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Where Science & Spirituality Meet: Does The Law of Attraction Work? with Dr. Tara Swart

October 24, 2019 by Lace Gilger in Emotional Intelligence, High Performance

Have you always wondered if the “Law of Attraction” is real? In this episode we dig into the science behind visualization, manifesting and much more to find out what really works and what doesn’t. We share strategies for access your intuition and aligning your emotions, your intuition and your rational thought process to supercharge your brain, show you how to beat imposter syndrome, and much more with our guest Dr. Tara Swart.

Dr. Tara Swart is a neuroscientist and former psychiatric doctor. She is a senior lecturer at MIT Sloan and visiting senior lecturer at Kings College London, and an executive advisor to some of the world's most respected leaders in media and business. In 2016 she was named the world's first Neuroscientist-in-Residence at Corinthia Hotel, London. She is the author of the award-winning Neuroscience for Leadership, co-author of An Attitude for Acting, and lead author of her soon to be released third book, The Source.

  • Can we merge science and spirituality?

  • Is there science that actually explains the “law of attraction?"

  • “The way that you think determines your life"

  • Because of the way that you think you attract certain things into your life.

  • The concept of abundant thinking

  • The mental model “loss aversion” and why losses are more painful than gains

  • Mastering your emotions, cultivating intuition, they are all very similar to learning a new language

    • Raising your awareness is the first step

    • Focused attention - look for opportunities where you can behave differently

      1. Look back at the past or journal now

      2. Notice where you’re not doing it an think differently

    • Deliberate practice - committing to intentional abundant thinking even if that’s not your natural default

    • Accountability - make a commitment to a friend or someone else

  • Replace any negative thought with a positive thought immediately - an ancient Buddhist lesson that is supported by the neuroscience of neuroplasticity

  • What should you do if you can’t dislodge a negative thought from your brain?

  • If you have a repetitive negative thought or a theme to a negative narrative in your brain - distill it down to the basic underlying belief that drives that negative thought - create an opposite state and use that as your positive affirmation or mantra (check out limiting belief episodes for more)

  • Use laughter and oxytocin to powerfully encode or recode beliefs

  • How do you deal with imposter syndrome?

  • Strategies for overcoming imposter syndrome

    • Positive affirmations

    • Journaling on accomplishments/achievements

    • If your fear is founded in a fact, then go and fix that fact (i.e. get training, etc)

    • Realize that everyone experiences imposter syndrome

  • Does visualization work? Visualization makes things more certain for the brain.

  • How creating a vision board can powerfully improve your brain’s focus on your goals

  • Value tagging and selective attention - by visualizing your future you start to prime the brain to focus on the things that you want to be important.

  • “The Tetris Effect” - Do your visualization board as the last thing you do before you go to bed to prime and feed information into your subconscious.

  • The period of time that you’re about to fall asleep is the period where your subconscious can be the MOST influenced.

  • Visualization is an umbrella that three big things fall under

    • Creating a vision board (or an Action Board)

  • Neuroplasticity is the ability to change your brain. What you think and how you live can actually change physical things in your body.

  • What you say and what you do changes your body and your physiology.

  • Brain Agility

    • Mastering Emotions

    • Trusting Intuition

    • Brain-Body Connection

    • Logic & Decision Making

    • Motivated & Resilience

    • Creativity & Designing Your Future

  • Journaling is the “single best way” to access your intuition and align your emotions, your intuition and your rational thought process.

  • You can avoid repeating the same mistakes if you start to tap into and access your intuition

  • There’s a large neuronal connection between the gut neurons and the limbic system

  • If you take a high-quality probiotic it can reduce negative thinking in your life

  • There’s a deep connection between your gut and your brain

  • Probiotics, prebiotics, and fermented foods can improve your brain, your happiness, and your performance

  • Meta-cognition - thinking about your thinking. Stepping back and asking yourself if your thought processes are healthy and helpful

    • Is there something you believe is a barrier to your success?

    • Could someone else point of view be helpful and better for you?

    • The beliefs that have been there the longest are the hardest to see - the early ones from childhood are so much a part of us that we can’t see them

  • An awesome exercise you can use to improve your meta-cognition and reframe your thinking

    • Make an ideal statement that you want in your life

    • In column one - write down every single barrier to that statement. Come up with as many reasons as you can. Pull out every barrier you possibly can.

      1. I don’t have the money

      2. I don’t have the time

      3. I don’t have control

      4. There are other people, etc

    • In column two - write the opposite statement to all the barriers even if they couldn’t possibly be true

    • In column three - write as if the second column is now true - what do you do differently?

      1. Not what you would do, “what I do differently” not “what I WOULD do differently”

      2. Don’t put it into the future - create it for you NOW.

    • Group those answers by themes.

    • Usually, a bunch of those are things you could already start doing right away.

  • Homework: Create an action board. The structure of the board is important. Don’t use words - that go down the logical/rational pathway.

    • Look out for opportunities in your life to execute and take action towards these goals.

    • Annually is the cadence

    • Goals for the next year or lifetime goals, leave a bit of room for magic

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Dr. Swart’s Website

  • Dr. Swart’s LinkedIn, Twitter, and Facebook

Media

  • Fast Company - “What brain supplements can and can’t do, according to a neuroscientist” by Tara Swart

  • “These Are The 5 Brain Skills You’ll Need In The Future Of Work”

  • “This is how you train your brain to be more creative” by Tara Swart

  • Article Directory at Forbes and Medium

  • [Faculty Profile] MIT Sloan - Dr. Tara Swart

  • [Book Review] Books In My Opinion - The Source - Dr Tara Swart

  • The Evening Standard - “Brain gain: The Source is a mind manual that might just change your life” by Alix O'Neill

  • Business Insider - “A neuroscientist explains the 5 most effective methods to keep your brain healthy” by David Ibekwe 

  • Thrive Global - “3 Tips for Building Your Best Brain: Your brain will thank you.” By Rachel Palekar

  • Yahoo Finance - “Why neuroscientist Tara Swart recommends 12 minutes of mindfulness a day” by Lara O'Reilly

  • Peter Fisk - “Neuroplasticity: The Secret of “The Source” … Tara Swart’s new book on how to change your brain to live a better life”

  • Daily Mail - “How to train your brain to make your dreams come true: Neuroscientist Dr Tara Swart reveals the simple mind tricks that could turn your life around” by Dr. Tara Swart

  • Luxury Travel Advisor - “Neuroscientist Dr. Tara Swart Shares Top 10 Tips On How To Beat Jetlag”

  • The Telegraph - “She Wears It Well: Neuroscientist Tara Swart knows how to dress to ease brain strain” by  Olivia Buxton Smith

  • Whitney Johnson - “How Your Brain Processes Disruption: Interview with Dr. Tara Swart”

  • Financial Times - “Women in Business — Tara Swart” by Charlotte Clarke

  • [Podcast] Stellar's Podcast Series with Shaun McCambridge: 9: Dr. Tara Swart – Debunking Neuroscience - Part 1 (posted 9 days ago)

    • Dr Tara Swart - Debunking Neuroscience Part 2

  • [Podcast] Dr. Chatterjee - How to Open Your Mind and Change Your Life with Dr Tara Swart

  • [Podcast] How to Be Awesome at Your Job - 494: How to Train Your Brain for Maximum Growth with Dr. Tara Swart

Videos

  • TEDxTalks - Technology and the Future of the Human Brain | Tara Swart | TEDxSaoPaulo

  • Neuroscience and Nationalism | Tara Swart | TEDxLSE

  • Inc. - 3 Ways To Become A Morning Person | Inc.

    • How Much Sleep You Really Need, According To Science | Inc.

    • Why You Get Imposter Syndrome And How to Overcome It | Inc.

  • Sporting Edge - Tara Swart explains reasons why your brain needs sleep

  • MIT Sloan Executive Education - Neuroscience for Leadership

  • Brand Learning - View from neuroscience: Dr Tara Swart on how to excel at leadership in an AI World

Books

  • The Source: The Secrets of the Universe, the Science of the Brain  by Tara Swart

  • Neuroscience for Leadership: Harnessing the Brain Gain Advantage (The Neuroscience of Business)  by T. Swart, Kitty Chisholm, and Paul Brown

  • An Attitude for Acting: How to Survive (and Thrive) as an Actor (Paperback) - Common by Dr. Tara Swart and Andrew Tidmarsh

Misc

  • [SoS Episodes] Limiting Beliefs

  • [App] HabitShare

  • [Academic Article] “Positive fantasies about idealized futures sap energy” by Heather Barry Kappes and Gabriele Oettingen

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the Internet with more than four million downloads and listeners in over a hundred countries.

Have you always wondered if the law of attraction is real? In this episode, we dig into the science behind visualization, manifesting and much more to find out what really works and what doesn't. We share strategies for accessing your intuition and aligning your emotions, your intuition and your rational thought process to supercharge your brain. We talk about beating impostor syndrome and much more with our guest, Dr. Tara Swart.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life.

If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word smarter, that’s S-M-A-R-T-E-R to the number 44-222.

In our previous episode, we looked at how one of the greatest geniuses of all time lost his life savings overnight. We talked about despite our illusions of rationality, even the most brilliant humans are not rational at all. We tell ourselves that it's always the other person who's irrational, envious and aggressive and that it's never us. Science shows that all of our brains are remarkably similar, sculpted by evolution to have baked in biases and bad habits. No one is exempted from the laws of human nature.

In our previous episode, we explored the path that all of the world's greatest strategists have used to master their own irrationality and achieve mastery with our legendary guest, Robert Greene. If you want to take control of your life, listen to our previous episode.

Now, for our interview with Tara.

[0:02:23.0] MB: Today, we have another exciting guest on the show, Dr. Tara Swart. Tara is a neuroscientist and former psychiatric doctor. She's a senior lecturer at MIT Sloan and visiting senior lecturer at Kings College London and an executive advisor to some of the world's most respected leaders in media and business.

In 2016, she was named the world's first neuroscientist in residence at Corinthia Hotel London. She is the lead author the award-winning Neuroscience for Leadership, co-author of An Attitude for Acting and the author of the newly released book The Source. Tara, welcome to the Science of Success.

[0:03:00.0] TS: Thank you so much. I'm just actually loving the fact that the strapline of the book is the secrets of the universe, the science of the brain, so we're already aligned.

[0:03:08.1] MB: Oh, absolutely. Yeah. I love some of the stuff you talk about in the book and it's such an interesting, maybe even serendipitous time to interview you. One of the things that's always been so fascinating and interesting for me, and I've read voraciously around this intersection between science and spirituality. Your book, you're obviously a scientist, doctor very rooted and scientifically-driven, evidence-focused. Tell me about how you came to write this book and how you started approaching merging those two ideas?

[0:03:40.8] TS: Yeah, thank you. I think that's what everybody sees on the surface, isn't it? That I'm an MD and I have a PhD in neuroscience. I've always said, I'm also a person and I have things that I'm interested in. To some extent, you do feel you can't really talk about it if you're an MD and a scientist. For example, the spiritual side of things.

As I grew up in London with Indian parents, I felt a real conflict between the life that I had at home and the life that I had at school and with my friends. I learnt from an early age how to keep things separate. Then I went to medical school and studied neuroscience and became a doctor. I was practicing in psychiatry for seven years and spirituality doesn't really come into to those things. I would still do yoga sometimes, but I think that those things really drifted apart.

When I changed career and started applying neuroscience to mental health and mental performance, those things naturally started to come back together. The idea for writing a book that really brought those things together was a little germinating seed in my mind, for I think probably a couple of years, if not more.

I'll give you an example of the things that you don't talk about. Quite a few years ago, now maybe five, seven years ago, I went on a yoga retreat in Ibiza and I had some Reiki. When the book came out, the Reiki person contacted me on Instagram and said, “You told me you were going to write this book, remember?” I didn't remember. I think the idea had been there for a very long time, deeply hidden in my brain. When the opportunity arose to write it, I jumped at the chance and actually writing it really brought those two sides of my life together for me.

[0:05:35.8] MB: Such a great way to start that journey. I'm curious getting into the specifics of it a little bit more, what did you find, or how did you start to combine those two things? Because many people and I certainly count myself in some either previous iterations, or even today in some ways, really struggle to combine or marry science and spirituality. How did you think about the disconnects, the distances and how do you bridge that gap?

[0:06:04.8] TS: Well actually, because I am interested in things, like the law of attraction and vision boards, I wanted to know if they could be backed up by cognitive science. I'd been doing them and learning about it at the same time. What I hear from people who have read the book is that the science compels us to take action on things that we might think well, that's just a – it's a new age thing, or it's a spiritual thing.

I had been doing vision boards for quite a few years and we can talk about that later. Where I started was with the area that I was most skeptical about, which was the law of attraction. I googled it and there's 12, but actually when you research it, there isn't really agreement about what the 12 are. I had to start by distilling it down to the 12 most acknowledged ones. Then I started looking into the science behind them. Immediately, 10 of the 12 I could explain by neuroscience.

That's when I thought, “Okay, this is going to be really interesting.” I've been really honest in the book and said the one or two, I can't give you an explanation for how these work, but it's probably not going to harm you. If you're doing the other 10, you may as well do them as well, or if you want to leave them out, you can leave them out.

[0:07:18.3] MB: Let's dig into that a little bit more. Tell me about what even is the law of attraction and why, or how does the science support it?

[0:07:29.4] TS: There's many ways to describe it, but I think it's really summed up very nicely in this phrase, the way that we think determines our life. That because of the way that you think, you attract certain things into your life. Wherever this has been written about before, it's been explained by quantum science and vibrations and field energy. I think that's why it's received so much criticism. It always struck me that if it's to do with the way you think, then it should be explained by psychology and neuroscience, because those are the sciences of thinking.

Yeah, so I started looking into it. The one that I have picked out is number one and because I think it's the most important one is abundant thinking. The science behind that is a term called ‘loss aversion’, which is the fact that our brain is geared for survival reasons. To avoid loss more than it seeks reward. The psychological effect of this gearing is two to two and a half times stronger for loss avoidance than for gaining reward.

The easiest way to bring that to your mind is if you parked your car in the parking lot this morning and you walked to your office and you realize that you dropped $50 out of your pocket, you'd be really annoyed. You'd probably go back and check the parking lot a couple of times. You'd still be thinking about that for several hours, if not still thinking about it last thing at night before you go to sleep. If instead of that, you walked from your car to the office and you found $50 dollars lying on the ground in the parking lot, you would be pleasantly surprised. You might keep it. You might give it to charity, but you wouldn't be thinking about that even an hour later.

The equivalent loss or gain, the loss has a more psychologically powerful effect. That served us when we lived in the cave and it allowed us to survive as a species. In the modern world, it's not as helpful. In a safe scenario, cultivating abundant thinking where you believe there's enough out there for everyone you believe that good things will happen, you're generous because you don't feel you're in competition for resources. That's a way of thinking that actually changes what happens in the real world, because it changes what you do, it changes who you hang out with, it changes the perspectives and filters that you have about how the world works.

[0:09:54.5] MB: I want to come back to something you touched on a minute ago. I want to explore this more further, but you touch briefly on this notion of vibrations. That's one that as somebody who considers myself somewhat of a rational skeptic about many things, when I hear vibrations it almost sets off alarm bells like, “Oh, this can't be scientifically validated. This can't be reason.”

It just seems a little bit too woo-woo for me. How do you start to integrate that into – as somebody who comes out of the hard sciences, how do you integrate that into your perspective of things, like the law of attraction, things like personal development, etc.?

[0:10:31.4] TS: I mean, my first reaction is to say I don't. I believe that the law of attraction and that your thought process should be explained by cognitive science, not by a vibrational science, if you like. I’d put that in quote marks, “being very skeptical.”

However, there are a few things about social and emotional contagion that that feeling of when you go into a certain person's home or office that you just feel so drained and negative after spending time with them. There are some chemical and endocrine explanations for why that happens. Basically, if people are suppressing large amounts of stress and they've got high levels of cortisol, that can actually increase your cortisol levels, which then makes you feel stressed and negative.

There are some things like that, but I think basically that when I talk about the laws of attraction, all the personal development exercises that I've included in the book, I don't talk about vibrations.

[0:11:32.5] MB: Fair enough. I think that that, what you – you made a really good point that underscores a lot of this, which you said earlier, though there might be some pieces of this that are not supported by science, a huge amount of it is really robustly supported and has not only evidence backing into the science, but also really tangible results in the real world of positive outcomes that they've created for people.

[0:11:56.4] TS: Yeah, absolutely. I mean, I mentioned the vision boards and I've done them for about 10 years now and I've got great stories for my own, about how the things on my vision boards have come true. You hear these stories. Now that the book is out, I'm actually getting messages on Instagram from people I don't know. When I hear the stories from my friends, I think, “Yeah. Yeah. I told you it would work.” When I get messages from strangers saying, “I arrived at this vacation destination and oh, my goodness. Look, the picture’s exactly the same as what was on my board.”

Or I get messages from people saying, “My boyfriend proposed to me.” I've had messages about being engaged, being married, getting pregnant, going freelance, this travel stuff. They come up a lot. It's actually just making me believe it even more.

[0:12:45.7] MB: Let's go back to the notion of abundance thinking. How do we start to cultivate a mindset of abundance and what happens to us and our lives and our thinking patterns when we do?

[0:12:58.3] TS: I think the first step is to decide that that's what you want to do. Actually, I talk about a four-step process for any behavior change. I make the analogy that anything you want to do, whether it's cultivating abundant thinking, whether it's mastering your emotions, whether it's accessing your intuition, it's exactly the same physiological process in the brain as learning a new language.

It starts with raising awareness, which is that basically asking yourself is my life exactly how I always dreamed it would be. If it's not, then would thinking in different ways potentially help me to achieve the life that I would like to have? Then once you're aware of what you need to do, we'll use the example of abundant thinking.

The next step is called focused attention and it's about looking for opportunities, where you could behave differently. Either looking back at the past, or journaling now and saying, “Okay, so there was this opportunity to travel for work, but I didn't take it because I thought that if I left the office, my team would manage fine without me and I'd basically not be needed anymore.” That thing. You start to notice where you're not doing it and you potentially could think differently.

The third stage is deliberate practice. It's committing to intentionally thinking abundantly, even if that's not your natural default. There's an ancient Buddhist philosophy that says you should replace any negative thought with a positive thought immediately. I write about this in the book. It's a Buddhist philosophy, but it's very much backed up by the science of neuroplasticity, which is how the brain changes, either itself or in response to things that we expose it to.

Every time we recall a thought, or a memory, or we have this narrative in our mind about something negative, it reinforces the neural pathway that supports that thought. As soon as you start thinking, “Oh, I'd never be able to start up my own business,” you immediately replace that with, “One day, I'll start up my own business.” You're reducing the number of negative thoughts and overwriting them with a new positive thought.

The way that neuroplasticity works, or brain pathways develop, or wither with disuse, you can't really undo something that's already a pathway in the brain, so you need to overwrite it with the new desired behavior. The final key to this whole process is about accountability. If you said, “After this podcast, I'd like to think more abundantly,” but then you didn't really do much about it and I caught up with you in six months’ time and you said, “Oh, yeah. I tried for a few weeks and then life got in the way.” That's basically because you're missing the key part of accountability.

You would either make a commitment to me or a friend or write it in your journal, but a bit more than that. Make a commitment so that you're held accountable. Or use technology. I like this app called HabitShare and I have at any one time 10 habits that I'm trying to cultivate. I shared the exercise, one with a colleague, I keep something private. You can share some of them with family. You can use technology to hold yourself accountable, but I always feel that for example with my coaching clients, they know that in a month's time, I'm going to come back and say, “Did you do that thing that we talked about?” That they're much more likely to do it, because they know that I'm going to ask.

[0:16:21.3] MB: That's a really important point about having accountability, because it's such a great way to create adherence to any new behavior pattern. I want to circle back and dig in a little bit deeper around this idea of neuroplasticity. I think it's such a critical strategy. I have two questions, which are interrelated; one is what would you say to somebody who either can't or feels they can't dislodge a negative thought from their head and it keeps repeating itself, keeps pinging around in there?

The second thing which is a corollary of that is how do you start to at a very practical and implementable level in your life, start to actually proactively use the science of neuroplasticity to overwrite thoughts and behavior patterns and brain infrastructure that you want to change?

[0:17:10.5] TS: Okay. You might have to remind me of the second part of the question again.

[0:17:13.7] MB: Fair enough.

[0:17:14.5] TS: Because I have quite a lot to say about the first part. Actually, I'm just going a little bit back to what we were saying before about replacing a negative thought with a positive one, what I encourage people to do is that if you have a repetitive negative thought, or a theme to your negative narrative, then you try to distill it down to the basic underlying belief that drives that negative thought.

Then what you do is you create an opposite statement and then you use that as your positive affirmation, or your mantra, whichever word you like to use. Again, that struggle between the spiritual world and the more scientific world.

A lot of people say, think, “I can't do something, or that will never happen for me.” You simply change it to, “I can do X, or one day that will happen for me.” I ask people to really use their own words and their own voice, something that's going resonate with them. It's quite difficult to choose that for someone. I sometimes make suggestions, but it's really important that you go where and think about it and think okay, what's really underneath all of this? Then create your personal statement that opposes that.

It really is a case of immediately replacing the thought. I used to have a list in my journal of things I'd accomplished, or compliments that I'd been given, new things that was proud of in my career. That if I started having negative thoughts, I could immediately go to the journal and they were already there. Because sometimes once you get into a spiral, it's very difficult to reverse it.

I started off like that and then it became a habit for me and I didn't have to go to the written down statements anymore. Actually, I have a few examples of thought for myself. I think we all have these negative thoughts and they've probably been there since we were children and that's why they're so entrenched, because they've been there for so long, they've been repeated so many times. It's a repetition and emotional intensity that embeds thoughts and behaviors more.

When I wrote my PhD, it was the hardest thing I've ever done. It's the only time in my life I'd wanted to give up at something. My PhD professor, I mean, I have a lot of love for the guy, but his management style was basically to say, “If you don't get on with this, then you're going to be seen as a failure for the rest of your life.” It was not very motivational. There are lots of negative emotions associated for me with that time.

When I met Andrew, who I co-wrote An Attitude for Acting with, we were actually going to do some workshops with that name, but I said to him that sounds like a book title. He said, “Let's write a book.” I thought, “Oh, no. I don't like writing. I'm not good at it. I don't want to do it.” He came back the next day with 12 chapter headings. I really liked him and I really wanted to work with him, so I did it. Basically, I practically had PTSD from it, because it reminded me of writing up my PhD. I definitely at that point said, I'm never going to write a book again.

Then Paul Brown, who I wrote Neuroscience for Leadership with, suggested that we write 12 short blogs basically and then make them into a book. I fell into that without thinking about it too much. In both those cases, because I really liked the person and I wouldn't let them down, I managed to complete the writing, but I found it very difficult and stressful. Again, I said I'll never write a book again.

Then the opportunity to write about science and spirituality was just too tempting for me. Of course, I knew that I had this secret fear deep down that I couldn't write a book by myself. It got to the point where I wanted to prove to myself that I could. The book came out in the UK about six months ago and it was immediately a UK bestseller. It actually in the first week was ranked just above The Secret in the non-fiction hardback chart, so that was a exciting moment.

My publisher actually said, “You couldn't make this up.” It was a really positive experience. One morning a few months after that, I was doing my makeup in the mirror in my bathroom and I was obviously having a little story going around in my head and I thought, “Yes, because I'm not a writer.” It was good I was in front of a mirror, because I stopped. I looked at myself in the mirror and I said, “Tara, Neuroscience for Leadership is an award-winning book. The Source is a best-seller. You are a writer.”

I came to that and now whenever that thought creeps in, I just laugh about it, because I have that little story. It relates to impostor syndrome, which I think so many people have, because I've blogged about that and got just so many e-mails from people saying they really resonated with it. One of my things is that I don't look like a typical MIT professor. This is a thought at the back of my mind and one day, I flew into San Francisco Airport, because I was giving a guest lecture at Stanford.

The immigration officer asked me what business I was coming into the country on. I said, Associate Professor at Stanford. I just flown from London overnight. I was wearing a hoodie and sneakers and had my hair scraped up and he actually looked at me and said, “You're a professor at Stanford?” I had this moment where I thought, “Yeah, I don't look like one.” Then I thought, “No, no, no. I do this to myself all the time. I'm not going to let somebody reinforce that thought.” I said, “Yeah, I am.” He asked me what I teach and I said neuroscience. He said, “Okay then.”

I think sometimes maybe, because both of those stories end with humor that's changed it for me. I think when we laugh about something, we release that bonding hormone oxytocin. That actually does – it trumps unconscious and conscious biases, for example. We know that. I think for me, I had a bias. When I laughed about it, it dissolved away.

[0:23:09.9] MB: That's a great point about using oxytocin to potentially re-encode some of those memories or experiences or beliefs. There's so many themes from The Source I want to explore. Before we do, you touched on something that is such a great topic and I'd love to hear you extrapolate on it a little bit. Tell me more about imposter syndrome and how people can overcome it.

[0:23:34.1] TS: I've just realized as well that we didn't really go into the neuroplasticity second part of the question, but we will. I'll try to weave them in together. Impostor syndrome is the feeling that you feel like a bit of a fraud, you feel you'll be found out. It often happens because people get promoted on their technical skills, but either aren't taught the managerial or leadership skills that they need, or they just don't have the experience, or take to it naturally.

Neuroplasticity is actually relevant here, in terms of either learning the behaviors that you need formally, or just practicing them over and over again, until you feel that it's more natural for you to behave as a leader. I want to say that when I first blogged about impostor syndrome, it was because the person that said to me, “One day someone's going to come into this corner office and tell me that I should never have been here,” was a hedge fund billionaire. That was the last – a male. I just thought, you are the stereotype at the last person that anybody would ever think has impostor syndrome.

I have to say that when he said it, I was thinking, okay, what exercises can I deal with him, or how can I explain it to him to help him move through this? There was definitely a part me that thought, “Thank, goodness. I'm not the only person that feels like that.” That's why I started asking all my clients, every industry, every age and gender, every continent of the world if they ever experienced it. I don't think there's been anybody that said no.

[0:25:05.1] MB: That's amazing. Yeah. I mean, I know that I have personally experienced impostor syndrome many times in my life. I remember when I was first hired at Goldman Sachs and I was a young analyst and I was in the training class, I felt like a total imposter. It's amazing how universal of an experience it is. What are some of the strategies or solutions for dealing with it?

[0:25:29.6] TS: One of them actually is what we talked about earlier, which is creating a positive statement that you use when you get those feelings. Other ones are in journaling to like I said before actually as well, have a list of things that you've accomplished, golden moments in your career, things you're proud of in your life. That's just reinforcing through writing and through what you think and what you say that this fear, or this uncertainty is not founded in a fact.

If it is founded in a fact, if it is, I've never been trained to manage people. I'm good at being an analyst, but I've never been trained to manage people, then to go and get the training. Go and read or get the formal training, whatever it is that you need to feel – to get over that feeling of I shouldn't be here, or I can't do this.

I think the reason that I – so I've actually wrote subsequently written about it again, because I think it's so important for people to realize that pretty much everybody has it. I think that normalizes it and it reduces the fair about it as well, because then it's not just you. Because all of us think it's just us and this makes you realize that it's not.

What I think is interesting is that people – often in my class at MIT, or just when I'm giving a talk somewhere, quote this statistic that women experience impostor syndrome more than men. Now I have to say that my case studies are biased by the fact that about 90% of the people I coach are men, simply because that's a reflection of who's at the level that I tend to coach. I can't say whether it's more in women or not, but I can say that there are an awful lot of men out there that you wouldn't think have it, but they do.

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[0:28:27.1] MB: I want to come back to some of the other themes we’ve talked about earlier. Tell me a little bit more about visualization, because that’s something that I’ve seen a lot of contradictory science on, both saying that visualization is good, it empowers you and also that it can even disempower you or make you feel you've already achieved your goals and demotivate you. What does the science say around visualization and what are some of the most effective strategies for visualization?

[0:28:53.6] TS: I haven't heard those negative ones before actually. I mean, it made me smile the last one about it makes you feel you've already achieved your goals and demotivates you. Because what I say is that visualizing something makes it less threatening for the brain, because in the brain, anything new, or any uncertainty is very threatening. If you visualize going to an important meeting or an interview, then to some extent it prepares your brain by making it feel it's not a completely unknown scenario.

However, I don't have any evidence to show you that visualizing success makes you feel you've already achieved everything. That would probably be taking things a little bit too far. However, I will say that one of the studies I quote in the book is that in three groups of people, a control group and then a group that lifted certain numbers of weights and repeated it a certain number of times over the time period of the study, compared to the group that just visualized lifting the same weights for the same time period.

The increase in muscle mass for the actual group was 30 something percent. The increase in muscle mass for the visualization group was 12% to 15%. It's not the same, but it's quite stunning that it has any effect at all.

Visualization, I think of it as three things. It's an umbrella that three main things fall under. One is actually creating a vision board, which by science I call it an action board, because it’s a collage that you create with metaphorical representations of what you would like your life to look like, or what you would like to achieve in your life, but it has to be backed up by actions. You can't just make the board and look at it and hope that everything comes true.

If you make the board and you look at it regularly and you visualize it coming true and you do something every day to move yourself closer to those goals, then it's much more likely that some things, or everything on it will eventually become real. The reason for that is that because we're bombarded with so much information all the time, everything we see, everything we hear, everyone we meet, all the things on our mind, the brain naturally filters out things that aren't deemed relevant to our success, or reaching our goals.

There's selective filtering of the data that we're bombarded with. Then there's selective attention to the things that are the most important. There's a another concept in the brain called value tagging, which is that everything that's prioritized is tagged in order of importance. Actually, when you make a vision board and you look at it regularly and you visualize the success, you are priming your brain with those images more at the front of your mind to potentially grasp opportunities that might otherwise have passed you by, because you're busy doing the day job, you're busy looking after the kids. It's not urgent enough to try to start your own business, or try redecorate your home, or go traveling.

You know that you want it, but it gets keeps getting pushed to the bottom of the list. The visual priming has a very strong effect in the brain in terms of raising up that list of what's tagged as important. Did you ever play Tetris when you're a kid?

[0:32:14.4] MB: Yeah, for sure.

[0:32:15.6] TS: Do you remember that if you played it last thing at night that when you closed your eyes to go to sleep, you would see the metal blocks falling down in front of your eyes?

[0:32:23.2] MB: Of course. Yeah, I've had that experience with several different games.

[0:32:26.4] TS: Yeah. It's a psychological phenomenon called the Tetris effect. That's why I recommend either looking at your vision board, or doing your visualization last thing at night, because the state of consciousness that's associated with going from being awake to falling asleep, the hypnagogic state is where your subconscious is most suggestible. That works.

Then I don't know if you would categorize this under visualization, but to me it's part of it and it's about the dramatic effect of the brain on the body. My favorite study on that is three groups of people in their 80s; one group, the controlled group asked to live not normally for a week, one group were asked to reminisce about what it was to be like in your 60s and one group were actually moved into homes that looked like their home did 20 years ago. They had their visual aids and their mobility aids taken away for a week. They had photos of themselves when they were in their 60s in the place that they lived for a week.

The group that lived like that, they had improved visual acuity and musculoskeletal coordination after a week. The reminiscing group had some improvements, but not as much. Just to tie this all up to everything that we've been speaking about, neuroplasticity is the ability to change your brain. If you know that what you think and how you live and what you see can actually change physical things in your body, then you're going to be much more careful about what you look at and who you talk to and how you behave.

Just a really small story, but just an example, because you asked for examples of how people can use neuroplasticity, is that when I went for my annual eye check up when I was turning 40, the optician said, “You look younger than 40, but you are 40, and so you're going to need reading glasses soon. You could take them now, or you might be able to manage for another year.” I immediately thought, “Well, reading glasses to me is associated with being old, so I don't want them.” I said, “No, I don't want them and I'm not going to have them next year either.” He said, “Well, we'll see.”

All I did was say no to that. Then whenever I needed to look at my phone or read a book and I felt it would be a bit easier if I moved it further away, I just didn't do that. That's what I did for a year. When I came back for my test, he said, “How have you been?” I said, “Fine.” He said, “Well, we'll see the numbers on your test.” Halfway through the test, he spun around in his chair and said, “What have you been doing?” I said, “Why? Is it still the same?” He said, “No, it's better than last year.” I told him and he said – I said, “I did a neuroplasticity experiment on myself.” He said, “Okay, that's great. Obviously, you haven't actually done that much, so I think you'll probably need them next year.” It’s now six years later and I still don't need them.

For me, knowing how the brain works has made me able to make that choice and actually make something different in the real world, because of it. That's why I wrote the book, because with what I know about neuroplasticity and brain agility, I just thought everybody needs to know this.

[0:35:46.1] MB: That's a fascinating story. I'm very curious about it. Tell me a little bit more about the – I understand how neuroplasticity works, but tell me about how the brain mechanism of either the belief of refusing to that you need glasses, or the actual activity of looking at things, tell me how that specifically interacted with neuroplasticity to create the brain state, or the physical changes in your brain, so that you wouldn't need to wear reading glasses?

[0:36:16.4] TS: It's based on the fact that we have these unconscious primers in our brain that dictate what goes on in our body through the interaction of nerves and hormones, so the neuro-endocrine system. For example, a study that was done on Harvard medical students, so young, healthy, smart people, they were asked to walk between five rooms. In the rooms, there were pieces of paper on a table that they had to string a sentence out of. They thought that was the whole experiment. One of the rooms had the words Florida, bungalow, walk, sunshine, beach.

These associations prime us to think about retirement. No matter what order they entered the rooms, 85% of the students walked out of that room more slowly than the other rooms, because they thought about retirement and that slowed them down. I think being aware of the fact that what you say and what you do changes your body, because it changes your physiology is the start. It really brings us back to the four-step process that I talked about earlier, that being aware, the focusing attention, the deliberate practice and the accountability.

If we take that backwards, I know that I'm going to have an eye test every year. I deliberately didn't change my behavior to accommodate my worsening vision and I focused attention on the things that I needed to do or not do to allow that to happen. Basically with that intention and those actions, the brain pathways that would have got lazier and lazier, especially if I took the glasses and then just could read without even thinking about it, actually physiologically I would say that I don't think I grew any new neurons, but I think that I made connections between neurons that already exist maybe myelinated some of the pathways to make that optic nerve pathway more efficient, or at least remain robust.

[0:38:20.7] MB: It's so fascinating. It's such a great example. I don't want to waste too much more time on it, but I'm just quite curious about it. Frankly, I wear glasses and have a really bad prescription, so I'm just trying to reverse engineer if I could apply that in some way. This is the last quick thing that I'll ask about this. Isn't the eye itself to some degree the lens, the shape of the eye, I mean, those are all things that are outside of the scope of neuroplasticity, right? If your eye lens is changing, you can't really do much about that just by thinking about it.

[0:38:49.1] TS: I agree. I think this example is really just an analogy for other things that we can change. For example, if we talk about brain agility, there are six things in the model that I describe, which are mastering your emotions, trusting your intuition, understanding your brain-body connection, making good decisions, staying motivated and resilient to reach your goals and creating the real-world outcomes that you desire. Those are all things that are pathways in the brain that you can do something about. That's I think more important than necessarily not getting really close.

[0:39:25.1] MB: Yes, that's right. Okay, perfect. Let's dig into that a little bit. Tell me about intuition. I'm very curious, how do we access our intuition and how do we align our intuition with our emotions, with our rational thought to create even more powerful brains?

[0:39:40.6] TS: That's a really good question, because they don't always align do they? That's the issue. I have found journaling to be the single, best way of raising my awareness about my intuition and the decisions that I make based on intuition and the decisions that I make based on logic. Obviously, if they naturally align that's no problem. If they don't and this comes up quite a lot in fire and hire situations, or well, I'll stick with fire – I was going to say in relationships as well.

I mean, well no, I'll talk about both, because the hire and fire situation is that if you've got similar resumes, similar qualifications and experience, sometimes you just get that gut feeling that this is the right person to choose. You must always double-check that through your logical system, or with somebody else. Intuition is basically, because we can't remember everything that we have experienced in our life, but it's the wisdom and life experiences that we've picked up, which are stored in our nervous system. It's accessing those.

What I find is reading back over the journal and seeing the times that I've said, “Oh, I don't think this is working. I think I need to change what I'm doing,” but then you don't do it and a few more months pass. Then you look back and you either see, “I'm in the same position I was in six months ago and I haven't done anything differently, but I'm expecting a different outcome,” or use and/or, you see the real positivity and benefit of the times that you have listened to your intuition.

The reason I said there's something else that's a bit more contentious, but I have so many cases of people saying, “I know I need to leave this relationship, but I don't want to be single again, or I don't know if I'll find somebody better, or time's running out and I want to have a family.” Every single time, that nagging doubt has started, it's ended at some point down the line.

Then if you'd listened to your intuition, you probably could have done that quicker. Obviously, you learn through mistakes, or near misses as well and that adds to your intuition. Everything probably comes out in the washer at the end of the day, but repeating the same mistakes is something you can avoid by listening to your intuition. I was going to say one other thing. Sorry, it's left me.

[0:41:58.7] MB: It's all good. Yeah, that's a great point about journaling. It's such a powerful strategy. You make a really good connection that journaling is how we can align our rational thinking with our intuition and with our emotions.

[0:42:16.1] TS: Exactly. I've remembered what I wanted to say. Can I add it on, because it's –

[0:42:20.1] MB: Please. Add it.

[0:42:22.5] TS: Thank you. What we know about how memories, or information gets stored in the brain is that in the outer cortex, we have what's called our working memory, which is everything we need to do our job and live our life. Deeper in the limbic system, we have the habits and behavior patterns that we’ve picked up over life. Since we've been able to scan brains and bodies, we've seen that there's a large neuronal connection between the gut neurons and the limbic part of the brain. This is believed to underlie intuition.

What's absolutely fascinating is that if you take a good quality probiotic, which improves your gut bacteria, or the diversity of your gut bacteria, if you take a good quality one for a month, you get less negative thinking. Actually, the health of your gut physically also clouds, or contributes to your intuition. There's a three-way connection between the gut bacteria themselves, the neurons in the gut and the brain. The gut neurons in the brain communicate through the neural pathways. The gut bacteria through cytokine transmission, which is chemical signaling through the blood, signal to the gut neurons and to the brain separately.

If you've been stressed, you've taken antibiotics, you've drunk alcohol, then your gut bacteria becomes depleted. Either the quality or the quantity goes down, or both. If you eat prebiotic foods, like onions, garlic, artichokes, if you eat fermented foods and you take probiotics, especially when you travel and depending on the strain that you take, it can actually contribute to improving mental health, mental performance and trust in your intuition.

[0:44:08.1] MB: Such a great point about gut health and probiotics. I think we're going to see some tremendous strides in that field, in science and research and action around that in the coming years. I want to jump around a little bit. There's a couple other concepts that I found really fascinating that I want to touch on. One of them that you talk about is the importance of the concept of metacognition. Can you talk about what that is and why it's so important?

[0:44:33.5] TS: Metacognition is basically thinking about your thinking. Because this age-old phrase, “I think, therefore I am,” we completely align ourselves with our thoughts. We think that everything we think is true, basically. Then there's the whole element of we don't know what we don't know. Metacognition is basically about stepping back and asking yourself, “Are your thought processes healthy? Is there something that you believe that is a barrier to your success? Could you reframe the way that you think? Could somebody else's point of view actually be helpful or better for you?”

Because of the way our brain develops from the womb and through childhood, the things that have been there for the longest are the ones that we’re the least aware of. These automatic reactions that we have to things, the thoughts that we have over and over again, they're so much part of who we are, but we can't separate ourselves from them.

It's just a really good practice and there are some exercises in the book and out there, about just stepping back and actually looking at your thinking and looking at and starting afresh what's working, what's not. There are many exercises in the book to exactly to help you reframe your thinking based on the understanding of that metacognition is an important thing to do.

[0:45:54.5] MB: I want to just really briefly check in. I know we're coming up on the hour. Do you have a hard stop, or do you have the ability to go just one or two minutes over?

[0:46:01.7] TS: Yeah, I can go one or two minutes over.

[0:46:03.4] MB: Okay, perfect. I would love it if you could give me an example of one of those concrete exercises that someone could use to improve metacognition, or to reframe their thinking.

[0:46:14.8] TS: Okay, there are several, but one’s really jumping to mind. It's a three column exercise. I have a couple of three column exercises in the book. It's a cultivating abundant thinking. Come full circle. You start by making an ideal statement, so something that you would like to have in your life, something you would like to do and it could be anything, like start my own business, or have a balanced life, something like that.

In the first column, you write down every single barrier to you being able to achieve that statement. When I work with people to do it, I really encourage them to think of more, to dig deeper, to keep coming up with the reasons, because it works best if you pretty much manage to come up with every single barrier that you believe exists between you and this ideal outcome.

Then in the second, so it can be – usually it's things like, “I don't have enough money. I don't have enough time. There are things that I can't control. There are other people involved,” and so on and so on. Then in the second column, you write the opposite statement to all of the barriers, even if they couldn't possibly be true. You might say, “I have unlimited resources. I spend 24 hours a day on this. I control the final outcome. I'm not dependent on other people for what I need to get done.”

Then once you've done an opposite statement for every single barrier, in the third column you write as if the second column is now true, you write what I do differently now that I have unlimited resources, I have total control over the situation, I'm not dependent on anyone else. The wording is very important. It's not what I would do, it's what I do now that this is true. You tend to get some repeat answers here from – the opposite statements can lead some of the same things that you actually do in the real world.

I get people to put those answers into themes. Usually, I'm not going to say half, but close to half of them are things that you could already do differently. You basically reframed your thinking, you've found some things that you could actually do already that would move you towards that goal and you basically have to start doing them.

[0:48:33.0] MB: I want to clarify one thing really quickly. You said a really important point, which is this idea that it's not what you would do differently, it's – frame that again, because I wasn't sure I fully understood it, or heard it correctly. I think it's a really important piece. In column three, what are you writing?

[0:48:48.6] TS: You're writing what I do differently now that I fully believe that column two is true. For example, if you said, “Well, I can't do it because I don't have enough money.” You write in column two, “I have unlimited financial resources for this project.” Then you write down, “Okay, now that I've got unlimited financial resources, what will I actually do?”

[0:49:09.8] MB: Got it. That totally makes sense. Now what you do?

[0:49:12.8] TS: Yeah, it's a subtle difference. I mean, I'm sure it also works if you say what I would to do, but that's putting it into the future and it separates creating an area of separation between you now and being able to do that thing. I specifically get people to say, what I do now that column two is true? Very often, there are almost half the things, the things that you could already do. Then the other ones might take you acting on the first half, to allow the other ones to be doable in the future.

[0:49:41.7] MB: That's a fantastic exercise. Thank you so much for sharing. I think that'll really be able to create some instant breakthroughs for the listeners. You may have just answered it with that, or you might have a different answer, but for somebody who's listening to this, what would be one action step, or a piece of homework that you would give them to implement some of the themes, or ideas that we've talked about today in their lives starting right away, based on what we've talked about today?

[0:50:12.3] TS: Oh, I know the answer to that immediately and that is to create an action board.

[0:50:16.1] MB: Tell me 30 seconds how would you go about creating an action board.

[0:50:20.4] TS: If you want to do it old-school, then you get a stack of magazines from various genres, like travel, lifestyle, fitness and you have an idea of what you want in your life obviously and you look for images that match that. As you leave through the magazines, you also – if you feel very struck by a certain image, but you can't explain why, then you cut that image out too. Then you place the images on the board and the whole board is important.

If you want a full life, then the board will be quite cluttered. If you want to have space and you want things balanced and in their own little niche, then you would have things in sections, you'd have space between them. Even things whether the images are touching each other or not can be important.

I advise people not to use words, because that tracks more to the logical pathways and the visual and creative and emotive pathways. You can use numbers, because a lot of people put the amount of money that they'd like to earn on the board. Then you either keep it in a prominent position, or take a photograph of it and look at it regularly. Sometimes the images of things that you know you want, they just don't feel right on the board, so you should get rid of them, because we're trying – it's accessing intuition. Then sometimes images that you didn't know you wanted might really just feel right on the board, so you'd include them.

You can do this using digitally, instead of actually creating the collage by hand. There's something about that whole tactile color, process that I think contributes to it really. Having said that, this year my one is actually done digitally, because I couldn't find the images that I thought I wanted. For a good seven years, I would make them like that. Like I said, it's an action board, not just a vision board, because you also do the visualization and you do things, you look out for opportunities to do things that will move you closer to those goals.

[0:52:15.7] MB: At what cadence do you typically recreate your action boards?

[0:52:20.3] TS: I do mine annually. I do mine in December for the next year, but there's no rule about that. You can do it on your birthday, you can do it at the start of the school year. To be honest, the best time to do it is now.

[0:52:33.4] MB: From a goal standpoint, are these goals for the next year, or are these lifetime goals?

[0:52:39.4] TS: It can be both. I feel – I like to leave a bit of room for magic. Lifetime just seems very far away and very big and so many things could change. In the meantime, that mine tends to be annual. Sometimes it takes 18 months for everything on the board to materialize. It may be that you can reuse some of it, or you can overlay some of it. I think, it feels more approachable if you start off with a shorter term goal, but then it's totally people's choice if they want to do one for their whole life.

[0:53:12.4] MB: Awesome. Well Tara, where can listeners find you, all of your work and the book online?

[0:53:19.9] TS: Thank you. My website, TaraSwart.com has a book page on it and it's got several retailers on there online and book stores throughout the US. Obviously, the book can be found on Amazon. I'm very active on social media. I'm DrTaraSwart on Instagram, D-RTaraSwart. I'm Tara Swart on Twitter. I regularly blog through my Forbes leadership channel.

[0:53:44.7] MB: Well Tara, thank you so much for coming on the show, for sharing all this wisdom and some really great practical action steps and ways to implement all of these fascinating ideas.

[0:53:54.7] TS: Thank you so much. It's been a really fun conversation. I feel you led me down the path of making it very practical and actionable for your listeners.

[0:54:03.1] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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October 24, 2019 /Lace Gilger
Emotional Intelligence, High Performance
Robert Greene-04.png

Robert Greene: Do You Think You’re In Control? Think Again.

October 17, 2019 by Lace Gilger in Decision Making, Weapons of Influence

How did one of the greatest geniuses of all time lose his life savings overnight? Despite our illusions of rationality, even the most brilliant humans are not rational at all. We tell ourselves that it’s always the other person who is irrational, envious, and aggressive, and that it’s never us. But science shows that all of our brains are remarkably similar, sculpted by evolution to have baked in biases and bad habits. No one is exempted from the laws of human nature. In this episode we explore the path that all the world’s greatest strategists have used to master their own irrationality and achieve mastery with our legendary guest Robert Greene.

Robert Greene is an author known for his books on strategy, power, and seduction. He has written six international bestsellers: The 48 Laws of Power, The Art of Seduction, The 33 Strategies of War, The 50th Law, Mastery, and The Laws of Human Nature. In addition to having a strong following within the business world and a deep following in Washington, DC, Greene’s books are hailed by everyone from war historians to the biggest musicians in the industry (including Jay-Z, Drake, and 50 Cent).

  • How one of the greatest geniuses of all time lost his life savings overnight. Could it happen to you?

  • Even the most brilliant people on the planet struggle to understand human nature.

  • Despite our illusions of rationality, humans are not rational at all - we are governed by our emotions.

  • We are born irrational, we are governed by our emotions.

  • You think you are in control. You’re not.

  • To be rational requires deep work and training.

  • All the most important neuroscientist make the same point - that the most primitive parts of our brain - the limbic system - gives off hormonal and electrical signals that are much more powerful than anything coming from the neocortex or cerebral cortex.

  • Fear is a viral emotion that leads to a lot of irrationality.

  • You really are a stranger to yourself. There’s a stranger inside of you.

  • The journey is not just about understanding others, but it really begins with self awareness and understanding yourself.

  • If you learn how to alter your attitude and approach people with a more open spirit it could transform your life.

  • Many forces from evolution that are wired into our brains used to be adaptive, now they can be dangerous and even counter productive

  • These primitive elemental forces form the cornerstones of human nature

  • Are the emotions that you’re feeling actually from your life? Did they come from you or did they come from other people?

  • We need to be independent, we need to think for ourselves, we need to gain control of our emotional responses.

  • You need to be able to form a reasonable, rational plan for yourself , your life, your business

  • You can’t begin to be a rational strategist in life until you are aware of your own emotions

  • Our brains are remarkably similar. No one is excepted from these laws.

  • The systems and ways your brain function are predictable.

  • It begins with humility. Turn your internal self absorption around.

  • Rationality is being aware of your irrationality. Being aware of the emotions that govern your decisions.

  • Step back. Cultivating the ability to step away, to pull out of tunnel vision, to see a bigger picture, is a cornerstone of rational thinking and strategic thinking.

  • You will never become a rational strategist until you come to terms with the fact that you are governed by emotions.

  • The brain operates by simplifying information - we often don’t have access to the SOURCE of our feelings and emotions.

  • You’re not aware of how other people perceive you. You’re stuck in your own tunnel vision of your own thoughts and preoccupations.

  • Stop reacting and have a more detached view towards life. What makes you react all the time is that you’re locked inside of yourself - you’re not paying attention to others. You’re not paying attention to your own emotions.

  • You can’t succeed in this world if you’re bad with people.

  • Understanding other people makes your life “1000x easier"

  • One of the most important decisions in your life is who you choose to partner with - who you choose to keep very close to you. And we often make the worst decisions in these areas because our decision making is clouded with emotion.

  • Absorb your mind in the thoughts, experiences, and world's of other people.

  • You need other people to do anything in life. Investing in the skill of influencing them is one fo the most powerful things you can invest in.

  • Focus on and be deeply interested in other people. Want to understand their perspective and where they are coming from.

  • The ability to understand people deeply actually makes it easier to deal with toxic people.

  • How you can soften people’s resistance by confirming their self opinion

  • How LBJ was a master influencer and could melt away anyone’s defensiveness

  • Respond to people as they ARE not as you want them to be

  • We often mistake the appearance of people for their reality. If someone seems extremely convinced and confident, we think they must be correct. The truth is, the more convicted someone is about an idea, the more you need to be suspicious - because they are likely covering up their own weaknesses and insecurities.

  • Your natural tendency as you get older is for your mind to close up.

  • Open, curious, having a mindset of discovery and openness is much more powerful than a deeply convicted rigid mindset. Having a rigid perspective is destroying your mind.

  • A creative mind is incredibly flexible. That’s the quality of any truly great artist, entrepreneur, or political figure.

  • Accept and realize that you don’t understand the world, you often don’t even truly understand yourself. What you think you know will probably be considered ridiculous in several centuries. Have humility and curiosity and open. Don’t be so sure of what you think you know.

  • Assume formlessness - be like water. It’s one of the oldest ideas in strategies.

  • It’s the path that ALL of the great strategists in life have followed. Do you want power, creativity, success, and influence? OPEN UP YOUR MIND.

  • Homework: Use a journal or simply do a thought experiment in your own head - in the course of a day you will feel many different emotions - dig into those emotions and understand what is going on with yourself and your own emotions. Try to find one moment, one emotion, and think about the root cause, think about where that emotion comes from. Where does it REALLY come from? Question. Dig. Think before your act. Try to come up with one little nugget about yourself and why you feel that way and analyze it instead of giving into it.

  • When meditating - ask yourself “Why are you thinking that, you don’t have to worry about that right now?” when a random thought comes up.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Robert’s Website

  • Robert’s Twitter and Facebook

  • Robert’s Wiki Page

Media

  • Author Directory on Medium, Big Think, HuffPost, and Thought Catalog

  • Thrive Global - “3 Things I learnt from Speaking with Robert Greene” by Mila DeChant

  • Daily Stoic - “An Interview with the Master: Robert Greene on Stoicism” by Ryan Holiday 

    • The Laws Of Human Nature: An Interview With Robert Greene

  • [Book Review] Quartzy - “The big new book on all your flaws and how to turn them around” by Ephrat Livni

  • My Morning Routine - Robert Greene’s Morning Routine

  • The Telegraph - “Why Robert Greene isn't who you think” by Helena de Bertodano

  • Blinkist Magazine - “10 Lessons in Human Nature I Learned From Robert Greene” by Ryan Holiday

  • Quilette - ““Stop Assuming that Everything You Feel or Think Is Right”—An Interview with Robert Greene” by Ryan Holiday

  • [Podcast] The Learning Leader Project - Episode #287: Robert Greene (Part 1) – 5 Strategies For Becoming A Master Persuader

    • Episode #288: Robert Greene (Part 2) – The Laws Of Human Nature

  • [Podcast] Chase Jarvis - Harnessing Your Human Nature for Success with Robert Greene

  • [Podcast] The Knowledge Project w/ Shane Parrish - Alive Time vs. Dead Time: My Conversation with Robert Greene [The Knowledge Project Ep. #35]

  • [Podcast] Jordan Harbinger - 117: Robert Greene | What You Need to Know about the Laws of Human Nature

  • [Podcast] Lewis Howes - EP. 713 THE KEY TO LIFE IS RELATIONSHIPS

  • [Podcast] The Art of Charm - Robert Greene | 7-Year Anniversary Special (Episode 250)

  • [Podcast] Finding Mastery - ROBERT GREENE: MASTERY & RESEARCH

Videos

  • Talks at Google - Robert Greene: "The Laws of Human Nature" | Talks at Google

  • Robert Greene: "Mastery" | Talks at Google

  • Joseph Rodrigues - The Laws of Human Nature by Robert Greene (Study Notes)

  • Goalcast - How To Change Your Attitude And Transform Your Life (Powerful Speech) | Robert Greene | Goalcast

  • Illacertus - The 48 Laws of Power (Animated)

    • THE ART OF SEDUCTION BY ROBERT GREENE | ANIMATED BOOK SUMMARY

  • TEDx Talks - The key to transforming yourself -- Robert Greene at TEDxBrixton

  • Tom Bilyeu - How to Master Your Dark Side | Robert Greene on Impact Theory

  • Valuetainment - Laws of Human Nature Dissected by Robert Greene

  • Absolute Motivation - 99.9% Of Successful People Do This | Robert Greene (Realist Speech)

  • SiriusXM - 50 Cent: Robert Greene Gave Me The Best Advice // SiriusXM

Books

  • [Amazon Author Page] Robert Greene

  • The Years of Lyndon Johnson: The Path to Power by Robert A. Caro

  • The Laws of Human Nature  by Robert Greene

  • Mastery  by Robert Greene

  • The 48 Laws of Power  by Robert Greene and Joost Elffers

  • The Art of Seduction  by Robert Greene

  • The 33 Strategies of War (Joost Elffers Books)  by Robert Greene and Joost Elffers

  • The 50th Law by 50 Cent and Robert Greene

Misc

  • [SoS Guide] Influence & Communication

  • [SoS Episode] How To Listen: The Most Underrated Leadership Hack In the 21st Century with Oscar Trimboli

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the Internet with more than four million downloads and listeners in over a hundred countries.

How did one of the greatest geniuses of all time lose his life savings overnight? Despite our illusions of rationality, even the most brilliant humans are not rational at all. We tell ourselves that it's always the other person who's irrational, envious and aggressive and that it's never us. Science shows that all of our brains are remarkably similar, sculpted by evolution to have baked in biases and bad habits. No one is exempted from the laws of human nature.

In this episode, we explore the path that all of the world's greatest strategists have used to master their own irrationality and achieve mastery with our legendary guest, Robert Greene.

I was recently closing a big software deal and I was thinking about how the lessons and themes from the Science of Success have been so valuable to me as an investor and business owner. I realized that I'm leaving a lot of value that I could be creating for you, the listeners on the table. I believe that many of the things that we teach on the Science of Success are some of the biggest and most important business success factors today.

To that end, we're launching a new Science of Success segment focused on business. These episodes will air every other Tuesday and will not interrupt your regularly scheduled Science of Success programming. Everything we teach on the show can be applied to achieving success in your business life. Now, we're going to show you how to do that, along with some interviews of the world's top business experts. With that, I hope you enjoy this business-focused episode of the Science of Success.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life. If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word smarter, that’s S-M-A-R-T-E-R to the number 44-222.

In our previous episode, we discussed crazy research that can predict 94% of the time whether or not your relationship will be successful. We revealed why you should never give someone unsolicited advice. We shared the communication Swiss Army knife that you can use to build rapport, influence anyone and deepen the most important relationships in your life, all that and much more in our previous interview with Michael S. Sorensen. If you want to level up the most important relationships in your life, listen to our previous episode.

Now, for our interview with Robert. Please note, this episode contains profanity.

[0:03:27.8] MB: Today, we have another legendary guest on the show, Robert Greene. Robert is an author known for his books on strategy, power and seduction. He's written six international bestsellers, The 48 Laws of Power, The Art of Seduction, The 33 strategies of War, The 50th Law, Mastery and The laws of Human Nature. In addition to having a strong following within the business world and a deep following in Washington, his books have been hailed by everyone from war historians to the biggest musicians in the world, people like Jay-Z, Drake and 50 Cent. Robert, welcome to the Science of Success.

[0:04:00.7] RG: Thanks for having me, Matt. I really appreciate being on your great podcast here.

[0:04:04.4] MB: Well, we're so excited to have you on the show. As I was telling you in the pre-show, the research for this episode was so hard, because there's so many incredible topics that we could dig in to. I had to just throw out 48 Laws of Power, can't even get into that. Most of the stuff in Mastery, we probably won't get into, but there's a rich treasure trove of lessons and ideas from Laws of Human Nature that I think we can start with and really dig into.

To open things up, you had a great quote in the book from Isaac Newton and I'll paraphrase it a little bit; one of the most legendary physicists of all time and the quote was basically, “I can understand the laws of the heavenly bodies, but I can't understand the madness of men.” In many ways, that quote inspired the creation of this podcast as well. Our whole quest is how do we understand ourselves and other people and how do we think about it as logically and rationally as possible, because it's so challenging. Tell me a little bit about that quote and how that inspired you to write the book.

[0:04:59.1] RG: Well, that quote is really emblematic for the book as a whole. Basically, the story comes from we think of Isaac Newton as one of the great geniuses of all time, an incredible mathematician and discovered the laws of gravity, he’s set it at that point. What was going on in England in the early 18th century when he was an older man was there was this stock market frenzy of all around this company called the South Sea Company, that was selling shares in the government. Still, I'm not going to go into the nitty-gritty and it's boring. It was a classic story of a bubble, one of the most incredible stories in the history of bubbles that have recurred throughout history.

It swept up everybody, including the King of England, all aristocracy. Coachmen were investing their life savings and suddenly buying mansions. Isaac Newton himself invested 7,000 pounds, almost his whole fortune and he tripled it within a couple months. He sold it, because he thought well, you know, what goes up can go down and I could lose it all and he sold it. Then six months later, people were getting – the frenzy was increasing and he thought, “My God. I got to get back in. Everyone's making more money.” He poured all 21,000 pounds in. Then a few weeks later, the whole thing collapsed like a house of card, like Bernie Madoff’s thing. He lost everything. That's where that quote originated from.

What I found so interesting is here is somebody who is as I said earlier, incredibly brilliant, can figure out the laws of the planets that move far, far away from earth, things that we can't see that are completely invisible. He wrote incredible books about color, etc. He could theorize about the most arcane phenomena in the universe. When it comes to the thing that's most important, that's closest to us all, human nature, people, what makes them tick, what motivates their behavior, he had no clue. He was just as stupid and ignorant as anybody and he fell for this very irrational scheme.

My idea is that we humans have this opinion of ourselves as being very rational, sophisticated, we all have our smartphones and we've evolved so far from our earlier animal origins and we're basically good people and we think before we act. The truth of the matter that I try and make a point in this book, I try to beat this over your head, is that we are not rational at all. We are largely governed by our emotions.

The emotions that seized Isaac Newton was, “Everybody else is making a fortune. I've got to get in on it.” The fear of missing out. We see that all the time in Internet behavior and social media, where you're constantly aware of what other people are doing and you don't want to miss out. You want to be in on what others are doing. Your first consideration isn't, “Is this rational? Is this a good use of my time? Should I really be investing so much money in Bitcoins, or in real estate at this point, or whatever the bubble is?” Or can you step back and actually think rationally?

I make the point that you, you the listener out there, you are not born rational. You are essentially irrational. I include myself in that. I'm not excluding myself. You are born irrational. You are governed by your emotions, largely. You think you're not, you think you're in control, but you are not in control. Your decisions are largely based on emotions, on what pleases you, on what excites you, on what you like.

To be rational in this world requires effort, requires practice, requires training. That's the first law of the law of human nature. That idea that we are largely governed by our emotions and we need to be aware of it is what permeates the entire book.

[0:09:00.8] MB: Such a powerful point. I think it bears underscoring that to do a lot of the research for this book, which is a massive tone and very well-researched, you really dug into a lot of the science and looked at neuroscience and research and all kinds of different work.

[0:09:17.1] RG: Yes. I'm glad you brought that up, because I'm not saying that I'm not just pulling that out of my proverbial you know what, when I say that we're irrational. The neuroscience backs that up. All the most important neuroscientists, including Damasio and Ramachandran and many others make the same point, that the most primitive parts of our brain, the limbic system typically where our emotions are largely based, give off signals, hormonal and electrical signals that are much more powerful than anything that comes from the neocortex, from the cerebral cortex, from the cerebellum.

Emotions are much stronger, give much stronger signals and we pay much greater attention to them than we do to thinking and to ideas. We're essentially, we’re captive of that lizard part of our brain. The evolution of the fear emotion, etcetera. Our species evolved 500,000 years ago, or a million years ago to deal with situations that are not adaptive at all to the 21st century world. Things like the propensity to feel fear and to be caught up in the fear of other people and have it become a viral emotion is extremely wired into our system and leads to a lot of irrationality.

I'm saying in the book that we have to come to terms with who we are, both as a species and both as individuals out there listening to this, that you really are a stranger to yourself. Sometimes you catch this in strange moments in your life, where you suddenly say something, you get angry and then the next day you regret it and you go, “Where did that come from? I don't even know who that was.” Or you invest in something that's foolish and you regret it.

You do actions that seem to you unusual and that surprised you, as if there were another person inside of you. I'm trying to make the point that that is actually who you are, that a lot of the behavior that you don't understand is a signal for things that you're not aware of. This book he's not only geared towards helping you understand people in your world, because we are social animals. Primarily, it's also designed to help you understand yourself, so you can break out some of the negative patterns that are keep holding you back.

[0:11:46.3] MB: You make a great point, which is that this journey is not just about understanding others, but it really begins in many ways with self-awareness and understanding yourself.

[0:11:56.0] RG: Yeah. I mean, take a simple example. I have a chapter in there about attitude. The idea is we all have a particular lens through which we look at the world. Some people, that lens is optimistic, some people it's pessimistic, some people are introverted, some people are extroverted, etc. That energy that you have, that way you have a looking at the world, let's say perhaps it might be defensive, or it might be paranoid, just to put a negative light on it.

When you are interacting with people in your world, you're not aware of the fact that they're picking up your attitude. They're picking up signals from you, non-verbal communication, so much how we communicate to others is non-verbally through the tone of our voice, through the look of our eyes, to how we smile, our body posture.

We're not aware of it and even people who are picking this up are not doing it consciously, but they sense perhaps that you're a defensive, slightly closed person and that makes them in turn defensive and a bit paranoid in dealing with you. As they do that you're going, “Wow, these people don't like me. Maybe my idea that the world is against me is actually correct.” You're not aware of how it starts from you, how so much of what you give out into the world changes how people respond to you. I can go on and on about other areas that you're not aware of.

Simply, I'm trying to show you that there are things that you can control very easily by learning how to alter your attitude, by learning how to approach people with a more open, less defensive spirit and get that reaction in return. These are things that are very simple to control, but you're not aware of how many of the problems in your life, or how many the negative reactions you get actually come from you. Not completely, not always, but a large percentage more than you think.

[0:13:52.4] MB: Such a great point. It's funny, we have tens of thousands of e-mail subscribers and I've sent this one e-mail to tens of thousands of people and the reactions that I get from it are so polarized. Sometimes people are saying, “Wow, I love this. It’s amazing. I love your energy. Thank you so much for sharing this.” Literally, people have sent me all caps, “FU. I hate you. Why are you doing this?” It's such an amazing mirror, because it teaches you that lesson, that a lot of times the reaction of other people is really a reflection of themselves and not you.

[0:14:21.2] RG: Yeah, I have the example in the book of two people – have seen this example happen to me personally. Two people who traveled to Paris when they're young, one person has a negative, slightly defensive attitude. The other person is very open and excited and has an open spirit. The negative person only sees the gloomy weather, the unfriendly people, the dirty streets and the noise, etc. They think, “God, Paris is really overrated. I really hate it.”

The same person who's adventurous and fun-loving thinks, “Well, the language is incredible. Once you get to know the people, they're really interesting. There's so much history.” It's the same stones, it's the same buildings, it's the same river, it's the same bridges, but one person sees it in a very negative light, another person sees it in a positive light. It's all because it's how we look at the world determines what happens to us and what we see.

[0:15:20.6] MB: A moment ago, you touched on this idea that our brains have not evolved, or adapted to exist with the modern world and the stressors and the fears and the things that we deal with in modern society. Tell me a little bit more about that.

[0:15:34.9] RG: We live basically in very small groups of 50 to a 100. Our survival depended on how well we bonded with the group. We developed the capacity to bond with people in a visceral non-verbal way and be extremely susceptible to their emotions, so that if one person in the group, or the tribe felt fear at the sight, perhaps of a leopard in the distance, other members of the group would sense that fear from their co-member and the emotion would pass through them. Then the group could react as a whole very quickly and respond and flee, or whatever it was, or fight.

There was a very important reason for why we are so susceptible to the emotions of other people. That's just one aspect of the ancient wiring of our system. Now, there are not very many leopards roaming the offices in downtown Manhattan. We're not on the savannahs of Africa anymore. The dangers aren't the same. To feel to get so easily caught up in the emotions of other people has a lot of problems. First of all, it leads to irrational behavior, as we see in the crash of 2008, where all of these extremely sophisticated investors like an Isaac Newton, got caught up in this incredible real-estate bubble that finally crashed in 08.

That group mentality, that conformity where the emotional and impact of, “I don't want to miss out. Other people are making money. I'm so excited, etc.” It causes all kinds of problems where the tribe that you belong to on the Internet or wherever, it's a little niche, the people that you listen to, if somebody is outraged or angry about a topic, you get caught up in that anger and it fills you as well. You're not sitting they’re stepping back and going, “Are these emotions that I'm feeling? Are they actually relevant to my life? Do they actually come from me, or do they come from other people?”

In the case of all the investment frenzy in a bubble, it's not coming from you, it's coming from what's happening to other people. A lot of times, your anger has nothing to do with yourself, but you're being caught up in the outrage that other people are feeling. That one aspect, and I could point out others, is not very adapted to a world where we need to be able to be independent, where we need to think for ourselves, where we need to gain control of our emotional responses, but we're not simply reacting to everything that's happening in the world. I want people out there to be good strategists in life. I want them to form a reasonable, rational plan for their future, for their career, or their business for whatever it is.

You cannot begin to be a rational strategist in light, until you're aware of how deeply you're governed by the behavior and emotions of other people. I could go on and list five other kinds of things that were wired into our brains early on, such as our propensity to compare ourselves to other people, what makes us prone to feelings of envy, which has been discerned in chimpanzees. It's a very primate type thing. That's certainly what we see a lot of in social media, where we're so hyper aware of all the great things other people are doing and what we're missing out on.

I can go on and on about other elements as well, but that's just to give you a flavor of the lack of awareness that we have of our true nature, how so much of what determines our behavior are the forces that we are not aware of and can't control. These forces that I'm talking about, the contagiousness of emotions, the propensity to compare, on and on, these are what I call human nature.

[0:19:13.1] MB: I want to dig in to how we start to become rational strategists and cultivate rationality. Before we dig into that, I want to just underscore this point a little bit more and this notion that the primitive primal human nature that underscores our behavior, one of the other themes or ideas from the book is this notion that our brains are remarkably similar and that this applies to everybody. Extrapolate on that a little bit.

[0:19:38.2] RG: Yeah. Glad you brought that up. It's a very important point. Probably, one of the most prevalent things in human nature is that we like to distinguish ourselves. We like to think that we are special. It's always the other person who's a narcissist. “Oh, I'm not a narcissist.” It's always the other person who might feel envy. “Oh, I never feel envy.” It's the other person who's aggressive. “Oh, I'm never aggressive. I'm an angel. I always have the best intentions at heart.” On and on and on.

I'm trying to as I said, beat you over the head with this idea that all of us are cut from the same cloth, all of our brains are remarkably similar in size and in configuration. Of course, there are differences and those differences are very important. For the most part, our brains are wired and are basically of the same size and we're all have systems, ways that the brain function, that transcend us as individuals.

This idea, this propensity that we have to be self-absorbed, which is the source of narcissism, if it's something that's wired into our nature of the reasons that we can't control and have to do with how we're reared in the long years that we spend being reared by our parents unlike any other animal, and that's what makes us self-absorbed for reasons I discuss in the book. If that's part of our nature, then you're not exempt from that, you listening to this right now.

You have definite narcissistic tendencies. The person out there who says, “Oh, no. I'm not a narcissist.” You can be a sure sign that that is a narcissist, because narcissists like to think of themselves as being very special and different. Well, you're not special and different. We all have the same brain, the same propensity, the same tendencies. Yes, some people are more aggressive than others. Yes, some people have more tendencies towards envy. Yes, some people are toxic out there. I talk a lot about the toxic types out there.

There's simply more extreme examples of propensity that exists in all of us humans. I want a bit of humility in you. I'm saying, you need to transform, you need to turn that self-absorption that all of us have, particularly in the day of smartphones, etc. You need to turn that around and turn it into empathy. You need to take that energy and that love that you feel towards yourself and direct it outward at other people and get interested in their lives. You can't do that until you come to terms with the fact that you are basically self-absorbed. It is a very important theme in the book that you are not exempt from the qualities that I'm discussing in this book. I include myself very much in all of those things.

[0:22:17.0] MB: A really powerful point. Even that last bit is critical and obviously, this applies to me, this applies to you, this applies to everybody. To begin the steps towards as you called it earlier, becoming a rational strategist to cultivating humility, you really have to turn the gaze inward and look at yourself and figure out where are these tendencies happening in my life.

[0:22:39.6] RG: Yeah. I mean, rationality the way I describe it, I defined in the book is simply being aware of your irrationality, of the emotions that are governing your decisions. With that awareness, you can then begin to discard your emotions, to not discard them, but to step back from them and to reassess them and to not let them govern you. Let's say you have an important decision, or plan to make. You're going to battle in your business, or you're dealing with an incredibly intense rival, or competitor, the stakes are high. You come up with a strategy and a plan and other people get onboard and they go, “Wow, this looks great.”

You're not aware of the fact that you're probably being governed by wishes and desires and things. You're being optimistic about how your opponent will react to this, not realizing that at the same time that you're coming up with a plan, your opponent is coming up with a plan, which could be even more brilliant than yours. You get caught up in the excitement that other people, “Oh, this is great. This will work.” You're imagining all the success that will happen, all the money that will be flowing in, but you're not being rational.

Rational means stepping back and saying, “What part of my decision-making process here could possibly be infected with emotions? How am I possibly overestimating our powers? How am I possibly underestimating my enemy? Have I really thought this through? Are there maybe two or three or four other options I could look into?” No, because you tend to go – like a tunnel, you tend to be geared towards that one thing that pleases you, that makes you excited.

If you're aware that you have this emotional tendency and that you're not rational, you will step back and you will reassess your decisions in life. That is the first step towards becoming rational. Now there are other steps and I include them in the book, but none of that will ever matter. You will never become a strategist in life, until you come to terms with the fact, you are basically governed by emotions and that your emotions are infecting all of your decisions in planning in life.

[0:24:47.7] MB: An underpinning of that is this notion that our brains operate by simplifying information, and even the notion that we often can't access the true source of our feelings and emotions. Tell me how that impacts all of us.

[0:25:03.5] RG: Well, that's another part of the neuroscience. I touched upon that earlier. Basically, the emotional part of the brain – I mean, I'm simplifying here. I'm not a neuroscientist, so please excuse me. I've read a lot about neuroscience, but I'm not an expert. Essentially, that emotional part of our brain, you can call it the limbic system, or it could begin in the thalamus or whatever part of the brain, is very ancient and primitive. It dates back to reptiles, to the year of the dinosaurs and the first fear reactions.

The higher up in the brain you go, you reach the neocortex, the source of our ability to rationalize, the executive part of the brain where we’re able to make decisions and think about the future. These two parts of the brain are very different. They don't operate on the same system. They're not coded in the same way. When you feel an emotion, which is largely hormonal, or electrical, or chemical, let me say, it's not connected to the language part in the left hemisphere of the brain. It's very hard to understand the roots of your emotions, or to put them in words and we've all felt that happened to us.

One day we wake up and we're depressed and we don't know why. Nothing happened. There's no reason for it. Or one day we feel angry. Perhaps we think it has to do with what somebody said, but if we step back we realize, there's no real reason why we're angry. If you just thought about it many times, you don't really know why you're feeling the way you're feeling. That's because the part where we have emotions and the part where we think in words are not connected, are not on the same system.

It was very hard to understand and verbalize and get at the root of your emotional responses. I talk in the book, I have an example that I like to use of a young man as a scenario, who grew up 3 or 4-years-old with a mother who was not very attentive, who is let's say a narcissist herself. He experienced this mothering as almost a form of abandonment. She was never there for him. It was very intense and it was very painful.

Throughout his life, later in life in his relationships with other women, he's constantly unconsciously mostly afraid of being abandoned. He experienced the abandonment of his mother. What does he do? He gets in a relationship. After six months or so, he's the one to break it off. This pattern goes on and on throughout his life. The breakups occur for different reasons. He always has a rationale for, “Oh, this woman wasn't right for me. We're not on the same plane. Oh, she's a gold digger, or whatever, etc.”

He's not aware of the fact that when he was a child, this pattern were set, where his emotions, his emotional response to the potential of being abandoned by a person was so powerful. He had to do anything to foreclose it, to not let that happen. Here he is going through life, making himself miserable by always breaking up relationships. Hnd he hasn't a clue as to the source of the actual emotions that he's feeling.

Now that's a rather dramatic example. It's pulled from one of the case studies of a famous psychologist, but I'm sure there are similar examples happening in the lives of all those people out there listening to this.

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[0:29:39.8] MB: I want to start to unpack some of the lessons and strategies we can start to use to be more rational. You talked about the idea of the first step is really stepping back, cultivating an awareness of your own irrationality and your own biases. What do we do after that?

[0:29:56.1] RG: Really, probably the most critical step, you're not really aware of how other people are perceiving you. You are locked into your own world, you're in your own little tunnel vision of your own thoughts and preoccupations and you're not really aware of how other people perceive you. Now it's not easy to do that. It's hard to get out of yourself.

To the extent that you can begin to loosen up and not always react to situations. Part of this book is to get you to stop reacting and to have a more detached view towards life, which will make you a better strategist. What's making you react all the time is that you're locked inside of yourself, you're not paying attention to other people, you're not aware of how they're responding to you, of how they're looking at you. This is a book about altering your perspective on life. Turning that lens that is not 95% turned inward. You don't think that. You probably think, “Oh, that's not me.”

If you watched yourself in a conversation, you would realize that most of the time, you're not listening to the other person, you're listening to that little monologue in your head. You're going over what the boss said, what your girlfriend said, you're worried about tomorrow, etc. You're not really listening, or paying attention. I'm trying to get you to turn that lens that is so much focused inward, to focus it outward on other people, to find other people interesting and fascinating and to absorb your mental energy, a lot of your creative energy to getting inside the minds of perspective of other people.

That is what will make you a superior social being in this, with social agent. You can't succeed in this world. No matter how technically brilliant you are at coding, or whatever field you're in, you will never get far if you're bad with people, if you misjudge them, if you're naïve, if you're rude and not aware of it. Okay, so you've got to develop the skill. It will make your life a thousand times easier, but you need to be able to focus your energy, your creativity, your thinking, your mind on other people and follow them.

I have chapter after chapter about how to do that, on how to learn how to become attuned to the non-verbal communication that people have, to be attuned to the patterns that they give off. Probably the most important thing in your life when it comes to decisions is who to partner with. You have a business and you want to partner with someone. Or you need to hire an executive to help you. Or you’re choosing an intimate partner in life.

We make most often the worst decisions, because they're based on emotions. We don't look at the character of the other people, because we're thinking about how they flatter us, whether we like them. We're thinking about ourselves. If you focus outward and you look at them squarely, objectively and coldly and look at their patterns and look at what they've done in the past and assess the strength of their character, not just how charming they are, you will make better decisions.

You talk about what the next step is, it's turning that inward absorption and focusing it outward and absorbing yourself in the minds of perspective of other people. Not only will that make you a better social agent in this world, but it's also great therapy. Because you probably, by being so self-absorbed, you're making yourself miserable. It's actually great to absorb your mind and the thoughts and experiences in the world of other people. It's like taking in drugs. You get outside of yourself finally. That would be the second most important skill.

[0:33:42.3] MB: How do we start to do that and see through other people's masks?

[0:33:46.8] RG: Well, the most critical thing, I mean, I've already mentioned it, but I'll say it in a different way, is people say what? You should be better listener. Well, that's very simplistic answer. It really won't help you be a better listener. Well, okay, I'll try, but it won't lead to anything. That's not the crux of the problem. The crux of the problem is that when you're sitting down with someone in a conversation, you might pretend otherwise, but really you're more interested in yourself.

I'm not being critical there. I'm not criticizing you. I have that same problem. It's natural. It's human nature. You're more interested in your own ideas, in your own world, in your own emotions, in your own experiences. What makes us a narcissist, you'll notice is that you'll also tend to be attracted to people who have the same opinions and the same ideas as you, which is another form of narcissism.

Anyway, you only will be able to do what I'm saying to the extent that you find other people more fascinating than your own world, than your own internal monologue. I want you to do – I give people simple exercises. I want you tomorrow in your office or wherever you work, there's somebody that you deal with all of the time that you talk to and you probably take them for granted, you don't really pay attention. I want you in the course of a conversation, to look at them and to observe one thing that you would never notice before about them.

Perhaps it's a way they smile, perhaps it's something non-verbal, perhaps it's something that they say that indicates an emotion, an aversion, or an excitement that you would never realized before. I want you to glean one nugget of truth you would never really observed in them until this moment. I want you to see that wow, this really does work, this is powerful. If I actually try and think inside them, if I truly listen, if I try and say what is their motivation? What's going on in their mind? I see something that I never saw before.

Then if you do that two or three times the next day, on and on it becomes a muscle that you're training and you'll be able to interact with people better and you'll be able to think inside of them. You can't get through life without the ability to influence and persuade people. You want them to invest in your company. You want them to go along with your idea. You want them to help you in some way. You're always in that position. I'm always in that position as well.

Nine times out of ten, you're thinking about your own interests, you're thinking about well, I have a great idea. They can't help but love me. Well, I've done a favor for them before. They need to do this for me now. You're thinking of yourself and that makes it very hard to persuade people, because they sense the fact that you're thinking about yourself. You're not thinking about them and it makes them defensive. It makes them think that some person wants something out of me. “I'm a busy person. I don't want to have to give to them.”

If you turn that around and instead of thinking of yourself, you think of them, you think of their self-interest, you think of their world, you think of their problems, you think of what could save them time, what could make their life easier and you somehow introduce that into the conversation, suddenly all that defensiveness is gone and you have much more room to persuade them, or to influence them than you ever had before.

This ability to find other people fascinating, you go to movies and you're interested in that murderer, or in that other interesting character, whomever that superhero and you want to know what makes them tick, why are they acting like that way? You're fascinated. Well, people in the real-life are like characters in a movie. They're more interesting than you think. If you could get to the point where you can want – you want to understand them, you want to see their perspective, you want to understand where they're coming from.

Don't get me wrong, some people are toxic out there. You don't want to be so soft that you'd like this with everyone and then you let talk to people run all over you. This ability to understand people will actually make it easier for you to deal with toxic people. A lot of times, we don't see that flaming narcissist who enters our life and wreaks all kinds of havoc, because we're so spelled down by their charm, by their words.

This ability to get outside of yourself and look at them squarely and see their perspective will make it easier for you to identify that toxic narcissist before you let them into your life. This will not only help you deal with the people who could be potential allies, it will also help improve your ability to combat those definitely malevolent figures that exist in the world.

[0:38:31.1] MB: Great advice and really, really important point. The idea of focusing on other people is so critical and such a powerful influence strategy. I'll throw some episodes in the show notes for listeners, because there's some really, really good episodes we have that go even deeper in that topic. For some reason, that made me think of another chapter in the book and it's only tangentially related, but really interesting is the chapter about the law of defensiveness and how we can soften other people's resistance by framing things, or confirming their own self-opinion. Tell me a little bit more about that.

[0:39:03.4] RG: Well, the idea is simple. I say that people have an opinion about themselves. They look at themselves in a certain light. They have a certain image of who they are. There are three universals to that self-opinion. What I mean is that almost all of us share in these three factors. One of them is that we basically think we're rational and autonomous. In other words, we make decisions based on thinking, rather than emotions.

The other one is that we're basically good people. Yeah, sometimes we mess up, but basically we have the best intentions at heart. We're a team player. We like other people. The third is that we're autonomous. In other words, when we do something in this world, it's not because other people told us or made us, or we're imitating what other people are doing. We've basically decided on our own through our own willpower what we want to do.

If you approach people and of course, everybody, then there are specific elements to a person's self-opinion that depend on them as individual, such as some people have a self-opinion, that they're incredibly self-reliant and independent, that they're very tough-minded. Other people have the self-opinion that they're incredibly generous towards other people with their time, etc.

There are individual aspects to that opinion. If you go and you approach someone, a stranger or even a friend and you're in the position where you want their help, or you want to get them on your side, or have some degree of influence on them and you inadvertently offend that opinion, you inadvertently trip on it, you inadvertently make them feel that they're irrational, that they're stupid, they're not thinking.

If you make them feel that they're actually not so autonomous, that they're behaving because other people are doing this, if you make them feel that they're not really good or whatever it is, then doors will close. It will never open up again. Because we all want to feel, we all have this image of ourselves. To have that violated, to have somebody confront that, to challenge it is very, very disturbing to the human animal. I go into that more depth in the book why that is.

You may not realize that you're doing that. It's very subtle. You may not think that what you say could have that effect. People are very sensitive. Everyone has an ego and maybe you inadvertently are saying something that is tripping that wire and then they’ll listen to your idea, they’ll listen to what you have to say to your plea for help and they'll politely say, “No, I'm sorry. I can't. Very interesting, but whatever.”

You're not aware of the ill-will you inadvertently stirred. The fact that you unconsciously made them not want to help you, not want to be on your side. Your task in life, before you ever approach people and ask them for anything is to make them feel comfortable about themselves, is to validate their self-opinion, is to make them feel that they are smart, they are good, that they are basically acting as rational, autonomous people, etc. You want to make them feel comfortable and validated as a human being.

That doesn't mean it has to be a 100% bullshit, because a lot of people are basically good. We all have good elements in them. If you focus on what is actually positive about that person and you say things that make it clear that you like them, that you accept them and that you acknowledge these positive qualities in them, suddenly that whole dynamic alters. Before you even – you might not ask them for help until the next day or a week later, but you've softened them up. You've softened that natural defensiveness up and it's an incredibly important skill. In the book, all my chapters are illustrated with stories.

I talk about Lyndon Johnson, our president, but who was also a senator. He was the absolute master of this. In discussing his story, I reveal all his techniques, how he was such an incredible listener and how he always got into the world of the other person and made them feel validated and comfortable. Then when he got them, they didn't even realize that they were serving him in the end, that they were doing him the favors and doing things that he wanted. He was so good at it. This is an incredibly important skill to have in life.

[0:43:26.6] MB: Another great strategy and really interesting example. I want to change gears slightly, because there's so many topics I want to touch on. One of the most interesting things for me from the book was the notion of – we touched on this broader principle earlier, but the specific idea of how people often in their uncertainty and confusion, fear about the world, about themselves, about their place and that they end up as you put in the book, replacing their curiosity with conviction. Tell me about how we can do the opposite of that and why it's important to cultivate an expansive and positive and curious world perspective.

[0:44:03.1] RG: We have a tendency, because we mistake the appearances of people for the reality. If somebody like a politician seems extremely competent and full of conviction about some idea, we assume that they must be correct, that there must be some validity to it. Why else would that person be so emotional if they didn't feel that they weren't correct. It seems unnatural as to think that it's an act.

Whereas, the truth is the more that people express themselves with conviction about something, the more excited they are about their idea, the more they try and yell at you what needs to be done in the world, etc., and seems so supremely confident, the more you need to be suspicious, because they're probably trying to deceive you. They're probably trying to cover up all kinds of weaknesses and insecurities.

The same thing is happening to you. Your natural tendency as you get older is for your mind to close up. When you were a child, you were like a sponge. You were just so open. You're absorbing all this information from your parents, from your teachers, from your friends, you were curious about the world, you wanted to read books, you wanted to understand, because you were in a position of weakness and you needed to.

Then as we get older and life gets harsh and we develop an ego, those qualities start dropping off from us. We don't want to feel so open, because openness means vulnerability. If we are not so sure about our ideas, if we think that well, maybe there is a God, maybe there isn’t. I'm not sure. I don't have any evidence yet. I could be – I'm agnostic, etc. It seems weak in the world. People who have convictions seem like they're strong. “Oh, no. There is a God. Oh, no. There is no God,” etc., etc., right?

The idea that you're more nuanced, that you're not making a decision, that you're open and you're curious and you wanted to see perhaps what is really going on, seems like a child, seems like something that's weak. Your tendency is to close your mind off, so that also it's comforting to have certain ideas in your head that just keep repeating, that you learn when you're in your early 20s and it becomes solidified.

Then you don't have to challenge yourself. You don't have to think anymore. You don't have to assess the world as it is. Your mind gets harder and harder and harder and more rigid. You're not even aware of it. Just like your body is growing rigid and you have to do yoga for it, your mind is growing hard with each day as you take on ideas and they become rock solid in your brain and you don't question them anymore.

This limits your creative potential in life. It's destroying your mind. It's making it so that you're not able to learn anymore, because you think you know everything. I talk a lot about this in Mastery. It's a major theme in Mastery, when I go into creativity and developing true mastery of your field. A creative mind is incredibly flexible. That's the quality of an Einstein, of a Steve Jobs, of any really great entrepreneur, of any great artist out there in the world, even of a political figure.

You want that flexibility, just as you want to be flexible with your body, you want that of your mind. You want to go back to that childhood curiosity that you feel. You want to realize that you don't understand the world. You think you know everything about physics, or about laws, or this, that, or the other in science, etc. In 300 years, all of those ideas will be laughable as people have learned so much more than we know now. What you think you know is probably going to be ridiculous in several centuries.

Have some humility and have some curiosity and open yourself up to the ideas of other people who are different from yourself. Don't be so sure of what you think you know. You have only your own rigidity to lose and your own creativity to develop.

[0:48:00.9] MB: I think that's one of the most important ideas that spreads across a lot of your work. Whether it's from Mastery, from Laws of Human Nature, this notion of being flexible, being humble, not getting rigidly stuck in your perspectives and your mental patterns is such a core component of performance, of happiness, of influencing other people. Yet, it feels like our world every day is marching more towards more fixed and polarized perspectives.

[0:48:31.6] RG: Yeah. I mean, Law of 48, or The 48 Laws of Power is assumed formlessness. Be like water, it's the old Bruce Lee idea. It comes from martial arts. It comes from Sun Tzu, it's one of the oldest ideas and strategy. In Seduction, I talk about how you need to adapt yourself to each person and be fluid and be like Proteus. The 33 strategies of War, I talk about how you don't want to fight the last battle. Each battle is different and you have to approach each decision and strategy in life and start fresh and think anew. As I talk in Mastery, I talk about it in this book.

Yeah, it's a continual theme in my book, because it contains so much power. If you want power in life, if you're not just mouthing and saying, “Yeah, I'm interested and I want to be a powerful person.” If you are truly interested in it, you have to start with your own mind. You have to start with your own spirit and how you approach things, under the degree that you think the degree that you think you know, to the degree that you repeat the same patterns and strategies, you are going to fail in life. It's just that simple.

If you want success, if you want power, you've got to follow this. It's the path that all of the great strategists in life have followed. I make it very in all my books, with tons of historical examples and backed by neuroscience. It's said particularly in Mastery where I talk about it, but it's do you want this power? Do you want success? Do you want to be creative in your field? Well, then you better get off your ass and you better follow this advice. You better start opening your mind up to other possibilities.

[0:50:01.7] MB: Incredible. I love it. For somebody who's been listening to this conversation who wants to start somewhere, who wants to concretely implement one thing or idea as a piece of homework to begin down this journey, what would be one action step that you would give them to start right away?

[0:50:19.3] RG: Well, I've already hinted at several. You can use a journal, if you want. Journals are very helpful in this. Or you can just simply do this thought experiment in your own head. You keep it there. In the course of a day, you're going to feel many different emotions and our emotions are blended. We never simply feel love, or excitement, or hate. They're always blended with something else.

We can actually feel love and hate at the same time. We can feel envy and admiration at the same time. Our emotions are very fluid. They're always crossing and blending into each other. In the course of the day, it's like this continual wave of moods and emotions that are overcoming you. You're not thinking about them, you're just letting them take over and you're not aware of them. I want you one day, perhaps tomorrow or whenever as a fun experiment, this should be fun, to look at yourself and capture one of those moods, capture one of those emotions that come in the form of a thought.

For instance, “Damn, I hate that person. They really screwed me. They don't like me, etc.” Okay, because our emotions would generally come to us associated with an idea or a thought. I want you to step back and not just give in to that emotion and not just think, “Oh, I'm so justified to feel that way.” Go and say, “Where did that come from? Why am I feeling this way? Is there some rational objective reason why I have this emotion?” Is it as simple as I think, maybe my hatred is actually mixed with envy. Maybe secretly, the person that I'm wanting to diss is actually somebody that I envy and wish I have what they have. Maybe my emotions aren't what I they think they are.

I want you to take that exercise and just catch yourself once and go and backtrack and try and think about the root of where it comes from and don't just simply react. Maybe write it down. Maybe what you'll discover is, “I woke up with this mood and I don't even know why.” Maybe it was something I ate the night before, or maybe this emotion has something to do with a pattern in my life, where these situations always seem to elicit this emotion and I'm not even aware of it. Maybe my anger stems from something in my childhood, or whatever.”

Question and dig. Think before you act. Try and come up with one little idea or noggin as I said earlier about another exercise about yourself and about why you're feeling a particular way in the course of the day and analyze it, instead of giving in to it. It's a very powerful exercise. As someone who meditates – I meditate every morning, I'm continually going through that process. As I'm saying, they're trying to empty my mind, suddenly this emotion comes to me. “Damn, my agent didn't call me back. Damn, why is this person bothering me?” I detach myself and I go, “Why are you thinking that? Why are you giving into that? You don't have to worry about that now. There's no reason to have that emotion. Now where is it coming from?”

It's coming from your ego, or some dark part of your personality. Why, where? Question. I want you out there, the listener out there to go through that process at least once in the course of the next day or so and sense whether that's an interesting thing and whether that you'll have something to learn from it.

[0:53:48.4] MB: Robert, where can listeners find you and all of your work online?

[0:53:52.8] RG: Well, I have an old website. Sometimes old is good. It's power, seduction and war. The and is spelled out. Powerseductionandwar.com. There you'll find links to the book that I did with 50 Cent, The 50th Law, to Mastery and to The Laws of Human Nature, to some of my blog posts and to my Twitter and other social media. An e-mail address where you can send me ideas or whatever you want, to communicate. It's all there, powerseductionandwar.com.

[0:54:26.9] MB: Well Robert, thank you so much for coming on the show. As I said before, your books have inspired me, some my favorite books of all time. Mastery is one of my all-time personal favorites, but all of your work is so incredible, so detailed, so rich with examples and insights. It's been an honor to have you on the show today.

[0:54:44.2] RG: Thank you so much for having me, Matt. My pleasure.

[0:54:47.2] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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October 17, 2019 /Lace Gilger
Decision Making, Weapons of Influence
Roland Frasier-01.png

Roland Frasier: How To Build Lasting Wealth, Influence, and Happiness

October 15, 2019 by Lace Gilger in Money & Finance, Influence & Communication

In this episode we discuss how to make the most important decisions in your life. Where should you spend your time? How do you evaluate different opportunities? Are you focused on creating wealth or income, and which is more important for you? Should you make a big change in your career or industry? We dig into all of these important questions and give you the tools to answer them with our guest the legendary Roland Frasier.

Roland Frasier is a serial entrepreneur who has founded, scaled or sold dozens of different businesses. He is currently CEO of the War Room Mastermind, where he advises over 150 major companies and principal in DigitalMarketer.com, among several other successful online companies. Roland has experienced business success in several industries including real estate, law, publishing, consulting, and many others. He has worked with major companies such as Microsoft, Infusionsoft, Etihad Airlines, Harper-Collins Publishing and Uber.

  • The biggest business breakthroughs often come from applying unexpected places and cross applications

  • The importance of creating models and frameworks for solving business problems

  • Take what you read and break it down into something that’s simple and useable

  • How do you take what you’re reading and learning and turn it into something that is actually usable and applicable?

    • Research down to the base

    • Cross apply that with experience

    • Apply the correct geometric framework

  • The Long and The Short

  • The dangers of being “cash poor” and “asset rich”

  • Are you over-focused on income or wealth?

  • Are you a dancing bear?

  • Its so easy to get trapped into reinvesting 100% of your profits into growing your company

  • How do you balance our time between short term income creation and long term wealth creation?

    • Formula: Income Needs = Long Term Growth Desires + Lifestyle Costs + Cushion

  • If you want yourself too far on one side or the other, it’s time to rebalance your focus a bit

  • Life is so fragile - you have to balance living for today and living for tomorrow

  • Classify your opportunities as either “wealth” opportunities or “income opportunities”

  • You should be hustling, but you shouldn’t be hustling all the time.

    • You have to stop and think.

    • You have to stop and recover too.

  • If you study some seriously successful and ultra driven people - they often achieve that success at the cost of their own personal and family lives

  • If you want to really innovate, you have to take time to think.

  • The world will demand 400% of your time. You have to limit the number of opportunities you take on. It’s easy to drown in opportunity.

  • Once in a lifetime opportunities come around 3 or 4 times per year.

  • PFM + Will it move the needle in terms of what you want to accomplish personally and financially?

    • People

    • Fun

    • Money

  • Saying “not now” is not the same thing as saying no - it’s a great way to defer opportunities

  • The power and importance of asking for things

  • Be inquisitive and child like in asking the things you are curious about

  • The “No harm in asking” Rule

  • In a business deal, if you don’t ask for what you want, it sure as well won’t be handed to you.

  • The power of “inception” via the principle of Socratic Influencing - how you can get people to think that your ideas are theirs

  • Lead people logically to the conclusion that you want them to arrive at

  • The absolutely magical power

  • Should you “grow where you are planted?"

  • The power and importance of developing your personal brand to help your business

  • Homework: Determine what are you going to spend your time on?

  • IDEA: Create an “Life Priority Matrix”

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Roland’s website

  • Roland’s LinkedIn, Facebook, and Twitter

  • The War Room Mastermind

  • DigitalMarketer

Media

  • [Article] Mckinsey Quarterly - “Have you tested your strategy lately?” By Chris Bradley, Martin Hirt, and Sven Smit

  • Roland’s Media Appearance Directory

Books

  • Strategy Beyond the Hockey Stick: People, Probabilities, and Big Moves to Beat the Odds by Chris Bradley, Martin Hirt, and Sven Smit

Misc

  • [Article] The Eisenhower Matrix

October 15, 2019 /Lace Gilger
Money & Finance, Influence & Communication
Michael S. Sorensen-01.png

The Surprisingly Simple Skill Behind Extraordinary Relationships with Michael S. Sorensen

October 10, 2019 by Lace Gilger in Influence & Communication

In this episode we discuss crazy research that can predict 94% of the time whether or not your relationship will be successful. We reveal why you should NEVER give someone unsolicited advice. We share the communication “Swiss army knife” that you can use to build rapport, influence anyone, and deepen the most important relationships in your life and much more with our guest Michael S. Sorensen.

Michael S. Sorensen is an award-winning author, marketing executive, relationship coach, researcher, and personal development junkie. He is the author of the best-selling I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships and the 3-Minute Morning Journal.

  • Listen, seek to understand, and then validate

  • People question if we understand how they are feeling

  • Reflective listening vs validation

  • Crazy research that can predict 94% of the time whether or not your relationship will be successful.

  • The 3 primary ways of responding:

    • Passive

    • Affirmative

    • Negative

  • Happily married couples validate each other more than 87% of the time.

  • Divorced couples validated each other only 33% of the time.

  • The biggest takeaway from this interview - don’t give unsolicited advice!

  • When you give people advice they get defensive, and then both parties get frustrated pretty quickly.

  • In today’s societies we have serious difficultly processing and understanding our emotions.

  • Most of the time what people want is NOT advice, they want help processing the difficult emotions that they are experiencing.

  • Reframe: Ask yourself “So, what are you gonna do about it?"

  • When you jump in and give advice, you miss out on an opportunity to show them respect and an opportunity for them to grow.

  • Validation can help when someone is experiencing both negative and positive emotions.

  • Validation is a tremendously powerful negotiation tool. When people feel heard and understood they are more likely to listen to you and understand you.

  • Validation helps you break down defensiveness.

  • What is validation?

    • Recognization emotion.

    • Offering a justification for emotion.

  • Invalidating responses:

    • You’ll be fine.

    • At least it’s not ____

    • Things will get better

    • Tough it out

    • It’s not that big of a deal.

  • To be an effective communicator you have to communicate to people the way they ARE, not the way you want them to be.

  • We often invalidate OURSELVES too - saying “it’s fine” or “I shouldn’t feel this way”

  • You can’t repress an emotion and get away with it - they come back stronger and stronger. Repressed emotions are the root of many negative behaviors.

  • We repress ourselves both ways - positively and negatively. When we experience positive things we should validate ourselves.

  • Why you should accept complements instead of deflecting them.

  • How do you validate and justify an emotion that you don’t agree with?

  • Lessons from dealing with someone who has schizophrenia - and how you can validate emotions that you “disagree with”

  • Justifying emotions - “it makes sense, given what you think, that you feel that way”

  • 4 Steps of Validation

    • Listen empathetically

    • Validate the emotion

    • Offer advice or encouragement

    • Validate again

  • Do you ever feel like someone isn’t listening to you? Maybe you need to flip the script and ask if you’ve really been listening to THEM.

  • “Given what you’ve said, I completely understand why you would feel that way."

  • A lot of emotional problems are a result of parents or people close in our lives who invalidated our negative experiences.

  • Dealing with your emotions is HARD. Your emotions are unruly. Imagine how scary your emotions are as an adult, children don’t have the tools to deal with their emotions.

  • Homework: the next tough conversation you have, don’t give them your advice.

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Thank you so much for listening!

Please SUBSCRIBE and LEAVE US A REVIEW on iTunes! (Click here for instructions on how to do that).

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Michael’s Website

  • Michael’s LinkedIn, Twitter, and Facebook

Media

  • Michael’s “5 Must-Read Relationship Books”

  • “Validation: The Most Powerful Relationship Skill You Were Never Taught” by Michael Sorensen

  • Medium - “5 Things You Need To Know To Write A Bestselling Book, with Michael S. Sorensen and Chaya Weiner” by Chaya Weiner

  • Sarah Anne Carter - “I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships by Michael S. Sorenson”  by Sarah Anne Carter

  • [Podcast] Dr Brenda Wade Modern Love - Michael S. Sorensen: I Hear You

  • [Podcast] Peculiar People Podcast - Episode 33: Michael S Sorensen

  • [Podcast] The Art of Charm - How to Improve Your Workplace Communication | Michael Sorensen (Episode 721)

  • [Podcast] The Process Podcast - Michael Sorensen – A Communication Superpower that Will Profoundly Affect All of Your Relationships

Videos

  • Jason Headley - It's Not About The Nail

  • Parent Like a Pro Summit - Dr. Tina Baker: Michael S Sorensen

  • Jason Mackenzie - Episode 2 | Michael Sorensen | The Surprisingly Simple Skill Behind Extraordinary Relationships

  • Lillian McDermott Radio Show - I Hear You - Michael Sorensen - 10-9-18

  • Mellisa Dormoy, CHt - Your SUPER SECRET WEAPON for AMAZING RELATIONSHIPS, and FOR Parenting Kids and TEENS!

Books

  • [Book Review] Bookwyrm Bites - REVIEW: I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships by Michael S. Sorensen

  • [Book Summary] Success Summaries - Book Summary: I HEAR YOU Summary MICHAEL S. SORENSEN

  • [Book] I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships  by Michael S. Sorensen

  • [Book] 3-Minute Morning Journal: Intentions & Reflections for a Powerful Life  

  • [eBook and course] 10 Days to Better Relationships

Misc

  • [infographic] The Gottman Institute - Marriage and Couples

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

In this episode, we discuss crazy research that can predict 94% of the time, whether or not your relationship will be successful. We reveal why you should never give someone unsolicited advice. We share the communication Swiss Army knife that you can use to build rapport, influence anyone and deepen the most important relationships in your life and much more with our guest, Michael S. Sorensen.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life. If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word “smarter”, that’s S-M-A-R-T-E-R to the number 44-222.

Are you feeling too distracted to pay attention? Does listening make your brain hurt? In a world full of noise and distraction, listening is the biggest leadership hack in today's world. In our previous episode, we cracked the code on how to deeply listen, how to listen to what is unsaid and tons of specific hacks and tactics you can use to take your listening skills to the next level with our previous guest, Oscar Trimboli. If you want to massively level up your leadership skills, listen to our previous episode.

Now, for our interview with Michael.

[0:02:08.8] MB: Today, we have another exciting guest on the show, Michael S. Sorensen. Michael is an award-winning author, marketing executive, relationship coast, researcher and personal development junkie. He's the author of the best-selling I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships and 3-Minute Morning Journal. His work has been featured in many publications across the Internet. Michael, welcome to the Science of Success.

[0:02:33.5] MS: Thanks for having me.

[0:02:34.5] MB: Well, we're super excited to have you on the show today. I think it's such an important topic that you talk about and I hear you and I really want to start with just a simple question, which is what is this concept of validation? Why does it matter?

[0:02:51.2] MS: Sure. In most societies, we’re taught the importance of listening, right? Of being a “good listener.” Usually when we when we think about that, we think of the obvious things, well give them your attention, look at them. Sometimes people say, “Repeat back what they just said to show them that you were listening.” Really what my book focuses on though is that there's more to it than just that. My primary argument in the book is that the truly great listeners of the world do more than just listen. They listen, seek to understand and then validate.

Validation in essence means helping the other person feel heard and understood. In its simplest form, it means saying, “Oh, I hear you. I get how you're feeling. I understand where you're coming from.” Because most people don't question whether or not we understand the words they say, they question whether or not we understand how they're feeling.

That is essentially what validation is is it's a way to show the other person that you get where they're coming from, that you hear how they're feeling and it's incredibly powerful what that does to your relationships, whether they're romantic, whether they're with your family, or whether they're in the business world. Frankly, it's a superpower. It's something that has transformed my life and which is why now I'm sharing it as best I can with the rest of the world.

[0:04:08.8] MB: There's several different things I wanted to dig into about that. Tell me more about the difference between what most people think of as being a good listener and what it really means to use this technique of validation.

[0:04:21.5] MS: Sure. One of the principles that I was taught quite a bit growing up is reflective listening, right? I alluded to it earlier in the intro there that oftentimes, we're taught to repeat back what the other person is saying. While that works, it feels a little clinical, it feels a little forced, especially if we don't change the words, right? If you say, “Oh, gee. I'm so upset, because my wife is never doing all this and she's always getting after me because of that,” and then your friend just repeats back, “Okay, so let me understand. You're upset because you're feeling your wife just keeps getting after you, right.” It just feels weird.

Whereas really, when people are coming to you venting, when they're coming to you with a problem, they don't typically want you to fix it, they want you to show them that you're understanding how they're feeling. A more validating response would just be going, “Oh, my gosh. That sucks. Or that's so annoying, right?” How are you going to handle that? What are you going to do? It shows that you're connected with how they're feeling.

While listening, obviously is important. You have to listen to what they're saying, to even understand where they're coming from, but the validation takes it to the next step and it doesn't give advice, it doesn't try to make them feel better or give assurance. You just say, “Ah, gee. That's tough,” right? Or, “Of course, you're embarrassed, or of course you're proud.” Whatever it is, you're helping them justify the emotion that they're feeling.

[0:05:43.2] MB: There's some really interesting science around this. Tell me about the ability to look at a relationship and through the lens of validation, potentially forecast, or even predict the health, the quality of that relationship.

[0:05:58.8] MS: Sure. Sure. I don't know how many of your listeners are familiar with Dr. John Gottman. He's a world-renowned marriage researcher. He and his colleagues conducted a study that I find fascinating. In fact, this is one of the bits of research that that pushed me over the edge, that helped me really understand the power of validation.

Doing my best to summarize the study, they invited over a 100 newlywed couples to come visit their lab at the University of Washington, which they decorated to look like a beautiful bed and breakfast. They invited these couples to spend the weekend there and do what newlywed couples typically do; cook breakfast, talk, watch TV, do whatever, while they observe their interactions, which I think is a little creepy, if you think about it, right? “Hey, come on in. We got cameras set up. We're going to record every word you say. Don't mind us.” I guess, people are willing to do crazy things for money in science.

Nonetheless, Dr. Gottman and his colleagues were focused on understanding the dynamic between these couples. Their primary a goal here was to figure out what it was that the happy, married couples did that those who later divorced did not. They observed their interactions. Ultimately, they followed up six years later with each of these couples to see whether they were married and together and happy, or whether they were separated or divorced.

What they found was the way that these couples interacted with each other in the subtle ways, made all the difference. For example, if the couple sitting at the dinner table and the husband looks outside and he sees a beautiful red car go by and he goes, “Oh, honey. Check out that car.” His wife can now respond in one of three ways; she can respond positively, or in a validating way, you could say, which would be, “Oh, that's awesome. I love that color, or that's such a cool car.” Or she could respond negatively, “Oh, that's hideous. I hate that.” Or she could respond passively, “That's nice dear,” right? Not really paying much attention. Those were the three main ways of responding.

What he found was six years down the line, those who were married and happy, they responded positively. They validated each other 87% of the time. Almost nine times out of 10 when they had these little comments, these little requests, or discussions, their spouse responded positively with these validating responses. Whereas those who had divorced, six years later they validated each other only 33% of the time.

Quite a big difference there in the overall satisfaction of the marriage. What really knocked my socks off was learning later that by observing these interactions and similar interactions, Dr. Gottman can apparently predict with up to 94% certainty, whether couples will be married and happy years down the line.

[0:08:46.4] MB: That's amazing. 94% predictive power based off of this simple technique of validation.

[0:08:53.1] MS: Yeah.

[0:08:55.0] MB: I want to dig into more about this, how do we start to use the tool of validation in our conversations and our lives and the way that we engage and communicate with people?

[0:09:07.2] MS: Sure. In my book, I've created what I call the four-step validation method. Maybe we can dive into that a little bit later here on the show. As far as how to get started, the number one tip that I give everybody, like if I can give you one tip, if you take nothing else away from this, it's to not give unsolicited advice.

The reason I say that, I imagine most your listeners are already nodding your heads going, “Yes, that makes sense. I hate that,” right? I think all of us have had an experience where we go and we're talking to somebody and we're telling them about a problem, or something we're dealing with and they immediately launch in with, “Well, you should do this, or here's how I would handle it, or have you tried that?”

We know that they mean well, but there's something inside of us most often that gets defensive, right? There's something very odd about that and I don't know if anyone else can relate to that, but I certainly could think back to dozens, if not hundreds of experiences in my life where I'm coming to someone complaining and then they give me advice and then suddenly, I get defensive. They say, “Well, you should do this.” I say, “I've already did that.” “Well, have you tried that?” “Well, that's not going to work, because blah, blah, blah.”

Pretty quickly, both parties are frustrated, because I'm all uptight because I'm thinking, “Why are you trying to fix my problems?” The other person's thinking, “Well, I'm trying to fix your problem. Why else are your coming to me? Why aren't you taking my advice here?” The reason is because most people are just looking for validation. Again, they're just looking for somebody to say, “I get where you're coming from and that's hard.” That to me is the very first step.

Obviously, listening to the other person, but as best as possible, hold back on your advice. Hold back on just saying, “Oh, it'll be fine. Oh, don't worry,” because those are very invalidating statements and they actually shoot the other person down.

[0:10:46.4] MB: Interesting. Tell me more about this idea of not giving people unsolicited advice.

[0:10:52.6] MS: One of the biggest problems I think that we face in today's world is an inability to – maybe not an inability, but difficulty regulating our own emotions. I'm focusing in on the validation here and I’m helping people feel heard and understood, because that is one of the quickest ways to help somebody deal with difficult emotions. I'm focusing a lot on the negative fear, right? If you can imagine a friend or a co-worker coming to you and they're venting, right? We all run into situations like this where they're venting, they're complaining to you about something.

Again, it's natural to think that they want our help fixing it. The reason I say to hold off on giving advice is because most of the time, that's not what they want. Most of the time what they want is help processing the difficult emotion that they're feeling. I'll give you an example. I had my brother called me, this is a number of years ago. He was dealing with a very difficult situation at work. I remember thinking right off the bat, “Oh, I've got the perfect solution here. I know exactly how to handle it.”

I had just started learning about validation at the time. I was meeting with a therapist, which is actually where I gained most of my knowledge on these concepts here. I thought, “Okay, well he probably doesn't want my solution right away. He probably just wants to feel heard.” I listened to him. I did my best to validate him and I just said, “Gee, that's tough, man. I get where you're coming from.”

Then I was about to jump in with my solution, but I thought, “You know what? I'm going to try something different here.” I asked him a question. I said, “What are you going to do about it?” He paused for a second and he said, “Well, you know what? I think that I'm going to do this, this and this.” It was the exact recommendation that I was about to give him. It was the exact solution that I thought was so brilliant in my own mind.

That taught me a valuable lesson. That's that most people already have a solution to the problem in their mind, or they can at least get there pretty quickly, if you just ask them a question. If you jump in and give advice right away, you've miss out on an opportunity for them to grow and you miss out on an opportunity to show them respect. Because when I instead of just jumping in and giving you advice, I say, “Gee, that's tough. What are you going to do about it?” You have a chance to tell me, well, there's a lot more respect there, right? You then look at me and go, “Hey, I appreciate you not just saying, “Oh, that's easy. I got the solution here,”” and diving into it.

[0:13:10.9] MB: That's such a great point that most of the time what people want is not the advice, but they want help to process whatever they've just experienced, whatever those difficult emotions are that they're dealing with.

[0:13:21.8] MS: Yeah, it's powerful.

[0:13:23.1] MB: It's so interesting and feels very counterintuitive, because it's so easy for us to jump to that feeling, or that need, or that desire. I think, I especially fall prey to this to want to jump in immediately and help them and say, “Oh, you should do this and this and this.” Yet, the counterintuitive and seemingly lower paths of listening to their feelings, validating the emotions that they're dealing with, can create more influences, what it sounds like.

[0:13:51.2] MS: Absolutely. Well and one other thing I want to just hit here before we go much further is obviously, we've jumped in to the negative, “Oh, the person is complaining and here's how I handle it.” I want to be clear here that validation is powerful, because this isn't just a way to help deal with your poor, sulking friend, right? Or your brother that always comes and complains to you.

Validation is powerful, because it helps you help other people in their time of need, but it also is a tremendously valuable negotiation tool. Because when people feel heard and understood, then they're more likely to listen to you and to better understand you. It's tremendously connecting when you're able to validate people's positive emotions. When somebody comes to you and they're all excited, they want you to be excited with them. Plenty of research backs that up and as well as common sense that you like to be with other people who are excited when you're excited.

Validation helps you break down walls of defensiveness. It helps you calm tense situations, when someone's coming at you and they're angry and they're accusing you of something. It's an amazingly almost Jedi mind-trick style way to help navigate those relationships, or those conversations. Yes, well it's powerful in helping people deal with difficult situations. I hope that your listeners can come to see throughout the course of this interview that this is actually the Swiss Army knife, if you will, of communication skills and has applications in every aspect of their lives.

[0:15:14.2] MB: An important meta point that comes out of that is this idea that if we want to be really effective communicators, we have to communicate to people the way that our brains are wired biologically, in the way that psychology tells us are the most effective strategies, not necessarily the ways that we feel like we should be communicating with them.

[0:15:32.8] MS: Yes, absolutely.

[0:15:34.7] MB: I want to explore a little bit more and maybe even hear another example or two of the prototypical invalidating response, the opposite of validation, so that people can get a sense of how they may be responding in a way that isn't fostering the most effective communication channels.

[0:15:55.8] MS: I love that you asked that. Most people are very invalidating when they're trying to help people. Yeah, so let's dive into a few examples here. First, may be helpful to just quickly define validation a little more simply. Validation is recognizing any motion and offering justification for feeling that emotion. On the flipside, in validating responses, they shoot down whatever the other person's feeling, whether aggressively or just subtly. They basically save, they dismiss it, they minimize it and they say, “It's just going to be fine.”

Some examples of invalidating statements, “You'll be fine. It could be worse. At least it's not fill in the blank,” all right? It really doesn’t matter what else you put in there. If it starts with at least it's not blank, then that can actually be quite invalidating. It might be a comment such as, “Oh, just put a smile on your face and tough it out, or things will get better. Don't worry, things will work out.” None of those are rude responses, right?

If I'm in a room teaching this, I always ask for a raise of hands, “How many people here have said something like this to someone in their life?” Every hand goes up. Because we mean well, we're trying to help the other person. Yet as we've started talking that today, those are actually counter-helpful. Counter-helpful. Is that a word? Those aren't helpful. It seems counterintuitive, but those actually tell the other person, “Whatever you're feeling, it's not okay. You shouldn't feel that way. Just push it down.” That doesn't usually help.

[0:17:25.8] MB: I want to explore a little bit more the two components that you just mentioned of a validating response, recognizing an emotion and then offering a justification for it. How do we start to recognize what the emotion is and how complex, or complicated, or difficult is that part need to be to really effectively validate people?

[0:17:46.9] MS: Sure. Thankfully, it doesn't need to be complex or complicated at all. In fact, a lot of people do this naturally. Really, it has its roots in empathy, right? Sympathy is typically standing on the outside looking into someone's situation and saying, “Oh, you poor thing. That looks so hard. Wish you best.” Whereas, empathy typical means getting into it with them and saying, “Ah, gee. This is hard. I get why you're feeling – Oh, man. I don't know what I would do in your situation.”

As far as crafting the validating response, if you will, really it hinges on being able to empathize with the other person, at least to a certain extent. There are going to be situations where you can't empathize with them. You can at least appreciate what they're going through. I mentioned the – in fact at the first chapter of my book, I shared a story years ago when I was dating a woman, was actually just the first date. I'm sitting down there with her at the table and she's just totally closed off emotionally. It was odd to me, because when I first asked her out she was bubbly and friendly and everything and I thought, “Oh, this is great. We'll have a great time.”

Well, that wasn't the case at this ice cream shop that we were at. Every question I asked was met with a one-word answer. She just felt totally closed off and I couldn't figure it out. Literally, it was 15 minutes, Matt, that I was into it and I'm like, “Okay, I think I'm just going to take her home, because she clearly doesn't want to be here. I misread the situation. I don't know what's going on here, but she clearly doesn't want to be on this date.”

I was about to do that. In fact, we actually were in my car headed back, because I was like, “Okay, here we go.” I asked her a question about her family and she paused. I could just tell by her energy and the way that she paused that it was a sensitive subject. I thought, “Ah, okay. Maybe there's something here that's not about me.” She said, “Well, my parents just filed for a divorce.” In that moment, the lightbulb went on inside my head because I thought, “Oh, that's why she's not having a good time tonight. Her mind is elsewhere and she's struggling with this.”

My parents haven't divorced. I haven't dealt with, and so I couldn't technically empathize with her because I hadn't been in her shoes, but I could see that she was in a lot of pain. I just said, “Oh, that's got to be so hard. I'm so sorry.” She quickly said, “Oh, it's fine. I'm good.” Put on this tough girl face that wasn't very convincing.

In that moment, I recognized that she just needed to feel heard and appreciate. I said, “That's not fine. That's got to be incredibly difficult. I honestly cannot – I can't even imagine what you're going through.” Her walls just collapsed. She just melted and she just started talking. She just like, “Yeah, it really sucks, especially when all this is happening and this is happening and your best friend tells you to just put a smile on your face and tough it out.” She just goes on. We started talking for the next two hours and she just completely opens up to me.

It all started with just a simple attempt to connect to just try to empathize, or at least appreciate where she was coming from and then show that by just validating what she was feeling, giving her permission to feel what she was dealing with.

[0:20:54.3] MB: You brought up a really interesting corollary of this entire idea in that story, which is when she said, “Oh, it's fine.” That's the idea that we often invalidate not only other people, but ourselves.

[0:21:07.9] MS: Yes. A 100%. That's one of the things that I – I love that you point that out, because a lot of us don't catch it. That very statement, like you pointed out, “Oh, I'm fine.” It's fine. That's a very invalidating statement, because you're telling yourself, “I shouldn't feel this way. I'm feeling anger. I'm feeling frustration. I'm feeling fear. I don't know what's going to happen.” Don't feel that way, is what you're saying to yourself.

Again, that doesn't – I mean talk to any psychologist, any therapist, you cannot repress emotions like that and get away with it. They always come back to bite, usually stronger, right? It's oftentimes repressed, repressed emotions are the root of addictions, of any form of acting out. I mean there's so many issues that come up when we just repress those. While it's a gift to offer validation to others, it's also critical that we learn to validate ourselves, that when we're upset about something, we're able to say, “You know what? Of course, I'm upset. Anybody in my situation would feel the same way, because this, this, this happened.”

While some people might say, “Well, how is that healthy? Because now you're just fueling your fire.” Well, when we allow ourselves permission to feel the emotions, it shines light on the festering wound. It allows it to heal, allows it to breathe. It works again just as well on the positive side. If I'm feeling really proud of something that I just did, well oftentimes we shoot that down too, right? We say, “Don't get all cocky. Nobody likes to hear someone who's bragging.” “No. I did an awesome job on that.”

There's a lot of power in being able to validate yourself and say, “I kicked butt on that project. I feel good about it.” Again, that's very healthy, because it allows us to feel any emotion. It just allows us to live a freer, fuller life.

[0:22:54.3] MB: Such a great point about positive emotion as well. Even something as simple as taking a compliment from somebody else, many people really struggle with something like that.

[0:23:03.8] MS: Yeah. Oh, yeah. What is it? That's the root of the humblebrag, right? We try to not look too grandiose or whatever, but yeah, that it even plays out when someone compliments us really. “Oh, thanks.” Or, “Oh, it's not that big of a deal, or whatever.” I'm not a proponent of that. I used to do that. I still have the tendency to, but I'm working on getting better at just thanking them. “Hey, thank you. It means a lot.” I think that goes a long way.

[0:23:31.4] MB: Yeah there's a really authentic way where you can say something very similar to what you said, the idea of, “Oh, thank you so much. I really appreciate it, or it really means a lot to me that you would say that. I worked really hard on that.” Or something that doesn't downplay yourself, or minimize your own experience.

[0:23:46.7] MB: Right. I mean, to anybody who's been on the giving end of a compliment and then the other person says, “No, no, no. It's not or whatever.” It doesn't feel very good. It's basically like, “Hey, I'm giving you a gift,” and you just get pushing it back in my face and saying, “No. Actually, I don't want that.” Which again, we don't think of it as that, but that's what happens when we dismiss or downplay a compliment. Accept the gift. Be grateful. I love what you said there. Yeah.

[0:24:14.2] MB: Hey, do you ever feel shy, anxious or scared to talk to someone? I'm here for another lightning round insight with confidence expert Dr. Aziz Gazipura to answer that question.

[0:24:27.5] AG: Feeling nervous around people, feeling inferior around people, even if we try to hide it is extremely limiting in our lives and our dating life, social life, even our careers. It's essential that we break out of this. I think oftentimes, people think, “I can't. This is just how I am. In fact, that's what I believe for many years.” The truth is that the issue here is confidence. The good news is that confidence is a skill that anyone can learn and this is something I've been studying for over 16 years and helping thousands of people do. If you systematically practice the skill of building confidence, you can all of a sudden do those things; speak up, share your ideas, approach that attractive person.

One tip right now to start building that skill is to fire the toxic coach in your head. Right now, it's making you feel inferior, is when you're around that person, you're literally in your thoughts. There's a stream of you're not this, you're not that, you didn't do that right. The first thing you need to do is start interrupting that.

The one tip right now is start to pay attention to that over today and tomorrow and the next few days, notice when you're doing it and consciously interrupt that pattern. Say, “Hey, I don't want to have that toxic coach anymore. I want a better coach.” Then start to treat yourself with more kindness, more compassion, like you would a good friend, someone you care and love and appreciate in your life. Start doing that and just that one shift alone will start to open up way more confidence to put yourself out there in bigger ways.

[0:25:48.7] MB: Do you want to be more confident, stop suffering from social anxiety and self-doubt? Check out successpodcast.com/confidence. That’s successpodcast.com/confidence to see how Dr. Aziz can help.

[0:26:03.7] MB: Let's break down the second piece of validation, which is offering a justification for the emotion that you've recognized. This is something that I find really interesting, because on the surface it can – it seems a little bit fraught. Sometimes perhaps you don't want to justify their emotion, or you don't necessarily agree with it. Tell me, what does that mean to offer justification for somebody's emotion?

[0:26:28.8] MS: Sure. I'll key in on a on a point that you made there and that's what if I don't agree with them? What if I don't want to back up whatever they're feeling? I'll share two quick experiences. One actually is just more recently. A reader wrote in and she was telling me about how she had a fantastic relationship with her mom most of her life. This woman's an adult now. They still call and talk, or at least used to call and talk for at least an hour every week. She just loved chatting with her mom.

Well about a year ago, her mom was diagnosed with schizophrenia. When she would have an episode, obviously that changed the dynamic now with her daughter, because now she has these conspiracy theories, or these crazy thoughts, or all these things that her daughter doesn't want to justify, doesn't want to say, “Yeah, that's true, mom. Yeah, I agree.”

Obviously, you can imagine that becomes very difficult to have a conversation in that situation. She said that sure enough, their relationship just plummeted. For about a year, she hasn't been able to have any a great conversation with her mom. Her mom used to always ask her about her week, how things were going, all of that and they have a great chat. Well for about a year, her mom hadn't asked her a single question about herself.

She said that she picked up my book and started reading it and she learned about validation and she realized, “Okay, my next phone call with my mom, I'm going to try to just validate what she's feeling. Not necessarily agree, but say, “You know what, mom? I can appreciate – yeah, if those are the thoughts going through your head, that would be terrifying. Of course you're concerned about that.”

She said that when she did that, the relief was audible in her mom's voice. Then she said for the first time in a year, her mom asked her how her week had been. They talked for an hour and she said it was like the good old days, so to speak. She's like, “I finally feel I have my mom back, and it was all because I was able to validate, at least show that I could appreciate the difficulty of what she was facing.” I never said, “Yes. I agree that Trump did that or Obama did this and so on and so forth.” She was able to just say, “Ah, yeah. That's scary.” Just it is.

That justification peace there, again doesn't mean you're agreeing with him them. All you're saying is it makes sense given your background, given what you're facing, given even your chemical imbalance, what have you, because of all those things, it makes sense why you're feeling the way you do. That's different from saying, “I agree with your conclusions.” Does that make sense?

[0:28:50.5] MB: It does make sense, but I want to extrapolate on that a little bit more, or even maybe share some phrasing, or some ways to do that. Because I think it can get very confusing and murky if you don't have a really clear understanding of how to validate something without necessarily supporting it, or agreeing with it.

[0:29:12.4] MS: Sure. Maybe it would be helpful at this stage to outline the four steps, because I think this four-step method is what enables us to just speak freely, give feedback, navigate these difficult conversations. The four steps at a high level are to listen empathically. Then to validate the emotion, then to give feedback or advice when it's appropriate. Then the fourth step is to simply validate again.

Now the order of those four steps is important, because obviously you have to listen and you have to understand the emotion they're feeling, step one. Then step two is when you validate, right? We've talked about that where in this instance, it's not necessarily saying, “You're right. This should change.” What you're saying is, “I can appreciate while you're feeling this way.” Then after you validated, step three is where you can jump in with your side of the story with your perspective, with your recommendations.

It's important to do in that order, because if you don't listen and validate the other person and what they're feeling, they're very likely not going to be open to your side of the story. They're not going to be open to your perspective. That third step is where once you validate it, you can say, “I don't think you're seeing things clearly. Do you mind if I share my side of the story, right? Or have a few thoughts on that. Do you mind if I chime in?”

I'll do an abbreviated, or give you an abbreviated version, Matt, if you've read the book of the best story that really drove this home for me, I manage a team of about 25 people. I had a creative who came into my office and this guy was notorious for taking about two hours of my time. If he was concerned about something, if he was upset about it, we would – I'm not even exaggerating here. Talk for one to two hours.

He came into my office one afternoon and he said, “Hey, Michael. I'm concerned. I want to talk about something.” I thought, “Okay, here we go.” I said, “Sure, come in. Sit down.” He says, “Michael, I'm concerned that you put this guy in charge of this project. I don't think he's qualified for it.” I responded like most people do, like I had historically and I said, “You know what? Don't worry about it. It's going to be okay.”

As you can imagine, he didn't take that very well. He's like, “No, no, no, no, no. Here's why I'm concerned, because da, da, da, da, da.” He starts going and I say, “Hey, you know what? I've got this covered really. Don't worry about it.” He kept coming back and we started down this path of the two-hour argument.

Then I paused and I thought to myself after a few minutes. I thought to myself, “He's not listening to me. No matter what I do I cannot help him see my side of the story.” Then I realized it was because I'm not listening to him. He wasn't feeling I was understanding where he was coming from or appreciating it. I stopped and I paused for a second and I said, “Okay, I'm going to validate him.” I said, “You know what Jace, I actually can appreciate where you're coming from here.” Because I realized in my mind, he didn't have the whole picture. He was operating off of just a few bits of information. I said, “You know what? I appreciate your concern here.”

From your perspective, all you see is this guy who's not very qualified, he's been assigned to this project and you're worried that he's going to destroy the b rand and he leaned back in his chair and he said Yes. that's exactly it Michael and then he just paused and he gave me a chance to speak when I thought, “Ah, we're making progress here.” I'll pause the story for a second and say notice, that I didn't say you're right. I shouldn't put this guy in charge of this project. All I said was, “You know, what? Given the bits of information you have, I can appreciate why you're worried about it.

Once I validated that, he paused and he let me say something else. Then I said, “And, I don't think you have the whole picture here. Do you mind if I fill in the gaps?” He said, “Oh. Yeah. Yeah, please.” I was able to explain to him. I said, “You’re right. This guy's not the most qualified. For this project, it's going to work really well because of point one point two point three.” He said, “Oh, that actually makes a lot of sense.” Okay I'm good with that. He thanked me and stood up and left.

That whole thing took 15 minutes. If I had tried to just say, “You're not right. It's not true. Don't worry, it's going to be fine,” it would have been the two-hour conversation. Because I was able to say, “You know what? From your perspective, I can see where you're coming from here and here's the full picture, here's the truth of the situation.” He felt heard. I was heard. Everything was solved and resolved in about a 15-minute window.

[0:33:30.3] MB: That's a great story. The anecdote that you added in there of this idea that if you ever feel somebody isn't listening to you, perhaps you need to flip the script and ask yourself if you've really been listening to them.

[0:33:44.3] MS: Right. Most the time, that's what's happening.

[0:33:48.2] MB: I also think that was a great phrase template, for lack of a better term to start with something like, I completely understand why you would feel that way, or given that you think X, Y and Z, I totally understand that you would be upset or angry, etc.

[0:34:04.5] MS: Yeah. It's important when you're in the emotionally charged situation, I will say this, I think a lot of people will short-circuit. They'll say, “Okay, I get why you're feeling that way, but that's not true,” right? “Okay, I get that you think that I hurt you, but I didn't mean to.” That short-circuits a little too quickly, right? Instead, let's say for example that my wife is upset because I came home an hour later than I told her I would. I might say, “Oh, gee. Look, I didn't know that you wanted to do this. It wasn't my intent to make you upset. I didn't know that you had dinner ready.” She said, “Well, you should just know, because dinner’s always at 6:00.”

We can go back and forth and I can say, “Well, I didn't mean to do that,” and that could be it. Or I could say, “Ah, I'm sorry. I get it. I mean, you spent an hour on dinner. You had it all set out. You timed it just right to where it was hot right when you thought I'd get home and I didn't show up and I didn't call you. I'm sorry. That would be super frustrating.” Then she goes, “Ah, okay. He at least gets it. He recognizes how much time I put into it. He recognizes that I was planning for it.” Then I can say, “The reason that I went home late is that I was actually out shopping for those drapes that you wanted.” Then she can hopefully go, “Oh, okay. Well, dinner’s cold, but thank you for doing that.” We're both able to let it go.

[0:35:29.3] MB: Yeah. That's another great example. I want to circle back to this, because I think it's a really important thing that you mentioned earlier, this idea of as you called it in the pre-show, going clinical, or trying to almost be too much like a therapist when you're validating somebody, because I think that's something that I personally fall prey to is almost going too clinical with it and really seeming, “Oh, yeah. Tell me how you feel about that,” and it almost feels weird, you know what I mean? Tell me a little bit more about that and how we can have a really organic, natural approach to validating people.

[0:36:11.1] MS: Sure. Sure. Obviously, going back to the earlier definition of validation, if you will, that it identifies an emotion and offers justification. Sometimes for people to – this doesn't come naturally to. They look at that and they go, “Okay.” I need to say, “You know what? I can understand why you feel that way. It feels –” Depending on how you say, it's important in all this to be genuine and to be sincere. I want to point that out here that people have a very great sense of whether or not you're being genuine.

Obviously, you can't use this to manipulate people. You have to feel and appreciate what they're feeling. Also, I do want to point out there, Matt, like you said, that you don't always have to say it makes sense given what you're feeling that you are feeling this way. Sometimes a validating response can be as simple as just sighing. Just going, “Uh.” Because that still satisfies those two points. If they're depressed, if they're distraught, you don't have to say, “Oh, geez. I can tell that you're distraught, because of everything that you're dealing with.” That feels a little weird, right?

If you just sit there and go, “Oh, my gosh,” that still clearly identifies an emotion of despair and it justifies it, because you're suggesting that you feel the same way. Just by making that noise. Just by making a simple comment, one word can go, “Wow,” and just sitting there, that in it of itself is tremendously validating.

[0:37:38.0] MB: I want to reconcile that with something we talked about a minute ago and this idea of if we disagree with them, or perhaps don't agree with the emotion, don't think they – and this could be a – I'm curious for somebody listening, because I feel it's easy to think that's maybe you don't even think they should feel that way. How do you then have an authentic response of, “Oh, wow. That really sucks.” If you think, “It doesn't really suck,” right? Does that make sense?

[0:38:05.2] MS: Yeah, yeah. For me, at least as I think back on my experiences, typically what I try to do is empathize or appreciate how they're feeling. Almost remove – in the situation where I don't think they should feel that way, I tried to remove all of that message in my head of, “Come on, man. Suck it up.” It does take a little bit – there are going to be varying levels of authenticity and that's fine. Because like I said earlier, you won't always be able to fully empathize with every situation. As best as possible, still try to just appreciate and validate what they're feeling.

I think a great example is if you look at little children. If a little four-year-old is running and then he trips and scrapes up his knee and he's crying, some of us our reaction is like, “Come on, man. You're fine. Get up. Brush it off. Move on.” However, some of us will naturally go, “Oh, man. That hurts. Oh, sorry. That sucks.” The kid is like, “Yeah, it hurts.”

We are able to still to varying degrees, empathize with the person. Even if you disagree with how they're feeling, it's still completely authentic to just go, “Ah, that sucks.” Because basically, what it can mean is that sucks for you, right? If they say, “Oh, he tried to hurt me. He tried to do this, blah, blah, blah, blah, blah,” even if you don't think he did try to hurt her, she still feels like it, and so you can go, “Ah, geez.” That right there is just like, “Geez, you are clearly going through a difficult situation here.” That's all it has to mean. It doesn't have to mean, “Wow, that guy's a jerk.” Does that make sense? Does that answer your question?

[0:39:43.1] MB: Yeah, that’s a really –

[0:39:44.0] MS: It’s an important question.

[0:39:45.2] MB: Yeah, that's a really good way of explaining it and using parenting, or even just the example of a child that's upset. Because it's a really good way to contextualize, oh, I could completely see a three-year-old who's crying and say, “Oh, no. Are you upset? What happened? It looks they have a boo-boo, or whatever.” That's a really good way to translate that into dealing with adults.

Conversely, I'd love to explore a little bit how we can actually use this methodology in parenting as well, because I think that's another realm where this can be really powerful.

[0:40:20.8] MS: Sure. Full disclosure, I don't have children of my own, but I have worked with many who do and I've seen this in play countless times. It's actually really eye-opening, to see how well validation works in children for two main reasons. The first is a lot of people's emotional problems can actually be traced back to very invalidating parents, or very invalidating people in their life. Because we go back, Matt, to you keyed in on earlier, the times when we just invalidate our own emotions, usually that's because we were invalidated a lot as a child, right?

If we are now that little five-year-old boy or little child and we trip and scrape our knee and our mom or our dad says, “You're fine. Don't cry. Stop it.” Well, that's telling us oh, it's bad to feel pain. It's bad to cry. It's bad to be scared, so I'm just going to repress those. As a parent, it's critical to understand validation, because kids don't know how to handle these emotions. Emotions are unruly creatures, right? Even for us adults when we're scared of something – we all have different ways we respond, but very rarely is it calm, collected and cool, right? Where it's all these stories in our head and we don't know what to do.

Well, if it's scary to us as adults, imagine what a five-year-old is doing when suddenly he sees a dog right in front of his face barking at him. The kid has no tools, right? He has no idea. If all he hears is, “Don't be scared. Don't be scared,” then he starts to think, “Well, there's something wrong with me.” If I'm not supposed to be scared, then every time I feel scared, that's bad. Then unfortunately, children usually tick it's bad and they translate it into, “I'm bad. I'm not good enough. I must be the only one that gets scared when a dog is chasing me,” which obviously isn't the case.

Taking validation into parenting, just like you said Matt like, “Oh, man. Oh, that looks like it hurts.” Actually, I was reading a story the other day about a father who was learning this. His mom was going out for a girls’ night with her friends and their little five-year-old boy loved his mom, like most five-year-old boys do and he just started bawling when he saw his mom leave. His dad was trying to say, “Oh, it's fine. It's going to be okay. Don't worry about it.” Of course, that didn't do anything to help the little boy.

Then he shifted his approach to a more validating one and he realized, he missed his mom. He went over and he hugged his little boy and he said, “It's hard when mom goes, isn't it?” The kid through his tears goes, “Yeah.” He's like, “She's so good at reading stories and cuddling and all this stuff. I miss her too. I don't like it whenever she goes.” The little kid goes, “Yeah.” He stops crying. He says, “We can make dinner and she'll be back in an hour. Do you want to go help me and make dinner?” The kid goes, “Okay.” He's able to healing from the trauma of his mom leaving five minutes ago. It is very powerful, whether you're 85 or five. Just helping people manage their emotions and move on.

[0:43:27.1] MB: For somebody who's listening to this conversation, who wants to start implementing validation into their lives, what would be one piece of homework or an action step that you would give them as a starting point to begin to use these tools right away?

[0:43:43.3] MS: I never like feeling I'm promoting myself or my stuff on podcasts. The book obviously is my best attempt at distilling it all into an easy to read, easy to understand approach. It's less than a three-hour read. I also have a lot of free resources on my website that just give you the quick high-level. That website is MichaelSSorensen.com, where you can check out a lot of different thoughts on validation. If still through the interview you're thinking, “Well, I don't quite understand how to implement this, or where to start,” those are both great resources.

Like I said at the very beginning, I think at the end of the day if you're feel – if anything that we've talked about here thus far resonates with you as, “Oh, shoot. I've said that invalidating thing before,” or, “Oh, no. I do just jump into giving advice to people,” those are both very quick changes that you can make right away. That the next time someone comes to you, just resolve to say, “Okay, I am going – if I do nothing else, I'm just not going to give them advice without asking.” You can always say, “Oh, do you want my opinion, or I have some thoughts on that.” Just making those simple changes alone will make a huge difference, if you don't want to dive into the full four-step method.

[0:44:53.6] MB: That's a great action item and something that's really simple to conceptualize, but may be harder to implement in real life.

[0:44:59.1] MS: Yeah, absolutely. Michael, one more time for listeners who want to find you and all of your work online, what is the best place for them to do that?

[0:45:06.5] MS: My website, MichaelSSorensen.com. Obviously, you can find me on LinkedIn, or Instagram, Twitter, all those places. I would love to hear from listeners, if anybody has follow-up questions or thoughts or insights or success stories, please do reach out. It means a lot and it always helps me as I continue to teach it and spread the word.

[0:45:25.9] MB: Well Michael, thank you so much for coming on the show and sharing all this wisdom and the great strategy of validation.

[0:45:33.5] MS: You bet. Thanks for the opportunity, Matt. Appreciate it.

[0:45:36.0] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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October 10, 2019 /Lace Gilger
Influence & Communication
Oscar Trimboli-01.png

How To Listen: The Most Underrated Leadership Hack In the 21st Century with Oscar Trimboli

October 03, 2019 by Lace Gilger in Focus & Productivity, Influence & Communication

Are you feeling too distracted to pay attention? Does listening make your brain hurt? In a world full of noise and distraction - listening is the biggest leadership hack in today’s world. In this episode we crack the code on how to deeply listen, how to listen to what is unsaid, and the tons of specific hacks and tactics you can use to take your listening to the next level with our guest Oscar Trimboli.

Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. He is an author, Host of the Apple Award winning podcast--Deep Listening and a sought-after keynote speaker. He consults for organizations including Cisco, Google, HSBC, and many others. He is the author of the best selling works Breakthroughs: How to confront assumptions and Deep Listening: Impact Beyond Words.

  • If you can listen, you can change the world

  • The mission of creating 100 million listeners

  • If you can achieve your goal in your lifetime it’s not ambitious enough

  • We are struggling as individuals and the world is struggling - we are distracted, we can’t focus, we are overwhelmed

  • 86% of people struggle with distraction today

  • We spent the 20th century learning how to speak, the leadership hack for the 21st century is learning how to listen

  • The more senior you are, the more you lead, the more time you spend listening

  • Less than 2% of people have been trained how to listen

  • How do you teach your kids how to listen? How do you teach your employees how to listen?

  • We listen in 2 dimensions - we listen in black and white right now - but we can listen in more colors, and we can listen more deeply.

  • Listen to someone on TV who you fiercely disagree with.

  • What’s the difference between hearing vs listening?

  • What assumptions and prejudices do you hold?

  • How do you become aware of your listening blind spots?

  • Spend 30 minutes listening to someone who you fiercely disagree with, and you will start to really understand your listening blind spots.

  • We spend a huge chunk of our lives screaming to be noticed.

  • Hearing = here sounds. Listening = make sense of what you hear.

  • The difference between hearing and listening is the action you take.

  • Deep listening is helping the person who is speaking make sense of what they’re saying

  • “Active listening”

    • Focus on the speaker

    • Notice what they’re saying

    • Use nonverbal affirmatives

  • Three key lessons from neuroscience about listening

    • You speak at 125 words per minute

    • You can listen at 400 words per minute

    • You think at 900 words per minute

  • We can listen so much faster than we can speak, it creates a massive opportunity for us to get distracted

  • You must be an “empty vessel” to focus on someone else and actually listen to them

  • Does listening make your brain hurt?

  • 3 Quick tips to center yourself in a conversation

    • (1) switch your cell phone off (or put it on airplane mode). Cell phones are the #1 barrier to listening better.

    • (2) Drink water during a conversation. A hydrated brain is a listening brain.

    • (3) The deeper you breathe, the deeper you listen. The more oxygen you can get to your brain,

  • Before you even think about listening to the speaker, you have to be ready to listen.

  • The ability to being able to listen to what’s unsaid

  • When somebody says something, treat silence at the end of what they say like it’s a another word.

  • 3 Phrases to continue any conversation

    • What Else?

    • Tell me more?

    • How long have you been thinking about this?

  • In our rush to fill the silence, we miss out on quite a lot.

  • When you use phrases like “tell me more” you give someone the opportunity to align their thoughts more clearly, think through the idea, and figure out the most important themes and ideas to shine through in the conversation.

  • Using silence as a weapon

  • How many breakthroughs are you missing in your organization just because you’re not listening?

  • 5 Levels of Listening

    • (1) Listening to yourself and not paying attention to the speaker

    • (2) Listening to the content

      • Tip: Listen for energy, listen to where in their body they are speaking from. Listen to their body language.

      • Tip: Listening to state change. Then ask “what happened for you then?"

    • (3) Listening for the context

      • Understand what patterns they talk about. Past or future? Problems vs solutions? Individuals vs collective?

      • Ask: “I’m curious if you’ve noticed any patterns in what you’ve said so far?"

    • (4) Listening for what’s unsaid

      • Tip: Discover the other 800 word’s stuck in their head.

    • (5) Listening for the meaning

      • Trust your gut feel just a little bit more.

      • Ask: What movie is happening right now in this organization? What show are we in right now? What TV character are we? What book are we in?

  • “You’ve heard something in 25 minutes that we couldn’t hear in 3 months"

  • A powerful question that can solve insurmountable business problems: Who are you not listening to right now?

    • In business, it’s oftentimes the people closest to the customer who aren't being listened to.

  • Sometimes the people you really need to listen to aren’t in the room.

  • The only way to get someone to see the gap between where they are today and where they want to be tomorrow is by ASKING THEM A QUESTION, not by telling them.

  • The magic happens when you put your attention on other people instead of just putting it on yourself.

  • If the question if about YOU and YOUR understanding, it’s not as powerful as a question helping THEM improve THEIR understanding.

  • Homework: Listen to something you deeply disagree with for 30 minutes.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Oscar’s Website and Podcast

  • Oscar’s LinkedIn, Twitter, and Facebook

Media

  • Business Insider - “5 reasons people don’t listen to you, according to neuroscience” by Corrinne Armour

  • Medium - “Unlock your listening blind spots with this puzzle” by Oscar Trimboli

  • Oscar’s Author directory on CRN

  • [Podcast] Manage 2 Win - #31 - DEEP LISTENING WITH OSCAR TRIMBOLI

  • [Podcast] The Cleverness w/ Dr. Jason Fox: How to facilitate ‘depth’—a conversation with Oscar Trimboli

  • [Podcast] Play Your Position: Oscar Trimboli on the Numerous Rewards of Deep Listening

  • [Podcast] Consulting Success: The Secret Power Of Listening with Oscar Trimboli: Podcast #89

  • [Podcast] Salesforce -Quotable: Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli

  • [Podcast] Leadership Happy Hour: 121 - Deep Listening With Oscar Trimboli

  • [Podcast] Art of Charm: 5 Hacks to Improve Your Listening | Q&A w/ Oscar Trimboli (Episode 726)

Videos

  • Oscar’s YouTube Channel

  • Deep Listening - Impact beyond words

  • Cathy Jamieson - The results of business coaching with Oscar Trimboli

  • Janine Garner Unleashing Brilliance Podcast

  • The Art of Charm (show excerpt)- 3 Easy Tips on Listening Better

  • JBarrows Sales Training - Listening Skills - Oscar Trimboli - Make It Happen Mondays

  • Leaders of Transformation Podcast - LOT Podcast 225: Oscar Trimboli: Deep Listening - Impact Beyond Words

Books

  • Deep Listening: Impact Beyond Words  by Oscar Trimboli

  • Breakthroughs: How to confront assumptions by Oscar Trimboli

Misc

  • [Download] Oscar’s Five Myths of Listening

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

Are you feeling distracted to pay attention? Does listening make your brain hurt? In a world full of noise and distraction, listening is the biggest leadership hack in today’s world. In this episode, we crack the code on how to deeply listen, how to listen for what is unsaid and tons of specific hacks and tactics you can use to take your listening to the next level with our guest, Oscar Trimboli.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life. If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word “smarter”, that’s S-M-A-R-T-E-R to the number 44-222.

When you listen to our previous interview, you can uncover the neuroscience of how your brain get stuck and finally start using the strategies that really work to create more breakthroughs and results in your life with our previous guest, Dr. David Rock. If you’re feeling stuck and want to get a major breakthrough, listen to our previous episode.

Now, for our interview with Oscar.

[0:01:50.5] MB: Today, we have another great guest on the show, Oscar Trimboli. Oscar is on a quest to create a 100 million deep listeners in the world. He’s an author, host of the Apple award-winning podcast Deep Listening and a sought-after keynote speaker. He consults for organizations, including Cisco, Google, HSBC and many more. He's the author of the best-selling works Breakthroughs: How to Confront Assumptions and Deep Listening: Impact Beyond Words. Oscar, welcome to the Science of Success.

[0:02:21.5] OT: Thanks, Matt. I'm really looking forward to listening to your questions and curious about what I can learn from one of the creative capitals of the world in Nashville.

[0:02:30.3] MB: That's awesome. Well Oscar, it's so good to have you on the show. I'm a big fan of your work and really the message that you share. To begin the conversation, I'd like to start with a simple question, which is just how did you come to listening? Why listening? What made you want to write about that and start talking to people about the importance of it?

[0:02:51.6] OT: I think, listening found me rather than me finding listening, whether it was growing up in a school with 23 nationalities, people from post-war Europe, or people from post-war Asia or South America all learning English as their second language, whether it was rebuilding a graduate program at Microsoft that eventually got taken to 26 countries around the world and listening to the graduates who'd stayed with Microsoft, as well as the graduates who left.

Ultimately, when a vice president said to me – Tracy said, “Oscar, if you could code the way you listen, you could change the world.” Ignored that for about two years. Then somebody else said something really similar. They said to me, “If you could train 10 million listeners in the world, you could make a huge difference.”

I came back a month later and said, “Yeah, I could do that, Matt.” They said, “Great. Well, if you could do 10 million, why don't you do a 100 million?” I went, “Huh?! I just said 10 million. That's a huge number.” They said, “If you can achieve your goal in your lifetime, it's not ambitious enough. Add a zero. Go for a 100 million and see what's possible.” I was chatting to Kevin in Atlanta recently and he threw out a challenge to me to make it a billion. He said, “Come on. McDonald's has sold more burgers than you’re trying to get to listeners. Be a little bit more ambitious.”

[0:04:13.0] MB: I love that. What a great piece of wisdom. It has nothing to do with listening, but it's so insightful. If you can achieve your goal in your lifetime, it's not ambitious enough.

[0:04:21.7] OT: Yeah. Matt, who was the person who told me that, really challenged me to stop thinking about listening only as something that – was something that I could teach face-to-face. He forced me to get it into books and said build podcasts and their assessment tools and so many other ways you could get this out to the world.

Because right now, that world’s struggling. We're struggling individually with distraction, we're struggling with our cellphones, we're struggling to stay in the moment. In fact, it's happening for you right now while you're listening to this podcast. You may be commuting and distracted, or you may be exercising and distracted. Distraction for the people in our research database, 1,410 people, 86% of people are struggling with distraction, either externally, like a device, a phone, a laptop, an iPad, or internally with some of the own noise going on in your head. Your radio station may be playing at a completely different frequency to what the conversation is that's going on right now.

We've spent the 20th century, Matt, learning how to speak. I think the leadership hack for the 21st century is learning how to listen. The stats are really simple. You spend 55% of your day listening on average. The more senior you are, or the larger the organization you lead, the more of your day is spent listening. Senior execs are spending up to 83% percent of their day listening, yet only 2% of us have ever been trained on how to listen. I'm sure, Matt, you had a very much more sophisticated education than me. You probably had a listening teacher growing up, right?

[0:06:08.3] MB: I definitely did not have a listening teacher.

[0:06:10.7] OT: Most of us don't. Our biggest and most influential listening teacher are our parents. The closest they get to it is, “Matt, I wish you'd really listen to me right now. Why aren't you paying attention?” When I get asked offstage after I speak on the topic, the number one and two questions I get asked and they're pretty interchangeable, can you help me teach my manager how to listen? Or how do I teach my kids how to listen? At the end of the day, everything you do is role-modeling listening.

The reality is without a listening teacher, although we can see in color, we listen in black and white, we listen in two dimensions, we listen to what they say and we try and make sense of the sentences and the paragraphs and the stories. The reality is there's so much more to listening, if we could listen in five different colors. Not mountainous technical, but just move from listening in black and white to five colors, it would make a huge difference in the world.

I'll flip it the other way though, Matt. If you think about the teacher who made the biggest difference for you at school, generally people say it's the teacher that listen to them. Is that true for you?

[0:07:22.4] MB: That's a good question. I don't know if it's true for me or not. The thing that taught me how to listen is that I was a debater in high school and you have to be able to listen really intently to understand what the other side is saying and doing.

[0:07:36.4] OT: How did that make you a better debater by doing that?

[0:07:39.7] MB: We're flipping the script already. I like it. It made me a better debater, because – and this is something that as you're well aware and you’re evangelizing this idea around the world to be successful at anything. I apply this in business and life, across the board. You have to understand what someone else is doing, what they're saying, what they're feeling, what they're going through, to be able to respond, to be able to provide a solution.

That was true, whether it's a response in a debate, all the way up to whether you're dealing with a management crisis at a company. It's the same fundamental thing. You have to be able to understand what's really going on and what's really happening and confront reality as best as you can discern it. To be able to do that, you really have to listen very deeply.

[0:08:25.5] OT: The latest I work with Matt and you highlight this from the debate. One of the exercises I set them is for today, the next day and the next week, listen to somebody in the media you fiercely disagree with. In doing, so not a person who's right in front of you, like it was with your debate, but if you can tune your frequency to make sure that you listen to somebody in the media, whether that's on TV, or radio, or a podcast, whatever they have as an opinion, make sure it's the opposite to you.

Then you can start to understand the difference between hearing and listening, because if you listen to someone you fiercely disagree with, suddenly you'll become conscious not only of their assumptions, their judgments, their prejudice, anything you find that's different in your historical experience to them. You’ll also start to notice that as a mirror back to yourself and you wonder, “What prejudice am I holding? What assumptions am I holding?”

A really simple tip for everybody, if you want to become aware of your listening blind spots, those things you're not even conscious are true for you. Spend one day out of t6he next seven and spend 30 minutes listening to someone you fiercely disagree with through the media. 30 minutes is important, because for five minutes you can hold it, maybe even for 15 minutes you can hold it. Once you go past the 18-minute mark, you start to get frustrated and you start to get angry and you start to wanted to bake that person there. A really simple, practical tip for everybody; if you want to become conscious of your listening blind spots, listen to somebody you fiercely disagree with.

[0:10:08.5] MB: Yeah, that's a great tip and a great strategy. I want to come back to something you said a second ago that I think bears digging into more, which is this notion of the difference between hearing and listening. Tell me more about that.

[0:10:21.1] OT: We all hear, in fact the very first skill we learn inside our mother's womb at 20 weeks is to distinguish our mother's sound from any other sound, Matt. At 32, weeks you can distinguish Beethoven from Bon Jovi from Bieber. The minute we come into the world, we come into the world on very active birth. The moment you scream is when the clock starts. That's when on your birth certificate, the time of your birth is defined by the time you scream. We spend the rest of our life screaming to be noticed.

Yet, the very last thing that leaves us as skill when we pass away, when I interviewed a couple of palliative care nurses and doctors is hearing. Hearing is listening to sounds. In fact, while you sleep, you can hear. It's really important that you hear while you sleep. It's part of our survival instincts. Listening is the ability to make sense of what you hear. The difference between hearing and listening I always say is the action you take. Nothing is more frustrating when you have a conversation with somebody. You nod and you commit to do something and you don't do it. The next time they come back they go, “How did you go with that?” You’re, “Oh, I forgot.” They interpret that as, “Well, you heard what I said, but you really didn't listen.”

For most of us, listening is about making sense of what we hear. Deep listening on the other hand, is helping the person who's speaking to make sense of what they're saying, because too much of listening is fixated on ourselves and understanding what we need to do to make meaning of what they're saying. That's handy, but a really powerful listener helps the person speaking make sense of what they're saying, not just you make sense of what they're saying as well.

Most of us in the 80s and the 90s, they had this amazing movement called the Active Listening Movement, which is focus on the speaker, notice what they're saying, nod, use non-verbal affirmatives like, “Mm-hmm. Mm, or tell me more,” as an example. The reality is all that's helping you to do is helping you to listen is interesting. Helping them to listen to themselves is even more important.

Matt, there's three parts in neuroscience I'd love everybody to understand before they leave the podcast today. If you are only taking one note, this is the note I'd be taking; if I got run over by a truck and I hope that one thing I pass on to the world is these three numbers. I speak at a 125 words a minute. You listen at 400 words a minute and I think at 900 words a minute. We're going to deconstruct each of those numbers.

This is the maths and science of listening. It's the neuroscience of listening. If I speak at 125 words a minute and you can listen at 400, Matt, you're going to be distracted. You're going to fill in the gap. I'm going to sound boring and there's 300 words you're going to fill in your head, because you can. If you want to try this out, just turn the podcast up to 2 times speed and you'll still be able to make sense of what we say. Blind people can listen at up to 300 words a minute, because they've trained their mind to do that. For blind people, the speed at which they can listen increases their ability to literally see their environment around them.

If I can speak at only a 125 words a minute, a horserace caller, or an auctioneer can speak it up to 200 words a minute, you can still make sense of that, but we're all programmed to be distracted. Again, it's happening for you right now. I'm not speaking fast enough and you're filling in the gaps for those 300 words that I'm not speaking fast enough for you. It gets worse. If you're on your cellphone and you're sending a text message, or a WhatsApp message, or anything else on that phone, it's impossible for you to notice what I'm not saying. It's impossible for you to notice my body language.

Here's the frustrating thing for me as the speaker, I've got 900 words stuck in my head and I can only get a 125 words out at any one time then. The maths is really simple. The likelihood, that first thing out of my mouth is what I'm thinking, there's a 1 in 9 chance, or 11% that what I say is what I'm thinking. I'm at the stage in my life that I'm spending more time with a doctor than I'd like. If they said to me I've got an 11% chance of surviving surgery, I'd be asking for a second opinion. The reality is in a conversation, we should be asking for a second opinion as well, Matt.

[0:15:01.5] MB: I want to explore a couple of the things you said. Those are some really interesting stats. Coming back to something you talked about a second ago, tell me about this idea of how do we help somebody listen to themselves? I might be phrasing that incorrectly, but how do we focus on the other person and the idea of deep listening, how do we help them make sense of what they're saying, as opposed to just actively listening to them?

[0:15:25.5] OT: Yeah. The very first place to start is to remember if there are five levels of listening, level one is not paying attention to the speaker. Level one is listening to yourself. You can't be conscious enough to focus on them.

They're listening if you've got the last conversation that you just had in your head, or the next conversation, or the fact you've got to go to the gym later on this evening, or the fact you've got to sort out something on the weekend, or you've got a dinner party, or you've got a birthday party and you've got all this noise going on in your head before you even get to the conversation. It's impossible for you to help them listen, until you listen to yourself. You need to be an empty vessel in the conversation, so you can focus on them.

A lot of us come into the conversation as if we jump into the passenger seat of a car and forget to put our own seat belts on. We're driving away in the conversation and all of a sudden, if they slam the brakes on, you're going to go through the front window, because you're not in the same swim lane as they are. You're not in the same conversation. Three really quick tips, Matt, to get you centered, ready for that conversation to help them listen to themselves.

Tip number one, switch your cellphone off. Oh, wow. That's crazy talk. I know. If you're addicted to your phone, which about 86% of us are, just switch it to flight mode then. In flight mode, you can take some notes, but you're not getting notifications coming in. In the data that we've done, 1,410 people, the biggest struggle people have with listening is the distraction of the cellphone. That by far makes up the biggest distraction.

If you want to improve how you've listened and you've got the cellphone switch to flight mode or off, here's two other tips; tip number two, drink water during the conversation. Just a glass of water for every 30 minutes in a dialogue. A hydrated brain is a listening brain. The brain represents 6% of the body mass, but it consumes up to 25% percent of the blood sugars of the body. It's a really hungry part of the brain.

The reality is a hydrated brain can get more blood sugars there faster. Brain that isn't taught how to listen struggles with how to listen. We do a lot of work in the prefrontal cortex when it comes to listening. This is the most modern part of the brain. When it's untrained, it feels hard. A lot of people say to me, listening makes my brain hurt. I always say you're doing it wrong. If that's how you're doing it and we'll explain what that means shortly.

Tip number three is simply this; the deeper you breathe, the deeper you listen. If you can notice your breathing and deepen your breathing, the more oxygen you can get to the brain, the more likely it is that your brain will perform well on the task of listening. Three things before we even start fixating on the speaker is to get ourselves into a state that we're available to hear what they're saying and more importantly, to hear what they're not saying. That's where we're going to go to next. I'm sure that's prompted a few questions for you, Matt.

[0:18:37.8] MB: Many different things that I want to explore, and so many important themes and ideas. I think the place I want to come back to, those are great tips – I really love. I want to reiterate, or emphasize the point you made about putting your cellphone in airplane mode and even the idea of actually telling somebody in a conversation, “Hey, I'm going to put my phone in airplane mode, so I can really focus on you and this conversation,” is a really powerful gesture.

[0:19:03.5] OT: It reminds me of a have a great story I have to share with you. About 11 years ago, Peter was flying from Seattle Microsoft head office. He ran about a 100 million dollar business for Microsoft. It was not insignificant. You figured this guy's pretty busy. I was hosting 20 CEOs in Australia in a roundtable, where he would be at the head of the table. We were in a fancy-pants hotel that had this big boardroom table and he literally just flown in from Seattle that morning. He's straight into the meeting. It was 9:00 a.m. and he was at the head of the table.

What Peter did next really changed the way I thought about listening. He sat down. I introduced him. Then Peter said, “I'm really sorry. Please forgive me. The most important thing I can give you right now is my attention.” With that, he stood up. He took his cellphone out of his jacket pocket, switched it off and put it in his bag. Now what was interesting was what happened next with the other 20 CEOs sitting around the table. What do you think happened then, Matt?

[0:20:12.2] MB: I don't know. They all put their phones away?

[0:20:13.9] OT: Yeah. 14 of them put their cellphones into their bags. Now what that did for the other six was interesting. I don't know if it shamed them into doing something, but I'm guessing the rest switched them into flight mode.

For a lot of us, we can bring about change just by role-modeling that change. In most meetings, when I do that, the person I'm working with will reciprocate. If we want to bring about change, it's not about asking everybody else to make that change. If you can simply role-model, make an example that you're going to switch your phone into airplane mode, you'll be surprised what happens to the other person, but more important what happens next on the quality of the conversation.

[0:20:58.4] MB: I love that point too about saying the most important thing I can give you is my attention. I might be paraphrasing a little bit, but that was such a powerful example, such a great gesture. It's something that's so simple to do and yet, it's hard and it's not necessarily easy.

[0:21:17.8] OT: What happened at the end of the meeting was fascinating. These execs, they got these amazingly tight schedules. They're in the country for two to three days and they have all these very highly leveraged meetings where he was just going to other locations to do very similar kinds of meetings. I do briefed the group for the next half an hour.

What was fascinating was they said they were expecting the group to talk about the future of technology, or something else to do with technology, or technically orientated conversations. That's what they were expecting from Peter in that dialogue. What they said was – Peter was just asking each of them what they were struggling with personally. He created a pretty safe environment. That group, I know stayed connected well after this event with some of the challenges they were talking about themselves personally. The value that Peter created wasn't just the value around what he talked about technically for a very brief period of time, but he helped everyone listen to each other. That again is a really powerful thing we can do.

A lot of the times if there's three, four, five, six people in the room, we generally hear from the loudest. We don't take the time to make sure that everybody is being heard. That's really critical. Again, the difference between a recreational listener and a deep listener, a powerful listener and impactful listener is their ability to listen to what's unsaid bad.

Back to the point about helping somebody make sense of what they're saying themselves, the most potent thing we can do as a listener is to help them make sense of those 800 words stuck in their head. Back to the maths again, I speak at a 125 words a minute. I can think at 900. That's an average. Some people can think at 600 words a minute. Some people can speak way up, I think way up to 1,600 words a minute.

On average, we speak at about – I think at about 900 words a minute. If I say the first thing that comes out of my mouth, unless I'm a great actor who's rehearsed my lines well, the likelihood what I say is what I mean, is 11%. You get probably better odds going to Las Vegas and playing the slot machines, or going on the roulette wheel. The odds are going to be much better for you there.

Here's a couple of simple, practical tips; when somebody says something, treat silence at the end of what they say like it's a word. Listen to the beginning of the word, the middle of the word and the end of the word. Treat silence like it's another word. In doing so, what you'll notice is they'll either unpack another 125 words in their head. Well, they’ll pause. Might bow their head down a little bit. If you can remember these simple phrases, what else? Tell me more. How long have you been thinking about this? What else? Tell me more. What else have you been thinking about this?

All of a sudden, just magic happens. You'll be nodding as I say this. What they’ll do is they'll draw their breath and they'll use phrases like this, “Hmm. Well, actually. What's really important on this topic is.” Or they'll say, “Hmm. Now that I think about it, what I haven't told you is.” Or they’ll say, “Hmm. What I've said is interesting, but let's focus on this.” It doesn't matter how it comes out, Matt. What they're doing is exploring what stuck in their brain.

You see, our mind is like a washing machine. While we're on wash cycle, it's sudsy, it's dirty, it's moving around and it's not making much progress. When we speak, it's like the rinse cycle of a washing machine. It's clean water it's coming into our brain. As we speak and express this idea, what's happening to the neural pathways and the synaptic connections is that creating an electronic circuit for the idea to be expressed.

Then the idea takes a concrete form, where we can look at it together, we can analyze it together and more importantly, the speaker can see it and notice it. For most of us, if we just practice saying, “Tell me more,” you'll be shocked what you hear. More importantly, they'll start to understand what they mean, not just what they said the first time. Have you ever been in a situation like that, Matt?

[0:26:04.4] MB: Yeah, absolutely. Those are great strategies. I love all three of those techniques, or phrases that you can use to really dig in and explore any conversation. Even the fourth thing, which is the silence, silence is such a powerful strategy, such a powerful tool. In some cases, can even be a weapon in some conversations.

[0:26:25.0] OT: In the West, we have a poor relationship with silence. We call it the pregnant pause. We call it the awkward silence. Yet in China, Korea, Japan, many of the ancient traditions like the Inuit of North America, the Aborigines of Australia, the Maori and the Polynesian cultures, a lot of the ancient jungle cultures of Africa and South America, silence is a sign of wisdom. It's a sign of seniority. It's something they're extraordinarily comfortable with. Then in our rush in the West to fill silence, we actually miss out on quite a lot.

[0:27:04.9] MB: Tell me more.

[0:27:06.3] OT: I like how you’re role modeling that, Matt. It shows you're listening. What that made me feel when you say tell me more is like, “Wow, Matt's taking the time not only to hear what I said, but to listen to it and use the phrase.” In a lot of Aboriginal cultures for example, and the great storytelling cultures of the planet, silence makes it an important part of the story to allow the person who's listening to the story to catch up in their mind, the gap between their imagination and what the speakers are actually saying.

It also helps them to overlay their own experience and meaning behind it. For most of us, if we've heard powerful public speakers, what we may have noticed in stage shows, or musicals, great oration, you can think about Martin Luther's speech I have a dream. There are many pauses that he use in that speech to allow the 200,000 people at the Washington Monument to catch up with what he was saying that was really important.

In using that simple phrase, ‘tell me more’, we create much more nuance in the dialogue. We create much more awareness in the dialogue, not just for me as a speaker, but also for you, Matt, in asking that question tell me more, now you've understood a bit more about the storytelling cultures. For those in the audience listening, I have a different perspective.

[0:28:42.7] MB: Hey, I'm here real quick with confidence expert, Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how can people say no more often and stop people-pleasing?

[0:28:56.2] AG: This is not only important to figure out how to do, but to start practicing immediately. Because most people don't realize, their anxiety, their stress, their overwhelm is often a result of not saying no. Here are some quick tips on how to start doing that; first of all, imagine right now in your life where would you benefit from saying no, where do you feel overloaded, pressured, overwhelmed, even if intellectually you're telling yourself you should, tune into your heart, tune into your body, where do you feel, “I don't want to.” Start paying attention to that. Start honoring that.

The next tip is to imagine saying no and then notice how you feel, because you're probably going to feel all kinds of good stuff, right? Guilt, fear, what are they going to think? I don't want to let this person down. What you want to do is before you go say no to them, you want to work through that. You want to address that. You want to get out on paper, “Can I say this? Why can't I say this? What's stopping me from doing this?” Do a little prep work so you can really just practice it.

Then the third and most important step, of course it's going to be to go say no. start saying no liberally. Start saying no regularly. In fact, after listening to this, find an opportunity today to say no, because the more you do it like anything else, like any sub-skill of confidence, the more you do it, the easier it will become and the freer you'll become in your life.

[0:30:12.6] MB: Do you want the confidence to say no and boldly ask for what you deserve? Sign up for Dr. Aziz's confidence university by visiting successpodcast.com/confidence. That's successpodcast.com/confidence and start saying no today.

[0:30:31.4] MB: I think it's fascinating that tell me more, what else, etc., these phrases create the opportunity to simultaneously bridge that gap, the numbers gap to be a deeper listener and to get a more rich nuanced and detailed understanding of whatever you happen to be discussing.

[0:30:51.5] OT: A lot of what we've discussed so far, we think about in one-on-one settings. I want to take you to a room in a workshop that I was doing in 2015. It was March. It was one of those narrow, dusty boardrooms with poor light. We'd been working since 8:30 in the morning in a workshop with a group of leaders in an organization that had been growing at about 30% since they started five years earlier.

In that room and was 11 people and we were just before the lunch break. It was about quarter to 12. Everyone was hungry. The CEO was giving me the eyes to say, “Hurry up. Let's get to lunch.” We just had one simple exercise. The exercise was this; if you were to describe our organization as an animal, what animal would you describe it as? As we went around the room, the loudest spoke first. They anchored the conversation. People tend to follow what the first off people would say.

Some people said an eagle. Some people said an osprey. Some people said, think of any bird, or prey that moves really fast, flies and adapts to its conditions and kills things. That's what everybody was saying. Yet, Elaine who was the last person in the room, the card-carrying member of the introvert community, she hadn't finished. The CEO was looking at me as if like, “Can we just get to lunch? We don't have to wait for her.” I turned to her. I didn't say anything. I just turned my body to face her. I reached out my hand as if to make an invitation and she looked at me and said, “I thought we were a snake.” The tension in the room rose dramatically. When you think of a snake, Matt, what goes through your head if you were to describe the characteristics of a snake?

[0:32:48.1] MB: Quiet. Slithering is what comes to mind.

[0:32:52.9] OT: Anything else?

[0:32:53.6] MB: Sneaky.

[0:32:55.2] OT: If you were to generically say snake is good or bad, it's probably not good.

[0:33:00.3] MB: Yeah, negative.

[0:33:02.9] OT: Yeah. Again, I'm looking around the room to seeing the reaction of everybody and the CEO by now is giving me these laser-like, comic-strip laser eyes straight into mine, as if to burn my skull like, “Can we get to lunch? We don't need to listen about a snake.” I extended my arm in invitation just a little bit further. I've done all of this without saying a single word to Elaine. She said, “I thought it was obvious that we've forgotten to shed our skin for our clients. We haven't adapted to the seasons.”

The backstory is the business was growing at 30% per annum, but it had now plateaued. Competitors were doing a much better job of them. She said, “Every season, we would adapt like a snake would and shed its skin. As the seasons change, we would change too. We've forgotten how to change.” The room completely moved to a different space. Rather than going to launch, the CEO asked more question. He skillfully didn't fight and judge the idea.

What happened as a result then, the organization started making product names based on snakes. They started thinking about that shedding skin moment. Are we getting close enough to our clients, which was another thing Elaine said; a snake can get up so close to you, you can't even notice, but we've forgotten how to do that. Whereas a bird has to swoop in and sweep out and can be quite quick and move out very quickly as well.

The point is really simple, how many Elaine's are you not listening to in meetings that can completely change the trajectory of the thinking of the organization? You see, introverts think deeper and longer. It doesn't make their opinion any less valid, but because we don't take the time to listen at level four, which is listening for the unsaid, we'll miss those opinions consistently.

When you're in group meetings, if you're leading the meeting and even if you're not, draw out the opinions of those who haven't been heard and it will completely transform not only the direction of the meeting, but also the impact of the meeting too.

[0:35:20.3] MB: Incredible story and so interesting. I love how you even teed it up and said, “What do you think about snakes?” Then you come to this realization of the powerful implications of that. Really, really interesting. You touched a second ago on level four of listening and earlier, we started sharing the five levels. I'd love to come back and really share all five of those and unpack them a little bit.

[0:35:44.8] OT: Yeah, let's do the quick movie trailer for the five levels of listening. Level one, listening to yourself; level two, listening to the content; level three, listening for the context; level four, listening for what's unsaid and then level five, listening for the meaning. For each of those levels, I'll just provide one quick explanation and a tip, Matt, if that makes sense.

At level two, listening for the content, this is where most of us if we've had any training in how to listen, or our focus on how to listen means we listen for the content of the speaker, we listen for their words, we may listen for their body language. The ninja tip at listening for content is listen for energy. Notice how far back their shoulders are. If you can listen to where they're speaking from, that's even more powerful. See if you can notice the change in my voice as I have moved down further into my throat. I'm a little bit more constricted down here and that probably tells you I'm not comfortable articulating the idea, as opposed to doing it from here, which is down in my deep diaphragm and I'm feeling very comfortable with it.

If your head is in your cellphone and you're not paying attention, you're not going to notice that vocal fry. That happens occasionally, because sometimes it only happens in a microsecond. For some people, the simple act of taking their shoulders back a little bit further and filling their lungs with air, gives you a great signal to say something's changed for them.

Listening to what they say, even watching body language as an example, are their arms crossed, or are they squinting when they talk? All these non-verbal signals are taught to us in body language. Ultimately, the third thing you want to notice it's listening for state change. In doing that, you can simply ask them what happened for you then? They'll go, wow, they noticed that I brought my shoulders back or leaned in.

All of a sudden, that's the same code word to help them explain and get connected, not just to what they're thinking, Matt, but also to what they're feeling. Your gut has more nerve endings than the brain. If we can help people get more connected with the gut feel, that's an awesome way to listen.

Level three, listening for the context, we want to understand what patterns they talk about. Do they talk always about the past or the future? Do they talk about problems or solutions? Do they talk about themselves as individuals, or do they talk about collectives, teams for example, organizations, or families? Or do they talk about very internal things, either internal to them, or internal to the organization, or are they externally orientated?

If you can notice patterns in the way people dialogue, you can simply say to them, “I'm curious if you've noticed any patterns in what you've said so far.” Again, that's another way for them to start to think about what they haven't said. In most cases, whatever pattern you're thinking about, they won't notice. If you say to them, “I’m curious if you've noticed any patterns in what you've said so far,” whatever pattern they come up with is probably not the pattern you're thinking about.

Level four we've spent a bit of time here, but this is the ninja move of listening; listening for what’s unsaid. It sounds completely counterintuitive, but we want to unpick the other 800 words that are stuck inside people's head. Listening to the unsaid expands the conversation, helps them make sense of what they mean, but this is where you can have an impact beyond words and you can amplify the impact, not just of you in that conversation, them in that conversation, but you can have probably multi-generational impacts on some of the conversations you have, because you're expanding the thinking.

Level five is listening for meaning. Listening and meaning can be something as simple as this; I was doing a workshop with a sterile manufacturing company a couple of years ago. 86 people managers in a room, Matt, and you could cut the tension with a knife in there. I was there to talk about listening, but I could sense by about the 20-minute mark, the room wasn't there to listen about listening. They had many other things on their mind. For a lot of us, we just need to trust our gut feel a little bit more.

I turned to my host who was the CEO and said to him, “If it's okay with you, you I'm just going to change what I'm going to do for the next five minutes. Are you okay with that?” He looked at me, again as if to say, “Are you crazy, man?” I said, “Well, do you trust me?” He goes, “Do I have a choice?” I said, “Yeah, you do. You're my host. I'm in your hands. It's your audience.” He says, “I trust you. Go for it.” I turn to the room and I said, “Look, just for the next 2 minutes, can you just turn to the person next to you. Tell me what movie is happening right now in this organization, on this site with 500 other employees working out there.” The room instantly changed energy, Matt.

It was this buzz in the room. There was lots of laughter and everybody was having a joke. It was really hard to pull the group back, to be honest. I probably lost complete control of the room at that point in time. Then and I thought it was 2 minutes, but it was probably closer to 7. We wound the group back and said, “Hey, we'd love to know some of the movies.” As the hands went up, the movie was Die Hard with a vengeance, the movie Titanic, the movie was Tara Inferno.

You named a disaster movie and they were sighing at that. Now the funny thing is none of them would ever have turned to the CEO in the room and said, “Coming to work every day feels like I'm working in a disaster movie.” That simple question what movie are we in, or what book are we in, or what stage show are we in, what TV character might we be? These simple ways to detach yourself from the content, all of a sudden changed the mood of the meeting. It changed the mood of my host.

He stood up on stage. He took the microphone off me and gestured for me to sit in his seat in the front row. At that point I just went, “Oh, well. I guess I'm not getting paid for this gig.” What he did next was amazing. He turned to the room. He apologized. He said, “I'm really sorry. I don't expect anybody to come to work in a disaster. I've tried to solve this problem with you for three months and I can't fix it. Can you help me?” In that moment, he gave me the mic back and said, “Oscar, you've heard something in 25 minutes that we haven't heard in three months. Can you use the remaining time to help us move forward?” All I did next, Matt, was say, “Who aren't we listening to to solve this problem?” They all agreed they hadn't talked to the frontline production workers.

Now the backstory, for three months they've been struggling with an impurity in this very sterile manufacturing process. Every time they thought they'd solved it, the impurity came back. Now the implication of that is up to 10 million dollars’ worth of stock is stuck in quality assurance, because they won't let that go out to patients. In three days, talking to frontline production workers, they solved that problem. More importantly, they solved it permanently.

Sometimes the most important people to listen to aren’t even in the room. Yet for all their sophisticated six sigma and five-wise methodologies and powerful masters and PhDs and chemical engineering, it was the frontline workers, the people who packed boxes on the assembly line, who pointed out what was wrong in the piping in the system that helped everybody listen. If we didn't listen for the disaster movie, we wouldn't have had the permission to go there. That's where you can have an impact beyond words if you really listen deeply.

[0:43:50.6] MB: Another incredible story. Two of the questions that you brought to that are so fascinating. One, I love the question about what movie, or what book, or what TV show is happening right now in this organization. Such a great question. The other one, which you just touched on a second ago is this question of who are we not listening to right now? Both of those are tremendously powerful.

[0:44:13.5] OT: Unfortunately for a lot of organizations, the answer is the people closest to the customer. The people closest, if you're in a non-for-profit, those that we serve. If you don't listen to those frontline workers, you will be hearing from your regulators. You will be hearing from the media, because you missed the point of why the organization, or leaders exist. Because whether it's the global financial crisis, or the deep water horizons, BP oil spill off the coast of Louisiana, in all cases, the frontline workers weren’t being listened to, “They were telling us it's a problem. They were saying there were issues, there were complaints coming into the system, but people were choosing not to listen.”

For all of us in that moment, if we come back to this week for 30 minutes, just listen to someone you violently disagree with to help you tune your listening muscles in, to remove judgment and bias from the way you approach your listening. You'll make some huge steps to becoming a deep, powerful listener. Most practically, Matt, please switch that phone into flight mode for every conversation that matters and people say to me, “Yes, Oscar. What are the conversations that don't matter?” I always say, if you're having a conversation with a human, they all matter. You'll be surprised what you'll learn no matter who you speak to. Switch those cellphones to flight mode, you'll be shocked what you learn when you’re listening fully. You're listening in technicolor, rather than in black and white.

[0:45:53.5] MB: Two great recommendations. We usually ask our guests for one action tip, or practical piece of advice or homework for the listeners to execute, take home from the episode, I think both of those are great pieces for that. I have one other question, which I'm curious. One of the key components and this is something that I've unpacked a little bit just from some of the stories you've told is that you seem to be a master at asking great questions. How did you develop that skill set?

[0:46:21.3] OT: I think it was from watching other great masters asking questions. I think it's when you see the impact a question has on others and particularly for me in my case, so that question that we talked about right at the beginning when mind Matt, asked me the question, do you think you can achieve that goal in your lifetime? I said no. It was a great question. It’s simple. If you can achieve it in your lifetime, it's not ambitious enough.

Now it didn't matter what I said. The point he was trying to make was are you being ambitious enough in what you're trying to achieve? Now he could have said to me, “You're not being ambitious enough.” Yet the distinction that he made was really potent to me. If I can own my own change through my own awareness of the gap between where I am today and where I need to be in the future, I'm more likely to do it than if somebody tells me to do it. The only way you can get someone to notice the gap between where they are today and where they want to be tomorrow is not by telling them, it's by asking them a question.

Matt, if you were in my studio right now, on my right is a 4-foot poster of Yoda. On my left is a 2-foot stuffed Yoda and all across my shelves are various Yodas. Yoda asks lots of questions too. People have told me that my questions are Yoda-like. Ultimately, if you ask questions it means your attention is on them and not on you. Wow, it couldn't well be a different place if we all started to put our attention on the other, rather than just ourselves.

I think for me, I always talk great questions by other people. The thing I always do is ask myself this, it's what I'm about to say next? Is a question for me and my understanding. It's the wrong question. It needs to be about them and their understanding. That's a tough muscle to develop. It's really hard to keep your orientation and your attention on them, rather than, “Ah, it doesn't make any sense to me.” I work with actuaries inside insurance companies who calculate all kinds of things, the likelihood that your car’s going to be in an accident. If you contract some disease, how long you might live?

I have this thing called discalculus, which is my ability to transpose numbers. It’s not a good skill to have. It basically means that if you were to read out a telephone number to me, there's 25% chance I'd get it wrong. I'm not really good at maths, Matt. Yet, I consult to a lot of actuaries and insurance companies who have an amazing relationship with maths. Despite that, they will find me really helpful, because I never ask questions where I'm trying to understand the formula. I'm trying to help them understand their thinking and their formula as well.

I don't think, I wish I had a more elegant answer for you, Matt, about how do I learn to ask questions. I think for me, I've learned a lot by watching skillful questioners. The other thing I've always done consistently is ask myself that question, is this question for me or is it for them? I think, the more powerful questions will always be orientated around helping them.

[0:49:58.3] MB: The magic happens when you put your attention on other people, instead of just putting it on yourself. Such great wisdom, Oscar. Where can listeners find you, your work and everything we've talked about today online?

[0:50:12.2] OT: Really, simply if you just go to listeningmyths.com, there you'll be able to download those five practical tips that we talked about to keep you on track; switching off the cellphone, glass of water. There's a couple of other tips in there that just going to keep you on track for a little bit longer. Listeningmyths.com, that's the entry point to everything, Matt.

[0:50:39.6] MB: Well Oscar, thank you so much for coming on the show, for sharing all these wisdom, incredible and insightful stories and such a great conversation. Thank you so much for being a guest on the show.

[0:50:51.1] OT: Thanks for listening.

[0:50:52.7] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Remember, the greatest compliment you can give us is a referral to a friend either live or online. If you enjoyed this episode, please leave us an awesome review and subscribe on iTunes because that helps boost the algorithm, that helps us move up the iTunes rankings and helps more people discover the Science of Success.

Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

October 03, 2019 /Lace Gilger
Focus & Productivity, Influence & Communication
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Neuroscience Hacks You Can Use To Change Behavior, Take Action & Finally Break Through What’s Holding You Back with Dr. David Rock

September 26, 2019 by Lace Gilger in Focus & Productivity, Influence & Communication

In this interview we discuss how to finally break through what’s holding you back, take action, and create lasting habit and behavior change. Less than 30% of people succeed in changing their behavior without using the tools and strategies we share in this interview. Uncover the neuroscience of how your brain gets stuck and finally start using strategies that really work to create more breakthroughs and results in your life with Dr. David Rock.

Dr. David Rock coined the term 'NeuroLeadership' and is the director of the NeuroLeadership Institute. He co-edits the NeuroLeadership Journal and heads up an annual global summit. He is the author of the best-selling 'Your Brain at Work', 'Quiet Leadership', and the textbook 'Coaching with the Brain in Mind'. He has been featured in the Harvard Business Review, Fortune Magazine, PsychologyToday and many more publications.

  • The brain gets stuck very easily. What happens when we get stuck?

  • Its really hard for our brains to break out of their preexisting molds and patterns of thinking

  • Even breaking out of the smallest mental “schemas” can be very difficult

  • The mind blowing interpretations of the phrase “Time Flies Like An Arrow"

  • We do this with EVERYTHING in our lives.

    • What work we should do

    • How to deal with customers

    • How to be successful

  • It’s REALLY HARD to break through these mental schemas without a lot of hard mental effort

  • The mechanics of how we get trapped in mental schemas - your subconscious does most of the processing and heavy lifting

  • Changing your thinking patterns is as hard as changing traffic flow on the freeway

  • You have more breakthrough moments when your brain is under one of these conditions:

    • Being idle, relaxing down time

    • Being internally focused (not listening or seeing)

    • Slightly positive (vs slightly anxious)

    • Deanimating current mental networks

  • The unconscious brain is trillions of times more powerful than the conscious brain

  • Mental schemas (aka chunks) are very useful for analyzing the world - but they lock you into certain patterns of thought

  • “Language gives you the ability to alter your experience."

  • The more language you have for your own brain the more you can notice what is going on. Language connects the prefrontal cortex to the rest of the brain.

  • When you have more language - whether food, music, the brain, anything - you have a much richer experience, you notice the small subtle details. It’s the same with your brain. You have more “frames” to view the problem or situation.

  • How do you generate more creative insights?

    • Don’t check your phone or emails first thing in the morning.

    • Keep your brain quiet

    • Do creative work first in the morning, then urgent and important work second, and emails and everything else third.

    • Don’t schedule meetings until after 11 or 12pm, let people be productive in the morning

    • Pay attention to and value the quiet signals in your brain

  • “10% of people do their best thinking at work, 90% of people do their best thinking when they aren’t at work"

  • Sleep with your phone in a different room.

  • If you can even get one day a week of spending your mornings doing contemplative routine, your creative output will explode.

  • Monday morning is the best time for quiet reflection, because you have the least noise from the week.

  • After exercise or a nap, or after something fun and restful - when you have energy, when you have the urge to write or create - pay attention to those phenomena and try to tap into them when you get a chance.

  • How do you do a better job paying attention to your mental state and your thoughts?

  • There is ENORMOUS value in learning socially and learning with other people. “Hundreds of percentage” bump in the likelihood of real change.

  • The number one reason that people change is because other people change. This comes from hard scientific data, it’s not theoretical.

  • Letting people know that other people are doing something is much more valuable than logic, positive motivations, and negative motivations.

  • When other people who are like you do something, that becomes a really big driver of change in your behavior. This is because the brain is wired to think socially before anything else.

  • The default mode network is pretty much always on - and it focuses socially and thinks about how you fit in socially.

  • Social factors are a huge motivation driver - social rewards and social threats are huge drivers of human behavior. The strongest carrots and sticks are SOCIAL.

  • Status - people want to look good, people don’t want to look bad.

  • The “SCARF” Model for understanding human behavior, threat response, and how people behave.

    • Status

    • Certainty

    • Autonomy

    • Relatedness

    • Fairness

  • The brain classifies everything into either danger or opportunity, but it’s a continuum but not binary.

  • Managing your “threat state” is one of the most important things you can do.

  • Threat is inversely proportional to cognition. The more intense your threat response, the fewer cognitive resources you have for good, clear thinking.

  • “Help people think better, don’t tell them what to do"

  • Coaching is helping people have their own insights. Conversations where you help anyone have an insight is far more likely to create change.

  • The fastest way to get anyone to have a breakthrough insight

    • Quiet their mind

    • Get them more approach/positivity/possibility focused

    • Lift their thinking to more abstract (get out of the concrete)

    • Ask people questions that make them reflect and quietly evaluate and look into their thinking

    • Good question: “What’s your goal?” Start at the high level.

    • Don’t dig into the problem or the details

    • Get people to “think about their thinking"

    • Asking questions that get people to be REFLECTIVE

    • You are helping someone else build a mental map of what they want and what they are doing so that they can take action on it.

  • Advice is almost always MUCH more about the giver than about what you actually need.

  • How do you actually turn your insights into action?

  • Harness the positive social pressures of learning with other people. The social pressure of learning something together, in little bites, at a time. It helps constantly remind you of the importance of those learning and insights.

  • What big changes have happened in the psychology and science of insights, motivation, and behavior change in the last 10 years?

  • The epidemic of overwhelm has taken on an exponentially new dimension.

  • How do we create organizational change at any scale?

    • Make things a priority

    • Build real habits

    • Install systems that support those habits

  • Most organizations are pretty good at making priorities, OK on systems, and terrible at the habits.

  • 30% of change initiatives succeed, because they ignore habits and human psychology

  • HOMEWORK: Start building language, one habit at a time, find something you’re curious about or want to work on around improving your brain, and learn socially with others.

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • David’s Website

  • NeuroLeadership Website and Wiki Page

  • David’s LinkedIn and Twitter

Media

  • Harvard Business Review - “4 Steps to Having More “Aha” Moments” by David Rock and Josh Davis

  • Harvard Business Review - “Where to Look for Insight“

  • Article Directory on Fortune, HuffPost, Quartz, HBR, Business Insider, Psychology Today, and Strategy+Business

  • CEOThinkTank - “4 CRITICAL FACTORS TO BE A BETTER LEADER (TED TALK #7)” by Cheryl Beth Kuchler

  • Workhuman - “Understanding Leadership through Biology: Interview with Dr. David Rock” by Emily Payne

    • Workhuman - “Dr. David Rock: Time to Get Feedback Right” By Aaron Kinne

  • Mindtools - David Rock's SCARF Model: Using Neuroscience to Work Effectively With Others

  • The Healthy Mind Platter - Dr. Dan Siegel in Collaboration with Dr. David Rock

  • [Podcast] Creating Wealth w/ Jason Hartman: CW 250: Your Brain At Work with Dr. David Rock Author and Co-Founder of the Neuro Leadership Institute

  • [Podcast] The EVRYMAN Podcast: Episode 031: Neurobiology of Emotion with Dr. David Rock

  • [Podcast] Love your Work: Creative Optimization Through Neuroscience: Dr. David Rock – Love Your Work, Episode 165

Videos

  • Human Capital Institute: David’s Conference Keynotes

  • David’s YouTube Channel

    • David Rock on the SCARF Model

    • David Rock on his book Quiet Leadership

  • GoogleTechTalks - Your Brain at Work

  • Resultscoaching - SCARF Model - Influencing Others with Dr David Rock

    • Sample Coaching Session with David Rock

  • TEDTalks - Learning about the brain changes everything: David Rock at TEDxTokyo

    • TEDxBlue - David Rock - 10/18/09

  • Beyond Performance - SCARF Animation

  • Productivity Game - YOUR BRAIN AT WORK by David Rock | Animated Core Message

Books

  • Your Brain at Work: Strategies for Overcoming Distraction, Regaining Focus, and Working Smarter All Day Long  by David Rock

  • Quiet Leadership: Six Steps to Transforming Performance at Work by David Rock

  • Coaching with the Brain in Mind: Foundations for Practice  by David Rock and Linda J. Page

  • Personal Best:Step-by-Step coaching for creating the life you want 2nd Ed by David Rock

Misc

  • Colorado State University - Department of Psychology Labs Directory

  • Colorado State University - INSTITUTE FOR THE BUILT ENVIRONMENT

  • Colorado State University - Department of Sociology Research Centers Guide

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

In this interview, we discuss how to finally break through what’s holding you back, take action and create lasting habit and behavior change. Less than 30% of people succeed in changing their behavior without using the tools and strategies we share in this interview. Uncover the neuroscience of how your brain gets stuck and finally start using strategies that really work to create more breakthroughs and results in your life with our guest, Dr. David Rock.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life.

If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word “smarter”, that’s S-M-A-R-T-E-R to the number 44-222.

In our previous interview, we discussed why creativity is the new literacy and how you can unlock your own creative genius to create the life you want to live. Most people are completely wrong about what they think creativity is and how to be more creative. We dispelled the myths about creative work and showed you how to build your creative muscle, so that you can create breakthroughs, find your calling and live your dream life with our previous guest, Chase Jarvis. If you want to unlock incredible creative energy in your life, listen to our previous episode.

Now, for our interview with David.

[0:02:07.2] MB: Today, we have another exciting guest on the show, Dr. David Rock. David coined the term Neuroleadership and is the Director of the NeuroLeadership Institute. He co-edits the NeuroLeadership Journal and heads up an annual global summit. He's the author of the best-selling Your Brain at Work, Quiet Leadership and the textbook, Coaching with the Brain in Mind. He's been featured in the Harvard Business Review, Fortune Magazine, Psychology Today and many more publications.

David, welcome to the Science of Success.

[0:02:35.4] DR: Thanks very much, Matt. Good to be here.

[0:02:36.9] MB: Well, we're super excited to have you on the show and I can't wait to dig into some of these ideas. To start out, I'd love to just start with the premise of Your Brain at Work, which is this notion of what happens when we get stuck and how do we break through?

[0:02:52.1] DR: Yeah, it's such an interesting question. What's so fascinating, one of the many fascinating things about the brain is how easily we get stuck. As a breakfast this morning with a friend and I ordered an avocado toast and my friend said, “Oh, can I have an avocado toast without the bread?” The waiter said, “Mm. I'll get you two sides. I'll get you some side of avocado and I'll get an egg.” He said, “No, I just want the avocado toast without the toast.” He said, “No, no, no. I can't do that.”

He brought out mine, which was lovely and it had salad and your dressing and some nice stuff on the avocado and some nuts and a bit of toast and an egg. He brought out literally a poached egg and a piece of avocado for this guy. What happened is the chunks in this waiter’s brain is either/or. The brain collapses on look, it's either avocado toast, or it's something else completely. He couldn't just imagine like, “Oh, maybe we could just literally take the toast out and do everything else and put it on a plate.” It would have been much, much nicer, but it would have required breaking out of the way that information is being chunked.

It's amazing, the smallest challenges like this become really big for the brain. Just breaking out of the tiniest ways that you've chunked things is really, really hard. One of my favorite little games is I'll do this with you now, Matt. Like the phrase ‘time flies like an arrow’, right? Five words, time flies like an arrow, five words. Time flies like an arrow. You think about all the different ways you could interpret that, what have you got, Matt? Now I'm interviewing you.

[0:04:26.7] MB: Okay. I mean, I the first thing I see is a visual of an arrow flying through the air.

[0:04:32.5] DR: Right. What’s a different way of interpreting those five words? What's another way of saying time flies like an arrow? Get really creative on me.

[0:04:40.5] MB: I don't even understand the goal of the exercise, so I’m befuddled, but I'll –

[0:04:44.7] DR: I’ll give you an example. It’s basically different versions of the metaphor like, “Oh, time can kill you, or time is –”

[0:04:51.0] MB: Oh. Ooh. Okay.

[0:04:52.6] DR: Time goes in one direction. These are all call different ways of seeing this, right? Time only goes one way, time goes quickly, time moves through space. Do you know what I mean? Time flies like an arrow. What's interesting is that when you give this to people, they come up with hundreds of different interpretations like this, but none of them are actually creative. You're still locked into exactly what you told me, Matt, that your brain did. What your brain did was picture an image of an arrow moving through space, correct?

[0:05:22.3] MB: Yup.

[0:05:22.9] DR: Okay, that's the problem. What you did is you locked into a schema, it's called, of this is about an arrow. The fact that you saw it is bad in a way, because it means you've got a – you activate a really robust network in your brain. Basically what you're going to do is come up with a hundred versions of different things that it means for an arrow to move through space.

Actually, there's completely different interpretations of those five words that your brain completely misses, because you're locked into that one. Time flies like an arrow, actually you could check the speed of flies the way you would an arrow. Time, insects, check the speed of insects the way you would time in arrow. Time flies.

[0:06:04.1] MB: Oh, you just blew my mind.

[0:06:05.5] DR: Right? Like an arrow, right? What the heck? You can't imagine that, because your brain is so lucky. Now this is just five words, right? Oh, here's my favorite one, there's actually five of these. I won't completely explode your brain, but my favorite one is time flies, a type of insect, are fond of arrows. Time flies like an arrow.

Now you wouldn't imagine – your brain doesn't imagine that that's all that important and it discards that interpretation. In the back of your brain, in your unconscious, it goes through all these possible interpretations, very quickly lands on one.

This example basically is an example of how we chunk into the most standard common schema and then we get fixed in that. We do this with everything. Five words, what work we should do? How to deliver to a customer? How this product works? Everything. It really hurts your brain to break out of it, in a way. That's a metaphor, but it's hard. Most people can't do it without a lot of effort.

The mechanics of this and I've looked into this a lot, essentially, your unconscious brain does a lot of reorganizing much more powerful than your conscious brain can. You can't move around three variables, or four variables in your conscious brain easily at all. Even four words, it's really – seven letter anagrams. If you give people seven letters, they can't find the word very easily at all. It's really challenging finding all possible words out of seven letters, if you play Scrabble, or these kinds of things. It's just hard to move things around in your head, right?

What happens is we get stuck all the time, but your unconscious is very good at this. Unfortunately, the unconscious is actually inhibited by the cloudship. When you’re stuck thinking about an arrow moving through space, you can't actually interpret the other ways. You actually have to turn off the solutions you currently have to have new ones come in. It's a bit like moving, like changing traffic on the freeway. You've got to actually stop the traffic going one way before the traffic can go a different way, right? You're going to change the flow of in-direction of traffic.

It's like that in the brain. While everything's connected one way thinking about arrows moving through space, you can't think about insects liking arrows. You can't do both. Part of it is just putting the brain in idle. What we see in lots of studies and I wrote about this in Your Brain at Work, is that that essentially, you have more of these breakthrough moments, cycle moments of insight when your brain overall is quiet.

There are four conditions that facilitate this. One is just literally not doing much thinking, or speaking and just your brain being idle. When you wake up in the morning and you just – you don’t actually think about anything, where you’re just laying there. Quite internally focused is really helpful. When you basically stop listening or seeing, your whole brain gets quieter, because you're not processing all this incoming data.

The third thing is when you're slightly positive, you have a lot less noise in your brain than when you're slightly anxious. What's the opportunity here, versus what's the problem here? The fourth one is the one I just described, which is not directly thinking about the problem the way you have so far. De-animating your current networks. These four conditions, when you activate this, you get a dramatically more insight.

We tend to have these moments of insight in the morning, because our brain is naturally quieter, when we’re walking, exercising, all these kinds of things. The unconscious brain is trillions and trillions of times more powerful than a conscious brain. A bottom line is you want to leave space for these breakthrough. That's the big takeaway. It's really hard to just shift simple things. We get stuck in patterns very easily. What we've got to do is let the unconscious move the stuff around and be able to have it come into our conscious brain, which is quite noisy.

The unconscious solutions are quiet, small amounts of electrical activity. Conscious solutions are noisy and we just don't hear the solutions until our brain gets quiet. It's like hearing a quiet cellphone at a loud party. We've got to turn the noise down. That's the deeper stories. There’s a lot more on that I write about in Your Brain at Work. I think that I've written a blog a couple of times and have a business review and other places. If you look up the aha moment, or how to have more insights, you'll see some of my writing on this space as well. Yeah, back to you.

[0:10:10.0] MB: Yeah, that was fascinating. There's a number of things I want to unpack from that. The example is so good, because it really makes it very concrete. Then expanding that idea out that it's so easy to get trapped into these mental schemas, or these patterns of thought. You made a great point a minute ago where you said, this happens with everything; it happens with the way you work, it happens with how you think about achieving your goals, it happens with how you think about success. It's such a dangerous phenomenon and one that happens almost without us even being consciously aware of the fact that we're locked into these patterns.

[0:10:45.8] DR: Yeah. No, it's fascinating. We do with everything. It's efficient. It helps us be efficient. If you had to categorize everything as you went, you'd be like a baby. You don't have schemas that you can build around. You need these chunks, these schemas to be able to move through the world. Every time you cross the road, you can't work out what these moving objects are, whether they're dangerous or not. You got to know that they're cars and you should stay out of their way. We've only got so much conscious processing power. We need to push these chunks into the unconscious to survive, but then they work against us when we're trying to innovate basically.

[0:11:21.0] MB: Let's unpack that in more detail, this idea of how we start to first become aware of these schemas that are impeding our thinking and then how do we start to cultivate, or create breakthrough moments in our lives.

[0:11:36.5] DR: Yeah. I mean, look, the first thing is language. The more language you have for your own brain, the more you can notice what's going on. Language connects the prefrontal to the rest of the brain. When you have words for an experience, you see that experience. If you have words for flavors, for example – if you have no words for flavors, you don't even know what salt is, what pepper is, what sugar is, you don't know what sweet is, what sour is, all that. You're eating, it's just all noise. As you develop language, you go, “Oh, that’s salt.” Now you spot it, right? “Oh, I like saltier things. I'm going to have more salt.” Well, that's too salty, right? Or, “I like pepper. I want more pepper.”

You don't know what pepper is without language. It doesn't jump out of the background. Then real foodies will have not just salt and pepper and spice, they'll have lots and lots of language, right? For crunch and texture and tastes and sparklings, all sorts of things, right? The same in any domain; music, right? If you're a musician, you understand attack and decay, which is the build up to a note and the dropdown after a note, hitting. You have all this other language, so you'll be literally noticing data strings other people don't notice when you have language, right? A foodie, or a musician has literally a richer experience when they interact with their mental drug of choice.

The more you know about your brain the same way, the more you actually can say, “Oh, I want to turn that up. I want to turn that down. Oh, I like that. I don't like that. Oh, I can see that coming. I might not put so much of that on.” A lot of it is about just building language.

That's what I attempted to do with your brain at work is just develop a language that's very, very science-based obviously, but actually I put equal weight on making sure it's sticky, that people could remember it. I put a lot of work into simplifying the complex stuff, so that people could actually recall it. Because one of the big things that you need to remember about the brain is how limited our recall is and working memory and stuff like that. That's the answer to your first question.

In terms of insight, I mean, some tactical things, you just keep your brain quiet in the mornings especially. Don't check your e-mails till after you shower. That's an amazing rule. They get up in the morning, potter around, don't check your e-mails, don't check in with your phone at all. Interesting thing with the phone is that makes your brain noisy, even if it's off but in the room. Your brain still notices it and starts to animate in the background all the networks involved with what you could be using and seeing, right? It primes you.

It's actually going to be off and in a completely different room for your phone not to affect your IQ, like your IQ. A lot of that is because of the noise it creates. It literally makes your brain more asynchronous. What we've got to do is have these quieter moments if we want these breakthrough. A simple rule of thumb is do creative work first in the morning, urgent and important work second and e-mails everything else third. It's super helpful.

Firstly, don't look at your – any devices until after a shower, preferably after breakfast. That's your best time for insight is in the morning. We did a study some years back, but 10% of people do their best thinking at work. 90% of people do their best thinking when they're not at work. Most of us do our best thinking in the morning. Certainly there are night owls, but generally we do our best thinking. We have most insights in the morning.

If you run an organization, if you run a team, it's don't schedule meetings till after 11 or 12. Let people use the morning time to really be productive. Then just pay attention to quiet signals, these insights are quiet signals, so like a tickle, like a hunch. Pay attention to these things, value them and see what's there. Follow the money, the money this case being a hunch. It's often, your unconscious brain trying to give you a clue as to something.

[0:15:22.3] MB: I love that statistic, only 10% of people do their best thinking while they're at work.

[0:15:26.5] DR: Yeah. Mad, right?

[0:15:27.7] MB: It's pretty crazy. The whole idea of even the simple idea of keeping your phone in a different room is such a great strategy. I've been thinking for a long time about sleeping with my phone at a different room. I think this is actually going to give me the nudge and push me over the edge to actually do that.

[0:15:44.8] DR: I just started doing that actually. It's a couple of weeks ago. I'm really enjoying it. What was missing for me was the alarm clock and the time and stuff like that. Actually, what I did was put an actual clock, an alarm clock where the time is always clear in the room. I could always look over and see the time without having to do anything. That actually was better than a phone, because the phone you wake up, you press the button, you get light, you get all sorts of – actually, if I need to know what the time is, like if I wake up too early or middle the night, this is actually better. There was an upside I wasn't expecting that was not obvious to changing it. Also, there's the there's the reduced noise, which is great.

[0:16:23.3] MB: I also think the whole notion of gearing your mornings towards having creative and contemplative routines and activities is such a great strategy. That's something I've been using for years. The notion of – I really like the hierarchy you gave it. Do create a work first, then urgent and important work and then only after you finish those things, then you get into e-mail and meetings and everything else.

[0:16:46.5] DR: Yeah, it's super helpful. Now some people can't do that every day, of course. Lots of people can't do that every day, but most of us could do that at least one day a week. I can tell you, if you do that one day a week, after a couple of months, your creative output will explode. If you normally write one or two blogs a month, you'll find yourself writing five or six blogs a month. It's huge, even if you could just choose one day a week.

There's also a time in the week there. Monday morning, we do have best quiet writing, right? Tuesday morning, we're pretty good. By Wednesday, a bit noisy. Sometimes we get a second window on Friday, thinking the weekend is coming. Choosing the day when you can do this, if it's not realistic to do it every day, but you could weave it in as a discipline like, “Hey, every Monday I'm going to do this.” Huge difference. Over the year, you'll find a huge, huge impact on your productivity.

The other thing that you can do, I find this is after exercise or a nap, or just something like fun and restful, I often find about a lot of mental energy. I'm paying attention to when I have the urge to write, like when I've got ideas and I can – my fingers are itchy. I'm like, “Okay. I mean, I'm going to sit down and shut everything off. Turn off my phone and everything and just sit down and write.” I try to pay attention to that.

When I was working on Your Brain at Work and other books, I would intentionally write, write, write and then just go and do some exercise and stop thinking. By the time I finished exercising I'd be wanting to write again. I burned myself out before exercising. Then I'd get back to actually wanting to. It's a little bit of that.

I used to fly a lot around the world. I’m originally Australian. Used to fly a lot from Sydney to New York and use the time. What I learned is I could write for an hour two and a half and then watch 15 minutes of comedy. It had to be comedy, because if it was a scary movie, it raises your cortisol and your threat response, which is bad for writing. What you want is more dopamine, which is more pleasant, hopeful, optimistic, open mind. I could do an hour and a half of writing, 15 minutes of comedy, hour and a half of writing, 15 minutes – I could write for 10 hours doing that. A long flight, right?

There's this thing about just watching what your brain does and what does it take to get your brain back into the state where you're actually doing good work again? Pay attention to that. It'll be different for everyone. There'll be different activities that do that, but try to do a lot of those.

[0:19:01.1] MB: Great strategy. A really important point which you mentioned just now about paying attention to when those moments of insight or creative energy strike, and you also said the same thing earlier when you're talking about how do we discover the times when our mental schema are blocking our ability to be creative, or have breakthrough insights. It all comes back to this idea of understanding of paying attention to what's happening with your thoughts. How do we start to develop that ability to pay attention to be aware of what's happening in our brains?

[0:19:32.4] DR: I mean, the simplest answer to be honest is get my book, get a few people together, read a chapter a week together and talk about it. That'll do it. I mean, I literally laid out the key language you most want. Not everything, but the key language you most want to understand, if you're trying to have a better life.

The book walks through basically working memory, which is just how you solve decisions and solve problems and make decisions, then works through managing your emotions and then works through interacting with other people and then just how to change yourself and others. It builds the language.

What I would say is read a chapter a week, or every two weeks, or even every month with a few people and commit to each other to play with it and come back together and share what you learned. That's the very best way to do it, because I mean, I literally built the book for that task. Especially, one of our insights at my institute, we’re researching all the time how do you create change at scale? One of our big insights is there's enormous, enormous value in learning socially, like learning with others. It's not you get a little bump, like a 10%, 50%, a 100%, but it would be hundreds of percent bump in the likelihood of real change.

In fact, the number one variable for why people change turns out to be because other people are. Build the language, but build the language with others ideally and share the language. It's an alive language. There are obscure languages that no one speaks anymore. There’s thousands of languages humans speak, a bunch of them no one speaks. This is a language that should be spoken. As you do that, you see more and more, you start to notice things faster and faster.

[0:21:11.0] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how do you become more confident and what do people get wrong about confidence?

[0:21:25.0] AG: I love this question. My life mission is to inform people this one thing, that you can learn confidence. Because the biggest thing that people don't realize is that confidence is a skill. They think confidence is something that you're just born with, that the people that look confident just somehow have some ability that you don't have. That's what I thought for many years, until I discovered that actually, this is something we can learn.

What most people get wrong about this other than thinking that they can't, so they don't even try, is they think it's going to be this huge undertaking and it's scary and they try to just push through and do this thing that I hate the phrase, but it's so common, which is fake it till you make it.

What they don't realize is that there's a much easier way, a simpler way and ultimately a faster way, a gentler way. That is to treat it like any other skill, like the guitar. You want to learn how to play the guitar, you want to break it down into its individual elements, like notes, chords, progression, scales. If you learn each individual thing, all of a sudden you could play a beautiful song.

Confidence is absolutely no different than that. You can break confidence down into its little individual elements, like body language, starting a conversation, how to be assertive, all these things can be broken down in sub-skills. If you just learn those sub-skills one after another, take action on what you learn and practice it just like an instrument, all of a sudden in a pattern, in a period of months, you can be stuck for decades, but in a period of months, you can have more confidence than you've ever had in your entire life.

That's what I'm dedicated to doing. That's what I teach. That's what I create all my programs around and that's really the message that I want to get out there to everyone listening and everyone in the world.

[0:23:01.8] MB: Do you want to be more confident and stop suffering from social anxiety and self-doubt? Check out successpodcast.com/confidence to hear more about Dr. Aziz and his work and become more confident.

[0:23:15.9] MB: I want to come back and unpack a couple of the other themes from how we create insight. Before we do that, you just mentioned something that I think is worth exploring, which is this notion, tell me more about this idea that the number one reason people change is because other people change.

[0:23:31.4] DR: Yeah, it's interesting. Now that this comes from the hard data. This is not theoretical. This is not a direct research. It's from Colorado State University. There's a fantastic department there that – it's a center that's studying sustainability and human change and this stuff that's obviously really important at the moment.

They've been looking at this through lots of lenses, like you're trying to get people to do different things, like put a towel on the bed in a hotel, or – that's the wrong metaphor. It's put the towel in the bath, if you don't want to use it, or put it on the rack if you want to reuse it. Getting people to do that, or getting people to flush the right way with they've got two optional flashes. Now these behavioral things.

Because they're simple, repetitive behavioral things that everyone does, you can collect tons of data and really see what humans actually do. What they find, particularly these kinds of behavioral changes is letting people know that other people are doing this, is much more valuable than giving people some negative motivation, or positive motivation, or – so incentive or threat basically, or anything else that you can do basically.

It's like saying, “Oh, yeah. Other people have been doing this.” 70% of people have been doing this in the hotel, gets a good bump, but 70% of people in this room who have been doing this really gets the highest change. Letting people know that others that are quite close to them in a sense, like socially close, in your network, really does it. That seems to be a really big driver of change.

I think, we correlate that back to the social brain. The brain is wired to think socially before everything else. There's a network for thinking about you and others and how you will interact in the brain. There’s a network for basically animating you. If you're thinking about yourself, a network in the brain animates and it includes all your memories and hopes and all these stuff, right? There's a network for animating other humans. It turns out to be the same network, by the way. Animating you, animating others in the brain, activating this networks, actually the same network.

It turns out, this network is actually on so much, it's – they called it the default network, because it's basically always on, until you switch it off to do a math task, or schedule meeting, or whatever else. This is the background hum of the brain, literally thinking socially. It’s the medial prefrontal cortex, which is the middle of the farad in the brain. It's quite a small network in more ways that’s deeply connected and all this stuff.

Anyway, I digress, but we think social things are so important and social threats are really strong. They feel very salient. Social rewards feel really, really salient as well. In fact, there's lots of studies showing that the strongest threats and rewards, the carrot and stick, are social. The social ones are much more than non-social. That's really what's driving it is people don't want to look bad and they want to look good.

They’re minimizing threat and maximizing reward. Doing that as it relates to status, the sense of status, doing it as it relates to feeling like they're part of an in-group, doing it as it relates to a sense of fairness. These are driving their intrinsic motivations. That's the way we understand it. Other people will explain it differently for sure, but that's how we think about it.

[0:26:47.5] MB: I'm curious, I want you to explore the full SCARF model, which you just touched on a second ago and extrapolate on that idea. Anyway, unpack the notion of the SCARF model, which you touched on some of the components of that and how that interacts with this.

[0:27:01.3] DR: Yeah, for sure. Going back to the point that language gives you an ability to add more, or less salt. In this case, more or less insight, right? Or more or less – language gives you the ability to alter your experience, right? Then one of the biggest things people need to manage in their brain is the level of threat that we experience and other people experience. By threat, I mean, the sense of danger, right?

The brain basically classifies everything into danger or opportunity. Every podcast title that we see, we have a reaction like, “Oh, that's a danger. I shouldn't listen to that. It's going to mess my head.” Well, that's an opportunity. It's a continuum, not binary. There'll be some podcast titles you'll see and be like, “Wow, that's really exciting. I've got to listen to that right now.” Some would be like, “I am never going to listen to that.” Everything's categorized, not just podcast titles, but literally every unit of sound we hear, we have this threat or reward response.

What I wanted to do and I was working on Your Brain at Work 15 years ago. I started working on it. When I was working on it I was like, gosh, managing a threat state is the most important thing for so many people, because basically, threat is inversely proportional to cognition. In other words, the stronger your – particularly, the negative response, the threat response, which is stronger than the positive reward response, but that negative threat response, essentially the stronger it is, the fewer resources you have for good, clear thinking. That's what goes on.

That's what's driving so much dysfunction and unhappiness and everything in the world. I just realized, we needed a language to notice these threats, especially notice them coming. What's the salt and pepper and chili and sour and sweet of emotions, basically. Not everything, but what's the basics that people need to be added, or recognize if they want to intervene?

I was interviewing all these neuroscientist for the book and I started to see a pattern. The first pattern I saw was they're all social. Social was off the charts, more powerful than non-social. Then I kept hearing scientists to say the same thing like, “Wow, we were doing this study and looking at what happened when people had a – ” like the ultimatum game, when they're competing for money.

What we found so surprising was a sense of fairness was even more activating of the reward network than money, or chocolate, or other things, like independent of other variables. Fairness on its own, it was activating the reward network. They were really surprised. Then unfairness was activating the pain network, very similar to physical pain and they're surprised. Anyway, lots and lots and lots of these studies, and what I realized there was some hidden pattern that no one else seen yet that described the biggest, social emotions that were happening.

It took me about three years to find it. Played with a couple different models. In the end, I landed on five ideas, summarized by one word. These five ideas are essentially the five things that create strongest threats and the strongest rewards. They're actually driving human behavior all the time. It's really the – in many ways, it's the neuroscience of motivation, of engagement, of why people do what they do, of the carrot and stick, of so many different things. It's actually a very powerful framework.

Anyways, it spells out SCARF, which stands for status, certainty, autonomy, relatedness and fairness. Status is literally you compare to others, or you compare to yourself in the past, feeling a little bit better than is very rewarding. Feeling a little bit less than is much stronger on the threat side. The threat is always worse. Certainty is ability to predict, that's why we're addicted to these phones. They give us an increase in certainty and so many domains. Autonomy is a feeling of control, or choice. Relatedness is feeling you have shared goals with other people, you're in the same group. Fairness is equity and fairness.

Basically, these are playing out all the time. In situations, we have really strong threats. You generally have four or five of these under attack. If you feel someone's saying that you did the wrong thing and you don't understand it and you have no control and you used to trust them and it's unfair, then you've hit all five and you'll be really upset, until you find a way to maybe find control, or until you find a way to understand it and increase certainty, or until you find a way to see how it is fair, or something else.

Until you find a way to increase one of the domains, it will send you a little nutty. That's going on the back of our mind. We teach this to organizations. SCARF is many of the big tech firms, more than half a big pharma. Many other firms are learning this language and applying it many, many different domains. We're more focused on the organizational context within individuals, although at one point, we may build something for individuals. We've helped over a million managers in the last year be better through understanding this language across the globe.

[0:31:50.3] MB: So fascinating. I love this whole field of research and endeavor. It's really, really interesting. In some ways, bringing in the social element makes me come back to one of my favorite themes or ideas from the book, which was this notion of how do we also – we talked earlier about how we can create breakthrough insights for ourselves. How do we help create breakthrough insights for other people? I think one of the tag lines of the book was help people think better, don't tell them what to do. Tell me a little bit about that.

[0:32:20.7] DR: Yeah. That's quiet leadership, which is the one just before Your Brain at Work. Quiet leadership was a summary of the way we think about coaching people, which is really the generation of insight. For us, coaching is about facilitating having insight. Coaching without insight is advice and rapport and empathy and other things, but doesn't really create change.

What we found is that coaching conversations with insight are dramatically more likely to create real change. You think of insight as just a moment where your brain really changes in a way that releases a lot of energy, you see things differently. What we did for a long time is essentially unpack what's the fastest way to bring people to insight, bring other people to insight. The cliff notes on that is of course, you want to make their brain quiet. It's a little more than that. You want to lift them up to where they're going, not to the problem. You've got to help people be more approach-focused, or positive-focused, or positively focused.

Again, that increases the chance of insight. That's one of the principles, be positive-oriented. You want to lift their thinking up to more abstract than concrete stuff, because concrete's quite noisy, abstract is quiet. You want to ask people questions that essentially make them reflect. Ask questions that have people quietly look inside their thinking. That's the summary. There’s a lot more to it.

If someone says to me, “Hey, I'm really stuck on this project.” I'll say, “What's your goal?” They'll be like, “Oh, I don't know. I don't know what my goal is. I'm just stuck. Let me think about my goal.” They'll reflect for a minute and they'll come back and say, “Oh, I guess I need to build this relationship better.” Suddenly, they're on the right path. I'm like, “Oh, is there a model for how good you want this relationship to be? Is there a relationship with someone else that is the quality you want?” They're like, “Wow, that's a really interesting question. I never thought about that. Let me think about it.” Then suddenly, they'll have an insight, right?

Asking questions that make people reflect is the heart of it. Not digging into the problem. It’s so tempting to dig into the problem, or dig into the details. What you want to do is get people to think about their thinking. Don't dig into the problem, don't dig into details, get people to think about their thinking. That's the big messaging in quiet leadership and the way to generate insight in others most powerfully.

[0:34:29.3] MB: The idea of, and this is a tool that I've sometimes heard called are called Socratic influencing. The suggestion of asking people questions to make them start to reflect and think about their own – think about where they are, think about their own thinking as you put it is so powerful. It's almost inception, where you plant the idea in somebody's head and then they realize it themselves, as opposed to you trying to convince them.

[0:34:54.0] DR: Yeah. Yeah, for sure. It's also, we need to build a mental map of something to act on it. Anything, we're going to take act action on, we've got to see it in some way and to be committed to it. You've got your map of how exciting an idea is, but they need their own map.

I took a photo years ago when I was visiting New York for living here with two guys in Central Park with a sign up and a couple of chairs. It said, “Free advice.” It's a really funny picture. We all want to give free advice people. Come to us with problems and we just got to give free advice.

That advice invariably is much more about the giver than about the person and what they really need. Someone tells you their problem and you just map onto what your brain would do, given your history and motivations and everything else, because it's a real crapshoot, whereas, insights are often very personal and very unpredictable. What we actually need to do is very hard to just guess at. The individual brain needs to solve it much more.

[0:35:53.4] MB: Touching on this idea of turning insights into action, how do we start to actually do that?

[0:36:00.4] DR: Yeah, it's interesting. My kids just bought some arugula. I call it roquette. It's actually the correct term, I believe. In Paris, they call it roquette. Here, it’s called arugula. Really is amazing, it's really hardy once it's grown. It grows like crazy, it grows really well. It's fantastic in salads. You can get a little – a square foot of arugula in a garden would give you enough for a salad every day for months. It's great. When it first starts growing, if you've – if you plant seeds, you need to water it every single day. If it dries out, it's just not going to make it.

I think, habits are like this. Whatever that habit is you try to work on it, they’re a lot like seedlings in that they'll take hold. Once they take root and they're dug in a bit, they're great. They'll take hold. The first a few days especially, or the first week or two of a new seedling is like the first time of a new habit, is you've got to water it every day. Now watering in the brain means paying attention. Attention grows connections. How do you grow connections every day? It’s like, set an alarm where you're going to spend one minute making a note about what you noticed about this habit. Set an alarm for that. Ask a person to check in with you. Do something that has you be reminded.

The other thing is that the positive social pressure of learning things with others is very powerful. Go back to do learning with people and it makes you keep paying attention. When we roll out big learning initiatives in organizations, we'll design content that people managers will take their teams through, so that the team can support each other, versus putting people into training. What we find is that the social pressure of learning something together in little bites over time is fantastic. It's huge compared to just going in a classroom one-off. It's really this watering effect of being around people that you learn stuff with every day. You're constantly reminded of what you learned and it provides some real accountability there.

[0:38:03.9] MB: The book came out almost 10 years ago. I know you have a revised edition that's coming out soon. What's changed and what's remained the same?

[0:38:13.0] DR: Yeah, it's really interesting. I was quite anxious going into the revision like, “Oh, my God. I'm going to have to rewrite a ton.” The book’s extremely simple on one level, but simplicity is hard. It took me four years to write it. I threw it out and started completely again four or five times, like started from scratch, because I just wasn't happy with how it was working. It's very hard to do. The book is very simple. It's the story of one day for two characters and there's a take one, where they mess up and then the scientist explain why they messed up. Then take two in each chapter, where you see what they would do if they understood their brain better.

Then as you go in to the next chapter, there's another scene between different people. It's a story across the day; a bit like sliding doors of different scenarios, but with the science explaining it. I was really anxious going into it like, “Oh, my God. I’m going to change science. It's going to unravel all this stuff. It's going to make it impossible.”

What I found was very little on the science side that needed revising. I mean, there's definitely been a couple of things that are interesting tweaks. We know more self-regulation, but a lot of it is inside baseball and the general observable instructions for people are not that much different. Didn't find any huge, enormous things. There’s a lot more studies illustrating the SCARF model, which is in the book, a lot more studies explaining status and autonomy and fairness.

I was able to add studies, but not to the science side. What I did find that was surprising and a bit unsettling is when I wrote the book, it talks about an epic of overwhelm. To be honest, looking back 10 years, pretty much anyone that would read this book now would say, “Oh, my God. I wish that the world that had that level of epidemic,” because where we are now is some next-level stuff. When I wrote it, it was all about e-mails and the fact that BlackBerrys were destroying the brain and all the stuff.

Now we have smartphones where it's not just e-mails, it’s social and it's Instagram, it's obviously accessible movies all the time with Netflix and streaming. It's LinkedIn with constant networking, job searching, it's eBay online with – There's so many things you can do constantly all the time that are much more fun than what you might do in your day job, or everything else. It's a huge distraction and people's brains basically need the book much more than they ever did.

The main changes were the level of chaos that's happening and just, we don't really use BlackBerrys much anymore and just the kinds of issues that people were facing. Yeah, the revised edition just feels much more relevant. What I found in writing, it is the book’s more relevant than it's ever been. That was the cliff note.

[0:40:46.8] MB: I couldn't agree more that today's world, the epidemic of overwhelm has increased exponentially.

[0:40:54.0] DR: Yeah, I know it has.

[0:40:55.9] MB: You touched earlier on this notion of driving change in organizations at any scale. We shared some of those lessons. Are there any other key themes, or ideas that you've learned or come across recently in looking at how do we really create organizational change at all kinds of different levels of granularity?

[0:41:16.3] DR: Yeah, it's a big topic. It's a really, really big topic. I mean, we think there's three kinds of work to do, make things a priority, build real habits and then install systems that support those habits. Most organizations are pretty good at the first step, the P, the priorities. Somewhat okay, like give them a C-grade on a – a B-grade on the priorities, that's maybe a C-grade or B to C on the systems. An F on the habits. They're just terrible at actually giving people tools and processes that actually build habits the way the brain digests habits, or not digest, but the way that the brain – the way that habits get actually built.

Pretty much, we ignore human learning science and brain science when it comes to learning and we just throw stuff at people and hope it sticks. A lot of the work we're doing is about working out the fewest possible habits people need in any domain, putting them off in this two or three, putting them in the right order and then working out how to teach them to everyone all at the same time using all sorts of technologies.

We’re somewhat technology neutral, but we're looking at what is the right stuff for people to be doing and how do we get everyone doing that at the right time? Whether that's around having a growth mindset, which is a lot of what we're doing, or it's around being more inclusive, right? Or it's actually about having more insights.

These are some of the big priorities for companies right now. In any of these domains, what you've got to do is make it important, but then you've got to give people the right habits to work on just a few and you need people working on one at a time, then preferably everyone at one. That's the way we're thinking about it and we were able to get some really exciting results where we can work with 10,000 employees the same month around the world all at the same time and see 75% to 95% of them all now doing something very different every week. This is without training programs. This is some really different thing.

We're really following the science and experimenting with this idea of a few habits one at a time in social situations all at the same time. We're experimenting with ways of doing that and getting some extraordinary results. My day job is heading up the NeuroLeadership Institute and we're scientists at the core there, we're working with 30 of the top 100, but we’re constantly experimenting and learning. It's a fascinating thing.

I will just put a plug in and say we're hiring all around the world, particularly in the US, but anywhere in the US, we’re New York based, but anywhere in the states, but also in Emir and AIPAC and many places. We're hiring folks who love this space, ambitious, really smart. We're about 200 fulltime people now and growing fast. Just throw that out there as well. NeuroLeadership.com is the website. NeuroLeadership.com. Or just look up DavidRock.net and you'll see more about me and you'll see some links there.

Organizational change is broken. 30% of change initiatives out there in the wider world succeed. Most of the reason they don't succeed is a failure to change human habits. We're trying to change that.

[0:44:15.2] MB: Another fascinating statistic that only 30% of organizational change initiatives succeed, because they're not paying attention to psychology and habits. For people who are listening, obviously besides checking out the book and we'll provide another opportunity in a second to share some places where people can find you and all these resources, what would one activity, or a piece of homework be for listeners to start down the path of concretely implementing some, or one of the themes and ideas that we talked about today?

[0:44:44.3] DR: I mean, stop building language. This language should be one habit at a time. I don't want people to think I'm trying to sell you my book. I'm not. I make, I don’t know, 5 cents or something if you buy it. It's not a big deal. A lot of the stuff in my book is actually available in blog form. You can just read and share. I've got a blog at Psychology Today, so just look up David Rock Psychology Today.

What I’d say is look through all the different posts and find something that your brain is really curious about and go and work on that. Again, even if it's one or two other people, talk to people about it, rather than work on your own. Find something you want to work on around improving your brain. There's some other great writers in this space as well, but certainly, I’ve tried to make the language really simple and sticky.

Find something to work on. Maybe it's insight, maybe you just want to work on keeping your brain quiet in the morning. Try that. Track the data. Maybe try it for two weeks and see how many big ideas you have. See how many productive hours you have. Try and track the data much you can of what happens when you do this. Then maybe go back to your old way and see what happens. Track the data.

The insight stuff is great. Certainly, understanding SCARF, learning about SCARF can be super powerful as well in terms of managing your own and other people's mental state.

[0:45:56.0] MB: David, for listeners that want to find you, your work, the book, etc., online, can you share again what is the best place for them to find you?

[0:46:02.2] DR: Yeah, for sure. DavidRock.net is my personal website. It's got, so very stuff I'm involved in. NeuroLeadership.com. N-E-U-R-O, so neuro like brain leadership, one word. NeuroLeadership.com is the organization. There's also a blog called Your Brain at Work. It's in the NeuroLeadership site now, but you just look up Your Brain at Work, you'll find a blog and there's tons and tons and tons of things that we've been writing about in that space. That's a good resource.

I also run a conference each year. It's the world's-leading research conference for practitioners. It's really a roomful of 800 change agents from all walks of life, who want to follow the science of change better. That's in November, the 19th and 20th of November in New York. You can also stream that for free. Some of the biggest sessions. Anywhere in the world, I think we have over 20,000 folks streaming that. 19th and 20th of November in New York City, or free online. It's called the NeuroLeadership Summit. It's where we release new findings about all sorts of important topics around organizations today. Yeah, lots of resources.

Then yeah, my book Your Brain at Work on Amazon, obviously everywhere else. If you're interested in the organization and what we're up to, potential jobs, there's a careers – just look at careers in NeuroLeadership.com and you'll see that there.

[0:47:17.0] MB: Well, David. Thank you so much for coming on the show, for sharing all these insights and all this wisdom with the listeners, some really, really interesting points and ideas and tactics.

[0:47:26.3] DR: Yeah, thanks for the interest. Lots of good ideas here as well as we're speaking. Thanks for the interest in the work. Appreciate it.

[0:47:31.2] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

September 26, 2019 /Lace Gilger
Focus & Productivity, Influence & Communication
Chase Jarvis-01.png

School Kills Creativity. Here’s How To Revive It with Chase Jarvis

September 19, 2019 by Lace Gilger in Creativity & Memory

In this interview, we discuss why “creativity is the new literacy” and how you can unlock your own creative genius to create the life you want to live. Most people are completely wrong about what they think creativity is and how to be more creative. We dispel the myths about creative work and show you how to build your creative muscle so that you can create breakthroughs, find your calling, and live your dream life with our guest Chase Jarvis.

Chase Jarvis is a photographer, director, and social artist. He is the CEO of CreativeLive and works with major brands like Nike, Pepsi, and more. His personal and fine artwork has caught the attention of everyone from mainstream audiences to art critics across the globe. He is the author of the popular books Seattle 100, The Best Camera Is The One That's With You, and the soon to be released Creative Calling.

  • Why “Creativity is the new literacy” and what that means for your career and life

  • The transition between the Renaissance and the Dark Ages

  • Creativity is everything. Creativity is not just art. It’s not just painting. Creativity is the driving factor behind being successful today.

  • What is creativity? Putting two things together to form something new and useful.

  • Fundamental lessons of creativity:

    • (1) There is creativity in every person

    • (2) Creativity is learnable. It’s like a muscle. The more you practice it, the better you get.

    • (3) By creating in small ways every day, you create a compounded skill set that can apply to anything in your life.

  • You have agency over creating your own life.

  • Humans are naturally creative machines.

  • Creativity is the #1 most sought after characteristic of world-class CEOs

  • Creativity is a superpower and it’s something that we all possess.

  • Creativity is such an important skill set - in today’s world there’s so much noise, so much new information - stepping back and applying creativity is more important than ever

  • The more that you study people who have become successful, the more you realize that you can’t follow the traditional narrative of business school

  • The school system has failed us - it’s a modern-day factory that hurts creativity.

  • 4 Step Process To Live Your Dream Life

    • Imagine what’s possible

    • Designing a system that can deliver that imagined result

    • Executing against that goal

    • Awareness: spreading the results and helping others understand what you did

  • Find your calling, find your path, and make your life effortless

  • Once you become creative, you start seeing creative opportunities everywhere - you can’t unsee them.

  • Never tell yourself “I’m not creative” - everyone has the ability to be creative

  • “Creativity is an infinite resource, the more you use the more you get” - Maya Angelou

  • "Shitty first drafts” are the path towards creativity

  • There’s so much untapped reactivity in the world, so much untapped potential - you have to realize your own untapped potential and unleash it.

  • To uncover your calling, start pulling threads - it’s not a direct journey, it’s an indirect adventure

  • Become creative is about a mindset shift - and it’s a shift you’re capable of making right now

  • Don’t be the next "so and so” be the first YOU!

  • Entrepreneurship is alchemy, part science part art

  • Science, productivity, achievement etc - they all boil down to developing the skillset of creativity

  • Your brain evolved to keep you alive, NOT to keep you happy! Your mind short circuits into fear in situations where it shouldn’t

  • Homework: Find something that you can make a habit for 10 days that would meet your own definition of creativity, and do it!

  • Homework: Think of more things in your life as CREATIVE ACTS

  • "Make art, and while everyone else is judging your art, make more." -Andy Warhol

  • Success is not a map. It’s a compass. You have to walk that direction, navigate the obstacles, and figure it out along the way. Just start.

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Thank you so much for listening!

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Chase’s website

  • Chase’s Wiki Page

  • Creative Live website

  • Chase’s LinkedIn, Twitter, and Facebook

Media

  • The Tim Ferriss Show - “Fear-Setting: The Most Valuable Exercise I Do Every Month” by Tim Ferriss

  • FStoppers - “Chase Jarvis Shares His Inspirational Photography Journey” by Tim Behuniak

  • Get in Media - “Sharper Image: Photographer Chase Jarvis” By Christina Couch

  • The Evergrey - “5 tips from Seattleite Chase Jarvis on winning Seattle’s creative scene” by Sara Gentzler

  • Forbes - “Skin In The Game: Chase Jarvis, CEO Of CreativeLive” by Jordan Bishop

    • “Chase Jarvis: How He Became The Photographer Everyone Wants To Work With” by Dan Schawbel

  • Berman Graphics - “Chase Jarvis Interview” by Chris Maher and Larry Berman

  • Geekwire - “Photographer Chase Jarvis partners with Apple to create Photo Lab to teach the craft in 500 stores” By Kurt Schlosser

  • Austin Kleon - “Going to church with Chase Jarvis” (would he be a good guest for the show?)

  • [Podcast] Unmistakable Creative - Reconciling Your Creativity and Your Identity with Chase Jarvis

  • [Podcast] Design Matters - Design Matters with Debbie Millman: Chase Jarvis

  • [Podcast] Ryan Robinson - #45: CreativeLive CEO Chase Jarvis on Becoming a Photographer, Side Projects, and Building a Multi-Million Dollar Startup

  • [Podcast] The School of Greatness - CHASE JARVIS ON CREATIVITY AND THE ART OF ENTREPRENEURSHIP

Videos

  • Chase’s YouTube Channel

  • MACKLEMORE & RYAN LEWIS "Can't Hold Us" | Chase Jarvis LIVE | ChaseJarvis

  • Daring Greatly to Unlock Your Creativity with Brené Brown | Chase Jarvis LIVE | ChaseJarvis

  • Bravery & Authenticity in a Digital World /w Brené Brown | Chase Jarvis LIVE | ChaseJarvis

  • CreativeLive YouTube Channel

    • CreativeLive Asks Photoshop Experts to Open Photoshop 1.0

  • Accidental Creative - “Create Work That Lasts (Interview for Chase Jarvis LIVE)” by Todd Henry

  • Tom Bilyeu - Chase Jarvis on the Dangers of Playing it Safe

  • Sara Dietschy - STAND OUT IN YOUR CREATIVE FIELD - Chase Jarvis | That Creative Life Ep.013

  • DigitalRev TV - Chase Jarvis, Lego Camera - DigitalRev TV

Books

  • Bird by Bird: Some Instructions on Writing and Life by Anne Lamott

  • [Book Site] Creative Calling

  • Creative Calling: Establish a Daily Practice, Infuse Your World with Meaning, and Succeed in Work + Life  by Chase Jarvis

  • The Best Camera Is The One That's With You: iPhone Photography by Chase Jarvis (Voices That Matter)  by Chase Jarvis

  • Seattle 100: Portrait of a City (Voices That Matter) by Chase Jarvis

Misc

  • [Study] IBM 2010 Global CEO Study: Creativity Selected as Most Crucial Factor for Future Success

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

In this interview, we discuss why creativity is the new literacy and how you can unlock your own creative genius to create the life you want to live. Most people are completely wrong about what they think creativity is and how to be more creative. We dispel these myths about creative work and show you how to build your own creative muscle, so that you can have innovative breakthroughs, find your calling and live your dream life with our guest, Chase Jarvis.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our e-mail list. We have some amazing content on there, along with a really great free course that we put a ton of time into called How To Create Time for What Matters Most In Your Life.

If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you’re on your phone right now, all you have to do is text the word “smarter”, that’s S-M-A-R-T-E-R to the number 44-222.

In our previous episode, we discussed how our traditional education system has given us the wrong perspectives on how learning actually works. It's so easy to fall into the trap of looking for and waiting for the perfect step-by-step formula, but it's actually the ability to flexibly experiment that empowers you to be successful in learning and really anything in life. We share exactly how you can apply these lessons and much more with our previous guest, Scott Young. If you want to hack your learning and become an ultra-learner, listen to our previous episode.

Now, for our interview with Chase.

[0:02:13.0] MB: Today, we have another awesome guest on the show, Chase Jarvis. Chase is a photographer, director and social artist. He's the CEO of CreativeLive and works with major brands like Nike, Pepsi and many more. His personal and fine art work has caught the attention of everyone from mainstream audiences to art critics across the globe. He's the author of the popular books Seattle 100, The Best camera Is The One That's With You, and the upcoming Creative Calling. Chase, welcome to the Science of Success.

[0:02:42.4] CJ: Hey, thanks a lot for having me on the show. Excited to be here.

[0:02:45.1] MB: Well, we're super excited to have you on the show today. I love the theme and the ideas around Creative Calling, and I can't wait to dig into this. One of the ideas that you open up this conversation with that I think is such an interesting concept is this notion as you put it, that creativity is the new literacy. Tell me a little bit about that.

[0:03:04.6] CJ: I think in order to understand that, let's look back at literacy, right? Literacy, there was a time when literacy, or the training of the ability to read and write was just reserved for clergy, for the wealthy and royalty, for example. What they found after years of that was like, “Wait a minute. This population is smarter. They're able to communicate. Their infant mortality is lower and longevity is longer.” Basically, they got a bunch of good data to talk science terms that said how powerful literacy was.

It created things ultimately like science, because prior to then, you had no way of writing down your experiments and checking them, validating them. In short, it was a huge catapult for human culture. The funny thing about it was that because it had been limited, there was like, “Okay, well what's going to – how do we change this?” Typesetting was very laborious. A book would take years to make. There normally would be one copy of them, because it was all handwritten.

Then when typesetting and the Gutenberg Press came out, what happened? This was the catapult for literacy. It made literacy infinitely more widespread. The benefits that I'd mentioned for that small population then were extended to so many people. In a sense, prior to the Gutenberg press was literally known as the Dark Ages. After, it was literally known as the Renaissance. Now you can only connect these dots looking backwards. People weren't in the Renaissance calling it the Renaissance. Now that we have this perspective that we have on history and science we can say, “Oh, my gosh. Look at the human flourishing that happened as literacy expanded across the globe.”

When I say creativity is the new literacy, I think we're at a time right now, a cultural paradigm shift where creativity has historically been just associated with art, right? Creativity equals painting. What we know to be true is creativity is everything. Look around everything you see, has creativity in its manufacture and as its basis for being in the world; the chair you're sitting in, the shoes on your feet, the car, the plane you're flying in. Wherever you are in the world right, now, you're surrounded by human creativity.

In fact, if you look at the definition of creativity, the one that I use in the book and one that's reasonably assumed in most circles is that just, it's putting two things together that used to not go together to form something new and useful.

If you start to think of creativity in that broader sense, not creativity like art, I call that small scene creativity, but creativity big scene, like the connecting of ideas to make new and useful things. First of all, that definition starts to go okay, cool. Then there's a whole new set of people who can identify as creative. A fundamental principle that I believe in the book, it's actually there are three ones that's pretty simple to follow. It's a very simple logical argument.

Number one is that there's creativity in every person. If you can assume that definition that I just shared with you, you just ask any first grade class, right? Who wants to come to the front of the room and draw me a picture? Every single hand goes up. That's our native state. We are creating machines, right? It's what separates us from all the other species on the planet. It's why we can make tools and create things like computer and space travel and even just simple fundamental things. Step one is we're all creative.

Step two, it just so happens that creativity is not some special skill that only a few people have. It's a muscle. The more you use it, the stronger it gets. The stronger it gets, the more connections and richness you're able to cultivate in your life and bring to bear. Then if you believe one, that everyone's creative and you believe two, that the more you use it, the stronger it gets, then three starts to be self-evident, which is by creating in small ways every day, whether it's a meal, playing the guitar, building a family, putting a presentation together at work, all these are creative acts that in doing those on a regular basis and thinking of them as creative, what you start to do is develop this muscle that helps you understand that you have agency over your own life. That this is, you can create your life.

Yes, writing a song, or making meals and thinking of them as creative literally helps you unlock the creativity that's possible for your life. If you go back to your opening question, creativity is the new literacy, we're at a time where creativity is becoming recognized for the thing that's basically starting to have its day in the sun. This is not about moving to Paris, it's not about wearing a beret, it's not about painting, it is about identifying that this isn't faculty that you have, and that you can use it to cultivate the agency in your life to create the living and the life that you love for yourself.

[0:08:18.5] MB: So many great points. I can't wait to dig into a number of these different ideas, because there's so much value in all the things that you just shared. Even this meta-point, I think is so important to just reiterate, which is this idea that in today's world, there's so much noise, there's so many things going on, there's so many new pieces of information. At the same time, you have so many people who live in these silos, where they only know about, or focus on a few narrow things, this ability to be a creative thinker is in many ways in today's society almost a superpower.

[0:08:52.9] CJ: It is. I think, somebody did a global survey of CEOs and creativity was the number one most sought-after characteristic. Not three, not 10, not 84. Number one. It's because again, we're starting to understand we've been sold this lie basically and there's no evil genius selling us this lie, but just it didn't fit for the last cultural paradigms of production and manufacture and we didn't want creative people. We wanted people who were going to go to work at the factory.

Now that we're in a complete different era, we're starting to understand that this creativity is it literally is a superpower and it is something that we all possess. Part of our getting reorienting, not thinking and the culture narratives around it are – that's one of the reasons that I had to do the book. I had the book in my mind for a long time, but aggregating elements and pieces of it, but it just – I had to put it out in the world, because A, it was driving me crazy. B, it's great timing for people to recognize that they can harness this power. It's not about giving up anything in their life to get all of the benefits of creativity.

[0:10:07.9] MB: You make another great point a second ago about CEOs as well, right? You're obviously a successful entrepreneur. It's funny to me, the most important business skills and this is a belief that I fundamentally have and that's really what drives this entire podcast is that the most important skills to be successful in business are not things that they teach you in business school and in business textbooks. They're things like creativity.

[0:10:31.6] CJ: Yeah. That's part of what I'm trying to call BS on, honestly, is that – look, that these cultural narratives that they feed you in business school, or that are just the idea of a starving artist and all these things that are tired clichés, the more that you talk to people who have become successful, this pronounces itself, the more you realize that the people who have been giving you guidance all along; your parents, your spouse, your career counselor, your peer group, whatever, they're not trying to not make you be creative, they are scared for you because they don't actually understand what is good for you. They don't have a lens, the same lens that you have for yourself, which is your intuition.

It's understandable. It comes from a place of love. It's easy for us to see when we're looking at our child, or someone we care deeply about, doing something that we don't understand, or we think is risky, we try and talk them out of it. When we start to change the cultural narrative and you start to realize that, “Wait a minute, all the people I look up to, all the people that inspire me, or that motivate me, or – what did they do?” You start deconstructing the lives of those people.

I started doing this with my own life when I was like, “Wait. When am I jazzed and energized and it's like, when I'm in tune with what I'm supposed to be doing in the world, when I'm truly living my calling and I’m listening to who I am, the unapologetically me.” Then I felt this flow. I thought things start to happen for me, not to me. Just so happens when I looked at my life and the life of a 150, or 200 of the world's top performers that I've either had on my podcast, or that a part of CreativeLive, there's a really simple pattern, which is that this is actually the dominant trait. What we're living in is a culture that is telling us stories about what was required for the last era, that the school system it's not really trying to be best for everybody, it's an average, right?

It's a factory. You put widgets in one end and you need to move them through, not because it's what's best for kids and not throwing stones at this as an evil thing, it's doing the best that it can. The reality is it's not organized around maximizing what it's like for you, Matt. It's taking an average. The average number of people feel the average of this. If we get people an average job with average lives and average salaries, an average – that's what it's trying to spit out.

Most of the people that I know, they don't want to be an average of everybody else's data. I'm not advocating for that. I'm advocating just the opposite, that you should be a 100% you unapologetically. For you, there is no average, because average requires a data set of more than one. When you start to recognize that there is just one you and that you know in your intuition, you've felt it before you've heard this call, what I call the calling and you've been on your path at a time where life felt effortless and what was that like? It was amazing.

I'm here to say that that's available to you all the time. In fact, the world's most successful people, what they're doing is they're tuning into that calling and they're listening to what's inside of them and they're following a very simple paradigm that I lay out of the book, which is this basically a four-step process; they're imagining as possible, whether you're Richard Branson, or you're building businesses, or nation states, or a science experiment, or anything, you're imagining what's possible, you're designing a system that can deliver you the results you imagine, whether it's a set of daily habits, or an experiment plan, or a workout regimen, or anything, you're executing against that goal and then you're spreading the results and helping other people understand what you were able to do, or recognizing it yourself.

That's basically the framework of the book is four principles idea. IDEA. I just deconstructed my own success and the successful people around me and was like, “Oh, man. Everybody's doing this thing and none of it looks like what we’re counseled to do.”

[0:14:30.6] MB: Yeah, such a great point. We talk a lot of on this show about how our school system in many ways has failed us and really hasn't set people up to be creative thinkers, to think outside the box, to be innovators. You're right, it's not necessarily a malicious thing, it's really just a byproduct of the way we designed our educational system. It's a 100-years-old. We have to take that agency into our own hands and start to cultivate these skill sets and these abilities ourselves.

[0:14:58.4] CJ: Yeah. Basically, like you said, there's no evil genius that's trying to keep you down, although that the best-kept secrets when people find them, they tend to hoard them, which is something I think that the internet is changing and that's why information is now moving faster than ever. That's why you're seeing a lot of change in the world right now. We can't just throw rocks at the school system. We can't just throw rocks at our – I mean, It would be easier to throw rocks, but wait a minute, if you go to school and you get a good job, or if you go to a good college and you get a good job and if you get a good job, you work 40 years, you get the gold watch. That was the dominant paradigm for 60 years, 90 years, during the start of the Industrial Revolution to basically not all that long ago.

If you ask any scientist if that's true, it's very clear that that's not the future. That is certainly, and that's not to say that that's bad, because there are lots of ways to have a rich existence in that similar paradigm. There are jobs that are still built around that, but it's a fiction to think that it's good for everybody and that you, because you're part of everybody, should follow that path.

[0:16:07.4] MB: I want to come back to and unpack a couple of things you said earlier, because I think they're really important. Tell me a little bit more about this idea that everybody innately has the ability to be creative.

[0:16:20.6] CJ: Again, just go to any first grade classroom, who wants to come at the front of the room and draw me a picture? Every single hand goes up. The introverted kids, the extroverted kids, because we are creative machines. It’s in the same way that we are programmed for language. We're programmed for creating. It's literally one of the key differentiators between us and all the other species. When you start to acknowledge that, “Wait a minute. If I can expand the definition of creativity where I can unequivocally see myself in there, versus being a cork in the tide, versus being told what I am, or what I'm not, or that –”

Of course, you can have different strengths. I go back to my second grade classroom, “Miss Kelly, I'd loved –” In second grade, I loved performing for the class. I used to perform magic tricks. I did a comic book that I released every week, a comic strip rather to the kids in my class. I had a little stand-up routine, a stand-up joke routine that I used to do.

Then one day in a student-teacher conference I heard miss Kelly tell my mom that, “Chase is way better at sports than he is at art.” As a second a second grader, what do we do? Well first of all, we’re social animals. Then you layer in the second grade part and it's like, it just becomes obvious that, “Oh, I just want to fit in, so I'm going to do whatever the people around me tell me I'm good at or not good at and we get labeled.”

Remember in the previous universe of education and learning and employment, it was very counterproductive to be “creative,” right? Because that means you're going to challenge to the status quo, you're going to ask like, “Wait a minute. I don't learn like this. I'm a visual learner, or I am a tactile learner.” There's different learning modalities. Just to be creative and to not just sit in your chair, or sit down and shut up and use a number-two pencil.

It just wasn't good for the system and it starts to be pretty easily discovered, or uncovered rather that what's good for the system is not necessarily good for the individuals in the system. It's just easy, because that's the way we do it around here.

Revisiting that same big cultural paradigms at work and around school, if you can start to harness this creativity, acknowledge that there is this creativity inside of you, and you start to put it to use in small ways, again, this is not like it's a surprisingly simple ask that I'm proposing. It’s just start creating small things on a daily basis. You're already doing it. Just call it what it is and call it creativity. Then when you start to see that it – you start to see it once or twice, then you can't unsee it. You start to see it everywhere. When you realize the chair you're sitting in was first a drawing in an artist's brain, before it was ever engineered, before it was ever built, there was a drawing, it was a concept, it was a creative exercise that someone went through.

The same thing is true with literally everything around you. If you can start to look at that, it's a pretty – it's not a leap. You no longer have to say like, “I'm not creative.” I give an example of my mom. She was 65, had been believed her whole life that she wasn't at all that creative. She’s like, “I’m really disciplined and I'm focused and I can get a lot of things done.” More of a producer and a doer and a little bit more left-brained say, and which is also not true. Well, I won't go down that path.

Many people in our culture, they believe that they weren't, because they were labeled something, or got a handshake, or a grade, or a high-five, or something for doing one thing and not doing it early in life, and that helped shape their view of themselves and a narrative and a story that they told themselves. It was useful, because we do have different strengths, we have different learning modalities, so you lean into that.

What gets toxic is when you start believing that you're not creative, especially in this next era where creativity is the new literacy as we just talked about. It can be really, really dangerous to not be able to invent and reinvent. If you go back to my mom and she started – I gave her an iPhone and I developed an iPhone app in 2009 that went on to be the app of the year. Put that app on her phone and she started taking pictures. She didn't have to get a bunch of oil paints, or moved to Paris or anything. She just started taking pictures on her morning walk.

She went in a matter of weeks, not days, but not months, weeks. Saw herself as creative and realized, “Oh, my God.” I’m like, “These are great pictures.” She started sharing them with her friends, getting amazing feedback. I watched it changed how she cooked. I watched it changed where she wanted to travel, how she dressed, he way she moved day-to-day through the world. Not everyone is going to have this pronounced effect. For those of you who believe that you're not creative because you're identifying creativity with your ability to draw. I am a terrible driver, but I'm a world-class creator. It's just we got to find the thing that we're supposed to be doing.

If you can understand that in doing small things that are creative, that you get to then use your creativity to create your life, it's just creativity at a larger scale. Same muscles, different output, different outcome, it starts to get really exciting.

[0:21:53.1] MB: That's such a great point, this notion that just because you don't paint or create music or whatever, doesn't mean you're not creative. There's so many avenues, whether it's business, or –

[0:22:04.8] CJ: Coding. Coding. I’ll list it.

[0:22:07.4] MB: Yeah, that's great. I mean, that's a perfect example. All these things that seem very analytical are really incredible opportunities to be creative.

[0:22:15.6] CJ: One person who's writing code, are they putting new ideas together to form something new and useful? Again, this definition that I'm putting your own creativity is not claiming something radical. It's really just an undoing a simple undoing of a cultural narrative that became like, “Oh, starving artist,” all these toxic beliefs. I'm just undoing those things, even just for a moment to be able to shine the light on what it really is. Then when you start to look at everything around you, everything, no exceptions, was designed and created by someone probably not smarter than you, it starts to get interesting.

[0:22:54.0] MB: I want to talk a little bit more about some of the – I love the analogy you used earlier that creativity is like a muscle. The more you practice, the better you get. One of the big breakthroughs that I had in my life a couple years ago is I was feeling stuck in my business and feeling I couldn't do anything and that nothing was working. I started to realize that I needed to hone my own creative muscle and built a daily creative routine that I try to do three to four times a week, to just jumpstart my creativity. I'm curious, what are some of those things that people can do to start to build that muscle every day?

[0:23:25.5] CJ: Well, I think you would be able to answer this as well as I could, so I'd love to hear what you went on to do. I'll go first. It really is just a simple daily habit, like the example that I gave with my mom, or writing whatever. You can often look backwards on what inspired you as a kid, was it drawing? Was it painting? Was it playing music? Did you give up the guitar, because that bully told you you sucked and now the guitar is in a closet? Dust that thing off and just strum a few bars. You're going to suck, but it's really the practice of practicing that begins to unlock all these things.

In the book, I talk very, very crisply about a set of things that stimulate your creativity. It's no surprises here, it's a lot about taking care of yourself. Words matter. When you say that I'm not creative, you really need to start undoing that. You're saying like, “I'm not very good at drawing,” that's fine, but you're not not creative. Wait. Yeah, you're not not creative. To me, this daily practice, even if it's five minutes of writing in the morning before you move on to your day, or as the example I gave with my mom, just taking pictures at lunch time, it's usually a few things in your past that you can look back on and say, “You know what? I got a lot of joy when I did that.”

Just start to pursue your curiosity as much as anything. Lo and behold – I mean, again, we've already given the example of writing code, or there's a million ways to practices in small lightweight ways. I'm really just juxtaposing this with this again, this tired cultural narrative that you need to move to Paris, you need to change your lifestyle, you have to downgrade X or Y, you have to get a beret, have a new set of creative artsy friends, none of that's true. You just have to start creating.

Even if you're going to make dinner tonight, why not use a different? Why not drive home a slightly different way than you used to drive home? Why not just infuse a couple of twists in something that you're already doing to create maybe a slightly different outcome. Then repeat. When you start to do that and you start to realize again, this agency that I'm – that's the macro deal there is of course, it's fun to draw and paint and write code and cook and a lot of these things, but the real unlock is that and you start to see how simple activities like that can awaken the fact that, “Wait a minute. I don’t have to be in this job. I don't need these people around me that are toxic. I can do anything I want.”

The fact of the people that I admire, that I respect, that I want to be around more, this is how they are doing it. Their lives didn't just happen. No, they had a vision for this out. They imagined it. They designed a path to get there. They executed on that vision. Now you know about it, because they're very happy to share their successes and failures and tell a story, so the rest of us can get onboard with wait a minute, this is available to me right now. It doesn't happen overnight. It wasn't overnight for my mom. It also doesn't have to take 20 years. In small daily ways, you start to realize you have agency over your life in the biggest way possible.

[0:26:49.5] MB: For me, it was such a simple exercise. I would basically keep a list of – and this is a great example of how some – it can be something that's completely non-artistic in a traditional sense. I would basically keep a list of business problems, or challenges I was facing. They could even be things in my personal life. When I get up in the morning, I'll just put one of those problems there and try to brainstorm 10 ideas to solve it. I don't care how bad those ideas are. Over time, you start to really refine that and get so much better at creating all kinds of novel and interesting breakthroughs that you would never have thought of before.

[0:27:22.3] CJ: So true. That's a great example. That's the part that I mentioned, when you do it a little bit, it's like, Maya Angelou has a great quote, ‘Creativity is an infinite resource. The more you use, the more you get’. I’m paraphrasing that a little bit. She priced that prettier. When you start to look at it as a muscle, it's not – it's a habit, not a skill. It's a way of thinking. It's a way of operating, in the same way that you just pointed out that, “Oh, my gosh.”

Then when you have a breakthrough, you realize that the only reason I had that breakthrough was because I told myself I was going to wake up in the morning and write down 10 ideas. It's the process, right? It's not because you were struck by lightning. Then a funny thing happens, you start doing this process every morning and it starts happening, more lightning.

That's to me, it's working out, right? First couple times you work out, how do you feel afterwards? You feel horrible, just over, hurts, you felt awkward when you were doing it. That's the same way it's going to feel the first couple times you – if you haven't thought of yourself as creative. Do it for 10 days in a row, just like the gym, right? If you can get through that 10th day, what's the New Year's resolution concept is 90% of people quit after eight and a half days or something like that.

Just allow yourself as you clearly did to express yourself. At first it's going to feel stupid. Then I'll turn to a quote from Anne Lamott, who wrote a book called Bird by Bird, which is ‘I only get good writing, because I write shitty first drafts’. Shitty first drafts, that's the path. If you can write a shitty first draft, as we all can, a second draft is going to be a little bit better, next draft is to be a little bit better and voila, you start to both uncork this superpower that you have. You also can look backwards and say, “Wow, I'm getting better.”

[0:29:25.7] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share another lightning round insight with you. Aziz, how can our listeners use science to get more dates with people they really want?

[0:29:39.5] AG: I love that question. The answer is the science of confidence. Whenever we're struggling, we want a date, we're afraid to put ourselves out there, we're worried on some level that we’re going to get a negative response. If you didn't have that worry, if you knew that this person you're going to ask out was going to say yes and be excited to go out with you, we'd all be doing it without hesitation.

The thing that stops us is anxiety, is fear, is self-doubt. That is a confidence issue. If we build our confidence, all of a sudden, we'll have way more opportunities to put ourselves out there and to date. Sometimes we think, “What's the pickup line? What's the thing I should say? How do I approach the person?” We get so focused on the how and what we want to do is we want to take a step back and say, “How do I actually change what's going on inside of me to feel more confident?”

There's so many ways we could do that and I have a course called Confidence University. We have a whole course on dating mastery. One major tidbit out of that one is right now, you have a story in your mind about why you're not attractive, why someone wouldn't be over the moon to go on date with you. You want to find that story and take it out, uproot it.

Right now, think about why are you not attractive and how can you change that story to see yourself as someone who's actually highly desirable? What are your qualities? What do you bring to a date or a relationship that would make someone love spending time with you? If you get more clear on that, all of a sudden, a lot of your anxiety and fear are going to evaporate.

[0:31:06.1] MB: Do you want to be more confident and get more dates? Visit successpodcast.com/confidence, that’s successpodcast.com/confidence to sign up for Confidence University and finally master dating.

[0:31:21.3] MB: It's funny, Dean Simonton, who’s a psychology researcher who's done a lot of work on creativity and a lot of his research was popularized by Adam Grant, talks about the eminent creators, people like Mozart and Einstein and all across various different disciplines and the single biggest thing that differentiated them was not the quality of their compositions. It was just the quantity. The Mozarts of the world would have 500, 600, 800 compositions, where the average composer would have – I think, the actual, the mode was one composition, but then the average was four or something.

It's the same thing, right? You have to start with these shitty first drafts. You have to be willing to just produce bad ideas, put yourself out there to be okay with that and that's how you start to really flex that muscle and build that skill.

[0:32:07.3] CJ: Yeah. Believe it or not, this is – you can approach this reasonably scientifically, reasonably from a process, right? You're putting work out every day. You're sitting down for five minutes to write, you're sitting down – you're taking a few photographs on your walk, you're cooking a special meal every week. It's very simple to start to employ this and the results are –they catch it a little bit by surprise. If you think of it in terms of the volume, there's a pocketful story that about a ceramics teacher that did a all right, half the class has graded on volume, not quality, volume. Literally, the number of pieces that you create.

The other half of class, you have one chance to make a masterpiece. Your entire grade is on one pot. As the legend goes, you know where this is going to end up, right? Not only did the group that was created by volume, not only did they create whatever, 20 times more work, but that work was better. Of course, right now you’re going like, “Okay, great. Yeah, yeah, I get it.” Why don't we apply that to all this stuff that I'm talking about?

We look at our first halting attempt at figure drawing, or writing a poem, or that short story and then we go, “Oh, my God. I'm terrible.” Think if we applied that to other areas of our life, like walking. Okay, if you're a able-bodied child and you're walking, at what point you fall down your 26th time and your parents go, “Yeah. Yeah. Just guess she's not a walker.” It just doesn't happen. It's absurd, right?

To me, this book and this philosophy, it's very much the same. I'm not asking it to be a world-class sprinter, but I know you can walk. You're an able-bodied child. If we apply that to other areas like cooking a meal, building a business, solving some of these business problems, for example as you did, it starts to get cool and you start to get a little confidence. You don't need to trade in your set of friends, but you do need to acknowledge that you have this superpower and that the superpower is capable of some pretty impressive things, because it's the foundation roughly of everything.

I could be couching this material in personal development, or self-help, or even science. I just chose it to couch it in creativity, because I look at the current paradigm of creativity is so far from accurate and just toxic, honestly. That let's reframe the narrative and understand it for what it really is and empower the largest possible population to take advantage of this gift that we have, this ability to create. At the end of the day, go back to my second-grade teacher who told me I wasn't very good at art.

It was only through some real serious tragedy in my life that I'll just say someone very close to you died and I was given their cameras, that I ended up getting back into my tapping into that creative part of me that I'd given up, largely given up as a second grader. It just so happens that these big traumatic moments in our life, the death of someone close to us. Or it could be positive, like the birth of a child, they cause us to reflect and whatnot. They can be useful and those moments were useful for me. I would love it for us to not have to go through that trauma, not have to have a big life moment to look at this, like what are we doing with our lives? Just recognize that this is a muscle that we're all creative. This is a muscle. If I use this muscle, then I started to unlock potential.

[0:35:52.6] MB: There's so much untapped creativity in the world. There's so much untapped potential in the world. I think in many ways, that's what we're both trying to do with our various projects and this podcast, the book and everything you've done is to help everybody realize that you have this amazing potential within yourself. It's all about unleashing it.

[0:36:13.7] CJ: Mm-hmm. You nailed it. It's not really complicated. It's funny, I go back to just having to get this idea. I'm not a fast writer. I've done a couple books, they're largely photo books, but I knew this had to be a book, just because of the depth of the idea. Also, it's a great vehicle, a little bit of a Trojan Horse for getting into pop culture and getting to put your ideas in a way that was regularly – people regularly consume these ideas. You talked about Adam Grant and others.

It's like, gosh, this is so simple, but it really is so powerful. I'm seeing it being put to work everywhere. It's ultimately not radical. It's very timely, but it's not radical. All the people that you respect and look up to that have carved their own path and done cool things and you're like, “Wow, if I could just whatever.” This is all they're doing. They're finding that voice that we all have inside of us. This is the metaphor I use in the book is the calling. It's not some calling to necessarily like, “I'm going to be an astronaut.” It’s like, “I'm more inclined to this than that. Despite my aunt, or my brother, cousin whatever wanted me to do the other thing. I'm going to listen to my gut.”

You start pulling on this thread or as the other metaphor is walking on this path, again you start to realize that these, even if I go two steps forward and one step back, nothing is wasted. All of these things you start to feel in your own – you start to settle into who you really are. The ability to unapologetically be you is just a very powerful vehicle. There are people out there right now are like, “Oh, man. It sounds nice, but I got a mortgage and I'm behind on two car payments and I got two kids and I got –” Awesome. I'm not asking that you put yourself in a position where you can't continue to provide in the way you have. I'm just asking you to carve out, not even necessarily time, because in the example that I gave with my mom, this was on her daily walk that she started taking pictures.

Really carve out both language to talk to yourself, a mindset and a belief and a practice. It doesn't have to be life-changing. You don't have to put all your chips in and take out a second mortgage on the house to start this business. In doing these small things, you'll realize the power that I'm talking about. It's not radical at all. It's pretty simple.

[0:38:46.6] MB: That dovetails with something you touched on earlier, which I thought was really powerful and insightful, which is this notion of being unapologetically yourself and not trying to be the next Chase Jarvis, or the next so-and-so, but being the first you.

[0:39:04.5] CJ: Why is that surprising, right? Of course, it's not surprising at all. When our culture looks at folks, they – Bill Gates just taking them out of the blue, didn't go to school, or dropped out of school to do the Microsoft. If you're going to tell your parents you’re dropping at Harvard, are they're going to go, “Sweet. Go for it.” Bill Gates did it. Now if you're Sara Blakely and you’re like, “Look, they've rejected the ideas for Spanx so many times. Why are you still continuing to make these undergarments?” That's normally what you're going to hear, but she continued to press on.

When we continue to see this paradigm, people just want you to be safe, they want you to be more like them, they want you to be an average, because they know it's predictable. When you say you're going to go make your first film, or you're going to drop out of college to pursue a career in fill in the blank, it sets people Spidey-sense off, because even sometimes they couldn't do it and they were shown a particular path that they know and that's how they're trying to steer you. It doesn't come from a bad place.

Again, it's not a radical idea, especially if you look around for evidence. Again, the idea that you have to bet it all in black to be the next entrepreneur that only you can be, when you start studying entrepreneurship, the science of it, because it is – it's alchemy, right? Part science, part art. You realize people like Richard Branson, .oh, he was actually protecting the downside. He didn't bet it all on black. He bought the first 747 that he bought used from Boeing, he pre-negotiated the ability to sell it back to them, so he wasn't betting a 100 million on a new airplane. He was, “I'm just making these numbers up.” He bet 90 million, or sorry, bet 10 million, because he had it pre-negotiated, so it was going to cost him 10 million. If you're saying, “Yeah, but who's got 10 million?” You're not Richard Branson. That's fine.

It’s like, there are these dominant myths and paradigms that are in our culture and I'm trying to debunk them, make a very simple point and get you to start to – you can start today. That's the number one thing that I'm trying to get people out of is that this is going to happen later, or tomorrow, or sometime in the future.

Now for the people that know that they're creative and they might just not double down on it, then great, you already know what I'm talking about, great. For the people who are like, “Ooh, this is new. I'm going to lean into that.” For the people who still don't understand, look, I get it. It's going to take some undoing. Just start to look around the number of people that have a side hustle, 50 million Americans are going to have a side hustle by 2020. That's half of the working population of our country. This is not a weird thing, this is mainstream.

If you're building a business on the side, that's wildly creative. You start to see these things coming out of the shadows, it starts to make more sense to you and that's fine. Sometimes we need social proof. It's just you've got to kill the narrative that it's risky and that you need to be a second-rate Richard Branson, instead of being a first-rate you. You have this stuff in you. You were talked out of it. I'm just saying go back to the source. It's all in there.

[0:42:22.1] MB: The funny thing about that is if you come all the way back to this whole in a very meta way everything we've been talking about, the excuses, the things you're telling yourself now, somebody who's listening that you can't do it, or you don't have the time, you don’t have the resources, whatever, the solution to all of those things is creativity.

[0:42:41.8] MB: Yeah. That's again, you could couch this in science, or human productivity, or potential, or whatever. To me, those are all actually layers that are on top of creativity. When you just boil it down to its most basics, it is we're creating machines. We do it all the time. Let's just acknowledge. Can put your own polish on it, your own spin, put it in your own words, or your own way, but just don't say you're not creative, because that's like saying, “I'm only 1/3 human.” It's just not true.

If we can get ourselves, like I talk a lot in the book about the creative mindset. It assumes that you believe that you can change the outcome of your day-to-day, that if you change your behavior, you can create a different outcome than the one you're getting right now. That's also again pretty fundamental assumption. If you don't believe that, I'm not quite sure what you're doing.

If you start to realize that you are the quality of your thoughts, if you're not programming your brain to be able to have the thoughts that you want and to pursue the life that you want, what have you got? You don't got all that much. You start to acknowledge that you're the sum of your thoughts.

You start to realize and I get, I know where all these impulses come from. To root it in science, we're struggling to overcome our biology, right? We have say, a million-year-old organ in our skull called our brain and I call it the brain. It's not your brain, it's not your mind, it's the mind. It's an organ and its job is to keep you alive, not happy. It's confused, because for the past 999,900 years, or whatever whenever Saber-toothed tigers were extinct say, it was gaining the horizon and danger was the Saber-toothed tiger.

Now what it looks like for danger is risky business venture, or likes on Instagram, or if I publish this, I'm going to get laughed at. That's not real fear. You start to do a little what Tim Ferriss calls fear escaping. You say, what's the worst that could happen? Things get pretty silly pretty fast. You realize as you're in this paradigm, mostly because that's what's culturally acceptable, has very little to what you're actually possible, or the real downside, most of which is actually controllable. When you start to look at it through that lens you're like, “Okay, I got this.” That's what the book is trying to do.

[0:45:12.8] MB: For listeners who want to concretely implement some of the things we've talked about today and start to step into having a creative mindset, what would be one action item, or piece of homework that you would give them to begin this journey?

[0:45:28.0] CJ: What's something that you can make a habit for 10 days that you acknowledge, that meets your definition of creativity? I would like it if it was mine, but let's just give you yours. What's something you can do? Just write 10 lines of a story, or a journal that orients you, like morning pages, or whatever, or add some new ingredients to the meal that you've prepared the same way for – and think of it as a creative act.

When you pull your phone out to take a picture of your kid, think of it as a creative act. Then do another one tomorrow. Take 10 pictures ten days in a row of your kid. Think of it as a creative act. That will just awaken this part of you. Wait a minute, this is a – the small shift is actually starting to create a different mindset for me. That's the way to start.

Again, the book will chronicle how to accelerate those things. I like to talk about community and sharing some of these experiences, because as I've said several times, we’re social animals, so there's some good reinforcement there. Stop judging your work. Andy Warhol’s got a great quote. ‘Make art and then everybody else is judging your art, make more’, because it doesn't really matter. What you're trying to do is awaken and strengthen that muscle. The tactic is start.

I'll say one other thing is that we've all got something in there, in our past, or maybe it's even right there on the tip of your tongue, or at the top of your heart, or whatever, that you're not doing that you want to do. Maybe it's transitioning to a new job, maybe it's starting a restaurant, maybe it's trying to teach your kid how to backcountry camp. I don't know what the thing is. Probably what's happening is you're seeing the full realized version of that path.

The thing that I'm talking about, it is not a map. Because a map, what happens with a map? You look at where you are here and then you get the big dotted line that goes around the mountain, blah, blah, blah, and then it ends up this is the big red X is where you want to go. None of the things in life that you look up to the other people who've done them have a map. What it's way more of is a compass. A compass just shows you a direction, right? What's required is you start walking that direction. If you bump into something, you go around it.

It's not about today how do I build the restaurant. Sure, that may be the eventual outcome, but how do I start cooking different, interesting meals? How do I throw a dinner party and instead of just cooking for my family and invite 10 people over? What does it feel like to cook? What does it feel like to cook with a little bit of pressure and can I make it joyful? It's way more a compass than a map. Again, it's just start. Don't have to have the full realized vision. You'll get some information along the way that you might find. I guarantee, you’re going to find it interesting and helpful.

[0:48:28.5] MB: Love the analogy of the compass and a map. Also, the notion of just starting to notice small creative acts in your life that you may not even realize you already exhibiting creativity and starting to shift your identity, being somebody who's more creative.

[0:48:44.4] CJ: Yeah. It's a good way to start. Of course, the book lays out it more, but you don't need that much more to get started. At the end of the day, there's no hokey like, pie in the sky. I'm not trying to sell you three steps to a richer future, or whatever. Just like, okay, this is look backwards in our biology, but look at the people, look left and right, dissect the things in your life where you felt you've been on a path.

You have heard your calling, whether you called it creative, or you called it whatever, you know and you felt good and you're around people that you love doing something you love and it felt good, you felt in that flow state, that's all I'm asking for you to do. Did you want more of that? You should, because it's good stuff. It's powerful medicine. It is the fuel to get you where you want to go.

[0:49:34.6] MB: Chase, where can listeners find you, the book and your work online?

[0:49:38.9] CJ: Oh, gosh. I'm just @ChaseJarvis on the internet, everywhere. C-H-A-S-E-J-A-R-V-I-S. I'm also really excited about CreativeLive which is an online learning platform for people who identify as creator, or entrepreneur, these kinds of ideas. There's tens of millions people on that platform. Creative calling is the website for the book. If you preorder the book, there's a couple of really cool things. There's a class that is normally a 100 bucks that you get for zero at CreativeLive. That's at again, at creativecalling.com.

You’d get the book just anywhere books are sold, all the online retailers and whatnot. I'd love to give any feedback. Shoot it to me online. My ears are open and I'd be excited to find out what your experience is. Again, just some of these very, very simple fundamental steps.

[0:50:28.6] MB: Well Chase, thank you so much for coming on the show, for sharing all this wisdom and knowledge with the listeners. Been fascinating conversation.

[0:50:36.0] CJ: Thank you so much for having me on the show. Big fan. I know we've been talking for a while, been internet friends for a while. I just want to say thanks and I'm super excited about this book. I hope to see some people get some real value. Thanks for having me on the show, man. It means a lot.

[0:50:51.4] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Remember, the greatest compliment you can give us is a referral to a friend either live or online. If you enjoyed this episode, please leave us an awesome review and subscribe on iTunes because that helps boost the algorithm, that helps us move up the iTunes rankings and helps more people discover the Science of Success.

Don't forget, if you want to get all the incredible information we talk about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com. Just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

September 19, 2019 /Lace Gilger
Creativity & Memory
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Are You Learning The Wrong Way? Why 99% of People Are with Scott Young

September 12, 2019 by Lace Gilger in Mind Expansion

In this episode, we discuss how our traditional education system has given us the wrong perspectives on how learning actually works. It’s so easy to fall into the trap of looking for and waiting for the perfect step by step formula, but it’s actually the ability to flexibly experiment that empowers you to be successful in learning, and really anything. We share exactly how you can apply these lessons and much more with our guest Scott Young.

Scott Young is a writer and programmer who has undertaken many incredibly challenging self-education projects in his career. These challenges include feats such as attempting to learn MIT's four-year computer science curriculum in twelve months as well as learning four languages in one year. He is the author of the best-selling book Ultralearning: Master Hard Skills, Outsmart the Competition and Accelerate Your Career and his work has been featured in The New York Times, Business Insider, TEDx, and more!

  • Attempting to learn MIT's four-year computer science curriculum in twelve months

  • Our expectations around learning are often wrong - and we frequently go about learning the wrong way

  • How you can learn any language in less than 3 months

  • How you can harness the power of immersive practice to rapidly accelerate your learning

  • Our traditional education system has given us the wrong perspectives on how learning actually works

  • Practice directly, get feedback, get your hands dirty

  • Self-directed learning is super important - what you want to learn, how you want to learn, and what resources you want to use. It needs to be self-directed.

  • Ultralearning also needs to be focused around efficiency - collecting and learning information as quickly as possible.

  • Often, learning techniques that are the most effective are the most difficult and frustrating and lend themselves to the least sense of accomplishment

  • The powerful concept of “meta-learning” - learning about learning. Before you start ANY learning activity, you want to do some research on what the BEST way to learn is

  • Meta-learning doesn’t mean you don’t have to do the work. But it is a great tool, to begin with to figure out

  • Ultra learning is not a short cut to find a way so you don’t have to do the work but rather prevents you from going down dead ends.

  • There is no such thing as a get smart quick scheme.

  • If you want to get good at something, you need to do the thing you want to get good at.

  • If you want to know something, ask yourself WHERE and HOW will I use this knowledge?

  • Human beings are really bad at “transfer” - transferring knowledge to new and different contexts

  • The important difference between “free recall” and “repeated review” when studying information

  • Desirable difficulty in learning. Often the more difficult it is to learn, retrieve or remember something

  • The importance of experimentation.

  • You often want a step by step formula, but those often do not exist. As soon as the formula becomes popular it gets copied to death. The ability to flexibly experiment is a huge skillset towards being successful in learning, and really anything.

  • Start building a toolkit of software tools and mental models to improve your learning and thinking

  • You want to be a Swiss army knife, not a hammer when you’re solving your problems (in learning, and elsewhere)

  • Cultivate a lifelong philosophy of learning new things and adding new thinking tools

  • The greatest moments in your life aren’t because you get a reward, they’re because you experience something that expands your sense of what’s possible

  • It’s so easy to fall into the trap of looking for and waiting for the perfect step by step formula, but it’s really the ability to flexibly experiment that empowers you to be successful in learning, and really anything.

  • How you can use the Feynman Technique to improve your ability to think better and understand complex or confusing topics.

  • How you can debug your own understanding and solve any problem using this powerful technique from a legendary scientist

  • Homework: Think about something you’re learning right now (or trying to learn) think very clearly about the situations where you would use that knowledge or apply that skill. Ask, what kind of situations would this knowledge come up and be relevant?

  • If you read a book, you have to actually IMPLEMENT the IDEAS that you learn from it.

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Scott’s Website and Podcast

  • Scott’s LinkedIn, Twitter, and Facebook

Media

  • Scott’s Top 5 Article picks on his site

    • 5 Scientific Steps to Ace Your Next Exam

    • Strangely Useful Career Advice

    • Twenty-Five Useful Thinking Tools

    • Why is it So Hard to Build Permanent Habits

    • Unraveling the Engima of Reason

  • Scott’s Courses and Books

  • ResearchGate - Scott H. Young Research Profile

  • Author Directory on LifeHack

  • Fluent in 3 Months - “How to Learn Something New: An In-Depth Review of “Ultralearning” by Scott H. Young” by David Masters

  • The Mezzofanti Guild - “Interview: Scott H. Young’s Year Without English Project” by Donovan Nagel

  • Cal Newport - On the Art of Learning Things (Ultra) Quickly

  • Fast Company - How to learn new skills more quickly and effectively by Stephanie Vozza

  • Road to Limitless - “Ultralearning – Interview with Scott H. Young” by Marco Tiro

  • Lefkoe Institute - “Scott H Young on Self-Learning and Habit Creation” Written by: Morty Lefkoe

  • The New York Times -” The Structures of Growth” by David Brooks

  • [Podcast] Leading Learning - Leading Ultralearning with Scott H. Young

  • [Podcast] How to Be Awesome at Your Job - 471: How to Acquire New Skills Faster with Scott H. Young

  • [Podcast] Modern Wisdom - #092 - Scott H Young - Ultralearning

  • [Podcast] The Jordan Harbinger Show - 241: Scott Young | Ultralearning Your Way to Skill Mastery

  • [Podcast] Productivityist - Episode 256: Understanding Ultralearning with Scott H. Young

  • [Podcast] The Action Catalyst - Ultralearning with Scott H. Young—Episode 295

Videos

  • Scott’s YouTube Channel

  • Learn Faster with The Feynman Technique

  • Scott’s 2nd YouTube Channel

    • Week One: Learning MIT Calculus in 5 Days

  • TEDx Talks - One Simple Method to Learn Any Language | Scott Young & Vat Jaiswal | TEDxEastsidePrep

    • Can you get an MIT education for $2,000? | Scott Young | TEDxEastsidePrep

  • Vox Stoica - Ultralearning - How to Rapidly Learn and Master New Skills (Book Review)

  • Better Explained - Book Discussion: Ultralearning with Scott Young

  • I Will Teach You To Be Rich - How to learn anything, with Scott Young | Ramit's Brain Trust

  • Olly Richards - Ultralearning: Mastering The Principles Of Effective Learning with Scott Young

  • Justin Jackson - Chatting with @ScottHYoung about learning programming (even if you've failed before)

Books

  • Ultralearning: Master Hard Skills, Outsmart the Competition, and Accelerate Your Career by Scott Young

Misc

  • [Courses] MIT OpenCourseware - Biological Chemistry II

  • [Leaning Resource] Fluent in 3 Months

  • [Learning Resource] Anki

  • [Profile] Purdue University - Jeffrey D. Karpicke

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 4 million downloads and listeners in over a hundred countries.

In this episode, we discuss how our traditional education system has given us the wrong perspective on how learning actually works. It's so easy to fall into the trap of looking for and waiting for the perfect step-by-step formula to achieve your goals, but it's actually the ability to flexibly adapt an experiment that empowers you to be successful in learning and really, everything in life. We share exactly how you can apply these lessons and much more with our guest, Scott Young.

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our email list. We have some amazing content on their along with the really great free course that we put a ton of time into called How to Create Time for What Matters Most in Your Life. If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you're on your phone right now, all you have to do is text the word “smarter". That's S-M-A-R-T-E-R to the number 44222.

In our previous episode, we discussed powerful thinking tools and strategies you can use to break through tough problems and give yourself confidence and clarity when you're dealing with uncertain situations. We shared the breakthrough strategy that was used to invent astrophysics. Explored how you can make tough life and career choices and showed you how you can use quick experiments to test, learn and get results rapidly. We discussed all that and much more with our previous guest, David Epstein.

if you want to master one of the most valuable skillsets in today's world, listen to our previous episode.

Now, for interview with Scott.

[00:02:18] MB: Today, we have another exciting guest on the show, Scott Young. Scott is a writer and programmer who has undertaken many incredibly challenging self-education projects in his career. These challenges include feats such as an attempt to learn MIT's four-year computer science curriculum in 12 months, as well as learning four languages in a year. He’s the author of the bestselling book, Ultralearning: Master Hard Skills, Outsmart the Competition, and Accelerate Your Career, and his work has been featured in the New York Times, Business Insider, The TEDx Stage and much more.

Scott, welcome to The Science of Success.

[00:02:53] SY: Thanks for having me.

[00:02:54] MB: We’re really excited to have you on the show today and dig into some of the different topics that you talk about. It’s such a great topic in general, and I'm obviously obsessed with learning, which is part of the reason that I do this show. But I wanted to start out and begin the conversation with this challenge or this incredible feat of attempting to learn MIT's computer science curriculum in such a compressed timeframe. Tell me a little bit about that. What inspired it and what tactics or strategies did you implement?

[00:03:23] SY: Right. So that was a project I called the MIT Challenge, which I started in October of 2011, and I ended in September of 2012. And the idea of the project was that MIT puts a lot of their classes, meaning, recordings of the actual lectures, assignments, the final exams with the solution keys. They put those materials for many, many of their classes online for free. So you can, right now, listening to this, go and take an MIT class like an MIT student.

So I had graduated from school, and I had studied business, and I originally had kind of gone on with this notion that studying business would be really good if I want to be an entrepreneur. And then I took a couple years and realized that it's mostly about how you can be a middle manager in a large company. So it was a little bit kind of disappointing and I was thinking about going back to school. But I didn't really feel like I wanted to put in another four years. So I stumbled across these classes.

And as I was kind of taking, I think I remember taking one of the classes and being pretty impressed by it and thinking has anyone ever tried to do something like a degree before, like piece together what an MIT student would do in a computer science or some other major degree and try to go through it?

And so as I was sort of thinking about this, I also started thinking, “Well, what if you simplified it?” So instead of trying to meet every single little criterion, check every single little box an MIT student would. What if you just simplified it to – What if you could try to pass the final exams for the classes and do the programming projects?

So this sort of spun off into this project that I wanted to do that I did over this year-long period of time I called the MIT Challenge. So with this sort of reduced criteria in mind, the goal was to do – I think I did one class before the year-long period. So it was actually 32 classes in that one year-long period of time. So it’s a pretty intense project. Some of the stuff that I learned from doing this is that many of our expectations that we have about how you can learn things and what the most efficient way to learn things, or even just the way that people teach you things in school is necessarily the best and most effective way to learn it had sort of had an opportunity to start getting flipped upside down.

So even just little things like if you're watching lectures in a classroom, you have to just sit through the whole class. You have to show up when the class starts. You have to leave when it ends. You have to walk between different lecture halls. If it's a video and you have all of them recorded, you can just watch them at 1-1/2 times the speed. And if you don't understand something, you just pause and rewind. So little things like this start to add up and then you can approach learning in this new way.

So this idea of ultralearning, which I wrote about in this book, was to not just take my stories, but people who have also done really incredible things. People like Benny Lewis, who speaks 10+ languages, or Eric Barone, who started a million-dollar game business, or Tristan de Montebello who became a world finalist in public speaking after just seven months of intensive training. So looking at some of these extreme examples and see if there aren't any principles for learning that can apply to the kind of ordinary things of learning or self-improvement that you’d like to do.

[00:06:31] MB: There so many different ways I’d love to explore that. Let’s start out with this notion that you touched on a second ago about how our expectations around learning can often be wrong.

[00:06:43] SY: Yeah. So I think the best example of this is language learning. So we all have the experience or taking high school Spanish classes or that one French class we took, and we don’t remember anything from that, or we can't speak the language. Maybe we know how to say ola or dónde está el baño, but we don't really know that much to be able to actually have conversations with people.

So really the starting point for me of this, so even before I did this MIT challenge project that I decide. The first real exposure that I had that thinking outside of the normal box that we put all of our learning in, which is school and taking classes and getting grades, that there was people out there who are doing really incredible things with learning was – Actually, when I was still doing my undergrad in university, I had the opportunity go on exchange. I went and lived in France for a year and I thought, “I really wanted to learn French. I wanted to be able to have this sort of take away from this experience of being able to speak another language.” and I was struggling at the time.

Like a lot of people, I think, who even if you do get a chance to live in another place, it doesn't come automatically often. You struggle with speaking the language. In my case, I was surrounded by people who spoke to me in English all the time. My classes were in English. All my friends spoke to me in English, and I felt like it was very difficult to make progress in French.

So my first sort of real introduction to this world of ultra-learning was this guy, Benny Lewis, that I met. And Benny Lewis had very modestly titled website called Fluent in Three Months, and it was about his challenge to try to learn a language to conversational fluency or beyond in a three-month timeframe. And obviously if you're struggling at something, and I mean how many of us has spent been years learning a language in school and are not anywhere close to fluent. I think something like that is pretty ambitious.

But what I got to see from meeting him is how he broke a lot of the conventions that we have about how people often learn these things. So instead of spending months studying vocabulary, memorizing beings, trying to practice grammar and drills before having your first conversation, he was jumping into speaking with people from merely the first day, and he was practicing in this sort of immersive way where he’s racking up huge amounts of practice in a short period of and then, thus, becoming a lot better at the language.

So this was actually after I did this MIT challenge project, I did a project that was kind of similar to that, where I went with a friend and we did similar kind of thing where we went to four different countries over a year to spend three months in each country trying to learn those languages. So those were Spain, to learn Spanish; Brazil, to learn Portuguese; China, to the learn Mandarin; and South Korea, to learn Korean. And the kind of method or sort of technique that we were using for that approach was to not speak English. So when we would land in the country, we wouldn’t speak in English to each other or anyone we’d meet. We would just try to use the language we were learning, and it worked really, really well. We were not only able to successfully learn the languages, but we were able to make friends and socialize and really just to live in that country and have that experience in a way that I think I never – I was just kind of scraping the surface of when I was in France. And a lot of people are when they try to learn a language.

[00:09:50] MB: I love the example of really immersing yourself and that immersive practice, and it totally makes sense from the perspective of language learning. How do we start to broaden that lesson or apply some of those principles to learning in different contexts as well?

[00:10:05] SY: So thinking about immersion for languages, like language is the classic example of immersion, where we think, “Oh, obviously, you learn through immersion. It works really well.” But there's lots of other areas where that style of learning does work well, and it's not that kind. It's typically taught.

So, again, going back to even if you're talking about computer programming or learning some sort of professional skill, being in an environment where everyone around you is practicing a skill, you are using it all the time, you're getting feedback on it, you're working on real projects that are the actual kinds of things that matter. This is how you get better at things in real life.

So there's, in a real way, you could talk about being immersed in entrepreneurship, or immersed in painting, or immersed in architecture, immersed in programming, or all sorts of fields by doing it that way. And yet, how do we teach things in the classroom? You sit behind a desk. Someone just talks to you and you're mostly just taking notes. Maybe sometimes you'll do a little assignment or a project, but it's always kind of a toy project that has nothing to do with the real world, and you do this for years before you actually get to meaningfully participate in things.

So I think there's a lot of ways that are traditional education system has given us kind of the wrong lessons about how learning ought to work. And as a result, when we go to learn new skills, it's amazing to me how many people will say, “Oh, well. Maybe I could take a class, or maybe there's a book for that.” Instead of thinking about how do I create the kind of opportunity for myself to actually practice it directly, get feedback and use things like books and classrooms to support that rather than to use the classrooms and books as like an excuse for not actually doing the thing you want to get good at.

[00:11:42] MB: Such a great example, this whole idea of getting more hands-on, of getting more practical experience. I love the phrase that you used toy projects. Instead of spending time on these toy projects, we should be spending our time getting our hands dirty and just trying out things. Get experimenting. Getting in the flow and seeing what it's really like.

[00:12:03] SY: Absolutely.

[00:12:04] MB: So I want to come back to this notion that you talked about a second ago. This idea of ultralearning. Tell me more about what is that and how do we start to – You’ve given us one example already, but how do we more broadly start to approach learning in a new way?

[00:12:23] SY: So ultralearning, again, it's a word that I kind have coined a little bit to fit a situation. Like a lot of words, you see something in the world and there isn't really a good term to describe that right now. So the thing was looking at people like Benny Lewis or other people that I've mentioned before, Tristan Montebello, who did the public speaking project. Eric Barone, who did the videogame development, and many other examples in my book. One of the things that I noticed is the commonality between all these people, is that they're taking on sort of self-directed learning projects. So I say self-directed as supposed to self-education, because what I want to emphasize is that this is a project where the individual who is learning is the one in charge. They’re deciding what they want to learn. How they want to learn it and what resources they want to use, as supposed to how we typically think about education, which is where a teacher just kind of tells you what to do and you're expected to just follow along.

So this is sort of an inversion of that process where maybe you'll even go to a class if you decide that’s the best resource, but it's always you seeking out what you should be doing rather than just being told what to do or just waiting for the right solution to come. This was a pattern that was repeated amongst many of the really successful learners I found.

Then the second thing that I think really characterized a lot of people is that they had a focus on efficiency and really going beyond what would sometimes be seen as normal or necessary for being able to do something really well. I think this is a really important characteristic, because we can talk about some of the cognitive science of learning that I kind of – And covered both in looking at these stories and also doing research from the literature. And there's many, many situations where doing something that feels a little harder in the beginning and feels maybe a little bit more stressful, maybe even a little bit more frustrating, is nonetheless more effective if you're actually talking about acquiring real skills.

So, I mean, Benny Lewis is the classic example. He's going and actually having conversations with people even though they’re like reading from a phrasebook and they’re speaking something back to him and he's stuttering and struggling. Even though that's a very minimalist sort of way of doing that, it is a more effective approach than just spending seven or eight months on dual lingo where you're kind of feeling that sense of accomplishment but you’re not actually doing the real thing that matters. And so this is a pattern that repeats quite often. So ultralearning was sort of my attempt to characterize the people who are very good and very effective at overcoming these difficulties.

[00:14:47] MB: That's a great example, and the point about learning and really powerful learning, needing to be self-directed is something that's really critical.

[00:14:57] SY: Yeah, absolutely. I think in the world we live in right now, we just cannot take for granted that the teachers, or that the employers that we have, or the schools that we encounter are going to necessarily give us the skills that we want and that we need. Many of us go to college and get undergraduate degrees and find that it was mostly useless, because the person who is teaching us maybe had their own ideas about what we should be learning and they weren’t really driven by us.

[00:15:21] MB: What you do if you don't know where to start or you're unsure about the direction to take with your learning?

[00:15:29] SY: Absolutely, and this is a big problem, because obviously the counterargument to doing self-directed learning is shouldn't the teacher know better? Shouldn't the University know what you need to study? After all, they know it. They’re the one designing the course, and you're not. You don't actually know. So how do you know what the right way to learn a certain thing is?

So the first principle of my book – So I divide my book into nine principles of learning. The first principle I talk about is meta-learning. So meta-learning means learning about learning, and the key here is that before you start any learning activity, you want to spend – It doesn't have to be a huge amount of time. It just can even be a couple hours on Google just looking around at things at what is the right way to learn this skill.

So there's a couple lenses for looking at that. One is to look at what resources are out there. So what books exist? What apps exist? What tutorials exist? What sort of programs are there? What are some of the tools that I can use to get better at this? Sometimes getting better is just going to be, well, just go out and do it. So if we’re talking about like public speaking. All right. Maybe I'll go to Toastmasters and I'll start practicing my public speaking. For other things, you might need a book. I mean, you can't just learn quantum mechanics by trial and error. You probably need a textbook. So it helps to look at the resources.

The other thing that's really important here too though is to look at how people who have successfully learned this skill in the past have learned it. And this is something where I think there's a huge gap between how most people approach things and what experts say. So the perfect example of this is I've done a few podcasts now with people who have language learning podcasts. So people who speak several languages or more and their whole lives are centered around language learning.

And I was joking to them about how, “I’m not a huge fan at dual lingo, and I'm always real hesitant to say things like this with people who have very strong opinions, because occasionally you'll meet some polyglot that they have a very favorite method that they love.” And it was really funny to talk to all these people who none of them like dual lingo, but yet it's the most popular language learning app.

So in some ways there's a real disconnect between what people who are good at learning these skills say works and say matters and what has worked for them, and what most people kind of gravitate towards, which is often something that feels good and fine, but doesn't work very well. So I think about this in many, many cases, and a lot of this can simply be fixed by you go on Google and type, “What's the best way to learn a language?” You spend an hour or two reading articles and you’ll already have a good sense of what the challenges are and what methods might be useful for you.

[00:17:52] MB: That's a great starting point, and that's definitely something that I've personally used when I'm trying to learn or master a new skill. Recently, a couple of years ago, I wanted to learn more about chess, and I Googled and the fastest way to learn chess or 80-20 chess principles, all these kinds of different phrases. And I found a couple different strategies that if you just study this one thing, you can study 20% of the material and get 80% of the results.

[00:18:17] SY: Oh, absolutely. And I think it is important to realize that meta-learning and doing this kind of preparation, it doesn't obviate the need to do the work. I mean, if you want to have a certain skill. If you want to know certain things, then you do actually have to practice and you have to do it. I think the thing that's important to stress here and what I'm really trying to argue with is ultralearning is not some shortcuts so that you can find some way that you don't actually have to do the work to learn something and to know something, but rather to prevent you to go down dead ends. Because a lot of learning involves going down dead ends. It involves spending a lot of time on something that turns out to not matter so much.

So if you can laser-in on what are going to be not only the things that you need to learn, but also the ways in which you will be able learn those things the most effective way possible, you will save yourself a lot of time. It's unfortunate that a lot of the traditional approaches that we have for learning things are not often that well-optimized, because they are for different goals. Therefore, making the class easy for the teacher to grade, or therefore meeting certain academic requirements that may not be the same requirements you have for a hobby or for a job.

[00:19:22] MB: It's a big theme that we talk about a lot on the show, which is basically this idea that there's no such thing as a get smart quick scheme.

[00:19:29] SY: That is absolutely true, and I would agree with that. And I think if you read my book, and you were talking about it. Again, I'm talking about doing things in short periods of time and often somewhat kind of almost unbelievably so if we’re talking the people who have done things in a very short period of time. But I hope that you will realize as you both read the book and you look at it, that some of these really ambitious feats are again a result of someone working really hard. So it's not the case that they didn't work hard. Also, again, really lasering-in on exactly what needs to be done. So it's doing the same work that you need to do for learning, but just with less of the waste.

[00:20:02] MB: I think it's worthwhile to unpack this a little bit more, and you touched on some of the basic strategies for meta-learning. But how do you, in a really tactical sense, start to drill down and figure out exactly what are the really high-impact effective learning strategies and what the dead ends are.

[00:20:19] SY: Right. So I think – And again, I divide in my book these nine principles or going over, specifically, a problem that a lot of learners have with many domains. So the principal is kind of the antidote. So if the way we typically learn has certain flaws, then the principle is the antidote. And one of those principles that I talk about is directness.

So I’ve already been hinting at it throughout this conversation. But the basic idea of directness is simply that if you want to get good at something, you need to do the thing that you want to get good at. If you want to know something, it always helps to ask yourself where and how will I use this knowledge before you start learning it so that you can do some practice in an environment that is really similar to where you actually want to use it.

This is actually based on really over 100 years of psychological studies that show that human beings are bad at something that psychologists call transfer. So transfer is when you learn something in one context, let's say in a classroom, and then you apply it to another context. So, let's say, real life. And the challenge here is that the way that we kind of often casually think about learning is that we think about learning like it's a muscle. So we think about, “Okay. Well, when I'm doing this brain training game, I'm training my brain to be smarter for other things. Or when I think critically about one problem, I'm improving my reasoning about something else.” Just, again and again, we show that when people learn things, they tend to be not only quite specific, but also tend to stay kind of stuck almost to the situations and contexts that you learn them in. So learn some formula in your physics textbook, but then in your engineering job in the real world you completely forget it, because it's difficult to transfer that knowledge.

So because there's so many of these studies that demonstrate this difficulty and this challenge, the ultralearning, I meant, often combat it by inverting that principle. That if you want to learn a language to have conversations, then you better be having conversations pretty early on. If not, right from the beginning, like Benny Lewis does. If you're waiting 6 to 9 months to do it, then you're going to have a lot of problems.

Similarly with programming, that if you want to be able to write computer programs, you need to write computer programs. Yet, in many universities, the way that will teach you and test you on computer programs is to write programs out on pencil and paper and then they will grade them, which is obviously never how you write a program in real life, other than maybe just a broad sketch of a program.

This is something that also has a lot of drilling down potential. So there's sort of the broad idea about doing it. But as you understand this principle of transferring, this principle of directness, you can start to see how you can make adjustments to your approach to make what you're doing more effective. So I have a really good example that I like, because I think it's something very subtle that I think a lot of people would miss when they’re learning and yet it makes a big difference.

So starting in about January, I started learning salsa dancing with my wife, and we were going to classes, and we are doing some sort of choreography in the class. So you'll do like a turn and then you spin them, and they spin you and you go under their arms or whatever, and it's like about 30 seconds, maybe less of stepping back and forth, and that's the move, and you will learn that, and then you rotate with new dancers and just kind of the learn it in the classroom.

Then we decided to go to a social, where you actually just dance with people and there is no teacher telling you what to do right in that instance. And we found it really difficult, even though we were doing so well in the class. So what was going on there?

One of the major problems is that when you are in the class learning the choreography, as a lead, as the person who is deciding what choreography you’re going to follow, you don't actually have to do those subtle things with your body to communicate where you want your follow to go. You just know that they know what you're both trying to do the same choreography and just do it, right?

So this is an example of where transfer fails, because you were missing some of the skills that actually are needed in the real world when you were training in the kind of simulation or in the sort of classroom environment. So this principle of directness, I think it has kind of a very obvious connection of do the skill you want to get good at. But if you really understand it, it's quite deep. So you can start to analyze little places where your skills might not be lining up with the thing you want to get good at, because of differences in how they’re actually practiced.

[00:24:37] MB: It’s such an elegantly simple point that I feel I could definitely apply better to many areas of my own life. If you want to get good at something, you actually have to do the thing that you want to get good at.

[00:24:48] SY: Yes. I mean, that's again the obvious sort of like high-level version of it, but don't let the obviousness or the simplicity of that statement fool you. I think there are many, many cases, even for me having written the book on this kind of stuff that I make the mistake, because I forgot about transfer or because I thought something was the same as something else and then they were different in a subtle way, and I only appreciate that later. So this is something again that if you get better and better at it, like many of the ultra-learners who I documented in the book who are real masters of this, you can make your learning more effective, because you are really not wasting the time with learning a bunch of things that don't end up transferring.

[00:25:28] MB: Well, like so many of the most important things in life. It's simple, but it's not easy.

[00:25:32] SY: Yes. That is definitely true.

[00:25:35] MB: Earlier, you touched on the principle of retrieval and started talking about that a little bit. Tell me a little bit more about retrieval. What is it and how do we start to apply that principle of ultralearning?

[00:25:47] SY: So I think you'll appreciate this, but there is a great set of studies done by Jeffrey Karpicke. I think he’s at University of Purdue, and they really demonstrate this principle retrieval really well. So rather than give away what retrieval is, I’d like to just kind of talk a little bit about these studies, because I think they're really fascinating.

So in one of the studies, he divided students up into multiple groups. One of the groups he says – Or whoever was running the experimenter. I don’t know if there was actually Prof. Karpicke, but the experimenters get you to do repeated review for a text in order to study for a test. So this is very similar to how a lot of students study for tests, where they read something over and then when they're done, they read it over again, and maybe they do some trivial stuff, like maybe re-transcribe their notes or do something like that. But they're basically just looking at it again and again and again in the hopes that they will remember it for the test.

Another group, they got to do what they call free recall. So free recall is when after you read the text, you close the book and then sort of without any prompt, without any questions, you just try to remember is much as you can from what you just read. After they did this – So they did this little test and they asked the students how well do you know the information? The people who did repeated review gave themselves high marks. They said, “I really understand this information well. I know it.” On the other hand, the people did free recall gave themselves very low scores. They’re like, “Oh wow! I didn't remember anything. This was so difficult.”

However, you give those same students an actual test and it inverts. Those who do free recall perform much better than those who do repeated review, and this is a really robust principle. So it's amazing that if you look at the vast majority of students, how they’re actually studying, it’s repeated review. They’re just looking at the notes again and again and again, and that doesn't work very well if you actually want to be able to remember things later or be able to use them in a real situation.

So another study, which I thought was really funny, because this study was just – The students were forced to use a particular learning technique. So they were just told to do repeated review or free recall. But in another study, they were given the choice. So students were allowed to choose which technique they wanted to use to study. And what they noticed is that poor performing students, the students who weren't doing as well, often opted for repeated review, because they weren’t ready to do recall or retrieval practice.

On the other hand, if you force those same students to do retrieval, so through experimental manipulation, you don't allow them to do review. They have to do retrieval practice. They do better on tests. So this is another example of where our intuitions about how we learn and how we ought to process information often lead us astray. And it's amazing how many times this comes up, not even just in taking tests, but in real life. So if you're practicing a speech. How many people read their note cards over and over and over again to memorize a speech? Don't do this. Put the notecards down and try to remember the speech, and only when you can't recall something, look at your note cards. That's the way to memorize a speech. It's not looking at the notecards over and over again. Yet, for many, many skills, this is how we practice it.

[00:28:44] MB: It’s such a counterintuitive finding, this idea that in many instances, the most difficult and frustrating learning strategies are actually the strategies that produce the most long-term learning.

[00:28:57] SY: So it actually even goes beyond that. So, R.A. Bjork, one of the psychologists that I talk about this chapter in retrieval even has a concept that he calls desirable difficulties, which basically mean that the more difficult it is to retrieve things, so the harder a time you have to remember something, like the less help there are, the less hints there are, the less cues there are. As an example of this, doing free recall is about as hard as it gets, because you don't have any prompts. Whereas if you have to do recall when someone gives you a question, that's a bit easier. If someone gives you a fill in the blank. It's even easier than that. If someone gives you like the first two thirds of the word you're supposed to remember, that’s even easier, right?

And so what they found is that the more difficult the retrieval is, provided you're successful in remembering it, the more effective it is. So it seems that difficulty and doing things that are frustrating and doing things that are hard may be at a very fundamental level what we need to be doing if we want to learn, and that a lot of the things that we do to make ourselves feel more comfortable and avoid those feelings are actually in the wrong direction when it comes to learning.

[00:29:59] MB: So if we are applying these principles in our own lives and being self-directed learners who are no longer in school, what is a concrete way to start to implement something like retrieval into our learning practices?

[00:30:11] SY: So retrieval impacts a lot of things. I just gave the example of like when you're memorizing a speech that you have to give. That would be the way to do it. And I think the right thing to think about with retrieval is think about anything that you need to remember. So think about things that have to come up without you necessarily being able to look them up. This is something that’s often underrated, because in our modern world, it's easy to look things up.

But I can give a good example of something were retrieval might come into play. So just imagine for a second. If you're not a computer programmer, try to just imagine for a second, because this is a computer programming problem. But if you are a computer programmer and that's what you do for a living, you might know a certain way to solve a particular problem. So you’ve learned a way to solve a particular problem.

Now, it may not be the best way to solve that problem. It may actually be bad for certain situations. And then let's say you read somewhere about some other way of solving that problem, and you’re reading it in some book and you’re saying, “Oh! That's very interesting. I should remember that for next time.” But the next time rolls around and you've completely forgotten that way of doing the problem and you go back to the old ineffective way that you had for doing the problem.

So this is an example where doing some kind of retrieval practice, so maybe even just like immediately after you read the article about it, you try to, “Can I explain to myself how this technique works?” Or you might even – If you want to be more sophisticated, you might even like put it in a notebook somewhere so that you could quiz yourself a little bit later about, “Oh, okay. This is this algorithm that I want to remember and I'll put in the notebook.”

I mean, we’re talking the computer programming, but obviously this applies to so many of our jobs. So this is an example where I think retrieval is important, because if know that, “Okay. I can use this particular solution for this kind of problem.” Well then yeah, maybe you don't need to memorize the details. You can just look it up in Google. But if you don't remember that there is a solution to this kind of problem that you're encountering in real life that might work, you're never going to be able to use it. You’re not even going to think to look it up in Google.

So this is one of the examples of where everyday life, where you're just trying to be good at your job, you’re just trying to do your work better, be able to understand things better, be able to do things in your life better where these principles have I think pretty pervasive impacts on how you should think and learn.

[00:32:23] MB: Hey, I'm here real quick with confidence expert, Dr. Aziz Gazipura to share another lightning round insight with you. Dr. Aziz, how can people say no more often and stop people pleasing?

[00:32:37] AG: This is not only important to figure out how to do, but to start practicing immediately. Because most people don't realize their anxiety, their stress, their overwhelm is often a result of not saying no. So here are some quick tips on how to start doing that.

First of all, imagine right now in your life where would you benefit from saying no? Where do you feel overloaded, pressured, overwhelmed, even if intellectually you're telling yourself you should? Tune in to your heart. Tune in your body where do you feel, “I don't want to.” Start paying attention to that. Start honoring that.

The next tip is to imagine saying no and then notice how you feel, because you’re problem going to feel all kinds of good stuff, right? Guilt, fear, “What are they going to think? I don’t want to let this person down.” What you want to do is before you go say no to them, you want to work through that. You want to address that. You want to get it on on paper. Can I say this? Why can't I say this? What's stopping me from doing this? Do a little prep work so you can really just practice it.

And then the third and most important step of course is going to be to go say no and start saying no liberally. Start saying no regularly. In fact, after listening to this, find an opportunity that day to say no, because the more you do it, like anything else, like any sub-skill of confidence, the more you do it, the easier it will become and the freer you’ll become in your life.

[00:33:53] MB: Do you want the confidence to say no and boldly ask for what you deserve? Sign up for Dr. Aziz’s Confidence University by visiting successpodcast.com/confidence. That success podcast.com/confidence and start saying no today.

[00:34:15] MB: I want to explore another one of the topics and one of the core pillars of ultralearning. Tell me a little bit more about experimentation.

[00:34:24] SY: Yeah. So experimentation is the sort of last kind of principle that I put in the book with these nine principles. And the main thing that I wanted to stress for experimentation was – Well, there're two things. So the first thing is simply that a lot of people, they want a step-by-step formula. So they want you to tell them step one this. Step to this. Step three this. And that can be helpful. I think that can often be helpful in the beginning, but the problem is that a lot of the challenges that we face don't really boil down to step-by-step.

If you want to start a successful business, I guarantee you there is no step-by-step formula. Why? Because the people following the step-by-step formula have made those kinds of businesses. There's a lot of competition. It's can it be difficult to succeed. Similarly, if you want to be a successful writer, or artist, or programmer, or architecture, or podcaster, you name it. There is no formula, because as soon as the formula becomes popular, everyone else is doing it and it sort of become stale a little bit.

So in a lot of ways, what we need to do in our learning efforts and in our lives in general is have this capacity for experimentation, is the capacity to try things out. See what's going to happen and then see what some results are and then monitor and make those adjustments. I think this is particularly true for learning, because the second point I wanted to make is that when we are learning things, a lot of what makes someone really successful in these sorts of self-directed learning projects, these ultralearning projects that I’ve talked about, isn't so much that they followed this step-by-step formula. They just knew about these three or four tactics and they just apply them and they had a lot of success.

Rather, it's from developing a sort of intuition that you have about when things are slowing down, when things are getting stuck. Why they're getting stuck? So you can sort of devise loops and little detours around your obstacles.

So many of us, we just have one solution to a particular problem and we just apply it relentlessly. And when it doesn't work, we just apply it some more. So I think the idea of experimentation is that we need to not only cultivate a lot of tools. We need to learn lots of different ways that we can solve our problems, learning, and otherwise. But then also we need to be flexible and recognizing, “When is this not working and when do I need to adjust that approach?”

So learning, and I think anything to do with improvement in life involves not only getting better at things and not only applying successful strategies, but also being willing to fail and being willing to make mistakes at times too.

[00:36:46] MB: Lots of great ideas that I want to explore from that. One of them, you touched on this notion of cultivating multiple different tools and strategies. Tell me more about that and how do we do it.

[00:36:56] SY: Yeah. So one of the things that I wanted to do with this book was to show in the particular domain of learning a lot of different tools people use, not to say that these tools are the panacea. So if you read my book, it’s definitely not the case that I'm saying, “Well, if you just use, let’s say, space repetition systems as an example, then all your problems will be solved.”

Some people really think that. They really do like space repetition systems. For them, it’s their favorite tool, or for other people's it’s mnemonics, or for other people it's using visual imagery as an explanatory tool, or for other people it’s getting their hands dirty and they don't like theory. For other people, they like book learning. They like to explore a lot of theory first.

So my idea here was to not only present a lot of these tools, space repetition systems, mnemonics, etc., so that you would have these ideas just in the back of your head that you know they exist. But then also tried to explain what sort of problems do they tend to solve. So when you're experiencing difficulties in something you’re learning, you can save yourself, “Didn’t Scott talk about some tool that might be helpful for this situation?”

So some of them are actual tools, like actual software. So space repetition systems are a good example of that. They are a software you can get. One of the more popular open-source ones is called on Anki, and it basically is an intelligent flash card system where you can create flashcards and it will allow you to remember information better, because instead of just testing you and then you just have to go through your flashcards again, it perfects kind of the timing. So it tries to predict when you're just about to forget something to give you the card as a reminder, but not reminding yourself insistently about the things that you already know.

So it's a tool for optimizing things, and that's very useful for memory-heavy subjects like law, or languages, or biology, or medicine. It can often be very useful for that. But that's just one technique. That’s just one tool, and I think the more tools that you have, the more that you're aware of, the more you can approach any problem with a Swiss Army knife instead of a hammer.

[00:38:57] MB: And that's a great analogy and one that actually Charlie Monger, who’s one of my all-time intellectual heroes and longtime fans of the show, will know that we talk about Monger a lot. But this whole notion, I think you made a great point, which is that software tools are important. But really one of the cornerstones of this is to cultivate these mental models, these thinking tools, these learning tools that you can apply flexibly in a lot of different situations.

[00:39:19] SY: Well, and that's one of the things that I talk about in the book as well, is about meat-leaning that we talked about kind of the short term benefits of doing that, where you do some burst of research on a project and then already you know, “Okay. Well, if I want to learn a language, use these three things. Don't use these other seven things. Okay, so that's good.”

But then in the long-term, as you do more projects and especially if you're doing projects in different areas, you accumulate more of these mental models. You understand how the world works. You understand how learning works. So once you, let's say, mastered memorization in one subject, you know some of those tools, you comply to another.

So I had a conversation with a he guy who is learning Mandarin Chinese, and he was a doctor. So he was very self-confident about the ability to memorize it. He’s like, “No. I know exactly how to memorize things, because I have spent basically my entire life having to memorize a lot of information in medicine.” There are differences in memorizing vocabulary words as there are with memorizing patient otology and this kind of stuff. But at the same time, I think you get that benefit.

So what I'm also trying to advocate in this book is not really just doing one project or just doing one sort of skill that you're going to improve, but as sort of lifelong philosophy of constantly learning new things so that you always are adding new tools and that those tools kind of in some ways it's sort of compounding growth, that as you get more tools, you get more ways you can solve problems, and you become more effective.

[00:40:47] MB: Love the reference to compounding your knowledge, because it's such an important idea and something that I talk about a lot, this notion that if you study and spend your time learning these mental models and these frameworks that either don't change or change very slowly over time, you can really start to compound your understanding the world in a very meaningful way. And over time it starts to lead to these massive changes and shifts and improvements in your ability to think and make decisions and understand reality absolutely.

[00:41:15] SY: Absolutely. Absolutely. And so I think that is really – One of the things – So we started this podcast talking about some of the projects that I've done and some of the projects that I mentioned that other people have done. Sometimes is a little bit of a quality of like, “Oh! Wouldn't it be great if I can learn a language quickly or wouldn't it be nice if I didn't have to spend so long taking classes?”

I think in some ways that approach kind of misses the point, because I think that the greatest moments that we’re going to have in our lives are not going to be just because you got some reward or because someone gave you a trophy or because you got some recognition. They’re going to be because you experience something that expands your sense of what's possible. I think learning, and particularly the kind of learning that I advocate in this book is really at the cornerstone of that.

So if you take on a project and you expand your skills quickly in a direction that you were struggling with before, that opens your mind to, “What other things could I do that I was holding myself back for?” When I did this trip to learn languages, my feeling wasn't just, “Oh great! I can speak more languages now, but that there were so many corners of the world and cultures and people that I knew they existed, but they were kind of opaque. They were sort of not possible for me to connect with and see, and I think the more subjects you learn, the broader and bigger your world becomes. So I think there's really something kind of life-affirming and expansive about viewing life this way through a series of learning projects and of really striving to do learning well.

[00:42:48] MB: And that makes me think of something else that I want to touch on you said earlier, which is this notion that the important skillset to develop in life as a learner, but really in anything, is this ability to be flexible and to experiment. And it's so easy to fall in the trap of just waiting for the formula or the answer or the thing that you think will give you perfect clarity and confidence to make the tough decisions in your life. But the reality is that, that never comes. You just have to get comfortable starting these little experiments and be flexible in adjusting to the things that life throws at you.

[00:43:20] SY: And I think the you hit the nail on the head too, that a lot of people are – Their kind of baseline emotion is some kind of fear or anxiety. That they want the world to be smaller, to be more comprehensible, to follow a list of rules, to have that security, and I think that a lot of times those feelings come out of a sense of inadequacy or incompetence, that if the world is bigger, it’s scarier. It there's more things to understand, if things don't break down to a formula, then I might fail. I might not be able to do it.

So I don't think that I have an answer for that. I don't have the, again, the formula for getting past formulas. But I think if you invest more in your process of learning itself, you build some of that self-confidence. As you build more self-confidence, you become more comfortable with things being ambiguous with there not being a right answer, with trying something when you don't know whether it's going to work.

So I think the more you can take on these kinds of projects and approach things this way, the easier it is to be comfortable, and I think you can turn those feelings of anxiety and fear and worries about what's going to happen in life into feelings of wonder and curiosity.

[00:44:31] MB: There's one other topic that I want to touch on really briefly and share. Can you tell me a little bit about the Feynman technique and how to apply it?

[00:44:39] SY: Yeah, sure. So the Feynman technique was something that I made a video about this technique, probably about in 2011. So a while ago, and it's become somewhat popular since. The idea of the technique was that around the time I was using this, I just read for the first time Richard Feynman's fantastic autobiography, if you haven't read it, called Surely You're Joking, Mr. Feynman. And in it he kind of documents his approach to dealing with difficult problems. So Richard Feynman, for those of you who don't know, was a Nobel prize-winning physicist. He kind of was one of the founders of quantum electrodynamics. So you can tell he’s a pretty smart guy. But what I really liked about him was that he had this kind of fearlessness and kind of iconoclastic way of thinking about problems. So it wasn't just that he was smart, but also that he had a tenacity for dealing with things that he didn't understand and he didn't have this sort of difficulty that some of us do that when we don't understand something, we want to push it away. For him, he really wanted to get his hands dirty.

So I kind came up with this technique that I thought sort of embodied a lot of his philosophy. And the basic idea of it is it let's say you're taking something. Let’s say you’re taking a math class. This is sort of a canonical example of where you might not understand something that a lecturer told you. So you write at the top of the page what it is that you’re trying to understand. You can say like, “Understanding derivatives, or understanding trigonometry,” and you probably want to reduce it down to the most- narrow part of what you don't understand. So if you don't understand, let's say, the sign rule, then put the sign will. Don't just put trigonometry.

Then what you should aim to do is to teach this idea, is to write out an explanation as if you were teaching it to someone else. So you try to explain the idea as if you were going to go on and give a lecture and these were going to be your lecture notes. The thing that I found very valuable about doing this is twofold. So, one, simply by writing down what you don't understand, you often come to understand it. So sometimes just putting your ideas on the paper can overcome the fact that in our head there’s sort of bunch of different things all going on at the same time and it's hard to keep everything straight. So just writing things down can help with that.

The second thing that it helps with is that when you aren’t able to resolve those problems, so you start writing and you don't have an answer to your question. Generally, you zoomed in a little bit. So you’ve gotten a little bit more focused at where the issue you don't understand it. So as you start explaining derivatives, you start to say to yourself, “Well, what’s going on here? I don't understand this.” Then once you don't understand that little piece, then you can go to a textbook. You can go to a teacher. You can go to a colleague. You can go to a pear and you can ask them.

So sometimes that just goes to re-watching that segment of a lecture video and sometimes you don't have that. Sometimes you type Khan Academy or you type into Google how do I do this, or how do you do that, and then an explanation will come up. But this is basically a way of debugging your own understanding, because it reveals what the problem is and then you got a bit of a narrower, more reduced scope to try to solve the problem the next time. And if just keep repeating this process, generally, I find you'll get the answers to your problems and you’ll understand something that you found was difficult before.

[00:47:48] MB: It’s such a great strategy, and reminds me of the quote which I think is often attributed to Abraham Lincoln, but may not necessarily be his, which is, “If you give me an hour to chop down a tree, I’ll spend 90% of the time sharpening an axe.”

[00:48:02] SY: Yeah. Yeah. Well, that’s true, and I think so many of us, we want to rush things. So how many students when they see something they don't understand, their instinct is memorize, right? Well, there's no understanding this, so I have to memorize it.”

I've been writing about learning from a long time in book. So I get these emails from students where they’ll say things like, “Well, you don't understand, Scott. And I know you talk about how you should understand things and not like just try to memorize them. But in my class, it’s different. They only want to memorize things.”

So then there's usually bit of back-and-forth and I say, “Okay. Can you give me an example? Give me something from your class?” It's almost always that the example they bring up is like, “No. No. No. You were supposed to understand that.” And I think that something that a lot of us fall into, is that we have some difficulty with something, and maybe the tool that we have in our toolkit is memorization. So if you don't get something immediately, then that's what you think to yourself, “Well, I just have to memorize it.”

So this is one of those situations where there are situations where maybe getting a super deep understanding is not as important. So if you are having to memorize words in a new language, maybe don't need to know the detailed etymology of every single word, although it might not hurt for some words. But at the same time, so many of us sort of fall back on the tools that we understand for learning and we don't have a real broad vocabulary that we can use to approach a lot of different problems. And so it's no wonder that we get stuck from time to time.

[00:49:26] MB: What would one piece of homework be that you would give somebody listening to this that they could start to concretely implement some of the themes and ideas that we've talked about today?

[00:49:37] SY: So the one that I usually lean on, and I mean there's many. We've talked about a lot of different ideas. But the one that I usually put is my sort of most important take away, would be think about something that you are learning right now or that you're trying to learn, and now I want you to think very clearly about what would be the kinds of situations where you would use that knowledge or apply that skill.

So this obviously applies if you're trying to work on an actual skill. So if right now you want to learn French, it might help to think about, “Well, when would actually use French?” This isn’t to dissuade you from learning it if you can't think of an immediate answer. Lots of things you can use in the future don't have an obvious use right now. But even if you say to yourself, “Well, I’d probably use it when I'm traveling.” That already gives you a lot of hints about how you might structure a project, which would be very different if the immediate answer that popped in your head was, “Well, I really like to read The Count of Monte Cristo in French or something like that.

Similarly, if we’re talking about theoretical knowledge. So you're just reading a blog article, listening to a podcast, just reading a business book you found. Asking yourself, “What kinds of situations would this knowledge come up in?” is very useful because you start automatically thinking about not only how you could transfer to those situations, but you also start thinking about where you're going to have to do practice if you actually want to get good at it.

So many people buy books and then they buy a book and then they realize a couple months later, “Oh, wait! My life didn't change it all,” and it's because they didn't actually implement the ideas. It’s because the ideas never made contact with their real life. So of course the ideas stayed really a nerd. So if you can start thinking about these things very early on when you're learning, you'll get more efficacy just because you’ll avoid this problem of transfer and also because you'll be able to start making little tweaks to what you do going forward so you can apply it more easily.

[00:51:24] MB: And Scott, where can listeners find you and the book and your work online?

[00:51:29] SY: Yeah. If you're interested, I highly recommend checking on my book, Ultralearning. You can find links to it on my website at scotthyoung.com. That's S-C-O-T-T-H-Y-O-U-N-G.com, and there I also have over 1,300 articles that I've written over the last 13 years on my blog. So there are quite a few articles there as well for free about learning, about personal development and really a lot of the stuff that I know you talk about here on this podcast.

[00:51:57] MB: Scott, thank you so much for coming on the show and sharing all these wisdom with our listeners. Such a great conversation and some really insightful techniques and strategies and ideas about how to be better learners.

[00:52:09] SY: Oh! Thank you so much for having me. It was great.

[00:52:11] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

September 12, 2019 /Lace Gilger
Mind Expansion
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Use These Powerful Thinking Tools To Solve Your Hardest Problems with David Epstein

September 05, 2019 by Lace Gilger in Decision Making

In this episode we discuss powerful thinking tools and strategies you can use to break through tough problems and give yourself confidence and clarity when you’re dealing with uncertain situations. We share the breakthrough strategy that was used to invent astrophysics, explore how you can make tough life and career choices, and show you how you can use quick experiments to test, learn, and get results quickly. We share all of this and much more in with our guest David Epstein.

David Epstein is the author of Range: Why Generalists Triumph in a Specialized World, and of the New York Times bestseller The Sports Gene. He has master's degrees in environmental science and journalism and has worked as an investigative reporter for ProPublica and as a senior writer for Sports Illustrated, writing some of their most high-profile investigative stories.

  • We don’t teach the skill of actually THINKING in today’s world.

  • There’s a HUGE advantage in connecting ideas and learning how to think broadly, especially as people specialize more. The more and more people specialize the more powerful range and broad thinking becomes.

  • For much of the 20th century most of progress was driven by specialization, but beginning in the 1980s, most breakthroughs started coming from multidisciplinary combinations and breadth, not depth.

  • The “cult of the head start” - the drive to specialize as narrowly and as early as possible.

  • What can we learn from the story of Tiger Woods?

  • In almost every sport, athletes start out with a “sampling period” and “systematically delay specialization."

  • Traditional chess is an activity where early specialization is really important.

  • Grandmaster’s advantage in chess stems primarily from deep pattern recognition.

  • Moraveck’s paradox - humans and machines have opposite strengths and weaknesses.

  • In freestyle chess, you outsource the pattern study to the computer, and you focus on the higher level strategy - it becomes a completely different game. That’s what has happened to success in today’s world.

  • You see the same pattern play out in ATMs and Bank Tellers, and across a wide swath of industries and domains.

  • “A broader set of integrative skills” is where humans can add the most value.

  • How “wicked learning environments” like business, investing, medicine, and human interaction are much trickier to navigate, and what that means for how you learn and improve

  • How do we play “Martian Tennis?” Where there are murky feedback loops and things constantly change.

  • Learning and improvement in “kind domains” vs “wicked domains”

  • Using “Fermi Problems” to navigate tough situations and learning environments

  • Why you should ask yourself “How many piano tuners are there in New York City?"

  • The Importance of “broadly applicable reasoning tools” over highly specific knowledge

  • The powerful thinking tool from the inventor of astrophysics that you can use to understand confusing and difficult phenomenon

  • Analogies are one of the most important tools for creative problem solving

  • Successful problem solvers are more able to determine the deep structure of a problem before they proceed to match a strategy to it.

  • Come up with an enormous number of analogies, as many analogies as you can, from different domains, with a structural similarity

  • “Switchers are winners” - why changing your job or changing what you study can end up being a huge win for you.

  • The economics concept of “match quality” and how it can impact the direction of your life

  • Who wins the tradeoff between early and late specializers?

  • Early specializers jump out to an initial lead, but then eventually lag behind and get left behind by the late specializers

  • Grit is great, but strategic quitting can be a great thing. Even the researcher of Grit, Angela Duckworth, supports changing directions.

  • It’s important to try things, and quit things, to find the true “match quality” for what can make you happier and make you a better performer

  • “We learn who we are in practice, not in theory.” - Herminia Ibarra

  • Which among my various possible selves should I start to explore now? How can I do that?

  • Start with quick experiments, test and learn, don’t begin with grand plans

  • Create a “book of small experiments” and start testing the things you might want to do or learn

  • Taking a beginning fiction writing class helped David become a better nonfiction writer.

    • Replacing the quotes with his own narration to make it more clear

  • How you can use the Japanese concept of “Bansho” to improve your thinking and become a more effective learner

  • “Making connections” knowledge vs “Using procedures” knowledge. Drawing broad and deep connections instead of learning routines.

  • Sometimes rapid development can undermine your longer term develop.

  • You want to develop deeper more flexible knowledge.

  • The power of using “Interleaving” as a learning method.

  • Forcing learners into "conceptual thinking" improves deep and longer lasting learning.

  • Homework: Create a “book of small experiments” and start testing the things you might want to do or learn. Do something new once a quarter. Create a hypothesis of why you want to explore that interest and test the hypothesis.

  • Homework: Whenever you’re thinking about a project you’re going to take on, you will make predictions about how that project will go, use the ‘outside view’ instead of the ‘inside view.’

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • David’s Website

  • David’s Wiki Page

  • David’s Twitter and LinkedIn

Media

  • [Scholarly Article] APS - “The Two Settings of Kind and Wicked Learning Environments” by Robin M. Hogarth, Tomás Lejarraga, and Emre Soyer

  • [Article] Newsweek - “MAN VS. MACHINE“ by Steven Levy

  • [Article] The Guardian - “'Calling bullshit': the college class on how not to be duped by the news“ by James McWilliams

  • [Article] Scientific American - “The Interleaving Effect: Mixing It Up Boosts Learning” By Steven C. Pan

  • [Wiki Article] Fermi problem

  • [Wiki Article] Moravec's paradox

  • [Article] tdaxp - DUNCKER’S RADIATION PROBLEM

  • [Article Directory] David’s Author directory on Sports Illustrated, Slate, Pacific Standard Magazine, The Guardian, and The Atlantic

  • [Book Review] The New York Times - “Remember the ‘10,000 Hours’ Rule for Success? Forget About It” by Jim Holt

  • [Article] Morning Brew - “A Conversation With "Range" Author David Epstein” by Alex Hickey

  • [Article] NPR - “'Range' Argues That Specialization Should Not Be The Goal For Most” by Bradley Babendir

  • [Profile] TED Speaker Profile - David Epstein

  • [Article] Daily Stoic - “Bestselling Author David Epstein On Philosophy, Accepting Obstacles, and Why Generalists Triumph in a Specialized World”

  • [Article] Medium - “Lessons from “Range” by David Epstein” by Kyle Nielson

  • [Article] The Verge - “Why specialization can be a downside in our ever-changing world” by Angela Chen

  • [Article] ProPublica - “When Evidence Says No, But Doctors Say Yes” by David Epstein

  • [Article] CBS News - “"Range" author David Epstein explains why generalization beats specialization” by David Morgan

  • [Podcast] Finding Mastery - AUTHOR DAVID EPSTEIN: SPORTS GENE, CURIOSITY, SELF-DISCOVERY

  • [Podcast] EconTalk - David Epstein on Mastery, Specialization, and Range

  • [Podcast] The Learning Leader - Episode #310: David Epstein – Why Generalists Will Rule The World

  • [Podcast] Good Life Project - WHY GENERALISTS BEAT SPECIALISTS | DAVID EPSTEIN

  • [Podcast] Art of Manliness - Podcast #127: The Sports Gene With David Epstein

  • [Podcast] Lewis Howes - EP. 817 You Don’t Have to be the Best

  • [Podcast] Way of Champions - #116 Why Generalists Triumph in a Specialized World with David Epstein

Videos

  • TED - Are athletes really getting faster, better, stronger? | David Epstein

  • APB Speakers - Epstein and Gladwell discuss “Range” at MIT - David Epstein

  • Big Think - How to study better and avoid a test-day disaster | David Epstein

  • Politics and Prose - David Epstein with Daniel Pink

  • 42 Analytics - SSAC19: Making the Modern Athlete: A Conversation with David Epstein and Malcolm Gladwell

  • Next Big Idea Club - An Introduction to "Range" by David Epstein

  • Mike Matthews - David Epstein on the truth of genetics and physical abilities

  • Leaders - David Epstein (The Sports Gene): Why 10,000 hours is too much and not enough

  • The Aspen Institute - "The Sports Gene," A Conversation with Author David Epstein and Olympic Medalist Dara Torres

Books

  • Range: Why Generalists Triumph in a Specialized World by David Epstein

  • The Sports Gene: Inside the Science of Extraordinary Athletic Performance by David Epstein

Misc

  • [SoS Episode] Self Help For Smart People - How You Can Spot Bad Science & Decode Scientific Studies with Dr. Brian Nosek

  • [Website] Herminia Ibarra

  • [Study] Harvard University - The Dark Horse Project

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 4 million downloads and listeners in over a hundred countries.

In this episode, we discuss powerful thinking tools and strategies you can use to break through tough problems and give yourself confidence and clarity when you're dealing with uncertain situations.

We share the breakthrough strategy that was used to invent astrophysics. Explore how you can make tough life and career choices, and show you how you can use quick experiments to test, learn and get results rapidly. We share all these and much more with our guest this episode, David Epstein

Are you a fan of the show and have you been enjoying the content that we put together for you? If you have, I would love it if you signed up for our email list. We have some amazing content on their along with the really great free course that we put a ton of time into called How to Create Time for What Matters Most in Your Life. If that sounds exciting and interesting and you want a bunch of other free goodies and giveaways along with that, just go to successpodcast.com. You can sign up right on the homepage. That’s successpodcast.com. Or if you're on your phone right now, all you have to do is text the word “smarter”. That's S-M-A-R-T-E-R to the number 44222.

On our previous episode, we discussed what creates great performance at work. We uncovered how you can do better work in fewer hours. How you can get rid of wasted meetings with hacks that you can use to make your meetings radically more productive to finally remove the things that are distracting you and learn the recipes you need to say no to your boss the right way so that you can focus on the biggest things that will create the most value in your work. We shared all of that and many more lessons with our previous guest, Dr. Morten Hansen. If you want to do better work in less time, listen to our previous interview.

Now, for our interview with David.

Please note, this episode contains profanity.

[00:02:20] MB: Today, we have another awesome guest on the show, David Epstein. David is the author of Range: Why Generalists Triumph in a Specialized World, and of the New York Times bestseller, The Sports Gene. He has a master’s degree in environmental science and journalism and has worked as an investigative reporter for ProPublica and is a senior writer for Sports Illustrated writing some of their most high-profile investigative stories.

David, welcome to The Science of Success.

[00:02:44] DE: Hey, Matt. Pleasure to be here.

[00:02:46] MB: Well, I'm really excited to have you on the show today. As I was selling in the preshow, I’m a huge fan of Range and I really enjoyed the book. I recommended it to many different people, and it just touches on such an important theme and idea, this notion that in today's world we have all this information at our fingertips, and the real skill, the real challenge is in a world of deep specialization of tons and tons of infinite information. The real skill that becomes more and more valuable is how do we step back and start to combine things and how do we really teach the skill of actually thinking.

[00:03:17] DE: Yeah, and unfortunately we often kind of don't, right? And I think that's really unfortunate, because people – Some of the work that I marshaled in the book, I wanted to show how big an advantage there is to connecting ideas and learning how to think broadly, particularly as people specialize more, right?

So it's like them more and more specialized people or push to get, the greater the advantages are for people who can kind of look across domains and integrate knowledge. This is showing up in pretty interesting ways in research. Like some of the research in technological innovation that I looked at showed that for a lot of the 20th century, the people making the biggest impacts were those who drilled really deeply down into one area of technology as classified by the U.S. Patent Office.

But then, starting in about the mid-1980s, where we have the explosion of information technology and suddenly huge amounts of information are quickly available and widely disseminated, suddenly you start seeing the biggest and most valuable impacts coming from people who had actually spread their work across a large number of different technological domains, often bringing something from one area where it was kind of normal and putting it into another area where it was rare and more valuable. And that trend has only accelerated, but it seems like our notion of how to be successful really hasn't kind of kept pace with that.

[00:04:33] MB: Yeah, it’s a really interesting problem, because in today's world there is almost a scream or cry or drive to specialize as early as you possibly can to really dig in and focus on one particular thing, and yet that skill set of broad thinking is so powerful.

[00:04:51] DE: Yeah, and I think you mentioned the drive to specialize as sort of early and narrowly as possible, right? Or what I call raise the cult of the head start, basically. And I think it might be useful to sort of share the jumping off point that I start the book with, which comes from the sports world. The introduction I called Roger versus Tiger, basically. I started with Tiger Woods, because I think Tiger Woods is probably the most powerful modern development story. It's been at the core of at least a half dozen best-selling books. And even if you don't really know the details of the Tiger story, you probably kind of absorbed the gist.

His father gave him a putter when he was 7-months-old. 10 months, he started imitating a swing. He was physically precocious. Two-years-old, you can go on YouTube and see him on national television demonstrating a swing. Three-years-old he’s saying, “I’m going to be the next Jack Nicholas.” You fast-forward at age 21, he’s the best golfer in the world. And that has been I think probably the most written about and most disseminated story of development of expertise.

So, against that kind, on the other side of the teeter totter, I put the story of Roger Federer, who played some basketball, some tennis, some swimming when he was a kid. His mother was a tennis coach, but declined to coach him because he wouldn’t balls normally. He went on to play handball, volleyball, skateboarding, rugby, a number of other sports.

When his coaches tried to bump him up a level to play against older boys, he declined, because he just want to talk about pro wrestling after practice. He did wrestling after that, and he just kept trying one sport after another, and was not focused on being great early.

In fact, when he got good enough to warrant an interview with a local newspaper, the reporter asked him what he'd buy if he ever became a pro with his first hypothetical paycheck, and he said a Mercedes. And his mother, who like did not want him focused on sports to that degree was appalled and asked the reporter if she could listen to the interview recording. And the reporter obliged and it turned out Roger had actually said more CDs in Swiss German. He just wanted more CDs, not a Mercedes. So she was okay with that.

And kind of the question I had was which one of these is the norm? Because we've heard of both of these people as adults obviously, but we only hear about one of their development, and what I found was that the research shows that in fact in basically every sport, almost every sport, athletes who go on to become elite start with what scientists call sampling period. They play a wide variety of sports. They learn broad general skills that they later integrate. They learn about their interests. They learn about their abilities and they systematically delay specializing until later than their peers. So I thought that was kind of a good symbolic jumping off point for what I’ve then found in a lot of other domains.

[00:07:27] MB: It's so fascinating. One of my favorite examples from an early part of the book was this notion of chess, and it ties back to what you said a second ago, that in the early part or for most of human history really and the early part of the 20th century, the skill of winning it chess was all about this deep specialization or the memorization of tactics. But then you talked about this new form of chess that’s emerged called free chess or freestyle chess. Can you explain what that is and how the skillset of being successful at that game is completely different and really relates to the theme that we’ve just explored?

[00:07:59] DE: Yes. So to give a little background on that, chess in fact is an activity, traditional chess, is an activity where early specialization is really important. I definitely don't claim in the book that everything benefits from this breadth or this range. So a lot of things do. But chess, the grandmasters advantages in chess is based on recognition of recurring patterns, essentially.

So if you haven't started studying patterns by age 12, your chances of reaching international master status, which is one down from grand master, drops by one in four to about one in 55. So you got to be studying those patterns early because, again, that is the advantage. But computers are much better at recognizing patterns than humans are.

So once we had computers with sufficient power, they blew humans away, most notably in 1997 when Deep Blue beat Gary Kasparov, the best chess player in the world. But Kasparov recognized in the way the computer played something called Moravec's paradox, which is this idea that humans and computers or machines often have opposite strengths and weaknesses. So, Kasparov said, “You know what? I wonder what would happen if we teamed up humans and computers.” And so he helped launch what's called freestyle chess tournaments. In freestyle chess, a computer can play on its own. A human can play on his or her own. But also humans can play with other humans and with other computers, whatever you want. You can play however you want.

To his surprise, the winner of the first big tournament was neither a grand master nor a supercomputer, nor a grand master with a supercomputer, but a pair of amateur chess players with three normal laptops. Somehow, this combination, it turned out that freestyle chess required a totally different skill set than traditional chess. Basically, the computers, you could outsource all of the years of pattern study to the computer, and then the job became thinking about much higher level strategy. Instead of sort of these tactical patterns, thinking about how do you manage the little battles to try to win the war and how do you process streaming information from multiple computers and direct them to search whatever you think is valuable.

So, Kasparov's conclusion was that these amateurs were actually better at coaching the computers than the grandmasters who were sort of used to a very certain type of play were. So those amateurs, they beat the best. They were playing the highest level of chess ever seen, and this is sort of a theme in what is most automatable. So the fact that chess – Chess is amenable to early specialization, because it's based on recurring patterns, and that is exactly what makes it relatively easy to automate.

So we’re kind of in this work era where the things that are most based on repetitive actions and repetitive thinking and repetitive solutions are the quickest to be automated, and the uniquely human skills are this sort of much more big picture, broader sets of skills that require integrating knowledge. So I thought that was a good symbol of kind of where the work world is going, and we’ve seen that in other industries as well, where the years of specialized repetitive experience can be outsourced in a flash, and it makes the entire challenge completely different.

[00:11:09] MB: I just thought that was a really succinct and great analogy of what's happened in today's world and the skills that are required to be successful in the 21st century.

[00:11:18] DE: And this isn't just for sort of chess used to be viewed as kind of the epitome of human cognition, right? But that's not really the case, because obviously it can be passed to computers pretty quickly. But we’ve seen this in all sorts of other places too. When I was going back and looking at – So, in Newsweek's cover of the Kasparov Deep Blue back when Newsweek was one of the largest magazines in the world, the cover was the brain's last stand, right? This was viewed as this sort of showdown. Would a human still have anything to add?

And when I was going back and looking at coverage of technological innovation and disruption, you'd see this constantly. Like there was his big TV series about ATMs when they first debuted, and tons of articles that were all about others, a few hundred thousand bank tellers in the United States and they’re all going to go out of business overnight, because now we have ATMs.

In fact, what happen instead is that there are more ATMs in the US. There was a rise in bank tellers, and that happened because, first of all, the ATMs made each bank branch cheaper to operate, and that meant banks could open more branches. So fewer tellers per branch, but more branches overall. But it completely changed the job from one of repetitive cash transactions, to one where that's all handled by the ATM. And the bank teller is essentially a customer service representative, and a marketing professional, or a financial advisor. They turned into these individuals with a much broader and often including soft skillset instead of someone who specialized in these repetitive transactions.

So those kind of freestyle chess transitions, they really abound all over the place and in domains that actually have had more AI and more computers, job growth has been greater, but it's changed the job to one that requires these broader sets of more integrative skills. If you can do that, then you’re well-positioned for the future.

[00:13:14] MBI love that phrase, broader sets of more integrative skills. But one of the things I really enjoyed about Range is that – A question I've pondered for years is how to apply the method or the lessons of deliberate practice to skills or fields, like business, where the feedback loops are often long, or murky, or even counterintuitive. And you had a great discussion in the book that really brought a new level of clarity for me about understanding this, which was around this distinction between what you call wicked domains and what you call kind domains. I’d love you to explain that.

[00:13:50] DE: Yes. So those are terms coined by the psychologist, Robin Hogarth. And to explain kind domains, again, we can go back to something we've talked about already. Chess is a good one, and golf is a really good one. So a kind domain or a kind learning environment is one in which all the necessary information is clear. The next steps and goals of what you should be aiming at are very clear. Nothing is hidden. Every time you do something, you get automatic feedback that is both immediate and accurate.

So, again, you can think of something like golf where you hit the ball and you see exactly what happens. The feedback is immediate and accurate, and you essentially try to do the same thing over and over with as little deviation as possible. Some of the people that study it actually kind of classify golf as almost like an industrial task. And chess, it's a huge store of previous data. Information is clear. You’re seeing recurring patterns and you see what happens right away, basically, and kind of being accurate.

But again – So those domains, kind learning environments or kind domains are amenable to specialization, because the challenge doesn't change. Work next year will look like work last year. The problem is we've extrapolated those to other areas of work, like the business world, and golf and chess happened to be really poor models of most things that people want to learn, because most of the things we want and need to learn now in this much more dynamic work world are what Hogarth would call wicked learning environments.

Where you aren’t just given all the information that you need, and some will remain hidden, human behaviors involved. The next steps in the goals you're aiming at aren’t just clearly laid out for you. When you do something, you may not get feedback at all, or you may get feedback that's delayed, or you may get feedback that's completely inaccurate.

Matt turns out to be kind of the norm for most of the things that most of us want to do. In fact, in these wicked learning environments, doing the same thing over and over can often have really perverse unintended consequences. One of the examples that Hogarth liked to use was of this – He used a lot of examples from medicine, and one of the examples was this doctor in New York City who got famous because he would predict over and over correctly that patients would develop typhoid, and he could do that just from feeling around their tongues or palpating their tongues with his hands. And over and over, he got it right before they showed a single symptom. So he became rich and famous for doing this over and over.

But years later, one of his colleagues observed that using only his hands, he had been a more productive carrier of typhoid than even typhoid Mary. It turned out that he was actually spreading the typhoid by touching patients tongues with his hands. The feedback he was getting was telling him that he was right over and over again. So he did it more and more and more and more.

Most of us might not be in that wicked of a learning environment, where the feedback actually enforces the exact wrong lesson. But most of us are not in a situation like chess or golf. Most of us are playing what Hogarth would call Martian tennis, where we know things are happening. We see people playing. We can try to interpret what's going on, but nobody just hands us the rules, and they can change at any moment. So work next year might not look like work last year. My guess is, for most people listening, the domain they’re in, they can count on work next year looking like work last year until the end of their career.

[00:17:10] MB: One of the great tools or strategies that you talked about to be more effective at playing Martian tennis or navigating these wicked learning environments were, as you call them, Fermi problems. Tell me a little bit more about how we can use that tool and other tools to become more effective at operating and learning and improving in these wicked environments.

[00:17:30] DE: Yeah. So they’re Fermi problems. Named after Enrico Fermi, the great physicist who led the creation of the first sustainable fission reaction, and they’re called Fermi problems because Fermi found it really useful. First, he would sort of screen some of the people he’d work with, but he also himself found it really useful to make large-scale estimates really quickly so that he could tell if he was kind of going on the right track. So, Fermi problem is one in which you aren't given a lot of information. But you have to kind of use things that you’re already familiar with to try to break down a problem and get a sense of where you should even start to think, essentially.

So one of the well-known ones that I actually got on a college chemistry exam, at time I had never heard of it, but is to ask how many piano tuners there are in New York City. So I literally had this question on a on a college chemistry exam. And the thing is it sounds difficult and kind of obscure. And if first, most people's instinct is just to say like, “Gosh! I don't know. A thousand? 10,000?”

But the point, what you really want to do, is break the question down into all of these tiny chunks that you can actually deal with, with things that you know. So you say like, “Okay, how many people live in New York City? It’s about 9 million. Obviously, everyone doesn't own a piano, and it's probably only families that own pianos. And how large is a typical family? I don’t know. Four, five people.

So, how many families do I think there are in New York City? I guess that would mean – I’m trying to do this in my head. Like, 1 to 2 million. How many families do you think own pianos? I don't know, between one and five and between one and 10. So that would leave you with like something like 50 to 150,000 pianos. And then you ask, “How often do they need to be tuned, and how many pianos can a one tuner tune I a day?” So you go through these estimates, and the thing is none of them has to be particularly accurate for you actually to come out with a pretty good estimate at the end.

So I think based on what I was saying, it would be something in the hundreds of the number piano tuners who can serve all the pianos in New York City. And Fermi found this incredibly useful when he was starting out with a problem of trying to think through where should he start. What direction should he head? Is something that he's trying to do feasible or not feasible? And he used that a lot in development of the first controlled nuclear explosions.

When you're dealing with these problems, these more wicked problems where you don't – You can't just go look it up or you don't have previous experience where you know the answer. Someone can just tell you the perfect answer. Using these sort of broad estimation skills can really sort of help you kind of define the Martian tennis playing field so you sort of know where to start. It's also incredibly valuable for – Like once you start getting used to Fermi estimation. I’d refer anyone who's interested. Go online.

There's a college course called Calling Bullshit that the University of Washington had put up its syllabus online, and one of the classes is about using Fermi estimation to understand really quickly that certain stats you’re being fed on cable news are maybe technically accurate or being completely miss portrayed essentially.

So it turns out to be a really useful skill for the wicked world. Just taking these problems instead of reacting with intuition, trying to break them down into constituent parts and get a sense of what you're dealing with, since no one can really tell you. I hope that makes some sense. Nobody's asked me about that before actually interestingly, I mean, in all of the interviews of done about this book.

[00:20:58] MB: That's fascinating to me, because to me that was maybe one of, if not the most important concepts and chapters in the entire book. And there are some amazing themes and ideas in there. But just this notion that it's something that I think the whole project of this podcast is all about the same quest to teach people these broadly applicable reasoning tools and the way to actually think about the world and how to interpret in today's world. There're so much misinformation and data out, and “data out there” that can be interpreted a bunch of different ways. It's such an important problem to think about how do we shape our minds and think more effectively in these wicked environments.

[00:21:37] DE: I think it's such a great tool. And you're totally right. And it’s such a broad tool, right? So, when I was at Sports Illustrated or ProPublica. When I was doing investigative work and when I'm evaluating scientific papers, like I’ve kind of practiced Fermi estimation when I can.

So, if I get curious about something I see in a newspaper and suddenly I want to know – I don't know. Like how many – I mean, one I was doing the other day was – I was talking to somebody. I was trying to guess how many NCAA track and field athletes throughout in the United States. So it doesn't matter what I was trying to guess. But when I do that, instead of trying to Google it right away, I'll try to do Fermi estimation, and I’ve noticed that once you try to do it, it starts coming naturally to you.

So, instead of just using your intuition, you start doing it whenever you see numbers. And it's been so useful to me when, say, if I'm working on an investigative piece when someone is giving me stats that are misleading. And maybe I only have the one interview to be talking to someone, and so I have to kind of make some estimates in my head while it's going. And you can pretty quickly figure out if they’re really misleading you or if a scientific paper is kind of maybe not portraying it's data very well, or if a business is pitching its data in a way that isn't really representative of what's going on.

I’ve found in readily useful, but it took some sort of practice, where instead of Googling something right away that I’m interested in. I try to actually go to that process of breaking it down into these things that I do know and see if I can get the right order of magnitude.

[00:23:03] MB: It's so funny, and I don't want to keep harping on this topic, but it is really important. And we have a couple great previous interviews that talk about how to decode scientific studies and see through some of these things. So we’ll make sure to include those and the information around the calling Bullshit course in the show notes for listeners to be able to dig into that even more.

Another topic that I thought was almost parallel to this, and there's many recurrent and related themes in the book, obviously, but the story of Kepler and the toolset of thinking by analogy, to me, really mirrored Fermi thinking in many ways and I thought was a great skillset to solve complicated and confusing challenges in today's world and these wicked learning environments.

[00:23:44] DE: Yeah, and I think – So, the story, just in a nutshell, the story of Kepler. And I studied astronomy in college, and so I'm prone to use stories of astronomers. But, essentially, Kepler kind of invented astrophysics in the sense that when he started his astronomical investigations in the 16th century, astronomers thought that the heavens were – Like all heavenly bodies were riding on these invisible crystalline spheres and you just couldn't see them, but everything did the same thing for eternity, and that there were these souls inside of the planets that caused them to move how they did and all these sorts of things. He started to see things that didn't comport with that.

Like he saw a comet go across the sky in Europe and said, “Wait. Why haven't –” Like really close to the earth, and he said, “Okay, why didn’t that break the crystalline spheres?”

He kept having questions about things that didn't fit. Like he saw a supernova, which is the light from the death of an exploding star, basically, and said, “Wait, but nothing is supposed to change in the heavens. So something seems wrong.”

He pretty soon realized that you for 2,000 years, before him, essentially, these were the beliefs about the universe. And all the sudden he realized that some of them are probably wrong. But he didn't have anything to go on, because he was so far outside of traditional knowledge that he didn't really have much to work with. So he turned to analogies saying, “Okay.” He noticed that the planets had different motion based on their relation to the sun. He said, “Gosh! Is there something about the sun that is causing the planets to move in these patterns?” Of course, it is. It's the Sun's gravity.

But there wasn't even a concept of gravity as a force at the time. There wasn't a concept of any forces that work throughout the universe at the time. So he would say things like, “All right. Well, maybe it's not the sun, because the sun can't be touching all of the planets, right? The planets were supposed to have their own souls that move them around.”

But then he'd start to think and say like, “Well, is it possible to affect something without touching it?” And he just read about magnetism and he said, “Magnets affect things without touching them. So maybe it is possible.” He said, “Maybe, in fact, it's the sun's light, because there are some force that would have to show up at the planet to cause it to move, but you couldn't detect anywhere between the source and the planet, and light is like that, and you shine it from a source, and you can't detect it until it hit something. So, maybe that was proof of concept.”

Basically, I don’t want to draw the story out too much, but he just started going from one analogy to another of trying to decide what was possible in the universe, essentially. And by the end, he essentially figured out that there were laws according to which the planets moved. He even laid down kind of a precursor to gravity and figured out that the moons affect the tides and things like that, which even Galileo made fun of him for thinking, but he was correct.

So he was the first person who sort of took the heavens out of the realm of kind of mythology. And so the day two work based on physical laws, and because he was doing this novel problem-solving, right? This wicked problem solving where he couldn't just look at past patterns. He had to try to draw analogies from other areas of the world. And that turns out that analogies are basically one of the most important tools for creative problem-solving.

So, one of the researchers I write about in Range, a guy named Kevin Dunbar, spent a huge amount of time in scientific labs figuring out why some do and some don't make breakthroughs. Essentially, what predicted breakthroughs – Breakthroughs usually came when a lab – Something happened that wasn't expected. At first they would think it was wrong or a mistake or some equipment was broken or something like that. If it kept showing up, they would then say, “All right. There’s something real here. What we do with it?”

What predicted whether a lab would make a breakthrough or not was essentially the number and breadth of analogies that they could draw on to try to start thinking about how to attack a problem. So, in labs that had only experts in sort of one field. One of the labs he studied was all E. coli experts. They didn't have baton of range to bring different analogies to the problem.

In others, there'd be like a med student and a physicist and a chemist and an undergrad and all these sorts of things, and those labs were much more likely to have breakthroughs, because they would start tossing out all of these analogies for thinking and something would resonate with the structure of the problem they were facing. And that would give them kind of an approach to take. This shows up all over the place.

So, the problem is I think our structures work against people developing these thinking skills. So, when I went to spend time with a woman named Deidre Gentner, who’s probably at Northwestern University. Probably the world's expert in using analogies for problem-solving. She came up with this test, a test site how well people can solve problems outside their sort of area of specialization, basically. Problems they haven't seen before, essentially.

And she tested on Northwestern students, and what she found was plenty of them were pretty good or quite good at solving problems that they had already seen in whatever their major was. But when it got out of something they'd seen, the students who did the best for these ones who didn't have a major, they were in this program called the integrated science program, where they just had lots of little minors that taught them how different disciplines approach problems. So they did the best. Then when I went around and talk to her colleagues, they would say, “Yeah, we don’t really like that program, because those kids are falling behind, because they don't have a real major.”

So here you have the world's expert in this kind of very important problem-solving saying, ‘Here are the kids we’re doing the best with,” and her own colleagues saying, “Yeah, but they're getting behind.” So that to me was sort of one of the kind of perverse outcomes of our drive toward specialization, where we can look at the people who are actually doing the best problem-solving and say, “Yeah, but they’re behind.” That seems crazy to me.

But anyway, we don't – Normally, when people think in analogies, we think in the first one that comes to mind. It’s like Kahneman's availability heuristic, whatever dramatic analogy comes to mind. And actually the science is pretty clear that if you want to be a more creative problem solver, what you should do is come up with an enormous number of analogies. Like come up with as many as you can from as many different domains as you can that seem to have a structural relation to the problem you're working on, and it has an enormous impact on people's ability to successfully creatively solve problems.

[00:29:55] MB: That was such a great chapter. And another example that I thought was really interesting was the – I think thing is called Dunkner’s or Duncker’s radiation problem.

[00:30:05] DE: Yeah. Yeah, do you want me to – I can give Duncker’s radiation problem, but I feel like I've already like rambled too much on analogies.

[00:30:11] MB: No. No. No. It's such a great toolset and such an important thinking tool that I think it's worth sharing Duncker’s radiation problem really quickly so that people and get a sense of how you can – Because you can have the realization in real time as you explore that to see how simple they can be.

[00:30:27] DE: Yeah. So, Duncker’s radiation problem is, “Okay. Everyone try to solve it ready.” It's basically you’re a doctor and you have a patient who has a deadly tumor in his stomach and there's a kind of array, a medical array, like a radiation, that can be pointed at the tumor and can destroy the tumor.

The problem is at low intensity, the ray will arrive at the tumor and not destroy it. But at high enough intensity, to destroy the tumor, the Ray will also destroy all the healthy tissue that it passes through on the way to the tumor. So, how can you save the patient by destroying the tumor without damaging any healthy tissue in the process? So that's the question. If you are in the actual study, you'd get more time to think about it.

But while you're thinking about that, here’s another story. Many years ago, a general wanted to capture a country back from a brutal dictator, and to do that he had to capture a fortress in the center of the country. And he had plenty of troops to be able to do that, and there were roads that lead to the fortress radiating out like spokes on a wheel from that fortress. The problem was they were narrow and they were strewn with mines.

So, he walked all – The general walked all his troops down one of those roads. A lot of them would be killed by the mines and they might not be able take the fortress when they got there. So, the general said, “You know what? I'm going to split up my troops into smaller groups so they can walk down the road without setting off the mines, and then we’ll spread them around the various roads and synchronize our watches and we’ll arrive at the fortress at the same time.” So that's what they did and they overtook the fortress.

So in some famous problem-solving studies, almost nobody gets the first radiation problem initially, but then about a third of people get the radiation problem after they've also been told that story that I just told and they have some time to think about it. And now here comes a final story after which most people eventually solved the first problem. So, in this final story, there’s was once a small town. There's a fire in a small town in a barn and it was in danger of spreading to houses nearby, but it was near a lake. So neighbors came out and started getting buckets and throwing water on the fire while it was still smaller. But they couldn't get it to go out.

Eventually, the fire chief showed up and said, “Okay. Everybody, stop what you're doing. Go fill your buckets with water and then come back here,” and he arranged them in a circle around the fire and said, “1, 2, 3, we’ll all throw once,” and they did that and dampened the fire and soon it was out and the fire chief got a raise.

So after people get that story, actually, the majority of people solved the initial story. So, again, you're not getting as much time as a person would in an actual study. But the answer is that you can arrange the medical raise in a circle, essentially, around with the center being the patient's tumor, and you can have each individual ray pass through healthy tissue at low intensity, but they all converge at the tumor in high enough intensity to destroy the tumor.

So, the point of this study was to test how much giving analogies structurally similar to structurally similar problems improve people's problem-solving. And it turned out to be that it took the groups – It took people from almost no one solving the initial problem to most people solving the initial problem, and this is kind of a theme in studies of creative problem-solving where if people can come up with relevant analogies, they are vastly more likely to come up with a successful solution to a problem.

[00:33:59] MB: Hey, I'm here real quick with confidence expert, Dr. Aziz Gazipura to share another lightning round insight with you. Aziz, how can our listeners use science to get more dates with people they really want?

[00:34:13] AG: I love that question, and the answer is the science of confidence. So whenever we’re struggling, we want to date. We’re afraid to put ourselves out there. We’re worried on some level that we’re going to get a negative response. If you didn't have that worry, if you knew that this person you’re going to ask out was going to say yes and be excited to go out with, we’ll all be doing it without hesitation.

So the thing that stops us is anxiety, is fear, is self-doubt, and that is a confidence issue. So if we build our confidence, all of a sudden we’ll have way more opportunities to put ourselves out there and to date. So sometimes we think, “What's the pickup line? What’s the thing I should say? How do I approach the person?” We get so focused on the how, and what we want to do is we want to take a step back and say, “How do I actually change what’s going on inside of me to feel more confident?”

There are so many ways we could do, and I have a course called Confidence University where I have a whole course on dating mastery. But one major tidbit out of that one is right now you have a story in your mind about why you're not attractive. Why someone wouldn’t be over the moon to go on a date with you? You want to find that story and take it out, uproot it.

So right now think about why you not attractive and how can you change that story to see yourself as someone who’s actually highly desirable? What are your qualities? What do you bring to a date or a relationship that would make someone love spending time with you? If you get more clear on that, all of a sudden a lot of your anxiety and fear are going to evaporate.

[00:35:40] MB: Do you want to be more confident and get more dates? Visit successpodcast.com/confidence. That’s successpodcast.com/confidence to sign up for Confidence University and finally master dating.

[00:35:58] MB: I want to switch gears and discuss another theme or idea from the from that I thought was so important, which is this notion of switchers being winners and how changing direction sometimes, which we are doing now in the conversation, can be really beneficial.

[00:36:16] DE: Yeah. So, there's a lot of evidence that when people switch, and particularly we’re talking about jobs or what they study, that they are doing so in response to information about what economists call match quality, which is a term for the degree of fit between an individual’s abilities and their interests and the work that they do. That turns out to be incredibly important for their sense of fulfillment, for their performance, and this importance of sort of doing some quitting in search of match quality shows up in a whole bunch of different areas of research.

From higher ed, so one of the studies I enjoyed, was an economist who saw a natural experiment in the higher ed systems of England and Scotland. In England, in the period he studied, students had to specialize in their mid-teen years to decide what program of study to apply to. And in Scotland, they could continue sampling different programs of study all the way through the end of university, and his question was, “Who wins the tradeoff? The early or late specializers?” The people who have to pick early or those who can kind of try different things and do some quitting or what scientists call sampling, since it’s less derogatory.

It turns out that the early specializers do jump out to an income lead, because they have more domain-specific skills. But the later specializers get to try multiple different things, and in doing that they get better sense of what opportunities are out there and also or their own abilities and interests. So when they do pick, when they do settle on something, they have faster growth rates.

So by six years out of university, they fly past the early specializers in income. And then the early specializers quitting their career tracks in much higher numbers, basically because they were made to choose so early and not allowed to quit that they chose poorly more often. I should say when they did quit anyway, even though they had huge disincentive from doing so, they then had faster growth rates.

So, quitting, there's a lot of evidence that it is in response to this information that there's actually something better for you to do. The so-called Freakonomics economist, Steve Levitt, who I’m sure a lot of people know, he actually ran this really interesting experiment where people agreed to make major life choices based on the results of a coin flip.

What the most common question that people asked in this study was should they change their job. So the people who got the flip, who flipped the coin and the coin indicated they should change their job, and they did change their job. Those people ended up better off than those who simply followed the coin flip who were already at the point of questioning whether they should make a change. So, that is something they came in with.

But if they got the coin flipped that said don't change your job. Those people ended up worse off. Because, again, our moves are usually made in response to match quality information. So, I think some of the popular concepts we think about, like grit, which is one that’s really popular. We should not take those to mean that strategic quitting is a bad thing. In fact, Angela Duckworth, the researcher most associated with grit.

The same week my book came out, I subscribed to her newsletter. The title of her newsletter was Summer is for Sampling, and she said, “Young people during the summer should try a bunch of different things ,and you don't want to be gritty and not quit before you know what you should be doing.” And she actually said that it took her a decade of moving through various things to figure out where she should focus and put her energy in.

So, we actually need to try stuff and be allowed to quit stuff if we want to find match quality. And match quality has an incredible impact on your happiness, and your performance, and your persistence. So as one of the researchers told me, “When you get fit, it looks like grit.” Meaning if you get people in a situation with high match quality, they will display the characteristics of grit like work ethic and persistence even if they didn't before. So I think that's a pretty important way to think about some of these concepts.

[00:40:12] MB: Such a great concept from the book and something that, in today's world, so many young people feel the need to specialize rapidly and to not give up, and yet the opposite strategy can really be beneficial. Even the notion that you talked about later on was this idea of experimenting and exploring a myriad of possible selves that you might have in the future. Tell me a little bit more about that and the importance of running small experiments and tests as supposed to laying out grand plans for your future.

[00:40:47] DE: Yeah, that's interesting. That came from this section of the book focused on the work of a woman named Herminia Ibarra, who essentially studies how people find good career fits for themselves and how they transition between careers. Her work really resonated with me, because like I was living in a tent in the Arctic. I was training to be a scientist when I decided for sure to become a writer, and I still and now have no idea what I'm doing next.

So, she gave one of my favorite quotes in the book, which is, “We learn who we are in practice, not in theory.” And what she means by that is that there’s this huge industry of personality quizzes and career gurus who sort of want to deliver simple advice that's like, “Take this quiz and then just introspect into yourself and march confidently forward that you know what you should do.”

But what Herminia meant when she said we learn we are in practice, not in theory is that the actual research shows that we are not so good at introspecting into ourselves and understanding our abilities and interests and our opportunities without actually going out and trying stuff. So we learn who we are in practice by doing stuff. As she says, act and then think. You want to do things and then reflect on it and kind of go forward triangulating a fit for yourself that way.

And so the way that she found – She and a pair of Harvard researchers whose work I write about called the Dark Horse Project. This is, again, about – This about people who find fulfilling work. They both found that the way that people who do find fulfilling work proceed is via small personal experiments. So, we may think of career changing or finding careers is taking these big leaps or setting out a 10 or 20-year goal or something like that. But that's kind of the opposite of the norm.

So, in this this project at Harvard, the Dark Horse Project, the reason it's called the Dark Horse Project is because when the subject came in for informational interviews early on, they would all say like, “Well, don't tell people to do what I did, because I started in this one thing, and then I switched, or I dropped out of law school, whatever, and took me a while to figure out what I should do.” And some of them said, “It turned out the thing that I wanted to do wasn't actually available. So I had to become an entrepreneur. But I came out of nowhere and I was lucky. So don't tell people to follow my advice.”

And the large majority of them would say stuff like that. So they viewed themselves as having come out of nowhere. That's why it got the name the Dark Horse Project. But their common trait – And there were a few people who followed. There were some people who followed like a linear career path, I should say. It was just a small minority.

Most of them had this habit of mind where instead of saying, “Here's what I’m going to do in 10 or 20 years.” They'd say, “Here's who I am right now. Here are my skills and interests. Here are the options in front of me. I'm going to try this one right now, and then maybe a year from now I’ll change because I will have learned something about myself.” And they just keep viewing their opportunities as these little chances to experiment about their own skills and interests and their options in the world and they just keep going forward, bouncing from one to another until they triangulate a spot that sort of works for themselves.

That resonated with me so much that I decided to sort of proactively start doing it. So I actually started something I call a book of small experiments, where at least every other month I basically like I did when I was a science grad student. I put on a hypothesis about something I think I'll enjoy, or that I think will help my skills, and then I find some way to test that.

Whether that's taking a class, whether it's talking to somebody who knows things that I don't, or engaging in some kind of new project, and keeping that book kind of forces me to keep doing those experiments. I have to say, it’s been like one of the most valuable things I've done. Even for this book, Range, which I’ve written two books and I try to make those books projects that are kind of at the limit of my skill level at that time.

One of the things that really helped me with Range was for one of my experiments, I got stuck with – I was having trouble organizing the information in Range to make the whole thing coherent and not just seem like a bunch of magazine articles stapled together. So, I decided some fiction writers are incredible structural magicians. So I said, “All right. I’m going to take an online beginner’s fiction writing class and see if that will help me with my structure problems.” So, that was kind of my hypothesis that it would help.

So I go to this beginner’s class. Nobody cares what anybody's done. Most of the people have never published anything. So I'm out of my comfort zone. In fact, I didn't really get what I expected from that class, which was structural help. But in one of the exercises, we had to write a story with no dialogue whatsoever. And something about doing that exercise flipped a switch in my head where I said, “You know what? In my last two years of magazine writing, I've been sort of leaning on quotes,” and you want to do that in investigative writing, like I was doing. The lawyers especially want to do that. Put things in –Let people say things in their own words.

But I had taken it over to working on Range and I was often using quotes when I didn't totally understand something. So, sort of papering over it. If I don't understand it, the readers certainly not going to understand it. I was using quotes in lazy ways. I went back and realized what I had to understand better and took out a huge number of quotes from the book and replaced them with my own narration that I thought was more clear and more simple than the quotes.

It was kind of scary in a way that it didn't occur to me what I was doing. I was in such autopilot until I took this class, and it kind of knocked me out of my normal rut of competence and showed me something that I could do better. So, it’s these experiments like that that at least every other month I do something. It's not always as big as taking a class, but I'm totally committed to my book of small experiments, because I think it's kind of like whether you're looking for a new career or not and trying to find your interests.

Basically, if you’re going to the gym every day and lifting the same number of weights the same number times every day, you might not get worse, but you won't get better. I think that's the mode a lot of us get in when we become competent. We do the same thing over and over and over, and that's not the way to get better.

So, for me, the book of small experiments is both about finding new interests in the world, but also about making sure I'm not doing the same thing over and over and over, because whether that's a motor skill or cognitive skill, for the most part, we know that you need what's called variability. Basically, variable practice, in order to get better at something, which means you need to be changing up what you're doing constantly.

[00:46:50] MB: Great example, and touching briefly on this notion of variable practice, you had a great discussion in the book around this notion of the Japanese concept of bansho, or the idea of using connections questions and making connections questions. Tell me briefly about that that topic or that idea.

[00:47:09] DE: This is interesting. You’re asking me about things that I've done a lot of interviews and very few people have asked me about some of things you're asking me about. So, kudos to you for latching on to some things that others aren't and reading carefully.

Bansho is a Japanese word that essentially describes – Well, not essentially. It does describe a form of writing on the blackboard that charts like the intellectual journey of a class across numerous ideas. So if you walk into a Japanese math classroom, you'll see – There’s not like the overhead projector. You'll see a blackboard that is like the size of an entire classroom wall, essentially, and each of the kids has a magnet with their name on it.

And the entire class period will often be one question that the class works on together, but they start out and the teacher will ask for a volunteer to come up and come up with an idea for approaching the question. The kid will come up to the blackboard and put their name magnet next to what they start writing and they'll show an idea. And maybe it will be right and maybe it will be wrong. Then someone else will be asked to come up with a different idea for approaching the problem.

So you'll have multiple streams of approaches to the problem going on at once, and students coming up one after another saying, “Well, what could be a next step? Okay. What could be a different next step?” By the end of class, you had multiple approaches, some right and some wrong to this one problem that draws in a number of different concepts for math. So this is called – This is an attempt to impart what researchers who study learning called making connections knowledge, where through a single problem, you're forced to draw together concepts from different areas of math, and that's stands in contrast to what’s called using procedures knowledge, which is essentially just learning how to execute algorithms or tricks. A lot of people call them over and over and over.

This gets at what I think is one of the important kind of sub themes of Range, which is that sometimes the things you can do to cause the fastest rapid improvement, which is doing this – Using procedures practice, causes improvement really rapidly can actually undermine your long-term development. So making connections knowledge comes slower, but it's much more flexible. And we can actually even impart it in some more simple ways than bansho.

So, here's a study that just came out that didn't come on time for the book, but is on a concept that I use in the same chapter you’re talking about, and this concept is called interleaving. This is a form of studying that all explain. So in this this study, seventh grade math classrooms were randomly assigned to different types of math learning. Some were assigned to what’s called blocked practice, where you get problem type A, A, A, A. Problem type B, B, B, B, C, C, C. So on, and you practice the procedure over and over and over. And the kids get really fast, really good at this really quickly. They make progress. They rate their own learning as being good. They rate their teacher as being really good.

Other classrooms got assigned to interleave practice, where instead of getting A, A, A, B, B, B and all that, you get like A, D, E, C, F. You get problems as if all problem types were thrown in a hat and randomly drawn out. In that situation, the kids at first are frustrated. Their progress is slow. They rate their teacher as worse. But instead of learning how to execute procedures, they are being forced how to learn how to match a strategy to a type of problem and to connect concepts to the type of problem as supposed to just like executing a procedure.

And come test time, all the classes took the same test. The group that had interleave training destroyed the block practice group. The effect size was like on the order of taking a kid from the 50th percentile and moving them to the 80th percentile, and that's all because the learning was structured to make it more difficult and to force the learners into conceptual thinking instead of using procedures thinking. So that’s just another way to accomplish what's going on in those Japanese classrooms.

But again, gets at this theme of the thing that you can do to make learning feel the fastest and easiest may actually be bad for your long-term developments. I highly recommend if people are trying to learn anything, they should interleave it essentially. Instead of trying the same thing over and over, mix it all up. You'll feel worse. You'll feel more frustrated. You'll do worse at first, and in the long run you'll do much, much, much better.

[00:51:22] MB: Such a great concept, and that's why I wanted to dig into it and explore it. So, we've covered a lot of different themes and ideas today. It's been a really interesting conversation. For listeners who want to start somewhere, who want to concretely implement something from our discussion, what is one piece of homework or action item that you would give them to begin implementing some of these themes and ideas?

[00:51:44] DE: I mean, I would tell them to start a book of small experiments personally, and you don't have to do every other month like I do. Maybe start like once a quarter, where you take time to assess something that you think you could get better at, or something that you might be interested in but you don't know, and make your hypothesis of how you could get better or how you could explore this interest. And then go test that. What's an experiment that I can do to go test that? I’d say try to stick to that and really do it. So I’ve found that to be incredibly fruitful.

The other thing I would say is – This relates to something we talked about. But we didn't touch exactly on it, but it kind of relates to analogies. Whenever you're thinking about a project that you’re going to take on, to some degree, whether explicitly or implicitly, you are going to make predictions about how that project is going to go.

One of the kind of errors that people make when they do this is they focus very tightly on the details of their own project and they try to make predictions. That’s called the inside view. What you actually want to do is look at the basic structure of the project you're thinking about and then depart from it and go try to find a bunch of other structurally similar projects and see how those ones went. That's what you should base your estimate on. That's called the outside view.

So it’s using analogies to other similar projects and not focusing on the internal details, and you'll be much, much more accurate. So I would highly recommend that kind of thinking, and that's explained in one of the chapters on using analogies for thinking, in chapter 5, as it relates to investors predicting return on investment, to prediction of revenues of movies and all these other things. So there're some good examples of how it can be applied to basically like whatever you want to apply it to.

[00:53:27] MB: The whole concept of the outside view versus the inside view and base rates and all of that probably could be an entire episode that we could dig into.

[00:53:35] DE: For sure.

[00:53:35] MB: But, unfortunately, I know we’re running out of time. For listeners who want to find you, find the book, find your work online, what is the best place for them to do that?

[00:53:43] DE: Davidepstein.com is my website, and @DavidEpstein on Twitter. And I just started an infrequent newsletter that kind of has a bunch of stuff that I learned in the reporting of the book, but they couldn't fit in there, but that people might be interested in. There's a signup on my webpage if so. Of course, it's free and usually short and pretty infrequent.

[00:54:02] MB: Well, David, thank you so much for coming on the show, for sharing all these wisdom. It's been a great conversation. I really enjoyed reading range. It was a fantastic book, and I hope people will go check it out.

[00:54:13] DE: Pleasure is all mine. Thanks for having me.

[00:54:15] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

September 05, 2019 /Lace Gilger
Decision Making
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You’ve Been Sold a Lie About Hard Work. Here’s the Reality with Dr. Morten Hansen

August 29, 2019 by Lace Gilger in Focus & Productivity

In this episode we discuss what creates great performance at work. Uncover how you can do better work in fewer hours. Get rid of wasted meetings with hacks you can use to make your meetings radically more productive, finally remove the things that are distracting you, learn the recipe you need to say no to your boss the right way, and focus on the biggest things that will create the most value in your work. We share all of these lessons and much more with our guest Dr. Morten Hansen.

Dr. Morten Hansen is a management professor at the UC, Berkeley and a faculty member at Apple University. His academic research has won several prestigious awards and he is ranked as one of the world’s most influential management thinkers by Thinkers50. He was also a manager at the Boston Consulting Group, where he advised corporate clients worldwide. He is the author of the best sellingGreat at Work, Great by Choice, and Collaboration.

  • Study of 5000 people, how they work, and their performance.

  • The biggest conclusion… most people work the WRONG way.

  • Most people think working MORE is better.

    • More phone calls. More business trips. More time in the office.

  • The VERY TOP PERFORMERS across PROFESSIONS and INDUSTRIES and AGE GROUPS tend to be those who are really really good at picking the most important priorities, engaging extreme focus, and going all-in on the few things that matter the most.

    • 10-15% of people do this today

    • 60-70% of people are using the wrong strategy.

  • "Given the hours I have, how few things can I really excel in?"

  • Productivity is going down in today’s world, it’s not going up.

  • You have to work hard, but after about 50 hours of work, there are massively diminished returns, and a sharp spike in marginal productivity, beyond 65 hrs per week you start performing less well than someone working 40 hours per week.

  • It’s not about being a slacker.

  • It’s not about cramming more hours into your week, it’s about focusing those hours on the RIGHT THINGS and prioritizing appropriately.

  • Evidence based insights into what it means to be a top performer at work.

  • “What creates great performance at work?"

  • Focus is often misunderstood. “Do less, then obsess."

  • Focus in the workplace means FEWER TASKS and FEWER PRIORITIES.

  • Obsession is the path to great performance. It’s the intensity of your effort. Going all-in. Paying fanatic attention to detail. In that moment, you excel. To excel requires incredible focus, intensity, and preparation. You can only do that when you focus on a FEW things.

  • When you spread yourself thin, everything ends up being mediocre and half baked. The real key is obsession.

  • Lessons from the greatest sushi chef in the world.

  • “What creates great performance?”

  • Many people are not good at saying no

  • “One of the greatest professional skills required to be successful today is the ability to say no."

  • If you don’t say no, then you start doing mediocre work.

  • The recipe you need to say no to your boss.

  • What do you do when your boss fires back “all your projects are important?"

    • “I can’t get them all done in time, which one should I get done first?"

  • How do you think about focus in the context of “portfolio” opportunities? (Investors, real estate agents, and so forth).

  • If the execution of each one of those things depends on YOUR effort, then you should be FOCUSING on that. Whether or not it hinges on your specific effort, that is the key question. Whenever the execution is reliant on you, you have to FOCUS DEEPLY and execute.

  • What’s the difference between passion and purpose?

    • Passion is what excites YOU, what the world gives you.

    • Purpose is what YOU can give the world, it’s a meaningful contribution from YOU.

  • People who have more passion and purpose don’t work more hours, but they get more out of EACH hour they work.

  • How do you find passion and purpose in your work every day?

    • Work passion

    • People Passion

    • Success Passion

    • Creativity passion

  • KEY TACTIC: What are the 3 most valuable things I can do at my job?

    • Value = benefit for others

    • Step two: Pull up your calendar for the last 2-3 weeks.

    • Give a ranking to each item in your calendar:

      • 1 = totally aligned with those priorities

      • 2 = somewhat aligned

      • 3 = not aligned at all

  • Most people spend less than 40% of their time on their top 3 priorities.

  • How do you change and remove things from your calendar that are distracting you?

    • What do you say no to?

    • What do you cut out?

    • How can you carve out more time for your priorities?

  • Routine busywork prevents you from taking the time to actually implement these kinds of contemplative routines.

  • “Tie yourself to the mast” and prevent yourself from falling back into old routines.

  • More than 65% of meetings are ineffective according to research.

  • Are you tired of wasting your time daily in ineffective meetings?

  • Hacks for radically improving the productivity of your meetings:

    • Ignore the calendar default of one hour meetings

    • Try cutting your meeting time in half

    • Try cutting the number of invitees to your meeting in half

    • Ask yourself: Are your meetings about discussion and debate or updates?

    • Use the powerful principle of “fight and unite” - nice is not the objective, it’s to have an argument about ideas and then make a decision. “Disagree and commit."

    • "Consensus is the enemy of good work.” Consensus leads to groupthink.

    • Don’t do “status meetings / update meetings.” Make those into emails.

  • Homework: Do Less, then Obsess. Review your calendar for the next 2 weeks and cut out one or two things. Say no to something or don’t accept the invitation. Free up your time and then dedicate it on the most important thing you need to get done.

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Morten’s Website

  • Morten’s Wiki Page

  • Morten’s LinkedIn, Twitter, and Facebook

Media

  • Forbes - “Five Questions With 'Great At Work' Author Morten Hansen” By David Slocum

  • People Matters - Book Review: Great at Work by Morten Hansen

  • CNBC Make It - 7 ways to boost your success while working less, according to a 5-year study by Ruth Umoh

  • Thrive Global - Morten Hansen Author Directory

  • Google Scholar - Cited Article Directory

  • HBR - “Finding Meaning at Work, Even When Your Job Is Dull” by Morten Hansen and Dacher Keltner

  • [Podcast] Future Forecast - #18 Morten Hansen: Do Less, Then Obsess. How to Work Smarter

  • [Podcast] THE BREGMAN LEADERSHIP PODCAST: Episode 148 Morten Hansen - Great at Work

  • [Podcast] Art of Manliness - Podcast #441: Do Less, Work Better, and Achieve More

  • [Podcast] Coaching for Leaders - 337: Six Tactics for Extraordinary Performance, with Morten Hansen

Videos

  • Documentary - Jiro Dreams of Sushi

  • Morten’s YouTube Channel

    • #AskMorten | Do You Have Advice for Someone Who is Overworked?

    • How to Increase Value & Performance Within Your Organization | Morten Hansen x Daniel Pink

    • How to Increase Performance and Become a Better Leader | Morten Hansen x Dov Seidman

  • NBC News - Dr. Morten Hansen: I Figured Out Why Some People Perform Better Than Others | Better | NBC News

  • Inc Video - 2 Key Daily Practices of Top Performers

  • BigSpeak Speakers Bureau - Morten Hansen - Speaking Reel

Books

  • Great at Work: How Top Performers Do Less, Work Better, and Achieve More  by Morten T. Hansen

  • Great by Choice: Uncertainty, Chaos, and Luck--Why Some Thrive Despite Them All (Good to Great Book 5)  by Jim Collins and Morten T. Hansen

  • Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results by Morten Hansen

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the Internet with more than 4 million downloads, listeners in over a hundred countries.

In this episode, we discuss what creates great performance at work. Uncover how you can do better work in fewer hours. Get rid of wasted meetings with hacks you can use to make your meetings radically more productive. Finally, remove the things that are distracting you. Learn the recipe you need to say no to your boss the right way and focus on the biggest things that will actually create the most value in your work. We share all of these lessons and much more with our guest this week, Dr. Morten Hansen.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our email list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the homepage.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the homepage, or by texting the word “smarter” to the number 44222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the homepage, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number44222.I can't wait to show you all the exciting things you'll get when you sign up and join thee-mail list.

In our previous episode, we explored the mind-bending science of genetic engineering and why it’s going to change everything in our lives whether we want it to or not. We shared crazy stories and examples from the cutting edge of science, and looked at shocking examples from around the world of what is going on with human genetic science. We also explored the science of immortality and shared a few simple life hacks that you can implement right now to extend your life and live past 100 with our previous guest, Jamie Metzl. If you want to have your worldview challenged by some mind-bending science, listen to our previous episode.

Now for interview with Morten.

[00:03:19] MB: Today, we have another exciting guest on the show, Morten Hansen. Morten is a management professor at UC Berkeley and a faculty member at Apple University. His academic research has won several prestigious awards and he is ranked as one of the world's most influential management thinkers by Thinkers 50. He was also a manager at the Boston Consulting Group, where he advice corporate clients worldwide. He’s the author of the best-selling Great at Work, Great by Choice and Collaboration.

Morten, welcome to The Science of Success.

[00:03:49] MH: Thank you for having me.

[00:03:50] MB: We’re really excited to have you on the show today. There are so many topics and themes from Great at Work that I think are really important today. I’d love to begin with one of the fundamental premises of the book, which is this idea that many people today are working potentially harder than they've ever worked. They’re working so hard and yet, as you put it, they might be working the wrong way. What does that mean?

[00:04:13] MH: Yeah, we did a study of 5,000 people and looked at how they work and their performance and we found that most people work the wrong way. And the main thing they do wrong is that they think that more is better. So more task, more activities, more hours more face time in the office, more phone calls, more business trips, the more you can do, likely better you will perform. That’s kind of the premise I think of so many people going to work, including myself. I’ve have done it myself. And it turns out to be wrong.

The very top performers across professions, across industries, across age groups, tend to be those who are really, really good at picking the most important priorities and engaging that extreme focus and then they go all in on the few things that matters the most. Those are the top performers. I would say in our data, 10% to 15% of people are able to do that, and then we got a whole group of 60% to 70% who are just doing too many things.

It's an interesting reason why is it like that, and we have this myth that if we can get more done in a day – So we ask the question. Given the hours I have, how much can I get done? As supposed to asking, “Given the hours I have. How few things can I really excel in?”

At a workplace, we have bosses who think like this. And therefore if they think like this, they will have their direct reports. We’ll be doing it as well. So up and down the hierarchy, we get this kind of work performance. What is happening is that productivity is going down. It’s not going up. It comes to, for example, working hours. We think that if you really perform and do really well, work a lot of hours. The ones who work 70 hours would do better than those who work 60 hours. Those who work eight hours will outperform those who do 70 and so on, and it’s not true.

What we find in our data is that there is a threshold. So you got to work hours. You got to work hard. You can't be a slacker, obviously. But if you have a full-time job and you get about 50 hours, that's probably where you should be. Then beyond 50 hours, the marginal productivity goes down very, very quickly and then it turns negative.

So in our dataset, beyond 65 hours per week, people start performing less well overall, which is pretty interesting. You’re adding the hours and you’re just underperforming. Now, 50 hours per week on average, that's hard work. That's not being a slacker, and the question is not to add more hours. It’s more to ask a question, “What should I do in those hours? Those 50 hours?”

[00:06:55] MB: So many great points. I think the notion that it's not about being a slacker is really important, but even what you just said a second ago that it's not about trying to cram extra hours into your week. It's about really intentionally using the hours that you already have and focusing them the right way.

[00:07:14] MH: Yeah, and I had to learn that the hardware myself. When I started my career at the Boston Consulting Group in London, I thought that the way to performance was just to work harder than anyone else. So I was there during the night and early mornings and I worked incredibly hard. Probably putting in 90 hours a week was that kind of work.

One day I worked on a project with another teammate and one night I went looking for and I couldn't find her. I saw kind of some of her work output and it was incredibly good. She was a top performer on that team, on that project. I asked her, “Cubicle mate, where is she,” and he said, “Well, she goes home every night at 6 PM. She works from 8 AM to 6 PM.”

It just struck me, “Wow! She's the top performer, yet she is working about 50 hours a week at BCG, which is a very sort of hard-working place.” I was up there at 90 hours doing well, but not as well as she did. I always pause and I think, “What did she do?” I never found that out, but I did find out that if I did a study of 5,000 people, I could come up with evidence-based insights into what it means to be a top performer at work. So I had to modify my own approach not working those 80, 90 hours a week.

[00:08:34] MB: And you just touched on something that you said at the very beginning of the interview, but it really bears repeating and extrapolating a little bit more, which is that this is not an opinion. This is data backed. This is evidence validated. You did a study of 5,000 people and came back with these conclusions, these insights. This isn't just a pie-in-the-sky pontificating. It's something that's really concretely grounded in evidence about performance at work.

[00:09:01] MH: Yeah, and I started by saying what creates great performance at work. In my previous book, I had done a book called Great by Choice with Jim Collins who offered Good to Great. I think many people know that book, and we wanted to do a follow-on book called Great by Choice and then studying why are some companies much better performers than others. We compared the top performing companies to the rest.

Then I want to do this other study, this graded workbook, where I want to do the same methodology for individuals and leaders and teams. So comparing the contrast between all kinds of people and all kinds of performance. You can't just study the very best and see what they have in common. That’s a flawed methodology, because you don't know what the underperformers are doing. They might be doing the same things. So you need to study people that or both low performers, mid performers, high performers and then you need to figure out is there anything that they do that is different, that differentiates the top performers and do they actually lead to the performance? What do they do? Are they connected to the performance?

That's a study I did of the 5,000 people, and is evidence-based, and I didn't set out with an opinion that I wanted to prove. I just ask the question, “What do they do differently?” What came back was this, the fact that they focus and that they work hard, 50, 60 hours a week, but not more. If what I come back was, “You know what? They worked the hardest of all. They are the most hours of all. Well, so be it. That will be the finding and we have to live with that.” But is not the case.

So this is evidence-based, and that to me as an academic is very important. It's interesting to me too that so many people in the workplace are working in the wrong way when the evidence suggests otherwise. So the first principle I have which I think is important. I would like to unpack it, because I think it's misunderstood a little bit, this idea of focus. I call it do less then obsess. The question is why focus?

So I was actually perplexed by that, because people before me, even Stephen Covey many years ago in the Seven Habits of Effective People, terrific book, published 30 years ago, said, “You should focus.” So many other authors had said focus. But what focus means in their workplace is that I do fewer things. Fewer tasks. Fewer priorities. Now that doesn't mean that you're doing better. What about your colleague down the corridor who’s doing five projects and I'm doing one project, or he or she is doing 20 sales calls to customers and I'm doing five? They’re doing more than me. So they should, in theory, perform better than I do.

So it's not clear that focus is a great strategy to work, and you also had to say no to your boss. That’s the other thing. You might upset your boss, because you have to focus and prioritize and say no to your boss. So it wasn't clear to me, and when we started looking at just the focus, “Do you prioritize at work?” is the question. There wasn’t not a big performance difference between the people who were focusing and those who weren’t. So that’s not the answer. It’s not the choice of focusing. That's where we had gotten it wrong. It's not like I say, “You know what? I only want to do three projects and not five or six.”

The question, the real insight is this word I use, obsession. That sounds like a little strange word. Why should I obsess? Obsession is the path to great performance. It’s the intensity of your effort and you’re going all in. Paying fanatic attention to detail, making sure that whatever you do, whether it’s creating a PowerPoint slide, or making it customer call, or being in a meeting, that in that moment, you excel. And to excel in that moment requires incredible preparation, incredible focus and intensity of effort, and you can only do that if you work on a few things.

When you start taking on many things at work, you spread yourself thin and every one of those things you do half-baked. You’re mediocre in many things. So the real key is obsession, and obsession requires focus. I tell a great story in the book. It's not my story, but it’s a great story about the greatest sushi chef in the world. It’s from a documentary movie called Jiro Dreams of Sushi, probably many of your listeners have seen that movie, and this is at three-star Michelin restaurant sushi chef in Japan. He has a tiny little restaurant in the subway station in Tokyo. It sees about 12 people, and he serves 20 pieces of sushi, but incredibly focused. There’s nothing else 20 pieces of sushi. Each piece is made to perfection, absolute perfection.

For example, the octopus sushi piece, he has figured out that what you have to do is to hand massage the octopus for 50 minutes, like 5-0 minutes. So here you have the chef standing there and hand massaging the octopus in order for that to be perfect. Now you can only do that if you're really, really focused. If he's serving all kinds of things, he can't do that.

So I want to people, and this is a good question for your listeners. Do you massage the octopus in your work? What’s equivalent of that in your work? So the route to performance is really around that obsession.

[00:14:50] MB: That's a great question. I love the idea of massaging the octopus. It's a great visual that really helps bring that out and jars you out of the complacency that you might be being about what you're really focused.

[00:15:04] MH: Yeah. The other thing is – So the question we asked in this research was what creates great performance? That was the only thing, and this is the do less, then obsess is one of the key ingredient. Many people today feel overwhelmed at work. They feel like they're doing too many things. There is not enough time to get it all done. One of the things that they do badly is that they are not very good at saying no.

I believe that one of the greatest professional skills required going forward in today is the ability to say no. No to your colleagues, to your boss, to your customers, to your suppliers, whatever line of work you're in. To do that, you have to do it appropriately. Not in a bad way so that you accept people. But that ability is so fundamental, because if you don't say no, you just take on so many things and what you end up happening is spread yourself thin and you start doing mediocre work and people will notice that. It’s going to backfire on you.

Now, people ask me, “Well, so how do I say no?” and it’s difficult particularly if you are young, you're 25, 30-years-old and you're trying to climb the career ladder at work and boss comes in and you’re doing 2 or 3 projects and you think the plate is full and your boss comes to you and say, “Hey, can you take on an additional assignment?” You know if you say yes, you’re going to struggle to complete everything. But it’s harder that moment to say no.

So here is my recipe for how to say no in a proper way. So your boss comes to you and say, “Can you take on additional assignment?” What you have to say is. “Okay. How important is this in relationship to the other ones that I’m already working on? Which of these should I do first?” When you ask that question back, you're putting the burden of prioritization on the shoulders of your boss, and that is actually your boss’s job. A manager’s job is to prioritize.

So, now instead of supposing to say yes or no, you put the burden back with a question. That's the right tactic. Now, your boss might say, “All of them are important. Can you get them all done.” Then you have to kind of challenge again, and the question is, “I cannot get them all done in time. Which of these should I get down in the first couple of weeks?” If you ask that question, again, back to your boss to prioritize.

What we found in our research, surprisingly so, because we talked to a lot a bosses, is that they accept that. They understand that you can't get it all done right away. Then they start thinking about it and then they make the prioritization for you. And now you are able to focus. This is a really good tactic. We found several people, many people in our study that did this and they did it well. Those are the kind of the performers who are able to stay focused.

[00:18:03] MB: Yeah. That’s such a great tactic, and saying no is something that I know I personally struggle with. I know so many people struggle with, and it's so hard in today's world, especially when you push back, you say no to somebody and then they fire back, “Well, aren't you talented? You do such a great job. I think you can handle all of these projects.”

[00:18:24] MH: And that’s the irony. I call that the curse of competence. The cursor competence is that you sit there and you do some really good work and people start noticing, “Wow! This person is really good.”

One of the reasons where you’re doing good work is because your focused on a few things, and then they come and tell you, “Well, I think that person can do something else. Let's get John that assignment. He’s doing such great work,” and then John gets a couple of more assignments and then we’re spread too thin and then we can start doing mediocre work. That’s the curse of competence. People come to because you are good, and then you rode the competence and you rode your performance, because you cannot say no.

Here the other day I spoke to somebody who's landed her first job. Very excited, starting a career and really liked to job, and was overwhelmed. I said, “What's going on?” She said, “I just got a few more assignments I need to do.” I said, “Why didn’t you say no?” She said, “You can’t say no. You cannot say no in your first job to make an impression.” That's actually wrong. I understand it’s difficult. That's why he had to be tactical about it. But now you’re getting the other problem, is that you can't complete those assignments really well.

The other thing we found in our studies at bosses and peers, they do noticed whether work is sloppy or whether it's done really well and they start forming opinions about you. They may not tell you, but they start forming opinions about you. You’re unprepared for the meeting. You hadn't really done all the readings and all the memos and all the documentations before the meeting and you sit there and you're not as sharp as you should be, or your PowerPoint slides have spelling errors and people start noticing.

[00:20:00] MB: So I want to contextualize this in a particular context, and I'm curious what your insights might be. I completely understand this for somebody who's an individual contributor in a specific role really executing working on projects and so forth. For somebody who has a broader purview. Let’s say they're an investor in multiple different companies, something like that. How do you apply or think about that same lens of focus in that context?

[00:20:29] MH: Yeah, focus depends on the context, right? So if I'm a junior person sitting somewhere, I should be doing a few things, few tasks if I can. If I’m more senior, I can take on more. Bigger companies can take more things than a startup and so on. If my strategy is portfolio investment, whatever that portfolio is. I mean, it can be a real estate agent. You're not just pursuing one property. You have to have a whole set of customers. If you’re an investor, you’re investing in several stocks. So whatever it is.

Of course, you have to have a portfolio. But the key here is if the execution of each one of those things depend on your effort, then you should be focusing. That's the key thing. You might invest in a few things is a passive investor and then you might as well be broad, because you are not involved in any one of those assets. You're not running the companies. You're not trying to do – To execute on the strategy of these companies. So your effort is not required.

But if your effort is required, for example, if you are dealing with customers, what is your customer portfolio? Let’s say you work in a company and you have 10 corporate customers. Now, your effort to make them happy really, really matters. So you’re spreading your time across 10. Can you go to 20? It’s going to be much more difficult for you.

You take on 20 customers, then you have only half the time you had before, and so on. So you need to kind of make a tradeoff. It’s a judgment call in the moment. But a lot of people ask, “How many can I take on?” The better question is, “How few can I take on and still excel?” Maybe you don’t need to go from 10 to 20. Maybe you should go from 10 to 8, and those eight will be so incredibly good, those customer relationships, that you would excel sell so much more than anyone else.

[00:22:24] MB: That's a great example. In the portfolio context, it makes total sense that it's really a question of whether or not the activity hinges on your specific effort. If it does, whatever your effort is going into, the research shows you have to be really focused on that.

[00:22:40] MH: Yeah, because the execution matters, right? So I tell the story. It’s a great story in the book about the race to the South Pole in 1911. There were two teams racing. There was one, the British timber, Robert Falcon Scott; Roald Amundsen. Back in those days they had five transportation methods they could choose from. They could pull the sled themselves. They could dogs, ponies, the motor sledge and ski.

The question then is how many of these should you actually take? Should you take all five methods and try to go to the South Pole will all five or should you just pick one or two? It’s a portfolio question. If you pick five, you have backups. You have options, because you don’t know what’s going to work out there. If you pick one, the problem is that if it doesn't work, you're not going to get there.

Now if you take five, then you become – You risk becoming mediocre in all, because how well you execute each one of those depend on your effort. So it’s a real great tradeoff between the two, and taking five turn out to be very, very difficult. Robert Falcon Scott on the British team, he took five and he slowed him down, because he became mediocre at five methods.

[00:23:49] MB: It makes total sense. Don't be mediocre at five things when you could be great at one thing.

[00:23:54] MH: Absolutely, and that's one of the keys to great performance. Now, then the question is,, going all in and becoming really, really good at something requires a drive, an effort, grit, tenacity, ambition, all those things. Otherwise you will not become really, really great. So the question is where does that drive come from? Does it come from a promise of a greater paycheck? Promotion? Status? Climbing the career ladder? Yeah, of course, those things matter. Let's be honest about it. But we also found that what matters the most is – I call it the inner drive.

It's the strong sense of passion and purpose in your job. Those are different. Passion is what excites you. It is what the world can give you. Purpose is what you can give the world. A sense a meaningful contribution to something beyond yourself, your company, your customer, society and so on.

What we found is that people who have both, they a sense of passion and they have a sense of purpose. They have what we call focused energy, that when they get up in the morning and they go to work, they have that focused energy, and it prevents them from procrastinating. It prevents them from being easily distracted. Like they sit in front of the computer at work and they’re trying to get something done, and you know how easy it is to check your social media.

You go to Instagram, you go to Facebook, whatever you do, or check on the Internet, the latest news and buzz, that distraction. It’s just right in front of you. But if you have focused energy, you’re much more less likely to do so and you get your stuff done. Here's the interesting thing, people have purpose and passion. They don’t work more hours than others. They just get more out of each hour they work, because of that focused energy.

[00:25:50] MB: That's a great way to define. Those words are so often used synonymously, and I really like the distinction between the two of them. One of them being passion, being more self-centered, and purpose being more about what you're contributing.

[00:26:04] MH: Yeah. The great thing, like we did, we studied 5,000 people and we asked them about passion and purpose, because this are personal kind of experiences. We could disentangle the two, because we found people that are low on both. We found people high on passion, but low purpose. People are high on purpose, but low on passion, right? They're not always the same. What we found is that the worst place to be is to below on both. Those people don't have energy at work. That's kind of obvious.

The next one up is to have high passion and low on purpose, then do better. You’re excited about what you do even though you don't feel it purposeful. You might be selling stuff you don't believe in. The third thing is to be high on purpose and low on passion. You really feel like what you’re doing is really important. You’re working on a biotech and you’re creating medicine, but you yourself are not excited about your job and what you do. Then the last thing is what I call P-square, having both. Then that's where you get the real performance boost, because you have both. So we could actually separate out the two. Purpose seems to be more important than passion. People feel like they have purpose, they tend to perform a little bit better than people who have passion only, but not purpose.

[00:27:20] MB: So how do we – Anyways, this is the age-old question, right? How do you start to find passion and purpose in your work, especially if you don't have it today?

[00:27:31] MH: Yeah, that's a great question, and a lot of people, millennials and others are looking for this. This has become far more important in your work than it used to be. On the passion part, what we found is that there are different kinds of passion, and one is the obvious thing. You actually like the task itself. Your work that you're sitting and doing every day.

But there's also people passion. Are you excited about the people you work with? Then there is creative passion. Do you feel creative at work? Then there is success passion. Do you get the thrill of success really excites you? Passion is about excitement. So I'm in sales. I'm closing a deal. I'm going to bakeoffs. I'm really excited about it. That's another kind of passion, and do you feel that?

Then there's a learning passion. Do you feel like you're growing in your job and developing? If that's so, then your job gives that opportunity. If you look at passion like that, there are many dimensions of passion, then you can start crafting more passionate activity in a current role. So you really get excited about learning new things and growing. Well, you can ask to go to training seminars. You can ask to go to conferences. You can sort of try to broaden your current job. We found people who are trying to do that, they’re just thinking about it as a circle. I can become bigger and bigger and bigger because I'm finding you things to do. So that’s the thing about passion.

Then on purpose side, I think we have defined purpose incorrectly. Purpose, I call it the pyramid of purpose. At the very bottom of the pyramid is do what contributes. Are you providing value in your job. If you're sitting around doing things that other people don't find beneficial, you’re filling in forms and checking boxes and you get that done, but nobody really cares whether you're there or not. You have no value contribution. So you need really need to think about, “Am I creating value for my company or for my organization in what I do?” If that's true, then you are actually having some kind of purpose. That’s kind of the bottom layer of your pyramid.

Then the next level up office is, is it personally meaningful for you? It may not be, but it might be for others. On that level, there is this study of zookeepers out there and they’re sort of asking zookeepers, “What do you think about your job?” One-half of them said, “It's a totally meaningless job and I’m only doing it for the paycheck and I'm literally just shoveling shit.” That's what they do, and the saw the job like that. Then the other half said, “This is my calling. I am saving endangered species by having this job.” So the same kind of people, but totally different interpretation of the same kind of job. So the question you have to ask, is it personally meaningful for me?

Then there’s the third part of the pyramid at the very top is a strong social mission. What I do I think contribute to society beyond making a profit for my company? Of course, people in healthcare, who work in a hospital. I have that. But people have it in other places too. There was a person we interviewed who was working out of a national rental car place in Alaska and she said, “Most of my customers, they need a car, because their other car has been in an accident and they come to me. I provide a service for them when they are in dire need of that service.” That's a different way of looking at something that looks like a trivial job. Then you kind of have that sense of social mission at the top of your pyramid.

What you have to do is to sort of look at these three questions for yourself. Do I really contribute value to my company and how can I do more of that? Second is what I do meaningful to me? Third, can I find that social mission in my job?

[00:31:29] MB: Great strategies, and I really like how you give the example of the same job and yet people have very different responses to it. I want to come back and share a strategy that you talk about, which is – And this is coming back a little more towards focus. But the strategy of looking at your calendar and figuring out where you're currently spending your time and matching that up with your current goals and priorities. Tell me will bit more about that and how to implement it.

[00:31:57] MH: Yeah. Let me turn that into sort of a tactic that the listeners can use, because I use this with a bunch of management teams at this point in time after we’ve figure out what people do after this study. Here are the steps. First of all, you have to ask and answer the question. What are the three most valuable things that I can do in my job? Value here is defined as benefits for others, benefits for your company. You kind of write those things down, three things.

Then you pull up your calendar. This is step two. You pull up your calendar for the last two weeks and you roughly go through and you checkmark each activity. You give it a one if it’s clearly aligned with those three top value creating activities. You give it a one. You give it two if it's somewhat aligned with those three activities. Then you give it a three if it's clearly not aligned with those three.

So you go to a meeting, and a meeting has nothing to do with the three. You have lunch with a colleague or you do other things. It’s like in your three bucket. Now, once you've done that, it shouldn't take that long. You add up all the hours that were in category one, two and three. Then you take category one and you ask yourself, “How many hours did I spend in category one?” Those that are clearly aligned with your top three, value creating activities. Then what percentage of your time?

Now, when I do this would managers, like a team, usually what happens is that people don't have more than 40% of their time in category one. Sometimes this is a revelation for people. They said, “I can't believe it. I was meeting with that person three or four times the last two weeks and why did I do that? Totally unnecessary, and it could have been one meeting. I could have saved all the time. Why did I go to this other meeting? Stuff I had to do maybe, but I can also excuse myself. Why do I meet with this person for an hour where it could have been 15 minutes?”

So people find a lot of time-wasting activities. In other words, they are spending most of the time at work not on the top three value creating activities. So then you get to the kind of step, the last step, which is, “Okay, how do I change this?” Here you have to sort of first start by cutting up things you can’t cut out that are fluff. I don't really need it. I can find a way out of it.” That’s the first thing.

Then the thing is you have to say, “Okay, how do I get more time and effort for the top three?” This is difficult, but this is where you free up time in order to focus on the top three value-creating activities. What prevents people from doing this is that they're busy with busy work. Routine staff meetings that take up too much time and they feel like they have to go to all of these. If you’re a manager, do you actually are scheduling all of these? That's the stuff that has to go. So it becomes about disciplining how you spend your time.

Now, I've done this with many people by now, this activity, and sometimes it comes to a shock to people. So, for example, I did with a management team in a high-tech company in Silicon Valley. We went through his activity. We actually went back for a month. Not two weeks, but a month. Not a single person on that team spent more than 30% of the time on the top three.

So you start thinking, “Okay, how do I shift my time I spent? What do I say no to? What to cut out and what do I spend more time on?” It's a fairly simple exercise. It's a very tangible concrete. We can all do it. I do it myself. Personally, I fall into this trap myself. So in my job as an academic, it is how much time do I spend on creative writing and producing of new knowledge? It’s a constant struggle to keep that. My goal is to keep that at about 40% on average and I do other things. I do speaking. I do other activities, the sort of traveling that takes time away. So then you have to be disciplined saying, “Okay, I need to find a way to spend more time on that.”

So, for example, one strategy I have, one tactic is that I don't spend two hours every morning checking my emails. It is so easy to get into the email trap in the morning. You get up, you check your email. You’re curious what did people told me, and you lots of emails. Then you start answering them. Before you know it, 90 minutes has gone by, and all you have done is to answer email. That may not be a top three value-creating activity. So what I do instead is I reserve the morning, about two hours every morning if I can, for my kind of creative part of my job.

[00:37:10] MB: Hey, I'm here real quick with confidence expert, Dr. Aziz Gazipura, to share another lightning round insight with you. Aziz, how can our listeners use science to get more dates with people they really want?

[00:37:24] AG: I love that question, and the answer is the science of confidence. So whenever we’re struggling, we want to date. We’re afraid to put ourselves out there. We’re worried on some level that we’re going to get a negative response. If you didn't have that worry, if you knew that this person you’re going to ask out was going to say yes and be excited to go out with, we’ll all be doing it without hesitation.

So the thing that stops us is anxiety, is fear, is self-doubt, and that is a confidence issue. So we build our confidence all of a sudden. We’ll have way more opportunities to put ourselves out there and to date. So sometimes we think, “What's the pickup line? What’s the thing I should say? How do I approach the person?” We get so focused on the how, and what we want to do is we want to take a step back and say, “How do I actually change what’s going on inside of me to feel more confident?”

There are so many ways we could do, and I have a course called Confidence University where I have a whole course on dating mastery. But one major tidbit out of that one is right now you have a story in your mind about why you're not attractive. Why someone wouldn’t be over the moon to go on a date with you? You want to find that story and take it out, uproot it.

So right now think about why you not attractive and how can you change that story to see yourself as someone who’s actually highly desirable? What are your qualities? What do you bring to a date or a relationship that would make someone love spending time with? If you get more clear on that all of a sudden, a lot of your anxiety and fear are going to evaporate.

[00:38:51] MB: Do you want to be more confident and get more dates? Visit successpodcast.com/confidence. That’s successpodcast.com/confidence to sign up for Confidence University and finally master dating.

[00:39:09] MB: What are some of the things that you’ve seen that stop people – Let’s say someone implements his exercise and then a week, a month later they fall back into some of these old habits and routines. What are some of the biggest failure points you've seen for people who start down this journey, but then it ends up being a false start?

[00:39:27] MH: Yeah, that's the habit question, right? Changing habits. It turns out to be so difficult to do. I think you need to have some kind of device, some kind of thing that prevents you from falling back into old habits.

So for my own writing activity, this is what I did to just give an example of that, because of course I was starting checking emails after a week of discipline. That’s what everybody does. But I wanted to write for two hours every morning. So I took an old computer, I stripped it of browsers, of everything that could be connected to the Internet. It only had word processing left on it. Then I left my phone behind and I went to Starbucks and I sat there for two hours with this barring computer. Then I get itch to go and check my email or go on Instagram, but I couldn't, because I have tied myself to the math to use that Greek mythology kind of parable, which is I have prevented myself from doing that.

So that's one thing. I think you need to find that thing, that kind of a rule. This goes to exercise and diet. This is same kind of routine. You had to find yourself. So you go to find a rule that works for you. So my wife, for example, she wants to go in stationary biking every day, which is a hard thing to do, because it’s boring. But then she has a rule, she can only watch your favorite TV show on an iPad while she's on the bike. Those two go together, and that iPad stays on the bike. So then I want to see the TV show and I'm on the bike, and then I put the two together, it’s easier now.

Exercise in the morning, what I do is I get up and I just go straight to the health club and I shower there. So then I get out of the house, grab a cup of coffee and go. Then it’s easier than saying I'm going to do later in the day, because I won’t do it. You go to find those little routines, and we found people – I have been very creative at work and how they do this. One cubicle open landscape, a cubicle office, they had a routine there. You had these arm bands around your arm, and if it was red, if you put on the red, you shouldn’t be disturbed. You’re on focus zone. With green, you can come and ask people questions. So it’s a signal to your coworkers. Stuff like that helps people focusing.

[00:41:56] MB: What about somebody who's a manager that has to spend a lot more their time in meetings with team. The vast majority of their work is taking all these meetings? Because I think that it intuitively makes sense to me to have a schedule like this for someone who's more of a creator that needs alone time, productive focus time. What about someone who needs to have a huge chunk of their calendar dedicated to checking in with team members and managing people and meeting with their boss and so forth?

[00:42:24] MH: Yeah. I mean, for managers, part of the top three value-creating activities is to focus on people, is to have those meetings and check-ins with people. That is the job. But here, again, people are incredibly unfocused. When we speak to managers, of course, their days are filled with meetings. But the question then is are those meetings effective? More than 65% of meetings according to our data are ineffective.

So what they do is that they spend their day wasting their time in ineffective meetings. That doesn't mean you shouldn't do the meetings. It just means you should turn them effective and have few things that people can do so.

It turns out, which is incredibly surprising, that people have a default on how long the meeting should last, and usually it’s driven by the software the company has implemented. So, if you have Google Calendar in default in the calendars is an hour. Then people schedule an hour meetings, which is crazy. Why an hour? I met so many companies now that they have an hour as default, or maybe 45 minutes. But meetings, some meetings should only take 15 minutes. You don't need the half hour or the hour. Some meetings should take five hours. But it seemed to be driven by the default of the systems. You need to change the default of the system.

So one rule I have for manager. I say – Or I provoke them by saying, “How about start cutting your meetings in half?” so half the time. If it’s an hour meeting schedule. Try half an hour. If it’s half an hour, try 15 minutes. Then the question is, if it’s one-on-one, fine. But if there’re a lot of people in a meeting, what about cutting the number of invitees in half? Because do all those people need to be there? That's a very good question. Maybe they don't, or maybe you could have sort of like a two-hour staff meeting and you can have people come and go. You’re freeing up time. You’re much more effective. So there are these simple things you can do to turn meetings more effective.

Then the other thing is a lot of meetings are scheduled, because you want to have a discussion, a debate about important topics. That’s why you call people into the meeting. Those kinds of meetings, decision-making meetings, debate meetings, discussion meetings. I have a whole chapter on this in the book. This is one of the key principles in the book, is how do you lead those meetings properly? Because most people don't. I call that principle fight and unite.

what you need in meetings or that kind is a good fight. That people feel they can speak up. That people feel that they can contribute. That the manager is asking the quiet, the introverted to speak up and invite them to be part of it. That you have a debate, we are building on each other’s point of view, as supposed to shutting down each other. Those elements of a great debate, and it’s a good fight. You don't want to have a culture of being nice. Nice is not the objective. It is to have a fight around ideas and arguments and not make it personal. Lots of people are really bad at that. Sometimes companies call this principle disagree and commit, and then you have to make decisions.

Consensus is the enemy of good work. Consensus leads to groupthink, where people are just going along to get along. They don’t want to rock the boat. I don’t want to be the spoiler of the consensus. So let's not have the debate. Let's not say no to something, because I want this group to come to consensus. We don't want consensus. But we need people that are decision-makers in meetings and they say, “We’re going to make a decision. Once we made a decision, we need to fall in line.” There's been a time for debate. There's a time for decision. There’s a time for implementation, and that’s where we need to fall inline.

Some people in some companies, they don't. They have rematch, “Okay, I didn’t like the way the decision went, so I want a rematch. I want another meeting.” That's not okay. So it's about having a great fight and then unite behind that decision being made. When you have meetings like that, what we found, which I found we had a great number of interviews around this, I found it really interesting, is that you have fewer meetings, because you had one meeting. It’s a good debate. We decided.

But in other companies I have people telling me, “You know what we do? We come to a meeting. There are 10 of us sitting in a meeting, and we discuss. It’s a bad discussion. We don't go anywhere. After an hour, we had to say, “We didn't resolve the issue. So we need to schedule a follow-up meeting.” In the next two weeks, there's a follow-up meeting and sometimes that goes badly. So they had to have third meeting for stuff that could have been done in the first meeting. So now you’re wasting time.

[00:47:11] MB: Should people have meetings where they are essentially update meetings?

[00:47:16] MH: No. It’s a ton of those meetings. I have a great I bought – I bought this mug. You can get it on Amazon. It’s not my mug, but it’s great. I bought one because I want to have one on my office desk. It says, “I survived another meeting that should have been an email.” I like that. These are status meetings. If you go to a meeting and you call in 15 people, and as a manager you sit there and you say, “Let me update you what happened,” and then you start reading down the list. Why have you asked 15 people to come and sit and listen to you? I mean, you could have recorded your own little self a video if you want to make it more animated and send that video out.

Let me tell you about this thing. Now, you could have schedule a meeting, say, 15 minutes or half an hour if people had questions, or you could have said, “If you have questions or concerns about what I just said, email them to me, and then we can have a meeting.” But people sit there in status update meeting and they just read down the list of stuff and then people get bored and they start asking questions and then derail the status update. It’s terrible. You should not have those. To be disciplined around the way you use your time is to be disciplined about the kinds of meetings you scheduled.

[00:48:32] MB: So coming back and making this really practical for somebody listening. What is one actions step that you would give them today, right now that they could start implementing to begin to make progress on one of the core themes or ideas that we’ve talked about today?

[00:48:51] MH: Right. I think it’s the do less and obsess idea, and this is what I would do. Take a look at your calendar next two weeks and ask yourself what are the one or two things I can cut out? And cut those things out. Say no to something or don't accept the invitation. Then you say, “Okay, I’ve just freed up four hours of my time.” Then you say, “Instead of wasting those four hours,” you say, “Okay, what is the most important thing I need to get done the next two weeks, and now I just got four more hours to do that.” Then you go and you spend those four hours on that one most important thing.

If you do this, this one practical thing, then just do it over the next two weeks. Then you say to yourself, “Okay, how did that feel if I accomplished that one task? I freed up for hours and a focused on my most important thing those four hours.” Then the next two weeks again, you can do the same. Maybe free up another hour. Because these things I'm talking about, these principles, the seven habits that we talk about the top performers in our book. They are behaviors. They are not innate characteristics. They can be improved upon bit-by-bit every day.

So that practical thing of saying no to two things the next two weeks is at path to rewards becoming incredibly focused and going all in on a few things. That is the key to this. Because none of us or very few of us can sort of switch from being really bad at something to incredibly good at something over the next week. It takes time and practice. It’s a muscle that needs to be developed. So try that principle, that one tactic and see how it felt like having those extra four hours and spending them on the most important thing and then do it again the next two weeks.

[00:50:46] MB: For listeners who want to find you and your work online, what is the best place for them to do that?

[00:50:50] MH: Yes. Going to my website is the best place, and that's mortenhansen.com, M-O-R-T-E-N H-A-N-S-E-N.com, and we have a free resource that I think a lot of listeners would like. We have created a quiz, a very quick sort of five-minute assessment tool that you can take online about how you stack up currently on the seven habits that are in in the book, Great at Work. Once you done it, you just go in and punch in the numbers where you fall and then it gives you a report card on how you stack up against the more than 20,000 people who have taken it so far. So you get a little bit a benchmark of yourself, where you in relationship to everyone else out there.

[00:51:32] MB: Well, Morten, thank you so much for coming on the show, for sharing all these wisdom. Some really important research, really important data, and hopefully people listening out there really take this to heart and implement these ideas.

[00:51:44] MH: Thank you for having me. It's been great.

[00:51:46] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Remember, the greatest compliment you can give us is a referral to a friend either live or online. If you enjoyed this episode, please leave us an awesome review and subscribe on iTunes because that helps boost the algorithm, that helps us move up the iTunes rankings and helps more people discover the Science of Success.

Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

August 29, 2019 /Lace Gilger
Focus & Productivity
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The Science of Immortality: How Genetic Engineering Is Going to Change Everything with Jamie Metzl

August 22, 2019 by Lace Gilger in Health & Wellness, Mind Expansion

In this episode, we explore the mind-bending science of genetic engineering and why it’s going to change everything in our lives, whether we want it to or not. We share crazy stories and examples from the cutting edge of science, look at shocking examples around the world of what is going on with human genetic science and explore the science of immortality with a few simple life hacks can you implement right now to extend your life and help you live past 100, with our guest Jamie Metzl.

Jamie Metzl is a Senior Fellow of the Atlantic Council. In February 2019, he was appointed to the World Health Organization expert advisory committee on developing global standards for the governance and oversight of human genome editing. He is the author of five books, including the non-fiction work, Hacking Darwin: Genetic Engineering and the Future of Humanity. Jamie previously served in the U.S. National Security Council, State Department, Senate Foreign Relations Committee and as a Human Rights Officer for the United Nations in Cambodia.

  • The future is already here, it’s just not evenly distributed yet

  • Open your eyes a little bit wider and see the radical technological developments that will fundamentally transform your life are on the short term horizon

  • Genetic technologies are, in very short order, going to fundamentally transform our societies

  • The genetics revolution is inevitable and it’s already here. Countries like China are already massively pushing the limits on genetic science, well beyond what we may even feel comfortable with in the US today

  • China is extremely wealthy, extremely powerful, and has a “Wild West” culture around genetic engineering, designer babies, and human genome editing

  • “The Arms Race of the Human Race” - what happens in a world where the US restricts or prevents genetic engineering but another country, for example, China, substantially embraces them?

  • Slippery slope and how this radically starts to change our world pretty incredibly - most people would probably want to know if their child had a higher risk of a certain disease, so they could prevent it… what happens when we make that shift from a child to a human embryo?

  • “The End of Sex” - “Old Fashioned Sex” will soon be viewed as reckless and dangerous.

  • “Would you play Russian roulette with your child’s future health by NOT affirmatively selecting health?"

  • Would you wish polio on a child because it’s natural? What about a genetic disease that could be prevented?

  • It’s not a question of wonderful nature vs scary science. Nature is pretty scary. People die of horrible genetic disorders today.

  • Why Jamie considers anti-vaccine “monstrous"

  • "In vitro gametogenesis” - what happens if you could make 100,000 potential embryos and pick the healthiest ones?

  • What is a synthetic womb and why is it something that is so crazy it might make total sense in 30-50 years?

  • Why Jamie’s goal is to live to 150, and what he’s doing to get there.

  • Simple life hacks can you implement to extend your life as much as possible?

  • Do everything that people who live in the blue zones are doing.

  • Homework: Get yourself educated on genetic science.

  • Homework: If you’re planning on having children, freeze your eggs and freeze your sperm today. Freeze them when you’re twenty. It gives you the option of using healthy and vibrant genetic material in the future.

  • Homework: For longevity: Exercise 45 minutes a day. Eat healthy food.

  • Homework: Do your own homework and empower yourself about precision medicine. Medical knowledge is decentralizing. You are the primary agent of change in your life.

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Jamie’s Website

  • Jamie’s Wiki Page

  • Jamie’s LinkedIn, Facebook, and Twitter

Media

  • [Article Directory] Collection of Jaime’s articles from his site.

  • [Article] CBS News - “Author Jamie Metzl says the "genetic revolution" could threaten national security” By Olivia Gazis

  • [Article and Podcast] Medium - Science, Technology and Ethics: Hacking Darwin with Jamie Metzl, PhD by Dr. Chris E. Stout

  • [Article] Quartz - “The designer baby debate could start a war” By Jamie Metzl

  • [Book Review] NPR - 'Hacking Darwin' Explores Genetic Engineering — And What It Means To Be Human by Marcelo Gleiser

  • [Article] Psychology Today - “Polymath Jamie Metzl on AI, Genetics, and the Future” by Cami Rosso

  • [Podcast] HBR - We Have the Technology: Jamie Metzl and Building Better Humans

  • [Podcast] Good Code Podcast Episode 14: Jamie Metzl on Genetic Engineering

  • [Podcast] Curious with Josh Peck - Ep. 64 | Jamie Metzl  

  • [Podcast] Inspired Money - The Genetic Revolution and "Hacking Darwin" with Jamie Metzl

  • [Podcast] Jamie Metzl on the Future of Genetics – The Joe Rogan Experience

Videos

  • Jamie’s Youtube Channel

  • Hacking Life The Sci and Sci Fi of Immortality

  • PBS Social - Jamie Metzl on the Future of Genetic Engineering

  • Talks at Google - Jamie Metzl: "Hacking Darwin" | Talks at Google

  • Talks at Google - Jamie Metzl: "Eternal Sonata" | Talks at Google

  • TEDxTalks - Are You Ready for the Genetic Revolution? | Jamie Metzl | TEDxPaloAlto

  • Chad Prather Show - The Great Genetics Race | Guest: Jamie Metzl | Ep 68

  • 92nd Street Y - Can we live to 150? The Cutting-Edge Science of Human Longevity

  • Hidden Forces - Genetic Engineering, Biohacking, and the Future of the Human Species | Jamie Metzl

Books

  • Hacking Darwin Book Site

  • Hacking Darwin Press Release

  • Hacking Darwin: Genetic Engineering and the Future of Humanity  by Jamie Metzl

  • Eternal Sonata: A Thriller of the Near Future  by Jamie Metzl

  • Genesis Code: A Thriller of the Near Future  by Jamie Metzl

  • The Depths of the Sea: A Novel  by Jamie Metzl

  • Western Responses to Human Rights Abuses in Cambodia, 1975-80 (St Antony's) by Jamie Frederic Metzl

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

In this episode, we explore the mind-bending science of genetic engineering and why it's going to change everything in our lives, whether we want it to or not. We share crazy stories and examples from the cutting-edge of science, look at shocking examples from around the world of what is going on with human genetic science and explore the science of immortality with a few simple light facts that you can start implementing right away to extend your life and help you live past 100 with our guest, Jamie Metzl.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In previous episode, we talked about one of the most important skills in the modern world, the ability to be indistractable. Are you sick and tired of distraction? Do you feel constantly overwhelmed in a world of notifications, demands, messages and more and more information flying at you? In our previous episode, we discussed exactly how you can battle back from distraction, control your attention and choose the life you want using the power of being indistractable with our previous guest, Nir Eyal. If you want to banish distraction from your life, listen to that episode.

Now for our interview with Jamie.

[0:03:13.6] MB: Today, we have another exciting guest on the show, Jaime Metzl. Jamie is a senior fellow of the Atlantic Council and in February of 2019, he was appointed to the World Health Organization's expert advisory committee on developing global standards for the governance and oversight of human genome editing.

He's the author of five books, including the nonfiction work, Hacking Darwin: Genetic Engineering and the Future of Humanity. Jamie previously served in the US National Security Council, the State Department, Senate Foreign Relations Committee as a human rights officer for the United Nations and much more.

Jamie, welcome to the Science of Success.

[0:03:48.4] JM: Thanks so much, Matt. Thrilled to be here with you.

[0:03:50.8] MB: Well, we're really excited to have you on the show today. It's such a fascinating topic and I can't wait to dig in. I love some of the insights in the book and I can't wait to share some of these anecdotes with our listeners.

To start out, I'd love to open the conversation with one of my all-time favorite quotes, which really resonates with what the book is about, which is this notion that the future is already here, but it's just not evenly distributed yet.

[0:04:14.0] JM: Yup. I totally agree. That's obviously a famous quote from one of our best-known science fiction writers. That's what for me as a futurist, I also write science fiction, that's my mission in life is to get people just to open their eyes a little bit wider and to see these radical, technological developments that are going to fundamentally transform our lives.

If we can just see what's happening and see what's coming with even a little more clarity, we're all going to make better and smarter decisions about our lives, our businesses, that will create better futures not just for us, but for everybody.

[0:04:53.1] MB: One of the most interesting claims that you make in the book and I want to get into all kinds of ideas and thoughts in here, but the book obviously, for listeners who aren't familiar with is about genetic engineering and the future of humanity. You open with the fascinating anecdote. I don’t know if I'm jumping the gun a little bit, but the idea is that there's a lot of controversy around this topic.

The reality is where our hand is going to be forced, because in many ways, this is an inevitable conclusion. It's going to happen one way or another and we really – we’re coming up on a very short timeframe here from a societal standpoint and we need to start making some really important decisions.

[0:05:30.0] JM: That's exactly right. The question is not should we or shouldn't we embrace genetic technologies. We will. Whether people are for it, or against it, genetic technologies are going to in very short order, fundamentally transform our healthcare, the way we make babies and the nature of the babies we make. It's not should we, or shouldn't we on the science. The question is how, because the decisions that we're going to be need to make in very short order are going to be our way of infusing our best values, our ethics into the process of guiding how these incredibly powerful technologies will be deployed.

That's going to be the difference between the positive outcomes that we can all imagine of people living healthier, longer, more robust lives, preventing and eliminating and curing terrible diseases, aging more, healthily and gracefully and living longer and these dystopian outcomes that everybody can imagine. It's not a question of whether the genetics revolution is coming. It obviously is coming and it's already here. The question for us is what role do each and all of us want to play in shaping how these technologies are used, rather than having other people's decision shape us.

[0:06:56.9] MB: Here in the United States, we obviously have a very robust regulatory structure. A lot of this stuff is still very nascent. In the book, you talk about how other countries may not have the same regulatory structure and maybe actually pushing the envelope well beyond what we find either morally, or ethically kosher in today's world.

[0:07:20.1] JM: Yeah. Well man, you and I both have a lot of experience with China. In this world, there are some countries that are really well-regulated. I would say the best regulated country in the world for genetic technologies is the United Kingdom. The US is pretty well regulated. Although our entire healthcare system is a total disaster and a mess, and so that creates a lot of complications, there are some countries that have absolutely nothing. These are countries, they just don't have any regulatory infrastructure and a lot of them have very little capacity, but they can become destinations for medical tourism, or genetic engineering tourism at some point in the not distant future.

Then there are countries in the middle and China is probably the best example of this, countries that are wealthy, that have a lot of scientific capability, that have decent laws on the books, but where there's a Wild West culture and a mentality. Certainly with China, where there is this national and certainly government-led obsession with catching up, with becoming essentially the world's leading country by 2050. The Chinese government has identified Science and Technology leadership as the primary way to get there.

Genetics technologies and biotech more generally are among the most important sciences and technologies that they focusing on. It's not at all surprising that the world's first genetically engineered babies were born in last year and in 2018 in China, because China is really pushing the limits of what is possible, including with human genetic engineering. That is a really, really big deal. I'm on the World Health Organization International Advisory Committee on human genome editing.

I'm actually just going next week to Geneva for our meeting, board meeting repeatedly over the course this year and next, to try to think about and begin to lay out a framework for what a global regulatory infrastructure on human genetic engineering and genome editing might look like. We're a long way from there. In the meantime, there are countries like China that are really pushing the limits in ways that would not be possible here in the United States.

[0:09:42.8] MB: Even before some of the technology was where it is today, in the book you share an anecdote of somebody from China who essentially had 10 children in the US. I don't want to spoil it. Tell me that story. Share that example to listeners. It's so interesting and it shows the mindset too.

[0:10:01.2] JM: Well China, and you know this from your time there, people are very practical in their thinking. What's the best way to do something? Just because it's a society where essentially, the government has gone to war with traditional values, with traditional moral systems, I mean, that's essentially what the Great Leap Forward and the Cultural Revolution were.

It's this country that’s very – it's an extremely wealthy, an extremely powerful country. Individuals are empowered, but unlike other countries, even in that region, like Japan and Korea that still have their traditional value system intact. China, it's like starting over after wiping out its own culture. They don't have these hang-ups of as a largely atheist society of well, God is this genius watchmaker and who are we to mess with God's work?

Then it's practical. All right, and so this example that to China there are some restrictions on surrogacy, which California doesn't have. There was this guy who wanted to have a kid with his wife and they using IVF, they fertilized 10 eggs. Then the plan was to send 10 to 10 different surrogates in California. Then go after these kids are born and look at these kids and pick a couple of them that they wanted to keep and then put the other eight for adoption. I mean, it's so mind-boggling and frightening that people are thinking about life this way.

For me, the takeaway is we are this incredibly diverse species and whatever we think, whatever value we – there's going to be somebody else who just thinks differently and operates by a different value system. That's what we're going to have to navigate and that's why there's some people, the trans-humanists who feel like, “Well, we shouldn't have any regulation. Let people do what they want.” We're talking about the future of life. It had in our decisions, especially using these very powerful technologies have to be guided by an ethical system and the use of these technologies has to be regulated.

[0:12:23.7] MB: This is seriously a global challenge. What happens in a world where for regulatory, moral, political reasons, let's say the United States doesn't really embrace these technologies and a place like China goes all-in on them?

[0:12:39.2] JM: Yeah. Well, I have a chapter in the book called The Arms Race of the Human Race, which explores exactly this. Let's just say that the United States opt out of these technologies. First, it's going to be hard to do, because opting – what opting in means doesn't mean that we're going to – everyone's going to have a designer baby.

It also means that our healthcare is going to be worse. We are transitioning now from a system of generalized healthcare based on population averages, to world of precision medicine and healthcare based on people's individual biologies. What that means is that everyone's going to have their genome sequenced and that's how your doctor is going to in many ways know who you are, so you can get your personalized treatments, actually where you are, Matt, in Nashville, Vanderbilt as a leader in this process.

That means we're going to have many millions and then billions of people who had their genome sequence. We're going to use big data analytics to crack the code of complex biology and genetics. That's going to really open up a lot of possibilities in our healthcare. When we say opting out, first question is opting out of what? We certainly wouldn't want to opt out of the improvements in our own healthcare system.

Then once you do that, then our healthcare system moves from being precision to being predictive, because we'll have a lot of information about people's genetics, that'll tell us something about how their future lives might play out. Then people will be able to use that same understanding of genetics to select embryos when they're using IVF. Then on top of that, we're going to be able to do what has already happened in China, which is use precision gene editing tools to edit the genomes of future babies. Again, all these things are already happening.

Coming back to your question, so what do you do if that as this technology develops, as it whittle that we recognize, as we will, that we're going to be able to have healthier, longer-lived, maybe higher IQ, maybe taller, maybe more athletic, whatever it is that individuals, or even countries want will be doable. What happens if a country like the United States decides to opt out at some point? Well, option one is say, we're opting out, you, whether it's China or somebody else you're opt in, and we'll see how it plays out.

I mean, maybe we'll be better off for opting out, maybe you'll be better off for opting in. In 20, 30 years we'll know the answer to this question, because if you're right, you'll win all the gold medals in the Olympics, you'll get all the Nobel prizes in math and we’ll be the country that said, well, we made an ethical decision, but now there are consequences of that. Or it could be the opposite story.

Or you could say that if you and let's say China, if you, China, genetically alter your people, then what happens if your people procreate with our people? If you wanted to stop that you could say, all right, well we're going to make it illegal for people from our country to procreate with people from your country and you'd have to set up a whole police state system to make sure that you were testing for that, which would be terrible. Or you could say we're going to try to force you, the other country, to stop doing what you're doing of genetically engineering or enhancing your population, but how's the country like United States going to do that against big and powerful and nuclear-armed country like China?

Then we get to this where we started, which is well, if we don't want those kinds of outcomes, how far can we go in building some global regulatory infrastructure that would have to be very permissive, but that could at least try to build some guardrails, so that the terrible Nuremberg style abuses of humans doesn't happen? That's what we're working on in Geneva, but it's a really hard task.

[0:16:59.6] MB: Such an interesting problem. I want to explore – we've talked already about the inevitability of this and because of the global nature of the phenomenon and the science. I want to start digging into some of the crazy stories, ideas, happenings, things that are taking place both now and are possible in a world where this science becomes more ubiquitous.

Maybe as a starting point, let's dig into a little bit more on a topic you already touched on, which is healthcare. Let's assume we can put aside the geopolitical and ethical questions for a minute. We may come back to them. I want to explore, what does the world look like in a world with precision medicine, or even predictive medicine that's enabled via some of this genetic science?

[0:17:43.2] JM: Yeah. Well it's great, because every time when we go to a doctor, for most of the conditions that we have, we'll get a symptom and we'll go to our doctor. The doctor will treat us based on our being a human. For an average human, if you have a headache, a Tylenol for example, will make you feel better. In this world of generalized medicine based on population averages, the way you find out that if you're one in, whatever the number, a 100,000 people who will die from taking that Tylenol is by taking the Tylenol. That's how we've have treated cancers and still treat most cancers. If you have as one cancer, whatever we have treatments for those big categories of things.

In the world of precision healthcare, your doctor is going to know a lot more about who you are based on your personal history, family history, biometric information, various tests. The most important piece of information is going to be your sequence genome, which will be the foundation of your electronic health record and that's how when you go for a treatment, your doctor is going to give you something that's tailored for you, or if in case, the cancer we're going to sequence, which is starting to happen, about 12% of cases. Now sequencing your tumor cells, so that we can target an approach based on exactly the type of cancer that you have. That's precision medicine.

When we have, as I mentioned before, these billions of people and we have their genetic, their genotypic information and their phenotypic information, which means how those genes are expressed over the course of their lives in massive data pools, then we're going to crack the code of complex genetics and we're going to have a lot of probabilistic, predictive information about how from birth, essentially, about how your life may play out. Part of that will be about risk factors. If you know you have an increased risk for developing type 2 diabetes, for example within from early childhood, your parents should be helping you to have habits of exercise and healthy eating and self-monitoring.

If you know that you have an increase – your daughter, for example has an increased risk of breast cancer genetically, so you'll want to start breast cancer screenings maybe when she's 20, rather than when she's 40, which is the norm. That's going to be right now, a lot of that information, predictive information is it's scary to people, because nobody wants to be at the hospital taking home their newborn and told that their newborn has a 50% greater than average chance of developing early onset Alzheimer's 40 years from now. I mean, right now that scares people.

The medical community is afraid that people are going to freak out, because doctors tend to believe now that people can't handle raw information about their futures, which is something I very much disagree with, but that's a prevailing view in the medical community. Our genome isn't just a healthcare, or a disease genome. It's a human genome. As we uncode, decipher these secrets, we're going to know a lot more about ourselves that has nothing to do with healthcare, about our potentials for things like IQ, personality style, being great at specific narrowly defined functions, like sprinting, or abstract math. That's going to force us to think differently, not just about healthcare, but about parenting and about life.

[0:21:27.5] MB: It's so funny, because it starts out as such a slippery slope and it really quickly develops into a place where people could be making decisions that are almost today, seem ridiculous, or out of control.

You have the example of, I think most people listening to this show right now would say if they could figure out that for example, the example used that their daughter had an increased risk of breast cancer, they would want to know that, because then they can take steps early in life to prevent that and hopefully ensure that it doesn't happen, or that it's mitigated. What happens when, and this is a very quick and easy and subtle shift. What happens when that genetic information moves from let's say, a newborn child to an embryo?

[0:22:11.6] JM: Well, it depends. I mean, people are going to have a lot of information about their unimplanted, pre-implanted embryo. The reason why I've been writing and speaking for many years about the end of procreative sex is that we know how the traditional model of sex and procreation works. If any of your listeners aren't familiar with that, you can consult the internet. There are lots of pictures and videos. We are moving from that world of it seems simple, just because it's so built into our biology of procreation through sex, to procreation through science.

The way that we're going to do procreation through science is by taking conception outside of the human body and we're going to use the tools of in vitro fertilization, IVF. Women will have their eggs extracted, which it happens all the time now. It will be much more common. Those eggs will be fertilized by the mid of the father's sperm in the lab. Then you'll have a certain –based on the number of eggs and the fertilization process, you'll have a certain number of pre-implanted, early stage embryos. Let's just say that it's 10.

Right now what happens when you're selecting which of those 10 to implant in the mother, generally it's an embryologist looks at the embryo and just visually say, which one looks healthy, and that's an imprecise art maybe, as much as it is a science. There is a process of pre-implantation genetic testing where you extract a few cells that would have gone into the placenta and you sequence them and you can tell a lot of information about mostly single-gene mutation disorders, things Tay-Sachs and sickle-cell disease and Huntington's disease. Then there's something – you get some information about chromosomal abnormalities, like down syndrome and that can be done in various ways and just a few other minor things.

We're moving very, very quickly into a world where we're going to have lots and lots of information that goes well beyond these relatively simple areas that we can understand now and that's connected to describe a moment ago about our great understanding of the genome. Now you are prospective parents and you have these 10 embryos and you have to pick which one gets implanted.

One of the options is to say, “I don't want to know. I'm going to put it, you could say in God's hands.” God's hands is an embryologist and a fertility doctor. Somebody is choosing based on some criteria. Maybe it's just random chance. Maybe people will say, “I want one that I know isn't going to die young of a terrible deadly genetic disease,” and that seems like a reasonable thing for people to do.

Already when you're doing that, I mean, that is in many ways, it's a form of eugenics, because we are making the decision about which of these 10 embryos will have the potential to become a baby. There's a lot of values that go into that decision. We could choose issues related to health, related to longevity. Then beyond that, the sky's the limit. Any genetic trait, any trait that's even partly genetic, we will be able to predict not entirely, but increasingly the genetic component of that trait and then use that in making decisions.

The science is pretty much already there to rank 10 embryos from likely tallest to likely shortest. Maybe we're a decade away from being able to rank them from likely highest genetic component of IQ to likely lowest. Likely most outgoing to least outgoing. You see where this is heading, that all of these attributes that we see as the magic of life are going to be things that we’ll never understand completely, but we'll understand more. That's why I always say this isn't a conversation about science. Science brings us to the conversation. This is a conversation about ethics.

[0:26:33.8] MB: You had a great line in the book where you talk about whether or not people in the future, or even, and really the immediate term will be asking themselves whether or not you would play Russian roulette with your child's future by not affirmatively selecting for healthy embryos.

[0:26:53.0] JM: Right now, if you or your listeners, if you're on the street and you see a little kid and the kid is walking in a way that makes you – makes it look pretty likely that kid has polio, or had polio, what do you think? You don't think, “Wow, that's terrible. Fate has been so unkind to this kid.” You think somebody screwed up, because polio has been eradicated, or mostly eradicated and that's great. I mean, that's what we would want. Nobody would wish polio on somebody else, because, “Oh, no. That's nature. That's God's will. “God's will that your kid should have polio.” Those are fighting words.

We are going to have this ability to make these kinds of decisions, but it's very sensitive. I was on a panel in Berkeley a few months ago and with this wonderful poet, whose daughter has down syndrome and daughters is just this wonderful person. She has opened up his life and it's been – he says and obviously, the greatest gift of his life. It was hard for me to say that what I believe that in 20 years seeing a kid with down syndrome is going to be about as rare as seeing a little kid with polio, because it is just going to be not something that kids are born with and that's already happening in Northern Europe, where non-invasive prenatal screening is required and covered by national health plans.

There are almost no very, very few kids being born with down syndrome in Scandinavia and Northern Europe. All this stuff is really sensitive. How are people going to feel when they see that kid 20 years from now that wanted a whatever kid, who has down syndrome. Are they going to say, “Wow, that's so great that that child's parents embraced nature so much.” Let's say, let's make it even more complicated. Let's not call it down syndrome, let's call it sickle-cell disease, or Tay-Sachs, or Huntington's, or some of these very, very dangerous, painful and even deadly diseases, those are going to be seen increasingly lifestyle choices by the parents.

The parents decided they wanted to do this “natural thing,” even though nothing about our lives isn't really natural when baselined against how our ancestors live. I think that that's going to feel, it's not just going to be wonderful nature versus scary science. I mean, nature is actually pretty scary. People who are having these kids who die of terrible genetic disorders, that's actually pretty scary. If parents can eliminate, or reduce the risk of these deadly, painful genetic disorders for their kids, parents are going to do it.

[0:30:01.6] MB: As you point out in the book, that decision-making process gets us in pretty short order to a place where it could even be considered reckless, or dangerous to have children the old-fashioned way.

[0:30:14.8] JM: Yeah. Right now when most of us, certainly I meet someone who hasn't vaccinated their kids, I don't think, “Oh, that's so wonderful that you're not vaccinating your kids, because if “God had wanted us to be vaccinated, we would have been born vaccinated.”” What I think is you anti-vaxxer, you are a monster.

Because when you look at the number of humans who have died from infectious diseases over the years, I mean, it is in the many hundreds of millions, possibly billions. It's only because we've been so successful in fighting back, that people – and that other people are vaccinating their kids, that people can feel that they don't have to do it.

It's really difficult, because this idea of what is natural is shifting. It shifts within the context of our culture's. Something that feels natural to people and even traditional sexual conception may come to be seen as something that's really dangerous. That's I feel this shift that is happening, beginning to happen now but is increasingly going to happen over the coming years.

[0:31:40.6] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how do you become more confident and what do people get wrong about confidence?

[0:31:54.8] AG: I love this question. My life mission is to inform people this one thing, that you can learn confidence. Because the biggest thing that people don't realize is that confidence is a skill. They think confidence is something that you're just born with, that the people that look confident just somehow have some ability that you don't have and that's what I thought for many years, until I discovered that actually, this is something we can learn.

What most people get wrong about this, other than thinking that they can't, so they don't even try, is they think it's going to be this huge undertaking and it's scary and they try to just push through and do this thing that I hate the phrase, but it's so common, which is fake it till you make it.

What they don't realize is that there's a much easier way, a simpler way and ultimately a faster way and a gentler way. That is to treat it like any other skill, like the guitar. You want to learn how to play the guitar, you want to break it down into its individual elements, like notes, chords, progression, scales. If you learn each individual thing, all of a sudden, you could play a beautiful song. Confidence is absolutely no different than that.

You can break confidence down into its little individual elements, like body language, starting a conversation, how to be assertive, all these things can be broken down in sub-skills. If you just learn those sub-skills one after another, take action on what you learn and practice it just like an instrument, all of a sudden in a period of months – you could be stuck for decades, but in a period of months, you can have more confidence than you've ever had in your entire life. That's what I'm dedicated to doing. That's what I teach. That's what I create all my programs around and that's really the message that I want to get out there to everyone listening and everyone in the world.

[0:33:31.5] MB: Do you want to be more confident and stop suffering from social anxiety and self-doubt? Check out successpodcast.com/confidence to hear more about Dr. Aziz and his work and become more confident.

[0:33:48.0] MB: I want to just dip our toe into a couple other themes, or topics that you write about talking about reproduction and some of the crazy things that might be coming down the pike. Tell me a little bit about the process of creating, or synthesizing eggs and I might be misphrasing the science here. Tell me a little bit about that.

[0:34:06.1] JM: Yeah, yeah, yeah. The technical term, which shouldn't scare anybody, is called in-vitro gametogenesis. Basically, with just a little bit of background, everybody knows what a stem cell is. When your father's sperm fertilizes your mother's egg, how does that one little – your first cell become you and that that cell has the potential to become everything. As our cells grow over time, they become differentiated and that's why there's a difference we could see in our bodies, we could see in a skin cell and a blood cell and a heart sell, etc.

There's a technology for whom this great Japanese scientist won the 2012 Nobel Prize, Shinya Yamanaka called essentially induced stem cells. What this does is it allows us to take any adult cell and take it backward in time. You take a cell that's differentiated, like a skin cell and then you take it back in time, so that the skin cell becomes a stem cell.

The reason this is important, it connects to what I was saying a little while ago about the number of eggs that a human woman can create. Male sperm, average male ejaculation has about a billion sperm cells. Average woman having her eggs extracted in IVF has about 15 eggs extracted. That's a limiting factor, especially if we're doing embryo selection. Obviously, if you have a bigger number of embryos, you have a greater range of choice.

Using this induced stem cell technology, the approach is already works in animals, not yet applied to humans, but it will be. You take a skin graft, which is easy to do, that has many millions of skin cells, you induce those skin cells into stem cells using these for what are called Yamanaka factors, named after this scientist. Then you induce those stem cells into egg precursor cells and egg precursor cells into eggs. Now you have – you started with a billion sperm cells. Now you have, let's just call it a million eggs.

You fertilize a million eggs with a billion sperm cells. Now humans, so you have a billion options, or a million options, I'm sorry. Let's say you sort them with a machine and you get down to a 100,000 based on whatever criteria. You extract a few using an automated process, extract a few cells from each of those 100,000 early stage embryos, sequence them. Again, the cost of sequencing has gone down from about a billion dollars in 2003 to about $600 now. It's going down towards essential negligibility. Then the process of having a baby is where the mother has her – the father gives a sperm sample the old-fashioned way, the mother has her skin graft taken. Then a couple weeks later, you go to the fertility clinic and you say, “Here are our priorities. We want a kid,” and where this is legal and based on your own values and the regulatory environment around you say, “We want a kid that we want to optimize for health, for longevity, for whatever.”

It's not like build-a-bear, because I mean, you have to work with the biology that exists, but there's going to be tremendous optionality. We are going to be able to push theoretically for now, but actually in the not distant future, we're going to be able to push changes across our population in ways that really would have just been absolutely unimaginable, not just to our parents and grandparents, but to most people today.

[0:38:08.8] MB: So interesting. We're jumping around a little bit, but another topic that I found fascinating and it's almost something that sounds so ridiculous that it's going to make complete sense in 15, 20, 30 years whenever it happens. Tell me a little bit about synthetic wombs.

[0:38:24.7] JM: Yes. It's funny, I talk a lot about synthetic wombs. My friends attack me for it, because – so just back, so synthetic wombs, so the womb exists in the woman's body, it's basically the environment, the little micro-environment inside a pregnant woman in which the embryo grows. There's a lot of work being done now for creating and creating synthetic wombs, which are essentially plastic bags. The nutrients that an embryo needs are being passed through in and out of these synthetic wombs.

Already, it's starting to be applied experimentally in animal models. There are some people who are asking whether humans will have babies with synthetic wombs. If we were to go there, it would really open up this process, it would industrialize the process of human reproduction. When we think about some of the topics people are exploring now, like colonizing Mars and we may just be in very different environments that we made to reproduce, just in different ways than we do now. A lot of work is happening in synthetic wombs.

For now, I'm a little cautious about the possibility of having human babies born in synthetic wombs, just because I think that there is such a complex interaction between the mother, even if it's a surrogate, or the egg mother, the genetic mother, but certainly between whoever is carrying this embryo inside of their body, there's a lot of interaction that it's not just chemicals, it’s sounds, it's emotions. I think that is probably for a while going to be very difficult to replicate. I'm sure it would be possible to have it functionally work and have kids be born this way, but I would be really cautious about damage that might be done to these kids by being raised in an environment with just a lot less stimulus then human kids are used to.

[0:40:45.4] MB: Fascinating. I never considered that perspective. Just thinking about from a safety standpoint alone, it seems like something that could end up being in 50 or a 100 years, it could be considered reckless if you don't have synthetic wombs, why would you jeopardize getting sick, or being in an accident, or whatever when you could grow somebody in a safe and scientifically secure environment?

[0:41:06.3] JM: I mean, that's one possibility. I'm not closed to it. There's a lot in all of biology, including human biology that we don't fully understand. That's why for me when I think about interventions, something like embryo selection where you have to pick one, they're all your natural embryos, and let's just use predictive analytics to try to make our best guess. That I'm more comfortable doing, than something where we are just completely and aggressively transforming a full and complex environment that we don't fully understand. That's why with artificial wombs, I'm more cautious than other people.

Even with genome editing, gene editing, pre-implanted embryos, like was done in China for the first time last year. There are some people who are saying we're going to be making a 1,000, 10,000 gene edits to pre-implanted human embryos. I'm much more cautious. I'm certain we're going to be making edits, but I don't think we're going to be making many thousands just because, again, these are very complex dynamic environments.

If we know that there's a single gene that either is creating an outsized harm and it could be changed, or if changed could create an outsized benefit, I think that will be attractive. Changing the whole environment, that's a bigger deal. Maybe we'll get there, but that's not a 20-year thing in my mind. That's a 100-year thing.

[0:42:44.1] MB: Fascinating. I want to keep digging. There's so many interesting anecdotes and stories and themes throughout the book. Tell me a little bit about what does the science say, or where do you think things are going to be heading for people like us that are already alive? Let's talk a little bit about immortality. Is it possible for us to genetically change our age, or extend our lifespans? What do we do for the people who are already alive and how is the science going to impact us?

[0:43:11.4] JM: Yeah, yeah. I'm very focused on this, because I've already staked my claim that we want to live to a 150. I love life. I think everyone should love life. If we have more healthy life, that's great. Our parents, our grandparents and if we can extend their healthy lifespans, so rather they're going to get dementia happen at 95, rather than 90, imagine all of the wonders. I mean, just what a wonderful contribution to life, to all of us to have more love, more innovation, more ideas, more wisdom. All those things are great. I think we can and we should aspire to them.

A few things we can do; one is we need to get a little bit selfless in the sense that if we want to live longer, we should assume that everybody should have that same right. There are places here in the United States – I mean, I'm in New York City, just a mile away from me, there is a 25-year different average lifespan. It's based on education level and poverty. Certainly globally, there are countries in the developed world where we have 80-year lifespans in their places in Africa where it's in the late 40s and 50s.

If we want this for ourselves, we should recognize that we should want it for everybody. We already easily have the technology to help people in poorer parts of our country, disadvantaged parts of our country, and the world live longer. I think that we should really as our first step, try to do that.

In addition though, if we believe in what we're doing, we should ourselves also live longer, healthier lives. We're not helping anybody by dying younger than we can. There's a there's a few different things that we can do. Now the obvious ones that all your listeners will know is we should just do all the things that people in the blue zones do, which are the places where people on average live longer. That is, I don't even need to repeat it, but it's exercise, diet, community, reason for being, all those kinds of things that everybody knows.

Everybody, if you're not exercising at least 45 minutes a day, you are just taking from the account of your healthy future and life. If you're eating crap, you are taking from your future life. Everybody gets that. Then one of the things that we can do beyond that, so certainly I'm a big believer in intermittent fasting and the basic philosophy behind that is that our ancestors have survived, that's why we're here, these very narrow funnels where most other humans died out. The most recent one was about 75,000 years ago. There were just maybe a thousand homo sapiens left on the very southern tip of Africa.

Our ancestors were the ones who could survive scarcity. The way that they did it is that our cells shifted from growth mode to repair mode, like on your computer shifting to screensaver mode. We have that. When we use calorie restriction, an intermittent fasting in my mind is the best way to do it, our cells shift to repair mode. They go to screensaver mode and that is just by definition, it works to extend our health span.

Then there are a lot of drugs and small molecules that have been shown to have health span extending effects in animals and human studies are just beginning. Some of them include a metformin, which is a type 2 diabetes drug. In different names, humans have been using it since the Middle Ages. There's rapamycin, which is an immunosuppressant, which has extended animal lives by 25% to 30%. There are the various NAD+ boosters, so that maybe some of your people have heard of NMN, or NR. These are basically your body has a cellular repair mechanism, but it gets worse as you get older. This is essentially what these molecules are trying to do is just boost your repair, near natural repair method.

There's the whole set of drugs that people are using. I'm very confident within a decade, many of us will be taking personalized anti-aging drugs, and that's great. Then there's a whole thing of the different – there's pruning senescence cells and there's a whole industry. Jeff Bezos is investing in that. There's parabiosis, where in animal models when they cut open and stitch together an old mouse and a young mouse in many ways, the old mouse gets younger, the young man gets older, and so there's something about blood serum. It is conferring those youth factors. Different companies, like Alkahest are identifying what those are. That's another promising area.

Then finally, with everyone getting sequenced, we are beginning to identify what are the genetic patterns that help super agers, people who live past a 100 to help them live that long and then identifying well, what are those genes doing? We can either say, well, what are those genes doing?

Genes instruct cells to make proteins. We could just short-circuit the process saying, Well, what are those proteins being made and how can we mimic those proteins, perhaps with some pill. Or going back to what we talked about a moment ago, now that we know these genetic patterns that increase the person's chances of being able to live a long and healthy life, how can we select embryos after IVF, that are more likely than the others to live that long and healthy life? This whole field is just exploding and there's a lot of room for progress. I'm pretty confident that we're going to keep pushing the edges of possibility.

[0:49:32.2] MB: There's so many different topics and areas and themes I want to keep exploring, but I know we're short on time. For listeners who want to concretely implement, or start one of the steps, or one of the themes, or the things that you've talked about today, what would be a piece of homework that you would give them, whether it's around immortality, life extension, or even understanding the science better?

[0:49:53.4] JM: Yup. I'll be very specific. Number one, get yourself educated. If you want to read my book, I would love for you to read it. It's written. It's a one-stop shop to tell you what you need to know to make smarter decisions. It doesn't have to be my book. There's lots of great information out there, so you have to get yourself educated. If you are planning on having a baby at some point in your future life, I encourage everybody to freeze your eggs and freeze your sperm, because we're going to make babies in a different way.

In my view, everybody should just freeze when you're 20, because when you're 30, or when you're 35, or when you're 40, you want to at least have the option of using your own sperm, or egg cells that are frozen. It's easier for men to do than for women, but I certainly encourage everybody to do that.

In terms of longevity, absolutely. As I said before, if you aren't exercising 45 minutes a day, if you aren't eating healthy food and not eating crap and processed junk, you're not helping yourself. Nobody should be smoking, because we are – this is about building our future possibility. Then finally, what I would say is for their age of in just in terms of healthcare and personal management, the science is moving so quickly that very, very few of the doctors understand the newest technology.

I mean, doctors are wonderful and wise and conservative in a positive way. Most of them don't know anything about genetics. Most of them are not part of this whole – I mean, they're not trained in what's coming in personalized, or precision medicine. You really have to empower yourself through your own knowledge. We all have to recognize that the world is decentralizing and each individual, we are the agents, the primary agents of change in our lives. To play that role, we really have to hold ourselves more accountable than at an earlier time.

[0:52:14.4] MB: Jamie, for listeners that want to dig in, that want to find you and the book and your work online, what is the best place for them to do that?

[0:52:21.7] JM: Yeah, two websites. One is my personal website, jamiemetzl.com. J-A-M-I-E-M-E-T-Z-L.com. Then the book website, which is hackingdarwin.com. On the hackingdarwin.com, there's a whole discussion forum where people can share their thoughts, they can debate with each other. What I'm really trying to do is to spark a national and global conversation about the future of human genetic engineering. Because this is about our future as individuals and as a species, we all need to be part of the conversation about where we'd like to go and how we get there.

[0:53:02.6] MB: Well Jamie, thank you so much for coming on the show, for sharing all these fascinating and sometimes shocking anecdotes and stories. The book is packed full of really insightful and interesting information. Thank you so much for sharing it and coming on the show and sharing all this with our listeners.

[0:53:19.3] JM: My great pleasure, Matt.

[0:53:20.3] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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August 22, 2019 /Lace Gilger
Health & Wellness, Mind Expansion
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How You Can Stop Distraction Right Now with Nir Eyal

August 15, 2019 by Lace Gilger in Focus & Productivity, Decision Making

In this episode we talk about one of the MOST important skills in the modern world - the ability to be inDISTRACTable. Are you sick and tired of distraction? Do you feel constantly overwhelmed in a world of notifications, demands, messages, and more and more information flying at you? In this episode we discuss exactly how you can battle back from distraction, control your attention and choose the life you want using the power of being “indistractable” with our guest Nir Eyal.

Nir Eyal is an expert in “behavioral design” having worked in both advertising and video gaming helping companies build and create more engaging products. Nir is the Wall Street Journal bestselling author of the book Hooked: How To Build Habit Forming Products and has been featured in Forbes, Psychology Today, and more. Nir is an active angel investor and currently writes to help companies create good habit and behaviors in their users on his blog NirandFar.com.

How to be Indistractable  by Nir Eyal.png
  • How do we deal with distraction in today’s world?

  • Why don’t we do what we say we’re going to do? Why do we do the things we know we shouldn’t do?

  • What is “akrasia” and how did the greek philosophers deal with the challenge of distraction?

  • Many of the “folk psychology” remedies to distraction don’t actually work

  • If there is no knowledge gap, why don’t we follow through? Why don’t people do what they need to do?

  • Most likely you know what you want to do. It’s also equally important to avoid the things you don’t want to do.

  • How do you become “indistractable"?

  • It’s about CONSISTENCY over INTENSITY to achieve anything.

  • What gets in the way of consistency moves you away from your goals.

  • If you don’t focus on the CORE reason you’re getting distracted you won’t solve the issue.

  • What is the job of a knowledge worker?

  • What is the output of knowledge work? Problem solving. Coming up with novel solutions to hard problems.

    • What improves problem solving.. FOCUS and CREATIVITY.

  • "The psychology of distraction”

  • What is distraction? What isn’t distraction?

  • The opposite of distraction is NOT focus, the opposite of distraction is TRACTION. And both words end in ACTION.

    • Traction and distraction are ACTIONS, things we DO, not things that happen TO US but things we DO.

  • “The time you plan to waste, is not wasted time."

  • EXTERNAL TRIGGERS are NOT the DISTRACTION

  • Everything we do is about the avoidance of discomfort. In psychology this is called the “homeostatic response."

  • This means time management is pain management.

  • To begin, we have to master our internal triggers.

  • One of the most common distractions in the workplace are OTHER WORKERS

  • Distraction is the third leading cause of death in the United States!

  • How nurses at UCSF made a simple yet earth shattering change that saved thousands of lives by removing external distractions, reducing prescription mistakes by 88%!!

  • What can you as a knowledge worker do to prevent being distracted during deep work?

  • The FOUR core strategies to combating distractions

    • Deal with internal triggers

    • Make time for traction

    • Hack back external triggers

    • Reduce distraction with pacts

  • They must be done IN ORDER to create the biggest impact

  • The self help industry has sold you a lie that if you’re not happy you’re not normal. Our species evolved to be perpetually perturbed.

  • The basic human condition is wanting, craving, desiring MORE. It’s baked into us from evolution.

  • Mindfulness and meditation is fantastic when you can’t get rid of the internal triggers. The first question you should ask yourself before you meditate is can you change the SOURCE, can you FIX the problem?

  • Fixing the internal source of your discomfort is one of the most powerful strategies

  • How do you cope with internal triggers when you can’t fix the source of the discomfort?

    • Re-imagine the trigger

    • Re-imagine the task

    • Re-imagine your temperament

  • Powerful lesson and strategy you can use from acceptance and commitment tendency: "surfing the urge."

    • Write down your urgent on paper

    • Explore your sensation with curiosity instead of contempt

    • “The ten minute rule” - for ten minutes, explore that sensation. Set a time for 10 minutes, and then give into the distraction after the 10 minutes.

  • Self compassion is a cornerstone of achievement and an essential component

  • Blamers and shakers - typical ways we distraction are problematic

  • "You can’t call something a distraction unless you know what it distracted you from."

  • The myth of the todo list. The magic to do list fairy doesn’t exist. Your to dos are your OUTPUTS not your inputs. They have nothing to do with your inputs. You can only control and schedule the INPUTS. That’s what you need to focus on.

  • Think of scheduling work like baking a loaf of bread, the inputs have to be on your calendar, like flour and yeast and water, if you don’t have all the ingredients and don’t have all the inputs, then you won’t get the OUTPUTS (ToDo’s/Goals).

  • Schedule everything you want to spend time on, good, bad, fun etc - and when you’re NOT doing that, you’re being distracted.

  • Homework: Know what you WANT TO DO with your TIME.

  • Homework: Realize you have power, control, and agency to put distraction in its place in your life.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Nir’s Website

    • How to be More Productive and Focus (+ Free Schedule Maker)

    • Learn How To Avoid Distraction In A World That Is Full Of It

  • Nir’s LinkedIn, Facebook, and Twitter

Media

  • Indistractable Book Site

  • Author Directory on Medium, TechCrunch, The Next Web, Hackernoon, and Quartz

  • Optimizely Blog - Nir Eyal on Habits, Experimentation, and Becoming Indistractable By Robin Pam

  • Psychology Today - Acceptance and Commitment Therapy

  • CNBC - The professor who wrote the book on making addictive technology is having second thoughts by John Shinal

  • TED Radio Hour - Nir Eyal: How Easy Is It To "Unhook" Ourselves From Our Devices?

  • GrowthHackers - AMA: I'm Nir Eyal (@nireyal), author of "Hooked: How to Build Habit-Forming Products" Ask me anything!

  • [Podcast] Ezra Klein - Is Big Tech addictive? A debate with Nir Eyal.

  • [Podcast] Intercom - Nir Eyal on designing healthy habits – and the psychology behind them by Adam Risman

  • [Product] Product Love Podcast: Nir Eyal, Author of Hooked

  • [Podcast] How to Be Awesome at Your Job - 330: Becoming Indistractable with Nir Eyal

Videos

  • Nir and Far Blog - Indistractable: How to Master the Skill of the Century

  • Nir and Far Blog - The Truth about Kids and Tech: Jean Twenge (iGen) and Nir Eyal (Hooked)

  • Be Inspired - HOW TO BREAK THE BAD HABITS - Try it and You'll See The Results

  • TNW - Nir Eyal (Hooked) on Mastering the skill of the century | TNW Conference 2018

  • Tom Bilyeu - Addictive Behaviors - Nir Eyal | Inside Quest #28

  • Almost Everything - Social Media business model |HOOKED by nir eyal| almost everything

  • Productivity Game - HOOKED by Nir Eyal | Core Message

Books

  • Amazon Author Page

  • Indistractable: How to Control Your Attention and Choose Your Life by Nir Eyal

  • Hooked: How To Build Habit-Forming Products By Nir Eyal

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

In this episode, we talk about one of the most important skills in the modern world, the ability to be indistractable. Are you sick and tired of distraction? Do you feel constantly overwhelmed in a world of notifications, demands, messages and more and more information flying at you? In this episode, we discuss exactly how you can battle back from distraction, control your attention and focus and choose the life you want using the power of being indistractable with our guest, Nir Eyal.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word smarter to the number 44-222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

Do you know what you should be doing and yet you don’t do it? In our previous episode, we dug into the science behind why this happens and how exactly you can overcome this massive obstacle. No one is ever actually stuck, but the reason you feel stuck is because what you want, your goals, desires, changes you want in your life, etc., are bumping up against an emotional roadblock or subconscious limiting belief. It’s like having one foot on the gas while the other slams down on the brakes.

In our previous interview with Dr. Sasha Heinz, we shared what you can do to finally overcome that fear and anxiety and transform your life. If you want to finally get unstuck, listen to our previous episode.

Now for our interview with Nir.

[0:03:27.4] MB: Today, we have another awesome guest back on the show, Nir Eyal. Nir is an expert in behavioral design having worked in both advertising and video gaming, helping companies build and create more engaging products. He is the Wall Street Journal bestselling author of the book Hooked: How to Build Habit-Forming Products, has been featured in Forbes, Psychology Today and much more.

Nir is an active angel investor and currently writes and helps companies create good habit and behaviors in their users on his blog nirandfar.com. Nir, welcome to the Science of Success.

[0:03:58.9] NE: Thanks, Matt. Great to be here.

[0:04:00.6] MB: Well, we’re excited to have you back on the show. We loved our previous conversation. You’ve got a new book coming out that is really interesting and I think a critical topic in today’s world especially.

[0:04:12.9] NE: Thank you. Yeah. It’s really great to be back. It’s been a while, but the new book has occupied my brain for the past five years now. I’ve been working on this new book and I’m finally out of my writing cave and ready to tell others about what I learned.

[0:04:25.3] MB: Well, it’s really funny. I was watching one of your speeches on YouTube doing a little bit of research about the book, and you opened with a blooper reel of people on their phones walking into objects and stumbling into things. Embarrassingly, I literally not even a week ago I was walking and I was reading something on my phone and I literally smashed my head into this extended deck that didn’t have – there was nothing on the ground, but it was elevated. I just walked right into it.

Yeah. Fortunately, no major damage or anything, but it was eerie to see that then on the video a couple days later and just be like, man, we really are – I mean, distraction and know it’s hitting home for me.

[0:05:05.4] NE: Yeah, the struggle is real. I thought you were going to tell me that you hit your head while you’re watching the video. That would’ve been the ultimate irony of ironies there.

[0:05:11.5] MB: That would’ve been a supreme irony. No, sadly. Either way, I think as you put it, this whole distraction crisis is something that just every day, almost seems to be getting worse and worse and worse. It’s hard to see through the fog and see how do we get out of it.

[0:05:28.4] NE: Yeah. Well, that’s a big part of what this book is about. I mean, this topic has been covered from a lot of different angles. I know, it’s frankly a topic I wanted an answer to and didn’t find an answer I liked, because every other book on this topic basically puts the blame squarely on technology, right? Every other book I’ve read, I’ve read dozens and dozens of books on this topic, because I don’t like to write books that have already been written. I only write books that I can’t find that properly address the problem that I am facing in my own life.

When I looked for a book to answer this question I had of why don’t we do what we say we’re going to do? Fundamentally, why do we get distracted, whether it’s a technological distraction, or any other sources of distraction, why don’t we do what we say we’re going to do and why do we do the things that we know we shouldn’t do. After five years of researching this topic, originally I thought – I originally started thinking that these books must be write, that it is the technology that’s the problem. When I tried the solutions in these books, like digital detox, or a 30-day plan, it didn’t work. I tried them and they didn’t –

Not only that, the more I researched them, I found that the scientific literature actually doesn’t really support many of these folks, psychology remedies to distraction. We really have to dive deep to understand what distraction is all about.

[0:06:40.1] MB: I love that phrase, folk psychology, because there’s so much of that in today’s world. It’s fascinating once you start getting into the science and really trying to figure out what actually works and how can you implement this and how can we really overcome these problems and challenges? You touched on something a second ago, which I think is really important as well, which is this idea of I think in the book, you call it akrasia, right? Which is this notion. Explain a little bit what akrasia is and why it’s such an important concept.

[0:07:09.6] NE: Yeah. I was surprised to find that distraction is an age-old concept that in fact, Socrates talks about akrasia, this tendency that we have to do things against our better interest. This was 2,500 years ago. Literally, people were complaining about how distracting the world is these days. I just thought that was a really refreshing reminder that Facebook didn’t create distraction, our iPhones didn’t create distraction. This is a part of the human condition.

That led me to explore, well what is it about the human psyche that trips us up this way? I mean, why is it? To me, it’s such a fascinating question. If we know what to do, if there is no knowledge gap, why don’t we follow through, right? We all know if we want to have a good-looking body, we have to exercise and eat right. I mean, do you need to buy a bodybuilding book, or a nutrition book to tell you that? We all know that chocolate cake is not as helpful as the healthy salad. We know that if you want a healthy relationship with your friends and loved ones, you have to be fully present with them.

We know that if you want to do really well at your job, you have to do the work, especially the hard work that other people don’t want to do, or aren’t willing to do. We don’t need to buy self-help books that tell us all this stuff we already know. If that’s the case, if there is no information gap, we actually do know what to do. Why don’t we do what we say we’re going to do?

That was really the basic question of this book, because what I have come to believe is that most people out there do already know what it is that they want to do, but they don’t realize that it’s equally important to know how not doing the things you don’t want to do. That’s really what becoming indistractable is all about. The term indistractable, I made up the word. The nice thing about making up a word is that you can define it anyway you like.

To become indistractable means you become the person who strives to do what they say they’re going to do. It means you live with personal integrity. You’re as honest with others as you are to yourself. If you can do that, if you can become indistractable, I mean, isn’t that a superpower? I mean, imagine what we could accomplish if we actually did everything that we said we’re going to do.

[0:09:16.9] MB: That’s a great framework and a way of looking at it. It reminds me of something that some of my intellectual heroes, Warren Buffett and Charlie Munger talk frequently about, how their strategy is not necessarily to be smart, but it’s to be less stupid and minimize a lot of the negative decision-making traits and ideas and so forth, so that they can – if you eliminate a lot of the bad possibilities, then suddenly, your decision-making quality improves, even without you doing super difficult, genius, incredible novel things. It’s the same approach, right?

That’s what you’re talking about, which is there’s so many things we know we don’t want to be doing them and yet, how do we create structures in our life to actually predictably and systematically start to minimize those things that distract us and create negative behaviors?

[0:10:01.7] NE: Absolutely. I mean, that is exactly spot on. It’s really about consistency over intensity. In so many aspects of our life, if you want to be more healthy, if you want to have better relationships, if you want to do better at your job, it’s not about, “Oh, I read this book that gave me this amazing new breakthrough technique that’s the flavor of the week and I’m going to implement it right now.” It’s about consistently performing the job, or the activity at hand for the rest of your life, right? That’s where excellence comes from. It’s not about these fly-by-night ideas. It’s about consistency over intensity. What gets in the way of consistency is distraction.

[0:10:36.4] MB: That’s another great framework. I’ve heard that concept and idea so many different times. I’ve never heard it exactly put so succinctly, the notion of consistency versus intensity. Even coming back to the example, which we’ve talked about in many episodes on the show, because it’s such a crystal clear one, but you brought it up as well, the idea of weight loss or healthy lifestyles, being healthy.

It’s not rocket science what you need to do and yet, people don’t do it. One of my mentors in the fitness world told me something about meal plan or diet, which is basically adherence trumps everything else. If you can’t adhere to it, it doesn’t matter. At the bottom of the pyramid of most important things, whether it’s calories, macros, meal timing supplements, whatever, the number one thing is adherence.

[0:11:22.1] NE: Right. Exactly. Should it be any different for these current dilemma that we face around distraction, that the same exact rules apply. This is why I’ve been so dissatisfied with the other books that have come out in this category, because they all tell you, just put away the technology, go in a 30-day detox, do this 30-day plan. It doesn’t work. I tried them and they don’t work. I got myself a feature phone that did nothing but send text messages, receive phone calls, no apps. I got myself a word processor from eBay from the 1990s that had no internet connection and I still got distracted, right?

I got rid of all the technology. I thought that was the problem and I still got distracted. Why? Because there were these books behind me and this bookcases that I just wanted to read that one thing that might be helpful for work, or let me just clean up my desk for a second. I probably should throw out the trash. The trash needs to be taken out. I constantly got distracted, because I wasn’t focusing on the core issue that was causing me to get distracted.

I didn’t understand the psychology of distraction. Just like, I used to be clinically obese at one point in my life. I remember I would do these fad diets. I would go on these 30-day fad diets and then you know what happens on day 31, right? It all comes back, because you eat with a vengeance. That’s exactly what happens with our technologies these days and these distractions. If we don’t learn how to manage the use of these products – look, we need them for our livelihood.

It’s very easy to say, “Oh, get rid of your technology when you don’t have a social media account.” Some authors don’t, do write about this topic, which I think is really ironic. That wasn’t helpful. I want to know how I can live with these technologies and yet, make sure that I can get the best of them without letting them get the best of me.

[0:13:03.3] MB: It’s so fascinating that you try to – you actually did get rid of these things and you still got distracted. I find that really interesting. I want to expound upon, or explore something you touched on a minute ago that ties into all of this, which is this notion that in today's world with this distraction crisis that we're facing, it really is a superpower if you can be indistractable, because the things that are going to be rewarded are things that benefit from and are derived out of focus and deep work and creativity. That's where all the value is being created in today's economy. If you're constantly distracted, you can never get to that place.

[0:13:40.8] NE: That's right. That's right. I mean, if you think about okay, what is the job of a knowledge worker? I would put, it's very clear if you work on a factory line on what your output is, right? You're making widgets, you're baking bread, whatever it might be, you can see your output on a production line. For knowledge workers, what is our output? Our output is problem-solving. Our job in one form or another, whether it's through customer service, whether it's through design, whatever it might be, our output in whatever format it takes is creating and coming up with novel solutions to hard problems. It turns out that without doing focused work that becomes very hard to do.

How do people do it? Well, they do it after work, right? They do e-mails and meetings all day long. Then at night is when they do the actual work of work, when they actually come up with novel ideas to hard problems. That is let's say, suboptimal to say the least, because there is always a price to be paid. The price to be paid comes out from the people we love. It comes out of time with our family, it comes out of time with friends, it's leading to this loneliness epidemic in this country, that there are fewer and fewer people can say that they have close relationships.

A big part of that is because we just don't spend the time that we need with people who make us feel good, because we're just so busy these days with work that spills over out of work, out of work hours, I should say. This affects so many different facets of our life. I mean, I think last but not least is our relationship with our kids. Many parents I speak with complain about how their kids are so distracted these days with Fortnite and Facebook and they're yelling at them to put these devices away as they're looking at e-mail on their iPhones.

We're hypocrites. As parents, we need to become indistractable first and foremost. I say this as a father myself of an 11-year-old. We need to set the example for our children and help them become indistractable by first becoming indistractable ourselves.

[0:15:44.7] MB: Let's unpack this a little bit more. I want to dig into as you called it a minute ago, the psychology of distraction. Tell me more about that. I want to start unpacking a little bit more.

[0:15:55.5] NE: Sure. Let's define what we mean by distraction. To understand what distraction is, we have to understand what it is not. What is the opposite of distraction? The opposite of distraction is not focus. The opposite of distraction is traction. Both words come from the same Latin root, trah are, which means to pull. You'll notice that both words end in the same five letter word, action. Traction and distraction both end in action, reminding us that traction and distraction are things that we do. They are actions we take, not things that happen to us.

Traction is any action you take that pulls you towards what you want, things that you do with intent. The opposite of traction is distraction. This is an important framework to get into our heads. We can think about it like a horizontal line with two arrows pointing to the right and to the left.

This is important for a few reasons. One, it frees us from this moral hierarchy that what some people do with their time is somehow morally inferior to what other people do with their time. It drives me nuts when people say, “Oh, those video games. What a waste of time. That's a bad thing to do with your time,” but me watching that football game, that's fine. March Madness, that's perfectly fine. Me wasting time on watching the sixth hour of Fox News, or MSNBC, that's okay. You playing video games or Candy Crush or social media, not okay. It's ridiculous, because they're both pastimes and there's nothing wrong with your pastimes, whatever it might be, as long as it is time that you plan to spend.

There's a quote in the book. I can remember who said it, but it's a great quote that the time you plan to waste is not waste of time. Anything that you plan to do with intent is traction. Anything that is not traction, that takes you off track from what you plan to do with intent is distraction. Similarly, I mean, in the same vein many tasks that we think are worky, right? That feel we should be doing, can also be distraction.

One thing that constantly got me before I learned how to overcome it was sitting down on my desk and saying, okay, it's time for me to do some focused work, it's time for me to write this chapter in my book, or to finish this presentation, but let me just for a minute scroll e-mail for a minute, or let me just check that Slack channel, or I'll Google something. That feels worky, right? That's a good thing to do. It's something I have to do anyway at some point, right? No, that is just as much of a distraction if that is something that you did not plan to do with intent.

You've got traction on the right, you've got distraction on the left, on the horizontal axis. Now I want you to think about a line bisecting that horizontal axis vertically, okay? Now you have a line, a big plus mark now in your head and you've got almost the four points of a compass north, east, south and west. Now you've got the south and the north. We haven't talked about those two. We already did traction-distraction, but what about the two other points, the top and the bottom of the vertical line?

At the bottom, I want you to place external triggers. External triggers are things that move you towards traction or distraction, by giving you some piece of information in your outside environment. This is where all the pings, dings, rings and things that we have all around us every day can either move us towards acts of traction, things we want to do, or distraction. If your phone buzzes and says, “Oh, it's time for that workout, or it's time for that meeting you planned, or it's time to read a book,” or whatever it might be that you plan to do with intent, well now it's moving you towards traction.

If you receive a buzz on your phone that gets you to do something you didn't plan to do, if you're working on a hard assignment, or your e-mail is buzzing you and now it's moving you towards distraction, because that is something you didn't plan to do. Then finally and most importantly, and this is where we really get into the weeds around the psychology of distraction that the north part of this plus mark right at the top is internal triggers. Internal triggers are these things that prompt us to action just like external triggers, but where the source of the internal trigger comes from within us.

One of the mantras I want everyone to remember here is that by and large, distraction starts from within. These internal triggers are uncomfortable emotional states. They are feelings, negative valence states that we feel that we don't want to experience. If we really back up a bit to think about the first principles around not only why do we get distracted, but why do we do anything? The answer is not what most people believe. Most people believe that the nature of motivation is some form of carrots and sticks, right? It's about pain and pleasure. Freud's pleasure principle.

It turns out that neurologically speaking, it ain't true. That neurologically speaking, it's not about the pursuit of pleasure and the avoidance of pain. Turns out the way the brain gets us to do everything and anything is through the avoidance of discomfort. Everything we do is about the avoidance of discomfort. This is of course called the homeostatic response, and so whether it's a physiological sensation, if you feel cold you put on a coat, if you feel hot, you take it off, if you're hungry, you feel hunger pains, you eat. If you are stuffed and you ate too much, well you stop eating, because that feels uncomfortable. Those are physiological states.

The same is true for psychological states. When we're feeling lonely, we check Facebook. When we're uncertain, we Google. When we're bored, we check Reddit, or stock prices, or sports scores, or the news, or YouTube. All of these things cater to these uncomfortable feelings, even the pursuit of pleasure, right? Even wanting to feel something that feels good is itself psychologically destabilizing, right? Wanting, craving, the urge, a desire. There's a reason we say love hurts. Neurologically speaking, it does in fact hurt.

Everything we do, even the pursuit of a pleasurable sensation is driven by the desire to escape discomfort. That means if all our behavior is driven by a desire to escape discomfort, that means that time management is pain management. If we are really to get to the bottom of why we do or don't do the things we know we should or should not do, we have to start with these internal triggers. We have to master this discomfort that prompts us to either traction or distraction.

[0:22:30.9] MB: So many great points and things that I want to explore more. One of the most important things I think you've said is this notion that distraction is not about the external triggers, it's the action that we take. It's not something that comes from the outside. It's something that comes from us.

[0:22:47.7] NE: Right, right. By and large, there are clearly external triggers can drive us to –

[0:22:52.7] MB: Or inaction.

[0:22:54.4] NE: Right. The knee-jerk reaction is just to think about the external triggers. Even there, most people will think about the pings and dings on their phone and their computer, we don't realize how many external triggers there are in the outside environment that have nothing to do with technology. In my research, I found that one of the most common sources of distraction in the workplace is other workers, right? It's the scourge of the open floorplan office where someone can come by and say, “Hey, I just heard this office gossip. We have to talk about this. Come on, let's talk about this,” when you're in the middle of a big project. That is just as much of a pernicious source of distraction as anything you might get on your phone.

There are ways to deal with that. One of the ways that you deal with is you hack back these external triggers. One thing that is unique about this book is inside the book, there is a piece of cardstock. Actually, let me back up. Can tell a quick story here? Let me digress for just a minute.

[0:23:45.4] MB: Absolutely.

[0:23:46.6] NE: This research about external triggers is really interesting. There's an anecdote I tell in the book about the third leading cause of death in the United States.

If I were to ask you, what's the third leading cause of death in United States, I'll give you the first two, number one is heart disease, number two is cancer. The third leading cause of death, if it were a disease, it's not Alzheimer's, it's not accident, it's not stroke, third leading cause of death in the United States of America is prescription mistakes. People being given the wrong medication, or the wrong dosage of medication by healthcare practitioners inside hospitals. 200,000 Americans are harmed every year by this completely preventable human error.

Now most hospitals in America just say, “Well, what are you going to do? It's the price of doing business. Not much we can do about it.” Until a group of nurses at UCSF decided to get down at the bottom of this and trying to figure out what was going on. Why are so many people given the wrong medication by healthcare practitioners? They discover that the source was distraction. That nurse practitioners primarily, when they were dosing out medication on their medication rounds were being interrupted by their colleagues. Somebody would come up to them and distract them, typically one of their colleagues, a doctor, or a fellow nurse.

What was interesting about this study is that the people dosing out the medication and making these errors didn't realize that they were making the errors until it was too late by and large. That's exactly what happens to us as knowledge workers. We don't even realize how much better our performance could be if we could focus on one task at a time, just like these nurses who were dosing out medication and didn't realize they were making an error until it was too late. We as well don't realize how much better our work could be if we just simply focused on a task for a substantial period of time.

What was the solution? What did these nurses do? They actually found a solution to this dilemma that reduced prescription mistakes by 88%. 88% reduction in prescription mistakes. Their solution was not some multi-million dollar technology. Their solution was plastic vests. Plastic vests that said, dosing rounds in progress. That's signaled to their colleagues that these nurses were not to be bothered while they were dosing out medication. This reduced prescription mistakes by 88%. Unbelievable.

I translate this lesson from these nurses into what we as knowledge workers can do every day inside these open floor plan offices. Back to what I started to talk about earlier, every copy of indistractable inside the book comes with a cardstock sheet that you can pull out, fold into thirds and place on your computer monitor. I call this a screen sign. The screen sign says in bold letters, “I'm indistractable. Please come back later.”

Now you don't leave this up all day long. You only leave this up maybe 45 minutes at a time to signal to your colleagues that right now I'm doing focused work. I can wear headphones to do that. No, you can't, because people have no clue if you're watching YouTube videos, or listening to ESPN, podcasts, or whatever.

It's much better to send a very clear explicit signal that you are not to be disturbed during this period of time. You will find that your performance will improve markedly when you have that focused work time to not be interrupted, not just by the obvious interruptions of your technology, but also from the less obvious distractions like your workplace colleagues.

[0:27:21.3] MB: Such a great example and that story about the pharmacist is amazing. Even the practical, bringing that all the way back to something people can implement right now today in their offices is such a great framework, such a great strategy.

[0:27:34.4] NE: Thank you. Yeah, it's worked. I use it in my home. I work from home and it's even effective, even if you don't work in an open floor plan office. When my kid comes into my office here, she also has to know that I can't be distracted. Even my child can be a distraction, and so we use – actually, my wife bought this $5 light-up crown that she wears. It looks a little ridiculous, but it works like a charm, because before your words can come out of your mouth to interrupt her, you see – we call it the concentration crown. “Okay, sorry. I know you're concentrating right now. I won't bother you.” It's a very, very effective technique.

[0:28:08.5] MB: That's awesome. I want to come back and unpack a couple of the things about internal triggers as well and how we can manage our own psychological states and deal with the distraction and so forth that comes internally. Before we do that, I want to explore and finish unpacking external triggers. What are a few of the other strategies that we can use, or implement to make it more difficult for us to get distracted?

[0:28:31.4] NE: Sure. The four parts, just we talked about the north, east, south and west four parts of this model. Just to recap those, the first step is to master internal triggers, the second step is to make time for traction, the third step is to hack back external triggers and the fourth step is to prevent distraction with pact. That's the strategy. I mean, the tactics here are less important. Whether it's a screen sign, whether it's this app or that app, those are all tactics. The book is full of tactics. There's lots of tactics out there.

What's even more important is the strategy. Tactics are what we do, strategy is why we do it. My contribution I think to this field is that now we can have a clear picture as to why we get distracted. I would constantly get distracted day in and day out and not realize why, or do anything about it, right? What's that definition of insanity is doing the same thing and expecting different results.

Like an idiot, I would constantly get distracted day after day and not do anything about it. That's where I think this model is helpful is to finally be able to picture, “Oh, okay. Was it an internal trigger that I need to deal with and find a better way to cope with that discomfort? Was it that I didn't make time for traction? Was it that I should have hacked back that external trigger that distracted me? Or can I use a pre-commitment, or a pact to prevent distraction?” Those are the big four strategies.

By the way need, to be done in order. A lot of what I discovered in my research is that if you do these out of order, like a lot of people have heard about pre-commitments, making some bet with a friend to make sure they do what they say they're going to do, these type of tools have been around for a while. In fact, they can backfire if you don't first take care of the other step. It's very important you do these in order.

[0:30:17.2] MB: In that case, let's back up and start – come back to internal triggers and talk a little bit more about how do we deal with those. I love what you said earlier about this idea that in psychology, everything is fundamentally about the avoidance of discomfort and the homeostatic response. I wanted to explore a little bit more, even this notion you shared that time management is pain management. Tell me a little bit more about all those and how that comes back to helping cope and deal with internal triggers, since that's the first of the four core strategies.

[0:30:48.5] NE: Yeah, yeah. This is the hardest one to deal with, I'll be honest, because the other ones are more tactical. This one requires us to face the icky, sticky uncomfortable truth that we use these devices to escape ourselves. I think managing these internal triggers starts with dispelling this notion that somehow if we're not happy, if we're not satisfied, then something's wrong with us. Nothing could be further from the truth.

What I want folks to realize is that the self-help and personal development industry has sold us this lie, because it makes them a lot of money that if we're not happy, we're not normal. That is just not true, that our species evolved to be perpetually perturbed. That's how we advanced, right? We need dissatisfaction. If there was ever a tribe of homo sapiens who was happy hunky-dory and satisfied with life and didn't want more and didn't feel these internal triggers to spur them to want more, if that tribe ever existed, our predecessor has probably killed them and ate them, because they wouldn’t have survived.

The first step is to realize that feeling bad isn't bad. It's normal. That is the baseline human condition is wanting, craving, desiring more. Now we can either use that for good, right? We can use these internal triggers, these uncomfortable emotional states to help us do more, to be better, to help us discover life-saving medicine, to help us overturn despots, to reach for the stars, all of these things come from a desire to want more.

We need to harness that power to do one of two things; we can use that power to either change our circumstances and change the source of the internal trigger, or where we can't change the source of that discomfort, we need to learn methods to cope with that discomfort. I think over the past few years, I talk about in the book very, very briefly. It’s one sentence. I talk about how I will not be talking about meditation or mindfulness for the rest of this book. Not because these techniques don't work, but I think they've gotten too much airtime. That it's almost like in a way, behavioral economics versus conventional economics.

That most of human behavior is driven still by conventional economics. Incentives work and those incentives fall under conventional economics. Of course, behavioral economics explain some of the exceptions to standard incentivized behavior. The same goes when it comes to mindfulness and meditation. Those techniques are fantastic when we can't change the source of the discomfort. Let me tell you, we don't always want to meditate our problems away. Meditation is itself a form of psychological escape and we need that to some degree. There's nothing wrong with it, but we shouldn't go straight to that.

We should start by first asking ourselves, can we change the source of the discomfort itself? Can we fix the problem? Only when we can't fix the problem and we will always have these uncomfortable emotional states, that's when we need to learn techniques to cope with that discomfort. We either fix the source of the discomfort and I talk about in the book in the second half of the book, I talk about how one of the major sources of discomfort in people's lives is terrible workplace culture.

Many people work in work environments, which perpetuates these internal triggers, feelings of anxiety, depression, stress, fatigue are perpetuated by workplace cultures that are toxic. Those are the type of workplace environments that we have to fix that culture, because what do people do when they experience these uncomfortable emotional states? Well, they send even more e-mails. They call even more pointless meetings. They do behaviors that not only distract themselves, they distract their colleagues as well.

There's a big chunk of the book about how to build an indistractable workplace. That's where we fix the source of the discomfort. Then when we can't fix the source of the discomfort, I give three techniques for coping with these internal triggers, when we can't necessarily fix the source of the discomfort. These three techniques are all about reimagining these internal triggers. We can either reimagine the trigger, we can reimagine the task, or we can reimagine our temperament. Those are the three big categories for what we can do when we have an internal trigger that we can't necessarily fix the source of.

For example, I'll just give you one technique I use almost every single day. This technique comes out of acceptance and commitment therapy. By the way, nothing in the – I hate these self-help books that are, “Hey, I tried this technique and it worked great for me. Therefore, it will work for everybody.” No, no, no. That's not what my book is about at all. Everything in my book is peer-reviewed, studies that have appeared in academic journals. Most of it is old research, but applied to this new domain.

For example, this technique that comes from acceptance and commitment therapy of doing what's called surfing the urge. Here's how this technique works. When I sit down on my desk and I need to work on a big project, I need to write, I need to do something that I'm likely to get distracted while doing, when I find myself potentially getting distracted, so let's say something that used to get me all the time, now I know how to deal with it is this urge while I'm writing.

Writing is really hard work for me. While I'm writing, I'll just say to myself, “Let me just check that quick e-mail. I wonder if something came in, or let me just Google something. I need to do a bit of research here for a minute.” That's of course distraction, because it's not what I intended to do with my time.

What I used to do was to bully myself. I would have this negative self-talk of, “You see, you're so easily distracted. You have such a short attention span. You see, it's something wrong with you.” That's exactly the wrong thing. What we really want to do is to explore that sensation with curiosity, instead of contempt. Step one is we simply write down that sensation. I'll give you a link to a distraction tracker that is in the book as well, where all we have to do is simply note that sensation. Simply putting it on paper, feeling bored, okay. It sounds silly. It sounds simple. Incredibly effective. That's the first step.

Then the second step is to explore that sensation with curiosity, rather than contempt. Most people, their self-talk is horrendous. I know it was for me. If I talk to my friends the way I talk to myself, they wouldn't be friends with me anymore, right? We are oftentimes are our worst critics. What I've done now is to cultivate self-compassion, is to talk to myself the way I would talk to a good friend. In that process of self-compassion, what I'm doing is self-talk, something like this for example.“Oh, there I go reaching for my cellphone. I'm feeling fatigued. I'm feeling uncertain. I'm feeling fearful that nobody's going to like what I'm writing. I get curious about that sensation.

Then what you're going to do is for simply 10 minutes, this is called the 10-minute rule. Again, this comes from acceptance and commitment therapy, is for 10 minutes explore that sensation. For those 10 minutes, you have two choices; you can either get back to the task at hand, or just sit with that feeling. Once that timer is up and you can use your iPhone even to set a timer very quickly, just as serious at a timer for you for 10 minutes. Once that timer goes off, you can give into that distraction.

99% of the time, by the time that 10 minutes timer goes off, you will have forgotten that sensation. The sensation will have crested and passed away and you won't feel that internal trigger anymore and you'll be on to doing the work you really want to do. That's just one of many, many, many techniques in the book that I use every single day.

[0:38:28.7] MB: Awesome strategies and very, very detailed. Self-compassion is so important and something that's tremendously underrated. People think it's soft. People think it's woo, woo. It doesn't get talked about enough and we've done a couple episodes on it that are awesome that we'll throw to the show notes.

I think it's so important to just underscore that, that self-compassion is really a cornerstone of being a great achiever of achieving your goals of doing it you want to do and correlate of that that you talk about as well in the book is this notion that being self-compassionate, part of that too is when you fail, when you get distracted, it's okay. Getting back on the wagon is more important than just saying, “Oh, I got distracted,” and just giving up and blowing up the whole project.

[0:39:10.3] NE: Right. Absolutely. Absolutely. What we find is that most people fall into two categories. I call them the blamers or the shamers. The blamers say, “Oh, you see it's the technology that's doing it to me. The big bad technology companies are making me get distracted.” Those are the blamers.

The shamers go into this self-talk death spiral of you see, there's something wrong with me. I knew I probably have some obsessive compulsive disorder, or I have a short attention span, or an addictive personality. Look, some people really do have a pathology. There are people out there that do have obsessive-compulsive disorder, or an addiction, or whatever the case might be. Very, very small percentage. We're talking single digit percentages here.

The vast majority of people listening to me right now do not have such disorders and yet, we psych ourselves up. We tell ourselves that somehow we are dysfunctional in some way and the answer is neither of those things. The right answer is not to be a blamer, it's not to be a shamer, it's to realize that these are behaviors and our behaviors can change, if we know how to deal with these internal triggers appropriately in a healthful manner.

[0:40:09.8] MB: I want to come back to something that I've also heard you talk about that I think was really important from a thematic standpoint around the idea of distraction. That's this notion that coming back all the way to what we're talking about the beginning of conversation, the opposite of distraction is action. You have to have proactively, which is one of the I guess, the second pillar now that we're getting into, making time for traction. You have to proactively figure out what do you actually want to achieve. Because if you're getting distracted from nothing, then are you really being distracted at all.

[0:40:43.8] NE: That's exactly right. The way I phrase it as a title of one of the chapters is you can't call something a distraction, unless you know what it distracted you from. We have no right to complain that's something distracted us. If you can't show me on your calendar what it was you wanted to do with your time, right? I used to do this all the time. I used to have a big wide, open calendar and I had put in a big block and I'd say, work. Okay, today I work. Well, that's ridiculous. I used to bind to this myth, as I think many people still do. I call it the myth of the to-do list. That productivity experts tell us if you just put things on a to-do list, magically they'll get done somehow.

I don't know how that works. I don't know where the magic to do fairy exists to get your stuff done. It's ridiculous. Because your to-dos are your outputs. That has nothing to do with your inputs. If I were to ask a baker to bake me a hundred loaves of bread, he would say, “Great. Okay, where are the inputs, right? Where is the flour, where is the yeast, where's the factory, I need the employees,” all this stuff to make the hundred loaves of bread.

We knowledge workers, we don't ask that question. We just take orders from our boss, from our family, from whoever needs us to do stuff in our day and we put long to-do lists. Then most days, half the tasks get shipped over to the next day and the next day and the next day and they never get done. Because you have to put those tasks on your calendar, or they'll never get done.

This is part of this process that I talk about called syncing up with stakeholders, where we need to have this regular check-in with the various stakeholders in our life, starting with ourselves, right? Do you have time on your calendar to live up to your values? I say, you have to turn your values into time.

If I look at your calendar of your week ahead, not the week before, but the week ahead, can I see how you will live up to your values? I'm not telling you what your values should be by the way. If health is a value for you, if taking care of your physical body is important to you, then is that time on your calendar? If taking care of your spiritual health is important to you, is that time on your calendar? Is taking care of your intellectual growth, is that time on your calendar? That has to do with the domain of the you.

The second domain above that is your relationships. Are you making time for the important people in your life? Not just, “Okay, I'll see them when I see them,” but do you have time on your calendars on a regular basis to make sure that you connect with people you love? Your family, your friends, other loved ones, your community members. Is that on your calendar? Then finally when it comes to the workplace, we also have to make time for the important tasks in our day-to-day jobs.

Every knowledge worker I interviewed for this book, when I asked them, is focused work even important to you? Should I even write this book? Every one of them said, absolutely. I have to think. I have to in order to solve problems, come up with novel solutions to difficult problems, I need time to think. So few of us actually have that time on our calendars. We have to turn our values into time and actually put that time on our calendar. Now there's a free tool. I'll give you a link in the show notes. You don’t have to sign up. You don't even have to give me your e-mail. None of that stuff. It's totally free. I just kept getting asked this question of where do I make a weekly template? How do I even do that?

I built this tool that's completely free online. I'll give you in the show notes, where you can make what your ideal weekly template should look like, so that finally, you will know the difference between what is traction, things that are on your calendar, things that you're doing with intent and anything that you're doing that's not on that calendar is distraction. Now by the way, I get this question a lot around well, isn't some distraction good for you? No. Not according to this definition. What I think some people mean is diversion. Diversion can actually be good for you.

For example, if you want to divert your attention and let your brain just wander and relax, or become creative, great. Put time on your calendar to watch Netflix. Put time on your calendar to check Facebook. Put time on your counter to pray, or meditate, or just take a walk. Great. Do those things if they're consistent with your values, but do them on your schedule. In my schedule, every evening I have time to check social media. I love social media. There's nothing wrong with it, but I use it on my schedule, not on the app maker schedule.

[0:44:52.6] MB: Such a great point. I just made a note to myself to start thinking about how I can take everything that's on my to-do list and frame it into discrete blocks on my calendar when I want to be executing those things. It's absolutely, absolutely awesome strategy.

[0:45:07.4] NE: It does take a little bit investment of time. I'll warn you, it took me – the first time I did it, maybe 30 minutes. Then after that, it's only 15 minutes every week. Just to review it and make sure that you're making small adjustments, but a few things have changed my life and made me more productive, much more happy in my day-to-day life, closer to my family and my friends, than this simple act of making time for the things that are important to me on my calendar, down to the minute.

[0:45:29.1] MB: This is actually a lesson I learned from a good buddy of mine, Sebastian Marshall who's a previous guest in the show as well. He talks about there's as you start to measure and do this, there's a value in learning how much you can accomplish in let's say, a 30-minute block. You get better and better at estimating, okay, if I'm going to – I need to do X, well how much time should I really allocate to that? You start to get a lot more intuitive about understanding, okay, that's really going to be a two-and-a-half-hour task, or that's really going to be a 15-minute task, or whatever it might be. There's real value in understanding how productive you can be in a given time period.

[0:46:00.4] NE: Right, right. It only comes from this cycle of looking back at the week that passed, figuring out hey, did I go off-track? Was it enough time? Was it too much, or too little time? Then adjusting your calendar the next week, the template the next week based on what you learned the week before.

[0:46:16.3] MB: Exactly. If you don't measure it and you don't put on your calendar, then it's just going into a black hole and you have no idea what's happening.

[0:46:21.5] NE: That's right. That's exactly right.

[0:46:23.6] MB: We've talked about so many great ideas, concept, strategies, tactics. For listeners who want to concretely implement one thing coming out of this episode, what would be the first action step that you would give them to start becoming indistractable?

[0:46:39.3] NE: Well, I really think it's about this strategy more than any one specific tactic. It's about knowing the next time you get distracted, becoming indistractable, it doesn't mean you never get distracted. It means you know what to do the next time you get distracted, so you don't keep getting distracted by the same thing again and again every day. You can make sure that you can do what you really want to do as opposed to doing what other people want you to do with your time.

Because look, the fact is if you don't plan your day, if you don't know these techniques, there's no doubt that somebody's going to eat up your day, right? Whether it's the tech companies, with their distractions, or the demands of your spouse, or your kids, or your boss, somebody is going to eat up your time, unless you know what you want to do with it to make sure you don't get distracted.

The biggest takeaway are these four key pillars, right? Master your internal triggers, make time for traction, hack back external triggers and prevent distraction with packs. I think a macro theme here that I think is very important to realize is I really want to counteract this myth that I think is perpetuated by some folks in this space, that technology is controlling your brain, because the more I research this idea, one, the research just doesn't bear this out, that addiction, this idea of tech addiction is real for some people, right? People can get addicted to any analgesic is potentially addictive, but it's not the vast majority of us.

For the vast majority of us, it's not addiction. It's maybe overuse. When we call it what it is, which is at times overused, we can begin to take control over it, as opposed to just sloughing off responsibility.

The worst thing you can do is to say to yourself, “Well, there's nothing I can do, because the algorithms are hijacking my brain and they're addictive.” What we're teaching people is essentially learn helplessness, which is actually ironically giving these companies more power and more control than they deserve. The first step is to realize that we do have power, we do have control, we do have agency if we know how to put distraction in its place, we all can become indistractable.

[0:48:36.5] MB: Nir, where can people find you, your work and the book online?

[0:48:40.2] NE: Absolutely. My blog is at nirandfar.com. Nir is spelt like my first name, N-I-R. nirandfar.com. Information about the book Indistractable: How to Control your Attention and Choose Your Life. A book is sold anywhere books are sold. If you do get the book, even if you don't get the book, if you go to indistractable.com, there are all types of resources there. There's an 80-page workbook, there's that distraction tracker I mentioned earlier, there's the schedule maker, all of these tools, many of them free, whether you buy the book or not, all of that is at indistractable.com. That’s I-N-distract-A-B-L-E. Indistractable.com.

[0:49:17.9] MB: Well, Nir. thank you so much for coming back to the show, sharing all this wisdom, insights, ideas, incredible conversations, so many lessons. Thank you so much for joining us once again on the Science of Success.

[0:49:29.4] NE: My pleasure. Thanks so much for having me back.

[0:49:31.8] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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August 15, 2019 /Lace Gilger
Focus & Productivity, Decision Making
Dr. Sasha Heinz-01.png

Mental Fitness and Creating the Life You Want with Dr. Sasha Heinz

August 08, 2019 by Lace Gilger in Focus & Productivity, Decision Making

Do you know what you should do but you don’t do it? In this episode, we dig into the science behind WHY this happens and HOW exactly you can overcome this massive obstacle. No one’s ever actually stuck, but the reason you FEEL stuck is that what you want, your goals, desires, change you want in your life, etc, are bumping up against an emotional roadblock or subconscious belief. It’s like having one foot on the gas while the other slams down the breaks. In this interview with Dr. Sasha Heinz, we share what you can do to finally overcome that fear and anxiety and transform your life.

Dr. Sasha Heinz is a developmental psychologist and life coach, is an expert in positive psychology, lasting behavioral change, and the science of getting unstuck. She received her BA from Harvard, her Ph.D. in developmental psychology from Columbia, and her master’s in applied positive psychology from the University of Pennsylvania, where she also served as a faculty member.

  • Education is good. Application is better. Transformation is best.

  • Focus on mitigating mental disorders vs focusing on happiness and mental health

  • “The neurotic paradox"

    • You know what to do, yet you’re not doing it

  • Focusing your life around “optimal human functioning”

  • If you aren’t doing something, you aren’t going to see different results.

  • Do you ever know what you SHOULD do, and yet you don’t do it?

  • “The biography of your beliefs” shapes how you think, perceive, and ultimately act in the world.

  • Beliefs —> Emotions —> Actions

  • Your emotional brain is much more powerful than your logical brain

  • Your thoughts create your reality, but there are other factors, namely your emotions.

  • No one’s ever actually stuck, but the reason you FEEL stuck is that what you want (your desire, change, etc) is bumping up against an emotional roadblock or subconscious belief (often from your childhood).

  • Thoughts are just things you picked up from your childhood, from life randomly

  • Are you actively directing and engaging the direction and amplitude of change in your life?

  • If you want to know WHY you’re not moving forward, pay attention to what you’re feeling

  • Your thoughts are totally optional. You have the autonomy to decide what you want to believe about yourself.

  • What’s the difference between a belief and an emotion?

  • “We do all sorts of crazy things to avoid feeling our feelings"

  • Do you ever get sucked into “emotional Novocain:” overeating, over-drinking, over gaming, social media, porn, etc to avoid your feelings?

  • You have to work at both ends of the psychological spectrum simultaneously - healing wounds and trauma, and focusing on optimal human functioning

  • As you start to take better care of your self physically and mentally, it becomes easier to heal trauma and improve

  • Personal development is not a linear process, it’s a geometric or exponential process, small edges and life changes stack together and multiply, every single behavior compounds and works together

  • Do a deep inventory of your current belief systems. What were you taught about yourself? What were you taught about your potential? What did you believe about your health, competence, intelligence, lovability, etc as a child? Conduct a “belief blueprint” of yourself.

  • You have one foot on the gas, that’s your neocortex, and you have one foot on the brake, that’s your emotional cortex saying “that’s way too scary."

  • Often a coach of a psychologist can help you uncover those beliefs and figure out what is making your emotional brain freak out?

  • First, start with an inventory and start identifying the thoughts that are bouncing around in your head.

  • THEN, once you’ve started identifying them, you begin to break them down.

  • It’s very very difficult to capture the thoughts that are driving your emotions and behaviors.

    • You will likely notice the emotion or behavior first.

    • Ask yourself “what am I doing here?"

    • If my BEHAVIOR is a result of my emotions.. and my emotions are a result of my beliefs...

      1. WHY AM I DOING THIS BEHAVIOR?

    • “Woah.. why am I procrastinating?” Why am I doing this?

    • “I'm procrastinating because I’m anxious"

    • What am I thinking that’s generating that anxiety?

  • When you’re doing something you don’t want to do… pause and reflect.. and ask yourself “WHY AM I DOING THIS BEHAVIOR?"

    • ASK: "What am I feeling right now that’s making me do this?"

      1. Because this behavior is because of an emotion. What emotion am I feeling?

      2. Procrastination is almost always some form of anxiety.

      3. What feeling am I trying to MITIGATE with this action?

  • Develop an understanding of what you do when you’re anxious or scared.

  • The action that comes out of negative emotion is very narrow.

    • Fight

    • Flight

    • Freeze

  • Sometimes personal development work is hysterical because the human brain is so irrational

  • You can rationalize anything.. Rational Lies.

  • You believe it, and so you spend your entire life proving it true, to yourself. But it’s not objectively true.

  • So many people cling desperately to their beliefs, regardless of how absurd they are.

  • What is attention bias/confirmation bias?

  • The human brain is always optimizing to:

    • Avoid pain

    • Seek pleasure

    • Conserve energy

  • Managing your mind is the currency of the next generation because our world today requires it to be successful.

  • Now, you can distract yourself infinitely.

  • Ask yourself:

    • What am I doing?

    • What am I feeling?

    • What’s the thought creating that feeling?

  • Become more fluent in your own emotions and experience them. Don’t resist your emotions, just allow them to happen, feel them, and observe them. They last about 90 seconds.

  • Growth and development require uncomfortable emotions.

  • Homework: Make a list of all the things you do to avoid feeling your feelings.

  • Homework: Make a list of the things you do that seem completely bonkers and seem completely contradictory to your goals and desires.

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Sasha’s Website

  • Sasha’s Instagram and Facebook

Media

  • Career Contessa - “Goal-Setting for Perfectionists (+ Free Goal-Setting Worksheets)” by Dr. Sasha Heinz

  • Goop - “The Disease to Please” by Dr. Sasha Heinz

  • Mindful Magazine - Four Ways to Hack Your Screen Addiction

  • Thrive Global - Why Your New Year’s Resolution Fizzled Out Like Flat Champagne

  • Bustle - 7 Fascinating Ways To Hack Your Brain To Be Less Negative, According To Science

  • [Podcast] Your Kickass Life with Andrea Owen - The Science of Happiness

  • [Podcast] Brand Yourself with Blair Badenhop - Neutralizing Fear to Chase the Dream

  • [Podcast] EmpowerHER - Brain Hacks and the Power of Positive Psychology

  • [Podcast] The Beyond the Food Show with Stephanie Dodier - Recovering from People Pleasing

  • [Podcast] Unmistakable Creative with Srinivas Rao - Taking Human Performance from Good to Great

  • [Podcast] Live Happy Podcast by Live Happy Magazine - Get Unstuck with Dr. Sasha Heinz

  • [Podcast] The Life Coach School Podcast with Brooke Castillo - Lessons Learned from Positive Psychology

  • [Podcast] Unstoppable Success Radio with Kelly Roach - The Power of Positivity with Dr. Sasha Heinz

  • [Podcast] Sarah R. Bagley Podcast - Sasha Heinz on Positive Psychology, Happiness, and Worth

  • [Podcast] Women on the Rise with Lara Dalch - Change Your Thoughts, Change Your Life

  • [Podcast] REAL TALK with Rachel Luna - Why Self Help Books Don’t Help

  • [Podcast] Rich Coach Club with Susan Hyatt - What Does Being “Rich” Mean to You? With Dr. Sasha Heinz

  • [Podcast] The Same 24 Hours with Meredith Atwood - Perfectionism, People-Pleasing, and Positive Psychology

  • [Podcast] The Love Your Life Show with Susie Pettit - Positive Psychology with Dr. Sasha Heinz

Videos

  • NSL Experience: Never Stop Learning - NSL Bites: Sasha Heinz, PhD, Unpacks the Psychology of Happiness

  • NSL Bites: Sasha Heinz, PhD, Talks About the Power of a Growth Mindset

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than four million downloads and listeners in over a hundred countries.

Do you know what you should be doing and yet you don't do it? In this episode, we dig into the science behind why this happens and how exactly you can overcome this massive obstacle. No one is ever actually stuck, but the reason you feel stuck is because what you want your goals, desires, changes you want to make in your life, etc., are bumping up against an emotional roadblock or subconscious belief. It's like having one foot on the gas while the other is slamming down the brakes. In this interview with Dr. Sasha Heinz, we share what you can do to finally overcome that fear and anxiety and transform your life

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word smarter, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

Do you feel you don't have enough time and you're constantly in a state of reacting to external stimulus? How do you conduct a powerful monthly review that will unlock opportunities for growth, focus and improvement?

In our previous episode, we went deep into stacking powerful mental models, harnessing best practices and optimizing your life with our previous guest, Sebastian Marshall. If you want to free up your time and focus on what really matters, check out that interview.

Now for our conversation with Sasha.

[0:03:19.3] MB: Today, we have another exciting guest on the show, Dr. Sasha Heinz. Sasha is a developmental psychologist and life coach and an expert in positive psychology, lasting behavioral change and the science of getting unstuck. She received her BA from Harvard, her PhD in developmental psychology from Columbia and her master's in applied positive psychology from the University of Pennsylvania, where she also served as a faculty member. Sasha, welcome to the Science of Success.

[0:03:44.3] SH: Hi. So happy to be here.

[0:03:46.2] MB: Well, we're super excited to have you on the show today. There's so many different topics that you dig into and talk about that I think will be really relevant for audience. To start out, there's one phrase that I pulled from your website that I thought was great and it was really interesting, which was education is good, application is better, transformation is best. I think that's so true, because so many people and I mean, I think, I know I'm even guilty of this a lot of the times and many podcast listeners probably feel the same way. It's so easy to get stuck in the trap of feeling you're doing something because you're educating yourself and you're learning. Yet, if you don't ever apply anything, does it really even matter? Does it really make a meaningful difference in your life?

[0:04:26.5] SH: right. Oh, yeah. I mean, I say that as a professional student, right? I was a professional student in my life for many, many years. When you do a terminal degree, you're in school for a very long time. I think my interest, obviously my love is positive psychology. To study happiness is it's pretty good work if you can get it. It's really fun to study. When I was teaching at Penn and after I graduated from Penn, it was then got my degree in developmental psych, in what we call in psychology, we call this business –

Well, the positive psychologist call this business as usual psychology. Meaning, that the focus is not on health and well-being, the focus is on mitigating pathology disease disorder, or a dysfunction. It's more in alignment with the Western medical model. When I went to Columbia to study for my doctorate, all of a sudden I felt myself slipping back into some – just not exercising, not sleeping well, all the behaviors that we know optimize our health and well-being. I was in this what we call the neurotic paradox. I know what to do, yet I'm not doing it. Which was so frustrating. I was in this place of thinking, I know more than almost anyone on the planet what makes people happy, what makes people thrive, I study this. Yet, I can't seem to apply it.

Not only did I find that I was struggling with this, but so were my students. They had a theoretical understanding of health and well-being and what we call optimal human functioning and yet, they were struggling with just life and the everyday mundane reality of life. Then I became really interested. My interest shifted more to behavioral change. Wait, what are the roadblocks between – I know what I'm supposed to do and yet, I'm not getting them done.

I think you can use podcasts and reading books, self-help books all that in a way, it's almost an emotional novocaine. It makes you feel better, but you're not doing anything. Yeah, it's an issue, right? How do you actually apply – you're not going to transform your life unless you're doing it, right? Unless you're applying what you know. I think that's where most people find there's a roadblock there for most people.

[0:06:59.3] MB: Yeah, that makes total sense. I love the idea of the neurotic paradox, right? That's a great quote. I don't know if that's actually from the researcher you just coined that phrase, but either way, it's a great –

[0:07:08.8] SH: No, no, no. I didn't make that up. It's a psychological term.

[0:07:11.9] MB: Oh, nice. Even better. Okay, cool.

[0:07:14.1] SH: If you think about it, it’s something that's just been talked about for thousands of years. There's nothing new under the sun. This is a human condition of I know not to yell at my kids and yet, I'm doing it anyway, right? I know that doesn't help and yet, I can't – I'm not responding to them calmly. I know that getting to bed earlier makes me feel better tomorrow and yet, it's midnight and I'm watching something on Netflix, right? Or scrolling Instagram. It's death by a thousand cuts in our life, right? It's these little things that add up to a really messy, chaotic life.

[0:07:51.6] MB: I want to dig into this question more, because it's so prevalent it's such a major challenge. I mean, if you think about it, it's almost never – you had another great phrase, optimal human functioning. I really like that as well. Is almost never a question of getting more information, or finding this new secret hack that you've never heard of before, that if you just do this one tiny little thing, it's going to change your whole life. It's almost always about just executing the basics, executing the fundamentals, getting more sleep, exercising, maybe meditating, things like that. Yet, most people know that and they don't do it. Why not?

[0:08:28.2] SH: Well, a number of reasons. I mean, I think first of all, you have to understand the biography of your belief systems, right? You have to understand, because the way that your brain works is you have a thought, right? There's events in your life, facts. I call them facts with my clients. Or just the facts like, “I'm 40.” Where you live? Are you married? Do you have kids? What happened that day? Did someone cut you off in traffic and whatever? Did you get a flat tire today? Whatever is happening. Those are just the facts. They're all neutral. All of them.

The facts of our life then trigger a belief. Your past is fact, things that happen to you, they trigger belief, right? The beliefs that you have then created your emotions so whatever your beliefs are, create your emotions, and then your emotions then generate action. What most people don't realize is that they're like, your beliefs matter. Yes, they matter a lot, because they create this whole cascade of effects, right?

What's really important is that your beliefs create an emotion. The emotion is what's motivating the action. The absolute core of it is your emotion. Your thoughts only matter because they create your emotions. If you're thinking things all day long that make you anxious and stressed and worried, right? All of your actions are going to be generated from those emotions. When you're wanting to change, right? It's your neocortex, your higher functioning brain is saying like, “Yes, I sincerely desperately want to change this.”

There's other parts of your brain that unfortunately are your emotional brain is it's much more powerful than your logical brain. It's just the way that human brains are designed and they've evolved to be. Your emotional brain is much more powerful. If your emotional brain is like, “Yeah, but that sounds really scary. I don't know about that. That's unfamiliar. No, thank you.” You are going to be in that churn cycle of like, “I really want to do it and yet I'm not,” right? Which is you feel you're constantly in Groundhog's Day. What you really need to be working on is the emotional piece of it, which is challenging for most people. Most people do not want to sit in their negative emotions. No, thanks.

[0:10:50.7] MB: Yeah. That's a great insight. Unpacking that, or rephrasing it so that I understand it clearly. The idea is that and I also really, really like that phrase, the biography of your beliefs, your belief structures about the world, about the events that have happened in your past etc., shape the way that you perceive the world. If you're stuck in a cycle of whether it's self-sabotage, or knowing what you should be doing and yet you're not doing it, the first place to start and the best place to really begin that investigation is what are my belief structures? How are my emotions impacting this and how can I start to unpack these things, so that I can create a path to move forward?

[0:11:31.1] SH: I think the main point is we live in a culture now that I think people are beginning to understand, “Oh, your thoughts matter. Your thoughts are really important. Your thoughts create your reality. Indeed, they do.” There are mediators. I really believe that the mediator, your emotion is the main mediator. That's really what matters, right? The reason you feel stuck, no one's ever actually stuck, because we're always developing and evolving and growing, but the reason you feel stuck is because you're what you want, you're yearning, or your desire, or the change you want to make is bumping up against an emotion. That emotion, the roadblock of that emotion, whether it's anxiety, or fear, or doubt, or insecurity, right? That's created by some underlying belief system that you probably picked up as a kid, that you may not even be conscious of.

The reasons that your thoughts matter is not – because your thoughts are just made up sentences in your brain. They're all made up. All of our thoughts are. They don't really matter, but the reason that we want to pay attention to what your thoughts are is because they create our emotions. Once you begin to see thoughts in this way where you’re like, “Oh, thoughts are just things I picked up.” It's like there was a grab-bag of beliefs that I could have picked up as a kid and I picked up these ones. When you begin to realize that they're optional, that's when your life begins to change.

[0:12:59.0] MB: Yeah. That's another great insight. I love this notion that nobody's ever actually stuck, but yet it really feels like you're stuck.

[0:13:07.1] SH: Yes. Really feels like you're stuck. It absolutely can feel you're stuck, but no one's – you're always in a process of change. The question is are you actively engaging in directing that change, or are you just passively a bystander, right? You feel your life is happening to you and you're not actively participating in it. To be in terms of your mental fitness and thinking about creating life you want, what you want to be doing is actively engaging in this process of change, right? That's the critical thing is figuring, is really getting to know your emotions.

The litmus test of your understanding what your beliefs are. If you want to know why you're not moving forward, pay attention to what you're feeling, right? Like, “Oh, I feel really anxious. Okay, wait. What's the thought that I've picked up that's creating that anxiety? I'm not smart enough. not competent enough, right? I don't have enough education,” or whatever the thought that you picked up over the years.

then you begin to realize like, “Oh, those thoughts are actually just totally optional. This is then that becomes the work,” right? The work is as an adult, you realize you have the autonomy to decide what you want to believe about yourself, right? That your thoughts are actually quite flexible, right? That your thoughts really matter. The reason that your thoughts matter is because they activate own emotion and the emotion is what's generating your action.

There's this little sneaky little mediator and it's called emotions. You got to get that figured out. That's what I think when people get stuck in this place of in the self-help world, where they're like, “Wait, I'm saying all these new beliefs to myself. I'm doing all these affirmations and I am trying to put on a new belief system, but they don't really believe it, so the emotion is not their, right?” Then they're not really seeing any transformation and change, so it feels it's not working, right? Because your thoughts aren't actually what create your actions, it's the emotion that creates your actions.

[0:15:07.4] MB: Yeah, that totally makes sense.

[0:15:09.1] SH: That’s how it works.

[0:15:10.3] MB: That totally makes sense. I want to dig into the process of how do we actively engage in changing our thoughts and beliefs and emotions. Before we do, I want to unpack a little bit more this relationship between emotions and beliefs. Because sometimes I think they can be used synonymously, but they're distinct, they're different. Tell me, what's the distinction between an emotion versus a belief and how do they interact with each other?

[0:15:36.0] SH: Well, I mean, I think they're directly related, right? Because your belief is what's going to generate the emotion, right? It creates this chemical cascade that creates that sensation in your body, right? That feeling of like, “Ooh, I feel sad. I feel anxious. I feel elated and joyful,” right? Those are physical feelings that are generated by your thoughts, right? With the exception of well, even physical pain, right? There is a signal that's going to your brain and your brain is telling you this is painful.

Your beliefs are generating your emotions always, but the thing is so wild right, is that we do all sorts of crazy things to avoid feeling our feelings. Most of this entire process for most people, like 90% of this is unconsciously happening.

[0:16:27.8] MB: Yeah. I feel so many people in today's world and probably throughout history, but in today's world, especially I meet and interact with so many people who aren't even aware of this iceberg under the surface, all the subconscious feelings, thoughts, beliefs, things that are interacting with the way that they think and feel and behave in the world. How do you start to peel back the layers? How do you start to engage with those emotions?

Because as you said, we'll do all kinds of crazy stuff to avoid feeling our emotions and whether that's impulsively turning to things like social media, or all kinds of hedonic pursuits. I see so many people that I feel they're trapped, or they're stuck, or they don't even realize what's happening beneath the surface. How do you start to crack through that, or blast apart the fog and help them see what's really going on?

[0:17:17.7] SH: Right. I mean, it's interesting, right? We live in a world now where we have so much more access to what I call emotional novocaine. overeating, over-drinking, over-shopping, overspending, porn, Instagram, social media, we have all these ways of just numbing out and avoiding being present. By the way, it can come in some very innocuous ways, like listening to an audiobook with the earbud in your ear while other stuff is going on, right? Just to not be present.

You have to consciously engage in this process now, because if you live 300 years ago, these options weren't available to you, right? You didn't have a pantry full of food to go squirrel away at if you were feeling a negative emotion. You didn't have liquor stores everywhere. That just didn't exist. Forget the internet, right? It's a rabbit hole for people. I think it requires a lot of consciousness to disengage with it. I used to think of things in a more linear way. It was like, okay heel the –

If you're thinking about your mental health on a spectrum and about negative 10 is you've got psychological dysfunction and personality disorders and addiction and problems right? On the negative end of the spectrum. Then you get healthier and then you get to zero and then you move on to the let's work on flourishing and cultivating mental health and well-being. That's on the positive end the spectrum and you linearly, like you're moving up this ladder, so to speak right? To your mental health. You can think about it in medical terms, right? Or with your physical health like, “Okay, I've got cancer on the negative end of the spectrum.” Then you move into okay, positive end of the spectrum is physical fitness, building muscle, getting healthier, eating well nutrition, getting super fit.

I used to think of it with your mind and your mental health, the same linear structure. I'd really don't think that's the way it works at all. I think you got to work on both ends of the spectrum at the same time. Everybody has experienced some trauma in their life. If trauma is something less than nurturing, everybody on the planet has experienced some trauma. It's a part of the human experience. Everybody has wounds that they need to heal from. The thing that is so interesting is that as you get healthier, and as you clean up your life right? you stopped over drinking, or you start eating more healthfully, or you start sleeping better, and so you feel better, this interesting thing happens.

The wounds, the trauma, the difficult things, the negative belief systems that are maybe very pervasive in your life, they become easier to access and to deconstruct and work through, because you're on a more stable foundation. I find that they happened together. As you're working on your mental health and you're getting your feeling physically feeling better and taking better care of yourself, it becomes easier to work through family of origin stuff and things that happened to you and heal those wounds. It becomes this exponential growth, right? Because you're healing thinks as you're also augmenting things at the same time.

[0:20:51.6] MB: Yeah, that's a great point. Definitely something that I've experienced personally as well that it's almost like a compounding effect, where these factors start to really stack together and multiply. You start to see some really massive acceleration in your emotional intelligence and self-awareness and all these other things, if you start to really do this work while simultaneously taking better care of yourself. Every little edge you can get, stacking them all together. As you said, it's not a linear result, but it's a geometric or an exponential result when you do that.

[0:21:26.9] SH: Yeah, because as you start to develop your life and moving towards your most valued self, the person you want to be, it becomes easier for you. You're more able to access like, “Oh, wow. I see how I develop that belief as a kid. I couldn't even go there. That was way too hard for me to even look at that.” As you start to feel more stable and as you start to feel you're positively developing in your life, the interesting thing is that you actually can go deeper, I think, in terms of healing yourself. I really realized it's not a linear progression like, “Okay, I'm going to heal my wounds and then I'm going to start working towards the life I want.” No, it's all going to happen at the same time.

[0:22:11.3] MB: I want to start to go deeper and more concrete about how to specifically implement and execute some of these things. For somebody who's listening to this interview that's thinking to themselves, “Okay, yes. I know there's a lot of things I should be doing, but I'm not doing them.” What are the starting points? What are some of the things they can begin with to implement these ideas?

[0:22:30.5] SH: Well, I mean, I think a great place to start is doing a deep inventory of what is your current belief systems around what were you taught about yourself as a child? What do you believe about your potential? Being very honest about it. Really looking at what do I believe about my health? What do I believe about my competence and my intelligence? My love ability, how lovable you are, or you're just a very broad over – I call it belief blueprint, right?

This the design of a house, you're really being honest about those things, because what you'll begin to uncover is like, “Oh, wow. I want to be successful and I want to make more money and I have this belief that I'll never make a certain amount.” You might have a ceiling on a belief, right? Then you would see it and you're like, “Oh, my God.” The first place is to start looking at where did I pick that up? Where did I learn this idea and pick that up in my life?

I think it’s really – the great place to start is understanding that there's – you have one foot on the gas and that's your neocortex like, “Yes, this is the life I want.” Then you have one foot on the brake and that's your limbic system, your emotional brain saying like, “No, that's way too scary,” right? That's that horrible feeling of I'm revving the gas. I've got my foot on the brake and I'm not going anywhere, but I'm expending a ton of energy, not a great feeling.

A great place to start is really – I think it helps having a coach, or a psychologist, so somebody's helping you uncover what are those beliefs that are making that emotional brain freak out, right? What are the foundational beliefs that make you want to dig your heels and then say, “Yeah, we're not doing that.”

[0:24:20.3] MB: It’s a perfect analogy, because this notion of your neocortex, or your conscious experience of your thinking brain basically saying, “I want to improve. I want to grow. I want to do this. I want to do that.” Yet simultaneously, your subconscious is just mashing the brakes and trying to desperately stop you from doing this, because of some belief that could be from 20 plus years ago, embedded in your subconscious that is causing you to be scared about something. It's really hard to uncover those sometimes.

[0:24:49.2] SH: For example, I had a client who was starting a business. All the things are in alignment and there's no reason why it's not going to be successful. It was on its way to really doing well. Then there was all this self-sabotage going on. It was like, “What is this about?” As we were doing the work, what we uncovered was that her father had had a business that had done really, really well and then he sold it and started a second business and the second business was a total flop.

In her mind, this was her second act that was going to be a flop. Even though she was very excited about it, she's really motivated, she wanted – so her conscious brain really wanted to go after it. Her subconscious brain was like, “Do not do this, because this is going to be a faceplant, like your dad had a faceplant.” As a child, right? She experienced this as a kid watching this happen. It feels obviously even more intense when you experience that as a kid, because you don't have – your brain isn't fully developed and you don't know how to understand it in the right context.

She had this unconscious processing that was like, “Hey, we're not doing this,” which came out on all these weird, seemingly bizarre like, “Why would I do that? Why would I sabotage myself? Why would I procrastinate on that? Why would I not get this done? Why would I blow off this opportunity, right?” It seems so maddening, because it doesn't actually make sense. Then when you get to the root of it you're like, “No, it actually makes a lot of sense,” because you think you're going to have a professional face plant like your father did, his second act as a entrepreneur and that's scary to you, right?

The first place is just identifying it. Then it's about questioning all those thoughts, right? All of those thoughts are made up. It's completely irrational that the thing that happened to her dad is going to happen to her different business, different era. Everything is different, right? Why would they be the same? Why would those two situations happen in the same way? It's very unlikely, right? That doesn't matter. Her 13-year-old brain picked that up.

[0:27:01.6] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how can people say no more often and stop people-pleasing?

[0:27:14.9] AG: This is not only important to figure out how to do, but to start practicing immediately, because most people don't realize their anxiety, their stress, their overwhelm is often a result of not saying no. Here are some quick tips on how to start doing that. First of all, imagine right now in your life where would you benefit from saying no? Where do you feel overloaded, pressured, overwhelmed, even if intellectually you're telling yourself you should tune into your heart, tune into your body, where do you feel? “I don't want to.” Start paying attention to that. Start honoring that.

The next tip is to imagine saying no and then notice how you feel, because you're probably going to feel all kinds of good stuff, right? Guilt, fear, what are they going to think? I don't want to let this person down. What you want to do is before you go say no to them, you want to work through that. You want to address that you want to get out on paper, “Can I say this? Why can't I say this? What's stopping me from doing this?” Do a little prep work, so you can really just practice it.

Then the third and most important step, of course is going to be to go say no. Start saying no liberally. Start saying no regularly. In fact, after listening to this, find an opportunity today to say no. Because the more you do it like anything else, like any sub-skill of confidence, the more you do it, the easier will become and the freer you'll become in your life.

[0:28:31.8] MB: Do you want the confidence to say no and boldly ask for what you deserve? Sign up for Dr. Aziz's Confidence University by visiting successpodcast.com/confidence. That's successpodcast.com/confidence and start saying no today.

[0:28:52.9] MB: It's fascinating too, because I like the framework that you just presented, which was the idea of starting with an inventory of these thoughts. Then once you've collected them, going through a process to break them down, even step one seems logical, seems obvious, seems relatively straightforward, is actually really hard work. You need to take some meaningful steps to start to do that, whether it's a tool and this is my own experience and I'm curious what yours has been. For me, things like meditation help to start to build that listening device inside of your head, where you can actually hear what you're thinking and saying to yourself. Because without something like that, you never have the ability to capture those thoughts when they happen in the moment, or something else as you mentioned things like coaching therapy, etc., helped put a mirror up to that and you can start to pull out and see some of those thought and behavior patterns.

[0:29:46.5] SH: Oh, absolutely. It's very, very difficult to capture the thought that's driving your emotions and behavior in real-time. It's very hard. What I would say to my client is you're going to notice either the emotion, or more likely the behavior first, right? You're going to be way down the rabbit hole of surfing the web and be like, “Wait, what am I doing? Right? I am supposed to be working on something else.” You'll notice the behavior first. Like, “Wait, what am I doing here?” Then that's the perfect moment to say like “Okay, if my behavior is a result of my emotions and my emotions are a result of my belief, let's work backwards and figure out what I'm thinking that's creating this action,” right? That sounds very laborious and to some degree it is, but it becomes a practice.

You catch yourself procrastinating on something and then you have that moment of pause like, “Okay, wow, wow, wow. I'm procrastinating. Why?” Right? “Oh, I'm feeling anxious. Ooh, didn't realize I was feeling anxious, but I'm totally feeling anxious, which is why I'm distracting myself with inane stuff on reading nonsense on the internet. Okay, wait. What am I telling myself right now that's making me feel anxious?” Right? It actually takes 30 seconds to do this.

Just that process of it's a mindfulness practice really, but it's just a process of stopping and saying, “Wait a minute.” Reverse engineering it back to the thought like, “What am I thinking that's generating this whole cascade of effects?” Then you might realize like, “Oh, my thought is –” let's say you're writing a piece, or something and your thought is like, “My writing is hackneyed. Someone said this before. This isn’t original. It's not as good as so-and-so.” You'll begin to see, “Oh, those are the thoughts,” right?

Then if you peel it back, you might find that, “Oh, there is this underlying thought that I'm not smart enough. Whoa, where did that come from,” right? You may even be aware of it, and so once you become aware of it you're like, “Oh, that's my story that I'm not smart enough.” Then you can get better at just allowing that belief to be there and still taking the action, right? That's the next step of the practice is recognizing like, “Oh, there is my story that I learned when I was 10 that I'm not smart enough and I'm just going to allow it to be there, because I made it up. It felt true.”

The funny thing is it's always really – I mean, this work is hysterical, because our brains are so irrational. I mean, the thing that's so funny is that my clients will argue to the hilt that they're right? No, I'm really not smart enough. Let me tell you why. The only thing that's happened here is that you picked up this thought as a child and then you've just confirmed it over the years, because that's how your brain works, right? We call it attention bias, cognitive bias, confirmation bias, all the same thing. It's just the way your brain works. What you believe, you are biased to prove right.

When someone's like, “Yeah, but I have so much evidence that I'm not smart enough.” I'm like, “Right, because you believe that and you just spent your entire life proving that true to yourself, but it's not actually true.” On what objective scale are we actually measuring that? There isn't even any academic consensus on how do we actually measure intelligence. There's your G, your G score, your general IQ, but there's a lot of other voices in the field saying like “Wait a minute, there's other kinds of intelligence that aren't reflected in an IQ test,” right? I think everyone is who lives life would be like, “Right, that's true. There are many forms of being bright, or being intelligent, or being competent.”

Once you start to question these beliefs, they don't ring true. There's not much veracity there. You have to be you have to be willing to engage in the process of questioning them. I mean, so many of my clients hold on to their beliefs. I would tell them, I'm like, “You're like Gollum in Lord of the Rings, right? You're holding on my precious. You don't want to let them go,” right? You're like, “No, I'm really not smart enough,” and it's destroying you and yet, you don't want to let it go. It's crazy.

[0:33:57.1] MB: So many good insights. The notion that asking yourself, if you're doing something you don't want to be doing and you're in the middle of that behavior, just pausing for a moment and reflecting and asking, “Why am I doing this?”

[0:34:11.4] SH: The question to ask this not just why am I doing this, because I think that's people will answer, “I have no idea.” That's what most people would answer, “I don't know. I don't know why I'm doing this.” The question that I would suggest asking yourself is what am I feeling right now that's making me do? This this behavior is because of an emotion. I'm doing this behavior because of an emotion I'm feeling. What's the emotion I'm feeling? If it's procrastination, I would say yeah, fairly likely it's some variety of anxiety. Fear, anxiety, worry, right? Those are the negative emotions, it's called the thought action repertoire. Essentially with a negative emotion, the action that comes out of a negative emotion is very narrow. You feel fear, you're going to do a few very specific actions, right? You're going to fight, flight, or freeze. That's it. There's really not much else you're going to do.

You're not going to self-reflect if you're feeling fear. That's not going to happen. Normally, you can start to – you can catch on to yourself pretty quickly like, “Oh, yeah. This is what I do when I'm feeling anxious, or oh, right. This is what I do when I'm feeling scared.” You can begin to pay attention to these patterns and you can begin to – you're onto yourself. That's always the question I would ask is wait, when you're doing something that you don't want to be doing, it's like, “What am I feeling that this action is trying to mitigate that feeling?” Right? Then the question is what am I feeling? Is it fear, anxiety, stress, boredom, loneliness? Then you get better at recognizing your specific patterns.

[0:35:49.8] MB: Yeah, that's a great framework and super helpful. You made another really interesting point a minute ago, which is this notion around rationalization, right? How the human brain is incredibly irrational and yet, we can rationalize really almost anything to ourselves, regardless of how absurd it is and then start stacking up evidence, so that we believe it whether it's a belief about ourselves, a belief about other people, belief about the world, etc. One of my favorite little play on words is just to turn the word rationalize into the word rational lies.

[0:36:21.4] SH: Ooh, I love that.

[0:36:22.9] MB: That always helps me start to – every time I'm rationalizing something and I'm sure there's millions of times when I don't even realize this, but whenever I catch myself rationalizing something, I always try to break that down and say, “Hold on a second. How am I BS’ing myself here?”

[0:36:34.6] SH: Oh, absolutely. I mean, this is just the way your brain is – it's just the way that your brain is wired, right? This is what we call like as I said, attention bias or confirmation bias. They've done a lot of studies on this that show they look at a group of smokers and non-smokers and they have everyone read a study on smoking. On the follow-up, they were asked to recall what they had read and the smokers remembered the flaws of the study and the non-smokers remembered the findings, because the findings were smoking, shocker, so a case bad for you.

In any research study, they're always going to describe the flaws, right? There's not a single research study that doesn't have some problem with it, right? Not perfect. The smokers, they were like a heat-seeking missile to trying to find evidence that what they're doing isn't that bad for them, right? A nonsmoker isn't invested in that. A nonsmoker is invested in yeah, smoking is not good for you. I'm right.

When they do studies like this, it's really fascinating to see depending on what your belief going into it is, determines what you remember about what you just read. I mean, think about this in terms of our political system, right? It’s like, yeah, you see how it bifurcates and how we have such a partisan world right now. Well, right. That's your brain is wired to do that. It's difficult for your brain to do the other thing, which is approach something more neutrally and look at something objectively. That's difficult for us.

[0:38:08.7] MB: You brought up a really interesting point in the pre-show that we were talking about that this directly relates to, which is this notion that there's many different ways and you just gave a great example of it, that our brains basically short-circuit, or go haywire in modern society. Tell me a little bit more about that.

[0:38:28.2] SH: Well, I mean, we want to always conserve energy, right? That's what the human brain wants to do. We want to conserve energy. We want to avoid pain and we want to seek pleasure. It's the emotional triad. We live in a world where that's really easy to do. Corporations put billions of dollars into research and development to take advantage of the motivational triad. How do we make things as easy as possible, as pleasurable as possible, right? It becomes very difficult for our brain to not gravitate towards those things, right?

Okay, I'm going to buy something at a convenience store that has lots of fat, has lots of sugar, calorie dense. Your brain is all over that, right? Because it's like, “Oh, I don't have to work hard to fuel my body.” Yes, that was very adaptive a thousand years ago, but not now. Not when you have [inaudible 0:39:27.5] options in front of you. It's actually very maladaptive nowadays, because of the way that we live.

If you're in a hunter-gatherer society and you're – I mean, which is the way that human beings have been for most of history, the way we live is very new, very modern. If you're even in a agricultural society, same thing, which is finding food and putting something on the table takes an enormous amount of energy. It's hard. A calorie dense food that's going to give you a lot of fat a lot of nutrition, a lot of calories easily, yeah, you're adapted to want to have that. We live in a world where all of this is very accessible to us, and so we're required to be conscious in a way that I don't think that any other generation has had to do.

For the first generation, maybe the second generation, that's had to motivate itself to move. That's crazy. We're in a brave new world of having to managing your mind in my opinion is going to be the currency of the next generation, because we live in a world that requires it.

[0:40:34.9] MB: Even something as simple as social media, right? Or the news, etc., those are such dangerous things in today's world, because they're essentially engineered to hijack your brain.

[0:40:49.3] SH: Oh, yeah. The people that design it essentially say that, right? We created this to make you want to stay on it, right? To have eyeballs on this as long as we possibly can. That's how we designed it, right? We know enough about the way your brain works that we know how to get the dopamine hits, right? Your brain is like, “Yes. More and more and more.” It requires consciousness to live today in a way that this is a really new challenge. It's a really new challenge for human beings. I mean, I think it's an interesting challenge to solve, but it requires a lot of consciousness. Because you can distract yourself now, you can distract yourself all day.

[0:41:30.1] MB: How do we in a world of infinite distraction where our brains are constantly being hijacked, what are some of the beginning steps to start to cultivate more awareness, more mindfulness, more peace, more understanding of ourselves?

[0:41:48.0] SH: I think that using that mindfulness tool of figuring out like, “Wait, what am I doing asking myself, what's the emotion I'm feeling?” Then one more step back would be, “Okay, what's the thought that's creating this emotion?” Just that little pause just to wake you up. You're scrolling Instagram and then the question is like, “Wait a minute. What am I doing? What's the emotion I'm feeling? Is it boredom? Is it anxiety, right?” It's just you're in that trance of scrolling. Pausing and just what's the emotion I'm feeling? What's the thought that's creating that emotion? Just waking yourself up I think is incredibly helpful.

Another thing I think is an important thing to do too is becoming more fluent in your emotions. Part of that means just being willing to experience your emotions. There's emerging research that shows that emotions are really only experienced if you don't resist them and you just allow them to roll over you. It’s like I was surfing a wave. You're just going to allow your emotion to happen and just observe it and feel it. They last about 90 seconds. Anything that you want to achieve, anything that you want to do, growth and development are going to require uncomfortable emotions. That's the deal. There's no way around it.

Becoming more fluent in your emotions and being more willing to sit in those emotions and experience like, “Ooh, I'm feeling anxiety. I'm just going to let myself feel anxiety and pay attention to it. Where am I feeling it in my body?” Allow it to roll over you. It's going to last on average about 90 seconds, which is unbelievable how short that is.

I think about anxiety all the time, because I think I'm wired more to be on the anxious end of things. I think goodness gracious. Thinking about my 50s vocabulary, but think about all the things that you do to avoid feeling anxious all day. Nuts. All day long, right? People hate feeling anxious, because it doesn't feel good. That fluttery, your palms are sweaty, or whatever. Just does not feel good. You feel a little bit out of your body. We do all these things to avoid feeling anxious. If you just allow yourself to have a moment of anxiety, it really is just that. It's just a moment. It's two minutes. Less than two minutes.

I think that that's when you begin to realize, “Oh, if I can just allow myself to feel this feeling and don't engage in this emotional novocaine behavior to avoid these feelings, oh, then I'm going to be moving towards the life I really want.” That's the cost of admission.

[0:44:27.3] MB: Yeah, that's a great quote as well. growth and development requires uncomfortable emotions, right? You have to push into those.

[0:44:33.8] SH: Have to.

[0:44:35.0] MB: If you're not, if you're hiding from them, you're going to be trapped in a cycle of self-sabotage and repeating the same mistakes and failures over and over again.

[0:44:42.4] SH: Yeah. Don't kid yourself. That's also incredibly painful too. It's just a more familiar discomfort. You're either going to be passively feeling discomfort, or your familiar discomfort, or you're going to be on purposely feeling discomfort and moving towards your most valued self and the goals that you want to achieve, right? I mean, when I’m working with clients, I'm like, “Hey, it's a hard sell, right? I want you to have the life you really want. What I'm selling you on is feeling pretty crappy. It's not going to feel amazing in the interim, right? It's going to feel uncomfortable, scary, frightening, right? It’s like you're going to feel you're jumping off a cliff.”

[0:45:25.2] MB: Yeah, I completely agree. I think in many ways, that's why so few people truly walk down the path of self-awareness and emotional intelligence and really digging into all these challenges.

[0:45:38.5] SH: Definitely, because it’s like, okay, here's your option. I can distract myself on my phone, or I can sit with feeling anxiety for two minutes, right? I mean, logically it's like, well, duh, obviously just sit with anxiety for two minutes and then go on doing what you want to actually want to do. In the moment, your brain is like, “No way. Way rather just put my head in my phone and distract myself.” The better you get it interrupting that habit, the better.

[0:46:10.1] MB: You shared a number of different strategies, tactics, things listeners can execute and implement in their lives. If there's one of the things you talked about today that you want someone to do as a piece of homework to begin implementing some of these ideas, where can they start as soon as they finish listening to this interview, or today, or tomorrow to begin this journey?

[0:46:30.1] SH: I think that the first thing I would say is to start to pay attention and make a list of all the things that you do to avoid feeling your feelings. Let me put it another way, which is what are the things that you do that seem completely bonkers? You have very clear goals, you have clear values, you know who you want to be. Yet, you do all of these things that seem completely contradictory. It's like times negative one, right? They don't make any sense. They're moving in the opposite direction.

Just take an inventory of what are those behaviors, right? Whether it's I really want to be fit and healthy and I blow off going to the gym. Put that down, right? It's writing an inventory, like what are the things I'm doing that are sabotaging the goals that I have for myself and who I actually want to be? How I want to show up in the world. Looking at those behaviors, like what are you doing? What are you not doing? Make an honest list of those things. Then looking at that, what is the emotion, right? What's the emotion that's motivating those? Just start there. What's the emotion that's motivating those behaviors?

[0:47:47.1] MB: Great piece of advice and great starting step. I think that's really, really good. Sasha, where can listeners find you and your work online?

[0:47:56.8] SH: On my website. They can find me at drsashaheinz, so D-R-S-A-S-H-A-H-E-I-N-Z.com. Then on Instagram same handle, so @drsashaheinz, S-A-S-H-A-H-E-I-N-Z. That's on Instagram. I'm on Facebook reluctantly. I don't really have much of a presence on Facebook. I'm mostly on Instagram. You can follow my beliefs that I have that I'm trying to – I think of it like, you’re a child of the 80s, so I think the Kool-Aid commercials, like the Kool-Aid man is jumping through the paper or whatever. You burst through. I think about that with our beliefs. It's like, what are the beliefs that are on my list of these are just things that I picked up over time? I'm not good at this. I'm not good enough with that. It's just the way that I am. What are those beliefs?

Then just I think, one of the things I love to do in my life and I feel it's my reason to be, it's look at those beliefs and then which one of them do I want to bust through? Instead of a New Year's resolution. It's what belief system do I want to completely obliterate?

[0:49:09.4] MB: Great feedback. Great advice once again. Sasha, thank you so much for coming on the show, for sharing all this wisdom, all this knowledge, fascinating conversation, tons and tons of great insights into how to dig into your own beliefs and thoughts and emotions and what might be holding you back. Thank you so much for joining us today.

[0:49:28.9] SH: My gosh, thank you for letting me geek out on this. So fun.

[0:49:32.5] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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August 08, 2019 /Lace Gilger
Focus & Productivity, Decision Making
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The 2 Most Important Things You Need To Do To Be Successful with Sebastian Marshall

August 01, 2019 by Lace Gilger in Focus & Productivity

Do you feel like you don’t have enough time and you’re constantly in a state of reacting to external stimulus? How do you conduct a powerful monthly review that will unlock opportunities for growth, focus, and improvement? In this episode, we go deep into stacking powerful mental models, harnessing best practices, and optimizing your life with our guest Sebastian Marshall.

Sebastian Marshall is an author, entrepreneur, and founder of Ultraworking.com. His blog SebastianMarshall.com has been read by over half a million people from a wide range of industries and walks of life. At Ultraworking, Sebastian helps those who are already tremendously productive take even greater leaps and get more done in record time

  • How do you take things apart and learn what makes them tick?

  • What stops people from applying ideas and techniques that they know, understand, and would help them?

  • How do you learn about any topic that is interesting to you?

  • How do you follow the ancient wisdom of “know thyself"

  • The problem of losing weight is not a problem of lack of information - it’s a problem of something else stopping you - this can be applied to anything

  • This idea of how to think, how to make decisions - if you want to lose weight - people spend 99% of their time trying to get the perfect bit of information and the perfect strategy, if you just took something that was “Good enough” - you could get 90% of the way there with extremely simple tactics - but I the big barrier to that is that people often don’t know how to THINK

  • When you’re trying to create ANY result - you have to begin with studying some of the best practices

  • When you’re trying to learn, beginners want basic rules to follow

  • Very advanced people tend to operate on heuristics instead of rigid rules

  • What are mental models and why are they important?

  • The Most Successful People typically do 2 things in any field

    • Study and Find Best practices, apply those first

    • Do short term, inexpensive, low-risk experiments

  • 3 Kinds of Work

    • Value Producing Work

    • Non-Value Producing Work

    • Waste - any unnecessary movement

  • What do you do when you hear something really interesting that makes you a little smarter?

  • How do you apply interesting ideas and mental models concretely in your life?

  • Monthly reviews are a critical framework for productive and effective thinking

  • I don’t know anyone with a successful, complex life who doesn’t have regular routines or intervals of introspection

  • If you’re not putting in an hour a week to analyze and journal

  • If you’re ambitious, its an emergency if you’re not studying your life, seeing where your time is going, and don’t have a regular “contemplative routine” to analyze and study your life

  • The 3 question weekly review that will revolutionize your time and priorities:

    • What's really going on?

    • So what do I do about it?

    • What matters; what doesn’t?

  • Do you want to be a piano playing, marathon running, astronaut business owner?

  • Starting with big, aspirational goals can actually be dangerous or problematic

  • If you want to take on any big goal and succeed, you have to start with an analysis of where you are and what’s working.

  • How do you conduct a powerful monthly review that will unlock opportunities for growth, focus, and improvement?

  • Do you feel like you don’t have enough time and you’re constantly in a state of reacting to external stimulus?

  • By starting with analysis, you can build on it and double down on what’s working

  • You should only have one big aspirational goal in your life at a time until it’s really stable

  • How do you apply the idea of compounding your own personal development?

  • If there’s a lot of junk in your life, you don’t have space for the good and important things in your life

  • Cut the junk, set a baseline of contemplative routines, and start stacking them up

  • There is no one magic trick, its stacking lots and lots of factors together.

  • If you stack enough best practices and mental models together, suddenly you start to build rockets.

  • How to stop wasting time on the news, facebook, social media, etc

  • It’s not about being a super disciplined person - it's about creating the conditions that enable you to be successful.

  • How to use spaced repetition and forgetting curves to remember huge amounts of information

  • A lot of people break down the first time they have a failure, design your protocols and habits to have failure baked into it. Sebastian targets a 70% success rate for his daily habits.

  • The ideal Olympic athlete doesn’t give 110%. Most people only give 40-60% of what they’re capable of, even when they think they are trying hard. Athletes should train at 80% of maximum ability.

  • Why you should establish a “fire break” to clean your mental slate periodically.

  • Homework: If you don’t have a structured introspection time or contemplative routine. Pick a time and do one. Create a calendar appointment to do this.

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Thank you so much for listening!

Please SUBSCRIBE and LEAVE US A REVIEW on iTunes! (Click here for instructions on how to do that).

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Sebastian’s Personal Site

  • Ultraworking

  • Sebastian’s LinkedIn, Facebook, and Twitter

Media

  • Medium - These 10 Minutes Each Day Can Change Your Life — Sebastian Marshall by Todd Nevins

  • Medium - Sebastian’s articles and profile

  • Book Review: “Gateless by Sebastian Marshall and Kai Zau” reviewed by James Stuber

  • Sebastian’s site The Strategic Review, “Actionable insights from the most successful people in history”.

  • [Podcast] The Business Method: Ep.383 ~ Going Down the Productivity Rabbit Hole with Sebastian Marshall

  • [Podcast] Nat Chat: Hacking Your Time, Habits, Productivity, and More with Sebastian Marshall

  • [Podcast] Future Skills: E19: Get More Important Work Done—Tools and Systems with Sebastian Marshall

  • [Podcast] eCommerce Influence: 131: Productivity Hacks To Make 2018 Your Most Productive Year Yet

Videos

  • Sebastian’s Youtube Channel

  • Carlos Miceli and Sebastian Marshall on "Goodwill, and Its Fleetingness

  • Lectures on Strategy

  • Gotta Be Good Tour IV -  Sebastian Marshall at Northwestern University

  • Ultraworking Channel - Work Cycles by Ultraworking: Work Smarter and Work Harder

  • Disrupting the Rabblement - How To Achieve Peak Productivity (with Sebastian Marshall) ... Full Interview

    • How to practice Impulse Control

  • Arcadier Marketplaces - How to Get the Work Done to Build Your Business by Sebastian Marshall

Books

  • PRAGMA by Sebastian Marshall

  • MACHINA by Sebastian Marshall

  • PROGRESSION by Sebastian Marshall

  • Gateless by Sebastian Marshall and Kai Zau

  • Ikigai by Sebastian Marshall

Misc

  • [Mindset Monday] Your Step By Step Guide To A Perfect Life with Sebastian Marshall

  • Sign up now for ULTRAWORKING!

  • [Website] reWork

  • [Article] Toyota Production System

  • [Article] “Forget The 10,000-Hour Rule; Edison, Bezos, & Zuckerberg Follow The 10,000-Experiment Rule” by Michael Simmons

  • [Article] Examined Existence - “Why Spaced Repetition is Important to Learning and How to Do it” by Tri

  • [Extension] News Feed Eradicator for Facebook

  • [Extension] DF Tube (Distraction Free for YouTube™)

  • [Book] Elite Minds: How Winners Think Differently to Create a Competitive Edge and Maximize Success by Dr Stan Beecham

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

Do you feel like you don't have enough time and you're constantly in a state of reacting to external stimulus? How do you conduct a powerful monthly review that will unlock opportunities for growth, focus and improvement? In this episode, we go deep into all of this, and stacking powerful mental models, harnessing best practices and optimizing your entire life with our guest, Sebastian Marshall.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic, free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word smarter to the number 44-222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed how to train yourself to think and act like a spy with lessons from a real-world expert. In the game of Spycraft, the stakes couldn't be higher and one mistake may land you dead or in a foreign prison. In that deadly crucible, only the best ideas survive. We crack open the secrets you can use to influence, develop relationships and create a bridge with anyone that you meet with the die-hard rules from the world's top spies with our previous guest, Jason R. Hanson. If you want to learn how to influence anyone, even under difficult conditions, check out our previous interview with Jason.

Now, for our interview with Sebastian.

[00:03:11] MB: Today, we have another great guest on the show, Sebastian Marshall. Sebastian is an author, entrepreneur and founder of ultraworking com. His blog, sebastianmarshall.com has been read by over half a million people from a wide range of industries and walks of life. At Ultraworking, Sebastian helps those who are already tremendously productive take even greater leaps and get more done in record time. Sebastian, welcome to the Science of Success.

[00:03:39] SM: I'm maximally excited to be here. This is going to be fantastic.

[00:03:44] MB: For listeners who don't know Sebastian, Sebastian and I have gotten to know each other over the last month or two. I've actually been a reader of his blog for almost nine or 10 years now, and always been a big fan of the way he thinks and the way he writes and the way he approaches the world. I'm really excited to have you on the show today Sebastian.

We've been doing some cool stuff recently around Ultraworking and we did a free event recently for our e-mail subscribers that was really fun and exciting. I'm so pumped, because there's so many different topics and things that we can dig into today.

[00:04:15] SM: Yeah, likewise. I think this can be a really, really good show, Matt. Because I think we both are in to one of the same things, which is we read a book and it's not like, that was fun. We want to take it all the way apart and then put it back together in our own lives, all the takeaways. Your book notes are phenomenal. Your analysis is phenomenal.

Most of the time, you're hosting, you very rightfully have – whoever the PhD that's coming on, that's pushing research forward be the star of the show, but I hope we can keep this a bit of a dialogue, because your way of thinking and approach to the world, and Austin as well. Shout out to him. We did Mindset Monday and he's super, super sharp and that was one of my favorite shows that I've been on. Really fantastic.

I'm looking forward to going deep, understanding a principle and then taking it apart, so like, what can I do with that? What's the pieces of that that I can really understand how anyone from Arnold Schwarzenegger, to a famous military general, or someone who was very successful in industry five years ago or 500 years ago in 1850, or in 1995, or in now, or in ancient Roman times did it. I think we're going to cover a lot of really good ground. I'm very excited.

[00:05:28] MB: I love the way you phrase that and this whole idea of taking things apart and putting them back together and trying to understand the component pieces and how to use them and apply them as something that I don't know if I've actually thought about, or phrase it in that exact way in the way that I think about and approach my own thinking.

That certainly guides the way that I digest, or intake really any information of whether it's a podcast interview, or a book, or anything. I really want to understand how the building blocks fit together and how I can – Because I feel like once I get to that fundamental level, I understand the building blocks, then I can reassemble them in different ways and I can figure out what really is the lever that moves things, and I can apply them in all kinds of different contexts.

[00:06:11] SM: Okay. Okay. I know we potentially had topics we're going to hit. Let's get back to that. Let's just stay here for a second. I'm interested in two things, right? One is the actual ability to take things apart, analyze them, understand the takeaways. Cool. What does that mean for me? Maybe I should know some numbers and maybe I should work on my physiology, maybe I should think about this a certain way.

Let's ask the harder question first, which is Matt, there's a lot of smart people out there, right? Everybody who listen to this show are super-smart person. You're taking a real research-oriented approach of incredibly credible guests on here that know their stuff. Some percent of the people that are listening are like, “Cool, I want to go understand that principle, implement it and get more results in my life.” Some of them are like, “Okay, that's fun.” That’s fine, if they're happy where they're at and they're cruising and they’re listening for entertainment. Totally cool.

Some people want to be doing better. They’re ambitious. Whether they're in a creative field, whether they're building a career, whether they’re building a business, whether they’re in the non-profit sector, whether they have aspirations to go into politics, whether they want to make contributions to science.

A lot of people are going to want to do things, but then they even start to get the analysis, take things apart, see the lines on it, then they don't go put it into practice, which is one thing I really admire about you is you do that and you really think a lot about that and spend a lot of time doing that. Then you have a pretty cool life. You're doing a ton of really cool stuff. It’s like, why does that happen? What's the gap? Among people that want it and can analyze not putting it into action, where do you reckon that comes from?

[00:07:34] MB: I think that's part of the reason why many of the episodes we have on the show focus around psychology, self-awareness, self-sabotage, those topics, because – and this is something you and I have rift on outside of the show, is this whole idea that I fundamentally believe and I think one of the guiding principles of the Science of Success is this idea that everyone has the latent potential to achieve things well beyond what they even think is possible.

In order to access that, I feel in most cases people get in their own way, we’re standing in our own way. Whether it's self-sabotage, whether it's lack of awareness, whether it's a fixed mindset, I feel there's so many psychological barriers and limitations that prevent people from ever really taking that step of applying it, whether it's a limiting belief, or a fear, or uncertainty, or an inability to have Wisdom and really know, or understand, or be able to make tough and challenging decisions in a world filled with uncertainty. I think that there's a lot of psychological components that underpin that.

[00:08:39] SM: Well, I find that answer very persuasive, because it's the same answer like the Ancient Greeks came to would know thyself a couple thousand years ago. I'm not sure it's gotten easier. In theory, it's easier. There's so much information out there and it's possible. I think if I can just flag something semi-unrelated to what we're going to talk about, but important. I think a lot of people don't realize, but they could probably get in touch with just about anyone from any field they were curious about reasonably easily; maybe not any individual person, like maybe not Elon Musk. If you want to talk to an aerospace engineer, you could get in touch with somebody in a few hours. That's the internet and people are not taking advantage of that, right?

People are not saying “You know, I'm interested in doing XYZ.” I have friends and really, places with no infrastructure that are in bad shape that just use the internet to talk to the United States, who are even more happy to talk to people that are working hard to come out of a tough spot, right? It’s like, you could be in the middle of nowhere if you got an internet connection and get on the phone with aerospace. Sure you have to work, you have to research, you have to write your stuff decently and practice and stuff.

We live a narrow-in theory, it's more possible to know yourself, to get access to good information. Probably a lot of people are listening to this are in the car, in the gym. I think that's amazing. You can listen to a podcast with information from experts, well-curated, edited, beautiful on your Apple or Android device, right? It's incredible. In theory, you should be able to know yourself a little better than the past. Maybe a higher percentage of people do. Probably they do. Still, it's a barrier, isn't it? Know thyself and wisdom. Not moralizing, opinionated wisdom, but just wisdom-wisdom. Knowing what's up.

[00:10:15] MB: Yeah. I think that the theme of self-awareness is probably the single most recurrent thing that comes up on the Science of Success. We've interviewed everybody from professional poker players, to astronauts, to neuroscientist, hostage negotiators, people who are experts across a huge domain of fields. Again and again, this notion that self-awareness underpins growth is almost ubiquitous.

To me, that piece of the puzzle is so, so important. The other thing that's really interesting and ties back into this notion of self-sabotage that holds so many people back, the example that I always come back to, because it just really crystallizes it for me is weight loss. The reality of losing weight is that, or being healthy, or getting to a body fat composition you want, or whatever. I'm just using weight loss as a generic term to describe all of that, but the reality of losing weight is that it's not a problem of lack of information, right?

There's tons and tons of information, but so often, people think that the way to get someone to change their behavior, or the way to get themselves to change the behavior is through awareness.

Most people really fundamentally understand how to lose weight and yet, there's a huge disconnect between knowing it, or knowing that they should do it and actually doing it. That's where I think a lot of the psychology starts to come in, and the puzzle of motivation and all these other pieces that underpin all of this.

[00:11:42] SM: That's really, really interesting. I think about this and related things fairly often. It is and it isn't. The basic information is out there, right? I mean, I'd say there's probably two problems if somebody wants body composition, right? The first one is you need to learn the basics, the macronutrients, right?

There's 9 calories in 1 gram of fat, there's 4 calories in 1 gram of carbohydrate or protein, protein takes a little more energy to digest so it's effectively and actually 3 calories. That's one of the reasons and they say when losing weight you should eat protein, right? It's the most efficient. Carbs depending on if there's fiber, probably a little better. Then fat has some important things. You can't cut it entirely, but it's the most calorically dense, whatever, right? There's that and you can learn that. You can learn portions and stuff.

I think what a lot of people don't realize is that getting all that stuff mentally is most at best, half the game. The real half the game is adherence. It's all the situation's you're presented with the opportunity to make a choice consciously, or unconsciously that's against what you want.

I think a lot of people are not studied on how to actually adhere to things and a lot of people don't have the general and meta skills that are the same for regulating your diet as they are to regulating your money usage, the same to discipline the project management across a team. If you're an entrepreneur, all these particular peculiarities about these spaces and they work a little differently. A lot of fundamentals are quite similar.

I'm not sure that people actually know the entirety of the equation. A lot of people don't even realize that things like weight loss is an adherence game. You have to adhere to your program. That's the hard part. The hard part is not designing the program. Actually, no. That's not hard. I'll just say it's not hard. You could do it. A nutritionist could do it for you. A personal trainer could do it for you. They’ll look, like if you know, if you can vet credible sources, you can look up some good ones up online, right? Adhering to your program, well that's hard. I'm not sure people know how to do that. You could describe it both ways.

[00:13:40] MB: I think to some degree, adherence comes back to at least in my opinion, mostly a psychology issue. This is zooming out, this makes me think about fundamentally the skillset of how to think, or how to make decisions.

If I think about the weight loss example, people spend the majority of their time trying to get the perfect information, or trying to get as much information as possible to create this absolutely perfectly crafted strategy for losing weight, but the reality is if you just took something that was good enough, if you just started doing some basic cardio, cleaning up your diet a little bit, that would probably get you 90% of the way there, with extremely basic, extremely simple tactics.

The big barrier to a lot of people implementing that is that they haven't developed the thinking infrastructure, or the decision-making infrastructure to be able to assess the situation like that and understand what the important decision factors really are that are actually going to create the results they want in their lives.

[00:14:39] SM: Well said. I see what you mean about psychology. Now you're actually not talking about a honed incisive psychology. You're talking about the most broad and holistic sense, which is modeling and understanding yourself and other people over time, and understanding your own behavior and where that comes from and what's going to prompt it and shape it. That's interesting.

A lot of people when they talk about psychology, they think about psychology-psychology, right? They think about a psychologist with a degree, right? A psychiatrist or something, right?

No, you're talking about it really holistically and systemically, which is correct and more true. When you put it that way, actually that makes a great point. Then as to the knowledge and the decisions, it's interesting and you're right. It’s like, get started. Probably one of the reasons that it's hard, I would say, is that there's best practices. Some of the best practices are truly universal, or they at least apply to 80, 90, whatever, a very high percentage of people.

If that's the case, it's either true for everybody, or true for almost everybody. You should certainly start with them. If it's a thing that's hard to implement, you should give it a few serious cracks before you say, “That's not for me,” because it's hard for people, but it's the answer, then you should just work at it until you got it.

The hard thing is – I was reading a book on learning. It was a couple years ago. It was written by a programmer, so he has a lot of programming metaphors in there. I'm lightly technical. I wouldn't call myself a technical person. I'm okay. It's like, I could follow a lot of it. He was talking about with learning, he's talking about how beginners really, really, really want rules. Beginners want rules. They want to do X. They want, don't eat before 8:00 a.m., don't eat after 4:00 p.m. It's the 8 to 4 diet, whatever, right? It’s what they want.

They eat up one grapefruit to start the day, right? Whereas, very advanced people and there's stages you go through and whatever, but very advanced people tend to operate on heuristics. That’s interesting already. Then I think the important part with anything; diet, habit, change, anything, is understanding what type of person you are and getting a correct conception of that some people are capable of moderation and some aren't.

That's one of the first things to figure out in life is are you capable of doing a bad thing in moderation? You got to be really honest with yourself, you know what I mean? Are you capable of going and doing something that's a little bit bad for you and then not going any further and not going off the rails?

Some people are, some people aren't. There's probably spectrum there too. Figuring that out about yourself is pretty important, right? Because then you figure out whether you have to be hard rules never do the thing, or whether you can shape it a little bit and do a little bit better.

[00:17:11] MB: You said something in there that I think is worth expounding upon, which is this idea that very advanced people tend to operate on heuristics, instead of rigid rules.

To me, that underscores something that longtime listeners, or many listeners have probably heard me ramble on about and some people may hear this phrase and get super excited, and some people may hear this phrase and say, “Matt, why do you keep bringing this up and what is it?” It makes me think of mental models and this mental models approach to thinking about and understanding the world.

This comes back all the way to what we're talking about the very beginning of the conversation, because I think we went down the rabbit hole of looking at this from the lens just as an example of losing weight, for example.

I think this really applies to any result you want to achieve, anything you want to create in the world, any outcome you're trying to accomplish, you have to be able to breakdown the fundamental things that cause that outcome to happen. Whether you want to be happy, or you want to make more money, you want to lose weight. Any result you want to achieve in life, you have to be able to break down.

If you're a beginner as you said, maybe you start with some really simple rules. If you really want to master the game and pursue a true path of mastery and be one of the top people, really create epic results, you have to have the – as Charlie Munger called it, the mental models approach, which is this idea of breaking things down into heuristics, or models, or rules of thumb that explain how the building blocks of the world work. Because once you understand those building blocks, you can then combine them, or change them, or use the right ones in any given particular challenge.

[00:18:50] SM: Totally. I'm going to. It's good.

[00:18:53] MB: You've always been somebody who has had a really detailed understanding of digging into and applying mental models. Even from the early days of your blog, you study a tremendously diverse field of topics and yet, find these really concrete ways to bring those lessons back and apply them. Whether it's studying something – an example I know you always like to use is Soviet deep battle theory, right? Or Toyota manufacturing lines.

To me, we could even make this more broaden or generic, which is if you're studying John D. Rockefeller, or you're studying Caesar, you're studying somebody who's a world-class achiever, how do we take these esoteric concepts and ideas, or as we might also call them mental models, from whether it's deep battle theory, or manufacturing, or economics, or anything? How do we take these ideas and start to in a very concrete sense, understand and apply them in specific contexts and areas of our lives?

[00:20:00] SM: Most of the most successful people I know, they do two things, right? The first thing they do is they look for the known best practices and they do those, right? A lot of times, you can look around, you just find a best practice. It's like, okay, seems like everybody in personal finance in the United States recommends using one of those tax advantage retirement accounts and filling that up first, right? You should probably put your cash there first, pay off any debt and then that, right? Probably. Maybe not, but probably if you're starting out, right? There's that.

Then, you go what after that. Most of the very successful people I know are very willing to do short-term, very inexpensive, low-risk experiments. They're going to just try something, right? There's the grand examples of it obviously. Here, let's pick a really boring one that probably nobody will do, if they're not already into it, but it's great. You could go take an accounting course, a community college. You could go learn a little bit about accounting. Accounting is beautiful. It's really cool. It's really useful. You do it once, you're sorted. You could practice that. That's worth doing.

Then going a step beyond that, if you want to get inventive, you could say, “Okay, John Rockefeller, let’s say running a business.” Okay, John Rockefeller started looking at. Then 37signals later wrote about this. I believe that was in probably in rework. It was one of their books about taking your waste products, your scrap products and turning those into something that's useful.

Turning out just secondary outputs and turning those into something that's sellable. In oil, there's a variety of whatever, secondary chemicals or whatever that are left over from oil and you could sell those and make things out of those. I don't know. When you come across a historical figure that's really interesting, or a metaphor that’s really interesting, or a concept that’s really interesting, like from Toyota.

Toyota has one that's really interesting, which is they've got a diagram that they have, where there's three things that are at work. There's value-producing work, there's non-value producing work and there's waste, right? When they diagram this out, they actually find the vast majority of businesses have under 20% of work is value-producing, right? Value-producing work is stuff the customer actually cares about, right? If you're a baker, you're baking cakes. When you're putting the dough together and put it in the oven, that's value-producing.

There's non-value producing work you have to do. That's payroll, that's regulate – I don't know, which side of regulation it goes on. Certainly, administrative internal stuff is non-value producing for the customer. You have to do it, but if the business just did that it wouldn't be doing anything valuable.

There's waste. They take the concept of waste and they make it really a very expensive thing; any unnecessary movement in Toyota counts as waste. If a guy on the assembly line in a Toyota factory has to bend over for a tool repeatedly, that's waste right there. If you have to push something 10 feet on the ground, that's waste. They are ruthless about like, well there's a little shelf, so people don't have to bend over, and will set things up just perfectly so things don't have to be carried. We won’t have to push anything. Never mind scrap product and rework and stuff like that. That's always.

You hear that, and that's super interesting. The first time you hear that, that's super interesting. Value-producing work, non-value producing work, waste. Very interesting. You hear that, you're a little smarter, super good mental model. Taiichi Ohno wrote a great book. He's a chief engineer at Toyota, or one of them. Great book. It’s like, the system's something, or the Toyota Production System. Taiichi Ohno. Genius.

You hear that and you’re a little smarter. You’re like, “Oh, what do I that’s value-producing an what’s not?” I think you go to step further if you really want to get the results and you say, “Huh, how do I track for a month, or even a week? What work I do actually produces value? What work do I that doesn't produce value what do I do that's wasted?” Right? You track that for a week, in a month and you come up with however whatever method you do to do that is and you try it out. I guarantee, you’ll learn something interesting if you try to do that.

I’m like, “Oh, how do I set it up? What do I do?” It’s like, you're doing an experiment. You can't do it wrong. I mean, it might be more or less productive, but you just do it. Maybe not everybody wants to do it. Maybe not everyone has the time to do it. Maybe somebody's in an intense university program, or they’re in a really demanding job right, so they don’t time to do these crazy little things. Just a tiny little bit of time.

You learn the mental model of Toyota, mental model – value-producing work, non-value producing work, waste, boom. Remember that. You're smarter. You'll just notice some things like, “Oh, they're doing a lot of paperwork over there.

That's non-value producing work, right? Oh, that person run back and forth three times. That's waste, right?” You get smarter when you know that. Then you go a step further and you're like, “I want to really experiment with that. What do I do?” Try to classify your own for a week, or a month, that's really interesting.

[00:24:49] MB: I think that's a great and practical way to start thinking about these interesting concepts. Because I think anybody – I know, I certainly had this experience and I think a lot of my listeners probably have a very similar experience, which is you read a fascinating book, or you listen to a fascinating podcast and you hear two, or three, or five or 10 ideas that seem really exciting. A lot of times, those go in Evernote, or they go with somewhere and then they sit there and they never get applied.

This notion of doing short-term, low-risk, inexpensive experiments, which is in and of itself is another mental model, is a great idea and one that I certainly will apply to principles and concepts and notions that I find interesting. Do you have a specific example, or instance of a principle that you found really interesting that you've tried and experiment for whether it was successful or not?

[00:25:45] SM: Constantly. I'll tell you, what I do is every month, the start of every month, I'll actually draw up a theme and a policy for that month. I'll try it out for a month, they'll usually be five to seven supporting elements, maybe something I've done before, maybe something I haven't. This seems like a good idea.

At the end of the month, I'll evaluate, which to keep and I keep a fraction of them, because you can't run too many protocols, or habits, right? You can run a lot of them, especially if they're true-true habits. There's an overhead cost to that, right?

I experiment on a monthly basis with things and those vary tremendously. Sometimes they're very expansive and experimental, sometimes they're very consolidationary. Or let me just get back to just really good eating, sleeping, working out, starting the day strong, whatever. It goes across the spectrum from the most fundamental of fundamentals, to the most experiment out of experimental.

I do that on a monthly basis. I think the month is a nice time to do that. You do an analysis at the end of the month as to how it went, start of the month, draw up a new policy. Yeah. I mean, I'm always looking for those. If it doesn't go well, it's a month. Not the end of the world.

[00:26:54] MB: This whole idea of monthly reviews and something that we've come across a number of times in the show and I talk a lot about is this notion of what I call contemplative routines, which is basically just taking time to step back to think a little bit, to evaluate what are you doing? What's working? How is your time and energy being spent? What are your goals and is what you're doing aligned with your goals?

I think, having some review process, whether it's weekly, monthly, even daily in some contexts is a really effective way of stepping back and figuring out whether your time and energy is being spent appropriately or not. I think developing the habit of having some routinized, regular, contemplative routine is one of the cornerstones of being an effective thinker and being an effective decision-maker.

[00:27:47] SM: 100%. I literally don't know anyone with a complex life that's successful that doesn't have regular routine intervals of introspection. I don't think I know anybody that does that less than monthly. Maybe a couple people around quarterly, if they run tight plans and can execute. A lot of the most successful people I know have daily introspection as part of it. That can be as simple as filling out a few questions at the end of a day. I think the week is a very elegant time to do that.

I mean, if you're not putting in an hour a week like, “Hey, what's going on? What should I be doing about it?” That's scary. I 100% agree with you. I have those on the daily level, the weekly level, the monthly level, hard. I do a little bit around the annual level, I don't do quarterly. I do monthly. Yeah, that's really important and really true. Anybody here that doesn't have a single time, like if you only have weekly and daily, you're all right. If you only have daily and you don't know weekly, you're probably all right. You know what I mean? You might be missing a little bit, but it's all right.

If you just do monthly, that's still going to catch some of it. If you don't have anything, that's – I'm not going to say it's an emergency, but if you are ambitious, it's probably an emergency. You got to start studying your life, seeing what's going well and making sure it continues to happen. Seeing what you don't really like and making adjustments. That's essential. It's absolutely essential for everyone to get.

[00:29:09] MB: It reminds me of an e-mail I got recently from a listener, who said that he felt his life was a state of constant reactivity; never had any time, never had any ability to do anything, was just being bombarded and couldn't create any space. Through a couple of the interviews on the show, he was really able to just start and gain a little toehold with one hour of journaling, or contemplative thinking about his goals in his life and what he's doing.

The amazing thing about these contemplatively routines is that once you start, they compound on themselves and build, because that enabled him to get a little wedge and see, “Okay, maybe I shouldn't be spending three hours a day on Facebook.” That was actually what he was doing is getting caught up in the newsfeed and all this other stuff.

[00:29:54] SM: Yeah. So busy, I don't have time to do what I want. Busy spending 21 hours on Facebook a week.

[00:29:59] MB: Exactly.

[00:30:00] SM: I really don't have time to do anything.

[00:30:01] MB: If you never step back and look at it and analyze how was your time being spent, how are your activities aligned with your goals, you're never going to know if you're on the right trajectory or not. Personally, I do it on a weekly basis and then also, probably a quarterly basis at a broader review.

Every single week, I'll look at all of my goals, the big picture, long-term goals that I've set for myself and I will determine what am I doing every single day that week that's going to materially move the ball forward on my major goals and priorities. I'll set specific MITs, or most important tasks on each of those days to ensure that the progress is happening and the action is being taken on those particular goals and activities.

[00:30:45] SM: I love it. We are singing from the same song sheet. I've got some pretty advanced tech that some of it is a little bit advanced, that does some really cool sophisticated stuff to help people track and measure and improve stuff. The dead simplest weekly review, I experimented a lot of formats and people ask me, how do I have a good weekly review, right?

You want to hear the best simple get start, I have an advanced crazy weekly review, but if I get too busy – you want hear my weekly review? It's so simple, but it's incredibly powerful. You want to hear this? I got the best one.

[00:31:15] MB: Yeah, absolutely.

[00:31:16] SM: If everyone doesn't have one, can have it. All right, it's three questions. You write them down and you answer them, right? It’s three questions. One is, what's really going on? What's really going on? I italicized really. What's really going on? Two, so what do I do about it? Three, what matters; what doesn't? What's really going on? What do I do about it? What matters; what doesn't?

I think that's really pretty good, because if your life is just cruising, that's a 5-10 minute thing. What's really going on? Everything's great. What do I about it? Keep it going. Make sure I went to the gym twice last week, go three times this week. What matters? What doesn't? The stuff I'm doing matters. Stuff I'm not doing doesn't matter. Great, right?

If things are a little messed up, that could be a prompt for an hour of introspection, two hours of introspection. Really listing it out. Making a list of everything that you're somewhat committed to and crossing off the stuff you don't want to be doing on the doesn't matter list. Thinking like, “Hey, this thing matters that I'm not doing. How do I do it?” If you don't have it, start there. I think it can't get much simpler than that and cover all the bases, but that's the get started with a weekly review. Write down three questions, answer them. There's advance stuff, but that does a lot.

[00:32:30] MB: Yeah, I love that last question, because in essence, it starts to get at the 80/20 principle and trying to figure out what's really creating the results you want in your life, what's creating the results you don't want? How do you start to shape your actions, so that you can cut off, or remove the things that are creating negativity and spend more time and energy on the things that are actually working?

One of the things that we give away to everybody who signs up for our e-mail list is a free guide, a video course on how to use the 80/20 principle. That entire course, for listeners who haven't done it, or people who haven't joined, is essentially a done-for-you contemplatively team, that even if you just do it one time, will showcase and show you all kinds of opportunities of wasted time, of areas of new focus, of things that you should be doing.

To me, that's a routine that I do on a regular basis to try and really determine how I'm doing, am I aligned with my goals? What's working? What's not working? What matters? What doesn't matter? As you put it, I think all of these questions in some regular format are vital to achieving any outcome.

[00:33:38] SM: Yeah, it's really good. You do the analysis once along those lines and it pays dividends for a long time. There can be a lot of value in doing some tracking and analysis on a regular basis, there's a lot of value. Doing sorts of tracking analysis, again, taking things apart and put them back together just once, does a pretty good job of both instilling the mental model, not in a theoretical level, but on it actually improves some stuff level.

As well as just like, the guy that was 21 hours on Facebook and thought he was busy, right? It's like, well, okay. I mean, the 21 hours is a lot of your life man. It's almost a full day, right? 24 hours in the day. That's not good, right? Yeah, love it.

[00:34:25] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how do you become more confident and what do people get wrong about confidence?

[00:34:39] AG: I love this question. My life mission is to inform people this one thing, that you can learn confidence. Because the biggest thing that people don’t realize is that confidence is a skill. They think confidence is something that you’re just born with and that people that look confidence just somehow have some ability that you don’t have. That’s what I thought for many years, until I discovered that actually, this is something we can learn.

What most people get wrong about this, other than thinking that they can’t, so they don’t even try, is they think it’s going to be this huge undertaking and it’s scary and they try to just push through and do this thing that I hate the phrase, but it’s so common, which is ‘fake it till you make it’.

What they don’t realize is that there is a much easier way, a simpler way and ultimately, a faster way, and a gentler way. That is to treat it like any other skill. Like the guitar. You want to learn how to play the guitar, you want to break it down into its individual elements, like notes, chords, progression, scales. If you learn each individual thing, all of a sudden, you could play a beautiful song.

Confidence is absolutely no different than that. You can break confidence down into its little individual elements, like body language, starting a conversation, how to be assertive, all these things can be broken down in sub-skills. If you could learn those sub-skills one after another, take action on what you learn and practice it just like an instrument, all of a sudden, in a pattern – in a period of months – you could be stuck for decades, but in a period of months, you can have more confidence than you’ve ever had in your entire life.

That’s what I’m dedicated to doing, that’s what I teach, that’s what I create all my programs around and that’s really the message that I want to get out there to everyone listening and everyone in the world.

[00:36:16] MB: Do you want to be more confident and stop suffering from social anxiety and self-doubt? Check out successpodcast.com/confidence to hear more about Dr. Aziz and his work and become more confident.

[00:36:33] MB: One of the most interesting things you said to me when we're having our pre-show conversation was this idea of starting with analysis, as opposed to starting with aspiration when you're doing these contemplative routines, when you're doing monthly planning. Tell me more about that.

[00:36:48] SM: Yeah. Most people start with aspiration, right? They start with what would be great? I want to be a piano-playing, marathon-running triathlete, Olympian astronaut, right? I'm exaggerating, but only slightly. People like to dream. They like to think about these big things. I want people to get big things, but I want them to actually succeed. I want them to day dream about it and feel good for five seconds. How do we actually go get that, right?

What I think is that okay, a lot of people just don't try enough stuff, they don't get outside their comfort zone, they're scared, so they just need to be told like, “Go do anything,” right? I mean, you have a big dream, you want to run a marathon, just start running today. Great. Good. Solid.

Assuming you've got a little bit of success, you've got some good things happening, and I don't think probably most people listen. They have some pretty good things happen in their life, they got buried on abyss. It's not perfect. We can do better, but things are going all right.

I think you really want to start. You really, really, really want to start with a state of what's the current state of things and do some analysis. We have a couple of smart spreadsheets and stuff that we do to do analysis and planning. I can put up a couple of these, including monthly planning on ultraworking.com/sos for Science of Success. I'll put them on ultraworking.com/sos, if people want to check them out.

With monthly planning, what we do is we don't start with like, “Oh, what do you want life? What's your goal? What's your whatever?” We start with, how did every day of last month go, right? It's a little ranking thing. The thing is smart. You tell it what month it is and it'll be automatic correctly, these are the weekends, the days, whatever. There’s 28 days in February, there's 31 days in January, whatever.

It’s like, factually what happened that day is the first question. Factually what happened that day? Was it a exceptional day, a good day, a neutral day, bad day? However you judge that. There any takeaways that you might want to do next month based on what happened. Pay close attention. We always tell people, pay close attention to exceptional days and bad days.

You want to say, how many good days, how many exceptional days and good days that I had last month and how many bad days I’ve had last month, right?

If you want to be really happy, or if you want to be really fit, or you want to really have a lot of success in business, like okay. If you're an entrepreneur, you’re getting a business going. How many days of last month did you do the right stuff to get your business going?

If the answer is not many, then you should work on putting in a solid, like what do you need? Do you need product, or do you need growth? Or maybe those are okay and you need better operations. Whatever the thing is that you need right now, like how many days did you work on that? On the days you did work on it, you made breakthroughs. What did you do? You always want to start there.

Very rapidly, you'll see like, “Oh, okay. I had a bad day this day that I didn't sleep, because the night before I went out. I whatever, I didn't sleep, or whatever.” “Okay, on this other day I went on I ate this junk food and I didn't do this whatever and I didn't really work much this day. I screwed off.” You start eliminating those bad days. Make them at least into neutral days.

You try to take some days are pretty good and put the elements of exceptional days in there. You built a lot of momentum and you get yourself really healthy. By doing the things that are already working for you and your good days, you do more of those. The things that are causing your bad days, you stop doing those.

As you do that, you get to a base of like, yeah, my life is going pretty solid. That's the type of place that is the ideal place to start triathlon training, or getting really serious about composing music and making music. Yeah, you could just start. Most people had just start things and then just stop things, right? You want to actually do it for a long time. I think that has to come from a place of looking at what is already going on and what's working.

There's always glimmers of things working. You don't be getting a bad thing. Some day in the month is better than the other days. What did you do on that day? Let's do more of that. Did you walk through the park that day? Let's go for a walk through the park as many days as we can this month, if the park is correlates with a lot of happiness and well-being and whatever.

Then just, what did you do on your exceptional days? Do more of that. On any days, that you're really just like, “That day totally sucked. I was indoors all day and I was on Facebook all day and I just didn't have anything. Oh, I shouldn't be indoors on Facebook all day.” That battle and just not have days like that going forwards.

By starting with the analysis, by starting with where am I already at, you can really build on that. When you finally want to do aspirational, really legit, big aspirational stuff, you want to be in a place where you're going to take it really seriously and actually do it. I always tell people, you never want more than one aspirational thing at a time.

Now, you could say, “Okay, I'm going to try out paintball, running, tooling around a little bit with music, writing a couple poems,” you can experiment and float around and see what you like. That's totally cool. That's great. When you're like, “I'm going to get really good at playing the violin, or I'm going to really write a novel,” then you should take that super seriously and you should do one thing like that. Just one, right?

Until it's really rock solid stable. Then go hard on it. Instead of like, “I don’t really like where things are at,” and have a big aspiration. No. Start with analysis. When you want to an aspirational thing, do it seriously and then succeed.

By all means, try things out. The minute you say, “I want to finish in a good time on a marathon, or I want to complete an Ironman triathlon.” Once you set a goal like that, you should be putting everything behind it. Most of the time, you should be setting those goals after you've established a pretty solid baseline, where it's not going to get derailed and get thrown off. Because success is good. Let's get to some success. I mean, that's the point of the show, right? We want to get the science behind success and get there.

[00:42:10] MB: This idea of a baseline that you're describing is something that I've always thought about. When I study, and I'm going to zoom out then come back to this in a second. When I study world-class achievers, people like Warren Buffett, or Bill Gates, or Elon Musk, or whatever, they have an incredible amount of leverage on their time. By that, I mean, they have the same amount of time as anyone else does, but in that finite amount of time, they're creating massive amounts of results, right? Those could be financial results. They could be any result that you're thinking about.

What happens is when you start with these basic routines, these contemplatively routines, like a weekly review, or a monthly review, or an 80/20 analysis, you carve out a little bit of space and you start to do the analysis that you said is so important, Sebastian, and begin to carve out more and more and more space. What happens is you do that once and you gain the benefits for a long time.

You can keep repeating it and you do it again. Now you've carved 20% of the noise in the BS out of your life the first time you do it. Then you do it three months later and then suddenly, you have this new platform and you carve 20% more of the BS out. That's how leverage starts to stack over time, after you've established somewhat of a baseline and conducted the – and gotten in the habit and routine of having these regular reviews, that's when you really start to see these incredible compounding effects that truly create leverage and the results that you're achieving in any activity that you're involved in.

[00:43:40] SM: Yeah. That's one of my favorite mental models right there. That's compounding, right? You multiply things. When results multiply by each other and then they multiply based on them, then that's really good. To take a different one, if we want to use a math metaphor for life; so there's a couple of things people can do, right?

One of the biggest things in life that I think is really, really good is when you would have a negative day. When you have a day that's hostile to your goals, where you would go backwards, if you can turn that into a neutral day instead of a negative day, I think that's really good.

If you have a day where you're pretty good and you can make that an exceptional day, you move that and yeah, that's really good. Yeah, the more you remove junk out of your life. Here's the thing, right? A lot of people are like, “I don't want to remove junk from my life.” How do I put this? If there's a bunch of junk in your life, you don't have space for good stuff in your life, right?

You know what I mean? If you're spending all your time on Facebook, then you're spending that time. I don't know. If you made some really cool friends, you got along super well with and really had a great time hanging out with them, that would almost assure they’d be more fun than being on Facebook, right? I think we can say that pretty safely.

As you say, cut the junk and then establish a higher level routine, get able to get more output per hour, set a baseline of that. Don't go backwards on your bad days. It's an iterative process. It's not like a snap your fingers thing. I think a lot of people really look for one thing that'll turn around. The good news and the bad news is there's thousands of good things you could do. The more of them you stack up, the better and better you get.

Elon Musk doesn't have one magic trick. He's doing a thousand things right, right? He has baseline understanding of engineering, of physics, of finance, of capital, of people, of teamwork. He learned all these things. You put together all that stuff and a bunch of other stuff and you can build rockets, which is really cool, but you need a lot of things. You need to understand capital, you need to understand regulation, you need to understand teamwork and getting good people and recruiting and in the physical space and material science, all this stuff.

You could slowly build those over time. Elon Musk wasn’t Elon Musk. He was just a guy, right? I mean, he just went out and did it all. That's really cool. That can be as deep as learning advanced physics and material science, or that can be as simple as how do I lock down how I start my morning and start it really strong? How do I ensure that I'm learning regularly? How do I get the good insights out of things?

I love your book notes, Matt. I think we'd be remiss if we didn't talk about them. You have some of the best book notes I've ever seen. You just tear insights out of books, more metaphorically than literally. It's really fantastic.

I mean, that's a practice that you need a little – enough space of – you have a little bit of spare time, so you can read good books and then think about them and then think a little more and then compile them and then actually review them and it just builds. It compounds. How did you get your book – your book notes are awesome. You draw some diagrams and stuff. I love it when I look at those. Those are amazing.

[00:46:45] MB: Well, you're very kind. I appreciate the compliments to my book notes. I've occasionally given away a few mind maps or notes and things like that to listeners, but maybe that should be something I should turn into some more regular content. The way I actually, and this is essentially using the same vocabulary we've already been using, this is basically a contemplatively routine, or a learning routine that I developed and baked into my weekly architecture, which is I try to spend one hour a day on what I call super learning, but that's for a particular reason, but doesn't really matter what you call it.

I try to spend one hour a day. Actually, each day of the week, I have a specific activity that that hour is dedicated to. A couple days a week that activity is dedicated to any learning, or information consumption, whether that's reading, whether that's podcast, whether that's some course that I'm taking, something like that. Then at least once a week, that hour is dedicated to the creation of book notes, or book summaries, or notes that summarized these key ideas.

Then typically every Friday, the last day of the week, that hour is dedicated to the review of previous book notes and previous ideas. I try to stack, or time those reviews around a forgetting curve. I use a free open source piece of software called Anki, or Anki to do that. I don't do it perfectly in every case. Basically, what I'll do is every Friday, I'll print out or review three or four of my book notes from books that I have reviewed over a certain period of time.

The idea is as long as you review them with some regular frequency that the necessary frequency actually decreases as time extends, so it goes from that the first time you learn something, you have to review it one day later, then three days later and then a week later and then three weeks later and then a month later and then three months later and then, etc. That's what a forgetting curve is.

The idea is basically, how do I review and keep all of these different ideas and mental models in my mind in a way that I'm constantly building up this knowledge and harnessing the power of compounding from a knowledge standpoint, so that I can have a more rich and deep understanding of the way the world works?

To me, that comes back to what we've been talking about the entire time, which is establishing these routines and this space to where those kinds of learning activities can even have a place. Because I'm sure, very similar to you and actually you're way more extreme than I am in this, I spend virtually no time on things like Facebook, or things like Instagram, etc.

I have an account, but I haven't posted on Instagram in almost a year. These are the kinds of things that I try to cut out all the noise and really focus in. I don't read the news, for example, is another good ins to that. I try to cut out all the noise and create space for deep learning in my life and create the space for those habits and routines.

Honestly, what enabled me to do that was beginning with these really simple habits of looking at and starting and understanding how do I – analyzing where am I spending my time, what am I doing, what's creating the results I want and what's not.

[00:49:56] SM: Matt, that's incredible. I actually want to take that apart and give some guidance that I'm – as somebody observing your system – let me see if I can tease it apart and speculate as to how the rest of us could do it. I'm actually going to do this. I'm going to get on your case to get on my case that I actually do it, because I got to level up my reading games is awesome.

[00:50:17] MB: I'll send you my weekly guidelines.

[00:50:20] SM: Oh, yeah. I'm going to go hard on it. Before that, you mentioned this thing. I just want to clarify, the news, what is that?

[00:50:27] MB: Exactly. Exactly.

[00:50:28] SM: I'm just messing around. I'll tell you a secret though. I'll tell you a secret. I'm actually not extreme, or hardcore, or whatever the word you use for me, though it's cool. I'll take the label. I'm okay with that. You know what my secret is? Everyone's like, “Oh, Sebastian is so disciplined.” I'm like, “I'm not so disciplined. I just blocked it all in the computer. I just use software to block it all.” I just can't go on Facebook. There you go. No discipline needed. I'll tell people.

There's two things that I do, right? If something is super addictive, I'll straight block it. There's a great Mac app called Self-Control. There's varieties for Windows and Linux. You should do some research on it. There's a lot of tools to do it. Self-Control is really good on the Mac. Default settings, you can block websites for up to 24 hours. You could throw in there Reddit, or Facebook, or whatever you want.

You turn the block list on. It's very hard to turn it off. You could if you really wanted to, but it's really actually quite hard. There's no way to manually override, or whatever. You have to go edit your – I'm not going to even mention how to get around it, but you have to go mess with your computer to turn it off. It's really hard to turn off.

I use Self-Control. I actually edited the settings on Self-Control. I can put links to this too. I actually have a guide on how to edit Self-Control. Not a guide. Like a few lines of code that you can use to make it able to block for more than 24 hours. I put on 30-day blocks at a time. Whatever's been addictive to me lately, I just throw it on block, even if it's otherwise a healthy decent place. I like the site lesswrong.com. It's a smart rationality site. I'm spending too much time on there, just take on a 30-day cooling-off on it.

I like Quora. I think it's smart. There's a lot of valid reasons to use. If Quora has been pathological for me lately, it's going on the block list, right? I do that for blocking. Then I curate everything that I use. It's a little dangerous. There's a bunch of Chrome extensions, if you use Google Chrome as your browser.

A Facebook newsfeed eradicator, great, kills your newsfeed. I login to Facebook. I can click on some group or whatever, or say I'm going to an event or something, but I don't see the newsfeed. It just sucks you in. It sucks me in to. I don't look at it and then I'm super disciplined. I just don't look at it.

Then my favorite one of those is Distraction for YouTube. DFYouTube is the name of the extension. That one kill autoplay and kill suggested videos. I can go to YouTube very safely. Look up whatever the clip that I was looking up, or click on a link that somebody sent me and I'm not YouTube rabbit hole, right? For hours and hours. All of that filtered.

Then there's one more actually. This was a missing piece of the puzzle for me, was there's another great Chrome extension called Fox Filter. You can actually block words from showing up in a URL, regardless of what website it's on, right? Something that I did, this was I play with, it’s a hole in my don't be distracted thing, is I will semi-reflexively Google one of the Boston sports teams.

I'm from Boston originally. There's the Celtics and the Patriots and the Red Sox and whatever, they play sports and stuff. I like sports. It's cool. I think it's really cool. Some people hate on sports. I think sports are cool.

Sometimes, I’d have 10 minutes before something, so I'd Google just Celtics and the recent game scores would come up. I'm like, “Huh, I can't block Google.” I thought about changing my search engine, but Bing doesn't and DuckDuckGo doesn’t. I'm looking at it. Every now and then, okay, usually look there for 10 minutes. Okay, the Celtics beat the Kings 110 to 80. Sounds like a terrible game. I’m not dealing with box score, who cares? Every now and then it’s like, “Marcus Smart got into a fight with James Harden. I better get on this and check it out.”

I blocked everything. It's not about being extreme. It's about just setting things up once. As that relates to what you were just saying is I set up my environment once. Sometimes, you have to experiment and figure out the right tech setup, figure out the right personal routines, but you do stuff like that, then you have time to do things, like read really deliberately.

Then I set some rules of I really prioritize old books, right? I'll read technical books that are new and I’ll read biographies that are new, but anything on general life. I read old books only. If it's in the last hundred years, I don't want to to read it. Some people are like, “Oh, that's hardcore.” You can get translations in a modern English. I pick a foreign book. I think Aristotle's still pretty good, right? He's a smart guy, right? You read old books. Read Sherlock Holmes. It's better than any fictions coming out now. It's really awesome. It's really good.

Then I don't have the hardcoreness about your reading and your book notes. Even as you were describing them I'm like, “Whoa, that is so hardcore. I couldn't possibly do that.” I think about that for a second. I’m like, “No. Of course, I could. Matt's a smart guy. If I work at that really hard, I could probably do that too.” Probably what you do as you started reading, you're probably like, “It would better if I could remember this.” You started some note-taking and you leveled up on the note-taking, then you put a review period on.

Okay, once you have that, you've got most of the pieces of puzzle and you learned how to use Anki. Anki sounds crazy, but it's software that just shows you things less often the more you've looked at them and known what they are, right? That's all it is. It's just to remember stuff. You use it at a workspace repetition. The theory behind, it’s great. There's supermemo, is a great website that has the details on how to do it. Yeah, it's just a genius system that you have.

To your point, I don't think I'm extreme in my non-usage of Reddit. Reddit, it’s just blocked on my computer. I'm not hating on Reddit. I love Reddit, that's why it's blocked. I just block it. Then it’s like, all right, got to do something else. A lot of times, unfortunately, the distraction will run into the next distraction that you have and you’ll start – if you were spending time on Reddit and you start spending time on Hacker News. At some points, you have to make me a choice of whether you're going to shift your general consumption patterns, or just block everything and I've done both.

I don't know. You do that to create the space for like, “Okay, I'm going to read more good books. I want to remember it. I’m going to take more notes. I don't remember my notes. I'm going to review my notes. I could do better reviewing my notes. Okay, I'm going to install space repetition.” Yeah, that's a pretty cool life. As much as it might sound like work and hardcore, it's a lot more fun to do stuff like this, than it is to just surf the net.

I just really would promise everybody here that if they implemented a reading, note-taking review and messed around with tech to make it even more fun, at the end of that, you'd be really proud and you'd have a lot of fun while setting it up and while doing it in the process. If it's not fun, you could probably design it better to be more fun. Because things like this are pretty fun.

[00:56:34] MB: Yeah. There's a bunch of ways that – There's a couple of things you said that I think are really important to draw out and expound upon. The most important thing is this idea that it's not about being a super disciplined person, right? You're not a super human, though you are a very smart dude. I'm definitely not a superhuman. I break down. I miss my daily learning times if I have a busy day. I try to get it in every single day, but I certainly fall off the wagon on those routines.

It's about creating the conditions that enable you to do that in the first place, right? You have to have some distance, or space to be able to create those routines and conditions in the first place and that comes back to the importance of analysis and routine.

[00:57:15] SM: Totally. Something else there; a lot of people break down the first time they have a failure and they give up and like, no, no, no, no, no, no, no. Not right. You should design your protocols and your plans, so that they can survive a little bit of damage. On baseline habits, I actually aim for a 70% success rate. If I succeed more than 70%, I'd make them harder. I'm always around 70% on my habits. If I'm failing recently and below 70%, I make them easier. I use something called the lights spreadsheet. You mark them yellow, red or green based on whether you do them.

If I do this reading notes thing that I think I will. It's really cool and your notes are really out of this world. If you did publish more of them, I think that would be very helpful. They're really, really great. I mean, I've seen a lot of notes in summaries, but yours are really illuminated and there's drawings and really, really, really good. I'd like to try. I'm not going to draw. I can't draw. Even the mind-mapping thing. You've got – They’re really cool.

I'll try the hardcore note-taking with Anki thing. I'll give it a shot at least. It's great. I read a lot and I'd love to remember more of it. I’ll put that on a light spreadsheet. If I get it five days out of seven, that's about right for me. If I'm getting it more than five days out of seven, I might make it a little harder, until I'm calibrated. Some things aren't like that. If you're quitting smoking, you should quit smoking seven days out of seven. Some things are – or die trying type habit, right? You really give it everything you've got.

I think doing that and then accepting that things go wrong, there's a great – there's an okay book. It's not a great book. Called Elite Minds. The guy is an Olympic – he works with Olympic athletes. The coach said, this is a great chapter and it was my favorite chapter in the book, where it's like, not an amazing book. It's a pretty good book. He goes on these long anecdotes there. There's this one thing here that's super important, which he says look, there's no 110% in athletics. You say, give a 110%. No, no, no. That's wrong. There's a 100%. First off, that's math and physics.

Second, a 100% in athletics is 100.1 is dying, right? There's the most the human body can do and serious problems go past that. You actually never want to go near that line. You don't want to get to a 100. Maybe in the Olympics, you want to push yourself 99.9 or whatever and leave it all out there. You usually don't, because it's really bad for your body, right? He goes on about that. He says, the ideal Olympic athlete, the reason people think there's give a 110 is because most people are at 40% to 60% even when they think they're trying.

Most people are only giving 40% to 60% of what they're capable of, even when they think they're trying. I'll say that a third time. Most people when they think they're trying as hard as they can, are only trying 40% to 60% of their max effort. He's talking about sports, right?

If you're running and run as hard as you can. Your hard as you can is probably 40% to 60% of your maximum ability, like if you were getting chased by a wild animal type thing, right? He said, Olympic athletes, he encourages the athletes to train at 80% of their maximum ability and to try to hit as much as they can, but even Olympic athletes will miss three to five days a month.

I’m like, they’re Olympic athletes. They're training all the time, because they want to be the fastest person on earth, the fastest swimmer, or the most accurate javelin thrower, or whatever, right? It's the Olympics. It's the most competitive thing, right? 80%, right? 25 plus days of the month. If you could do that, that's Olympic level.

He said, the good Olympic athletes might be 20, 27, 28 is the month, whatever. Okay, that's pretty hardcore. You got to give 80% of your max ability that might feel like a 110, 120, 130, 150, but it's not give 100%. It's not don't miss any days.

A lot of people collapse, right? After they miss a single day of their habit. It just comes down. That's I think a sign of – I don't mean this in a mean way, but in a factual way. I think it's a sign of immaturity, right? You just think that I want to get my thing perfect and it'll never break again. Nah, you could have a really bad day at some point. Your thing is going to break. That's fine.

You just get back on it the next day. That's the champion mentality. Your days will go wrong. You do some analysis and introspect to fix them and don't collapse when things go wrong. Just get back at it and then there you go. Your system should ideally account for that and you should know how to reset them after a bad day, or even a bad weekend, or even a bad week. It happens. Just get back in the game and keep at it.

[01:01:18] MB: It's such a critical thing to understand and build your systems around the fact that humans are fallible. We make mistakes. We get distracted. It's not about turning yourself into this iron-willed superhuman, it's about understanding your own weaknesses and limitations, which in many ways, comes all the way back to what we're talking about the beginning of the conversation with the importance of self-awareness, but really understanding those and then crafting routines and habits and systems in your life and rituals in your life that take that into account.

[01:01:49] SM: You know what? I got one that might be a good note to wrap up on. I bet you have something like this in your systems too, Matt. I think it's really useful to get really good at clean slating whenever you need, right? To be like, “Okay, yesterday happened. It's over. On it now,” right? I call those fire breaks, right? You establish little fire breaks.

The more often you can be like, “Okay, that just happened. That was bad. Now I'm back on it as if that didn't happen.” Or, “Hey, I just won. I had an amazing day yesterday. Clean slate, I'm back on it today.”

You can cheat a little bit and keep it if you have positive momentum. Yesterday was great, so I'm going to have a great day today. If yesterday was garbage, like yesterday is over. I'm going to have a great day today, right? Just wiping the slate mentally clean, right? Because people get stuck in whatever pattern they're in, right? Some people just really in a zone of their life right now. For them, it's maybe not as relevant.

If you're a little up and down, you're a little bit of a transition, maybe you're a little bored in your grad school and it's the last semester, or you're in a job and you're probably going to switch soon, but not quite yet, or whatever. It's just, get at it every day, right? Have your systems such. For me when I do my weekly reviews at the end of Saturday, as if the last week didn't even happen. Not true I pay attention, but it's like, okay, now it's I start my weeks on Sunday and I end them on Saturday. It's like, okay, it's Sunday. I'm on it. What am I doing this week? I double-strong at the end of months.

I do that to some extent during the day and even at the half day mark. I actually redo similar to a morning planning session. I do that again at the half day mark. My afternoon productivity picks up a lot when I do that. Even if the morning is shot, or crazy, or whatever, it's like, “Okay. Yeah, that’s over. What am I doing in the afternoon today?” I can typically hit one to two milestones that are significant in the afternoon and then do a couple small things. I plan it out. If the morning was great, great. I still want to get on it and cross it in the afternoon. The morning was just yeah. Well, morning is over now, time to get to the afternoon. You got something like that, Matt? I bet you do.

[01:03:52] MB: I think you're definitely more disciplined about it than I do. I think maybe it's just a natural thing. When I think about my periodic weekly reviews, I look at what happened the previous week, but I don't let it impact what's happening this week. I reset everything back to what are my big picture goals and how am I going to take action this week to move those forward?

[01:04:12] SM: That's the game.

[01:04:14] MB: Let's tie this up with something concrete or specific. We've talked about a lot of really specific and concrete and actionable things the listeners can do to start to implement some of these ideas. What would one piece of homework, or one action item be that you would give to listeners to start concretely implementing and going down the road of all of the themes and ideas that we've talked about today?

[01:04:37] SM: I think it's really obvious, that if somebody doesn't have a structured introspection time, they should pick one and they should set it. Some people are better if it's something you do every single day. That could be a review of the day and plan the next day in the evening. Some people just like to do the same thing every day and that's what works for them.

For other people it's like, well, the week's crazy. In that case, maybe they just take a weekly review and carve out a Sunday. You can put a calendar appointment down for yourself on a Sunday, or a Saturday. Maybe you do an hour of introspection by yourself and then you have a call with your dad, your mom, your best friend or whatever and you tell them how your week went and analyze it together. That would even be a fine way to build some accountability.

Of course, you could do it monthly as well. Though, it's obviously a longer interval. Yeah, I think people should put a stake down. If somebody already has a decent review the day, review the week thing, potentially play with different variants of that. I do monthly planning. I'll put that up at ultraworking.com/sos, so people could check that out if they want to. I have some stuff for daily. I'll put that stuff up and I'll mention the questions we put on weekly reviews and such.

I think everybody here should pick a time to just say, bare minimum is what's going on? What do I do about it? What matters? What doesn't? Type stuff. Now that'll be – if that's music, could be vary for making music, that could be a very specific thing like, “Am I playing my scales? Am I composing? Am I playing live in front of people?” Right? Could vary in. Customize it for yourself.

I think establishing a habit of doing it in any format has such an immense amount of value. I question, whether somebody that was not in an extremely simple discipline, and there's some simple disciplines that are very important. I question whether there's something that’s not a simple discipline, could really hit the world-class levels, or even just normal everyday excellence.

I don't think people could get there without a regular introspection habit. Everyone I know that's effective was like, “Hey, what's going on? How are things going? What's working? What's not working? What do I do about it?” On some regular interval. Could be daily, could be weekly, might work if it's just monthly. I think everybody here should get on that ASAP and look forward to it.

It's actually at first, it's a little like, “I'm learning how to do this,” but then you're getting some time to think and make sure you're on what really matters to you. I think that'll really change a lot of people's lives if they don't have something like that.

[01:07:01] MB: Just echoing one of the themes that's underpinned a lot of the conversation we've had today, the first time you do it it's not going to be perfect and you're not going to –you're going to get some insights, but it's going to be messy and sloppy and you're going to be learning through it. You have to have that baked in in some way to really truly harvest the results over time.

Sebastian, where can people who want to learn more about you, about all the things that you're working on and writing and sharing, etc., what is the best place for them to find you and your work online?

[01:07:33] SM: I'll put some templates up that people can use. Check out the monthly planner the next time the month rolls around, next time it's like the last few days month. You go to ultraworking.com/sos. We'll hook you up with some of our best stuff and it's totally free and you can get on that.

Yeah, that'll be really cool. I'll include my links to some my favorite stuff. I tell you what, I'm going to put one other thing up there, Matt. I'm going to get on your case to maybe give me some book notes that haven't been released before or something like that and I’ll link that up and we'll put those in there too. Obviously release them and put them out to everybody, but let's link up some of your best book notes, because these are really a work of art.

People who are just listening are like, “Wow, this Marshall guy is really flattering Matt.” No, they're really good for real. We got to get some of those out. I'm going to twist your arm a little bit and let me link up one of those, so that the world can check them out.

[01:08:21] MB: Okay, we'll make that happen. This has got me thinking more broadly about ways to maybe share those on a more systematic basis, or start to share those with the listeners in some way. I like that you've planted that seed.

[01:08:33] SM: I'm just doing it selfishly. I just want to get credit for getting your beautiful book nose out into the world. They really are. People listening are like, “Really?” I'm like, “Yeah, really. They're really good.”

[01:08:42] MB: You're very kind. Anyway, Sebastian, thank you so much for coming on the show, for sharing all these insights, lots and lots of concrete things for the listeners to execute and apply some of these principles in their lives.

[01:08:53] SM: It's a pleasure, Matt. Godspeed.

[01:08:55] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Thanks again, and we'll see you on the next episode of the Science of Success.

August 01, 2019 /Lace Gilger
Focus & Productivity
Jason Hanson-01.png

Selling Treason: How To Influence Anyone When Your Life Is On The Line with Jason Hanson

July 25, 2019 by Lace Gilger in Weapons of Influence

In this episode we discuss how to train yourself to think and act like a spy, with lessons from a real world expert. In the game of spycraft, the stakes couldn’t be higher and one mistake may land you dead or in a foreign prison. In that deadly crucible, only the best ideas survive. We crack open the secrets you can use to influence, develop relationships, and create a bridge with anyone you meet with the die hard rules from the world’s top secret agents with our guest Jason R. Hanson.

Jason R. Hanson is a former CIA Officer, New York Times bestselling author and serial entrepreneur. He is the founder and CEO of the survival company, Spy Escape & Evasion which was featured in the 5th season of Shark Tank landing a deal with Daymond John. He is the author of Spy Secrets That Can Save Your Life, Survive Like a Spy, and coming soon Agent of Influence: How to Use Spy Skills to Persuade Anyone, Sell Anything, and Build a Successful Business.

  • If you’re a spy, the stakes are high - if you screw up you may end up dead or in a foreign prison

  • When you’re a spy you’re often alone and you have to figure things out for yourself. Resourcefulness is an essential skill for survival as a spy.

  • How spies “throw people to the wolves” to see how resourceful they truly are

  • How spies use resourcefulness, creativity and problem solving to always find a way to win

  • “Never give up, never take no for an answer, there’s always a way to figure it out."

  • Empathy and emotional intelligence are two cornerstones of the spies toolkit - you can’t be fake.

  • In the CIA - you HAD TO PUT IN THE WORK because if you made a mistake, you might end up dead.

  • Spies have really truly battle tested their concepts in a brutally unforgiving proving ground

  • “Treason is not an easy product to sell” - how do you sell someone on betraying their country?

  • If you want to influence an “asset” - you have to research the “hot button” that is important to them - figure out what matters and frame everything in terms of their top priorities

  • The “SADR” Cycle Spies use to Recruit and develop assets

  • Spotting

    1. Assessing

    2. Developing

    3. Recruiting

  • How do you quickly identify people who can help you succeed?

  • “Tell me the 10 best XYZ people in the world”

    1. “The 10 best Facebook advertising people in the world"

    2. Then —> get a WARM introduction to them from someone

  • How to generate a warm introduction or referral from anyone

  • Become friends with someone they are friends with, and get an introduction from them

    1. Leverage your existing network and relationships to get warm introductions

  • The “Art of Elicitation” - how to question and read people like a spy

  • The “hourglass conversation technique”

  • People typically remember the beginning and end of the conversation, but not the middle

    1. Sandwich the most probing questions int he middle of the conversation

    2. End with generic information “are you gonna watch the ball game?"

  • Flattery works. Period. But you have to be GENUINE about it. And do it in a sincere way.

  • “Die hard rules” for creating a bridge with someone

  • Don’t interrupt

    1. Don’t change the subject

    2. Don’t give advice unless asked for it

    3. Be an extraordinary listener

  • The Law of Reciprocity is HUGE in the spy game.

  • Give people things so that they feel indebted to you

  • In today’s world its a huge strategic advantage to spend your time LISTENING instead of TALKING.

  • Researching someone ahead of time is also a HUGE advantage

  • Recruiting - if you’re not 100% sure the deal is gonna close, don’t go for the sale - do more work on developing the relationship first

  • How do you transfer or terminate a previously important relationship?

  • You need to have kid gloves and be very, very careful

  • Spy skills are just “Enhanced Common Sense” - how do you leverage the basic common sense to improve your effectiveness in communication

  • “Extreme preparation” is the difference between A players and people who won’t be that successful.

  • To be a successful spy you must always be VERY teachable

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Thank you so much for listening!

Please SUBSCRIBE and LEAVE US A REVIEW on iTunes! (Click here for instructions on how to do that).

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • [Website] Celebrity Method

  • [Website] Spy Escape and Evasion

  • Jason’s LinkedIn and Twitter

Media

  • [Article] Art of Manliness - “What to Do If You’re Being Followed” by Brett and Kate McKay

  • [Article] Fox News - “Jason Hanson: The spy secret to persuading anyone to do anything” by Jason Hanson

  • [Article] The Prepping Guide - “Spycraft: How to Be a Good Spy, According to a Former CIA Officer” By Ben Brown

  • [Article] Deseret News - New book from former CIA officer and Utah 'Shark Tank' winner wants to help you ‘Survive Like a Spy’ by Rex Magana

  • [Article] Forbes - “The Business Of Survival: Lessons From A CIA Officer Turned Entrepreneur” by Brent Beshore

  • [Reddit AMA] - I am Jason Hanson, former CIA officer, security specialist, and expert on safety and survival. AMA!

  • [Article] Rachel Ray - “What to Do If You Feel Like You're Being Followed” by Rachael Ray Staff

    • “Former CIA Expert Says These Are the Extreme Measures You Need to Take to Protect Yourself From Password Hackers” by The Rachael Ray Staff

  • [Article] Laissez Faire - “Our Interview With Jason Hanson, Former CIA Insider” By Chris Campbell

  • [Article] Entrepreneur - “5 Fundamentals for Protecting Your Identity and Your Privacy” by Jason Hanson

  • [Article Directory] USA Carry articles by Jason Hanson

  • [Article] Fox 11 - “Jason Hanson teaches spy escape and evasion tactics”

  • [Podcast] Wellness Mama - 64: How to Keep Your Family Safe With Tips from Former CIA Agent Jason Hanson

  • [Podcast] The Mike Pintek Show - Jason Hanson: Author, Former CIA Officer, and Found & CEO of Spy Escape and Evasion

  • [Podcast] The Survival Podcast w/ Jack Spirko: Episode-2215- Survival Secrets of the CIA with Jason Hanson

  • [Podcast] Elite Man Magazine - How To Survive Any Situation – Jason Hanson (Ep. 104)

  • [Podcast] Modern Combat & Survival - MCS 229 – The CIA Bug-Out Bag: A Look At What’s Inside…

Videos

  • Jason’s channel Spy Escape & Evasion

  • HOW TO ESCAPE DUCT TAPE

  • Jason on Harry Connick Jr Show

  • Spy Escape and Evasion Micro Spy Tool

  • Shark Tank Podcast - Spy Escape & Evasion Update - Jason Hanson Interview (Daymond John Deal)

  • Harry Connick Jr. - Former CIA Agent Teaches Self Defense

  • FOX 11 Los Angeles - Jason Hanson teaches spy escape and evasion tactics

  • IntlSpyMuseum - Jason Hanson - Spy Secrets That Can Save Your Life

  • Rachael Ray Show - Survive Like a Spy: 3 Clever Tricks From a Former CIA Agent That Will Help You Protect Yourself F…

    • How to Escape If Grabbed From Behind

    • Self-Defense Lessons with a Former CIA Agent | Rachael Ray Show

  • Knowledge For Men - Jason Hanson: CIA Skills that Can Save Your Life

Books

  • [Amazon Author Page] Jason Hanson

  • [Book Review] Self Defense Company - Spy Secrets that Can Save Your Life

  • [Book] Agent of Influence: How to Use Spy Skills to Persuade Anyone, Sell Anything, and Build a Successful Business  by Jason Hanson

  • [Book] Survive Like a Spy: Real CIA Operatives Reveal How They Stay Safe in a Dangerous World and How You Can Too  by Jason Hanson

  • [Book] Spy Secrets That Can Save Your Life: A Former CIA Officer Reveals Safety and Survival Techniques to Keep You and Your Family Protected by Jason Hanson

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 3 million downloads, listeners in over a hundred countries.

In this episode, we discuss how to train yourself to think and act like a spy with lessons from a real-world expert. In the game of Spycraft, the stakes couldn’t be higher and one mistake may land you dead or in a foreign prison. In that deadly crucible, only the best ideas survive. We crack open the secrets you can use to influence, develop relationships and create a bridge with anyone you meet with the diehard rules from the world’s top secret agents, with our guest, Jason R. Hanson.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our email list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number44-222.I can't wait to show you all the exciting things you'll get when you sign up and join thee-mail list.

In our previous episode, we discussed information overload. How do you deal with a world where there’s a constant and overwhelming stream of noise? How do you filter and decide what to pay attention to? How can you determine what’s actually worth your precious time and attention? What should you do with information that you disagree with in a world filled with more and more and more information? Our previous interview with Dr. Thomas Hills explores the solution that may help you finally deal with information overload. If you want to finally stop being overwhelmed by all of the information and noise in your life, listen to our previous episode.

Now, for our interview with Jason.

[00:03:19] MB: Today, we have another exciting guest on the show, Jason R. Hanson. Jason is a former CIA officer, New York Times bestselling author and serial entrepreneur. He’s the founder and CEO of the survival company, Spy Escape Innovation, which has been featured on the 5th season of Shark Tank where he landed a deal with Daymond John. He’s also the author of Spy Secrets That Can Save Your Life, Surviving Like a Spy and Agent of Influence: How do you Spy Skills to Persuade Anyone, Sell Anything and Build a Successful Business.

Jason, welcome to the Science of Success.

[00:03:51] JH: Hey, thank you for having me.

[00:03:52] MB: Well, we’re super excited to have you on today. I always love getting insights and ideas from the fields of espionage and government agencies. I feel like there are so many ideas that are kind of battle tested that I find really, really interesting. Funnily enough, I haven’t done it for a longtime. For me, it’s kind of been a bucket list item that I’ve always wanted to do like an escape innovation course. It sounds so cool, and that’s something I want to check off the list at some point for myself.

[00:04:17] JH: Well, yeah. You got to come out there. We got 320 acres where we do our training. So you’re more than welcome.

[00:04:22] MB: That’s awesome. Well, you’ll definitely be the guy to hit up when I do that. But I want to talk today. I mean, there are so many cool themes and ideas. I really enjoyed some of the topics in Agent of Influence. I just want to begin with some of the themes you talked about early on, which as you call it, is this notion, the confidence reflex. Tell me a little bit about that and what that means and why it’s so important.

[00:04:42] JH: Sure. So, to be successful in life, and obviously be success as a CIA operative, you got to have massive confidence. You’re going out there, you’re trying to recruit somebody to spy for the United States, and if you screw up, if you don’t do it right, you can end up dead or end up in a foreign prison. So, you got to have a ton of confidence to know you can accomplish the job, but at the same time, you got to be teachable. So, you can’t be an arrogant jerk walking around. You’ve got to know that, “Hey, I can do this,” but also be willing to listen to others, learn from others and so on.

[00:05:13] MB: Great insight, and there are so many different lessons that I took even just from the first chapter. I mean, one of them that I thought was great, which we talk about all the time in the show and I think is a really huge differentiator between people that succeed and people that ultimately don’t, is the power of resourcefulness. Tell me a little bit about that and why it’s so important as a spy, but also how we can translate that to everyday life.

[00:05:34] JH: Sure. Well, as a spy, I mean, you’re put out there on your own to accomplish a task. It’s not like the military where you got a platoon backing you up and there’re a gazillion people with you. A lot of times you’re out on the street by yourself and you got to figure it out. So if you’re not resourceful, you’re not going to last very long as a spy.

Now, in the same thing, now that I’m a business owner, nothing changes except of course it’s not life and death and anymore, but so many things pop up in business world, so many things pop up in life. If you can’t figure it out, you are going to drown and not last long. So, when I’m hiring people these days, if I can tell they’re not resourceful, there’s absolutely no way they’re going to work for me, because that is a key trade of success.

[00:05:34] MB: How do you cultivate resourcefulness?

[00:06:14] JH: It’s kind of a baptism by fire thing. Meaning, a lot of times if I’m working with someone, if I think, “Hey, I may hire this person.” I’ll give them a task and basically throw them to the wolves and see if they can figure it out.

So, it’s kind of like in the government, you have training exercises and they throw you to the wolves to see if you’re going to pass these training exercises before they put you on the streets for real. So, if I say to a potential employee, “Hey, go find me X, Y or Z by 12:00 today,” and X, Y or Z is something very difficult to find. I’ve got to see, “Okay. Can they go through all the channels? Are they going to have this in my office in less than four hours?” Where there’s a will, there’s a way. So, if somebody can’t do it, if somebody gives up, well, obviously, they’re not very resourceful.

[00:06:56] MB: That makes total sense. There were a couple other kind of components of resourcefulness that you talked about or even the broader notion of the confidence reflex, which I think are, again, quintessential skills not only for obviously being a successful spy, but really being successful in life. Another one that you mentioned or really two that I think go hand-in-hand tie into this were problem solving and creativity.

[00:07:16] JH: Yeah. Like you just said, it perfectly goes hand-in-hand, because if you’re going to spy on an operation, things aren’t always going to go what they’re supposed to. So you can solve – Can you figure out the problem? Meaning, if you’re supposed to go through a door and it’s locked and your intelligence said that door is going to be unlocked, did you bring the equipment to bust through that door? Do you know all the other doors you may have to get through? Are you creative enough to – Again, my whole book is kind of the – We’re talking about how to sell like a spy, but are you creative enough to go to somebody and convince them to allow you through that door?

So, I keep saying, there’s really no difference, as you mentioned, between a spy in real life. There are certain traits that every successful person has. They just might be applying it to a business or they might be applying it to the intelligence operative world. It’s kind of where we lie.

[00:08:02] MB: One of my favorite quotes from that section of the book was this idea that there’s always a way to win.

[00:08:08] JH: I had a mentor at the CIA, and one of the best intelligent operatives ever. His mantra was one that we all know was basically never give up, never take no, and there’s always a way to figure it out. So, life isn’t always easy, but the old cliché, if you get knocked 99 times, you’re going to get up that 100 time. This guy did some incredible operations and he just shared with me, you went through a one brick wall, then another brick wall, and most people would have given up at day 300, but he was still going at day 600. So, it’s a wonderful lesson that I was fortunate to learn early on.

[00:08:45] MB: Another thing that I thought was seemingly surprising and counterintuitive, but really makes sense that more you think about it was that empathy and emotional intelligence were, as you call them, kind of cornerstones of the ability and the toolkit and the skillset of a spy.

[00:08:59] JH: So, a spy’s job is you’re going over – I’ll just make one up. You’re going over to Russia, and there’s this guy in the Russian government and you’re trying to recruit him to spy for the U.S. So, if you go over there and you said, “Hey, Boris, come and spy for the U.S.”, and it’s obviously a much longer process than that.

But if you don’t have empathy, if you don’t come up as authentic and actually caring about him, he’s going to see right through that, because actually you’re asking someone to betray their country, to commit treason against their country. So, you can’t do it in a fake way, because human beings, no matter if they live in Russia, or China, or the U.S., we’re all the same deep down at the core.

So, empathy is huge, because that asset will tell that you’re fake or a fraud and not being honest with them and you’ll lose that asset. Yeah, empathy is not something that I can say that most man have. I’ll say I’m the first guy to admit that, but you have to cultivate it if you want to be successful.

[00:09:56] MB: Let’s dig in a little bit more. One of my other favorite lines from the book was talking about the process, we’ll get into it in a second, which is the SARD cycle, or the SADR cycle, and I think you used the line that treason was not an easy product to sell, right? Which comes back to what we’re talking about a second ago, but this idea that the skillsets that spies have to develop and that the CIA has developed and other institutions like it, these are skillsets that are truly field tested, battle tested in probably the most brutal, unforgiving proving ground that’s imaginable where the stakes are often either death or/and maybe a best case scenario, imprisonment in a foreign prison, and there’s almost no room for failure.

[00:10:40] JH: That’s why I love it, because everything you just said – So, I am a serial entrepreneur. I have lot of businesses. I also do a lot of coaching and mentoring with other entrepreneurs. People these days, they’re lazy. They don’t do the research. They don’t put in the work. Because my background is CIA, you had to put in the work.

I mean, if you made a mistake, as I mentioned, you could end up dead. Wherein the business world, if you made a mistake or make a mistake, maybe you don’t get the contract. No big deal. But I play to win. So because I have that background, I’m going to put in the effort. You mentioned that I got a deal on Shark Tank, and one of the reasons was I did probably more research on all the sharks than anybody had done before. I read all their books. I watched all their interviews. I watched every episode. I wrote down every question they ever asked. I mean, I knew – It was basically like researching an asset. So I knew the hot buttons. I knew what made them tick. I knew what they like to hear, and most people these days just don’t – They don’t want to put in the effort to achieve that success.

[00:11:38] MB: Such a great point, and the level of focus and dedication that’s necessary. It’s so easy for people to think that they’re doing enough. They think they’re taking enough action. But as we talked about a minute ago, it’s so important to be persistent, to be resourceful, to always be getting every single edge you can possibly have. I love the description you just used of viewing the sharks as assets that you were developing and getting every possible angle to ensure you have the highest probability of closing a deal.

[00:12:04] JH: Well, exactly, because everybody has a hot button. I’ll let you guess. Do you know the main reason that people spy and work for the U.S.? Do you have any idea what it is?

[00:12:13] MB: Their own family? I don’t know. I don’t really know. That’s a guess. Maybe their family’s safety, security, something like that.

[00:12:18] JH: That’s actually a great guess, because most people say money. Most people think that, “Hey, the reason Boris or the guy in China starts working for the U.S. is money,” but that’s not true. When an American commits treason and goes spy for another country, it’s almost always money. But when we’re trying to recruit somebody to help U.S., often time it is children’s education. They want their kids to have a better education and better life than they did, and that’s their hot button.

So, most people don’t do the research to figure out what it is. It’s not always money. I can tell you in certain instances, it’s women. So, I guess we can name it. Japan. A lot of men in Japan have mistresses. I don’t know why. They just do. It’s very common. So, in Japan, they want money for their mistresses. That’s their hot button. So everyone of us, we’re all human. We all have something that is our hot button. If you can figure it out, it will take you very far.

[00:13:06] MB: That’s fascinating. It’s so interesting. I want to dig in to more and explore the framework that I touched on a second ago, this idea of the SARD cycle, or the SADR cycle. I’m not sure how do you say it. But tell me more about that framework, because that is really the guidance structure that you use, that the CIA uses to cultivate these assets and get them to sell them on betraying their countries essentially, and that’s why it’s such a proven framework. But tell me a little bit, what does the acronym stand for and tell me more about the SARD technique.

[00:13:41] JH: Sure. It doesn’t matter what you call it, SADR cycle, SADR cycle. So, when you’re in the intelligence business, you get a requirements, and the requirement maybe, “Hey –” Of course, I’m just making this up, but, “Hey, Russia is developing biological weapons. We need to find a scientist who knows about these biological weapons and who might be able to help the U.S.”

So, the first part of the SADR cycle is spotting, and spotting is simply who has what I need. So, if I’m going over to Russia to try and find a scientist, maybe there are 15 scientists in all of Russia who have access to this biological warfare information. So, I’ve got to spot those 15 guys. I’ve got to figure out who might be a potential to work for the U.S.

So, it’s the same thing anywhere, even when I’m running my own businesses. If I want something, I’ve got to start spotting who has what I want. So, that’s the first part of the SADR cycle. Next is A, which is stand for assessing. You’ve got to assess all the people who might be potentials and figure out who really has what you need. So, if I have 15 scientists in Russia and I go investigate them, maybe I boil it down to five scientists who actually have the level of clearance to access what I need. So, I get rid of the 10. I don’t waste my time with those 10.

Continue on is developing. Developing is the fun part of the SADR cycle, because that’s when you’re wining and dining them. That’s when you’re making them fall in love with you. That’s when you’re trying to make this person your best friend. So, you don’t come out and say, of course, the first time you meet them, “Hey, Boris. My name is John and I work for the CIA. Would you like to spy for us?” It is like when you first meet a woman, and of course you put your best foot forward. You’re trying to make her fall in love with you especially if you think you’re going to marry her. That is the development phase. You’re trying to see, “Is this is a person who will end up or I could see end up spying for the U.S.?” That phase can of course can take months, years. It all depends.

Then, lastly of the SADR cycle is R, which stands for recruiting, and that means you’ve come to the point where you are willing to risk your life and say, “Yes. This scientist, I’ve developed him enough. I know if I pitch him to spy for the U.S., he’s going to say yes.”

The reason I say that intelligence operatives are the world’s best salesmen, is you cannot be wrong when you go to pitch that guy, because if he says no. He may go run and tell his supervisors. Then the next time you meet, you may end up with a bag over your head or in a foreign prison. So, when that day comes, you’ve got to be 100% sure he’s going to say yes, and that’s kind of a whole cycle in a nutshell. But it’s a fun cycle and you can apply it to every area of your life.

[00:16:20] MB: So, I want to dig in first to the notion of spotting, and I want to dig a little bit into each of these buckets. But how do you start with quickly identifying the people, and let’s maybe use an example from or the lessons from the world of spying, but then translate that into everyday life and business. How do you quickly identify the people who can help you succeed in your mission or your goal or your business or whatever your aims are?

[00:16:45] JH: Sure. Fortunately, because the technology these days, both in the intelligence world and in the business world, it’s a lot faster and easier. So, in the intelligence world, you’ll obviously have a lot of analyst. You have a large number of people. I mean, you’ve got the U.S. government budget. So after some research they can say, “Hey, her are the 20 people we think who have what we need.” So you need to start going running down these 20 people and find out if it’s true.

Now, in the business world, let’s just give you a very simple example. Let’s say I want to run Facebook ads, and when I work with people these days, I want to work with the best. So I’ll talk to people, I’ll network, I’ll say, “Tell me who the 10 best Facebook guys in the world are,” and then I’ll get to know each one. I’ll talk to them. I’ll find out what they charge and then I’ll have that guy run Facebook ads. So, these days, a Google search or networking, you can find out whatever you need, “Hey, tell me the best Google guy. Tell me the best PR guy,” and then I narrow them down and see who I want to work with.

[00:17:39] MB: And we may be jumping ahead a little bit, but after you – Let’s say you find, for example, the 10 best Facebook advertisers in the world. How do you actually start approaching and connecting and getting in front of those people?

[00:17:51] JH: Well, a lot of times, because I’m very fortunate to have many contacts and networks, I’ll get a warm introduction, which is exactly what you need. So, in the spy world, warm introduction means if I’m trying to get to a scientist, I don’t want to approach him out of the blue. I’m going to go make friends first with someone who is his friend.

So, let’s say this scientist works out at the gym every day. I’m going to find out who his best friend is at the gym and then I’m going to make friends with him. Lo and behold, one day he’s going to introduce me to the scientist. So, it’s a very drawn out process, but a warm introduction, you’re much more likely to close the deal. So, I’ll try and get a referral. Then I’m very blunt. I’ll ask him questions. Most people don’t ask enough questions, and I do some lie detection training. So I’ll ask him some things to see if they’re legit, because you and I both know there’s a gazillion con artists these days. Everybody claims to be an internet multimillionaire, “I made a million dollars overnight. I launched this product, made $10 million.” So, I’ll ask, “Tell me who you’ve worked with. Show me some case studies.” Then I ask him some questions so I can figure out are they legit or are they a pretender.

[00:18:57] MB: Totally makes sense. I want to get in to some of the lie detection techniques and other things. But before we do, I want to wrap up and better understand the SADR cycle a little bit more. But that makes sense. So, you can essentially manufacture, for lack of a better term, a warm introduction by targeting maybe people adjacent in their network, developing relationship with them and then leveraging that to get the ultimate kind of warm intro.

[00:19:21] JH: Correct. Yeah, because I deal with a lot of celebrities, and certain celebrities are obviously very difficult to get to. But I know enough – It’s the 6 degrees of Kevin Bacon kind of thing. I know enough people where I can find somebody who can give me that warm introduction with a celebrity, and it’s the exact same thing as the spy world.

[00:19:38] MB: Totally makes sense. I want to scale down and talk a little bit about assessing, because I thought this was really interesting. When you’re talking about assessing in the book, you mentioned the art of elicitation. I don’t know if I’m saying that correctly. But this idea of there’s a couple kind of key skillsets that you can use when you’re meeting with somebody to quickly develop rapport. Would you tell me a little bit more about this?

[00:19:59] JH: Yeah. So, the art of elicitation is huge. That’s when you’re extracting information from somebody to see if they can actually help you. Does this scientist actually have access to the lab where they’re making these biological weapons? Now, you can’t just come out and ask him. If you’re meeting some guy randomly in a bar, when, by the way, you’re not really meeting him randomly. Of course, you know he’s going to be there, but it looks random. You can’t just ask him, “Hey, Boris. Do you have access to the lab at 123 Main Street? Nope? Okay. Thanks for saving me this time.”

So, you’ve got to be very good at questioning people and for reading people. So, one of my favorite techniques is called the hourglass conversation. The way the hourglass conversation works is that people remember the beginning of a conversation and the end of a conversation, but they hardly remember the middle. Our brains works so fast these days, we’re thinking of what we have to do tomorrow. What’s on our to-do-list and all that?

So, the hourglass conversation, if you meet a stranger, you may ask him general stuff and have the general conversation of, “Hey, how’s the weather here? How the food here?” and talk about their family, just boring stuff. Then in the middle, you may ask, “Oh, yeah! So, what do you do for a living?” and you’ve got to see how they react. If they get real uncomfortable and suspicious, that’s a good sign for you, but you also need to pullback, because you don’t want to make it seem awkward that you’re asking about their job.

Then at the end of the conversation, you can go back to something like, “Hey, are you going to watch the ballgame this Saturday? I’m thinking of going sailing with my family. You know any good places to go fishing?” or whatever it maybe. Because you have gotten what you wanted in the middle. They forget about that uncomfortableness, because you end up with generic stuff. Hourglass conversation is a great way to suck information out of people.

[00:21:39] MB: In the discussion of the hourglass conversation, you also mentioned this idea of a low-key provocative. Tell me a little bit, what is that and how do you use one?

[00:21:46] JH: Yeah. So, there are many different ways. It’s, again, pushing buttons, but not pushing buttons in a creep or weird way. So, I keep going back to, if he’s a scientist, you can’t come out and say, “Show me your keycard that you can get in that door.” But you can kind of nibble at them, poke at them, but that’s where you have to be good at reading people. So, many people in this life unfortunately are oblivious. It’s like – You ever watch a show, The Office?

[00:22:12] MB: Sure.

[00:22:13] JH: All right. I’d say everybody has. So, Michael Scott in The Office is a very lovable character. He’s a hilarious goofball, but he’s oblivious and couldn’t read somebody to save his life. Well, in the spy world, if you’re that guy, you’re not going to last long, because if you start trying to prod or ask about their work – Again, they start to get uncomfortable in the face, which is why you have to watch body language. You know that they’re doing something serious and you need to immediately back off, because if you keep going, they’re going to remember that you prodded about that.

But you can also lay down gems in the same thing as, “Oh, yeah. I’m an American businessman who my company gives me a lot of money and I’m interested in biological warfare.” You obviously wouldn’t say it like that, but you’d say something different. So you can drop things to see how they bite at what you are dropping.

If you mention, “Hey, I’ve got a ton of money and my company takes me per diem to great restaurants. Do they perk up, because they want to go to the great restaurants? Or you drop things like, “Hey, I’ve got a daughter in high school. I’ve got three kids and they’re driving me nuts.” Does he chime in and say, “Oh! I’ve got five kids and I know how it is,” because then you’re gathering intel.

So, I’m kind of veering off here, but one thing you can do is use the give to get, which means you give info to see if they come back at you. So, going back to mentioning your wife, do they mentioned their wife? Then you know their married. Do they mention their kids? You could say something like, “I love sports.” Do they say, “I love sports or hate sports?” I mean, this is all data that you’re gathering on them.

[00:23:48] MB: That totally makes sense. So, in essence, the idea is kind of drop these different little references and see what they key into, what they engage with, and then maybe go deeper down that vein to develop rapport and maybe leave the other potential conversation topics that they didn’t really light up about by the wayside.

[00:24:05] JH: Correct, because there’s the old cliché of salesmen, when they walk into somebody’s office and they see a bow and they’re like, “You like sailing? I like sailing.” Well, the SADR cycle is a less corny version of that, where your mind is moving at 90 miles an hour, because you’re paying attention to everything. Did they uncomfortable when they mention work. Were they happy when they mentioned their wife, or were they uncomfortable? Maybe they have having trouble in their marriage.

When you mentioned money, did his eyes light up, like he really needed money? So you’re filing all those away and then you go home and write a rapport, because you want to know simply what the hot buttons are and what to talk about and what not to talk about.

[SPONSOR MESSAGE]

[00:24:47] MB: Hey, I’m here real quick with confidence expert, Dr. Aziz Gozipura, to share a lightning round insight with you.

Aziz, how can our listeners use science to get more dates with people they really want?

[00:25:01] AG: I love that question, and the answer is the science of confidence. So, whenever we’re struggling, we want a date, we’re afraid to put ourselves out there, we’re worried on some level that we’re going to get a negative response. If you didn’t have that worry, if you knew that this person that you’re going to ask out was going to say yes and be excited to go out with you, we’d all be doing it without hesitation.

So, the thing that stops us is anxiety, is fear, is self-doubt, and that is a confidence issue. So, if we build our confidence, all of a sudden we’ll have way more opportunities to put ourselves out there and to date.

So sometimes we think, “What’s the pickup line? What’s the thing I should say? How do I approach the person? We get so focused on the how, and what we want to do is we want to take a step back and say, “How do I actually change what’s going on inside of me to feel more confident?” There are so many ways you can do that, and I have a course called Confidence University. We have a whole course on dating mastery.

But one major tidbit out of that one is right now you have a story in your mind about why you’re not attractive. Why someone wouldn’t over the moon to go and date with you, and you want to find that story and take out, uproot it. So, right now think about why are you not attractive and how can you change that story to see yourself as someone who’s actually highly desirable. What are your qualities? What do you bring to a date or a relationship that would make someone love spending time with you? If you get more clear on that all of a sudden, a lot of your anxiety and fear are going to evaporate.

[00:26:27] JM: Do you want to be more confident and get more dates? Visit successpodcast.com/confidence. That’s successpodcast.com/confidence to sign up for Confidence University and finally master dating.

[00:26:46] MB: Another theme that I thought was really interesting around the art of elicitation was the inclusion of flattery as a potential technique to influence people. Tell me about flattery and whether or not that’s – Because I think some people might think that’s kind of a cliché methodology or something that’s overused. But how can you actually intelligently include that in conversations?

[00:27:06] JH: Flattery works. I don’t care what anybody tells me. Anybody listening to this right now, I could flatter them to get what I want. I don’t say that in a bad way. It’s just sometimes people tell me it doesn’t work and that’s not true at all.

So, you’ve got to be genuine about it. We talked about empathy early on. People can tell if you’re being authentic or you’re being fake. So, you’ve got to do it in a sincere way. I’ll give you an example, and this is a “hypothetical example”. If you’re a spy overseas and you’re casing something, maybe you’re casing a building and you just happened to get stopped by police, which is not good, and the police say, “What are you doing? Show me your passport,” of whatever. You smile and you look at them and you say, “Man! This city is beautiful. I love the architecture. I was just looking around, admiring the architecture, and I love it.” That’s flattery, because everybody wants to hear that you love their city. You love where they live. You love where they work. So, then the police lets you go. Then they say, “Okay. You’re fine,” and hand you back your passport.

The same thing works with trying to get, again, work with somebody. Like, “Hey, John. I love your book. Your book is fantastic. I love the interview about it,” or “I love this show you’re on.” So, if you’re coming off as genuine, it’s going to get you very far in life.

My wife jokes that I’m very susceptible to it, because I’ll get emails where people are like, “Jason, I love this training I took. It was incredible.” I’m like, “You know what? That is a smart person, honey.” She always laughs and says, “Yeah, you’re so susceptible to flattery.” So, we all are.

[00:28:33] MB: Yeah. I thought that was really interesting. Again, coming back to one of the core themes of this conversation, this notion that these ideas are field tested, battle tested, proven and it seems cliché, it seems almost goofy to say, “Oh, you should flatter somebody if you’re trying to influence them.” But in the real world, the highest possible stakes with life and death on the line, this is a technique and a strategy that’s truly effective.

[00:28:54] JH: You’re 100% correct. The problem is when you’re out on the streets as a spy, you do it in the right way. Meaning, you come off authentic. You don’t overdo it. You don’t make it seem cheesy and it’s done very finely. In the real world, because it’s not life or death, people – They don’t take it seriously enough. So they don’t hone their craft so to say when they’re trying to sell. When they flatter, it looks like they’re a robot and it looks like they’re not being genuine. So, if people hone their craft in that way, they would see how valuable it is.

[00:29:25] MB: What are some of the ways that you would recommend an average person non-spy work to kind of hone that craft of influence?

[00:29:33] JH: Well, since it keeps coming back to being authentic, find something you really look about the target or the person you’re going after. So, if you want to go after somebody to work with them to do a joint venture, partner, or whatever it is, buy all their stuff. Research all their stuff. If you find a product or a book or whatever you really love, then you can write them a note and say, “Hey, John. On page 671 or your book, I loved how you wrote this paragraph, or I love what I learned from it.”

So maybe you have to dig a little to find something you’re going to be 100% genuine about, but it’s there. If you can’t find something, you probably shouldn’t work with this person if you really don’t like what they’re doing. So, that’s all it is. Complimenting your wife or your husband or your kids – I mean, even if your spouse or whoever drive you nuts, I’m sure there’s something you love about them because you married them in the first place. So, find that thing and start complimenting. That way, it comes across as you’re being 100% serious and you actually care about them.

[00:30:31] MB: I want to segue into some of the other strategies that you had for developing relationships with assets. Is asset the right term? I think that’s the term that sort of the CIA uses, that you want to – People that you want to build relationships with.

In the next chapter, we’re talking about developing. You had a couple of great strategies. I think you call them diehard rules for creating a bridge with somebody, and these are things like don’t interrupt them when they’re talking. Never change the subject. Don’t give advice unless you’re asked for it, etc. Tell me a little bit more about why you recommend some of those strategies and techniques and why they work.

[00:31:05] JH: Well, we all know that we talk too much, and then we should shut up and listen. But we live in such a self-absorbed world that nobody does it. So, I have – I mean, obviously we’re doing an interview, so I’m telling you all these stuff and talking about myself. In real life though, I know everything myself. I don’t need to hear myself talk. So, if I’m going out and meeting with someone, I don’t say anything unless they ask me a question. I just listen and let them talk, because most people want to talk. That is the forgotten art, because you gain so much information by just being quiet.

That’s why I said you’ve got to have a massive ego to do this business, but you’ve also got to be able to swallow it and not care. Not need anybody’s approval. Not need anybody to pat you on the back. So, be quiet more and just listen and don’t volunteer any information about yourself unless they ask it.

Another huge thing is the law of reciprocity. It is used so much in the spy world. All that means is if you’re trying to recruit somebody, you may take them to fancy restaurant and you buy them a $2,000 a meal. You may buy them a new suit. You buy them all these stuff so they feel indebted to you. That way, when the day comes to pitch them, they’re like, “Man! I kind of owe this guy. He bought me all these dinners. He bought me all these clothes.”

So, the law of reciprocity is great. I’ll give you a real life example right now of how the law of reciprocity was recently used against me by my sister-in-law. So, I hate Disney World. I hate that place. I have zero desire to go, and I never ever want to go or take my kids. Well, my sister-in-law who lives in Florida surprised our family, bought everybody plane tickets, bought everybody passes to Disney, except me, because I told her I wouldn’t go.

So, my wife was like, “Hey! She paid for our entire flight. She bought us all these tickets. She got us our hotel. Isn’t this nice? We can’t turn it down.” So, that was a great way of law of reciprocity to get me and my family all the way over to Florida to visit our sister-in-law. Now, for the record, as I said, I did not go to Disney World, because I will not go into that place. But I still ended up outside the gates, because the law of reciprocity was used against me.

[00:33:13] MB: That’s great. It’s funny. I have the same philosophy in any conversation, and I think even really influences my interviewing style to some degree. In any conversation, I think this is especially true in things like business negotiations or any difficult tough conversation. The less talking that I can do, the better. Because as you said, when you’re talking, you’re not gaining information. As long as I’m silent, I can be learning. I can be reading somebody. I can be looking at their – What’s their body language doing? What are the words they’re using? How are they reacting to what’s happening in the conversation? Plus, the actual content of what they’re talking about. But as soon as I start talking, I lose the opportunity to do all of those things.

[00:33:52] JH: Most people can’t do it these days. That’s why it’s so beneficial for you and me, for people who actually do it, because everybody wants to run their mouth all the time. I’m actually introvert by nature. I really don’t like to talk. I mean, unless it’s required by the job, I can go out there and I can sell. I can do whatever needed. But in real life, I don’t like talking. I don’t like listening. We’ll be at a party, my wife will have some friend, have a party. We’ll go there, and I’ll just listen to people all night long and I don’t say a word about myself. Then somebody will – My wife will tell somebody I used to work at the CIA and what I do and they’re like, “Oh my gosh! How come you didn’t tell us? We want to ask you all these questions.” Blah-blah-blah-blah-blah. I didn’t tell them, because, again, I already know that about me. I want to learn about other people and read them. I don’t want to talk unless there’s a purpose or I’ve been asked a question.

[00:34:39] MB: Totally makes sense. You’re right. In today’s world, it’s absolutely a strategic advantage if you can spend more of your time listening than talking. Yet, so few people take advantage of that.

[00:34:51] JH: Well, I mean, it’s not only that too, but it’s also the research to do ahead of time. So, I mentioned Shark Tank, how much resource I did. Obviously, when you’re going to recruit an asset or find somebody, you know them better than they know yourself. So, if you’re going in to a meeting, what do you really know about this guy? Google searches, their LinkedIn page, Facebook, all that you can find out. But have you read articles they’ve written? Have you done whitepapers they’ve written? Because there could be this one line, and I literally had this in my life. One paragraph that I found after researching someone, which changed everything. Now, that one paragraph was of course buried, but I spent hours and hours and hours and hours, and that made all the difference. Most people don’t do that kind of deep, deep research, which is critical.

[00:35:34] MB: Yeah, that’s another great point and underscored by the Shark Task story, everything else, that you have to spend your time really cultivating every possible competitive advantage you can get and doing the homework ahead of time. It’s a huge asset. When you have a big meeting on the line, when you have a really important person that you’re meeting with, doing that homework helps you ensure that you have every possible angle, every possible avenue of attack open to you so that you can achieve the goal you want to achieve from that meeting.

[00:36:00] JH: Just to give you an example. I’ll give you fictitious example. If you’re trying to recruit an asset or find somebody, you would want to know what kind of cigars do they smoke. If they’re the type that are having affairs, what kind of women do they like? Is it a Cuban woman? Is it a Chinese woman? Is it American? You want to know everything about them. What kind of scotch do they drink?

I had a buddy who did some very good work because he knew the exact scotch that someone needed, and that’s how he’s able to initially cultivate the relationship. That’s the benefit of people who are willing to hard, is that everybody thinks spying is like a James Bond movie. You’re jumping out of helicopters and shooting guns. But, of course, that’s not true. 99% of the work is hard, hard laid work, and then 1% is hold on for the ride kind of thing. It’s the 99%, which leads to the 1%.

[00:36:44] MB: So, let’s keep talking about the SADR cycle. I want to touch on recruiting a little bit. What are some of the key strategy? We’ve talked a lot of the building blocks of this already. But kind of wrapping a bow on it, what are the key building blocks or strategies for once you’ve developed this relationship, build with a bridge somebody, cultivated rapport and empathy. How do you then go about recruiting them?

[00:37:07] JH: So, yeah. There’s a few different ways, but recruiting is – Again, you’re not going to do it, unless you’re 100% know you’re going to close the deal. So, you could picture it as a business lunch. You’re going out with this guy. You’ve developed them. Okay, are you ready to close the deal and pitch him at the business lunch? If you’re not 100% sure the deal is going to close and that is right, well, wait. Don’t do it.

So, recruiting, once you have developed that guy, once you’re 99.999% sure that he is willing to spy for the U.S., it’s actually – There’re a few ways to do it. But one of them is very simple. It’s everybody wants to be a spy. So, you basically say to them like, “Hey, John. You’re a smart guy. You may have guessed by now that I’m really not an American businessman who works for X, Y, Z corporation. I’m actually a spy and I was wondering if you want to be a spy too. It would be awesome. Both of us could be spies. What do you think?”

Now, you may think that sounds corny, but that works. Now, you have to know obviously your target, to see if it’s going to work. But that exactly line [inaudible 00:38:08]. I would imagine that exactly line has recruited people to work for the U.S. So, that’s one way to do it, is just, “Hey, we’ll both be spies, and who doesn’t want to be a spy?”

The other way is to do the money. If you think it’s money, if that’s what you find out. So, “Hey, John. In this white envelope, I’ve got $3,000,” and you go back to the, “Hey, you probably figured out by now.” Because these guys are smart enough that they figured out something’s not right. Meaning, you’re asking for things that you’re probably not an American businessman. So, you say, “Hey, I’ve got this $5,000 in a white envelope. I can give this to you if you want to give me a little more information. By the way, you probably have guess. My employer is not John Doe Corporation. My employer is the U.S. government. How would you like this five grand?”

Many countries of course around the world are extremely poor, and $5,000 – I mean, it’s a lot of money for us. But a real lot of money for them, and they’re happy to oblige and get on the U.S. government’s payroll.

[00:39:09] MB: I like the way that you catch that phrase; I would imagine that it might work. That’s good. Got to cross those t’s, right?

[00:39:14] JH: That’s exactly right.

[00:39:16] MB: That totally makes sense. Again, I think it underscores a lot of the themes we’ve talked about. I want to touch on another element of the SADR cycle, which is the T at the end of it. It’s kind of the additional piece, which is how do you terminate or transfer a relationship ultimately?

[00:39:32] JH: So, yeah. If you’ve developed an asset, if you recruit an asset, the day may come where they’re not worth it. Maybe you recruited a Russian who is working at a certain office building. Maybe he retires from that job, or maybe he gets transferred to another location where he doesn’t access to what you need. So, the day – Somebody is not going to spy for you forever. The day is going to come where you need to transfer him or terminate him.

Now, terminate is not kill them. So, it’s not like some Hollywood movie where the guy is no longer use to you, you got to put a bullet in his head. That’s now how it works. You’ve got to gently let him down and basically say, “Hey, here’s one last payment. You’ve been wonderful, but you don’t have access to this information anymore,” and you do it with kid gloves. You’ve got to be very, very careful. But then you basically just say, “We’re done. We’re no longer working together, and let’s remain friends for life,” or something like that. So, that’s just terminating.

Transferring is maybe the intelligence operative and, of course, I’m just making up countries. Maybe there’s an intelligence operative living in France, and that’s where he’s running this asset and he gets transferred back to headquarters in Virginia. Well, he needs to transfer that asset in France to a new person who’s going to be the handler in France, and that also has to be a kid glove type of thing. Because, you’ve built this relationship. They’re in love with you. You can’t just hand them off to somebody else that will make them nervous. So, you’ve got to have a very delicate process. Obviously, “This is Mike. He’s going to be taking over for me. He’s great. You guys hang out.” You build that relationship. They’re all comfortable. Then you head out of the country. Now, Mike handles the new asset in France.

[00:41:04] MB: So, it’s really important to be delicate. To, as you’ve put it, sort of have kid gloves. What are some tactics or strategies to enable yourself to do that?

[00:41:14] JH: Well, you’ve got to know your asset, of course, back and forth. So, let’s say you’re going to terminate. Is this person going to go nutso, like a psycho X-girlfriend and cause problems? Well, then, you’re going to have to terminate or have somebody else terminate and get on a plane and get yourself out of the country, because they’re going to blow your cover.

Now, if they’re a good, normal, decent human being, then you can terminate and they’ll understand. Of course, you give them some money as a thank you parting gift. So, it all depends on what is the reaction going to be. If you think they’re going to run back and tell their boss that, “Hey, there’s an American spy here in France.” You can’t stay in the country kind of thing.

So, it’s all case-by-case, and it all goes back to the foundation of everything we talked here is knowing everything about the person you’re going after. Being able to read their body language, knowing how they react, knowing their likes, dislikes. Yeah, that’s what keeps you safe in the long run.

[00:42:08] MB: It comes back to that idea of doing that homework, figuring out not only beforehand, but also through the meetings and relationships, etc. Really, what makes this person tick? How do they think? How are they going to react? Because that ultimately – Correct me if I’m misstating this, but shapes and impacts the way you communicate with him and the plan you ultimately have to whether it’s terminate or transfer that relationship.

[00:42:30] JH: Right. I mean, I’ll give you another quick example, and I believe I put it in this new book, was I had a billionaire one time hire me, because I do a lot of private security consulting, private security work with high net worth individuals. This billionaire ended up hiring me, but the way I got hired was he actually didn’t care about his security. He was not that interested. I mean, he had death threats, but he didn’t take it that seriously. It was his girlfriend that was really worried about the security and the reason that I got in there.

So, had I gone and talk to this billionaire and pitched him, he could care less, because he was not worried about his security. But the girlfriend was the decision maker, because she was the one who was able to influence him and said, “Yes, you need to bring this person in, because I didn’t want you to get abducted. I don’t want you to get shot.” So, know also who can make those ultimate decisions.

[00:43:17] MB: That totally makes sense, and that’s a good example. I want to – With the time we have left, I want to touch on a couple of other themes and ideas from the book, because there are so many – We’ve talked a lot about the communication components, which I think is a core piece of it. But there are so many other ideas that are really important, really relevant from the book. Tell me about one of the core themes of the second half of the book, is this notion that spy skills are essentially, as you call them, enhanced common sense. Tell me about that. What does that mean and how can we as non-spies leverage some of those lessons so that we can enhance our own common sense to be more effective, productive and better at influencing people?

[00:43:54] JH: Yeah. Another one of my mentors at CIA, he had a saying, was that spying is simply common sense on steroids. That’s truly what it is. I mean, you think about all the stuff. Like I’ll give you an example. One of my pet peeves is being on time. If I have somebody what wants to meet with and pitch me a deal, because I get a lot of deals pitch to me these days. If you show up five minutes late and there’s not like a real reason, meaning an emergency, or something crazy. I immediately am not closing that deal with you.

So, common sense of, “Hey. If you think there’s going to be traffic, maybe you should leave 30 minutes ahead instead of 15 minutes ahead. Be on time with your meetings.” In real spy world, you’re never going to be late to a meeting. So why would you be late to a meeting on a business deal you’re trying to close?

Same thing, grooming. If you show up in jeans and a t-shirt and it’s not an appropriate venue to be in a jeans and a t-shirt. Well, clearly not a good thing. So, there’re all these little details, which to me they’re common sense. But I’ve seen people show up to meetings where a suit and tie was required and they were in jeans and a t-shirt. It’s just like, “What is wrong with you?” kind of thing. So, there’re all these little things that we already know. But a lot of it goes back to laziness and not putting your best foot forward.

[00:45:05] MB: Yeah. I think that makes a lot of sense, and those are both very concrete, specific, but simple examples as well of just understanding – This comes back to the importance of doing your homework, but understanding the context of the meeting that you’re having. Is it appropriate?

One of the things that I think about, and tell me if you apply this principle from the spying world as well, but is almost from a mirroring standpoint, like what is the person I’m meeting with going to be wearing and how can I mirror my outfit as best possible to match sort of the style or the aesthetic? Whether it’s super informal, or super formal, that they’re going to be bringing to the table so that we can be similarly dressed.

[00:45:47] JH: Yeah. In the book I talk about mirroring. Mirroring is huge and it’s crucial. Obviously, you don’t want to be over the top, meaning as soon as he fold his arms, I fold my arms. You don’t want to make it obvious and stupid like that. But what you just said, it’s perfect. Because, I mentioned, you’ve got to be dressed appropriately. If you’re going to meet a bunch of surfers who are going to be in pair of sweatpants, they’re going to be in a bathing suit and a towel. Don’t show up in your three-piece suit on the beach. You will not blend in. You’ll look weird kind of thing and you’ll kind of make them feel awkward.

Yeah, know who your client is. Know who your customer is try – As you said, mirror them. Stay similar. That way you’re both on the same comfort level. Because if you’re trying to close a deal, same as recruit somebody, if you’re immediately uncomfortable because you’re like, “Why is he wearing a $10,000 suit and I’m in my sandals and shorts?” That sets the meeting off to a bad start and you clearly don’t want to do that.

[00:46:40] MB: All of these, we’ve talked at length about the notion of doing your homework for pairing, spending that time and energy on the frontend. Really ensuring that whatever you’re doing, whether it’s a sales conversation, whether you’re trying to influence someone, whether you’re trying to grow your business, etc., that you do the homework ahead of time, that you prepare. That was one of the other core principles that you had in the second section of the book around enhanced common sense, was this notion of – As you called it, extreme preparation.

[00:47:05] JH: I will give you a perfect example. So, I have never sent a text message in my life. I do not text, whatsoever. I talk about it often. So, if you read previous books I’ve written, if you read online articles, I’ve talked about numerous times that I don’t text. So, it wouldn’t be that hard to find.

But every now and then, because I’m getting so many deals pitched at me, I will have somebody text me who got my phone number from a friend of a friend of a friend kind of thing and I don’t respond, because they clearly did not do that much homework if they’re texting me trying to work with me, because I don’t text.

Yeah, extreme preparation is the difference between A players and people who are not going to be that successful, and it’s the same thing. You got to prepare and then you got to rehearse. So, if you’re doing extreme preparation for a meeting or me, when I went on Shark Tank, I prepared and I rehearsed. I rehearsed my pitch thousands of times, literally.

If you’re going to a meeting at dinner, rehearse. What are you going to say? Of course, you can’t sound a robot, but you’ve got to know exactly what you’re going to do, what you’re going to say and rehearse it over and over again. It takes work. I mean, there’s a reason not everybody is a millionaire or multimillionaire, because it takes a lot of work, and most people don’t want to put the effort in.

[00:48:15] MB: Another theme that I thought was great and seemed a little bit, again, almost counterintuitive when you think about spies, was this notion of always being really, really teachable.

[00:48:27] JH: Yes. So, the world changes quickly. Things always pop up, new technologies, new threats. So, if you’re not always studying and learning, then you’re going to be left behind very quickly. So, I’m fortunate to have many wonderful buddies in the CIA. We all have different skillsets. I’m fortunate to have many wonderful business associates who are very, very wealthy, much more wealthy than I am.

So, I’m always willing to learn from anybody and everybody. I can tell very quickly if what you’re saying is true or not. So I know if this is good material to use or not material. But I think whatever the old saying is, if you’re the smartest person in the room, you’re in the wrong room. That is something I definitely live by.

[00:49:09] MB: So, for listeners who want to concretely implement some of the themes and ideas that we’ve talked about today on the show, what would be one action item or kind of concrete step that you would give them to start implementing some of these ideas into their lives?

[00:49:23] JH: I get up at 4:30 every morning, and I have a to-do-list that I prepared the night before, and it’s one I’ve created and one I print off every night and fill out. That way I know exactly what I’m doing. So, I would say get up early. Obviously, most people don’t want to get up at 4:30. But find a time that works for you and is comfortable for you. Then make sure you know what your goals are and you’re going towards them every day.

So, I know every day that – I have lots of products in the works, and I know that every day I need to be working on one of my products. So there are certain things, if you have a goal, whatever it may be, that you have to take small baby steps every day to eventually reach that goal, whether it’s six months, a year, 5 years. So, have that to-do-list. Wake up early, and make sure you’re not spending hours on Facebook or texting and that you’re taking those baby steps to accomplish parts of your goal every single day.

[00:50:12] MB: For listeners who want to learn more about you, find this book and previous books, what’s the best place to find you and your work online?

[00:50:20] JH: So, they can get my new book, Agent of Influence at Amazon or any major book seller. Other than that, if they go to the website, celebritymethod.com, that’s just more information about me and some stuff they can use.

[00:50:30] MB: Well, Jason. Thank you so much for coming on the show, for sharing all these insights. Some really great, truly sort of war stories from the field and fascinating examples and strategies. It’s been great to have you on the show.

[00:50:41] JH: Hey, thank you. It was my pleasure

[00:50:43] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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July 25, 2019 /Lace Gilger
Weapons of Influence
Dr. Thomas Hills-4.png

Big Tech is Flooding Your Senses & Stealing Your Attention - Fight Back! with Dr. Thomas Hills

July 18, 2019 by Lace Gilger in Focus & Productivity

In this episode we discuss information overload. How do you deal with a world where there is a constant and overwhelming stream of noise. How do you filter and decide what to pay attention to? How can you determine what’s worth your precious time and attention? What should you do with information that you disagree with? In a world full of more and more information, this interview with Dr. Thomas Hills explores the solution that will help you finally deal with information overload.

Dr. Thomas Hills is a professor of Psychology at the University of Warwick. His research involves using algorithmic approaches to understanding the human condition through language, wellbeing, memory, and decision making. He is a current fellow of the Alan Turing Institute and the Director of the Bridges-Leverhulme Doctoral Training Centre. He also, co-directs Warwick's Global Research Priority in Behavioural Science and his works have been published in numerous academic journals.

  • What is Information Overload?

  • Information overload has crept into our lives and changed our identities in a way that has gone almost completely unnoticed

  • This is a phenomenon that has crept into our lives and yet it’s gone largely unnoticed - we’ve had to outsource the information filtering in some way

  • There’s so much information that we have to outsource the filtering process in some way - either to other people, experts, thought leaders, or algorithms

  • Dr. Hill’s research began from studying how we make tough choices across hugely complex fields, beginning with things like how children learn language

  • There’s a whole “pandora’s box” under the problem of information overload

  • The question we have to ask ourselves - what’s the best way to go about dealing with something like information overload?

  • Whether we are looking at religion or even something as simple as the food you eat - you have the same problem

  • How do we decide what the right thing is? How do we make the right decision on the tough areas of life?

  • How do we decide the right filters are for information?

  • People only look for information that supports their existing beliefs and that is “incredibly dangerous.”

  • We only know the language / vocabulary of our past experiences - and that’s what we begin with to filter out our understanding of the world

  • The “vocabulary” for explaining the world that we already have constraints our ability to think, see, and understand the world in certain a

  • People tend to have very similar reactions to similar situations - learn from the experiences of similar people

  • You must look for people who have done or experienced what you want to understand and learn from them - case studies and base rates

  • It’s essential to seek out the beliefs and ideas from those you disagree with

  • There is an infinite amount of information around you - your brain can’t process all of it and is forced to filter out certain experiences and events

  • What is an attentional bottleneck? How does it shape our understanding of reality?

  • What is negativity bias? How does the innate, evolutionary bias baked into our brain cause us to focus on things that are negative

  • It’s really important to ask yourself - WHAT AM I BIASED ABOUT?

  • The more newspapers you read, the stupider you get.

  • If you’re not getting outside of your box, your safety zone, you’re getting dumber.

  • By exposing yourself to other people’s criticism you get smarter

  • You have to be willing to be wrong about something to get more right about it

  • Ask yourself - how might I be wrong? Why might I be wrong? Try to harness the wisdom of the crowd in your own head

  • The bleeding edge of the news is mostly noise.

  • Homework: If you know ahead of time what it is you want out of your relationship with reality and what it takes to get there.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • [Profile] Warwick Department of Science - Thomas Hills

  • [Profile] The Alan Turing Institute - Thomas Hills

Media

  • [Article] “The Dark Side of Information Proliferation” by Thomas Hills

  • [Article] Medical Xpress - “Mass proliferation of information evolving beyond our control, says new psychology research” by University of Warwick

    • “Forage longer for berries, study on age-related memory decline suggests” by University of Warwick (2013)

  • [Directory] ResearchGate - Project profile

  • [Article] Psychology Today Column - Statistical Life by Thomas Hills

  • [Article] Science Daily - Bad news becomes hysteria in crowds, new research shows by Robert D. Jagiello and Thomas T. Hills

  • [Article] AlleyDog.com - Bottleneck Theory

  • [Article] PNAS - “The amplification of risk in experimental diffusion chains” by Mehdi Moussaïd, Henry Brighton, and Wolfgang Gaissmaier

  • [Wiki Article] Observational learning

  • [Wiki Article] Confirmation bias

  • [Article] Psychology Today - “The True Odds of Shooting a Bad Guy With a Gun” by Thomas Hills

  • [Article] LessWrong - “Dialectical Bootstrapping” by John Nicholas

  • [Article] Lars P. Syll - “Why reading newspapers makes you stupid”

  • [Article] Phys.org - “Booty, booby and nitwit—academics reveal funniest words” by Warwick University

  • [Article] Aeon - “Masters of reality” by Thomas Hills

    • Aeon - “Does my algorithm have a mental-health problem?” by Thomas Hills

  • [Research Project] Propaganda for Change

  • [Article] New Atlas - “Extremism and fake news: The dark side of too much information” by Rich Haridy

  • [Directory] Google Scholar Cited works by Thomas Hills

  • [Directory] Warwick Academic works directory, Thomas Hills

Videos

  • Warwick Newsroom - Dr Thomas Hils - Memory and Ageing

Books

  • [Book] Stumbling on Happiness by Daniel Gilbert

Misc

  • [SoS Episode] The Shocking Counter-Intuitive Science Behind The Truth of Positive Thinking with Dr. Gabriele Oettingen

  • [SoS Episode] Research Reveals How You Can Create The Mindset of a Champion with Dr. Carol Dweck

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

In this episode, we discuss information overload. How do you deal with a world where there's a constant and overwhelming stream of noise? How do you filter and decide what to pay attention to? How can you determine what's worth your precious time and attention? What should you do with information that you disagree with and a world full of more and more and more information? This interview with Dr. Thomas Hills explores the solution that will help you finally deal with information overload.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic, free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word smarter, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed how to beat FOMO, the fear of missing out. How do you overcome the emotional barriers and fears of missing out and saying no to things? How do you get over the awful feeling of turning down opportunities? We share simple, actionable strategies for you to say yes to yourself and for you to say yes to what's really important and actually matters in your life. We share a great strategy that you can use to make a huge difference in your life in two minutes or less, and we dig into the important concept that in a world drunk on speed, slowness is a superpower. All that and much more with our previous guest, Carl Honore.

Now, for our interview with Dr. Hills.

[0:03:15.2] MB: Today, we have another exciting guest on the show, Dr. Thomas Hills. Thomas is a Professor of Psychology at the University of Warwick. His research involves using algorithmic approaches to understanding the human condition through language, well-being, memory and decision-making. He is a current fellow of the Alan Turing Institute and the Director of the Bridges Lever-Leverhulme Doctoral Training Centre. He also co-directs Warwick's global research priority in behavioral science and his works been published in numerous academic journals. Thomas, welcome to the Science of Success.

[0:03:45.6] TH: Thanks for having me on the show. This is really fun that you and I – I think your listeners are interested in this area. Yeah.

[0:03:50.5] MB: Yeah. I mean, this is a topic that I think is so, so important. As your research demonstrates, is becoming increasingly important, because it's so dangerous and fraught and potentially problematic. I'd love to begin with this idea of information overload. That's almost a buzzword these days. We hear it all the time about how much information there is and all this new content being created, etc., but you really took a more scientific approach to looking at and thinking about this. Tell me what inspired you to dig into that research and what did you uncover.

[0:04:22.0] TH: Right, right. I think you're right. Information overload have been this buzzword for a long time. I think most people have got it wrong, right? Which is to say most people think they know what information overload is. They think, “Gosh, my phone's going off all the time and I get on the news website and there's all these things blink in on the side of the screen.” They think that's information overload, right?

Really, there's this way that information overload creeps into our lives and it changes our identities, right? It changes the way the way we are and the way we think about things. It does it in this almost secretive way. Part of it is the algorithms that are running underneath, the recommendation systems that are running underneath, personalized news that are running underneath the fact that people might like to listen to your podcast, for example. They think, “I the stuff that Matt has to say and he's going to say interesting things, and so I'm going to go back and I'm going to listen to that again.” That means that in a sense, that you get to control what it is that they're listening to.

Part of it is that there's so much information that we necessarily have to filter it for ourselves, or algorithms have to filter it for us, so we let other people do the filtering. As a consequence, that changes who we are in part by what kinds of information we actually get fed. I found this partly by accident. My research looks at the way people interact with really complicated information. When I say really complicated information, I mean, things like language.

How does a little kid learn language, right? This little kids bopping around and they don't know anything about all the sounds they're hearing around them. They're just hearing the sounds, right? You imagine a dog, right? Listening, walking around the house and people are talking and then no idea what any of these words mean, right? Little kids doing the same thing, and so how is this kid going to pick out which words are the important words, or which sounds are the important sounds, or which concepts are the things that they should learn, out of all the thousands of possible things they could learn?

The stuff that I do are building algorithms and looking at experimental data at the way – well, one of them is of course the way kids learn language. Also looking at the way adults might choose well, in behavioral economics, they're often like gambles, right? You might imagine. How do you choose a song out of all the possible songs? Or how do you choose a pension out of all the possible pension plans? How do you choose any particular thing when there's so many different varieties? It's just this little kid learning language, right?

What you learn, I think, or what I've learned in my research is that there are these cues out there in the environment. They're partly based on our predispositions. We have predispositions for certain kinds of information; information that's belief consistent, right? Do we do we already understand it in a way, or have we heard it before? Then it becomes the thing that's attractive, right? Or is it negative, right? If it's negative, then it becomes a warning sign. It's almost like a stop sign, or a police siren and these kinds of things.

In any case, all these things led me to realize, gosh, there's a whole, if you will, Pandora's box underneath this problem of information overload. It's just a matter of hardly of us organizing and understanding how it's affecting our own identities and the evolution of those identities.

[0:08:03.1] MB: Well, you bring up two really good points; one is this idea that this phenomenon is basically crept into our lives. Yet, we may not even have noticed, or really realized it. The second is this idea that there's so much information out there that it's almost necessary to filter it out in some form or fashion, whether that's relying on a thought leader, or an expert or an algorithm. There's just so much that there's no other real way to get some distillation of it.

[0:08:31.6] TH: That's right. I guess, partly the question that we have to ask ourselves is what's the best way to go about this, right? It's when you're a kid and you get many of us anyway. We grew up probably in a quasi-religious, or maybe more or less religious background. It was just one religion, right? That we got talked to in general. It was probably one religion that we got exposed to as a child. You might ask yourself, “Okay.” Many people do, right? I mean, this is a stereotype of the kid who finally they reach their early – or their late teens, or their early 20s and they're thinking to themselves, “Is the religion that I practice as a child, is that the religion that I want, right? That I want to pursue in my life? Why do I believe this thing and not this other thing?”

This is saying, well look, you got filtered one information as a child, but there's all different kinds of ways to believe about the meaning of your own life, or even really simple things, like what are you going to eat in your diet, or how are you going to bring your own kids up, or what relationship are you going to have with other people? What moral values you’re going to you have? All those are when you start questioning them, I mean, I think that's the point where you get exposed, or you realize there's all these other choices in the world, there's all these other kinds of information out there. How do you take, if you will, a practical, adaptive, functional, well-adjusted perspective on all this other kinds of information, right? I put it in this one context of religion, right? It applies to everything.

We get indoctrinated by the way we grow up and by the way information is exposed to us. Then we have to make a decision, or make a series of decisions, or maybe if we're I guess appropriately enlightened, we're constantly making these decisions about is this the information that I think is valuable? Is it telling me what I need to know? Should I be asking more questions or not?

[0:10:40.0] MB: I love the example of things, starting with religion, but even going something as simple as diet. There's almost an infinite amount of filters that are running in the background that have been pre-programmed, or implanted in us from whether it's our experiences, or random chance, or the people we happen to grow up around. All of these shape the way that we perceive and interact with information. Even information we decide whether or not we want to interact with.

[0:11:06.3] TH: Yeah, that's right. I mean, I guess how do we decide what the right thing is? I think that's a really tricky thing. Like the way many of us do, which is in my research is associated with people's pursuit for belief consistent information. They look for things that support what they already believe in. This is so incredibly dangerous. I mean, it's not just dangerous to other people, right? It's dangerous to yourself.

If you think that you're going to take an intelligent route through your life, let's say through your relationship, right? This is something that many of us have, right? We have a relationship with some person, right? We care about this personal life a lot. Now how are we going to have a good relationship with that person, right? We might think, “Oh, well. The way I grew up is the way I should have this relationship with this other person, right? Following in the footsteps of my parents.” We might think, “Oh, well that was the right way to do it, because that's the way I was exposed to it.”

Then when we go looking for evidence that that's true, we might only know, if you will, the language that's consistent with what we already experienced, right? Dad goes to work and maybe mom, how is it – maybe she doesn't go to work, or maybe she has a different job, right? I mean, I'm almost harking back to the 50s in a way. I mean, this isn't so much – The modern world is very different, but there's still many of these predispositions, or stereotypes that we carry around with us. When you go to question them, we have to use the language that we already understand.

Imagine typing something in Google, right? It's like, how do I have a better relationship with my wife, for example? Well, you've used the word wife, right? You used the word better, right? You're already, if you will, constrained by your language. You constantly have to be looking out for these new ways to think about it. How many different ways can you ask for a good relationship, can you ask to improve your relationships with people?

[0:13:19.6] MB: That's a great point. I love the idea of how our vocabulary, and I think it applies in a literal sense to the actual words that we use, but also in a broader sense, the vocabulary of experiences and understanding and ideas that we have, fundamentally shape the way that we interact with the world and the experiences we have in the past shape and define how we even begin to approach the problems and challenges of our lives.

[0:13:45.1] TH: That's right. That's right. Many cases, it's really important. Dan Gilbert talks about in his book, Stumbling on Happiness, right? It's if you wanted to have a happy life, or let's say if you wanted to have – you want to make the right decision, right, in a particular context. Let's say the context is you get an opportunity to move to some interesting place, say that you've always dreamt about when you were younger. You get the opportunity to move, but if you’re to do that, you have to open to your family or whatever else right? You might think, “Well, is that a good decision or a bad decision?”

What Dan Gilbert says, this is incredibly valuable wisdom that most of us don't use as often as we should. He says, people tend to have very similar reactions to similar consequences, right? If someone else loses a child and you wanted to know what it's like to lose a child, then you ask that person, right? What's it like to lose a child? If you moved at some point in your life, you might ask people who've already experienced that, because chances are you’re going to have a very similar trajectory, in terms of your experiences.

You might imagine that if you didn't do that, you might imagine that let's say, after the honeymoon is over when you first moved to any place and this always happens, right? You moved in a new place and meeting in personal wherever else and there's sex, that honeymoon phase and everything's beautiful. Then you start to have these hiccups, right? There start to be these situations where it's like, “Gosh, this isn't what I thought it was going to be.”

If you didn't go out and asked a bunch of other people what it's going to be like, you might think, “Oh, well these hiccups reflect the fact that this is imperfect, but this is not the right path for me, right? That I've made a mistake. That I'm never going to recover from this, right? It's never going to get better. It was good and now it's getting bad,” right? If you ask other people who've been in these situations, what they'll tell you of course is what their experience was and many of those things will let you know that in fact, there is a pattern, right? There's a way that people experience these different events.

My central point is that when we are trying to come up come up with a new vocabulary to understand a new way to conceptualize our experiences in different situations, asking other people is really vital, because especially people that we wouldn't normally ask, right? We're really looking for information that doesn't confirm what we already believe. We're looking for new perspectives, new language, new ways to conceptualize the reality of our lives.

[0:16:16.9] MB: You bring up a bunch of really important points. The last thing you said is obviously essential, which is this idea of seeking out perspectives from people who have difference of opinion, or people who disagree with you. Even what you said earlier, which may be a little bit of a tangent, but I think is worth underscoring is this idea of if you want to understand the consequences of anything and you could also use this in a proactive sense, if you want to achieve a certain thing, go look at the people who've done it in the past and study them, whether it's a case study, or even bringing in the mental model of base rates and starting to understand, “Okay, well what does the general experience look like? Is my experience matching up to that, or what is the general roadmap of that particular activity, or achievement look like? How am I on that roadmap?” Are very useful tools.

I want to bring us all the way back and come back to this problem of information overload. One of the important themes from your research was this notion of attentional bottlenecks. Tell me a little bit more. We touched on some of the core ideas around that, but tell me little bit more exactly what is an attentional bottleneck and why are they so dangerous in the way that we process information today?

[0:17:23.6] TH: Yeah. People who studied memory, speech, comprehension, I mean, these are really fundamental ideas in psychology, right? People have been studying them for years, in some cases, hundreds of years. What we know is that you can't process all the information that you experience. I mean, everything that's going on now, there’s all kinds of sounds that they're in probably in the room around you, or that are coming through the speaker, or they're outside the car, if you're listening to this in your car, or whatever. Your brain doesn't process all that stuff.

What your brain processes is a subset of the information that it thinks is relevant at any given point in time. Now that's the first part, right? That's just the first step. Now later on today, you may think back to when you heard this and you may think, “Okay, well what do I remember about that?” There's going to be certain things that your mind says, “Well, Thomas said this and Matt said that. Or this other thing happened while I was listening to this podcast.” Those are things that come to mind, right? Your brain can roll them over and think about which of these is important, which of these is worth remembering.

Then later on, you'll be in a conversation with somebody, right? One of those might pop into your head and you might think, “Oh, well this is worth repeating in this particular context, because it's related to the news this person is reading, or whatever conversation is,” right? All those things, that whole process is a circle. There's a circle from the point at which you hear the information and your brain has to decide which parts of it are important. That's a piece of attentional bottleneck.

Later on when you're trying to remember more particular things, there's another piece of attentional bottleneck, because you can't remember everything you heard. You won't be able to. You have to search for it in your head. Even if you had eidetic memory, where you just coded everything perfectly, you still have to search for it. Your brain still has to – if you will, stumble around in your memory and say, “Okay, well there's this piece and there’s this piece and there's this piece and that was really this thing.” All these things are coming, getting filtered through this process, even to the point where you speak.

Then you speak, right? Now somebody else is at the party with you, or sitting at the table and they speak too. Now there's these other people who are sitting across the table, their attentional bottlenecks come into play now, right? Now they're hearing a bunch of different information and their brains have to decide which parts are worth paying attention to, which parts are worth remembering, which parts are worth repeating later on.

When that happens iteratively. He's got the attentional bottleneck at multiple places along the way. When that happens iteratively, it changes the kinds of information that's out there to listen to. That's just trying to lay out what the attentional bottleneck is and how it has a consequences for the evolution of information.

[0:20:19.4] MB: That's super important, and underscores the big challenge with dealing with all this information, or the way our brains are physically structured, the amount of even in any given moment, let alone when you're talking about news and Facebook feeds and all this other stuff, and any given second, the experience around you is so rich with so much context and so much information that we physically cannot process and store and retrieve all of it effectively.

[0:20:44.7] TH: Yeah, that's exactly right. The weird thing is the Buddhists and some of the Eastern philosophers, and I think this is fabulous, right? They say your brain basically makes it easy for you by categorizing all this information before – oftentimes, before it really understands it, right? This is where you get things like stereotypes and you get, “Oh, yeah. I've heard that before,” right? Your brain just tells you this before you even think about, “Oh, yeah. This isn't interesting, because this person is so-and-so,” right? Or racism and bigotry and things like that. I don't need to pay attention to that. I already know how it works, right? That categorization, that pre-categorization further limits your ability to understand the reality you're in, because your brain is already telling you it knows it all already.

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[0:22:50.5] MB: I want to dig into some of the specific biases, and you can you touch on a couple of them earlier, but some of the specific biases that we can fall prey to when dealing with this information overload and whether it's selecting information, whether it's all the news that we receive, Facebook, etc. Tell me about, I want to start with one that I think is one of the most prevalent, one of the most dangerous is this idea of negativity bias.

[0:23:18.3] TH: Yeah, so negativity bias is psychologists and social researchers and even economists have seen this for the longest time. There's just so much evidence for this, right? The basic idea is that if there's a bunch of different possible pieces of information you could be paying attention to, your mind ranks all these things, right? Which ones are going to be the ones that are most likely to pass through that attentional bottleneck?

One of the dimensions that it uses is how negative, or dangerous is the information. What that means is if you're talking about something like, let's talk about nuclear power, or something like that for a second. With nuclear power, there's all kinds of positive benefits to this. As soon as we start talking about a nuclear power, you're already – you can already feel these things in the back of your head. There’s like, “What about the dark side, right? The negative side of nuclear power? Aren't there these dangerous things about nuclear power?” That's the negativity bias coming in, right?

We know from countless research studies that this is much stronger than the positive side, right? If you let people talk about nuclear power for a while, there's a study within Robert Jagiello, you let people talk about nuclear power for a while and they share that information with other people and then those people share it with other people and so on, it's called a social diffusion chain in research literature. You have these social diffusion chains. What happens is that you can give the first people very balanced information about a nuclear power, but if you let them talk about it for a while in the social diffusion chain, what happens is all the positive information just gets sucked out of the air. All that's left is the dangerous aspects, the risks, right?

Then people start to worry about it, right? Then the language around nuclear power gets more and more negative. You see this happen with people discussing antibacterial agents. You see this happen with people discussing food additives. You can see this happening in the world around you all the time, because the news is a journalists, or they’re at the front line of this attentional filter. They know that if they talk about the worst thing that happened in the world today that they're going to have your attention, right?

There's all kinds of interesting news going on in the world, right? They know that when you go looking on the news, whatever the worst thing is and obviously, it's worst for you, but of course, it's going to be worse than average for a lot of people. They know if they can just tap into that negativity bias, you're more likely to click on their news article and go, “Yeah, okay. I want to hear more about this bombing, or this explosion, or this person who was murdered by their way wife, or this thing.” That's the negativity bias.

[0:26:06.0] MB: I've never heard of social diffusion chain, but that's fascinating. It's almost a game of telephone, except things just keep getting more and more negative.

[0:26:15.6] TH: That's exactly right. Yeah. It is exactly a game telephone, where things just get more negative. Yeah, that's called social risk amplification, right? It's basically this observation that when people have these telephone conversations, the conversations just get more and more negative.

[0:26:31.4] MB: Nuclear power is a great example of that. We had a previous guest on the show, maybe a year or two ago, a guy named Dan Gardner, we’ll throw his episode in the show notes, but he talks about the exact same thing, which is this idea of we live in one of the healthiest, happiest, safest times in human history. There's not a better time to have ever been alive from all kinds of different metrics. Yet, people who spend all their time reading the news think that the world is getting more dangerous, that there's more pain and suffering and all these different things. It’s really, really fascinating.

[0:27:05.7] TH: Yeah, yeah. That's right. That's right. I'm really curious as to what's driving that, right? Because you might think the causality is that we hear more about negative things, just because telecommunication systems, or whatever else, internet and information is just better, and so there's just more negative information for us to hear about. We just happen to hear about it, because of these filters, right? It might be the case that our concern, our ability to be concerned about different things has changed in the last 100, 200 years.

We've done another research study on the history of the word risk, right? In the 1800s, the word risk was a word that people used about, associated with the loss of lives in war and combat things like that. Whereas these days, that risks are associated with all kinds of things, especially medical and health related things, and risk of dying of cancer and risk of heart disease and all of these kinds of things, right? Risk has become much more prevalent, where it's become a much more negative word.

It may be that really what's happening is our capacity to be worried about things has increased. As alongside of our ability to hear all this negative information, and that's actually helping us to make things safer, despite the fact that we're paranoid, right? We wind up being worried about everything, but it's that worry in a sense that's making life safer and better at the same time. It's a weird catch-22, if that's true. I'm not sure.

[0:28:41.1] MB: It's a fascinating bias. I'm not sure what the cause or cycle is, but it's an interesting discussion. I want to also dig into something you touched on earlier, which is one of the most insidious biases, which is the idea of belief consistency and how it's so easy to seek out information that already confirms what you believe, or want to be true, and put away, or ignore, or hide under the rug things that might shine a different light, or conflict with what you believe.

[0:29:12.1] TH: Yeah. It goes by all kinds of names. Many of them we've heard before, things like confirmation bias, right? Bias assimilation and motivated reasoning. Groupthink is another one, right? It's even related to things like cultural codes, like who are you going to listen to? Are you're going to listen to people who are not in your in-group, people who are in the out-group? You might just discount them immediately. That's another kinds of confirmation bias.

I mean, I always loved – confirmation bias is great, because it's a – it's the perfect criticism, right? It's I write things a little bit online about the true odds of shooting a bad guy. This is an article I wrote for Psychology Today, which is basically about what happens to a bullet when it leaves a gun, right? It's interesting statistical information, right? It’s effectively all the statistics I could find about what happens to bullets when they leave guns. I get all kinds of criticism, because of this article from different people, mainly people who are worried about gun control, right? For some reason, they seem to feel statistics are somehow anti-gun control, which I don't think that's true, right? I think the statistics are actually really important, whichever side of the issue you’re on.

Many of them will say, “Oh, well it's just confirmation bias, right? It's almost a very bland, abstract criticism.” To some extent, it just has to be true, right? It's like, I decided that I was going to write about where bullets go when they leave guns, right? Yeah, I'm biased just by the very nature of the question, right? Then I'm biased by the kinds of statistics that are available, right? I'm biased by the language that I use to describe the victims whoever they are.

The majority of bullets that leave guns go in to the head of the person who's shooting, right? They're killing themselves, right? Most people commit suicide with guns, that's where bullets go, right? I mean, and there's so many implicit biases just in that observation, right? Yeah, I think confirmation bias is for a criticism that lets – it's really easy to use against other people, but I think it's actually really important for all of us to think about what am I biased about? How am I biased about the things I believe, the things I listen to?

Nassim Taleb talks about when you read the newspaper, it makes you stupid. The more newspapers you read, the stupider you get. Why? Because you choose which newspapers to read, right? When you do that, you tend to choose things that tell you what – they slant the news in a way that's already consistent with your prior beliefs, right? That just makes you dumber, right? You have to go outside of your box. You have to get outside of your safety zone, if you will, in order to overcome the confirmation bias. Otherwise, you're a victim just like, well, just like me and just like everyone else.

[0:32:02.1] MB: That's such an important principle. It's easy to hear about something like confirmation bias, or belief consistency bias and think that's a problem that afflicts your opponents, or the people you disagree with intellectually about anything. When in reality, the number one place you should start with this investigation, really any investigation is with yourself, right?

[0:32:22.5] TH: Yeah, that’s right.

[0:32:23.2] MB: Asking yourself, what am I biased about? Am I really pushing myself to get outside of my own intellectual comfort zone to soak up information that I might disagree with, or I might not like, to really figure out what's actually true and what's really – what's reality really look like.

[0:32:41.0] TH: Yeah, I think that's right. I think that's right. I want to use this this gun control thing again just to describe that, because one of the things that was really powerful to me in writing about that, and I've written several of these things also about what would it be like in Norway, Brevik, the Norwegians had guns when the Brevik came and things like that, right? One of the powerful things I found out when I wrote about those things was in fact, how little I knew, right?

I went out of my way to try to find all the evidence I could to describe it and these kinds of things, but there were a number of people who were very vocal and who commented on these things and on these things that I wrote. They basically said, “Look, Thomas. You're wrong, because of this reason and this reason.” They weren't always nice. I wish they were nice, but they weren't always nice. They said, “You're wrong, because of this reason and you're wrong because of that reason and you’re wrong because of this reason.”

I looked into it, right? Oftentimes, they were actually telling me things I didn't know, right? They were saying, “Hey, look. You've got to pay attention to these kinds of – these set of statistics over here, which I wouldn't say I neglected. I just didn't know about it, right? You didn't know about these set of statistics, or you're not thinking about these cultural issues that deal with these kinds of things,” right? That was incredibly valuable. In other words, in order for me to become smarter about the issues, and I won't say I'm smart about the issue, but I became smarter about the issue because I was willing to talk about it and expose myself to criticism from other people. In doing that, I was able to, if you will, disconfirm some of my own biases, because I went into it writing, thinking, “Oh, I know what the issue is with guns and bullets and these kinds of things, right?”

By exposing myself to other people's criticism, basically by making a claim and allowing other people to say, “No, Thomas. You're wrong.” I was able to disconfirm many of my biases. I'm sure I'm still very biased, but by exposing myself, I was able to deal with some of these issues. I think that's one of the key ways that people can help deal with their own biases, right? As they actually make a statement, right? They actually say, “Look, this is how I think it might work. What do you think?” Then they listen to what people say when they respond back to them and they go.

In other words, you're not going into it thinking you're right and you have to defend your flag to the death, right? You're thinking, you're going to put a flag in the ground and you're going to say, “Okay, I put this flag in the ground. I think this is how it works. Now what do you think?” Then other people can say, “Well, I think actually that's the wrong place to put the flag,” which is typically what happens to me. Or it's like, I'm willing to put the flag in the ground, but other people were like, “Well, look. That's really the wrong place to put it. Don't put it there. Put it over there or somewhere else, or something like that.” Then I go, “Oh, yeah. Okay, it actually makes it better. Makes more sense if I don't defend that claim, because that one is wrong. To me, you better defend this claim.”

It actually helps me understand and be more resilient. It allows me to build, if you will, more defensible beliefs, more rigorous beliefs, beliefs that are better able to predict the future and that are better able to help other people understand what it is I'm trying to say.

[0:36:00.3] MB: This comes back to a fundamental question, right? It really depends on what are you trying to optimize for? As you said, by exposing yourself to other people's criticism, you get smarter. When you constantly seek out information that already confirms what you believe, you're actively getting dumber. Really, the question is do you want to optimize for feeling better and feeling you're right and feeling vindicated, or do you want to optimize for actually being smarter? Because the path to being smarter oftentimes involves getting criticized and hearing things you don't want to hear and having people beat up your ideas and tell you why you're wrong, but then you march down the path and you end up being much better off as a result of that.

[0:36:39.0] MB: Yeah, yeah. I think that is so key. There's people, like Carol Dweck who makes this – a relatively well-known psychologist who makes this nice distinction about performance and mastery, or she talks about in terms of mindset. I'm sure mixing up several different languages here. The idea is that if you have a performance mindset, you just want to be right all the time, right? That basically means you're just going to wind up with a closed mouth most of the time. The best way to be right is not to say anything, right?

If you have a mastery mindset, which is to say I really want to understand this. This is so important. I'm willing to be wrong about it, in order to get more right. I want to master this particular thing, then you're willing to make mistakes, right? Then you say, “In fact, I have to make mistakes. I have to get it wrong, in order to figure out what the boundaries are my own understanding.”

[0:37:32.1] MB: Yeah, I'm a huge, huge fan of Carol Dweck; probably one of my all-time favorite research psychologists. She's a previous guest on the show as well, so we'll throw her episode into the show notes for listeners who want to check that out.

I mean, we've talked about a number of these biases. I want to dig into now and when we've honestly started down this path a little bit already, but what are some of the things that listeners can do to deal with this amount of information overload? The fact that the information we're receiving is filtered and curated in ways that might be reinforcing what we already believe and the fact that our brains evolved in a way that makes it really difficult to figure out what's actually true.

[0:38:11.4] TH: Yeah. I think there are many different kinds of ways to deal with this, right? We're starting I think as modern – as members of modern culture, we're starting to maybe accumulate these different ways. I think one of the ways that – a first step is asking yourself, how might I be wrong? There's a good friend of mind and researchers, and Stefan [inaudible 0:38:36.6] in Berlin, he studied this idea called dialectical bootstrapping, which is basically look, you've got to make a decision, okay?

Let's say when was the Battle of Waterloo, or something like that? Or what percentage of the population in the US exercises every day, or something like that, right? It's a very simple question, right? You can just guess, right? Okay, no risk. You just make a guess. Okay, but now ask yourself, how might that guess have been wrong, right? Why might it be wrong? You might say, “Well, it might be wrong because maybe Napoleon wasn't active at that point in time, or maybe I'm overestimating the number people exercise because I'm thinking maybe they're like me, that thing, or I'm not really thinking about the demographics in the US, which is there's a lot more old people now than there used to be.” Whatever, it doesn't matter, right? You come up with the reasons of why you might be wrong, right? Then you make another guess.

It turns out that when you average those two guesses, you're much more accurate than if you took the first guess, or if you took the second guess. It's almost like you're using the wisdom of the crowd in your own head, right? You're basically trying to create multiple voices in your head that basically say, it could be this and it could be that, right? That's just a first step, right? How might you be wrong? I mean, the second step we already talked about, which is trying to get opinions of other people. They might be going on asking them, or it might just be willing to make a claim in a public space, right? That other people can say, “No, no, no. Matt, you're definitely wrong about that,” that kind of thing. That you can get smarter. Then you have to be willing to say, “Okay, they're telling me I'm wrong. Why might I be wrong? Why might they be right in this particular case?” Those are a couple of ideas.

[0:40:32.9] MB: Yeah. I think both of those are great strategies. The hard part honestly, it's easy to intellectually think about asking yourself, “All right, how might I be wrong?” Try to beat ideas up. I think the hard part is getting over that the ego, getting over the resistance and the desire to push back and believe that you already know the answer, that you're already right.

[0:40:55.1] TH: Yeah. Yeah, definitely, definitely. You really want to be right, especially when you're around other people, right? I mean, the people who study this feeling of rightness, or the ego that drives us, right? They're very clear. In many instances, the reason why we care so much about being right is because what we're really interested in our coalitions, right? If we can just show other people that we're right or convince other people that we’re right, then we gain them as allies in this war on reality, or whatever it is that we're in, right? Which is probably really important, let's say 200,000 years ago.

It's important now, but I wouldn't say it’s – probably what really matters for your success in life right now is are you good at your job, right? Can you figure out what it is you actually want to do with your life, right? Neither of those are situations where coalitions are really important. I mean, to a degree, you need to have good relations with people in the workplace and that thing, but that is rarely about being right all the time.

[0:42:05.0] MB: Well, you bring up another really good point, which is this idea that these biases, these problems are rooted fundamentally in the evolutionary forces that shaped our brain and baked these biases in to begin with.

[0:42:17.1] MB: Yeah, yeah. Exactly. I mean, all the biases that I talk about, especially in this paper in the dark side of information proliferation, which is I guess has a lot to do with what we're talking about today. All those biases, the belief consistent one where you're more likely to believe things that are consistent with what you already believe, this is negativity bias, right? Your mind ranks and negative things as being really important. The social bias, it's like, what is everybody else doing in this hyper national social monitoring that's going on with their telephones these days, where we're just constantly monitoring everybody.

The last one I talk about there was this predictive, this obsession, this addiction we have with prediction. I mean, even this this show is an example of that. It’s like, we’re really addicted to trying to figure out how can we make it better and how can we predict what things are going to be like in the future and how can we best optimize these kinds of things? That's a good thing, right? None of us will disagree. This is good. It's good that we want to predict the future and we want to be better at things.

If you think about it just a little bit further, what you realize is that what this means is I constantly have to be following the news, right? The science publications on the news, because I need to be as up-to-date as they can possibly be about what causes cancer, for example, right? Or what the best way is to drink my coffee in the morning, or whatever, these kinds of things. It’s like, I've seen the level of predictive detail that we desire in our lives.

What that means is that we wind up living our lives in the noise, right? If you think about the signal, the signal being all the scientific research that's valid, that in a sense is going to persist, that's the signal. The noise is all the little deep, little fluctuations, these latest articles that said, “Oh, you know, too many olives cause cancer, or something like that.” I don't believe that, but I really – probably isn't out there. It’s like, this causes cancer, or that causes cancer, or this causes incontinence, or whatever, those kinds of things.

That bleeding edge of the news is mostly noise. It's just mostly journalists picking these things that we think, they think we're going to click on. That's the part where typically, there isn't this long history of evidence, right? It's one person, their laboratory with some research finding and it's really provocative. The whole reason it's interesting is because it's new, right? The whole reason that the journalist spots and goes, “Oh, yeah. This is a thing we really have to pay attention to, it’s because people don't believe it already,” right?

Whereas, it's really that the signal is mostly in these things we've known all along to be true. That necessity to be the bleeding edge of predicted patterns puts us in a place where we get battered around by this noisy news.

[0:45:31.4] MB: I couldn't agree more. One of the fundamental mental models that I try to use to govern where I spend my time and where I try to learn is to study things that either never change, or change very slowly over time. The more you can really reinforce and build a knowledge base around things that change very slowly, instead of focusing on the ephemeral, you can start to harness the power of compounding to really build a truly growing knowledge base that helps you accelerate the amount you can learn and understand about reality.

[0:46:03.1] TH: Yeah. I think that's exactly right. Yeah.

[0:46:04.7] MB: What would one piece of homework or action item be that you would give to somebody listening to this episode to start to concretely implement some of the themes and ideas that we've talked about today?

[0:46:16.1] TH: I think probably, one of the most important things that we haven't talked about, but I think it's actually key to dealing with all these kinds of things, is figuring out who you are and what it is you really want out of your relationship with reality. That's about listing your goals, right? I mean, Brian Tracy talks about it in Eat the Frog. There's a substantial amount of research, very strong research on what are called implementation intentions.

Implementation intentions, are you figuring out what it is you want, right? What's the future goal going to be? You're writing down these goals and then you're writing down exactly how you're going to implement them. This is what I'm going to do to achieve this particular goal. Meaning, this is the time I'm going to do it. This is when I'm going to do it. This is where I'm going to do it. This is how I'm going to do it, right? These are the resources I'm going to need. This is how I'm going to get the resources I need.

This sounds unrelated in a way, but it's not, because what happens is if we're going to deal with this information to lose that's all around us, there's so much of it, and in many ways, it's so biased by our own predispositions and by the people that it gets filtered to before it reaches us. If we don't have a really strong direction ahead of time, then we're just playing the noise, right? We're just getting bashed around by whatever the latest tweet is, or the latest social media chat, or this funny thing, or the latest news about this and that.

If we know ahead of time what it is we want out of our relationship with reality and what steps we’re going to take to get there, then we can say, “You know what? One of the things that I want to have is I want to be semi up-to-date on whatever that Twitter has happening in the Twitter sphere.” I'll give myself five minutes in the Twitter sphere, right? What I really care about is learning about, let's say behavioral economics, or something like that, and understanding how I can use that to improve other people's lives.

That means, I'm not going to wind up on the Twitter sphere and spend the rest of the evening there, or the rest of my life there. I know what I really want and I know how I'm going to spend my time to achieve it. Occasionally, I can give myself breaks to entertain, to keep up to date, or whatever and these kinds of things, give myself a break, this kind of thing. I know what my goals are and I know how I'm going to achieve them. That prevents me from being bashed around by the noise.

[0:48:54.1] MB: Yeah, what a great insight. That's fundamentally the same way that I think about it, which is this idea of figure out what you want and how you want to be in the world and what you want to optimize for. If you really spend some time thinking about that, it will make very clear what your priorities are and where to spend your time, and the reality is and in most cases, doing things, like reading the news, or catching up on the latest tweet are not at all where you should be focusing your time and energy.

[0:49:21.3] TH: They're not related to your goals.

[0:49:23.2] MB: Exactly. Yeah, that's a really simple way to put it.

[0:49:25.3] TH: They're distractions and temporary distractions. Not only that, they're mostly wrong in the first place. It's just not real.

[0:49:32.5] MB: Yeah. They're making you less happy and creating more negativity and fear as well.

[0:49:36.9] TH: Exactly. We could go on, right? It’s like the wormhole and it’s connected to something else and goodness gracious, is just – Yeah.

[0:49:45.8] MB: Thomas, where can listeners who want to learn more about you, about your research, about your work, find you online?

[0:49:51.3] TH: Yeah. I'm at the University of Warwick. I think, if you could type my name in and maybe type in Warwick or something like that, I'll pop up. I've written some articles about a wide variety of things. Doesn't matter, algorithm, have a mental health problem and the evolutionary value of shamanism as a way of reconstructing our identities and helping us make sense of really complicated issues. Most of the articles I've written, indeed even the dark side of information proliferation are available there.

Some of them are I should say, more popular than others. I would definitely say the dark side of information is – it is written in a way for a popular audience. People who are more – who are willing, if you will, to go to look a little deeper and go, “Okay, yeah. What is this thing called motivated reasoning, or confirmation bias, or dread risks, or these kinds of things?” The whole vocabulary there for thinking about information.

[0:50:48.4] MB: Well, Thomas, thank you so much for coming on the show and sharing all this wisdom. We'll make sure to include everything we talked about in today's show notes. It was a fascinating conversation and really got to the heart of some of the biggest issues that we're facing today.

[0:50:59.9] TH: Great. Thanks, Matt. I really appreciate it. Yeah. Thanks for having me.

[0:51:03.1] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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July 18, 2019 /Lace Gilger
Focus & Productivity
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How To Overcome FOMO: The Fear of Missing Out with Carl Honoré

July 11, 2019 by Lace Gilger in Focus & Productivity

In this episode we discuss how to beat FOMO - the Fear of Missing Out. How do you overcome the emotional barriers and fears of missing out and saying no to things? How do you get over the awful feeling of turning down opportunities? We share simple actionable strategies for you to say yes to yourself and for you to say yes to what’s really important and actually matters in your life. We share a great strategy you can use to make a huge difference in your life in two minutes or less and we dig into the important concept that in a world drunk on speed, slowness is a superpower - all that much more with our guest Carl Honoré.

Carl Honoré is a bestselling author, broadcaster and the creator of the Slow Movement. His TED talk on the benefits of slowing down has been viewed 2.6 million times. Carl has spoken all over the world to audiences ranging from business leaders and entrepreneurs to teachers, academics and medical practitioners. He is the author of In Praise of Slow, Under Pressure, The Slow Fix, and most recently Bolder. His books have been translated into 35 languages and been on the bestseller’s list of as many countries.

  • The world is speeding up and speeding up - how do we deal with the constantly accelerating pace of change and the rush for speed?

  • We need to reconnect with our inner tortoise more urgently than ever before

  • Sometimes faster is better, but sometimes there are times to slow down, too

  • “Forget frantic acceleration, mastering the clock of business means choosing when to be fast, and when to be slow."

  • Slowness has an important role to play in today’s world

  • Do you suffer from FOMO? Are you like a hamster on a wheel trying to do, learn, experience and achieve as much as possible as quickly as possible?

  • By becoming a hamster on a wheel you end up missing EVERYTHING and getting NOTHING and skimming the surface of life.

  • “The difference between successful people and very successful people is that very successful people say no to almost everything.” - Warren Buffet

  • "You can have anything you want but you can’t have everything” - Ray Dalio

  • How do you get over the emotional barriers and fears of missing out and saying no to things?

  • Take one thing off your to-do list each day and put that item on your “not to do” list

  • How do you get over the awful, strangulating panic of saying no to other people and saying no to opportunities?

  • By saying NO, you say YES to something much more important - your really important priorities and goals

  • By not saying no, you’re really saying no to the things that matter most to you - you’re saying no to yourself

  • You have to cultivate a long term perspective.

  • The things that eat up SO MUCH of your time are often things that are not important in the long run, and yet they crowd out what actually us.

  • Ask yourself - will this matter on my deathbed?

  • How do you start saying YES to yourself?

  • The most creative minds, the people who’ve gotten the most done throughout history are the people who understand the power of MOMENTS OF QUIET.

  • You will be more engaged, more switched on, more effective when you are in fast mode, when you take the time to have moments of quiet.

  • People who slow down are better able to deal with speed and a fast paced world than people who try to keep pace.

  • In a world drunk on speed, slowness is a superpower.

  • Human beings aren’t meant to be stuck constantly in roadrunner mode.

  • Sometimes you can get things done more quickly when you slow down.

  • A small injection of slowness can make a huge difference in your day, your week, or your year.

  • How 2 Minutes doing this one simple thing can make a HUGE difference in your creative thinking when dealing with a big problem.

  • When you slow down, you get more done.

  • Multi tasking is nonsense, the human mind cannot multitask.

  • A “fast” multi-tasker will take twice as long and make twice as many mistakes as a slow “mono-tasker"

  • "Slow is smooth, smooth is fast."

  • When you move too fast everything becomes a blur and nothing remains with you. It harms your memory. There’s an intimate bond between memory and slowness.

  • There is no such thing as a quick fix. Slow fixes actually work.

  • “There’s nothing worse than a quick fix."

  • When a quick fix blows up later on, sometimes we’re forced to spend the time and money to get it right the second time. Invest that time and money now on a real solution.

  • What does it mean to be aging in a world that is obsessed with youth?

  • We are in the “golden age of aging” - there’s never been a better time in human history to be aging

  • What are some of the benefits of getting older?

  • At 20 we worry about what other people think of us, at 40 we stop worrying about what other people think of us, at 60 we realize that they were never thinking of us at all.

  • How do you deal with facing your own mortality as you get older?

  • Homework: Do less. Look at your to do list and start cutting things out of it. Drop one thing a day and let more oxygen into your schedule.

  • Homework: Create time where you aren’t reachable and can unplug from gadgets. Turn your smartphone into a tool instead of a weapon of mass distraction.

  • Homework: Integrate some kind of slow practice into your day. Meditate, cook, go for a walk. Anything that can inoculate you against the virus of hurry.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Carl’s Website

  • Carl’s Wiki Page

  • Carl’s podcast The Slow Revolution

  • Carl’s Facebook and Twitter

Media

  • TED Speaker Profile

  • NPR- TED Radio Hour: What Happens When We Slow Down?

  • The Australian Financial Review - “Author Carl Honoré: stop whingeing about ageing, start winning at getting older” by Jill Margo

  • Noted - “Carl Honoré: 'Mortality gives ageing a bad name'” by Lynn Freeman

  • Bolder Book Site

  • Kinfolk - “An Interview with Carl Honoré” by Georgia Frances King

  • The Time UK - “Review: Bolder: Making the Most of Our Longer Lives by Carl Honoré — skipping towards the knacker’s yard” by John Sutherland

  • Sloww - “All the Ingredients from “The Slow Fix” by Carl Honore (Book Summary)” by Kyle Kowalski

  • Sloyu - “Interview Carl Honoré, ambassador for the Slow Movement” by Joost Scharrenberg

  • The Guardian - “Recession? The perfect time to slow down” by Carl Honore

  • [Podcast] Technology for Mindfulness - Ep. 14 - Carl Honore, “Slow Movement” Global Spokesman

  • [Podcast] Speaking Business Podcast - Carl Honoré - Go Slow

  • [Podcast] Keep Your Daydream - Ep #66 The Slow Movement with TED speaker Carl Honore

  • [Podcast] Every Woman - THE DELICIOUS PARADOX OF ‘SLOW’ IN THE WORKPLACE WITH CARL HONORÉ

  • [Podcast] Productivityist - Bolder with Carl Honoré

Videos

  • Carl’s YouTube Channel

  • Book Trailer: BOLDER: MAKING THE MOST OF OUR LONGER LIVES

  • Most viewed: Pace of Life: Britain versus Denmark

  • 2nd most viewed: Carl Honoré talks hyperparenting on Oregon Breakfast TV

  • Carl Honoré | TEDGlobal 2005: In praise of slowness

  • TED-Ed: Praising slowness - Carl Honore

  • The RSA - The Slow Revolution

  • Head Talks - Finding your Inner Tortoise - The Slow Movement by Carl Honore

  • Autism’s Individual - Review of in Praise of Slow, by Carl Honore

  • Speaker’s Spotlight - Reel clip Thinking slow and smart | Carl Honoré

  • Slow Down to Go Faster - The Power of Pause | Ralph Simone | TEDxUtica

Books

  • Bolder: RADIO 4 BOOK OF THE WEEK by Carl Honoré

  • In Praise of Slowness: Challenging the Cult of Speed by Carl Honore

  • Under Pressure: Rescuing Our Children from the Culture of Hyper-Parenting by Carl Honore

  • The Slow Fix: Solve Problems, Work Smarter, and Live Better In a World Addicted to Speed by Carl Honore

  • Zen and the Art of Motorcycle Maintenance: An Inquiry into Values by Robert M Pirsig

Misc

  • Science of Success Meditation Episodes

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

In this episode, we discuss how to beat FOMO, the fear of missing out. How do you overcome the emotional barriers and fears of missing out and saying no to things? How do you get over the awful feeling of turning down people and opportunities? We share, simple actionable strategies for you to say yes to yourself and for you to say yes to what's really important and what actually matters in your life. We share a great strategy that you can use to make a huge difference in your life in two minutes or less and we dig into the important concept that in a world drunk on speed, slowness can be a superpower. All that and much more with our guest, Carl Honore.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed cutting-edge brain hacks that sound they're straight out of science fiction. Is it possible to use technology to rapidly change the structure of your brain? How does your brain actually learn? What is neuroplasticity and why is it so important? What are the key things that you can do in your life to improve your brain health, memory and your performance? We discussed all of this along with a truly innovative technology that may be the key to unlocking super performance and massively accelerating your learning with our previous guest, Dr. Daniel Chao.

Now for our interview with Carl.

[0:03:22.0] MB: Today, we have another exciting guest on the show, Carl Honore. Carl is a best-selling author, broadcaster and the creator of the Slow Movement his TED talk on the benefits of slowing down has been viewed more than two and a half million times. He’s spoken all over the world to audiences ranging from business leaders and entrepreneurs, to teachers, academics and medical practitioners. He's the author of In Praise of Slow, Under Pressure, The Slow Fix, and most recently, Bolder. His books have been translated in over 35 languages and he's been on the bestseller list of many different countries. Carl, welcome to the Science of Success.

[0:03:57.3] CH: Thanks very much, Matt. Good to be with you.

[0:03:58.9] MB: Well, we're really excited to have you on the show today. We're big fans of your work and your message, so I can't wait to dig in and share some of these ideas with the audience.

[0:04:07.1] CH: Looking forward to it.

[0:04:08.6] MB: To begin, I'd love to start just with the idea of slowness. The funny thing is your original TED talk in the book came out almost 15 years, like it was 15 years ago at this point, 2004/2005 area. Yet, the world if anything since then has at least from my perspective, probably sped up even more. People are so obsessed with speed. If you thought they were obsessed with speed in 2005, it's probably another level today. How do you think about the obsession that our society has with speeding up and trying to condense everything and do so much so quickly?

[0:04:42.0] CH: Well, I do think that over the last 15 years in many ways, society has accelerated. Our experience of time has shrunk in a way that feeling of every moment of the day being a dash to the finish line that we never ever, ever seemed to reach and I think is even more acute now than it was when my first book came out.

I'm an optimist and I've been the center of this slow culture quake now for a decade and a half. I see a whole other side to the equation. There's another counter-current of people of all stripes raising the flag of slowness and saying, “Okay, things are getting faster.” That actually means we need to reconnect with our inner tortoise, if you like, more urgently than ever before.

I look back now to when my first book came out, all those years ago, and I mean, I'm just amazed by how far this slow idea has spread across the globe. It’s really infiltrated pretty much every field of human endeavor. There are now movements for you name it; from slow travel, slow fashion, through slow sex, slow technology, slow architectures slow education, slow food of course was there at the outset.

It seems to me that we've got the two tracks going here; one is the acceleration of everything and at the same time, this counter-current for slowing things down. Where that will go? I don't have a crystal ball. I don't know what point we’ll reach a stage when we actually stop trying to accelerate everything obsessively and start embracing the idea that sometimes slower is better. Because of course, this whole slow philosophy is not some wild extremist, fundamentalist reaction. You know what? I love speed, right? I'm not acting fast. Sometimes faster is better. We all know that. This slow creed is about doing things at the right speed, so understanding that sure, there are times to be fast, but there are also times to slow things down and that there are lots of different rhythms and paces and speeds and velocities and tempos to play within between. I think to me, slow is a mindset. It's about doing quality over quantity. It's about doing one thing at a time, which is so wildly against the zeitgeist at the moment.

It's ultimately about doing things not as fast as possible, but as well as possible. It's essence at its core, that's a very simple idea, a revolutionary one. Once you take that idea of trying to arrive at each moment, striving to live that moment, or do that task as well as possible instead of as fast as possible, then everything changes and everything gets a whole lot better, which is why I feel much less like a voice in the wilderness today than I did 15 years ago, because more and more people in every walk of life are waking up to the folly of doing everything in fast-forward and increasingly looking for ways to slow down.

That's from Silicon Valley and Wall Street, some of the fastest places on earth, to some of the slowest; yoga retreats and everyone in between I think is waking up to the need to find another gear, right? A slower gear.

[0:07:36.5] MB: Well, I think that's a great point, this idea that sometimes faster is better, but also sometimes it's really important to slow down as well.

[0:07:43.9] CH: Exactly. I stress, this is something that applies to absolutely everything. I'll give you an example, even in the workplace. I mean, we think of the workplace as being – and I think we're possibly rightly, the hardest nut to crack when it comes to selling the idea that slower is sometimes better, it's woven into our business vernacular. We talk about you snooze, you lose, the early bird catches the worm, lunch is for wimps, all these phrases that come bombarding at us from every angle, that reinforce the idea that faster is the only way forward. There's only one gear at work and that gear is turbo. If you slow down, you're roadkill.

Increasingly, people are waking up and realizing that actually, you need to slow down at work. There was a big survey done by The Economist magazine recently, where they investigated the pace of the modern workplace. The economists, they crunch the numbers, they go through the data they get down into the trenches and they really look at what's happening out there. The Economist came to a very clear conclusion; the final two lines in fact of that survey from The Economist magazine were forget frantic acceleration, mastering the clock of business means choosing when to be fast and when to be slow, right? There it is in a nutshell, the slow philosophy in action in the workplace. That's the Economist magazine, right?

It’s not Buddhist Monthly and it's not Acupuncture Weekly, right? It's the in-house bible of the go-getters, the most ambitious, entrepreneurial, successful and maybe even type-A people on the planet. They are coming to the same conclusion that I came to years go, and more and more people are arriving at, which is this slowness, has a role to play in the 21st century. You need different gears. You can't just have one gear.

[0:09:24.4] MB: You said something a minute ago as well that made me think of this, of slowing down and doing things. I'm probably going to paraphrase you, but doing things right or doing things well, I think is what you said, as opposed to just doing them as quickly as possible. That made me think of, I don't know if you've ever read Zen and the Art of Motorcycle Maintenance, but it really makes me think of that idea of quality from that book, which is a really important and powerful theme.

[0:09:45.1] CH: Yeah. I read that book many moons ago. It does echo through this slow revolution. It's very much people use different language to describe often the same thing. It's about being present, or in the moment, or something as simple as doing one thing at a time, instead of multitasking your way through stuff. Ultimately, it is about re-establishing quality before quantity. It's tricky for us, because we live in a world that has become a smorgasbord, an enormous, infinite buffet of things to do, eat, consume, experience. The natural human instinct is to want to do it all, right? To have it all, right? To just wolf your way right through that buffet.

That makes it difficult for us to enjoy. We all have that experience of being at a buffet, eating too fast, eating too much, not really enjoying it, coming out feeling a little bit stomach achy. I think that's a metaphor a little bit for the way we live much of our lives. We just gorge. We're always trying to cram more and more into less and less time.

That backfires because it means that we're racing through our lives, instead of living them. We're putting quantity before quality. I think increasingly, that's why people are saying, “Whoa, I'm not actually living this. I'm just racing and rushing through it.” I think because the taboo against slowness is so deep and so pervasive and so powerful and so toxic, it can make it difficult for us to slow down. We can feel that awful gorging sensation, but then we carry on doing it.

We keep on going fast. We keep on squeezing more and more into our planners, because we're appalled by the very idea of slow. It's a dirty word. Slow is a four-letter word in our culture. It's pejorative. It's a byword for lazy, stupid, unproductive, boring, all the things nobody wants to be. I think that taboo means that even when we yearn to slow down, even when we can feel in our bones it would be good for us to put on the brakes just once in a while, we don't do it, because we feel ashamed, or guilty, or afraid, or just we've lost a habit, inertia.

[0:11:55.2] MB: Such a great perspective and a way to think about it. I love the analogy of a buffet and an endlessly stuffing yourself, because life is filled with infinite options, infinite opportunities, so many things that are interesting and exciting. I mean, I feel this pole every single day. There's so much I want to do, so much I want to read, so much I want to experience and it's hard to cut back and make those choices and make those decisions.

[0:12:19.0] CH: Yeah. I mean, we've turned that fact that it's hard into an acronym. We talk about FOMO, right? This awful itching, fear of missing out right. I think that's very much a – I mean, it really sums up a lot of where we are now. We're just constantly running, like hamsters on a wheel, trying not to miss out on the next thing. Of course, the tart and terrible irony is that by becoming a hamster on the wheel and trying to squeeze more and more into every minute, we are actually missing out. We're trying to do way too many things, we end up doing them poorly, not enjoying them, burning ourselves out and skimming the surface of life, rather than digging deep and getting down into the core and the heart of the matter.

People often say to me, “Well, I can feel that I would love to slow down, but I can't slow down, right? If I slow down, life will pass me by.” The opposite is true. Life is actually what's happening right here, right now. If you don't slow down, you will pass it by. It's in a way, this whole slow philosophy is about flipping that round and bringing a different filter to the modern world and saying, well, the modern world is a wonderful thing. I'm not some Luddite who wants to throw away iPhones and have people living on communes.

I love so much about the modern world. I think there's – it can actually be immensely enriching and fun and productive and so on, but only if we bring the right spirit to the table, right? To me, that spirit is this slow idea. You say, okay, the world is this infinite buffet, but I cannot do it all. I'm going to focus on the two or three things that light me up, that put real fire in my belly that have proper meaning for me. Then I'm going to give my time and my full time and attention to those things.

I mean, this idea of missing out, even in the workplace people are trying chronically to do too much and it's backfiring on them, on their quality of life, on their health and their relationships, but it's also making them less effective, right? I mean, there's a wonderful quote, I think which is also a reflection of this slow rethink that's going on from Warren Buffett, the legendary investor. He once said, the difference between successful people and very successful people is very successful people say no to almost everything, right?

In my book, In Praise of Slow, could easily have been called in praise of no, right? Because we've got to bring back the art of saying no, of drawing lines in the sand and saying up to here and no further. That the things that we do do, we get the most out of, right?

[0:14:47.0] MB: That's a great quote from Buffett and reminds me of another really good quote from another hedge fund billionaire, Ray Dalio, which is you can have anything you want in life, but you can't have everything. That makes me think of this idea of saying no. How do we start to overcome the emotional barrier, the fear, the resistance of saying no to things?

[0:15:09.3] CH: It's not easy. I'm Pollyanna utopian. These things take a long time to get over, right? I think that we are marinated in this culture of speed and we're completely infested with the idea that there's only one answer to these questions, which is yes, and you can never say no. It's a process, right?

Whenever you're overcoming any addiction, and I don't use that word lightly. I do think we're addicted to speed, to distraction, to stimulation, to doing more and more all the time, it's a process, right? It's baby steps. You've got to take steps. Then maybe you’ll have two steps forward, you might have one step back. I always recommend that people run little trial-and-error projects, right? Rather than saying, “Tomorrow, I'm going to morph into the Dalai Lama, or I'm going to live that Warren Buffett quote, or the Dalio quote in every moment of my life for the rest of my days on the earth.” I mean, that's just not going to happen. You've got to nudge yourself there gently and know that sometimes you're going to fall off the wagon and then you're going to get back on again.

Maybe start off with a plan next week to take one thing off your to-do list every day. Just one thing. You'd be surprised how easy it is to do that. Often, our to-do list looks like it needs more hours to get more stuff in, but actually often, we're just stuffing it with filler, right? Stop, pause, think what's really important to you and let one thing go a day. Put that on a not to-do list. At the end of the week, look back and see well, what did that feel like? Did that work? Did the sky fall in because I said no once a day?

Then often, it's helpful as well to have that not to-do list in your back pocket. Look at it a month later, because often in the moment when we say no to something, we do have that awful strangulating panic that you think, “Oh, no. I can't say no. I'll lose this relationship. This job will go up in smoke. I'll fail. I’ll fall behind. The end of the world is nigh if I say no.” When in fact, it's just the panic of the moment. If you look at the not to-do list, the thing you did say no to today four weeks from now and think back, you'll think, “Well, why did I worry so much about it? I'd forgotten about that thing. Anyway, it wasn't that important.” Sometimes giving yourself that bigger perspective time-wise, looking back on the moment later can help you reset, reboot yourself, relearn that art of using time more wisely, so that you're not constantly falling into that trap of saying yes, yes, yes, becoming a yes man, or a yes woman.

Nobody likes or admires a yes man, or a yes woman. Yet in a way, we're all – we've all become yes man and yes women, right? Because we're just constantly saying, “Yes. More, more. More more and then more.”

[0:17:37.7] MB: Bringing back something you said a few minutes ago, which is so important to underscore all of this, if you don't say no to some things, you end up slowly diluting and diluting and diluting and ruining, impairing your experience of everything ultimately. Only by saying no to what really matters, almost really important, can we start to carve out the space and the experience for the really rich, meaningful things that are beyond as you put it just the surface of life.

[0:18:04.6] CH: Exactly. In fact, what we're talking about there is reframing. In a way, you're not saying no, or you are saying no, but in saying no, what you really do is saying yes to something else. You're saying no to something that four weeks from now, you probably won't even remember anyway, to something in the now that is immensely important to you, that you may remember four, or five years, decades from now.

I think that may be another way to unpack this problem with no that we have is to say well, maybe this isn't a no, or to have an addendum. You say no and a gentle, polite way to the person, but then explain why you're saying no. “I'm not going to attend this work event, or I'm not going to go out on this social outing. Why? Not because I'm suddenly a rude and angry hermit, but because I'm saying yes to reading bedtime stories to my children, or I'm saying yes to going to read something that will make me a better employee next week.”

I think if we balance out that equation by not stopping with the no, but going to the next stage and saying, “I'm saying no, but I'm also actually at the same time saying yes. I'm saying yes to good things.” Of course again, I think it's so important to think long term. I mean, nobody lies in their deathbed it looks back and thinks, “I wish I'd spent more time on Facebook, or I wish I spent more time in the office.” Yet, all of those things that are vacuuming up so many hours in our day, so many days in our lives, so much of our time, right? Are things are not that important in the long run.

Then a big part of slowing down, I think is pushing pause and saying, “Okay, if I take a deep breath, maybe four or five deep breaths and I'm going to start thinking perhaps for the first time in years about what's really important to me. What am I going to remember and cherish on my deathbed when I look back?” Try to give those things your full time and attention. The other stuff that you know will not be on your radar, certainly will not be part of your deathbed conversation at the end, you can try to phase those things out, however much as possible. Obviously, some things we do now are not that important later on, and not every moment can be charged with deep resonant meaning. Of course, that would be exhausting and probably ultimately, a little bit boring too. You need to have some moments that aren't that important.

Let's try and get the needle more towards the middle, where we have more time, more presence, more energy, right? More love for the things that are really important to us, than the stuff that we won't remember and that's not actually that important.

[0:20:29.5] MB: In some sense, by saying no, or rather by not saying no, what you're really saying no to is yourself and the things that matter to you. We end up putting ourselves off, putting our really important goals off by saying yes to other people when the most important and most powerful thing we can do is say no to them, so we can say yes to ourselves.

[0:20:50.3] CH: Exactly. Often what happens is that we carry on saying no to ourselves and yes to everyone else, until we burn out. We hit a wall, right? Maybe we have some health collapse, or a relationship goes up, or some crisis hits us. Usually after that burnout moment, when you hit rock bottom, we come back to our world in our lives, that's when we start saying yes to ourselves, right?

That's a terrible way to learn that lesson. Much better to learn that lesson before you crash and burn and hit the brick wall and start gently step-by-step, reconfiguring, rejigging so that you're saying more yes to yourself. Or not necessary yourself, because that can sound a little selfish and soul-obsessing; yes to what's important and more no to the stuff that's filler.

Let's be honest, so much of this stuff, if you just pull out your calendar or whatever and look back over the last couple of months, I mean, how much of that stuff really was that important? I mean, very little I think for most of us. Yet, we all have this sense that we're constantly racing the clock. How can we slow down? We actually need more time, right, to squeeze more stuff in. Generally speaking, not, if we’re honest with ourselves.

[0:21:57.3] MB: Such great perspective. I want to come back to something you touched on earlier, this study from The Economist. This is a related topic, but I think a distinct subset of this which I'm a huge proponent of is this idea that often, and Warren Buffett is another great example of somebody who does this, but often taking the time to slow down, to think, to read, to have what I like to call contemplative routines in your life, where you just have space to learn and think and journal, those are some of the most powerful and most effective things you can do from a business perspective.

[0:22:30.8] CH: Yeah, absolutely. People have always known, there’s the most creative minds, the people who've got stuff done throughout human history have always understood the importance of moments of quiet, stillness, reflection, whether they're journaling or going for a walk. I mean, it's just – human beings are not built to be stuck always in roadrunner mode. We know there's the tortoise and the hare; we have a bit of both. You need that tortoise mode, you need the slow mode moments in order to come back to the faster moments, more engaged, switched on, sharper, better able to cope. I mean, the science is showing us that very, very clearly.

I mean, one metaphor that I like best is all the work that's been done on meditation now that they've shown that we know that meditation reduces feelings of stress and sharpens concentration and can boost well-being. It turns out that it also begins to rewire the brain in the sense that it creates more density in the cerebral cortex, gyrification in other words goes up. It turns out that when you have more folds in your cerebral cortex, thanks to meditation, you can actually process information faster, right?

People who slow down with meditation are better able to cope with the fast-moving world, everything's spinning around at a 100 miles an hour around you, than those who never slow down at all, right? Which I think is a very stark way of underlining this basic message of all the work I've been doing for the last 15 years, which is that in order to thrive in a fast world, you have to slow down sometimes, right? Or put it another way, in a world obsessed, drunk on speed, slowness is a superpower.

[0:24:02.9] MB: That's such a powerful way to put it. I couldn't agree more. I mean, I think it's absolutely one of my own superpowers, one of the most important lessons I've ever learned and implemented and I practice every single day in my life is carving out the space and the time to be contemplative and to slow down and to think.

It's funny, because so many people are stuck in a state of permanent reactivity, as you called it, roadrunner mode essentially. Yet, if you even just get 5 minutes, 10 minutes, 20 minutes a day, or even once a week, what I found is that period starts to create leverage and expand itself. If you have 20 minutes where you stop and think, “Well, what am I doing and why am I doing it and what's really important?” Then you start to change your behavior and then you start to get more and more time that you can actually dedicate towards those things.

[0:24:52.1] CH: Yeah. I mean, this is what you find about – I think this is one of the delicious side effects of slowing down. You can start small and then it begins to percolate and filter into the rest of your life and it becomes almost a mindset. Though you have those slow moments where you're in a quiet place, probably you're looking inside, you're reflecting, you're mulling, you're letting ideas play around the back, but then that intercom that you cultivate allows you to navigate and negotiate all the fast stuff when you come back to it much more serenely, right?

I think of it as the delicious paradox of slow. That by slowing down, sometimes not only do we get better results, but sometimes you get them faster. I mean, you can actually do things more quickly if you've got the slow. It's that gear shifting that goes on it. Another thing that's important to underline here is that I think when people hear about slowing down and the benefits it can bring you in a fast world, they think, “Oh, no. Goodness me. That means I've got to go off to a Tibetan monastery and meditate for nine hours and stuff.” They think it's going to have to be massive amounts of slowness. In fact, often, it's just a small injection of slowness can make a huge difference in your day, your week, your year.

There's one example of a study that I wrote about in my book, The Slow Fix, found that when people in the workplace are confronted by a complex problem, if they take two minutes to think about it, two minutes to rotate it, look at it from different sides, hold it up to the light, think about it, something shifts in the brain. The brain moves beyond. Almost like it short circuits some of those biases that are built in the confirmation bias, all those ones that people will have read about in psychology magazines. Those biases that are built into the brain that pushes towards solutions we've seen before, low-hanging fruit. You move past that state with two minutes of just thinking to finding bigger more complex, better solutions to a problem.

Again, I come back to this point that that's two minutes, right? It's not two days, two hours, it's just two minutes, right? A 120 seconds could make a big, big difference. That's a little hack that anyone can apply pretty much in any job. You can find and carve out two minutes to think over a big problem before you hit send, or before you react. This is part of the problem though. The culture is all about reaction, rather than reflection. We can bring back reflection, because we have those muscles. They may have atrophy, because we've become accustomed to using them, but they're still there. All of us can with a bit of practice and a bit of discipline, can bring them back and get those muscles firing again, in the workplace, but elsewhere as well. It's not just about boosting productivity.

[0:27:31.8] MB: Well, it's funny because the productivity example is essentially a corollary of the same paradox that we discussed earlier, which is this idea that if you end up trying to do everything, you end up essentially missing everything. Similarly, if you're constantly in a state of reactivity, you actually end up achieving less. When you slow down, you get more done.

[0:27:52.4] CH: Yeah. Again, that's what I call the delicious paradox of slow. We all have that experience in the workplace don't we? Every office has got that person who's a whirling dervish of activity, rushing around breathless, always on the move, multitasking, seeming to – and yet very often, that's the person who gets the least done, right? When you really want something done, it's often that quiet, on the surface slow person that people turn to who will get the stuff done, right, and get it done well. I think many of us will have that experience.

I mean, and let's talk about multitasking, right? I mean, where you pick up job applications now and often, you'll just see that word sprinkled all across them. We're looking for a multitasker, multitasking a must, all this stuff. It's on a pedestal up there. It’s almost talismanic quality. You need to have to thrive in the modern workplace. When in fact, it's nonsense, right? The human brain cannot multitask.

I know there might be some women out there thinking, “Who's this guy mansplaining?” No. Human brains cannot think meaningfully about two things at the same time when we're multitasking at work or wherever, what we're doing is toggling. We're juggling back and forth between tasks. Task one might get, I don't know, five seconds of your attention, then you're back over there to task two and that gets 10 – then you’re over task three and you're back to –

Guess what? All of that cognitive gear grinding is just as wasteful as it sounds. If you take two people, the fast multitasker versus, let's call that other person the slow mono-tasker who does one thing at a time wherever possible and focuses. On average, the fast multitasker will take up to twice as long and a make up to twice as many mistakes as the slow person. There again, there's the science telling us that slower is better, right? That slower is often the way to go.

There's an old military adage which gets at the heart of this, I think. It says, slow is smooth and smooth is fast, right? I think that nails it a little bit in the workplace. A lot of us I think will understand that, will know that intuitively that's the case.

[0:29:51.1] MB: That's so funny. I've literally written that quote down. That's one of my favorite quotes and I was going to bring that up and share it, but it's really funny that you brought it up as well, because it's such a great quote and really encapsulates the essence of this entire idea.

[0:30:05.4] CH: It does. I love the language of too, smooth, because there's something about slow and I'm talking about slow with a capital S. When you're moving back between different speeds, you're doing things at the right tempo, what musicians call the tempo giusto, the correct rhythm and the correct tempo of the moment. Even as I'm talking to you now, my hands are moving through the air, it's like a dance, right?

In a sense, that's really what this slow revolution is about. It's about getting the right tempo, so moving up and down the scale. Sometimes you're fast, sometimes a little slower, your present, whatever speed you're at, you're there. It's a dance. When you find yourself moving, dance between fast and slow and across the different tempos and speeds, that's when the music and the magic really happen, whether it's the workplace, relationships, food, whatever it is. If you're in that zone – I’ve used the word Zen. I mean, you could – there's so many different words for it. My word is slow for it.

If you're getting in that slow place where you're present, you're there, you're at the right speed, you forget the clock, it feels swimming. It's dancing. That's why I love that quote that talk about slow being smooth. It is smooth. There’s a smoothness to it.

[0:31:13.8] MB: I've always thought of it from the analogy and I've heard that it's from the sniper corps, that when you're looking down the scope of a rifle and you have this magnification, if you move really slowly you can line up with your target exactly. If you're jerking from place to place, you're going to be constantly missing and you're never going to get there and it actually takes more time to try and jerk around than if you just slowly set yourself.

[0:31:36.4] CH: Yeah, I've heard that too. In fact, that makes me think of another way of unpicking this whole question of pace and what it does to us if we get the wrong speed going is that the scope, you're in focus or you're out of focus, it's sharp or it's blurry. One of the things that we sacrifice on the altar of speedoholism, doing everything faster is memory, right? When everything is moving too fast, when you're moving through your life too fast, nothing sticks. Everything becomes a blur, everything is out of focus and nothing remains with you.

That's one of the reasons why I think when we're in roadrunner mode and we're living way too fast for our own selves, we don't remember stuff. You get to the end of 2000 and whatever, 18, and your head hits the pillow and you look back and think, “Whoa. Can't remember anything. I can't remember what I had for dinner last night.” Nothing sticks.

One of the things that I noticed when I slowed down and began doing fewer things, but doing those things really well and being present and enjoying them was that I'm again remembering thanks more. Milan Kundera in fact has a – he talks about the intimate bond between memory and slowness. I think there's a lot to be said for that that – I mean, memory is such an important part of the human experience and building up our sense of identity and it brings so much pleasure memory, to be able to look back and relive moments, your own highlight reel. If you're moving through it so fast that you haven't got a highlight reel, and that's another downside let's say to this whole fast-forward culture that we're apparently stuck in.

[0:33:10.0] MB: Hey, I'm here real quick with confidence expert Dr. Aziz Gazipura to share a lightning round insight with you. Dr. Aziz, how can people say no more often and stop people-pleasing?

[0:33:23.8] AG: This is not only important to figure out how to do, but to start practicing immediately. Because most people don't realize, their anxiety, their stress, their overwhelm is often a result of not saying no.

Here are some quick tips on how to start doing that. First of all, imagine right now in your life where would you benefit from saying no, where do you feel overloaded, pressured, overwhelmed. Even if intellectually, you're telling yourself you should, tune into your heart, tune into your body, where do you feel, “I don't want to.” Start paying attention to that. Start honoring that.

The next tip is to imagine saying no and then notice how you feel, because you're probably going to feel all kinds of good stuff, right? Guilt, fear, what are they going to think? I don't want to let this person down. What you want to do is before you go say no to them, you want to work through that. You want to address that. You want to get out on paper. Can I say this? Why can't I say this? What's stopping me from doing this? Do a little prep work, so you can really just practice it.

Then the third and most important step, of course is going to be to go say no. Start saying no liberally. Start saying no regularly. In fact, after listening to this, find an opportunity today to say no. Because the more you do it like anything else, like any sub-skill of confidence, the more you do it, the easier it will become and the freer you'll become in your life.

[0:34:40.0] MB: Do you want the confidence to say no and boldly ask for what you deserve? Sign up for Dr. Aziz's Confidence University by visiting successpodcast.com/confidence. That's successpodcast.com/confidence and start saying no today.

[0:35:01.3] MB: Well, I've want to get into more around memory and how do we – then talk about your new project and how that deals with aging and identity and all these things. There's one other thing before we tap into that that I wanted to talk about, which is just something that's again, a corollary but a distinct bucket of this same topic, which I love the title of your previous book, The Slow Fix, because we're in a world today where so many people are looking for the quick fix. They're looking for I call it get-rich-quick schemes. They're always trying to find it and yet, the reality is that's usually the worst possible path that you can take.

[0:35:36.5] CH: Exactly. I mean, there is no one step to a flat belly. Nobody ever cured a broken relationship with a box of chocolates, or solved Middle Eastern peace process with an airstrike, right? These duct tape solutions, they just – I mean, invariably what we end up doing is treating the symptoms of a problem in a short-term way, rather than getting down into the core and the root of the problem. As you say, there's nothing worse than a quick fix in a sense, because it just delays and lets the problem fester and get worse than it was, because it gives a false sense of security, or it gives us a sense that we have solved the problem when truly, we haven't. We've just papered over the symptoms a little while before it all grows up in our face again.

My argument in The Slow Fix book is that we need to flip that round. The moment we say to ourselves, well we're all so rushed. We say, well, we haven't got time for a slow fix. We only have time for a quick fix. The truth is that we always have time, don't we? Later on when the quick fix of today blows up in our faces, we always find the time and the money to put it right later on, to pick up the pieces.

What I'm saying with this idea of the slow fix is why don't we just flip that equation around and instead of waiting till it all goes horribly wrong later on, why don't we invest the time and the money now to start getting to a real solution in here now, rather than booting it downfield and trying to deal with it later when invariably, it takes much more time and much more money in the medium and longer term. Yeah, so with that book I'm looking at how we apply this idea across everything from business, to relationships, to medicine. Yeah.

[0:37:14.9] MB: It's such an important idea, this idea that energy is essentially wasted on the search and the implementation of a quick fix, when in reality, an ounce of prevention is worth a pound of cure and it's so much easier to spend that time on the frontend actually doing it right, doing it well. Having a focus on quality as we talked about earlier, as opposed to just rushing from quick fix to quick fix.

[0:37:38.1] CH: I mean, that's so much the case. I mean, it's heartbreaking really sometimes to see the waste that we endure, because of this quick fix culture. You see it in politics all the time, with politicians firing off this initiative, or this new scheme, or this. Then when eventually six months later, or a year later, we taught out what it all cost us, it just makes you want to weep. If somebody just said, “Hang on. Let's just stop. Take some time to think hard, to join up the dots, to talk to people, to bring people.” Let's get a real solution that actually might work, rather than a Band-Aid. Because a Band-Aid, if you need deep surgery, a Band-Aid is not the solution, right? It's just going to cost you a whole lot more time and money later on, and a lot more pain as well.

[0:38:26.9] MB: Let's dig into – I want to talk a little bit about your new project, Bolder. How did you come to wanting to write and think about this idea and what is it?

[0:38:37.0] CH: Well, my books always seem to start – I’ve realized now, with some personal epiphany moment where I realized that I just lost my bearings a bit and something is not right in my own head, in my own life. For me, the spark for writing Bolder was I was at a hockey tournament. I'm a big hockey player and I was 48-years-old at the time. I was lead scorer at the tournament. I was playing really well and I scored a goal that you don't score very often off a face-off and led my team in the semi-finals.

I was walking on air, until I discovered just after the quarterfinals that I was the oldest player at this tournament of 240 players. For some reason, that knowledge just – I don't know, it's like getting cross-checked in the face. I don't know. It just knocked me off balance and I began to hear all kinds of questions of again thinking, “Well, should I be here? Are people laughing at me? Am I too old to play the sport I love and still play well and have played my whole life? Maybe I should take up BINGO.”

It was just suddenly, I don't know, the number, the age, number itself suddenly took on a terrible power. I wanted to understand why and whether it deserved that power. I sat with this idea of what does it mean to be aging in a world that's in thrall to youth, this cult of youth, younger is better, we're always being told and getting older sucks. That seems to be the whole narrative that we’re brought up with. I just wanted to unpack that a bit and see if it was true. I found out this a lot to me – I mean, what I discovered through a couple years of research and writing is that of course, we all know that some things – we do lose something as we grow older, but many, many things stay the same. Actually, other things get better.

It was that mixed picture that I wanted to take to the world and that's what Bolder is about. It's about saying, “You know what? There are many, many things to look forward to as you grow older, whether you're in your 20s, right? Or your 30s.” I mean, we have all – we change with every decade, but it need not be a downhill spiral from wherever, 30 or 35, or wherever people are drawing the line nowadays. It's much more complex. There's a whole good new story to talk about aging, especially now and when it seems to me we're entering a golden age of aging. It's never been a better time in human history to grow older, to be over 40 or 50 or 60 or 70 or 80 or even over a 100 nowadays.

I guess, let me reframe it in a sense. My first three books took on the cult of speed. I was arguing with them that faster is not always better. With Bolder, what I'm doing is taking on the cult of youth and I'm arguing that younger is not always better.

[0:41:05.9] MB: Tell me about a couple of the positive benefits of getting older.

[0:41:10.6] CH: Sure. Well, one thing that totally blew me away and I hadn't even – it wasn't even on my radar at all is that people actually get happier as they get older. I think this the story that the culture tells us is that old people are unhappy, cranky old woman, grumpy old man, all those tropes we have in the culture. In fact across most cultures, there is what is called the U-shaped happiness curve, that we start off happy in childhood and it goes down into our 30s and 40s and bottoms out somewhere in our 40s and maybe 50, but then goes up again.

In fact, across most cultures across all age groups, certain audience groups, income groups, culture, ethnic backgrounds, the age cohort reports the highest levels of life satisfaction, happiness are the over 55 and over 60s, which seems to me to go completely against everything that I as a card-carrying ageist, I got to admit it, I had a really bad view of growing older.

There's a whole other thing going on, which is that people find a ease with themselves. People find that they make peace with themselves and more comfortable in our own skin as we grow older. I think that feeds into the happiness thing. We worry less about what other people think about us. There's a freedom. There's a lightness that comes as we get older, I think, a confidence. I mean, there's a wonderful quote from Ann Landers, the legendary Agony Ann who said once that at 20, we worry about what other people think of us. At 40, we stop worrying about what other people think of us. At 60, we realize they were never thinking about us at all, right?

I think that gets that something that happens as you move through 40s, 50s and further on into the second half of life. There is a lightness. You're not tiptoeing around other people's expectations. You can take life by the scruff of the neck and define what life is going to be for you. That's why so many people walk away from jobs they've hated, relationships that haven’t worked for them and reinvent themselves I think later on, because there's that feeling of confidence and just not worrying about what other people think, and just getting on with making the most of what are now our longer lives.

Another thing that gets better as we get older is I mean, believe it or not, productivity. I mean, this is another thing. All this awful language we use, we talk about finished at 40 and all these people struggling to get job interviews after the age of sometimes 35 at some sectors, but certainly after 40. When in fact, actually people get a lot better at their jobs as they get older. Then that the science, the research is all there to show this that productivity, especially in jobs that rely on any social skills, which is most jobs nowadays, people tend to get better. The productivity goes up, creativity holds strong and can get stronger as we grow older.

We become less obsessed with ourselves. There's a altruism that often kicks in a later life. There's just so many things that are sunny-side up in later life and whether that's over 35, 40, or 50 or even older. There's something to look much to look forward to, which in a culture that's always telling us that you're done and you're over the hill, all these dreadful expressions, you're the wrong side of 40. It's just all there. It's in our vernacular, but it's actually untrue a lot of it.

[0:44:15.0] MB: Very interesting and I love the positive outlook on that. How do you think about aging and how it relates to mortality?

[0:44:23.7] CH: Well, I think one reason we find aging and always have done a tricky venture, right? It scares us in some ways is that the end point of aging is death, right? Mortality. It's a reminder, every creaky joint, every gray hair is a reminder that the grim reaper is coming for us, right? That we're going to check out, that time is finite. I guess the question is what do you do with that, right? Do you feel downtrodden and depressed that you only have so much time here? Or because the opposite happened? Do you think well, I've got a finite amount of time. I'm going to make the most of the time I have now.

That was one thing I found really interesting in the research of the book is that two things; one is that as people get older, they tend to become less afraid of death, which seems counterintuitive. You think, well the closer it is, the more scary – but actually the opposite seems to be true. Again, across all cultures, people become less afraid of dying as they get closer to the end. This is especially the case as you get to the very final lap usually for people. That's one thing for if you've got listeners who are in their 20s thinking, “Well actually, that's one thing.” The burden of it becomes less as you grow older.

The other thing I want to put on the table here is that in our culture, we've pushed death away. We see it on Netflix crime series and stuff, but it's not in our daily lives much. People often die in hospitals now. We don't see dead bodies very much. It's walled off and pushed away from us. There's a benefit to thinking about dying, to be aware of mortality, which is why every great religion, or the Buddhism, or Hindu, they've all got death meditations. The whole idea of thinking about mortality, the point being not to make you morbid and depressed about the fact that you only have so many years on this earth, but actually to make you cherish the time that you do have here.

I think that one of the benefits of being around older people, being around death, thinking about our own aging is that we then confront the whole idea of mortality more. If we use that wisely, it can help us make the more – make the most of the time we have now, whether we're in our 20s, or 30s, 40s, whatever. If you're aware that you've only got so much time, you think, “Well, I'm going to make the most of this here and now.”

I feel that it's part of this, I don't want to say rebranding because that sounds cheesy, but it's bringing back a celebration of aging and embracing of it, embracing of it's the rough and the smooth. Part of that has to be embracing mortality and making mortality part of our calculus, when we think about our lives, looking at the long-term and so on.

[0:46:54.7] MB: Great insight. Obviously, everyone's getting older. As someone who's now getting older and older and it's great to have a different perspective on thinking about dealing with that.

[0:47:05.0] CH: Yeah. I mean, I have to say that I've got a very clear before and after for this book Bolder. I was somebody who was either denying my own aging, or appalled and terrified and ashamed of it, or by it. Now that I've gone through a couple of years of thinking about aging, crunching the numbers, doing the research, traveling around the world, just immersing myself in the whole question, I've come out the other side with a completely different feeling and worldview.

I am actually completely at ease now. I say that hand on heart. I'm completely at ease with the idea of growing older. I'm looking forward to what's coming next, right? Because I know that what's coming next is going to be pretty amazing. If I go in with an open heart and an open mind and I regard aging not as a process of closing doors, but of opening them, then I know that all kinds of incredibly good stuff is waiting for me. I'm looking forward to discovering what it is.

[0:47:59.0] MB: For listeners who want to concretely implement some of the things and ideas that we've talked about today, what would be one action item, or starting point, or a piece of homework that you would give them to begin?

[0:48:11.4] CH: Sure. I give a couple of suggestions. This is maybe more on the slow side of our conversation. I touched on this a little earlier with the to-do list and the not to-do list, but I think it's so important to do less, right? Less is more. Look at your to-do list and just start cutting. It might be two things, might be one thing, it could be two things that whatever it is, just start changing that conversation you have with yourself, moving away from yes to no and yes to yourself and no to doing. Just try and find ways to – drop one thing a day, let's say, or one thing a week, or something and just try and let more oxygen into your schedule. That'll be a first suggestion.

A second has to do with technology. Love the gadgets, as I said before. They all have a red button on them. That means off. You start switching off the gadgets. Wall off time when you're not reachable. Turn off your notifications. Just anything that means that you're turning your smartphone into a tool again, rather than a weapon of mass destruction, right? Find the way that it works best for you and just be off as much as you can in the circumstances of your life at the moment.

A third suggestion is to integrate some slow ritual into your day. Just embed some slow practice, so that's going to vary from person to person. It could be knitting, might be meditation, reading poetry, cooking, going for a walk, just anything that inoculates you, vaccinates you against the virus of hurry and acts as a break in what might otherwise be a fast day where you're at the mercy of other people's impatience and speed, and just build it in. You'll find that not only does it recharge your body and mind in that moment, but it will start to spread out into the rest of your day.

[0:49:49.9] MB: Where can listeners find more about you, your work and your books online?

[0:49:54.3] CH: That's the easiest question you've asked me so far. Just my website. Everything is there. It's carlhonore.com. There's video, audio. I've got an online course. There's Q&As and lots of information about my books. There's links to all kinds of groups that are working in slow and so and so. Everything is there. That's a good starting point, a clearinghouse for all of my ideas.

Also, I have a contact page where you can write to me. I get back to everybody. I love being in touch with people. I learn as much as I teach, so I'm always happy to answer questions and be in touch with people. Don't hesitate to fire off an e-mail through my contact page, if you want to be in touch directly.

[0:50:35.5] MB: Well, Carl. Thank you so much for coming on the show, for sharing all this wisdom; some really great insights me excellent practical takeaways for the listeners.

[0:50:43.7] CH: Thanks. Been a pleasure chatting with you.

[0:50:45.5] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Thanks again, and we'll see you on the next episode of the Science of Success.

July 11, 2019 /Lace Gilger
Focus & Productivity
Dr. Daniel Chao-02.png

Using The Bleeding Edge of Neuroscience to Optimize Your Brain with Dr. Daniel Chao

July 04, 2019 by Lace Gilger in Mind Expansion, Focus & Productivity

In this episode we discuss cutting edge brain hacks that sound like they are straight out of science fiction. Is it possible to use technology to rapidly change the structure of your brain? How does your brain actually learn? What is neuroplasticity and why is it so important? What are the key things you can do in your life to improve your brain health, memory and performance? We discuss all of this, along with a truly innovative technology that may be the key to unlocking super performance and massively accelerating your learning with our guest Dr. Daniel Chao.

Dr. Daniel Chao is a neurotech entrepreneur, specializing in devices that improve brain performance. He is the co-founder and CEO of Halo Neuroscience. The company’s first product, Halo Sport, is the first neurostimulation system built specifically for athletes. Before Halo, Dr. Chao was the head of business development at NeuroPace, and a consultant at McKinsey & Company.

  • Your brain is a living computer chip that can create new circuits on demand

  • Your brain is “plastic”

  • The Nobel prize in the year 2000 went to the scientists who discovered neuroplasticity and the mechanisms behind it

  • Neuroplasticity is the process by which the brain learns

  • What actually happens in the brain when you are learning a new skill?

  • What happens to the brain and your neural connections when you learn a new skill?

  • Focused, repetitive, deliberate practice starts to build thicker and thicker and faster and faster neural connections

  • Repetition is the foundation of practice - you’re literally building physical connections in your brain that get stronger and stronger, the more you repeat that practice

  • The first time you learn something it’s like hacking a path through the jungle with a machete, then it’s like hiking through tough brush, then it’s a dirt road, then it becomes a paved road, then ultimately a highway and a superhighway

  • “Myleanation”- the cabling inside the brain

  • The brain is a plastic organ and it adapts to your needs

  • Repeated practice, learning, and thoughts literally change the physical structure of your brain

  • The brain is literally built on the principle of “use it or lose it” - if you aren’t using your brain, those parts atrophy and shrink

  • What are some strategies we can implement to optimize our brain and improve our brain health?

  • Sleep is one of the most important and obvious strategies for optimizing and improving brain health.

    • Focus decreases dramatically without proper sleep

    • Emotional control decreases dramatically without proper sleep

  • Strategies for better sleep

    • Consume less caffeine later in the day

    • Sleep in a cold room

    • Consume less alcohol in the evenings

    • Go to bed at a consistent time

  • Your day is “unequal”- you have better executive function in the first part of the day. Prioritize the most difficult and most important work in the early part of the day because you will be at a cognitive peak.

  • In terms of nootropics - on both the efficacy and safety side - the scientific waters are pretty muddy currently.

  • How can we take advantage of emerging brain science to “hack” the brain or “hack” learning?

  • What if you put electrodes into your brain to stimulate learning and memory?

  • Starting in our late teens, our ability to learn stats to decline - can we use cutting edge science to reverse that?

  • If you use electrical stimulation on your brain - it opens up about an hour of “hyper plasticity”- a super learning window

    • Within that hour window you need THOUGHTFUL TRAINING REPS and that learning will get ingrained more deeply in your brain

  • Slapping a “motor cortex neurostimulator” onto your brain - can be for any physical activity, playing violin, shooting a gun, playing video games, performing surgery etc

  • What happens to the additional “lift” in learning you get from neurostimulation? How “durable” is that learning?

    • What you learn in a state of hyper plasticity is as durable as any result you would have gained without any neurostimulation

    • The “road stays paved” even if you stop using the neurostimulation

  • Proper positioning - headphones straight up and down on the head

  • What happens if you have your neurostimulator on wrong? The worst thing that could happen, you don’t get the training benefit

  • The safety data for neurostimulation is incredibly robust- over 250,000 neurostimulation sessions its incredibly safe, there are over 4000 scientific articles about the safety of neurostimulation

  • Top of the head, right at your hairline - put the halo sport on your forehead - neurostimulate your prefrontal cortex could boost your performance on learning and retaining information - “dorsal lateral prefrontal cortex”

  • Homework: Sleep, exercise is GREAT for brain health.

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Halo Neuro Website

  • Halo Neuro Facebook

  • Dan’s LinkedIn and Twitter

Media

  • [Article] Summary of Ashwagandha - Research analysis led by Kamal Patel

  • [Profile] Crunchbase - Dan Chao

  • [Article] TechCrunch - “Halo’s second-gen brain stimulating headphones run $399” by Brian Heater

  • [Article] Forbes - “Daniel Chao's Halo Neuroscience Builds Headset To Train Your Brain” by Bruce Rogers

  • [Article] Men’s Health - “I Zapped My Brain With Halo Sport to See If It Would Boost My Athletic Performance” By Jeff Bercovici

  • [Article] Medgadget - “Halo Neuroscience’s Headset Zaps Your Brain To Train It” by Alice Ferng

  • [Article] Mobi Health News - “Halo Neuroscience collects $13M for its brain-stimulating headset” By Dave Muoio

  • [Article] PR Newswire - “Halo Neuroscience Pairs with USA Cycling”

  • [Podcast] Bulletproof Blog - Your Brain, But Better: Neurostimulation – Dr. Daniel Chao #488

  • [Podcast] Shrugged Collective - Electrical Brain Stimulation for Optimal Performance w/ Dr. Daniel Chao — Barbell Shrugged #349

  • [Podcast] Peak Performance - BC151. DR. DAN CHAO – CEO, HALO NEUROSCIENCE

  • [Podcast] Finding Mastery - #144 Dr. Daniel Chao, Halo Neuroscience CO-Founder

Videos

  • Startupfood - Daniel Chao - Enhancing Brain Performance

  • Ben Greenfield Fitness - How To Learn Faster, Jump Higher, Increase Explosiveness, Push Harder & Biohack Your Brain

  • Patrick Rishe - Daniel Chao Halo Neuroscience - 9/29/17

  • Onnit - #68 Dr. Daniel Chao | Human Optimization Hour w/ Kyle Kingsbury

  • Moveo Lab - Dr. Daniel Chao - Halo Neuroscience, CEO & Co-Founder

Misc

  • [SoS Episode] The Scientific Secrets of Perfect Timing with Daniel Pink

  • [SoS Episode] Everything You Know About Sleep Is Wrong with Dr. Matthew Walker

  • [Website] Examine.com

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 3 million downloads, listeners in over a hundred countries.

In this episode, we discuss cutting edge brain hacks that sound like they’re straight out of science fiction. Is it possible to use technology to rapidly change the structure of your brain? How does your brain actually learn? What is neuroplasticity and why is it so important? What are the key things that you can do in your life to improve your brain health, memory and performance? We discuss all of these along with a truly innovative technology that maybe the key to unlocking super performance and massively accelerating your learning with our guest, Dr. Daniel Chao.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our email list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the homepage, or by texting the word “smarter" to the number 44-222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join thee-mail list.

In our previous episode, we welcomed legendary researcher, Dr. Brené Brown, to the Science of Success. We discussed vulnerability and learned that vulnerability is not weakness. It’s not oversharing and it’s not soft. We learned that even brave and courageous people are scared all the time. We discussed the incredible power of learning to get back up when you’re down. How you can stop caring what other people think about you and so much more in our previous in-depth interview. You absolutely can’t miss our last episode with Dr. Brené Brown. Be sure to check out our previous show.

Now, for our interview with Dan

[00:03:16] MB: Today, we have another fascinating guest on the show, Dr. Daniel Chao. Dan is a neurotech entrepreneur specializing in devices that improve brain performance. He’s the cofounder and CEO of Halo Neuroscience. The company’s first product, Halo Sport, is the first neurostimulation system built specifically for athletes. Before Halo, Dr. Chao was the head of business development at NeuroPace and a consultant at McKinsey & Company.

Dan, welcome to the Science of Success.

[00:03:44] DC: Hey! Thanks, Matt. Thanks for having me.

[00:03:45] MB: Well, we’re really excited to have you on the show today and dig in to some of these fascinating topics, because I know you really deep into the science and the research and the neuroscience around a lot of these stuff.

To begin, let’s take a really simple approach to this. Tell me about what goes on in the brain when we’re learning something. How does the brain at a scientific level collect knowledge and actually change as we’re learning?

[00:04:11] DC: Yes. So there’s a process called neuroplasticity, and that borrows from the word plastic, and we know of something that’s plastic that is it’s just like a material that can change shapes, and that is our brain. It’s at a microscopic level, but our brain is a living computer chip. The computer chip that powers your cellphone and your laptop is a static computer chip. Ours is even more special. Ours has the ability to create new circuits on demand.

The idea of a plastic brain has existed for a while. In fact, the Nobel Prize in the year 2000 went out to a group of scientists that discovered neuroplasticity and the mechanisms behind it. So, neuroplasticity was such a significant scientific discovery for the world that the Nobel Prize went out to a group of scientists in the year 2000 to recognize this accomplishment.

So, neuroplasticity is the process by which brain retunes itself based on our needs. It’s the process by which our brain creates new neuronal connections, new synapses with other neurons and it’s also a destructive process. So, processes that aren’t relevant anymore, like processes that we’re not using anymore will be selectively destroyed to make room for neuronal connections that are actually useful to us. So, yeah, that’s learning in a nutshell, like the cellular and like neuroscience explanation for how learning and memory works.

[00:05:52] MB: So let’s break that down and explain it in simple terms for somebody who’s listening in the audience. If let’s say I want to learn how to play ping-pong, and I’m practicing my swing, practicing my swing. What’s actually going on every time I do that inside the circuitry of my brain?

[00:06:12] DC: Yeah, great example you picked. So, playing ping-pong? Let’s just pick on the motor system. So how do you move through a perfect ping-pong forehand, for example? What you do is you practice. You get a friend or they’ve got these serving machines now and you’ll be on the receiving end of multiple, multiple forehand shots, and you do this for hours and days on end. After a certain number of usually hundreds or several thousand reps, you start to get really good at that.

So, it’s this repetitive practice, this focused, deliberate, repetitive practice that is really a signal to the brain that says, “Hey! I’m really interested in this. I’m so interested in this that I’m going to do this again. Will you please pay attention?” and you do it again, and you do it again, and you do it again hundreds, thousands of times.

Over the course of all of that practice, all of those repetitions, what’s happening in your brain is it’s realizing that this is happening and it’s building new neuronal connections to create a circuit such that you don’t have to think about it as much anymore. You can just call on this program and acclimate the circuit to produce this certain kind of movement. In this case, it’s the ping-pong forehand, reproducibly with a high-degree of skill with you thinking about it less and less and less overtime.

Ideally, this movement is so perfected that you can call on this program during the most critical points of a competition. So that, it’s ping-pong. If you’re Steph Curry, it’s a three-pointer. If you’re Lindsey Von, it’s a downhill ski run. But that is the reason that we practice. That is the reason why repetition is the foundation of what we think of as practice.

You’re doing things over and over and over again to basically like almost hone a groove within our brain to create these neuronal circuits that it becomes second nature at some point. Like at some point, you don’t have to think about moving your elbow and your wrist at just the right moment. It just happens automatically. That automaticity, when you think about happens in the brain, is this creation of a new circuit that you can call on.

[00:08:40] MB: I think you used an analogy at one point of it almost being like a path through the forest that starts out as maybe a hiking trail, and then becomes a dirt road, and then becomes a paved road, etc.

[00:08:51] DC: Yeah, that’s right. So it’s a fun analogy that we like to use in the company. Yeah, the first time you do it, it might feel like you’ve got a machete and you’re carving a path through the Amazon. But overtime, the second and third time you go down this trail, you’re like, “Ah! I don’t need to use a machete anymore, but I do need to kind of stamp down some of the weeds.” So you do that.

Then after a hundred trips down this trail, it start to look like a proper trail and then a road, and then a two-lane highway, then a four-lane highway. Before you know it, it’s this highly-functioning, well-paved road, and that is what you’re doing. That is what all these practice and repetition does little by little.

In the case of a circuit in our brain, instead of a road, think about a synapse. There are small synapses, there are big synapses, big, robust synapses that are packed with neurotransmitters. When they fire, they create really robust action potentials on the other side. Then what that does is it creates more of those, like bigger, more of these synapses leads to stronger, tighter connections, which is effectively a new circuit. Then you could also think about the cabling.

I’m not sure if you guys in previous podcasts have talked about myelination. But myelination is like the rubber sheath around your – Like a USB cable. The more of this rubber sheath that you have, this protective layer, the faster that neuron is able to conduct that electrical impulse. So, all of these practice leads to more and more robust synapses, which leads to more insulation around the cabling so that the signal can travel faster.

You as someone who has practice a lot, the benefits that you feel is a more automatic movement. In the case of movement, we’re talking about ping-ping, is a more automatic movement. But, obviously, it’s not limited to ping-pong. It could be state capitals. It could be your multiplication table, things that we learned as a kid that are second nature to us.

[00:11:16] MB: So, we’ve definitely hinted at and kind of talked about the idea of myelination and this notion that when you think something a lot or think about something a lot, you’re starting to reinforce and build that circuitry inside your brain. But I think it’s worth really rehashing this fundamental thesis, which may seem almost strange or even science fiction as to some people that repetition and practice and any kind of thought pattern ultimately, fundamentally changes the physical structure of the brain overtime.

[00:11:51] DC: Yeah. Isn’t that crazy? Thank you for bringing that up and repeating that and giving me some more time to talk about that, because, yeah, the brain is a plastic organ. If that’s one thing that like a teaching point from this podcast, I would really love to just hone in, is that our brain is a plastic organ and it adapts to our needs. That is one of the most amazing things about our brain, is that it’s able to adapt to our needs.

There are amazing examples of this. Take for example someone who’s had an ACL tear and they’re unable to move their knee. If you looked inside the brain, things are happening during this period of disuse. So, during this period of disuse, so let’s say their successful surgery but the knee is immobilized, because it needs to rest itself. During this period of disuse, you will see atrophy that happens in the quads, for example. Because they’re not being used, the body is not feeling it like it should.

So you’ll see, you’ll visibly see those muscles getting smaller. Maybe this happening in your life with an elbow or a knee or something like that, or someone that you know. But is often just right there in front of you. But what people don’t realize is that same process is happening in our brain. Our brain is remodeling itself such that it’s saying, “Oh! Hey, this part of the knee, I guess you’re not using it. Hey, if you don’t mind, I’m the neighboring structure. I’m just going to mosey on in and start taking over this part of the brain.”

So there’s remodeling in the brain because of disuse atrophy. I’m not sure if this exactly what you want to talk about, but this is the use it or lose it principle. Neuroplasticity cuts both ways. It’s amazing that it can adapt to our needs for things that we practice a lot, and that’s awesome, and we should all take advantage of that. But it’s this use it or lose it principle too that if you’re not exercising certain parts of your brain, there are neighboring structures that are hungry for that territory, and it’ll move in and you – There is the opportunity for you to lose that circuit, right?

As lovely as it is to grain and rebuild these circuits, we have to think about the things that we don’t practice on a day-to-day basis, because we could lose that ability just as easily as we could acquire something new.

[00:14:31] MB: And that’s a great, really compelling argument in favor of constantly learning and constantly improving yourself, because if you’re not, then you’re not just staying static. You’re actively atrophying and shrinking and, in some cases, your capacity is diminishing.

[00:14:46] DC: Yeah. Neurologists have talked about recommendations for a healthy lifestyle, and this is all in anticipation of living a nice, long life. One of the downsides of living into our 80s is that Alzheimer’s could come into play.

Neurologists have talked about just living a full life, especially into retirement. There’s this propensity to just rest too much. But neurologists have talked about just getting out there, having conversations, watching movies, talking about it. Having engaging conversations with friends, maybe even going back to work just to keep the brain active. I think most of your listeners are younger. So, this is typically not a problem, because we live really full lives, but it really begs the question, like, “Is there even more that we can do?”

[00:15:39] MB: So, I want to expand this conversation a little bit and think about from a broader perspective, because you’re somebody who spent decades studying the neuroscience, the physical structure of the brain. How we can look at brain interventions to improve brain health to optimize the brain. What are some of the most effective strategies that you’ve found both over the short-term? Let’s say you want a specific performance boost in a specific time period and also over a longer term to optimize our brain and improve brain health.

[00:16:13] DC: Yeah. So let’s dive in. there are lots of different things. So, I think one thing that we all know is important and yet we do nothing about is sleep. Especially when you’re young, there’s the demands of the workday and also the demands of a really active social calendar will often put quality sleep in jeopardy. There’s a price to be paid here. You could only power through so much poor sleep in your life. At some point, it starts to have an impact.

It might feel innocent enough at first, but this problem can compound on itself such that folks can get themselves into trouble. Your ability to be attentive and focused the next day after a crappy night of sleep, it becomes really challenging. Emotional control is also much, much more difficult after a poor night of sleep. We can get into all kinds of trouble if we find ourselves unable to control our emotions. Anger might step in, making kind of rushed decisions. They come into play. If this is happening on just the wrong day, that could get us into a bunch of trouble.

So, not only is that sleep good for neuro health. It’s just good for like good cognitive decision making the next day. So, everybody should think about good sleep. Good sleep to me is about good habits. Again, none of these is hard. You just got to do it.

So, trying to go to bed at the same time every day. So stick into a schedule. Take it easy on caffeine after a certain time. That time is different for everybody. But for me, it’s early afternoon. No more caffeine for me after, say, 1 or 2PM.

Take it easy on the alcohol. A lot of people think that alcohol helps them sleep, and that might be true in terms of sleep induction. So it might help you go to sleep, but for the rest of the night, it’s actually worse. So, take it easy on the booze. Actually, I would recommend just not drinking for a while and just feeling the benefits of quality sleep and you might make different life decisions because of that.

Go to bed in a cold room. As we’re coming out of the winter here in the United States, the temperatures are going to be picking up to the extent that it can have a temperature controlled room that’s on the colder side and that will help you sleep. So, all of these things, it’s a lifestyle choice. Most people can do it. It’s really a question if you want to do it, if it’s a priority or not.

Yeah, in terms of other things that like I do, other people should do in terms of like brain health land cognitive health or brain performance, I think about my day as a day that is unequal. So, the first part of my day, I’m usually coming off a decent nice of sleep. I have better executive function in the first part of my day. Not just me. We all do.

So, you should prioritize work. That is the most difficult for the earliest part of the day, because you’re going to be at your – Like a cognitive peak during this time of the day. So, if you want to schedule like the hard meeting. Don’t save it for the end of the day. You are likely going to be more emotional during the end of the day. Emotional control is a limited resource, and we start with a lot early in the day. Over the course of the day, you’re withdrawing from this bank account. Such that by the end of the day, you’re more likely to lose emotional control and the potential for making a bad decision increases later in the day.

So, yeah, think of your day as being unequal. Because of that, prioritize the hard work early. If there’s more mindless work, shift that to the end of the day if it’s possible at all. Yeah, those are just a couple of things that I do. Because of my line of work, I get asked about nootropics a lot. Obviously, Halo is a neurostimulation company. So, I get asked about neurostimulation and, I’m sure, Matt, we’re going to dive into that very deeply.

I can just say a little bit about nootropics, and that I don’t use any. I think the science is pretty muddy in this area, and I’m waiting for better science to come through both on the efficacy and safety side. I’ve tried many myself just empirically, and I haven’t found any of those experiences to be particularly compelling. Maybe caffeine could be considered a nootropic, and I do drink coffee. But, again, I stop by the early afternoon. But I do like pretty religiously every morning, drink some coffee to just kind of kick start my brain. Anyway, it’s just one that proactively get that out just in case that was of interest to you, your listeners, Matt.

[00:21:40] MB: Yeah. That was definitely something I wanted to ask you about, and I’ve had a similar experience. I mean, I’ve definitely experimented with a number of nootropics and done a little bit of homework on them as well. Have you ever come across – And this is getting far field or sort of what the context of this interview is, which is out of curiosity. Have you ever experimented with or done any homework on Ashwagandha?

[00:22:01] DC: I have not. That’s a new one.

[00:22:03] MB: It’s an interesting supplement. It’s a long story, but there’s a really cool website, and we’ll throw this in the show notes for listeners who want to do a little more homework on this. You might actually appreciate as well, Dan, but it’s called examine.com, and they basically do all the scientific – They comb through all the science. You can look up anything, whether it’s fish oil, Ashwagandha, any nootropic you can basically think of, like creatine, as aspartame, anything that you ingest basically that’s a supplement of some kind or another. You can basically see, they’ll compile all of these studies around that particular supplement or whatever it might be and give you what all the sort of amalgamation of what all the study say. So they say, “Oh, it has a moderate effect of increasing cognition, a minor effect on decreasing anxiety, etc.” It’s really fascinating stuff if you want to do homework on particular supplements and things.

Anyway, all that to say, I actually discovered looking at some of their most recommended things, I discovered ashwagandha on there as a nootropic and kind of messed around with it and thought it was interesting and it’s one that’s been around for a long time. So maybe we’re looking up at some point. We’ll throw all that stuff on the show notes for people who want to do some homework on that.

Anyway, let’s come back to the focus of your work, because I think it’s really fascinating and it’s something that is quite frankly completely – I mean, I’ve sort of heard of it, but completely alien, completely new, different to me other than prior to experiencing Halo. Tell me about how you’re taking advantage of some of this emerging brain science to, for lack of a better term, hack the brain or hack the way that the brain learns and improve it.

[00:23:35] DC: Yeah. So, I like the way you said that. So, there’s been this incredible wealth of information born out of leading research labs around the world that help us understand the brain. I would argue that it happened in the 90s with the decade of the brain. This is George H. W. Bush and his big push and it really, I think, starting from there, it just really spawned this new era of scientific research, like really focused this brain, towards neuroscience.

Where does that put us today? There’s this – All of these money and scientific attention that has been put in the brain. What exist today that’s a product or a service that we could all take advantage of? Sure, there’re been some advances in pharmacology. So, new drugs that we can all benefit from that primarily act on the brain, and we should all be thankful for that.

Especially with drug therapy for the brain, I think there leads a lot to be desired, because any drug for the brain, there’s usually a really long list of side effects. At the end of the day, the amount of benefit that you derive from this drug is actually fairly limited. So, I’m not saying that they don’t work, because they do. Obviously, there’s a really big business around drugs for the brain. But if you compare drugs for the brain versus the rest of the body, it’s down there. It ranks really, really poorly.

So, I started really thinking about this of like we have this completely renewed and far deeper, more intricate understanding as to how the brain is wired and how the brain communicates with different parts of itself through neurons and synapses and this kind of thing. Yet there isn’t a technology out there that’s really taking advantage of all of these renewed understanding of the brain, and this goes back to when I was in medical school. I went to Stanford for medical school and also have a master’s in neuroscience form Stanford. To sitting in a classroom and thinking like, “Well, if not drugs,” and there are certain problems with drugs that I think are just like that we can’t surmount. The fact that you have to take it by mouth, and it goes through the gut, into the blood. Does a lap around the whole body unnecessarily before it gets to the brain and usually it’s only a small portion of the drug that makes it into the brain. Then, similarly, goes all over the brain unnecessarily when it only needs to go to a small part of the brain to do its business. So there’s just a lot of friendly fire when you’re thinking about drugs for the brain. It’s a lot to task of this little molecule to do what we want it to do.

So, if we all agree that drugs for the brain will always have some sort of downside to it, what would be a completely different approach? I was thinking in medical school that, “Well, what if that completely different approach is not a drug at all? What if it’s a physical device that involves an electrode, a circuit and a battery? What if we stimulated the brain with electricity in a way that’s far more modern than the old approach of like using ECT?”

ECT, back in the 60s, would come a long way. Remember what computers looked like in the 60s. Think about what computers look like today. We’ve come a long way. So, what if we built electrical interfaces for the brain and we used electrons as medicine? We’ve long known that the brain is an electrical organ. So, why not speak its language and use electricity to retune circuits to either treat disease or to augment the neuro capabilities in otherwise healthy people?

So, that idea in medical school has led to a really long career in developing neurostimulation devices for the brain. So you imagined in my bio, my first company, which is this company called NeuroPace. There, what we built was like a pacemaker for the brain. So, imagine electrodes getting surgically implanted in the brain with a small computer that gets implanted in the skull for which the electrodes are connected to.

Now, this little computer has its own battery and its own software and computer chip and what it does is it’s constantly listening to the brain’s electrical activity. If it sees an electrical signature pop up that’s suggestive of a seizure about to happen, it proactively delivers a small electrical impulse to the brain to then normalize the brain’s activity.

So, what started as an idea is now an FDA approved product helping people with seizure disorder, so people with epilepsy in a way that we couldn’t have even imagined. Drug therapy is historically been really poor for this group of very needy individuals, and we come along with this completely different approach, this idea that might sound crazy at first, but if we take a step back, it also might be – Think about it in an open-minded way. It could be far more rational than using any drug. Like the idea of using a physical device and the benefit of an electrode is like we could target precisely the part of the brain that we want to target while leaving the rest of the brain and the rest of the body alone.

Also, a beautiful thing about a circuit is that you can turn it on and off whenever you want. You can’t do that with a drug. You take a drug and you’re kind of stuck with it until it clears itself. But with an electrode, because it’s connected to a circuit, we could flip it on and off at our disposal. So, really, like a different level of precision medicine that we could take advantage of when we’re thinking about a physical device, like a neurostimulator versus a drug.

So, that was my first company in this space of neurostimulation. Fast-forward to today, as you mentioned on the cofounder and CEO of Halo Neuroscience. Again, we’re building neurostimulators here. A different kind of neurostimulator though. So, it’s not a medical implant like my last company. So this is a wearable neurostimulator. So, importantly, no surgery involved. Our first product looks like a set of headphones. But if folks are on our website, what they’ll notice is some special pieces built into the underside of the arch of the headphone. Those are electrodes.

What that does is it gently physically contacts the scalp, and when you turn on the neurostimulator, it provides a level of neurostimulation that is strong enough to get through the skull while gently interacting with just the superficial layers of the cortex.

What that does – So 20 minutes of this special kind of neurostimulation. What that does is it induces a temporary state of hyperplasticity. Just a few minutes ago, we’re talking about neuroplasticity. So, neuroplasticity is the process by which we learn. It’s the process by which we create new circuits in our brain. Hyperplasticity is just more of that.

So, what can we do with this form of neurostimulation and the future of learning in memory? What we see is this is a tool that just about anybody could use to learn faster. Let’s face it, starting in our late teens, our ability to learn starts to decline. This process of neuroplasticity is most robust when we’re young. But as we get older, it starts to slowdown. Importantly, it never goes to zero, which we should all be thankful for of taking advantage of.

But let’s face it, the older we get, the more frustrating it is to learn. What I’m so excited about with this form of neurostimulation is that we’re able to induce these temporary states of hyperplasticity to use it to our advantage. So, this process of learning, we could facilitate that.

One way to think about our technology is that we can make your brain temporarily kid like so that we can learn at the rate, like which we used to, which to me is really exciting. Just full transparency, I’m in my 40s and I certainly remember the days when I was much younger. Even in my 20s when I was in medical school. I could just remember a lot faster. Lot more material in a much shorter time, and I hunger for those days. The cool thing about this technology that we’re developing is that it helps me get back to those days.

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[00:34:45] MB: So I want to break that down a little bit and really concretely and specifically, because I’m really curious about how to actually apply this. So if you induce a state of hyperplasticity. One, how long does that state last in my brain? Then the second piece of that is, if I learn something in that state, and I also have a question about sort of learning that can go on with that. Does the learning that takes place within that state, is that a permanently increased amount of learning?

I guess let’s start with those two, and then I also have a question about what kinds of things I can do, because I know the Halo Neuro is focused primarily around sort of athletic ability or motor skills. But if I wanted to put it on and read a book, could I do that and would that improve my learning retention and permanent sort of memory of what I just read?

[00:35:36] DC: All right. So, let’s pick them off one by one. The first thing you asked about is how long are you in this window of hyperplasticity? So, great question. So 20 minutes of neurostimulation opens up a window of about an hour of hyperplasticity. So let’s get really practical here. So what does that mean with our first product? Our first product is Halo Sport.

Halo Sport is just a fancy marketing term for a motor cortex neurostimulator. So, the motor cortex of this special part of the brain that controls movement in our bodies sits in our brain like a horseshoe going from ear to ear. Right over the top of our head. So, any set of headphones, the arch of the headphone just naturally goes over the motor cortex. Hence, the headphone form factor for Halo Sport. That’s why we pick that form factor, because it’s perfect for us. The arch of the headphone is just naturally going over exactly the neuro anatomy that we want to target. So we build our electrodes into the underside of the arch of our headphones. If you wear that for 20 minutes, what we then want you to do for the next hour is to practice some movement that you want to get better at.

So, we’ve been talking about athletes, and certainly applications in athletic pursuits. But, internally at the company, we have a much broader definition of what we think an athlete is. So, we would consider musicians athletes. So, think about like the technical mechanical skill of playing violin or piano or guitar. We think of folks in the military as athletes, and we think about the mechanical skill of, say, shooting a gun. We think of surgeons as athletes. In fact, we’re working with about a dozen medical schools already to help the next generation of surgeons learn how to tie sutures and this type of thing at an accelerated rate.

So, just getting really practical here, what we want athletes to do or surgeons or folks in the military, what we want them to do is wear the headset for 20 minutes generally while they’re warming up. So the warm up is about 20 minutes. They’re stretching. So on and so forth. The neurostimulation is about 20 minutes. So that’s a nice chunk of time. You’re welcome to take the headset off, after those 20 minutes of neurostimulation, and then what we want you to do for that next hour is to give us awesome training reps, like a thoughtful, deliberate training repetitions.

So, practice three-pointers. Practice your ping-pong forehand. Practice scales on the violin. Whatever kind of movement that you are practicing, during that next hour, you will learn that movement at an accelerated rate.

[00:38:27] MB: Is that learning permanent?

[00:38:28] DC: Exactly. So your question was, in the next hour, you did a bunch of practice and you learned more than you would have otherwise. Awesome! What happens to that additional lift in learning?

So scientists call this the durability of the effect, and it’s been scientifically tested and we can – If you’re interested in rolling up our sleeves, we can talk about some of the data. But, in short, just cutting to the chase, what you learned in the state of hyperplasticity is as durable as any result that you would have gained through a bunch of practice even without neurostimulation. So, it’s a durable effect.

I think, Matt, maybe why you asked that is many people are afraid of some sort of dependence to the neurostimulation, that you have to keep using it to maintain this additional lift in learning benefit, and that’s not true. So, for a brain, whether you learned it the regular way or you learned it with the benefit of neurostimulation. That lift in learning is yours to keep.

[00:39:41] MB: To come back to the earlier analogy of the path through the forest. It starts to pave that road, but the road stays paved even if you don’t ever use the stimulation again.

[00:39:52] DC: Right. So, yeah, the paved road will remain paved as it would even if you didn’t use neurostimulation. But the weeds – If you don’t practice, and this goes back to the first few minutes of the show. If you don’t practice, you’ll see cracks in the pavement and weeds growing through the pavement. If left untended for long enough, it’s going to grow back to the jungle.

[00:40:19] MB: That’s a great way to tie that analogy back up too and come back to the idea of that neuroplasticity cuts both ways and the brain can atrophy as well.

[00:40:27] DC: That’s right. That’s right. So you could lose this nice road. But importantly, the pavement doesn’t crack any faster if you use brain stimulation or not. The weeds don’t grow back any faster if you use brain stimulation or not. That road is as durable whether you use brain stimulation or no brain stimulation. That your road is your road.

[00:40:50] MB: All right. I have a couple more questions about this, because it’s such a novel and an interesting application of some of these cutting edge brain science that it’s a little bit scary for lack of a better term. I mean, I know you’ve done a lot of the research and it’s very safe from all the science. But I just want to hear a little bit more about that. I guess the first piece would be what happens if I put it on the wrong way or put it on the wrong part of my brain?

[00:41:16] DC: Yeah. So if you know how to put on headphones, you will almost certainly not be putting it in like a wrong part of your brain. So, the biggest problem that we have in terms of decisioning is for a lot of our younger users for style reasons. It’s cool or whatever to tilt your headphones backwards more than, say, the generation before. So that’s not us. For us, proper positioning is the headphones straight up and down if you’re standing straight up. So, nice and vertical.

We did a bunch of usability testing before we released our product, and 99% of people who just naturally put on our headphones had proper positioning. That 1% was a couple of young people that tilted it too far back.

[00:42:08] MB: Could I flip them forward and like juice up my prefrontal cortex and then do some reading?

[00:42:14] DC: So, let’s keep going. I want to answer that, but let’s keep going with this. So, let’s just say that you had it on wrong and you’re stimulating some other part of your brain, not the motor cortex. So the worse that could happen is you just don’t get the training benefit. So, let’s say you had it on incorrectly and you just did a bunch of training practicing ping-pong. You’re still going to get a training lift, because you practiced, but you’re not going to get an additional training lift, because your neurostimulation was mis-targeted. If that makes any sense.

So, just to kind of maybe close this chunk of the conversation on safety, because like I’m really happy that you asked, because I think for most people, their first exposure to hearing about neurostimulation is like they’re somewhat fearful of this idea. But the safety data for this technology is incredibly safe. So, we have a database of over a quarter million neurostimulation sessions. In our user base has been incredibly safe.

In the publish literature, there’s been about 4,000 articles published on this topic and there’s been safety data that goes along with just about every single one of these publications and some of them covering hundreds, if not tens of thousands of people sometimes for years on end. In the publish literature, again, it verifies what we found, is that this technology is incredibly safe.

[00:43:44] MB: Yeah. So, that’s great. That definitely helps kind of assuage my safety question. I think the physical piece is really interesting. I’m somebody who also spends a huge amount of time reading, learning, listening to audio books and podcasts and all these kind of stuff. Let’s say just for reading a book, for example, and it may not be possible with the current iteration of the Halo Sport. But could I, in theory, tilt it forward on to my prefrontal cortex and juice that up? That might be the wrong part of the brain quite honestly. I don’t know enough about exactly where that’s going to be happening. But the idea is basically could I reposition it or how would I want to position it or how would I use something like neurostimulation to then go read a book and have that knowledge sync in five times more deeply that it would have previously?

[00:44:31] DC: So, that’s a great question, and the answer is that you could. So, you asked about the prefrontal cortex. So, just for your listeners, the reason why you picked on this part of the brain is because the prefrontal cortex has been implicated in executive function, cognitive function, especially attention and focus. So, neuroscientists, especially cognitive neuroscientists have been interested in this special part of the brain thinking that if we can augment the circuit that centers around the prefrontal cortex, that we can augment cognitive function.

So, sure enough, there’s a wealth of data out there. Many of these papers have come out in the last five years. So, relatively new science. But there’s been dozens of publications that describe the use of neurostimulation applied to the prefrontal cortex that behaviorally generates, benefits in executive function and cognitive function, which just not to spill company secrets, we’re really interested in that.

So, you asked a question with Halo Sport. Hey, we know it’s a neurostimulator. We know it’s meant to target the top of your head, but what if I’m a power user? What if wanted to tilt it forward? So the prefrontal cortex for your listeners is kind of like the top part of your forehead, like right at the hairline in most people.

So, what if you tilt it forward such that the electrodes are now over your prefrontal cortex and you used Halo Sport, and it might look a little silly, because you’ve got headphones now on your forehead. But whatever, right? You want to do neurostimulation of your prefrontal cortex. You absolutely could. Would I recommend it? Maybe not, because Halo Sport is just not meant to target the prefrontal cortex. But we know that some of our power users, like many of our – We’re collaborators with a lot of different scientists and we know that there are certain labs that are using it in this capacity. So it definitely can be done.

[00:46:42] MB: Would the prefrontal cortex be the right place to put it to improve retention of materials that I was learning?

[00:46:50] DC: Absolutely. So you got that right. So there’s even a more special part of the prefrontal cortex called the dorsal lateral prefrontal cortex. So the DLPFC, especially the one on the left. So, this areas has been studied in great detail, probably – It is right up there with the motor cortex and brain regions has been studied with neurostimulation. The results have been really impressive. So, looking at attention and focus and memory, you can enhance all of those things if you stimulate the DLPFC. So, apply that to reading a text book to learn a new body of science or a foreign language or something like that would be a great application.

[00:47:34] MB: Very interesting stuff. So, for somebody who’s listening who maybe doesn’t access to a neurostimulation device, what would be kind of one action item that you would give them to start implementing some of the themes and ideas we’ve talked about today in terms of taking some basic steps towards improving brain health and brain optimization.

[00:47:53] DC: So we talked about sleep. We didn’t talk about exercise. Exercise has been shown over and over and over the – Like great for brain health. I don’t know if any of these is news. But if maybe us talking about it inspired people that actually do it, that would be a huge win for me and hopefully for this podcast. It’s simple enough. Get good sleep and also exercise regularly. I mean, those two things will go such a long way for brain health and performance.

We didn’t talk about vascular health. So, vascular health is brain health. This is for later in life, but all of these things start with health habits when you’re young. When the artery start to harden and narrow, you get into problems with good blood flow through the brain. You also get in to the nth degree. There’s what’s called a brain attack or a stroke. That could happen, and obviously that’s terrible for brain health.

But, healthier arteries start with good habits when we’re young. So that’s about eating right. Maintaining a good healthy weight, and exercise. Yeah, again, not rocket science. Nothing fancy. You just got to do it.

[00:49:12] MB: Great advice, and we talk about it all the time on the show, and we’ll throw some great episodes in the show notes as well that dig in to sleep strategies and much more. But it bears repeating that sometimes the simplest interventions are the most powerful.

Dan, for listeners who want to find more about you and Halo and all of your work and everything you’re doing online, what is the best place for them to go?

[00:49:33] DC: Yeah, the website’s got a ton of stuff. URL is really easy, it’s just haloneuro.com, and you could find us on all the different social media feeds, Twitter, Instagram, Facebook, like all the latest company news will also show up on social. Our email list, you can sign up for at our website. We’ll have like additional richer content that folks that really want to dig in and stay abreast with the company. I’d highly recommend that.

[00:50:03] MB: Well, Dan, thank you so much for coming on the show, for digging in to all these fascinating neuroscience. It’s really, really cutting edge stuff, and it’s fascinating. I can’t wait to see where this research keeps going and what other devices and applications you create overtime to help people optimize and hack their brains.

[00:50:21] DC: Yeah. Thanks. It’s been a lot of fun. Thank you so much for having me on the show.

[00:50:26] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Thanks again, and we'll see you on the next episode of the Science of Success.

July 04, 2019 /Lace Gilger
Mind Expansion, Focus & Productivity
Dr. Brené Brown-Glasses.png

Dr. Brené Brown: The Can’t Miss Interview On Shame, Self Worth Empathy & Living a Courageous Life

June 27, 2019 by Lace Gilger in Best Of, Emotional Intelligence

If you don't feel worthy of love and belonging, if you feel lesser than other people; if you can't forgive yourself for your mistakes or your terrible moments or the stupid things you've done in life; if you can't accept your humanness; if you can't show your face or eyes to others due to shame; if you can't own up to your mistakes for fear of judgement; if you compare yourself to others; if you constantly strive to prove yourself to others but feel as if you never measure up; then this interview with Brene Brown is for you.

We're living in a culture of `never enough'. I'm certainly feeling it. Are you? I never work hard enough, I don't help others enough, I'm not successful enough, I don't eat healthy enough... and on and on.

I have been struggling with the shame, vulnerability, perfectionism, anxiety and the feeling of 'not enough' my entire life.

Most of us live our lives hiding in our armor and trying to protect ourselves.  

Are you living with shame? Do you always feel an underlying itch of `never enough'? Do you find yourself disconnecting from people you love? If any of these questions ring true then I hope you'll check out this interview. Even if they don’t ring true to you, you will get a ton out of this amazing conversation.

These thoughts of `never enough' turn into feelings of shame and fear. How do we combat shame and fear? By being vulnerable and expressing gratitude, according to Brené Brown.

This shame, this culture of never enough, can only ever truly only dissipate by allowing yourself to be vulnerable.

Vulnerability leads to happiness, or as Brene Brown calls it, "wholeheartedness".

 This interview did an amazing job helping me understand the difference between sharing vulnerability in ways that lead to connection and over-sharing in ways intended to manipulate others - and why that kind of oversharing has always led to disconnection.

As Brown explains, we're drawn to other's vulnerability but repelled by our own.

This interview opened my eyes. It gave me a new perspective to my problems. Brene not only says why and how these issues arises but also share specific tools you can start using right now to overcome fear and shame, to live a courageous life, and to be happy.

After listening to this interview, something in me changed. I feel calmer now, I started to forgive/love myself more, tell myself its ok to be vulnerable/imperfect and that I am enough.

In this episode we welcome legendary researcher Dr Brené Brown to the Science of Success. We discuss vulnerability and learn that vulnerability is not weakness, it’s not oversharing, it’s not soft. We learn that even brave and courageous people are scared all the time. We discuss the incredible power of learning to get back up when you’re down, how you can stop caring about what other people think about you, and much more in this in depth interview.

Dr Brené Brown is a research professor at the University of Houston where she holds the Huffington Foundation – Brené Brown Endowed Chair at The Graduate College of Social Work. She is the author of five #1 New York Times bestsellers: The Gifts of Imperfection, Daring Greatly, Rising Strong, Braving the Wilderness, and her latest book, Dare to Lead, which is the culmination of a seven-year study on courage and leadership. Brené’s TED talk – The Power of Vulnerability – is one of the top five most viewed TED talks in the world with over 35 million views. She is also the first researcher to have a filmed talk on Netflix, “The Call to Courage” which debuted in April 2019.

We discuss with her:

  • The teacher appears when the student is ready

  • Life is about the willingness to show up, to put yourself out there, to be all in, when you can’t control the outcome 

  • It’s not the critic who counts - it’s easy to spend your life in the cheap seats and hurl judgement at people who are trying and failing 

  • Feedback is required for mastery of anything. 

  • Why are people so afraid to show up?

  • Our society doesn’t teach people how to get back up when the fall. 

  • Everyone spends their whole life tiptoeing around to ensure they never fall, but the more important skill is to build the skill of GETTING BACK UP. 

  • In our social and emotional lives we spend our entire lives tip-toeing around and being terrified of ever falling down. 

  • The importance of experiencing adversity. There’s a line between adversity and trauma, we need to experience. 

  • It’s not about being perfect at walking, it’s about LEARNING THE SKILL SET OF GETTING BACK UP AGAIN AND AGAIN

  • Courage is learnable, teachable, and measurable - and there are 4 key skill sets 

    • Rumbling with vulnerability

    • Knowing your values and how to live into them

    • Braving Trust

    • Learning to get back up

  • Courage is essentially the same thing as vulnerability. The Willingness to show up, put yourself out there, and be seen when you can’t control the outcome. 

  • Vulnerability is not weakness, it’s not oversharing, it’s not soft. 

  • Vulnerability, at its core, is about Uncertainty, Risk, and Emotional Exposure

  • “There is no courage without vulnerability” 

  • Courage spans the spectrum from everyday moments in your life, to the most epicly heroic experiences of your life. 

  • Vulnerability is the opposite of weakness, it's the MOST accurate scientific measure of courage. 

  • Vulnerability is not as hard, scary, or dangerous as getting to the end of your life and asking “what if I would have shown up?"

  • You want to look back and know without question that you contributed and put yourself out there. 

  • One of the most defining lessons of Brene’s seven year study on leadership is the importance of courageous leadership. 

  • Even brave and courageous people are scared all the time. 

  • It’s not fear that gets in the way of us being brave or vulnerable, it’s armor. 

  • “You can’t do any of this without self awareness?"

  • What is your go to armor? How do you self protect when you feel emotionally at risk or exposed?

    • Perfectionism

    • Cynicism

    • The Knower, more important to be right than get it right

    • People pleasing

    • Blustery posturing tough guy 

  • The armor weighs 100lbs, but the resentment weighs 1000lbs

  • What myths about vulnerability do you still believe? 

  • When you’re in your twenties and early thirties, you still believe that your armor serves you 

  • None of the drinking, the partying, the achieving, will take away the PAIN that the armor causes you.

  • How do you start to take off the armor? Loving kindness and self compassion. 

  • Self exploration is a key starting point to taking your armor off. 

  • To get rid of your armor - ask yourself:

    • How did your armor serve you?

    • How did it help you get what you wanted or needed or felt you deserved?

    • What’s the COST of the armor? 

    • What am I afraid of if I stop doing it?

  • When you work so hard to keep the peace on the outside, you wage a war internally. It’s not your job to make sure you don’t disappoint anyone.

  • “I do not calculate my value based on what other people think of me"

  • People pleasing is the bright side of manipulation. 

  • “Am I doing this because I really want it, or because it’s for someone else?"

  • How do you stop caring what other people think about you?

  • “I’m like a turtle without all the shells, but I’m in a briar patch” 

  • No one wants to burn out but they are living like they’re on fire.

  • “The mirror perspective"

    • Who are you around? Who are you hanging out with? Do they reflect your values and who you want to be?

  • You can replace the armor with something that helps you - CURIOSITY

  • Courageous people are usually DEEPLY CURIOUS 

  • Get curious about how you’re showing up, is it serving you? Are you self protecting in a way that’s keeping you small? 

  • Armor prevents you from growing. 

  • If you’re in your 20’s and you haven’t figured everything out yet in your life, that’s OK. 

  • "Don’t ask what the world needs, ask what makes you come alive. What the world needs is more people who’ve come alive."

  • How do you get back up when you’ve fallen down? 

  • Your brain is wired for survival. When something hard happens the brain is wired for survival - it focuses on protection - your brain goes into survival mode. 

  • Your brain thinks in stories - it builds and creates stories to explain the world around you - even if those stories are wrong.

  • A lot of the time we create stories that don’t reflect reality in any way. 

  • Your brain rewards you for creating stories, the more salacious and dramatic the better, even if the stories are completely wrong. 

  • One sentence that can completely change your life.

  • Why you should start using “The story I'm telling myself…” or “The story I’m making up right now is…"

  • The stories we tell ourselves are what keep us down and completely predict your level of resilience. 

  • Are you aware of the stories you tell yourself? Are you brave enough to check them out? IS there a recurrent theme to those narratives?

  • Homework: Take the daring leader survey. 

  • Homework: Educate yourself. Watch her TED talk, her Netflix special, read her books. Creating a shared vocabulary is the root of change.

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Love Brené Brown?! Here’s Our Show Notes, Links, & TONs of Extra Awesome Content By & About Brené!

General

  • Brené’s Website

  • Brené’s Daring Leader Survey

  • Brené’s LinkedIn, Facebook, and Twitter

Media

  • [Article] Mental Floss - Roosevelt's "The Man in the Arena" By Erin McCarthy

  • [Article] Wiki Article - Brene Brown

  • [Article] The Cut - “How I Get It Done: Brené Brown, Author and Research Professor at the University of Houston” By Gabriella Paiella

  • [Article] Calvin Ayre - “Op-ed: what poker can learn from Brené Brown’s ‘Braving the Wilderness’” by Lee Davy

  • [Article] Forbes - “Why You Need to Watch The New Brene Brown Netflix Special Immediately” by Danielle Brooker

  • [Article] Vanity Fair - “Brené Brown Wants to Change Your Life” by Sonia Saraiya

  • [Article] Washington Examiner - “In ‘The Call to Courage,’ Brené Brown has the best rule for dealing with people on social media” by Madeline Fry

  • [Article] LA Magazine - “Vulnerability Guru Brené Brown Is About to Become the Marie Kondo of Emotions” By Merle Ginsberg

  • [Article] CEO Magazine - “Exclusive interview with Brené Brown: “Failure is part of the ride.”” by Ruth Devine

  • [Article] USA Today - “5 takeaways on vulnerability from Brené Brown's 'The Call To Courage'” by Erin Jensen

  • [Article] Refinery29 - “Brené Brown On Scammers, Astrology & Influencer Culture” by Cory Stieg

  • [Article] Oprah Magazine - “Brené Brown's New Netflix Special Will Teach You How to Live Your Best Life” By Michelle Darrisaw

  • [Podcast] On Air with Ryan Seacrest - Brené Brown Breaks Down Why Being Vulnerable Is Crucial In Life

  • [Podcast] 10% Happier with Dan Harris: #185: Brené Brown, Vulnerability: The Key to Courage

  • [Podcast] Lewis Howes - Ep. 536: Brené Brown - Create True Belonging and Heal The World

  • [Podcast] Finding Mastery: Ep 146 - Dr. Brene Brown, Research Professor and Author

Videos

  • Netflix Original - Brené Brown: The Call to Courage

  • TED - The power of vulnerability | Brené Brown

  • TED - Listening to shame | Brené Brown

  • TEDxTalks - The price of invulnerability: Brené Brown at TEDxKC

  • Marie Forleo - Brené Brown Shows You How To "Brave the Wilderness”

  • Evan Carmichael - “You HAVE to Make a CHOICE: Am I Going to SHOW UP?” - Brené Brown (@BreneBrown) Top 10 Rules

  • The RSA - Brené Brown on Empathy

  • The RSA - Brené Brown on Blame

  • UHGCSW - Living Brave with Brene Brown and Oprah Winfrey

  • 99U - Brené Brown: Why Your Critics Aren't The Ones Who Count

  • OWN - Dr. Brené Brown: The Two Most Dangerous Words in Your Vocabulary | SuperSoul Sunday | OWN

  • Good Life Project - Brene Brown on The Power of Being Vulnerable

Books

  • [Amazon Author Page] Brené Brown

  • [Book] Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brené Brown

  • [Book] Braving the Wilderness: The Quest for True Belonging and the Courage to Stand Alone  by Brené Brown

  • [Book] Rising Strong: How the Ability to Reset Transforms the Way We Live, Love, Parent, and Lead  by Brené Brown

  • [Book] Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead  by Brené Brown

  • [Book] The Gifts of Imperfection: Let Go of Who You Think You're Supposed to Be and Embrace Who You Are  by Brené Brown

  • [Book] I Thought It Was Just Me (but it isn't): Making the Journey from "What Will People Think?" to "I Am Enough"  By Brené Brown

  • [Audiobook] The Power of Vulnerability: Teachings of Authenticity, Connection, and Courage  by Brené Brown PhD

  • [Audiobook] The Gifts of Imperfect Parenting: Raising Children with Courage, Compassion, and Connection  by Brené Brown PhD

  • [Audiobook] Men, Women and Worthiness: The Experience of Shame and the Power of Being Enough by Brené Brown PhD

Full Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 3 million downloads, listeners in over a hundred countries.

In this episode, we welcome legendary researcher, Dr. Brene Brown, to the Science of Success. We discuss vulnerability and learn that vulnerability is not weakness. It’s not oversharing and it’s not soft. We learned that even brave and courageous people are scared all of the time. We discuss the incredible power of learning to get back up when you’ve been knocked down. How you can stop caring about what other people think about you, and much, much more in this in-depth interview.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our email list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word “smarter" to the number 44222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join thee-mail list.

In our previous episode, we discussed how to hack your brain to finally create the results you want in life. We took a hard look at what really drives results and the reality that knowledge and skill aren’t what make you successful. The subconscious drives your behavior. That’s it. You don’t need any more tools to achieve your goals. You just need to change your beliefs and your subconscious set points for success, happiness and achievement. Action is the ultimate arbiter of your success. We asked; are you taking enough of it, and how can you take more? We discussed all of these and much more with our previous guest, John Assaraf. If you need a breakthrough to finally get where you want to be, listen to our previous episode.

Now, for our interview with Brené.

Please note, this episode contains profanity.

[00:03:24] MB: Today, we have another legendary guest on the show, Dr. Brené Brown. Brené is a research professor at the University of Houston where she holds the Huffington Foundation Brené Endowed Chair at the Graduate School of Social Work. She’s the author of five number one New York Times bestsellers; The Gift of Imperfection, Daring Greatly, Rising Strong, Braving the Wilderness, and her latest book, Dare to Lead, which is the culmination of a 7-year study on courage and leadership.

Brené’s TED Talk, The Power of Vulnerability is one of the top-five most viewed TED Talks in the world with 35 million views, and she’s also the first researcher to have a filmed Netflix talk, called The Call to Courage, which debuted in April 2019.

Brené, welcome to the Science of Success.

[00:04:06] BB: Thank you. I’m excited to talk to you.

[00:04:08] MB: Well, we’re super excited to have you on the show today. We’re huge, huge fans of you and your work and we can’t wait to really dig into it.

To start out, I just wanted to say I love that you reprised and brought back the Teddy Roosevelt arena quote in the introduction to Dare to Lead, because it’s such a great quote. It’s so simply encapsulates your message and this notion that this powerful idea that it’s at the root of vulnerability. It’s not about whether you’re winning or losing, but it’s whether you’re showing up and whether you’re in the game.

[00:04:41] BB: Yeah. I wish I could take back every single instance where I said something that was like hyperbole, so that when I said this people knew it was really serious. But that quote, it changed my life. There was my life before that quote and my life after that quote literally in a five-minute span, because I was – I guess the teacher appears when you’re ready, right? But I think I was so desperate. It was right after the TED Talk had gone kind of viral and I was so desperate for some kind of filing system to understand the vulnerability, the fear. What do I do with the support? Which was great and overwhelming, but what do I do with that 5% or 3% of criticism that’s so painful? I needed it so bad. So when I came across it that day, I just was like, “Oh! This is a complete framework for how I want to life.”

[00:05:38] MB: It’s such a great way to encapsulate a lot of your work, because at the core, it shows what so many people struggle with, and I want to dig into this, because you know so much about it much more than we do. But about why people are afraid to show up, to take action, to get out there in the world and do things, because it’s so easy to be criticized, to be shamed, to have people say negative things about you and it stops a lot of people from ever really showing and starting to really be themselves and to live their lives.

[00:06:10] BB: Yeah, I mean just the first two stanzas. It’s the critique who counts. It’s not the man who points out how the strong person stumbles or where the doer of deeds could have done them better. The credit belongs to the person who’s actually in the arena, whose face is marked by dust and sweat and blood, who strives violently, who airs, who comes up short again and again and again. Just those stanzas, to me, are life. It’s about the willingness to show up and put yourself out there and be all-in when you can’t control the outcome. That is everything, from work, to love, to sports, to parenting. I mean, to innovation and creativity. It’s the whole – It’s not the critique who counts. It’s so easy to spend our lives in the cheap seats and like hurl criticism and shame and judgment at people who are trying and falling and failing.

It’s so funny that one thing that has been so clear to me in the last 10 years, the kind of feedback you get from people who are in the arena in their lives is very different than the kind of feedback you get from people who have made a fulltime career out of cheap seating.

[00:07:25] MB: What is the difference in that feedback?

[00:07:27] BB: Not all of us who are trying to live a brave life are skilled feedback givers. So I don’t want to give that impression. But, when I see someone who’s kind of skinned up, bruised knee, stretch marks on the heart telling me, “Hey, I think you really screwed this up. Did you think about this?” I listen, because I see it as a person who’s also trying, but the cheap seat stuff is often delivered with paying no attention to how hard it is to put yourself out there today. I can’t do the sideline coaching. I’m not open to it. I really am not.

I love feedback, because one of the big parts of my work is I believe feedback is required for mastery of anything. I’ve developed – And the organization that I run here in Houston, a really vulnerable, honest, courageous feedback culture. We give feedback all the time right away on the spot in a kind, respectful way, but we are very much a feedback culture. So I am a big believer in feedback, but I do believe you have to be very thoughtful about who you accept it from.

[00:08:37] MB: I totally agree. Coming back to the people, the perspective of the people who are in the arena versus the people who are in, as you put it, the cheap seats. It’s funny because I have so many young people who are listeners of this show and I have nieces and nephews who are in high school and college and they are so scared sometimes to just take the first step. They’re so scared, as you put it, to show up. Why are people so afraid?

[00:09:02] BB: I think there are a lot of reasons, and I think some of them are demographic. I think some of them are informed by race and class and gender. I mean, I think it’s complex. But here’s what I would say. When you think about young people, and this is my 22 years of teaching graduate students. We don’t teach people how to get back up after they fall. Because we don’t teach people how to rise, they never take the leap.

Can you imagine if you didn’t know – If you physically fell and you didn’t know how to get back up? You’d spend your whole life tiptoeing around. You’d spend your whole life like bracing your palms on the hood of a car when you step off the curve, then you would follow the car with your hand until you open the door. Then you’d hold on to the oh shit handle as you try to get into the seat. You would never let go of everything and just walk, because you’re deaf ear would, “If I fall, I don’t know how to get back up.”

The same thing is true in our socio-emotional world. If we don’t know how to get back up after failure, disappointment, or setback, we will spend an enormous amount of energy making sure we never have to get back up.

So, for me, I have a lot of bounce. I have a lot of bounce. So, I’m willing to take chances, because I’m very secure in my ability to get back up. I think even if you think about going back really to young, young folks. Even if you think about letting kids experience adversity.

So, one of the conversations my husband and I had very early on when we were brand new parents is we both come from like divorce parents. A lot of really hard, hard shit. Stuff that we would never want to subject our kids to. At the same time, we both really respect our own and each other’s resilience. Did I just say he’s a pediatrician? He’s a pediatrician. So we have a lot of parenting conversations.

So, the big finding we came to was we need to let – There’s a line between adversity and trauma and we need to let our kids experience adversity, not so much trauma. That kind of sets us back. So, I think having experiences with adversity and knowing how to get back up makes people braver, because they’re willing to take a chance.

[00:11:26] MB: Such a powerful analogy and really shines light on this notion. I love the example of walking around with a fear of never being able to get back up. Because it’s so clearly highlights the idea that the truly important skillset is not whether you’re prefect at walking, but it’s just learning how to get up over and over again.

[00:11:47] BB: I mean, that’s it. I don’t even know who said the quote, but someone has a great quote that says, “The most important number is not the number of times that you fall, but the number of times you get back up.” That is so – I know it’s like cheesy, like queue the rocky music or whatever. But it’s just true.

So, what we know – I mean, for me, to be honest, Matt, if I think about all of my work over the last 20 something years, I don’t think that I’m more proud of anything that the research that we did on courage and the fact that courage is teachable, observable and measurable. It’s four skillsets.

But one of the key four skillsets is learning how to get back up. The first big skillset is the ability to vulnerability. We call it rumbling with vulnerability. The second one is really knowing what your values are and how to live into them, because people who are not super clear and just very gray clear about their values and what those behaviors look like are not as brave. They don’t risk the fall.

The next one is braving trust, learning how to trust yourself and other people appropriately. Then the last one is learning to get back up. So we can teach these things. But I got to tell you. As I step back and think about the way that we parent today. Not everybody, but a growing part of parenting, I think, unfortunately. The way schools are set up. We’re not teaching courage skills.

[00:13:22] MB: I couldn’t agree more, and in many ways that the root of that idea is what underpins our entire project with the Science of Success as well. I want to dig in to all of these different ideas. So let’s start at a high-level with courage. What is courage? When you say that, when you talk about it, how do you think about how we define courage?

[00:13:44] BB: It’s interesting, because I don’t have a definition for courage that’s any different than data-driven definition for vulnerability. We define vulnerability as the willingness to show up and be seen when you can’t control the outcome. The definition of vulnerability as a construct itself is it’s the emotion we experience during times of uncertainty, risk and emotional exposure.

I spent like probably, I don’t know, maybe 5 years, because I spent 90% of my time in organizations, big, fortune 10, big Silicon Valley companies, teaching courageous leadership skills. So, I spent so many years trying to convince people of a relationship between courage and vulnerability. Then it got very clear to me one day when I was at Fort Bragg working with Special Forces, and I asked a really simple question, which was – Because everyone thinks vulnerability is weakness. Everyone thinks that it’s oversharing. Everything is soft.

So I asked this question, “If vulnerability is uncertainty, risk and emotional exposure, give me a single example of courage in your life on the field, off the field, other troops, other soldiers. Give me a single example of courage that you’ve witnessed or experienced yourself that didn’t involve vulnerability, that didn’t involve uncertainty, risk and emotional exposure.”

It was kind of just silence and you could see these troops, they were just shifting in their seats and uncomfortable and a couple of them started putting their heads in their hands. Then finally one guy stood up and said, “Ma’am, there is no courage without vulnerability.” Three tours, there is no courage without vulnerability.

So, I think any conversation that we start around what is courage is it’s the willingness to put yourself out there when you can’t control how it’s going to go. If you’re putting yourself out there and you can kind of control or predict the outcome, you’re not being that brave. You’re probably doing good stuff, maybe, but you’re not being courageous.

[00:15:46] MB: I just got goose bumps when you said that. Such a powerful definition, and it’s something that’s so important. It’s such a needed message in today’s world, today’s society. I feel like so many people stick to what’s comfortable and what’s safe and they’re so afraid to step into uncertainty and to step into risk.

[00:16:11] BB: Yeah, I mean, it’s the Special Forces soldier. But it’s also the guy sitting across from the person he loves and thinking, “Shit, man! I want to say I love you. Should I wait to say it? Maybe I should wait for her to say it first. Okay, you know what? I’m going to be brave. I love you.” That’s also courage and vulnerability.

[00:16:33] MB: Yeah, that’s a great point. It spans the spectrum, right? It’s these every day moments of life and it goes all the way back out to these heroic achievements in the military and beyond.

[00:16:46] BB: Yeah. I mean, it’s the CEO of the startup looking for funding and being turned down 50 times. It’s the 51st time. That’s brave. That’s courageous. That’s vulnerable. So, this mythology that vulnerability is weakness, we just cross the 400,000 pieces of data mark, which was a big mark for us. There is zero evidence, zero, that vulnerability is weakness. It is by far our most accurate measure of courage.

In fact, we have a daring leader assessment. We put together an assessment for courageous leadership, and we worked with MBA and EMBA students at Wharton, at UPenn, Kelog, at Northwestern, and the Jones School at Rice. We spent three years putting together this instrument. Make sure it’s valid, reliable. Basically, it’s as simple as this. I can tell you how brave you are by measuring your capacity for vulnerability.

[00:17:52] MB: It makes perfect sense, because if you’re afraid to be vulnerable. By definition, you’re coming at that from a place of fear and scarcity.

[00:18:01] BB: Yeah. I mean, I love the fact that you just said every day scenarios, everyday situations. Yeah, I didn’t know how this podcast was going to go. I don’t know that I’m going to get on it and give it a shot. If I screwed up, it’s going to be out to tons of people, but it’s saying something to your roommate like, “Hey! Dude, you can’t keep leaving your shit everywhere. It’s not working.” It’s sitting down with your boss and saying, “Hey, I understand I messed that up, but the way you’re giving me feedback, I can’t hear what you’re saying. So I want to learn from you, but when you’re yelling and screaming and pounding your first, that doesn’t work.”

[00:18:38] MB: One of my favorite quotes of yours, and I’m paraphrasing this a little bit, but it’s this idea that vulnerability is not as hard or scary or dangerous as getting to the end of your life and asking yourself what if I had shown up?

[00:18:54] BB: For me and for the people I’ve interviewed that are late in life, I cannot imagine a more terrifying thing. I do not want to look back. There are two things that are really important to me when I look back on my life and my career. The first one is I do not want to look back and wonder what if. What if I would have said yes? What if I would have tried that? What if I would have said I love you first?

The other thing is I want to be able to look back and know without question that I contributed more than I criticized, because criticism is so easy. It’s not vulnerable. It’s not brave. Contribution, super brave and hard. Because everyone will have comments and thoughts about what it is. There’s very minimal risk of failure and criticizing.

That’s why the Teddy Roosevelt, it’s not the critique who counts. For me, it’s really not the critique who counts. So if you leave some kind of really shitty tweet and your avatar is an egg or like the little icon or some movie star and your handle isn’t your real name, useless to me. Block or mute forever, whichever is easiest for me.

But if you leave a really hard thing for me to hear, but it’s respectful and your name is there and your picture is there, there’s a 95% chance, if I see it, I’m going to come back and say, “Tell me more. I’m curious. Why do you think that? I’m interested. Can we dig in?” I might DM you and say, “This is a really interesting point.”

I mean, someone made a point about something that I said in Braving the Wilderness. I was talking about Black Lives Matter and why it’s important and I was talking about the dehumanization of people. A woman said, “There's something about the way you framed this sentence that felt privileged and tone deaf to me.” At first I kind of recoiled and I’m like, “Oh my God! I’m out here supporting this stuff that like I’m taking a lot of heat for, and then yet I'm still tone deaf.” But I was like, “Tell me more.”

We had this long conversation on our DM's on Twitter and I called my agent and said, “Stop the process. Is that a real thing? If need to change something. I wrote something that was in a privileged blind spot for me. I need to change it. I can make it better.” They stopped him and changed it. Random House did. So, feedback, even hard feedback, constructive feedback, difficult feedback, is not the same as being a critic your whole life and never risking vulnerability. It’s just not brave.

[00:21:32] MB: So, how do we start to step into vulnerability, or as you called it, rumble, with vulnerability?

[00:21:38] BB: The answer is pretty counterintuitive, because here's – When I spent the last seven years studying leadership, and I mean talking to everyone, leaders from everyone from Pixar, to Special Forces, from oil and gas companies in Singapore to people who work for the White House, like across-the-board. Talking to Fortune 10 CEOs, really asking what is the future of leadership.

So, it was the first time I had ever done a study where the answer saturated cross. There was not a single participant who said something different than, “Oh my God! The future of leadership is courageous leadership. We've got to have braver people and braver cultures.” We are facing too many geopolitical, environmental, just technology, everything is shifting so fast that if we don't have courageous people leading, companies won't make it. Organizations won't make it. Governments won't make it.

So was interesting is my hypothesis was wrong. So I assumed that the greatest barrier to what I call daring leadership or courageous leadership was fear. So as we started moving into this what we call selective coding, I went back to some of these leaders and said, “Wow! Okay, we're hearing it's brave leadership. We hear the only people who will be standing in the next five years and really meaningful leadership capacities are courageous people, building courageous cultures. How do you stay out of fear?”

These people looked at me like I was crazy. They were like, “What?” I said, “You’re a daring leader, how do you stay brave all the time?” They’re like, “I'm afraid all the time. I don't know what you're talking about.” I was like, “What?” But you’re a brave leader.” They’re like, “Well, you can put me on whatever list you want to, but I’m scared all the time.”

So, as we started digging in and digging deeper into the data and interviewing more people about that, what I learned was it's not fear that gets in the way of us being brave. It's armor. Armor gets in the way of us being brave. Armor gets in the way of us being vulnerable.

So, the difference is, let’s say, you and I are both leaders, and we're both on a scale from 1 to 10 thought – We’re both scared five. So, Matt’s a five scared leader, and I’m a five scared leader. But as a daring leader, Matt, you're aware of your armor and you choose to be vulnerable and show up and take it off even though it's really seductive to put it on. I, on the other hand, am not aware about how I use armor to show up. So, I stay in my armor.

So, the first thing we have to do is understand – I mean, you can’t do any of these without self-awareness. So the first thing is understand what is your go-to-armor. How do you self-protect when you're in uncertainty risk and feel emotionally exposed?

For me, it's perfectionism. I get emotionally intense and can talk over people. This is not mine particularly, but some people, they use cynicism as armor. Some people – And this is not mine either, but – I mean, trust me. I have a shit ton of it, but these just happens to not be mine. A lot of people have to be the knower. So when they’re vulnerable and feel exposed, they become the knower, and it's more important for them to be right than get it right.

So, we have to figure – I’m a pleaser. That's definitely mine, and I know when I'm wearing my pleasing, good girl, make everyone around me happy armor, because the armor weighs 100 pounds, but the resentment weighs 1,000 pounds. I become a really resentful, angry person.

So, where we start with learning how to rumble with vulnerability is examining what myths were we raised believing. Were we raised believing it's weakness? Were we raised believing that it's over-sharing? How were we raised?

Then the second question is what armor do I use to self-protect. Am I the blustery, posturing tough guy? Am I the knower? Am I the cynic? It's all bullshit. None of it matters. What is our armor? Does that make sense?

[00:25:34] MB: That totally makes sense. I love the little quip about how the armor weighs 100 pounds, but the resentment weighs 1000 pounds.

[00:25:41] BB: I mean, this is the thing. Even if the people listening are between 25 and 35, there is a difference between a 25-year-old and a 35-year-old, and the difference is when you're 25 – I have a 20-year-old daughter and I’m like, “Man! If you can get this now, I don't even know what you'll be able to accomplish.”

The difference is when we’re in our 20s and even our early 30s, we are still convinced that the armor serves us. We’re still fresh off adolescence. I mean, they moved adolescence to like 24 now or something, around brain development. We still believe the armor serves us. But by the time you get to 35, 38, 40, for sure. Then you're in kind of midlife and then that's when the universe is like – The armor, it's killing you, and the drink-in and the work-in and the achieving and acquiring. None of it will ever take away the pain that that armor causes you.

So, I think, really, if you look at kind of the people that we’re talking to probably today, this is such an opportunity in your life to figure out the armor and to really start using some loving kindness and some self-compassion to talk to yourself about how it's not serving you anymore.

[00:27:04] MB: Hey, I’m here real quick with confidence expert, Dr. Aziz Gozipura, to share a lightning round insight with you.

Dr. Aziz, how do you become more confident and what do people get wrong about confidence?

[00:27:18] AG: I love this question. So, my life mission is to inform people this one thing, that you can learn confidence. Because the biggest thing that people don't realize is that confidence is a skill. They think confidence is something that you're just born with, that the people that look confident just somehow have some ability that you don't have, and that’s what I thought for many years until I discovered that actually this is something we can learn.

So, what most people get wrong about this other than thinking that they can't, so they don’t even try, is think it’s going to be this huge undertaking and it’s scary and they try to just push through and do this thing that I hate to phrase, but it's so common, which is fake it till you make it. What they don't realize is that there is a much easier way, a simpler way and ultimately a faster way and a gentler way. That is to treat it like any other skill, like the guitar. You want to learn how to play the guitar. You want to break it down into its individual elements, like notes, chords, progression, scales. If you learn each individual thing, all of a sudden, you could play a beautiful song.

Confidence is absolutely no different than that, and you can break confidence down into its little individual elements, like body language, starting a conversation. How to be assertive? All these things can be broken down in sub skills, and if you just learn those sub skills one after another, take action on what you learn and practice it just like an instrument, all of a sudden, in a pattern, in a period of months – You could be stuck for decades, but in a period of months, you can have more confidence than you've ever had in your entire life. That's what I’m dedicated to doing. That's what I teach. That's what I create all my programs around, and that's really the message that I want to get out there to everyone listening and everyone in the world.

[00:28:54] MB: Do you want to be more confident and stop suffering from social anxiety and self-doubt? Check out successpodcast.com/confidence to hear more about Dr. Aziz and his work and become more confident.

[00:29:11] MB: You touched on this a little bit, but what does it look like when you start to take the armor off? And I think this might be a good place specifically to look at this, because people pleasing and that kind of stuff is also something that I really struggle and deal with as well. So, maybe since that’s something we both struggle with, how would you think about starting to take that armor off?

[00:29:31] BB: I think it's some self-exploration, for sure, and I think it's about always understanding, especially when we were young. I would say young as like five or six to probably early 20s. How did it serve us? We were both people pleaser. So, are we both use people pleasing as armor? I wouldn’t tie it to my identity or your identity, but I'd say it's armor for both of us, as you tell me.

How did it serve us? What did we gain by it? How did it help us get what we want or need or think we deserved? What has been the cost of it? What is the cost for that armor? What is the cost of not saying what's really on our mind? What’s the cost of taking care of everyone around us at our own expense?

I saw this quote in the feed. We do a bunch of training for this group of African-American therapist called Black Therapist Rock, and they had this quote in their feed the other day which is like – I could barely read it. I showed it to sisters and we are all like, “Ugh!” because I said, “When you work so hard to make everyone comfortable and keep the peace on the outside, you wage a war internally within yourself.”

I just thought, “God! That's so true.” Like, it’s not my job to make sure everyone is getting along here. It’s not my job to make sure no one is disappointed with me. On my 50th birthday, Oprah Winfrey gave me this incredible advice. She said, “If you think you're going to do what you love and do work that makes a difference and never piss off or disappoint someone, you don't understand.”

So, I think for me taking the armor off for me was about really getting to the place where I do not calculate my value based on what other people think of me. My people pleasing is kind of the bright side of manipulation, and I would much rather be not liked and respected and trusted to be truthful than I would to be liked. That just doesn’t serve me anymore.

So, every time I make a decision, still, I have to think, “Am I doing this because it’s what I really –” First of all, I just spent five years figuring what it was that I really wanted. Even now, like I wasn’t even sure, because I was so used to saying yes to make sure everyone was happy and thought I patted me on the head. So, I think the thing was what it is – I think where you start is how has that been serving me? What's the cost, and what am I afraid of? What’s my fear if I stop doing this?

[00:32:04] MB: Yeah. I think those are some great really, really powerful questions and a really excellent framework to start to take that armor off.

I'm curious, how did you come to a place – Because I think many people would like to feel or say or think that they don't calculate their value based on what others think of them. But the reality is that often times we do. How did you personally, or how do we, as me, the audience, etc., move past that or move beyond better or breakthrough that?

[00:32:39] BB: I mean, I had a therapist and a big ass breakdown. That would be the moving through your plan. It’s not good. I mean, if you think you can do this work on your own, you don't understand the nature of the work. We’re not neurobiologically hardwired to figure this stuff out by ourselves.

So, whether it's a therapist, a group, a men's group, friends that you can talk to. You have to think through this stuff aloud around people you trust where there's a lot of psychological safety, and you have to think through. You have to think through – I mean, it's really hard, because – I wrote an article on my website about I just celebrated 23 years of sobriety in May. I wrote about an exchange that I had with my therapist. I think I saw her for a couple of years, maybe two years, three years, and I remember one day going into her and saying, “Man, I need something for the anxiety. I need something. The people pleasing is out of control. The anxiety if out of control.” I’d been sober at that point I think for 10 years. I just given up flour and sugar.

So I was like, “I got a have something. I got no fall back here, no beer, no muffin. I'm trying not to work 60 hours a week. I got nothing.” She's like, “What do you want me to give you?” I said, “Something for anxiety or something,” and she said, “Say more.” I said, “I’m like a turtle, a turtle without a shell. I’ve taken off all the shells. I’m vulnerable turtle, but I'm in a briar-patch. Everything hurt. Everywhere I move pokes me and hurts me.”

She's like, “Maybe we should just talk about getting out the briar-patch instead of like trying to find a new shell.” I was like, “Get out the fucking briar-patch. That’s your advice to me? That's all you got?” Then I remember like that was such an important metaphor for me to share, because I think no one wants to burn out, but everyone's living like their own fire. No one wants to hurt or have to carry around the armor or the shell, but everyone's living in a briar-patch. I think this process involves really reflecting on who am I around. I always call that like the mirror perspective. Look at who you're hanging out with. Do those people reflect your values? Who you want to be? How you want to show up in the world? Are those people brave with their lives? You got to assess like who you're hanging out with. You got to assess what it is you want from life. Are you clear about what you want? If you're not clear about what you want – First of all, if you’re clear about what you want, you’re 25. That's weird to me.

Then I think the big thing that tell even leaders, again across, the globe is you can replace the armor with something that helps you, and that's curiosity. The one thing that really deeply brave people share in common is insatiable curiosity. They're curious about themselves. They’re curious about the world they live in. They’re curious about the people around. They’re curious about how to be better.

So, curiosity. So, I think for the people listening, it’s get curious about how am I showing up. Is it serving me? Am I myself protecting in a way that's keeping me small? I mean, that's the thing about armor, is it prevents you from growing into your gifts.

[00:36:02] MB: Some really great points, and one thing that you kind of casually tossed out that I thought was really important was, even this notion that you're in your 20s, if you're younger and you're not clear about what you want to do with your life, how you wanted to find and live your life. That's okay.

[00:36:19] BB: Yes.

[00:36:20] MB: I feel like there’s so much pressure in our society today to have everything sorted out. But the reality is that's not really the case, and it's all right to be figuring things out.

[00:36:30] BB: Yes! I finished bachelor’s degree when I was 29. 29. I spent the time until I was 29 doing a myriad of things, from bartending and waiting tables for six years. Taking customer service calls in Spanish. Hitchhiking through Europe, and I learned more about empathy and vulnerability and shame and the things if I study in those periods of time as I did in doctoral classes. Studying multivariate analysis of emotional variables. Nothing is wasted.

I told my daughter when she went to school and said, “If you already know what you want to be, I'm not paying for college, because we’ll find some kind of vocational training or something.” She's like, “Oh my God, mom! You're killing me. It's so cringe worthy to not know what you want to be when it's too awkward.” During freshman orientation, knows what they want to be. I’m like, “What is everyone want to be?” “Well, everyone wants like a doctor, or a lawyer, an engineer.” I’m like, “Yeah, those are some of the most miserable 30-year-olds I’ve ever interviewed in my life. I'm giving you the opportunity to study Latina feminism in the middle – Whatever, Middle Ages.” I don’t know if there was such a thing, but probably. “I'm giving you a chance to take STEM classes and liberal arts classes and take classes that may make no sense,” because it's this Howard Thurman quote that I live by, and Howard Thurman was like a Civil Rights activist, a theologian, and he said, “Don’t ask what the world needs. Ask what makes you come alive, because what the world needs is more people who’ve come alive.” Nothing is wasted, and it's the gifts that you can give us are an order of magnitude bigger if you were in your power doing what you love.

[00:38:18] MB: A great quote and a really important message and something that the listeners sometimes I think need to hear, because it's so easy to get caught up and the belief that everything has to be perfect and defined and we have to be on this trajectory, especially in today's world at such a young age.

But I want to change or really come back to something that we talked about at the very beginning, because I want to get one or two concrete strategies for developing this skillset as well, which is the ability to get back up. We talked about how important that is. How that's 100 times more important than learning how to walk.

What are some of the tools or strategies that you've uncovered for helping get back up when you fall down?

[00:39:01] BB: Yeah, there’s a lot of raw material to getting back up, but there's one piece of gold. One piece that you could listen to right now, and it could change your life over five minutes. That is understanding the neurobiology of falling. That when something hard happens, when we experience setback, disappointment, heartache, our brain is wired for one thing above all else, and that’s survival.

When something hard happens, the brain goes really limbic and it's like, “Oh my God! How do I protect you? How do I protect you?” and it's not just like – It's not like a bear is attacking you. I mean, like, it's like you and I work together and I come out of a meeting and you’re my boss. I’m like, “Hey, good meeting, Matt,” and you look at me like, “That sucked!” and you just keep walking in your office. That’s going to trigger something in our mind to go into survival mode, like, “Oh my God! My boss just said that sucked and shrugged his shoulders and walked into his office.”

So what happens is because the brain is wired that, we know now that the brain completely read story. I mean, like a computer reading an old punch card. The brain read story. It understands the narrative pattern of beginning, middle and end, and it craves a story to understand when something hard is happening.

What is happening? I don't know how to protect you. So if we give the brain a story, we get a chemical reward of, a calm reward, an, “Okay. I understand what's happening reward.” It's very seductive and necessary and helpful for us.

The problem is that the brain rewards us for a story regardless of the accuracy of the story, and the brain loves a story that if I said to myself, “I wonder what's wrong with Matt. He looks pretty pissed off. I guess maybe's having a hard day or maybe – I don't know.” The brain is like, “That's a shit story. You get nothing.”

But if I'm like, “Oh my God! Matt hates me. I knew he hated me. He’s trusted me. He's never liked me. I’ve have done something in that meeting that pissed him off. Oh my God! I'm in trouble. Oh my God! I’m going to get fired.” Then the brain is like, “Got it! Matt, dangerous, bad, against us, not safe.”

So, what the most resilient research that we found have in common and the significant change your life really is the story I'm telling myself. That when we fall, when we’re hurt, when we’re pissed, when we lose something or we’re disappointed, we fail at something at work. If we can challenge the narrative, the narratives that we make up and I can go to you and knock on your door and be like, “Hey, Matt. Do you have a second?” “Yeah, what's up?” I said, “I have a good day, and you looked really pissed and you were like, “That's sucked.” The story I'm telling myself right now is something happened in that meeting that you and I need to clean up. That you’re pissed off at me about something.” You look at me and you go, “No, man! No. No. No. No. No. Not at all. I’m just like I cannot believe these 9 o'clock meetings, instead of being done at 10, are over at 11 and 12. I mean, it just sucks. It's ridiculous. I have spin class every day at 10:30. I’m missing my spin class third time in a row.” I’m like, “Oh! What about the part where you hate me and are going to –”

The stories we tell ourselves are what keep us flat on the arena ground, mired in blood and sweat and dust. It's the narrative. Here's how that works. I use it every time Steve and I have a fight. The story I'm telling myself. I use it with the people at work all the time. I had just had a conversation with our CFO recently were I was like, “Oh my God! We were trying to negotiate this – A big partnership, and I said they’re going pull out of the deal.” He’s like, “What did you hear?”

I said, “I didn’t hear anything, but that the story I'm making up is they’ve had the redline now and they're not getting back to us with the contract redline.” He’s like, “They had the redline for 30 minutes at 60 pages.” He’s like, “Why are you making up stories?” I’m like, “I don’t know. I guess I’m in some fear and scarcity about this.” He’s like, “Okay. Well, keep checking out the stories with me, because that's a crazy ass story.” I was like, “Okay. Got it. Steve, my husband. Look, the story I'm making up right now is that you really do want to go. You're just pissed off because you don’t think I want to go.” He goes, “No. To be honest with you, I don't want to –Here's a great day. Hey, Brené, I have got a meeting at the hospital tonight. It's a dinner and a CEU continuing education. You can bring partners. But you don't really have to go.” Then I would get, “Fine. I don’t want to go.” He’s like, “Why are you being like that? I'm just saying, I know you’ve got a lot going on.” “No. It's fine. If you don't want me to go, I'm not – Whatever.”

Now it's like, “Hey, there's a thing tonight, and do you want to go? Partners are invited. When you say you don't want to go, I’m making up a story that you don't want me to go.” “No, I just know you’re busy.” “Okay great.”

This is the stories we make up and our ability reality check them completely predict our level of bounce and resilience. Are we even aware of them? Are we brave enough to check them, and can we find a narrative pattern? All of my stories that I make up always come back to I'm not enough and I'm disappointing people, which is like the bane of my existence. That's my work for this lifetime. So, if people could start thinking in this story I'm telling myself, the story I'm making up right now, we can probably use it 100 times a day in this office.

[00:44:46] MB: That’s a great tool and something that you can start implementing right away.

[00:44:51] BB: Yes. It’s so powerful.

[00:44:54] MB: Yeah, that’s amazing. For listeners, and this might actually be the answer to the question, but for listeners who’ve been listening to this who want to start somewhere, who want to begin implementing. We talk about so many important themes and ideas in this conversation. What would be one action item or step that they could take right away to start being more vulnerable, or to start getting back up, or to start implementing some of the themes that we’ve talked about today?

[00:45:21] BB: I mean, I think you could go – The Daring Leadership Assessments is free online. You could go to brenebrown.com. It’s in our dare to lead hub. You could take that. It gives you a pretty lengthy printout of the four skillsets of courage, vulnerability, rising skills, trusty skills and value skills and kind of tells you where your strengths are, where your opportunities for growth are. It's a very quick kind of thing to do.

I think a lot of this work that I do is very psycho-educational. The psychology part is you got to do some self-examination and some self-work, but the education piece is you've got to learn more. I think one of the biggest compliments I get after I give a talk is I already knew everything you said. But I didn't have any other words for it.

So, I think educating ourselves on what is vulnerability, what isn't vulnerability. I think if you're trying to get braver at work, I think dare to lead is a really great place to start. If it's about personal and work, the first place I try to especially start to explore shame, vulnerability encourage in both men and women is daring to lead.

So, I think – I mean, when we go into a place to do culture change work, we always start with book reads, our TED Talks, are something that ground people in language that they can use to talk about what they're experiencing and shared language is the root of change. So, if you're with your partner or a friends and you watch the TED Talk or the Netflix Special together and say, “I thought this was really good. I thought this part was kind of bullshit. Here are some language that was really helpful.” I think that’s how we see change happening. But language is absolutely a prerequisite for change.

[00:47:18] MB: Love the point about shared vocabulary. It's so important to have a common framework of words and ideas that you can use, because it really helps shape conversations.

For listeners who want to find out more about you, the TED Talk, the Netflix Special, the books, all of the amazing things that you're working on, what is the best place for them to do that online?

[00:47:40] BB: Yeah. I think the best place to find everything is brenebrown.com. It's just B-R-E-N-E B-R-O-W-N.com. One thing I will point out is after we finished the research for Dare to Lead, we decided this is important with give everything away.

So, there's a Dare to Lead hub that has a downloadable free companion workbook, the Daring Leader Assessment, a glossary, cards that you can download for when you're giving and receiving hard feedback that just have five or six language tips to use and don't use, a daring feedback checklist. We just made everything free and downloadable. So, have at it.

[00:48:19] MB: Awesome. Well, we’ll make sure to include all of those resources in the show notes at successpodcast.com. Brené, thank you so much for coming on the show. You're truly an inspiration. We are huge fans of you and your work, and this is a phenomenal conversation. So many powerful ideas. I laughed. I got goose bumps. It was awesome. I really, really enjoyed having you on here.

[00:48:39] BB: Thank you so much, Matt. I'm a big fan. So, it was really fun to talk to you and have, do this in person, or at least by computer.

[00:48:47] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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June 27, 2019 /Lace Gilger
Best Of, Emotional Intelligence
John Assaraf-01.png

The Shocking Secret You Must Know to Create Lasting Behavior Change with John Assaraf

June 20, 2019 by Lace Gilger in Focus & Productivity

In this episode, we discuss how to hack your brain to finally create the results you want in life. We take a hard look at what really drivers results and the reality that knowledge and skill aren’t what make you successful - the subconscious drives your behavior, that’s it. You don’t need any more tools to achieve your goals, you just need to change your beliefs and your subconscious set points for success, happiness, and achievement. Action is the ultimate arbiter of your success, are you taking enough of it, and how can you take more? We discuss all of this and much more with our guest John Assaraf.

John Assaraf is an entrepreneur, brain researcher and the CEO of NeuroGym. He is the author of two New York Times best-selling books and his latest work is titled “Innercise: The New Science to Unlock Your Brain’s Hidden Power”. Throughout his career, he has worked some of the world's top minds and has shared his expertise with millions of viewers on Larry King Live, The Ellen DeGeneres Show, and dozens of other media venues worldwide.

  • Emotions are triggered in your subconscious, that then trigger neurochemicals, which cause feelings, which you either like the experience of or don’t like

  • How do you deal with the subconscious fear of failure or disappointment?

  • The subconscious fear of failure can stop you from taking action.

  • Emotions are just signals for what’s going on in your brain and in your body

  • Instead of focusing on just on the emotion - focus on what’s CAUSING the emotion - use the emotion as a signal

  • When you don’t understand what’s causing you to be afraid and stopping you from taking action - you will be a VICTIM of your emotions

  • Our behaviors are an EFFECT - if you take action, that’s an effect, if you don’t take action, that’s an effect.

  • Ask yourself - why am I taking (or not taking) the action I want to take?

  • What does real science say that can help you really understand what’s going on?

  • Results are nothing more than effects… but the effects of WHAT?

  • What are the precursors to RESULTS?

  • What causes RESULTS in your life?

  • Here are the precursors to results:

    • Beliefs

    • Emotions

    • Values

    • Self-image, self-worth, self-esteem - what you believe about yourself and what you deserve

  • Whenever we have an implicit subconscious belief that differs from a conscious explicit belief we have “neural chaos” and you will “rationalize why you can’t or shouldn’t do it”

  • Rationalize = rational, lies

  • Not taking action is a behavior. So is taking action.

  • What’s going on in my subconscious mind that is preventing me from taking action?

  • If your values are in conflict with your beliefs - you won’t get the results you want.

  • Knowledge doesn’t drive behavior. Skill doesn’t drive behavior. The subconscious drives behavior. That’s it.

  • 96-98% of all of your thoughts, emotions, and behaviors are part of your “Default mode network” or your "automatic self"

  • How do you embark on the deliberate conscious evolution of yourself?

  • How do you ACCESS the subconscious mind?

  • How do you REPROGRAM the subconscious mind?

  • In order to REPROGRAM your subconscious mind - it takes PRACTICE

    • How many free throws does a basketball player have to shoot to make the automatic?

    • How much effort does it take for a baby to learn the alphabet?

    • It takes between 66 days and 365 days to reprogram the subconscious mind so that it does the work without thinking - so that it becomes automatic

  • People often confuse GATHERING information with what it takes to impregnate that information into the subconscious

  • You have to practice and exercise and build “neuro muscles” over and over again

    • Habits

    • Beliefs

    • etc

  • What is a habit in the brain? What is the belief in the brain?

    • It’s nothing more than a cluster of cells that have been connected and reinforced over and over again through time

    • All of your habits and beliefs and perspectives have been trained and reinforced into your brain

  • It takes hours and hours of practice, hundreds and hundreds of hours in many cases - to learn behavior or habit into the brain.

  • Everything always starts as a fantasy. That people then make into a fact. That’s how the process of creation works.

  • Feelings are just conscious awareness of the neurochemicals flowing through your body.

  • The new era of personal development and the new science of success is about understanding brain circuitry and reprogramming it

  • People often don’t need more TOOLS - the problem is that your beliefs and financial set points get stuck

  • How John’s mindset principles created $100mm in 6 months at his real estate company

  • What should you do if it’s too hard to you don’t have time to implement some of these ideas?

  • Are you interested in achieving your goals or are you COMMITTED to them?

    • If you’re interested you’ll do what’s convenient, but you’ll tell yourself stories about why you can’t achieve it

    • If you’re committed, you will do what it takes. You will upgrade yourself.

  • You’ll either pay the price of the discipline of life or you’ll pay the price of regret. Discipline weighs ounces, regret weighs tons.

  • 2 Specific Innercises you can do right now

    • “Take Six, Calm The Circuits”

      • Take six deep breaths, in through the nose, out through the mouth like your blowing into a straw - and deactivate the fear center of the brain

    • “AIA"

      • Awarenesses

        • Of Thoughts, emotions, feelings, sensations, and the behavior you’ve just been engaged in for the last 1-5 minutes

        • State of no judgment, no shame, no blame, no guilt - just pure awareness

      • Intention

        1. What’s your intention right now?

      • Action

        1. What’s one action you take right now to make that a reality?

  • Awareness is what creates choice, choice creates freedom

  • Homework: Cognitive priming. Ask yourself - what do you want from every area of your life?

    • “I’m so happy and grateful for the fact that…"

    • Bring forth all the thoughts, behaviors, people, knowledge and skills so that can make this a reality today

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • John’s Website

  • John’s Instagram, Twitter, and Facebook

  • NeuroGym website

Media

  • [Article] Make a Vision Board - “Meet John Assaraf” by Susan

  • [Article] Awaken the Greatness Within - “44 Inspirational John Assaraf Quotes On Success” By Asad Meah (are these quote pages helpful/useful?)

  • [Article] Goalcast - “John Assaraf Wants to Help You Reach Your Full Potential by Rewiring Your Brain” By MJ Kelly

  • [Article] INC. - “12 Daily Habits Practiced by Highly Successful People” By Christina DesMarais

  • [Article] Thrive Global - “Unlock Your Brain’s Hidden Power: With John Assaraf, CEO of NeuroGym” by Yitzi Weiner

  • [Article] Thrive Global - “How to Create a Successful Routine That Makes You 10x More Productive” by Anthony Moore

  • [Article] Mind Body Green - “Why Simply Setting Goals Still Isn’t Motivating You to Follow Through” by John Assaraf

  • [Article] Forbes - “Self Improvement Through Neuroscience And Technology” by RL Adams

  • [Article] Mind Movies - “[Interview] John Assaraf Reveals Why Money May Not Solve Your Money Problems” by Natalie Yedwell

  • [Article] Entrepreneur - “How to Strengthen Your Brain for Success” by David Meltzer

  • [Article] Manifestation Portal - “Who is John Assaraf”

  • [Article] The Law of Attraction - “John Assaraf: Brain-A-Thon & Winning The Game Of Money”

  • [Podcast] The One Thing - Episode 22: The ONE Thing for Developing a Millionaire Mindset w/ John Assaraf

  • [Podcast] Awakenings with Michele Meiche - Innercise: The New Science to Unlock Your Brain’s Hidden Power - John Assaraf

  • [Podcast] The Playbook - John Assaraf: How To Properly Utilize Your Brain

  • [Podcast] Impact Theory - John Assaraf How to Upgrade Your Mindset in 46 Minutes

  • [Podcast] Go Pro with Eric Worre - John Assaraf: Unlocking the Power of Your Brain

Videos

  • John’s Youtube Channel

  • How to Set and Achieve any Goal you Have in Your Life - with John Assaraf Part 1

  • Part 2 - How to Set and Achieve any Goal you Have in Your Life - with John Assaraf

  • The easy 4-step process to achieving any goal!

  • Team Fearless - Train Your Brain To Make More Money - John Assaraf

    • Are You INTERESTED Or Are You COMMITTED? - John Assaraf

  • David Laroche World - How to teach and train your brain to Get What You Really Want ? - John Assaraf

  • MindValley - Retrain Your Financial Brain | John Assaraf

  • Be Inspired - THIS WILL TRANSFORM YOUR LIFE! The "Brush And Prime" Ritual

  • Success Archive - What People Don't Realize About Life | Listen This Everyday and You'll See Changes in Your Life

  • Lewis Howes - John Assaraf on Unlocking Your Brain's Full Potential with Lewis Howes

  • Finerminds - John Assaraf shares his Vision Board

Books

  • [Book Site] Innercise by John Assaraf

  • [Book] The Answer: Grow Any Business, Achieve Financial Freedom, and Live an Extraordinary Life by John Assaraf and Murray Smith

  • [Book] Having It All: Achieving Your Life's Goals and Dreams by John Assaraf

  • [Book] The Complete Vision Board Kit: Using the Power of Intention and Visualization to Achieve Your Dreams  by John Assaraf

  • [Book] The Street Kid's Guide to Having It All by John Assaraf and Peri Poloni

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

In this episode, we discuss how to hack your brain to finally create the results you want in life. We take a hard look at what really drives results and the reality that knowledge and skill aren't what make you successful. This subconscious drives your behavior. That's it. You don't need any more tools to achieve your goals, you just need to change your beliefs and your subconscious set points for success, happiness and achievement. Action is the ultimate arbiter of your success. Are you taking enough of it? How can you take even more? We discuss all of this and much more with our guest John Assaraf.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word “smarter” to the number 44-222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed improving your mental nutrition. Decades ago, we realized that our society had started eroding our physical health with desk jobs and fast food and we became conscious of the need for fitness and nutrition. Now, we stand at the precipice of an even bigger struggle. We're healthier and happier than ever before and yet, anxiety, suicide and depression are on the rise.

How do we improve our mental fitness and take action to challenge our rationality, our impulsiveness and our bad habits? Do you want to finally move past inaction, procrastination and laziness? Do you want to feel happier about the world? Listen to our previous interview with our returning guest, Mark Manson.

Now, for our interview with John. Please note, this episode contains profanity.

[0:03:32.6] MB: Today, we have another exciting guest on the show, John Assaraf. John is an entrepreneur, brain researcher and the CEO of NeuroGym. He's the author of two New York Times bestselling books and his latest work is titled Innercise: The New Science to Unlock Your Brain’s Hidden Power. Throughout his career, he's worked with some of the world's top minds and has shared his expertise with millions of people on Larry King Live, Ellen DeGeneres Show and dozens of other media outlets worldwide.

John, welcome to the Science of Success.

[0:04:00.8] JA: Hey, Matt. Great to be with you. Thanks.

[0:04:02.5] MB: Well, we're very excited to have you on the show today and to dig into all of this. I'd love to start out with an analogy that I've heard you share in the past, which is this idea that our emotions are like a car's dashboard. Tell me more about that and how people misunderstand it.

[0:04:20.6] JA: Let's dive right into it, right? Well, when you do a little bit of brain research and you start to understand a little about the circuits of the brain, what turns them on, what turns them off, what's the neuro-chemistry that's actually causing people to put their foot on the gas and let's go, let's make things happen and what causes people to put on the brakes and stop dead in their tracks, you have to look at the world of emotions and feelings, which are two different things.

From a pure neuroscience perspective, we have emotions that are all triggered in subconscious that trigger neuro-chemicals that causes these feelings, that people either like or don't like, that they resonate with or they don't. When somebody has any emotion, so for example, if somebody has a goal to achieve; grow their business, make an extra $25,000 a year, or $25,000 a month in income, if they have the goal that excites them and lets say, dopamine is released and they share it with a co-worker, or a friend, or a partner and they release these oxytocin neuro-chemicals that is the bonding and love chemicals, everybody feels great, what happens if there's a subconscious pattern, for example, or a subconscious fear of failure, or being disappointed because you tried and failed, then you're embarrassed, or ashamed, or ridiculed, the neuro chemicals of fear will actually stop people from actually taking action.

When we talk about emotions, emotions are just signals for what's going on in your brain and through your body, and so our feelings. Instead of focusing on the emotion, what we need to be focusing on is what's triggering this disempowering, or destructive emotion, or this debilitating emotion that's preventing me from taking action. Procrastination is one of the greatest facts of fear.

When people don't understand what's causing them to not take action, or to take risk, then they are going to be victims of their emotions. I like to share with people that you want to be aware of what are your core emotions, what are the feelings that move you forward and the feelings that stop you and then how do you manage and then master them, versus becoming a victim of them?

[0:06:51.8] MB: I love that phrase, ‘a victim of your emotions’. It's so true. There's so many instances and examples of people who have this desire to do something and yet, they always seem to get distracted, or never quite take the action, or never really get there and keep self-sabotaging. It's a great way to phrase that. It’s calling them victims of their own emotions.

[0:07:14.3] JA: The thing that is worthy for everybody to take a look at is our behaviors, our effects, right? If we take action, that's an effect. If we don't take action, that's an effect. Our emotions are effect. Procrastination is an effect. The question that a smart person is going to ask themselves is why am I, or why am I not taking the action that I want to take or should take?

This is where the body of work that I've done around Innercise, it's around unlocking your brain’s hidden power and potential. When most people focus on personal development, I love the Science of Success podcast, because I'm all about the science of what's the real science that'll show me and help me understand what's really, really going on.

When we talk about results, results are nothing more than effects. The question is effects of what? What is the precursor to all results, or what are the precursors to all results? We know what they are and we know what triggers them in the brain and we know what to do about them if they're disempowering or destructive.

[0:08:26.7] MB: That's such a crystal clear way of thinking about it and breaking the process down; what are the precursors to results? I love that way of thinking about it. Let's dig into that. What are they?

[0:08:37.3] JA: Number one is going to be your beliefs. Let me give you some things to chew on for everybody who's listening. Let's say you have this belief that you can make $500,000 a year and you're really excited about that. We call that a decorative belief, a belief that you can declare. “I can make $500,000 a year. I want to make $500,000 a year.” What if you have another belief that maybe you've developed over childhood, or in your 20s and 30s that says, “But I don't have a college degree, so am I really smart enough? Am I worthy? Do I really deserve that amount?”

Whenever we have an explicit belief, for example, that contradicts our implicit subconscious belief, we're going to have something known as neural chaos and we won't take action. We will procrastinate and we'll rationalize why we can't or shouldn't, and the definition of rationalize is we’ll tell ourselves rational lies and it'll make all the sense in the world at the time. Beliefs drive behavior, but specifically subconscious implicit beliefs, versus conscious goal, wanting or desiring beliefs. That's number one.

Number two, we talked about already and that is emotions. When we have an emotion that is going against our natural propensity for safety first, the brakes go on in our brain. The motivational center is deactivated. If we have a fear for example, of being embarrassed, ashamed, ridiculed, judged, disappointed, fear of success, fear of failure, there's 50 different types of just fears that will hold us back, emotions drive behavior.

Not taking action is a behavior, so is taking action. If we're not taking action, emotions are again, part of our subconscious, and so we have to look at what is going on in my subconscious mind that's putting on the brakes of behavior? I know I need to take action. I may even know what to do. I may even have the freaking blueprint to do it. If you're not taking action, even though you have the knowledge or the skill, then there's something that's triggered in the emotional center of the brain, the limbic system that's putting on the brakes and deactivating motivational and motor cortex of the brain.

Beliefs, limiting one specifically, and then emotions, are two values, or three. We will move towards things that we value the most. Now when we have conflicts between what we value, so I'll give you an example. Let's say you're newly married and you really value your spouse, your significant other. Maybe you even have a one-year-old, two-year-old, three-year-old, whatever the ages of a little child. Let's say you value your family like, “Oh, my God. This is unbelievable.” Then you have a belief that in order to take care of my family, I've got to work 60, 70 hours a week to make enough money to take care of them, to support them, to have safety and security for them. Well, guess what? Your beliefs are going to override your values and you're going to be a workhorse and not spend time with your family, because a belief will override a value.

Beliefs, emotions and values are three of the things that hold people back from taking action. Then there's another one and that is self-image, self-worth, self-esteem, those all combine for this one category of what do I really believe about myself and what do I believe I deserve? When we have all of these mental constructs all wrapped around in the emotions, that is what is going to drive behavior more than anything else. It's not knowledge, it's not skill, as relates to achievement of a goal.

It has to do with what is really happening at the subconscious level that has been conditioned from the time we are born, without any beliefs, without any habits, without any emotions, without any constructs. When we start to take a look at beliefs, emotions, values and habits and self-esteem, self-worth, that is what's going to drive our behavior and cause us to take action or not and to what degree we will.

This is the stuff that I guess for me, this is my play zone. This is the stuff that I discovered many, many, many years ago as a 19-year-old under-performing kid that didn't think I was smart enough, good enough, or worthy enough to do anything with my life. My results were showing it and the police would probably tell you the same, and so did my teachers. I'll share with you a couple stories after you and I say hello again, because I know you're being very patient with my long-winded answer.

[0:13:34.9] MB: Perfect. No. I mean, there's so much to unpack with that and I want to hear a couple of these stories and then I want to really dig into the meat of how to do this. One of the things you said to me really hit home, which is the idea of knowledge doesn't drive behavior. Skills don't drive behavior. The subconscious is what drives your behavior.

[0:13:51.0] JA: Correct. All of the latest research shows that 96% to 98% of all of your thoughts, emotions and behaviors are part of something known as your default mode network, or your automatic self. Once we are conditioned through imprinting, coaching and modeling years and experimental years, once our subconscious is programmed and conditioned, the second hierarchy of the brain efficiency goes right to work and makes anything that took conscious effort and makes it unconscious, or subconscious and there's no thought and very little energy required to fulfill it.

This is where I've worked for 38, 40 years now. Actually it’s about 40 years, on understanding how do you get access to this subconscious where the software, the programming is, and how do you reprogram your own subconscious mind? Again, that's what I did in my book Innercise, is here are some of the best methods to access the subconscious mind and then reprogram it almost like, I call a deliberate conscious evolution, is you're deliberately evolving yourself, as opposed to waiting for time to do it. You're just accelerating through technologies and evidence-based methodologies.

There are ways to do that. I did it for myself in health. I've done it for myself in business and the finances and I've done it with tens of thousands. I've taught 100,000s of students around the world. Including a company that I built from myself as the CEO of RE/MAX Of Indiana to a 2,500 salespeople who did 4 and a half billion dollars a year in sales at our prime, before I sold it in 2007.

[0:15:41.8] MB: That's amazing. I want to dig into this. What was the phrase again? Deliberate self-evolution?

[0:15:47.0] JA: Deliberate conscious evolution.

[0:15:48.9] MB: Deliberate conscious evolution. I love that. I want to unpack the two key pieces of this, which is how do we access the subconscious mind and all the things that are going on there and then how do we reprogram it? I know those are related, but separate pieces.

[0:16:04.9] JA: We know for example that we have different brainwave frequencies, right? We have beta, alpha, theta, delta, gamma and every combination thereof. There's at any given time, there's 40, 50, 60 different variations of brainwave frequencies. When we're talking like this and we're paying close attention to what you and I are talking about, we're mostly in a beta brainwave frequency.

Now we also know that if we just calmed down and relaxed a little bit more, maybe took 6, 10, 12 breaths, closed our eyes and went into a mindfulness state, more of an alpha brainwave frequency, or even go a little bit deeper from just a relaxed calm state, into a slight meditative state, we know that we're basically setting aside this conscious part of our brain and we can access our subconscious part of our brain.

The first thing to know when we're playing with retraining your brain is you don't retrain your brain for the most part by reading a book, but if for example you are sitting quietly without falling asleep, but putting yourself in what we call as a hypnagogic state, if you move into a quiet, relaxed state and let's say, you listen to the book, you're going to bypass this conscious processor and then you're going to access the subconscious mind, where your retention levels are going to be 10, 20, 30X.

When we are listening to, let's say self-talk, or affirmations, or we are doing visualizations and accessing the occipital lobe in the brain, when we do mindfulness practices, when we use subliminal programming, when we get into a calm state and we look at a vision of our goals in a calm, relaxed state, without focusing on well, how am I going to achieve this, and we start to activate the emotional centers of the brain, activate the visual centers of the brain, activate the motor cortex of the brain, now we are accessing the subconscious part of our brain, which once we program that part of our brain, it then goes to work on making whatever it is that we're conditioning it to do automatic.

Here's something that I just – it would be remiss for me not to tell people this. In order to reprogram your subconscious mind – I want everybody to pay really close attention. A lot of people think that you do it one time, three times, five times, 10 times and you're really good at it. Think about this. How many free-throws does a basketball player have to shoot in order to get really, really, really good and make that automatic? How many efforts does a baby require to learn the alphabet, or the multiplication, division and addition tables? How much time does it take conscious effort for a baby to learn how to tie his shoes, or to learn how to use a spoon and just get food out of a little baby food jar?

Here's what we know. It takes between 66 days and 365 days to reprogram the subconscious mind and/or program the subconscious mind so that it does the work without thinking. It becomes automatic. Where most people make this just this monstrous mistake is they confuse gathering information, which happens at the conscious level of our being with what it really takes to impregnate that into the subconscious, so that it starts to do all the heavy lifting.

When we're talking about training or retraining your brain, think about this, if you're wickedly out of shape and you're 20 pounds overweight, or 15 pounds overweight, how long does it take you to release the weight in a healthy way and get into good shape so you can run a 10K run? It's going to take you four, or five, six, seven, eight weeks, right? Well, this is the same type of principle. You exercise to strengthen your physical muscles and internal organs and you Innercise to strengthen your core neuro-muscles.

Confidence is a neuro-muscle. Self-esteem is a neuro-muscle. Beliefs are neuro-muscles. Habits are neuro-muscles that are either weak or strong, constructive or destructive, empowering or disempowering to varying degrees. Every athlete knows they have to practice before a performance. Every Navy SEAL, every astronaut practices perfectly so that they perform perfectly. It's not just practice, it's perfect practice makes perfect.

When we're dealing with the brain, an easy visual for somebody to take a look at is imagine if you had two coders, they're coding software. One was a beginner, had no idea of what she's doing, another one is got 10 years of experience and can just program incredibly. Well, how did they get to becoming a really good programmer? They had to practice, they to make a lot of mistakes and to figure out the right code and the right programming language and then they could let it rip. Well, our subconscious mind works just like that. Whatever you have been conditioned, or whatever you condition or program your mind with is what it will perform.

[0:21:50.0] MB: So many different things that I want to follow through on that. This point that you made, which is really, really important, especially for everybody listening to this show because it's so easy to fall into this trap, that people often confuse gathering information with what it actually takes to subconsciously implant and really embed that information into your habits and your belief structures and the subconscious structure of the brain itself.

[0:22:16.5] JA: That is totally correct. If we want to just unpack it a little bit more, if you think about what is a habit in the brain? What's a belief in the brain? What is it? The answer is it's nothing more than a cluster of cells that have connected and have been reinforced over time. There isn't anybody who's listening right now that was born with any beliefs, any habits, any perspectives. All of that was trained into your brain, or conditioned into your brain through your parents, your teachers, books, experiences, repetition, emotions, associations.

If a limiting belief, for example, I'm too young. I'm too Asian or Caucasian, too whatever, too young, too old, any limiting belief. I'm not smart enough, not good enough, not worried enough. That is nothing more than a pattern in the brain. A habit is a coalesced set of thoughts, emotions and behaviors that have been automated to conserve energy, period. That's all it is.

If a thought, or an emotional pattern, or a behavioral pattern is nothing more than cells connecting in the brain, then is there a way to deactivate the unwanted, or disempowering ones and is there a way to input new patterns in the brain that are constructive and powerful? The answers abso-fuckin-lutely.

[0:23:48.5] MB: Let's dig into a little bit more around how do we actually start to reprogram and practice those new beliefs, because I think that's another point that you made a minute ago that's really, really important. It's not a thing where there's a quick fix and you have this breakthrough insight and suddenly, your subconscious has changed forever. Just like learning how to spell, just like learning how to throw free throws, it's something that takes practice over and over and over again to really reinforce some change.

[0:24:16.5] JA: Absolutely. A visual that I like to share with people is imagine if I gave you, anybody who's listening right now, imagine I gave you four videos and broken down into maybe five-minute increments. It was Tiger Woods breaking down his golf swing and you got those videos today. He guided you step-by-step. There was a manual that went with each video with step-by-step instruction. There is videos. There are pictures. There is everything that you need in order to swing a golf club like Tiger Woods.

Just because you watched the videos and read the manuals two or three or four or five or six times, does not translate to you swinging the club like Tiger Woods. Now, let's say you want to take it one step further from being aware of how to hold your grip, how to swing back, how to make sure that it comes through like a pendulum, what exercises he does for stretching and for nutrition, whatever it is, you had all of it, it would take practice, right? Hours and hours and hours, if not hundreds or thousands of hours to take information, words, visuals, whatever it is, and to start the process of creating a pattern that would actually result in some behavior.

Let's use a simple example of – I'm going to give everybody another little visual. I like telling stories. Imagine right now that you're having coffee with a friend of yours, or you're at a bar having cocktail with a friend of yours and somebody taps you on the shoulder and goes, “Hey, my name is John Assaraf. I work with Steven Spielberg and Tom Hanks in Hollywood and we just finished writing this script. You look like somebody who this script was written for. You've got the height, the look. Let me ask you a question, if I gave you 10 million dollars to learn the script and I gave you the coaching required to get the voice right, the acting right, and we had a year or two, for you to get this script wired and I’m going to give you 10 million dollars to perform this script.”

Let's say you never even read the script, right? Like most Hollywood actors don't read a script before. They get the script and then they read it and they go, “Yeah, I like it.” Let's say you didn't read the script. I was going to give you 10 million dollars to play that role. What would you do to play that role? I imagine you'd read it 20, 30, 40, 50, a 100 times. I imagine you do research on the character. I would imagine you'd get coaching. You'd be filmed. You'd look at it. You'd practice it. You tweak it. You'd practice it some more, until you started to get comfortable with this role that's on a piece of paper.

With the right coaching and support and practicing and tweaking and drilling and practicing some more, it would go from conscious effort, right? Where you have to really work at it, as your familiarity with the role became more prep, or more associated with you, even though you're pretending this role, you would start to develop everything necessary to perform that role without the script in your hand and maybe even in front of a camera, or an audience. The more you practiced, the more you repeated, the more you got your emotions into it, the more you did it, the easier it would become over time.

Let's say you want to take a script called A New Belief. Let's say the new belief sets something like, “I'm so happy and grateful for the fact that I am now earning fill-in-the-blank, a $100,000, $500,000, a million dollars, and I’m becoming the person I've always dreamed of.” That's a lie right now for a lot of people. What if you took that lie, that script and what if every day you read it on your mirror? Then as you read it on your mirror, you ran your fingers across it and then you closed your eyes and felt it and pretend it initially that it was real and true.

What if you did that two, three, four, five, six, seven, eight, 10 times a day, what if you recorded and listened to it on your way to work, or while you're working at home and then what if you created some visual images that you put on your dream board, or vision board, or on your computer screen, showing the things that you could do, showing the things that you could help with, the charities you get involved with, showing how you would feel, how would you dress, who would you help, and you created this entire story around that one affirmation, that one lie and then you ask yourself a question every day, “What could I do today? What's one thing that I could do today to move closer to that being real?”

Then you acted. You did it. You actually took action. I could read one paragraph a day of a really good book that's going to upgrade my skills, my self-esteem, my self-image. I'm going to learn how to manage my emotions better, so that I release my fears or self-doubts. I'm just going to take one action a day. What do you think will happen over a 100 days, 200 days, 300 days? Do you think you're going to get closer to that thing that is on a piece of paper on your computer screen being real if you treated it as a new story that you wanted to impress into your subconscious mind, so that it would then help you make that thing real?

Everything always starts as a fantasy. Every building, every car, every invention, every idea, right, starts off as fantasy. That then people make into facts. That is how the process of creation works between a thought, an idea, a desire, a goal that we choose consciously, or we use one of our faculties of mine called our imagination. Then by focusing on it relentlessly, thinking about it, focusing on it, feeling it and then behaving in ways that will move us towards it. We take a fantasy, or fiction, our fantasy and then we make it into a fact?

You can do that with beliefs. You can develop new habits that way. Emotions are slightly different, but emotions are just emotions. Emotions are like lights that pop up on your car dash. It's just a signal. Your feelings are conscious awareness of the neuro-chemicals that are flowing through your body. Emotions are just signals. You have emotions for happiness, for sadness, for shame, for disgust, for love. Those are just emotions. It just tells you, here's what's going on in the engine of your brain.

The ones that you like, keep moving towards them. The ones that are disempowering you, the ones that you don't like, it just doesn't feel right, change what's going on that's causing them to be triggered. This is the new era of personal development and the new Science to Success is your podcast is so beautifully named. This is the stuff that we're dealing. With we're dealing with understanding motivational circuits and fear circuits and self-esteem circuits and all the stuff that's happening that's causing us to take action or not.

[0:32:00.6] MB: Some truly great examples. The golf swing example is such a good way of breaking that down. Yet, in something that's less physically tangible, like personal development. It's so easy to fall into the trap of thinking, “Oh, I read that once, or I listen to that podcast and now I understand it.” Not doing all of that hard work and all the practice that's really necessary to actually make it happen.

[0:32:22.9] JA: Yeah. Let me share a story with you, if I may.

[0:32:25.7] MB: Please.

[0:32:27.1] JA: I won't even use me as an example. In 1987, I was 26-years-old. I bought RE/MAX Of Indiana and I had been learning about the human brain for probably about seven years from my mentors, and started reprogramming my mind at 19. Did well. I did $30,000 my first year in real estate, a 151,000 my second year, 250 some odd thousand in my third year and then I ended up buying RE/MAX Of Indiana, the franchising rights for RE/MAX Of Indiana.

Between 1987-1992, I opened up a bunch of real estate offices. In 1992, I did 1.2 billion dollars a year in sales and we were stuck. Now it was a good place to be stuck, but I knew that there was potential to do more. No matter how many books, coaches, speakers, events, contests I did, we were stuck at about a 100 million a month in sales. I said, “What the hell is going on? I'm giving these agents so many tools. So much, like nobody does what I'm doing.”

Then it dawned on me that it wasn't more tools that they needed. They didn't need to learn more closing techniques, or more listing techniques. They didn't need to learn how to make more money. I said, “We have a totally different problem.” We have people's financial set points that are stuck. We people that were making $35,000 a year, $50,000, $75,000, a $100,000. A few you made $200,000, $250,000 a year back then. We were stuck.

I said, “Okay, let me do a little test.” I got 75 of my agents who wanted to pay. At the time was about $2,500 to work with me for six months on reprogramming their subconscious mind. We put them through a process of doing this. They had to commit to about 15 minutes a day of what I call Innercises today. Those 75 agents in six months in 1992 increased our sales by 100 million dollars. A 100 million dollars in six months. They increased their income by about $30,000 each.

At the time, the average agent in my company was making about $40,000 a year. That's the average. Four years later, by – actually, by 1997, excuse me, about five years later, we hit four and a half billion dollars and the average person in my company was making $128,000 in commission. The only thing that we did was help people refocus on their subconscious mind and recalibrate their set points.

We taught them how to manage their emotions better. We taught them how to eliminate their limiting beliefs. We taught them how to augment their self-esteem and self-worth, so that the behaviors came automatically to match what was happening in their subconscious mind.

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[0:36:42.8] MB: I want to dig into some of these specific exercises. Before we do that, tell me what you would say to somebody who's listening who says, “Wow, that sounds great, but it sounds really hard. I don't have, or I don't want to spend hundreds of hours practicing this stuff.”

[0:36:58.3] JA: Okay. I would say, okay. The same thing I’d tell somebody who says, “You know what? I want to lose 25 pounds, but I don't want to do the work.” I say, okay. I'll share another story with you. I'm 19-years-old. I have got myself into a lot of trouble with the law. I left high school grade 11, started working for a computer company for Philips Electronics, a subsidiary of Philips Electronics for about $2.65, for $2.50 an hour working in the shipping department. Hated it. I was selling drugs on the side.

My life was going nowhere. I was still living in my parents’ house. Police were there, oh, probably every 90 days or so, because I was getting to some trouble or another. My brother Mark, who was living in Toronto, about 350 miles away from Montreal, invited me to come down to his house for a weekend to see if maybe he can shake me up a bit and help me. He said he's arranged for a lunch with a man by the name of Alan Brown, who at the time was in his 40s, making millions of dollars a year in real estate and in investments, family man, philanthropist, traveler, private jet, the works.

We had lunch with Alan Brown and he heard my story. Probably about, I don't know, 40 minutes into the story he said, “What are your goals?” I said, “Well, what do you mean?” “What are your goals?” I said, “Well, I want to make enough money to get an apartment, to get my own car and move out of my parents’ house.” It was, “Okay, that's your short-term easy goals. What are your big goals?” I said to him, “I don't have any big goals. That’s the extent of it.” He says, “Come on. I want you to dream. I want you to really dream and see what is it that you want.”

He gave me these goal-setting documents, probably about 15 pages. He said, “Okay, how much income do you want to earn in the next 12 months? 3 years? 5 years? 20 years? 25 years? What do you want your net worth to be? Where do you want to travel? What home do you want to have? What car do you want? What do you want your health to be like? How much money do you want to give to charities? Is there anything you want to do in the world that'll make it different? Blah, blah, blah, blah, blah?”

I filled out these 15 pages. Came back to him, while he and my brother continued lunch. Then he started reading and said, “Good job. You've got some really great ideas in here. Where did you get those?” I said, “Well, partially from my imagination and partly from that show called Lifestyles of The Rich and Famous with Robin Leach.” He says, “Yeah, I watch that show. It’s a great show.” He said to me, he says, “Listen, I can help you achieve every one of those goals. They're actually pretty easy.” I said, “What do you mean it’s pretty easy? I want to have 3 million dollars by the time I'm 45-years-old.” He says, “You think that's easy?” He goes, “Well, it is if you know how to do.” He said, “But you're 19-years-old. You don't know how to do it.” He says, “I make that some months.”

I'm like, “What? You make 3 million dollars a month?” He goes, “Yeah. Sometimes more. Sometimes less, but easily 3 million dollars a month.” I said to him, “Well, yeah. I’d love to learn how to do that.” He says, “Well, I may be interested in mentoring you if you answer this question correctly.” I’m like, “Yeah, okay. Sure. What’s the question?” He says, “These goals that you wrote down on your piece of paper,” he said, “Are you interested in achieving them, or are you committed?” I said, “What? What do you mean, am I interested or am I committed? What’s the difference, Mr. Brown?” He says, “If you’re interested, you’ll do what’s convenient and easy.”

He says, “If you’re interested, you’ll come up with stories and excuses as reasons why you can’t, or why you won’t. If you’re interested, you won’t do what it takes. You’ll allow you stories and your circumstance to control you.” He said, “If you’re committed, you will do whatever it takes. You will upgrade your knowledge, you will upgrade your skills, you will upgrade who you are as a human being to one that can achieve this.”

Then he quoted Jim Rohn’s famous quote. He says, “If you're just interested, you're not going to amount to much. If you are committed, you will.” He said, “You're either going to pay the price of discipline in life, or are you going to pay the price of regret?” He says, “Discipline weighs ounces, regret weighs tons.” I looked at him. I said, “Wow, holy mackerel. This is deep stuff and it's good.” I'm like, “Mr. Brown. I am committed.” He says, “Great. Then the first thing I’m going to ask you to do is go home and you're moving to Toronto from Montreal.”

I said, “Well, how am I going to move from Montreal to Toronto? I don't have any money. I don't have an apartment here.” He says, “Well, are you interested, or are you committed?” I said, “Well, I guess I'm committed.” My brother said I could move in with him. I'd even have a car. He says, “The next day I need you to do is I need you to enroll in the real estate school.” I said, “Real estate school? I fucking hate school. I don't have any money to get into real estate school.” He says, “Well, I don't care if you hate it or you don't. It really makes no difference whether you have the money or you don't. Figure it out.”

I went to Montreal, told my parents I’m moving out of the house. I’m going to live with my brother. I had a credit card that I was able to put the $500 on. This was May 5th, 1980. On June 20th, 1980 I graduated with a real estate license after five weeks of going to school for 40 hours a week. The reason I remember these dates so well, Matt, the real estate license that I got and the test I passed was the first test I didn't cheat on in probably three years. I remember those dates, because it’s the first time I was proud in many, many, many, many years.

Then Mr. Brown took me under his wing and then he taught me how to sell real estate and how to buy real estate and how to achieve every one of my goals and then some, because I said I was committed, not interested. In a roundabout way, when somebody says, “I don't want to invest a 100 hours.” Great, competition’s pretty fierce in the bottom. It's not up at the top.

[0:42:36.0] MB: Yeah, that's a pretty powerful story and a great way to weigh-in on that question and something that I want to reiterate a version of that story when people ask me for advice sometimes. I want to come back and talk about a couple of the specific Innercises, because I think there's some that are really great, really actionable, simple. Tell me about one or two that you think are great starters, or things that people can begin with right away.

[0:43:01.9] JA: The first, there are two Innercises that I teach people. When people buy the book, I've got eight brain training audios that I give them for free with a couple hundred bucks to guide them through this. Innercise number one, that is probably one of the most powerful things you can learn that everybody knows, but they don't do, is called take six, calm the circuits.

Let's say you're feeling anxious, stressed, overwhelmed, fearful, uncertain, let's say it's just not working and you're feeling just a little bit off. Take six, calm the circuits is all about recalibrating your brain so you have hemispherical coherence, right? Just getting both hemispheres to work, but most importantly it's to deactivate the stress center in the brain. When we are in a state of self-doubt, or fear, or anxiety, or any type of stress, if you just stop for 90 seconds, and really, it only takes 60 to 90 seconds. You took six deep breaths in through your nose in a calm, rhythmic fashion. Then as you breathe out through your mouth, I want you to pucker your lips and breathe out like you're blowing out gently through a straw.

Let's say it takes you 4 or 5 seconds to breathe in. I want you to take 5 to 8 seconds to breathe out. Now why is take six, calm the circuits work? Well number one, there's something called the sympathetic nervous system. When we are stressed, anxious, fearful, doubtful and we’re just having this feeling, or this emotion that's just like, “I'm a little bit angst.” By taking these six deep breaths in this fashion, you actually deactivate the stress response center in the brain, you activate the vagus nerve, which is part of the parasympathetic nervous system.

When we're in a stressed state, we're usually in a reactive state, automatic reactive state. Now we're just repeating cycles over and over and over again, how we learned how to deal with the fear or the stress in the past. We go to an automatic reactive state. By taking six deep breaths in through the nose, out through the mouth, you’re blowing out through a straw, you deactivate the stress response, or a fear response circuit in the brain. What that does is it reactivates your genius part of the brain called the left prefrontal cortex, which is the part of your brain that can actually then think, “How do I need to respond to this, instead of react to it?”

When you take six deep breaths, you actually take your foot off the brakes and now you can put your foot back on the gas, but you don't want to do it just yet. 6 deep breaths into your nose, out through the mouth is take six, calm the circuits first. Get the baseline ready first, preparation.

Then Innercise number two is called AIA, A-I-A. AIA is part of a mindfulness practice of awareness, right? Awareness is what gives us choice, choice is what gives you freedom, not knowledge or skill. The choice is what gives you freedom. In Innercise number two, you practice becoming aware. Aware of what? If I was just fearful, or anxious, or I'm procrastinating and I just don't have this good feeling inside of me, calm the circuit first, so you deactivate the stress response, which is chances are has been throwing off cortisol and epinephrine into your blood and that's what is the feeling you don't like.

AIA is awareness of thoughts, emotions, feelings, sensations and the behavior that you've just been engaged in the last two, three, four, five minutes. Thoughts, emotions, feelings, sensations and behaviors. You do this in pure awareness and calmness, so that you can see and feel what caused this to be triggered. What are your thoughts, emotions, feelings, behaviors and sensations? You have to do this in a state of no judgement, no shame, no blame, or guilt. No judgment, no shame, no blame or guilt, just pure awareness.

See, when you become aware of the thoughts, emotions, feelings, sensations and behaviors, now you are empowered to change it. Now you move from it being a reactive state, based on what's been happening in the subconscious mind, and now you are able to go to the I in AIA. What's your intention right now? Well, my intention is to be positive. My intention is to be calm. My intention is to be focused. My intention is to be on purpose. My intention is to take action. Great. Then we go to the last A in AIA. We go what's one action you can take right now to make that a reality?

What have we just done here? We've increased awareness, we've deactivated the stress response, or the stress reactive state that our emotions, or our subconscious is activated for whatever reason, and now we have deliberately chosen the intention and the action that we want to take that'll move us towards the goal.

Now you can only do this in a calm, responsive state. In a reactive state, you're really losing your conscious ability to do this. This is how you start to work with your conscious brain better and your subconscious mind. This is how you interrupt the disempowering, or destructive patterns and you start to create new patterns. Does it take a little bit of work? Of course, at first it does, but then it takes no work, because you can make this a powerful pattern that does it automatically.

I'll give you an example. Here's a little tip everyone; every hour on my mobile phone and iPad and computer, I've got a bell that goes off, every hour, top of the hour. Ding, guess what I do? Take six and then I do AIA. Why do I do that? Because I want to teach my subconscious mind that on the hour, every hour, just check in and make sure that you are being deliberate, you're focused, your attention is on what it needs to be, you're focusing on highly productive and critical things, versus trivial, many things that are there.

Once you do that over the course of 30, 60, 90 days, your subconscious mind will do it automatically and it'll actually tell you, “Hey, you're being a little negative right now. Hey, these emotions that are percolating up right now, just release them quickly.” That's the level of mastery. That's the Tiger Woods level of mental and emotional control.

[0:49:54.4] MB: Amazing. Very practical exercises. For listeners who want to concretely implement some of the themes and ideas that we've talked about today, what would be one action step, or a piece of homework that you would give them to begin putting these ideas into practice?

[0:50:09.9] JA: Great. I love practicality. Something that I learned many, many, many years ago and it's now I call it cognitive priming. What's cognitive priming? Well, cognitive priming is priming your brain. I have something called my exceptional life blueprint, not taking the time to figure out what I want for every area of my life. Then in order for all the things in my life to become a reality, I wrote my life story, right?

I always start my life story with I'm so happy and grateful for the fact that. Then I write out for the fact that I'm traveling on my private jet all around the world, with my wife and children, that we're giving away hundreds of millions of dollars to charities and that we’re making a difference in the world by, and that I'm able to do this and have that and blah, blah, blah, blah, blah. It's a story. It's a story that at the time that I write it, it's the future story that I want.

I have my goals. I have my new story. I have the images in my exceptional life blueprint of the representations of the story. Then here's what we do, once you do that, and you can start off small, take one goal, one little story around that goal every day, every day, Saturdays, Sundays included, traveling, it doesn’t make a difference where I am on vacation, every day, after I wake up and I do my gratitude exercise, I pull out my exceptional life blueprint and I prime my brain with the images, the story and the goals every single day.

I just may say to my brain, “Hey, brain –” See, I'm not my brain and either as anybody who's listening right now. You have a brain, but you can direct your brain, it's an organism that you can control, just like you can have better control of your heartbeat, your autonomic nervous system, you can control your brain better. I say to my brain, “Hey, beautiful brain. I want you to make all of this stuff real. Bring forth all the thoughts, emotions, people, feelings, behaviors, knowledge and skills so that I can make this my reality.” Every day for a few minutes, I read it, I run my fingers across it, I visualize it, I emotionalize it and then I expect it to happen.

[0:52:37.1] MB: For listeners who want to find out more about you, your work and all the resources you've talked about today, what is the best place for them to find you online?

[0:52:45.1] JA: All right, so I'm on Instagram @JohnAssaraf. I'm on Facebook as well on my Facebook fan page. If anybody wants to take a look at my website, so old right now; I haven’t updated, but johnassaraf.com. If they want to take a look at my new book, that's all around Innercise. I think it's got 92% five-star ratings on Amazon now. It's a best-seller already. It's called Innercise: The New Science to Unlock Your Brain’s Hidden Power. You can get it on Amazon, but then go to ignitemybrain.com to get all the bonuses that come with just an $11 purchase of the book. If you want to buy more than one book to give away, then you get more gifts, so ignitemybrain.com.

[0:53:23.2] MB: Well John, thank you so much for coming on the show, for sharing all this wisdom, all these insights, strategies, stories, etc., with the listeners.

[0:53:30.5] JA: Thank you so much. What a joy and thanks for doing your homework and for being such a great host.

[0:53:35.4] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

I'm going to give you three reasons why you should sign up for our e-mail list today by going to successpodcast.com, signing up right on the homepage. There are some incredible stuff that’s only available to those on the e-mail list, so be sure to sign up, including an exclusive, curated weekly e-mail from us called Mindset Monday, which is short, simple, filled with articles, stories, things that we found interesting and fascinating in the world of evidence-based growth in the last week.

Next, you're going to get an exclusive chance to shape the show, including voting on guests, submitting your own personal questions that we’ll ask guests on air and much more. Lastly, you’re going to get a free guide we created based on listener demand, our most popular guide, which is called how to organize and remember everything. You can get it completely for free along with another surprise bonus guide by signing up and joining the e-mail list today. Again, you can do that at successpodcast.com, sign up right at the homepage, or if you're on the go, just text the word “smarter”, S-M-A-R-T-E-R to the number 44-222.

Remember, the greatest compliment you can give us is a referral to a friend either live or online. If you enjoyed this episode, please leave us an awesome review and subscribe on iTunes because that helps boost the algorithm that helps us move up the iTunes rankings and helps more people discover the Science of Success.

Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

June 20, 2019 /Lace Gilger
Focus & Productivity
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Your Modern Lifestyle Is Nice, But It Might Be Killing You with Mark Manson

June 13, 2019 by Lace Gilger in Focus & Productivity

This episode contains profanity*

In this episode we discuss improving your “mental nutrition.” Decades ago we realized that our society had started eroding our physical health, with desk jobs and fast food, and we became conscious of the need for fitness and nutrition. Now, we stand at the precipice of an even bigger struggle - we are healthier and happier than ever before and yet anxiety, suicide, and depression are on the rise. How do we improve our mental fitness and take action to challenge our irrationality, our impulsiveness, and our bad habits? Do you want to finally move past inaction, procrastination, and laziness? Do you want to feel happier about the world? Listen to this interview with our returning guest Mark Manson. 

Mark Manson is the New York Times and international bestselling author of The Subtle Art of Not Giving a F*ck and his new already bestselling book Everything Is Fucked. His blog, markmanson.net, attracts more than two million readers per month. He is also the CEO and founder of Infinity Squared Media LLC

  • The world today is so polarized, mental health issues are on the rise, and yet we are physically safer and healthier than ever before. 

  • Do you need some kind of vision, some kind of hope, that the future will be better than today?

  • The better things get, the more anxious humans become about losing them 

  • The “uncomfortable truth” of our own mortality and the reality of the astounding insignificance of human existence on a cosmic scale

  • Our world is filled with “hope narratives” that help us hide from the reality that on a cosmic scale we are truly insignificant 

  • How do you deal with life if you achieve all your goals early on?

  • What happens when your hope narrative dies? 

  • The only defense against our own cosmic insignificance is creating meaning for ourselves 

  • In the fact of this cosmic backdrop, How do we start to building up meaning for ourselves? 

    • We need a sense of control 

    • We need to value something

    • We need to have a group or community who shares our values

  • Our values and emotions aren’t tethered to our rational thoughts. 

  • The thinking brain vs the feeling brain. 

  • All the issues around purpose, discipline, control and importance are EMOTIONAL issues, not intellectual issues. 

  • The first step to create value and meaning in your life is to develop an action oriented bias. 

  • Your emotions are feedback to your experience

  • Intellectual understanding is like drawing a map, but you have to actually DRIVE THE CAR 

  • Weight loss is a perfect example - its not a question or more information, its a question of the EMOTIONAL BARRIERS to taking action and getting yourself to a place to where you feel like doing it.

  • Reading more books is not doing something, learning is not doing something. 

  • How to solve inaction, procrastination, laziness, over intellectualization 

    • They are all EMOTIONAL PROBLEMS not knowledge problems

  • Humans are largely irrational creatures. Most of our actions are impulsive, selfish, and not well thought through, and our conscious mind spends a huge chunk of it’s time and energy coming up with reasons - rationalizations - to explain and justify what the unconscious mind wants to do. 

  • You probably think that all your actions are rational and justified - but have you ever really thought about and looked into the narratives and stories you use to explain away bad habits and behaviors in your life?

  • How do you merge the thinking and feeling brain - how do you get them aligned?

    • The first goal of the thinking brain is to recognize the emotions that arise from the feeling brain - acknowledge and accept them

  • Emotional intelligence is the core of understanding the dialogue between your conscious thoughts and your emotional reactions to your thoughts 

  • You must learn to barter with your feeling brain, keep lowering the stakes until your feeling brain is willing to get on board with what your thinking brain wants to do 

  • Why is our society, and why are people, so fragile today, and how can we toughen up?

  • Our society is going through a similar transition that it went through in the 1950s and 1960s when we realized we couldn’t eat fast food all the time and needed to start working out - we must also develop our mental and emotional health - we are just starting to understand that on a social level 

  • What if we stopped giving people what they wanted? If you give people too much of what they want they become infantile and immature and society starts to break down. 

  • Technology today is designed and geared to take advantage and exploit our psychological flaws -what if we had technology that did the opposite, that corrected our cognitive biases? 

  • The constant “impulse fulfillment” of technology and social media makes you a worse thinker and worsens your cognitive biases

  • Information diet & mental nutrition - you must take responsibility for your own mental consumption habits, your own mental habits, you must read things that challenge you, consider that your ideas may be wrong

  • You have to get engaged on a local and individual level - solve problems within your realm and within your reach 

  • Homework: Unfollow or unfriend at least half of the people you follow or friend, including news and media sources 

  • Homework: In terms of personal habits think about your goals in terms of thinking brain vs feeling brain - you must find a way to work with your emotions instead of against them. Strike a bargain with your feeling brain. 

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Thank you so much for listening!

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This week's episode of The Science of Success is presented by Dr. Aziz Gazipura's Confidence University!

You can learn to confidently connect with others, be bold, feel proud of who you are, and create the life you truly deserve!

What Would Your Life Look Like If You Have Double The Confidence?

Don't Wait and Wonder! Find Out Today!

Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Mark’s Website

  • Mark’s courses

  • Mark’s LinkedIn and Twitter

Media

  • [Article] The “Do Something” Principle by Mark Manson

  • [Article] Medium - “The Biggest Threat Humans Face in 2018” by Matt Bodnar

  • [Wiki Page] Mark Manson

  • [Article Directory] Huff Post, Medium, Quartz, The Good Men Project,  and Thought Catalog

  • [Article] Nomadic Matt - EVERYTHING IS F*CKED: REFLECTIONS ON HOPE AND TRAVEL WITH MARK MANSON

  • [Article] CBC Radio - “Hope can be a double-edged sword when life feels 'meaningless,' says author Mark Manson” by Émilie Quesnel

  • [Article] Upworthy - “How I found my life's passion by asking myself these ridiculous questions.” by Mark Manson

  • [Article] Daily Stoic - “Everything Is F*cked: An Interview About Hope With Mark Manson”

  • [Article] New York Post - “Inside the latest book by bestselling ‘F**ked’ author Mark Manson” By Mackenzie Dawson

  • [Article] Philly Voice - “Will Smith announces book project with self-help author Mark Manson” By Marielle Mondon

  • [Article] TIME - “10 Life Lessons to Excel in Your 30s” by Mark Manson

  • [Article] Art of Charm - 10 Counterintuitive Approaches to Self-Improvement with Mark Manson

  • [Article] The Psychology Podcast - Hope is F*cked with Mark Manson

  • [Podcast] Elite Man Magazine - Everything Is F*cked: How To Have More Hope And Happiness In A Chaotic World – Mark Manson (Ep. 222)

  • [Podcast] Art of Charm - Mark Manson | A Counterintuitive Approach (Episode 547)

  • [Podcast] Lewis Howes - EP. 793 - THE SUBTLE ART OF NOT GIVING UP.

  • [Podcast] Jordan Harbinger - 198: Mark Manson | Channeling Hope, Choosing Problems, and Changing Values

  • [Podcast] Ultimate Health Podcast - 293: Mark Manson – We All Need Hope • Meditation Makes You Stronger • Happiness Is Overrated

Videos

  • Mark’s Youtube Channel

  • The Rise And Fall of Ken Wilber

  • Book Trailer - Mark Manson on Everything is F*cked: A Book about Hope

  • Daily Motivation - *WARNING* This SPEECH Will Make You RETHINK YOUR ENTIRE LIFE (life changer!)

  • Marie Forleo - Mark Manson: Here’s How to Stop Caring About Things That Don’t Matter

  • Tom Bilyeu - Your Concept Of Who You Are Is F*cking You Up | Mark Manson on Impact Theory

  • Motivation Grid - Mark Manson - You Will Wish You Watched This Before You Started Watching Self-Help Videos

  • MedSchool Insiders - The Subtle Art of Not Giving a F**k - Summary and Application [Part 1/2]

    • The Subtle Art of Not Giving a F**k - Summary and Application [Part 2/2]

  • Business Insider - How To Stop Procrastinating And Finally Get Work Done

Books

  • Everything Is F*cked: A Book About Hope  by Mark Manson

  • The Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life  by Mark Manson

  • Models: Attract Women Through Honesty  by Mark Manson

  • [Book Review] Models Review by Dan Silvestre

  • [Book Summary] James Clear - The Subtle Art of Not Giving a F*ck by Mark Manson

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the Internet with more than three million downloads and listeners in over a hundred countries.

In this episode, we discuss improving your mental nutrition. Decades ago, we realized that our society had started eroding our physical health with desk jobs and fast food and we became conscious of the need for fitness and nutrition.

Now, we stand at the precipice of an even bigger struggle. We are healthier and happier than ever before and yet, anxiety, suicide and depression are on the rise. How do we improve our mental fitness and take action to challenge our irrationality, our impulsiveness and our bad habits? Do you want to finally move past inaction, procrastination and laziness? Do you want to feel happier about the world? Then listen to this interview with our returning guest, Mark Manson

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic, free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed the truth about championship performance. Nobody becomes a champion by accident. We uncovered the counterintuitive reality that being a champion isn't about doing more, it's about doing less. We exposed the reality that most people spend too much time planning and not enough time acting, and share the specific habits and routines that you can use to model your behavior after champions with our previous guest, Dana Cavalea. If you want a behind-the-scenes look at world championship performance, listen to our previous episode.

Now for our interview with Mark. Please note, this episode contains profanity.

[0:03:31.9] MB: Today, we have another exciting guest back on the show, Mark Manson. Mark is the New York Times and international best-selling author of The Subtle Art of Not Giving a F*ck, his new already best-selling book, Everything is F*cked. His blog, markmanson.net attracts more than 2 million readers a month. He's also the CEO and founder of Infinity Squared Media. Mark, welcome back to the Science of Success.

[0:03:57.0] MM: It's good to be back, man. Thanks for having me.

[0:03:59.7] MB: Yeah. Well, we're super excited to have you back on the show and really enjoyed some of the themes and ideas from the latest book. I want to dig into those. To start out, I'm curious, what inspired or drove you to dig into this new topic, or to write Everything is F*cked?

[0:04:16.8] MM: Well, there were two inspirations; one was, I guess you call it cultural and then one was more personal. The cultural inspiration, I think regardless of what country you live in, or where you are on the political spectrum, things have gotten very ugly in the last few years in most Western countries. There's a lot of polarization, people are very upset. We're starting to see a rise in mental health issues and we're seeing a rise of them in some of the most comfortable and safest parts of the world.

That just freaked me out. I was very curious about what was going on. I started doing a lot of research around that. The personal inspiration was Subtle Art became a massive success. I think, I came on your show a week or two after it came out.

[0:05:08.4] MB: We like to take credit for that, by the way.

[0:05:12.5] MM: It was all your podcast. I pushed the first 20, 30,000 copies and you guys pushed the next 5 million, so I really appreciate that. That book just became this insane – it's like Avengers level success in the publishing world. It sold over 6 million copies at this point.

It actually messed with me. It was amazing for a couple months and it took the wife to Paris and took a nice vacation and played a bunch of video games. After about three or four months of that, this existential crisis set in of, “Oh, shit. I accomplished all my goals. All my dreams came true and I don't know what to do with myself.” Essentially, I don't know what to hope for. That left me in a very strange, very strange mild depression and that, everything in my life was amazing and everybody's high-fiving me and congratulating me. I'm just wandering around from day-to-day not knowing what the point of doing anything else is.

I found that very strange. It was a very unexpected experience for me. I've since learned that it's not uncommon for people who experience a high amount of success very quickly. I got very curious about what was going on. What was it, when I looked back in other parts of my life where I felt depressed, it made sense. I was an angry 18-year-old and felt like I had no control over my own life. Here I was, 32, and everything I ever wanted happened and I was feeling the same way.

Eventually, I zeroed in on this concept of hope of needing something to hope for, needing some vision that the future is going to be better than today, to help you continue to get up and moving in the morning and feeling your life has a sense of purpose. Then I took that and I saw how it overlapped with this more cultural stuff that I was researching of how suicide rates are the highest in the wealthiest and safest neighborhoods. It's the most developed countries that you see people struggling the most with mental health issues. Those two threads came together and that was the start of this next book.

[0:07:44.8] MB: It's so interesting, because you're experienced in many ways, mirrors that of people like astronauts, etc., that go to the stars and then they come back to earth and they're like, “What do I do now?” I think you're focused on what I consider and in many ways is a theme that we talk so much about on the show, which I think is one of the biggest problems of our time, this idea that – and it's something that perplexes me, which I'm so glad that you wrote about it and had such great insights around it, because it's something I find so fascinating that we're physically healthier, safer than we've ever been in the history of the human species. Yet, people think the world is ending and depression is on the rise and mental health issues continue to pop up. It's such a fascinating problem.

[0:08:31.5] MM: Yeah, it's a bit of a paradox. It's almost like the better things get, the more we have to lose and the more anxious we become about losing it. We're not a very grateful species. We're actually the opposite. We're like, “This is amazing. Oh, crap. What if it's taken away and then we all start freaking out?”

[0:08:54.1] MB: Yeah, exactly. There's some interesting psychology research around that as well. You open the book with this concept that I thought, which dovetails into this, but I thought was a really interesting notion and underpins a lot of the themes we've already started to talk about. Tell me about this idea of as you call it, the uncomfortable truth.

[0:09:16.0] MM: The uncomfortable truth is essentially the realization of our own mortality and our own cosmic insignificance. Once you start understanding the scale and the scope of the universe and everything, it quickly makes all of those little things that you worry about, or think are important in your day-to-day life seem pretty insignificant.

I think anybody who's gone through a very dark period and their life has struggled with this realization, that everything seems a little bit futile. I ended Subtle Art talking about – the last chapter of Subtle Art was about confronting your own mortality and why that's important, because it helps you get clearer about your own values. I picked up where the last book left off and started this book with that same look at mortality and our own insignificance and owning up to that and recognizing that hey look, if we're going to find any meaning, or importance, or sense of hope in this life, it's because we have to create it for ourselves. We have to find something that we choose to believe is worthy of dedicating our lives to. That's a huge responsibility.

[0:10:35.8] MB: That's a great point. I think many people in the book obviously discusses this theme, really gets scared in the face of that immense weight and responsibility.

[0:10:49.3] MM: Yeah, it's hard. It's stressful. I don't think most people think of it that way. I think most people, they get carried by the narratives that are pushed on them, or what they grew up believing, or what their parents taught them, or whatever. I think at some point, it's healthy to understand that these narratives – I call them hope narratives. These hope narratives are essentially, you're buying into them. You're choosing to believe that getting that job is going to be important, or that your kids going to that school is going to be important and make their lives better. These are all very much beliefs taking on faith.

That's fine. We all have to do that, but it's important to recognize that we're choosing to do that. It's in our head. There's not some universal law that's getting a raise next month is going to make everything better.

[0:11:45.3] MB: In essence, these hope narratives help us, or allow us to hide from this reality of where humans, or where any particular human stands on the cosmic scale of time and space and how insignificant we really are when you look at the expanse of the cosmos.

[0:12:04.7] MM: Yeah. I think we need these narratives to sustain ourselves. I think, part of the problem with what happened to me after Subtle Art blew up and became so successful is that my hope narrative died. I had this narrative in my head for most of my adult life of I want to become a best-selling author. I want to sell a bunch of books. I want to become very successful. If I do those things, everything is going to be great. That motivated me. That hope got me up every day for 10 years. Then suddenly, it happens and you realize like, “Oh, I'm still this fucked up dude who's living in a shitty world. Nothing's changed at all.” That hope narrative dies, and so I needed to find a new one. I needed to find something else to put my hopes in, to believe would make my life, or make the world a better place.

[0:13:07.7] MB: What happens when we don't own up to our cosmic insignificance?

[0:13:15.3] MM: I think if we don't own up to it, it's eventually going to knock us on our ass when we're not expecting it. I think it's important. It's funny, because some people, I've done some interviews where they've misinterpreted what I'm writing about is nihilism. My whole point is actually, the only defense against nihilism is recognizing that this cosmic insignificance exists. You need to keep it in the back of your mind and know the game that your psychology is playing, so that you'll be more prepared to defend against it.

I think it's the people who are constantly denying the uncomfortable truth and running away from the uncomfortable truth, that's when something happens in their life that just completely causes them to spin out.

[0:14:07.8] MB: In the face of that cosmic backdrop, how do we start to build up, or create meaning for ourselves?

[0:14:16.0] MM: Well, the first thing I talk about is there are three components that I talk about. The first one is that we need to have feels that we have a sense of control over our life, that we can control our actions and our destiny and actually get somewhere. The second one is we need to value something. We need to decide that something is worth getting to. Then the third component is we need to have a group, or a community of people who share our values and who can help us pursue whatever we find important.

All three of those things work together. If you're not really able to control your own actions, if you're not really in control of your own life, it doesn't matter what you value, because you're not going to feel you can get there. If you don't feel anything's important, or if you can't find something that feels valuable in your life, then it doesn't matter how much control you have. Then finally, if you can't find a group, or a tribe of people who share your values, you're just going to feel like a crazy loner and nobody wants that.

[0:15:22.2] MB: There's a lot of different ways I want to dig into this. Starting out, for people who struggle to find their own values, or find – can't figure out what they actually value in life, how do you approach that challenge?

[0:15:39.2] MM: Finding something to value is it's hard, because I don't think you can necessarily just intellectually find something. It's like, “Oh, well this is important. Now I care about this.” One thing I spend a lot of the early book talking about, or the first half of the book talking about is how are – I call them the thinking brain and the feeling brain, but essentially it's our values and emotions aren't necessarily tethered to our rational thoughts.

You can read a bunch of books about this cause, or why this is important, or why you should pursue that, but unless you feel as though those things are valuable and important in the world, there's a good chance you're not going to get off your ass and do anything. Essentially, all of these issues around purpose and discipline, control and importance, these are essentially – these are emotional issues. These are issues with experiencing and finding value in the world on an emotional level.

I think the first step for somebody who feels aimless and purposeless is to simply develop an action-oriented bias of just saying, “Fuck it. I'll try anything.” Start saying yes to everything. Start going out and giving anything a try, because until you actually get those experiences and then see how you emotionally react to each of those situations, you don't really know how you feel about them or how you value them.

[0:17:14.4] MB: That's a great piece of advice. It's funny, one of my all-time favorite articles that you've ever written and probably, one that I've shared with more people than any other piece of content you've created is the piece you wrote many years ago about the do something principle, and how having a bias towards action helps actually create motivation. People often think it's the reverse, that you need to be motivated to act, but really you should act to create your motivation.

[0:17:39.8] MM: Yeah, it's the action generates inspiration and motivation, not the other way around. Because really, our emotions are simply feedback to experience. If you're not experiencing anything, then you're not going to feel anything.

[0:17:52.9] MB: I think you make another great point, which is this idea that all of the issues around purpose, discipline, control, etc. are emotional challenges, not intellectual ones. Just by reading about it, or studying it, or conceptually grasping it, you're not necessarily going to solve the challenges without investigating it at a deeper level.

[0:18:19.7] MM: Yeah. I've got a fun metaphor that I used throughout the first half of the book, which is that your consciousness is a car. Let's say you want to lose weight, you can read as many books as you want about nutrition and working out and workout programs or whatever, but that intellectual understanding, you're essentially just driving, or you're drawing a map of how to get where you want. At the end of the day, it's your feeling brain that drives the car.

I know this, because I've gone through this myself many, many times. It's like, I know exactly what I should be doing at the gym, I know what I should be eating, I know what habits I should develop, and I sit on the couch and eat Doritos and watch Netflix. It's fundamentally, because I don't feel doing the things that I know I should be doing. Ultimately, to develop those habits and to develop that sense of self-discipline, or self-control, it's an emotional process. It's not just about learning what to do, it's learning how to get yourself to a place where you feel like doing it, where it becomes an exciting, or pleasurable, or rewarding thing for you, because until you do that, it's never going to develop into a habit. You can't brute force your way into new lifelong habits. It just doesn't work that way.

[0:19:53.4] MB: It's funny, because I think in the world of business and these deeper personal development topics, it's easy to lose sight of this topic. For me, weight loss has always been such a great, or healthy lifestyle, or whatever you want to call it, has always been such a great example of the crystal clear disconnect between knowledge and action or results, right? Because it's so easy to know intellectually what you need to do to be healthy, or to lose weight, or whatever and yet, actually achieving those results is almost never a question of lack of information. It's always a question of what are the emotional barriers and how do you overcome them?

[0:20:33.4] MM: Yeah. If you're particularly nerdy and intellectual, like I think we are and probably a lot of your listeners, you can even fall into the trap of thinking that reading more books is doing something. You actually trick yourself into feeling satisfied, because you've read seven books about nutrition. You're like, “Now I know everything and I'm nailing this. I'm totally kicking ass right now.” Meanwhile, you're not actually physically doing anything.

[0:21:07.6] MB: Yeah. I think there's totally a danger of that. I'd like to expand it out from weight loss, because it's such a simple crystal clear example, but it applies to anything; it applies to business, it applies to life, it applies to any theme or topic that's holding anybody back who's listening to this. It's probably not a question of lack of information or lack of knowledge that's really holding you back from the results, it's a question of emotion and motivation and digging into some of these deeper challenges.

[0:21:37.2] MM: Yeah. Yeah, I mean, you could – relationships, avoiding difficult topics and relationships with your boss. I even say this in the book, when I make this point in the book that essentially all of these problems; inaction, procrastination, over-intellectualization, laziness, these are all emotional problems. I say that sucks, because emotional problems are much more difficult to deal with. They're not easy to understand, or wrestle with. It takes a lot of self-awareness and practice to overcome them.

[0:22:15.6] MB: Coming back to and we've been talking about some of these themes already, but coming back to this idea of the thinking brain, versus the feeling brain. One of the other themes that resonated with me around the topic where the chapter of the book, where you really begin to human irrationality, was this notion of the illusion of self-control. Tell me a little bit more about that.

[0:22:36.8] MM: Most of us, what's fascinating when you dig into the search is that you find that we’re very irrational creatures. Most of our actions are impulsive, selfish, not nearly as thought through as we would like to believe they are. What's funny is that our thinking brain, or our conscious mind is basically spends most of its time coming up with reasons that justify what we just did.

I call the chapter Self Control is and Illusion, just to point out that at the end of the day, it's the feeling brain that's driving the car and we're never going to change that. The best we can do is simply work our thinking brain, be honest with our thinking brain and get it on the same page to help it influence the feeling brain to do the right things. Once we do that, that creates the illusion of self-control. When both of your brains, your thinking and your feeling brain agree on what should be done, that's when you feel you have control over your life.

It's hard to get there and it's not something people like hearing. We all are biased towards believing that all of our actions are rational and completely justified and true. Accepting that they're not, and then doing the hard work of questioning how you're justifying yourself and what those narratives and stories you're using to explain away bad habits or bad behaviors. It's an uncomfortable and painful thing, but it's only through that process that we create that sense that we're in control of our lives.

[0:24:25.9] MB: Tell me more about that process. How do we work through and merge, or align are thinking and feeling brains?

[0:24:35.5] MM: The way I talk about it is it's like, imagine two people stuck in a car together and they speak different languages. You have to find ways to translate for one another. A simple example that I use and we can, again the weight loss examples is so universal and simple. Let's say you want to – you know you should go to the gym and you're just not going. One of the tricks that you can do as a thinking brain is you can say like, “Well hey, feeling brain, we should we should go to the gym today.” When you say something like that to yourself, your feeling brain doesn't respond with an argument. Your feeling brain responds with a feeling. You feel lazy, you feel tired, you feel intimidated.

The thinking brain, the first goal for the thinking brain is to be able to recognize the emotions that arise and then respond to them with new narratives. You could say, “Okay, we're intimidated.” How about this? How about we just go and walk on the treadmill? Your feeling brain responds with like, “Hmm.” Okay, a little bit of relief, a little bit of a satisfaction, a little bit of anticipation. You say like, “Okay, cool. We made a deal. Let's just go walk on the treadmill.”

Then you get to the gym and you're walking on the treadmill and you're like, well hey, we're right here. We might as well – we could do some rows, or pick up a weight or whatever and your feeling brain, now that you're there and it's so much simpler and you're you've overcome that first barrier, your feeling brain is like, “Yeah, why not pick up a weight and do a little bit of workout.”

In this way, there's this dialogue that goes back and forth between your conscious thoughts and then your emotional reactions to those thoughts. I think, one way you could describe a lot of forms of therapy, whether it's CBT, or ACT, or one way you could describe emotional intelligence is getting very good at that dialogue, between your conscious thoughts and then your emotional reactions to those thoughts.

I say in the book that you essentially, as a thinking brain, you have to learn to barter with your feeling brain, some like haggler in a Moroccan bazaar. You just have to keep lowering the stakes, until your feeling brain is willing to get onboard. Then you go do the action and you experience the benefits. When I say benefits, that you experience the emotional benefits. You walk out of the gym you’re like, “Wow, I feel so good for doing that. I'm really glad I went.” That's your feeling brain getting onboard with the idea of going to the gym more often. It's this weird interplay that happens inside of all of us, but we're just not aware of it most of the time.

[0:27:25.7] MB: That's a great analogy and a really good way of looking at it, understanding the dialogue between those two. I love the idea of lowering the stakes, keep lowering the stakes until the feeling brain starts to get onboard with what the thinking brain wants to do.

[0:27:42.2] MM: Yeah, and it works for a lot of stuff. It's pretty amazing.

[0:27:46.8] MB: Yeah, I'm already – I'm thinking about that dialogue and it's even helping me re-contextualize a little bit the way that I think about when I don't feel like doing something, giving that mental model of the feeling brain and the thinking brain and how they interact can be a really powerful tool to help unpack that.

I want to transition and talk about another theme from the book that I think is really important, which is this notion of fragility and anti-fragility, and which harkens back to the topic we were talking about at the beginning of the conversation around why is our society today so fragile and what do we need to do to toughen up?

[0:28:31.9] MM: Yeah. One thing and it's funny, because we keep just going to the health and nutrition metaphors. One way I've been describing it, I mean, there's two chapters in the book that are dedicated to anti-fragility and how I think the ways in which I think our culture is becoming more fragile and less resilient. The simplest and quickest way to describe it is the same way, I think probably in the 1950s or 60s, life became sedentary. Everybody started working in offices and people left the farms. We quickly realized that if you sit around all day and just eat cupcakes, or whatever, your body starts falling apart.

We have this revolution that happened in the 1970s and 80s around health, nutrition, fitness. That's when people started going to gyms and bodybuilding became a thing and people started running. There was this awakening of okay, modern life does not provide our physical body the regular amount of stress and challenge that it needs to stay healthy, so we need to design things that we can do ourselves to do that for us.

I think what we're going through right now is a similar thing with our mental and emotional health. Our mind operates in a similar way as a muscle. If it is not regularly stressed and worked and challenged in a certain capacity, it becomes more fragile and weak and eventually, will just completely break down.

I think right now, we're living in the informational equivalent of a McDonald's culture of news and information. It's just tons of junk with very little nutritious value. I think the same way, you have to consciously break down your muscle to build it back up and make it stronger, we need to do the same things with our psychological health. We need to look for certain degrees of conflict, confrontation, opposing viewpoints, challenge our own beliefs, challenge our own impulses and desires, because I think what's happening today is just so much of this new technology is geared towards indulging every whim and desire that we have all the time, it's making us less and less, not even willing, it's making us less and less capable of coping with opposing viewpoints, or ideas, or messages that might challenge us.

[0:31:07.0] MB: That's another great analogy. I completely agree with that idea that the vast majority of the content and things like Twitter and Facebook and social media, the news, etc., it's all mental junk food basically. It's a perfect description to call it McDonald's. You're right, I think we're at the beginning of this early awakening that we really need to focus on our mental nutrition, for lack of a better term. We need to focus on our mental health and we need to be really consciously thinking about how can we develop the tools and the strategies. I think that's one of the reasons, obviously you're writing your books and one of the reasons we're doing the podcast is to start to help people understand these things a little bit better. It's such a such an important topic and something that so few people are really thinking about right now.

[0:31:59.2] MM: Yeah. It's hard, because I think there's this natural assumption, or impulse on our culture that it's, give people what they want. People want something faster and more convenient, give it to them. If people want to read articles that they agree with, give it to them. That's been the basis of our economy, I guess for the last 100 years. I think we're reaching a tipping point where it's like, if you give people too much of what they want, they just become infantile and immature and uncompromising towards others. You can't really have a functioning society when that's the case.

[0:32:40.7] MB: There's a couple different things I want to unpack from that. I want to get into, because you have a great discussion in the book around the differences between maturity and immaturity. Before we do, one of my and probably my favorite point from the entire book was the notion that you had, that instead of technology and things like social media capitalizing on our psychological flaws, what if there was an alternate reality, or we built a new world where technology and AI actually helped us recognize the flaws in our thinking, recognize our cognitive biases and steered us in the right direction, instead of becoming a positive feedback loop that just continues to make it worse and worse and worse and reinforce all of our biases and psychological flaws.

[0:33:28.2] MM: Yeah. That's one of the last points I make in the book is that I think, our technology has developed in a direction where it's taking advantage of our psychological weaknesses, which makes sense. I mean, in terms of making a profit, that's where the easy money is. It's easy to get people to click on stuff that pisses them off. It's easy to show salacious headlines, or pictures, or get people addicted to certain apps or games. That doesn't mean it's good though.

I think one of the things that I think is important going into the next couple decades is that we start developing technology that helps us compensate for our psychological weaknesses, because we're definitely going to have the technology. There could easily be plug-ins that are able to check and verify how reliable a certain website is, or how fact-check articles in real-time, or fact check Facebook posts in real-time. We're not far away from that. The problem right now is just that that's probably not a profitable thing to develop, but our society and our culture needs that.

[0:34:44.6] MB: It's funny. Literally yesterday, I popped onto Facebook, which I hate doing, but someone was trying to communicate with me via Facebook message. I saw a post from a friend of mine and he posted this chart and it was something basically out of Factfulness by Hans Rosling, that was all these – the child poverty going down and early childhood education and all this stuff going up. Basically, all the stats about how the world is so much safer and better than people could possibly imagine.

There was there was a comment on there that was like, “I don't believe any of these stats. What are your sources?” I literally screenshot at it and just sent him the screenshot and I was like, “Definition of a cognitive bias.”

[0:35:24.1] MM: Dude, it's crazy. There's something about and I talked about this towards the end of my book, there's something about the convenience and the constant, I guess wish fulfillment, or impulse fulfillment of the technology that it's making people – it's removing the stakes of having crazy beliefs. One of the things I mentioned in my references is that the Flat Earth Society has grown. Their membership has grown over a 1000% the last couple of years. These are people who believe the earth is flat. They have access to all of the wisdom and knowledge of the entire human civilization on the internet, yet they choose to get on and talk about how the earth is flat.

It’s way beyond any point of factual argument. We're in the realm of psychology. We're in the realm of feeling brains running amuck, of believing whatever they want because there are no consequences to believing crazy things. I think the side effect of all the great things that the internet has done and social media has done that one of the pernicious side effects is that it is enabled that. It is enabled the ability for people to believe whatever the hell they want without any consequences. As soon as you do that, the maturity of people dropped and the ability to function as a democracy, or a modern society drops as well.

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[0:38:21.8] MB: I want to dig into the solution to that, or how do we pull Mac from this precipice. Before we do, you touched again on this notion of maturity. In the book, you have a great discussion of what you call immaturity versus maturity. How do you think about those concepts and how do they apply to this dynamic?

[0:38:40.5] MM: It's interesting, because I've always had a very casual interest in developmental psychology. As I was writing this book, I was writing about all these things that we've been talking about, how people are becoming more impulsive and just more willing to disregard any facts, or statistics, or data that they're confronted with and how there's less and less repercussions for people just indulging whatever they feel and whatever they want to be true.

I realize, I'm like, this is like, if you look at developmental psychology, the definition of growing up is a child slowly learning to subvert their own impulses, or recognize their own – have a willingness that they're wrong, have a willingness to compromise their own views, have a willingness to recognize that their perspective is limited and is personal. It's not objective.

I realize, I'm like, “Holy shit. This is what's happening is we're all becoming children again.” We're all going back to I want the cookie and I want it now. There's nothing that you can say that will change that person's mind. That actually bummed me out more than probably anything else, because I mean, we know everything else about children that we know – we're basically becoming very highly educated in individualistic children, because – and the problem is that children, they don't compromise, they become very violent very easily and they don't – they’re not able to form meaningful relationships, or meaningful connections to others, or to society well at all. They’re little narcissists, essentially. Yeah, I think something's got to change in the culture.

[0:40:34.1] MB: To me, that's one of the biggest challenges of our society and I think one of the core missions of the Science of Success is to help open people's eyes and realize that you have to question your own assumptions, you have to understand your own cognitive biases, you have to pursue rational scientific thinking through the vein of somebody like a Charlie Munger, or a Carl Sagan. Yet, the world that today is slipping more and more away from that. Now that we're standing on the precipice of this, how do we pull back?

[0:41:06.0] MM: I don't know, man. There's only one part of the book that is actually prescriptive, because ultimately, I think these problems are systemic. I mean, there are things that we can do individually, I think the information diet, or as you called it mental nutrition, I think that's a huge part of it. I've got a chapter where I talk about the value of making commitments and limiting yourself. I think on a wide scale, our approach to this technology is going to have to change.

I think we're starting to see that. I mean, both people at Facebook and Twitter are starting to talk about how they're concerned. They finally acknowledge that these problems exist and that they're thinking about them. I think it's also incumbent on us as individuals, to take responsibility for our mental consumption habits and our own impulses and challenging our assumptions. I think it's the same way you seek out a physical health regimen, we need to seek out of a mental health regimen. Read things that challenge you, read opposing viewpoints, talk to people face-to-face who you don't necessarily agree with and empathize with them. As individuals, that's what we need most right now, I think.

[0:42:25.2] MB: What are some specific strategies that an individual that's listening to this conversation right now could implement to begin improving their mental nutrition?

[0:42:38.6] MM: One thing I've been talking, I've been doing a series of talks around the country. One of the things I've been talking about is I actually think – I think the internet has caused us to think too globally in a lot of senses. I mean, it's good to be aware of global issues, but at the end of the day, unless you dedicate your life to a global cause, you're probably not going to make much of a dent in it.

I think there needs to be a little bit of a return to local concerns and local community. I think people should get involved in local groups, they should volunteer at the local school or the local homeless shelter, get involved with local causes. Because not only is that probably more effective in the long run if everybody did more of that, but it's also – and coming back to that, bringing a full circle back to hope. If you're constantly focused on global problems, it's going to take you to a hopeless place, because you're just going to feel disempowered and feel as though you have no control over the outcome.

When you engage your community, when you go actually see people face-to-face and help them, or interact with them, you develop not only that sense of community and that sense of purpose, but it also makes you – it gives you a sense of hope and meaning that is more resilient and can be sustained more.

The other amazing thing that happens, when you start spending most of your time with people face-to-face, anybody who's never deleted all their social media apps experience this. It's like, you delete all the apps, you spend about two or three days in a fetal position rocking back and forth. Then you realize that you're actually forced to go outside and see people. Within a week of doing that, the whole social media world just seems so disconnected from reality. It's not real. It’s this imagined place where everything is exaggerated and extreme and everybody's upset all the time. If you actually go down the street and talk with a neighbor or help out at the school or something, things are pretty good. Life's okay and it's going to be okay. I've been encouraging, I've been championing more of that.

[0:44:47.0] MB: That's a great strategy and reminds me of that quote. I'm probably going to butcher it by paraphrasing, it's never doubt that a small group of committed people can change the world. In fact, it's the only thing that ever has, or whatever that quote is. It's a great reminder that just because you see on the news some massive, insurmountable structural challenge, the way to actually create change, create a positive impact is to start with yourself.

I wrote a post which I'll throw into the show notes a year or two ago about putting on your rationality oxygen mask and starting with investigating your own limiting beliefs and cognitive biases and the things that were wrong with yourself. Once you do that, then you can start to help other people on the journey as well.

[0:45:31.6] MM: Yeah, absolutely.

[0:45:33.0] MB: You touched on this already, but for listeners who want to take an action step after listening to this episode, what would be one action item or piece of homework that you would give them to really begin taking the first step? Because we talked about the importance of taking action to concretely implement some of these ideas in their lives.

[0:45:55.4] MM: Well, I think it depends what they feel their biggest problem is. One thing I've been recommending is you don't have to delete social media, but one thing I found very useful is unfollowing, or unfriending at least half of the people that you follow and friend, that includes news sources, media sources. I try to get my news from the front page of Wikipedia these days, because I think it's literally the only unbiased source of information at this point.

Then I think it's in terms of just personal habits and – we all have those things that we know we should do, but we don't do them. I think start thinking about those things in terms of thinking brain versus feeling brain. You need to find a way to work with your emotions, rather than against them. Because if you just try to overwhelm your emotions, it never lasts. You can do that once or twice, but at some point you have to strike a bargain with your feeling brain and find a way to enjoy whatever the new activity that you want to take on gives you.

[0:47:02.1] MB: For listeners who want to find you, your work, both of your books, etc., online, what is the best place for them to do that?

[0:47:10.0] MM: Website is markmanson.net. There's tons and tons of articles there about all these topics. Then the books, Subtle Art of Not Giving a F*ck, and then the new book is Everything is F*cked: A Book About Hope. Both of those are probably in every bookstore you could find. Go check those out.

[0:47:28.4] MB: Awesome. Well Mark, thank you so much for coming back on the show for sharing again some tremendous wisdom and insights. It's great to see your success and how well you've done, because I think you're sharing, you're talking about some really important ideas. I hope the listeners take some action and really implement some of the things we talked about today.

[0:47:48.9] MM: Thanks, man. I appreciate it.

[0:47:51.3] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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June 13, 2019 /Lace Gilger
Focus & Productivity
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How High Performance is Created At The Most Successful Sports Franchise In The World with Dana Cavalea

June 06, 2019 by Lace Gilger in High Performance

In this episode, we discuss the truth about championship performance. Nobody becomes a champion by accident. We uncover the counter-intuitive reality that being a champion isn’t about doing more, it’s about doing less. We expose the reality that most people spend too much time planning and not enough time acting and share the specific habits and routines that you can use to model your behavior after champions with our guest Dana Cavalea.

Dana Cavalea is a high-level performance coach, speaker, and author. He coaches Pro Athletes, Entrepreneurs, and Business Executives on lifestyle strategies to improve daily performance and outcomes. He is the former Director of Performance for the New York Yankees, whom he led to a World Series Championship in 2009. In his first book, Habits of a Champion, he shares his own secrets to becoming a champion.

  • Nobody becomes a champion by accident.

  • When you study high-level performers and world champions - what habits and abilities make them different from everybody else?

  • Champions are extremely consistent and extremely persistent 

  • It takes a lot of work to become a champion - but there are commonalities 

  • What makes people champions - a deep focus on the simple fundamentals and the basics. 

  • It’s not about quick fixes, it’s not about “hacks” and short cuts - it's about really executing the basics and the fundamentals. 

  • Step one for champions - MASTERY OF MINDSET

  • What are your daily habits? Where are you spending your time? 

  • Self-awareness is another cornerstone of championship performance

    • What works for you?

    • What are the trip wires that set you back and sabotage you?

  • What is the mindset of a champion? What are the common mindsets of champions?

  • How do we learn from and emulate and ultimately create a championship mindset for ourselves?

  • 3 Keys of Championship Mindset

    • Slow everything down

    • Quiet the noise

    • Throw one pitch at a time

  • What happens in the biggest and toughest situations? 

  • “There are no big moments...all moments are the same” 

  • How do you get ice in your veins? How do you perform under pressure? 

  • What can Derek Jeter teach us about the psychology and mindset of champions?

  • Baseball is a sport that is “built around failure” and what that can teach us about the psychology of performance?

  • Reframe negative moments into positive moments

  • It’s about training your mind to see things in a certain way 

  • Listen to yourself. Hear what you’re telling yourself. Self-awareness is the cornerstone of championship performance. 

  • We waste a lot of precious time and energy - and FOCUS - on social media and minutiae 

  • Focusing on externals - focusing on others and what they are doing won’t get you to where you want to go 

  • Championship performance is not about doing more, it’s about doing LESS

  • No two people should have the same daily routine - we are all at different places in our journey, we have different strengths, different needs, etc 

  • Tailor your daily routines to WHO you ARE as an individual 

  • Lessons from managing over $300mm in human capital - and getting the most performance out of that asset 

  • How do you go about crafting your own daily routine?

  • Dana recommends starting with your health as the basis of your daily routine 

  • The basis of any healthy routine - start with hydration - how hydrated are you? Start drinking half of your body weight in ounces per day 

  • Next - look at the activity - how much time per day do you spend sitting? You can add in some foam rolling, some stretching, etc 

  • The best place to begin changing your mindset is to start with the physical body - activating the body, hydrating the body, taking care of your body 

  • Focusing at one thing at a time - mastermind that, and then adding things beyond that 

  • What is your vision for yourself? What are you trying to build? What are you trying to create?

  • How important is consistency to world-class performance?

  • You can’t be consistent at everything. You have to keep it simple. Keep it small. Keep it very focused. If you have too many things, you won’t be consistent. 

  • “The Law of One” - Do one thing at a time, do it well. 

  • Identify what is interrupting your ability to be consistent. Identify things that are draining your energy away. 

  • Are you spending too much time on your strategy and not enough time on execution?

    • Forget the plan. Get to work. Make the phone calls. 

    • The danger of over planning 

  • Environments can impact your feeling - it’s important to create environments that enable you to focus on rest and recovery. Create a transition between work and home - create an opportunity to slow yourself down and transition out of work mode. 

  • How do you reframe negative moments into positive moments? What causes your negative thoughts? Is your day set up to for you to win?

  • Homework: Ask yourself if you’re ready to take action and commit to what it is you say you want. Ask yourself - are you willing to do the work?

  • Homework: Start with the basics - hydration and mindset. Built consistency slowly with small habits. 

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Dana’s website

  • Dana’s LinkedIn

  • Dana’s Facebook

  • Dana’s Podcast “Becoming a Champion“

Media

  • [Article] PR Web - “Daniel E. Straus Of Careone Partners With Former Director Of Strength Training Of The New York Yankees To Facilitate Forever Fit Programs In New Jersey”

  • [Article] West Fair Online - “Dana Cavalea takes life coaching from the ballpark to the C-Suite” By Phil Hall

  • [Article] “Already forgot your New Year’s resolutions? Here are four tips to reset 2019” BY ABC News Radio

  • [Article] The Saratogian - “Yankee performance coach brought out the best” By Paul Post

  • [Directory] Article Directory on Medium

  • [Profile] Marketplace e speakers profile

  • [Podcast] Unconventional Life - 7 Surprising Things Ultra Successful People Do Differently

  • [Podcast] Be Investable - ML Strength's Dana Cavalea

  • [Podcast] Way of Champions - #97 “Nobody Becomes a Champion by Accident” with Dana Cavalea, Former NY Yankees Strength and Conditioning Coach

  • [Podcast] Top Coach - TC307: Dana Cavalea

Videos

  • Dana’s Youtube Channel - Coach Dana Cavalea

    • COACH DANA CAVALEA: Will walking 10,000 Steps a Day Help Me Lose Weight?

  • Good Morning America - Habits of a champion and how to win in life

  • (2012) Dana Cavalea On Motivation, Drive and Success

  • Book Trailer on his channel (3 mins)

  • Northeast Athletic Club - Dana Cavalea 2016 #LIsummit

  • [Podcast] Natalie Jill Fitness - 035: 5 Drivers of Performance with Dana Cavalea

  • [Podcast] The Baseball Awakening - Strength and Condition and The Lessons Learned with Dana Cavalea

Books

  • Habits of a Champion by Dana Cavalea

  • Book Trailer on his channel

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

In this episode we discuss the truth about championship performance. Nobody becomes a champion by accident. We uncover the counterintuitive reality that being a champion isn't about doing more, it's often about doing less. We expose the reality that most people spend too much time planning and not enough time acting and share the specific habits and routines that you can use to model your behavior after champions, with our guest, Dana Cavalea.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word “smarter” to the number 44-222 on your phone. If you like what I do on Science of Success, my e-mail list is the number one way to engage with me and go deeper on what I discuss on the show, including free guides, actionable takeaways, exclusive content and much, much more.

Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter", that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed how your wrong about what you think will make you happy. Research shows that the vast majority of people are terrible at predicting what will actually make them happy. Even when you think what will make you happy, you're often wrong. We break apart the core delusions that stop you from being happy and we dug into the scientific analysis of the state of enlightenment to uncover that it's not just something for Buddhist monks, but a remarkable brain state that can be achieved by anyone anywhere, with our previous guests, Dr. Ash Eldifrawi and Dr. Alex Lickerman. If you want to find out what actually makes you happy, listen to our previous episode.

Now for our interview with Dana.

[0:03:18.1] MB: Today, we have another exciting guest on the show, Dana Cavalea. Dana is a high-level performance coach, speaker and author. He coaches pro athletes, entrepreneurs and businesses executives on lifestyle strategies to improve daily performance and outcomes. He's the former Director of Performance for the New York Yankees, whom he led to a World Series championship in 2009. His first book, Habits of A Champion, he shares the secrets to becoming a champion. Dana, welcome to the Science of Success.

[0:03:48.3] DC: Thank you. Thanks, Matt. Thanks for having me.

[0:03:50.2] MB: Well, we're very excited to have you on the show today and then to dig into these topics. Being a champion and championship, high-level peak performance is a topic that's been one of my own really passion projects and things that I've spent a ton of time and energy researching and studying. I can't wait to dig in. Even the subtitle of the book really caught my eye, which is this idea and I'd like to start the conversation with today off of, is that nobody becomes a champion by accident. What does that mean?

[0:04:24.0] DC: Yeah. Listen, in all my years of working with professional athletes, I realized that the great ones, there's something special about them. It's not just their talent. When you really start to pull things back and you really start to take a deep dive, you start to see what are these habits and what makes them different than everybody else, is that they have an ability to be extremely consistent, extremely disciplined and they're not chasing the shiny object.

Before we even get to that point, I realized that nobody becomes a champion by accident. You can't be a default champion. They had a vision for themselves. They had talent. They combine that with the work. When you put all of that together and you stay consistent in your daily process, the end result can be championship performances.

Becoming a champion, it takes a lot of work as we know. There are some key steps to getting yourself there. One of the keys is when working with guys like Mariano Rivera, is that you realize that he wasn't trying to be something that he wasn't. That gave him a lot of confidence from within. I say he was a very intentional champion. That took daily discipline, daily process. Through consistency, he was able to achieve what he's achieved, so just as an example.

[0:05:50.6] MB: What are some of those steps, some of those commonalities that you see of intentional champions?

[0:05:58.9] DC: Yeah. Well, it's interesting. I know we're in a culture right now of biohacking and looking for all of these. I still call them and consider them somewhat of quick fixes. Now some of them work really well, but what I found was what makes the guys champions and the steps that they take, it goes back to just the simple fundamentals and the basics. Before we talk about biohacking our system and really introducing some of those modalities and action steps, we got to get the body and we got to get the mind right. We got to get it aligned.

For me as an on-field coach, what I always started with was a conversation and understanding where the mindset was of that particular player as an individual, because every team is made up of individuals. We have to figure out what's going on in between those years, that 6 inches of each of those players.

For, me the first step of becoming, or moving somebody towards champion status is really understanding what their thoughts are, what are their patterns, what is going through their head when they may not be aware of what they're even thinking; that for me has always been step one. From that point, then we start to dissect and understand, hey, what are you doing throughout the day? What are your daily habits? Where are you putting your time? Where are you spending your time, that's giving you a return on your time and where are you wasting your time?

We start to go through this process, almost of dissection to understand what's going on. Then from that point, we start to move through this process of understanding and then moving into specifics, where we can start to say, “Hey, what's the return we're getting on this action? What's the return we're getting on that action? Which is greater?” That's how we actually start to formulate routines for our players. That is the ultimate goal, because your daily actions, your daily habits, your your daily routines are what move you through your process of success.

If you look at most successful people that don't just have success financially, but when you break down each part of their life, their relationships, their overall health and wellness and fitness status and what they do in their career, both for-profit and in terms of charity, that is what ultimate success is. How are we firing in all those buckets and making it work?

Then we have a sense of groundedness that makes us feel secure within ourselves. That's how the process of moving towards champion status and success works. It's very individualized. I always like to tell people, there are really no quick fixes. I know that's not good for marketing purposes, but it takes time to sometimes unwind the psychology habits and patterns that have been developed and conditioned for some, and most their entire life.

[0:09:03.5] MB: I think that's probably one of the most important themes and one of the things that I see again and again, when studying peak performers across any field or any discipline. It's this notion that there's no such thing as a quick fix, or a hack, or a shortcut. Really, championship performance at the deepest level is about fundamentally mastering the basics.

[0:09:29.4] DC: Exactly. In addition to, I also find it also comes down to again, really knowing yourself, knowing what makes you tick and also knowing the things that take you off course. What are your, I call them trip wires. What are your trip wires? What are the things that you keep gravitating towards that are not positively affecting your overall directionality and where you want to go. Because sometimes as much as we want a hack, we're also being hijacked and we have to realize that. We need to find out what's hijacking our performance and what traps and tripwires are we falling into and tripping over in the process.

Ultimately, when you meet a lot of the guys that have 10 plus years careers, especially in pro sports, there's also a level of groundedness and security that you feel when they're around. They really get to the – then we'll take that breath and feel really comfortable around them, because they're so secure in themselves. They're not letting the externals affect their internal world. They're not externally driven and motivated. Everything comes from within and therefore, they don't let external things and situations and words and actions affect their internal environment.

[0:10:45.0] MB: Let's come back and I want to dig into a couple of the things you've talked about so far. I want to start with this idea, which you've already started expanding on, but this notion of the mindset of a champion. Tell me a little bit more about in your work with people, who are literally world champions, what have you seen in terms of what is their mindset and also how do they create and cultivate that mindset?

[0:11:11.4] DC: Yeah. I'll give you two great examples. One is very fitting for when we're reporting this in the great Mariano Rivera, number 42 closer for the New York Yankees and recent Hall of Fame inductee. Mariano came on the scene back in 1995 in the New York area for the Yankees. He was a skinny kid from Panama, takes the mound, opens people's eyes. 1996 he really makes a name for himself when the Yankees win the championship and he locks it down in the seventh and eighth inning each night.

I remember, I was a kid in high school at that time when I was watching him play. I just remember the elegance, the grace and most importantly, the calm that this man had. At the time, he was maybe only 27, 28-years-old. I said, “I wonder how he does it.” Because as a kid, I was somebody that was at that point, still trying to figure out who I am, what I do and what I'm all about. I probably had a lot of self-doubt at the time as well. I saw this guy pitch and it was something that I froze in my mind that image.

Anyway, fast forward, really about 15 years and I'm actually in Mariano's house in Westchester New York, I'm in his basement and we're just talking. I'm working on him. I'm stretching him and I say, “Mo, you know what? After all these years, I have a question that I need to ask you. It's been pending since 1995.” He looks at me and he says, “What's that buddy?” I said, “How do you do it? How do you do it?” He looks at me and he says, “Do what?” I said, “How do you get it done in the big situations? The situations when most people would melt, or they have 50,000 eyes on them, plus everyone watching from home and you go out there in the thick of it and just get it done.”

He smirks and he says to me, he says, “You know, buddy, I do three things. Number one, I slow everything down.” He goes, “Number two, I quiet the noise. Number three, I throw one pitch at a time.” He never again let the situations and things that were going on around him affect his internal world. For him, it was peace and quiet with conviction and determination. It wasn't, “Oh, man. This crowd, the situation.” He wasn't focused on any of that. He was actually able to see and visualize his success in that moment.

Then I said, “Okay, that's great for the regular season. What about the big games? The World Series, game on the line, everything matters.” This was a really defining moment in my own personal growth and personal psychological switch. He said, “Buddy,” he goes, “There are no big situations. Every situation and every moment is the same. We decide what we give life to. We decide what is a big moment.” He goes, “But everything is the same.” I said, “Wow.”

That was really profound, because how many things in life do we get worked up about? You think about it, you're getting worked up about it, because you're putting your attention to it, you're putting your focus to it. You're allowing that moment to become bigger than you. That's the fastest way to fail. As opposed to keeping everything calm and focusing and visualizing yourself having success, without the elevation of heart rate, without the elevation of respiratory rate.

That's what he was able to do better than everybody else. When you talk about the ice and the veins and performing under pressure, number one, he was a master. Number two, he taught us how he does it. He doesn't focus on the moment. He doesn't focus on the magnitude and the size of the moment, because in his mind, it doesn't exist, aas anything more than just another moment. That was one example.

The other in terms of psychological state was a guy by the name of Derek Jeter, who most people know. In baseball, and the reason I love baseball and I love relating baseball to business and life is because baseball is a sport that is absolutely built around failure. If you allow that failure to take you down, it will.

There was a point during the season where Derek Jeter was about 0 for 30, 0 for 31, he hadn't gotten a hit in 31 at-bats. What happens, he doesn't get a hit and the media in New York wants to know what's going on. Are you worried about your career? You're getting older. Could this be the end? He answers back and he says, “You know, I haven't gotten a hit in 31 at-bats. That means, I'm that much closer to getting a hit,” because he knew he couldn't go 0 for 60, 0 for 70. He knew that the deeper he went into the slump, actually the closer he was getting to a hit.

I found that these guys have an ability to do what I call reframe. They reframe negative moments, or perceived negative moments to be positive. You could do that in any line of work. It's getting caught up in the ups and downs of the stock market and allowing that volatility to create volatility within a deal that doesn't go through. That could train-wreck a lot of people if they've been banking on it.

The ability to reframe, the ability to not create a bigger situation than the situation that's in front of you, all of that is super, super important when it comes to mindset. For me, it's not about the hacks. It's always about how can you create more security and more grounding within yourself. You realize very quickly that most of that is perspective-driven. It's not about if you take this vitamin, you'll be able to do this more or whatever. It's really about training your mind to see things in a certain way.

You switch the tracks very quickly. If you find yourself going negative and down and pessimistic, boom, as if a railroad track would switch tracks, you switch your tracks the other way. You have to have enough self-awareness to realize that your tracks are taking you down a bad road and a negative path, it's a negative patent.

[0:17:30.9] MB: That's such a cornerstone of any personal development is having self-awareness. Without self-awareness, you really can't take the steps necessary to correct any challenges, or problems that you're facing, or even know that they're there.

[0:17:47.5] DC: Exactly. I find today, like we – it sounds very cliche and you hear it over and over again. We're in the information era and there's information everywhere. There's always been information and it's always been accessible to those that want to access it. Today, what I find we don't do enough of is really investing in ourselves, not by seeking other people's information, but really seeking the information that we already have within ourselves and within our internal computer. Hey, when I do this, how do I feel?

Again, I coach a lot of executive leaders, Wall Street guys and athletes. The first thing I try to teach them is they listen to themselves. Hear what you're actually telling yourself in the moments when you're not fully conscious maybe of what you're telling yourself. Try to hit pause throughout the day. Now we're in that scrolling culture, which is different than the past. We scroll, we scroll, we go on Instagram, we go on social feeds.

I tell people. I say, “Listen, let me ask you something. What's the last five things that you saw? Please describe it to me in detail. Describe the last five things you saw while you were scrolling.” You'll be amazed that most people can't describe what they saw in detail, because the input of pictural imagery that they're taking in, their brain can't process it at that speed. They're taking in so much stimuli that they can't process it fast enough, so the brain doesn't remember what you're actually seeing.

We as a culture, again, especially in that 25 to 35 age bracket, we're wasting a lot of our precious energy and time and time that we could be focusing on ourselves in a healthy way, to ground ourselves, by looking at what others are doing and that's the fastest way to sabotage. That's the fastest way to based on what I said about Mo Mariano, is you're focused on externals, other people. That means you're taking away from yourself your own journey, your own ride and really taking the time to understand what's happening from within yourself.

[0:19:48.3] MB: The other piece of that is you said we're wasting so much time, we’re wasting so much energy on these things, like social media and focusing on other people. I think the other piece that underscores this is that we're also wasting so much focus and attention that could be much better spent.

[0:20:03.1] DC: Right, because we only have so much of it. I'm sure a lot of the listeners are probably like me and that the more time I spend on my phone and the more time I spend on my devices and technology, it exhausts me. I feel a level of mental and fog and fatigue. I know that that's just coming from too many inputs. It's about really, the more you can simplify things, and that's again something else that I learned from these champion performers is that they prefer a very simple life. It wasn't about how can I do more. It was about how can I do less and get more out of less, because I'm doing less. I can give better effort, I can give more attention and that less is actually what moves my needle.

So many of us, we may be doing a 100% of our work, but there's really only 25% of that total that moves the needle for you. It's your job to find out what that 25% is, and you could with a 100% effort on the 25% can move your needle a lot further and a lot faster than if you're just taking in so much and trying to do everything. That was another very important thing that I saw; efficiency and knowing your strengths, knowing your weaknesses and most importantly, doubling down on your strengths and delegating your weaknesses as best you can.

[0:21:30.0] MB: Another great point and I think it bears repeating that championship performance is not about doing more things. It's about doing fewer things. It's about doing less and it's about using things like the 80/20 principle to figure out the really important things to focus your time on and create leverage, so that you can get the maximum amount of effort for the few core things that you're focused on.

[0:21:54.4] DC: Exactly. It depends to where you're at, obviously in your business journey and in your overall career. I mean, as much as – if you're in startup mode, it's very hard to delegate everything. When you're in startup mode, you should be learning hey, what are the things that I'm awesome at, where I'm a rock star and what are the things I'm really struggling with? Again, that what you're really struggling with is probably where your first hires should come from. By you trying to put all your attention there and it's taking away from your greatness and that's what's going to be what drives you forward in all that you do.

The typical sports analogy, when I was growing up was about be the first one there and the last one to leave. That was something that was really important for a lot of coaches and a lot of programs and even a lot of employment settings. When I got to the Yankees, what I saw was Derek Jeter, A Rod, Jorge Posada, Mariano Rivera, Andy Pettitte. Again, these guys are probably going to be first ballot Hall of Famers.

What I saw was they were the last ones there and the first ones to leave. When they got there, they executed a very tight, organized and time-sequenced process to get things done. They hit the ground running, boom. If you looked at your clock at 6:45, you knew where Derek Jeter was. I mean, these guys took it to the point where they ate the same things before every game. That was the level of consistency that they showed and applied. It was a different process. You don't have to be the first one there and the last one to leave. Face it, what am I producing and what am I getting done while I'm here? Instead of just being here.

[0:23:40.9] MB: That gets into something you touched on earlier that I wanted to follow back up on, this idea of daily discipline of consistency and dissecting the daily habits of these world performers. I love to dig into a little bit more around what you saw and what you've learned about how to craft and create these really effective daily disciplines and daily rituals.

[0:24:04.2] DC: Yeah. I always say, no two people should, or can have the same routine. The results of two people doing the same routine will ultimately be very different. There's a lot of talk today about morning routines and routine, routine, routine. What I see is a lot of people copying the routines of other people. This is what a guy like Steve Jobs did. This is what so-and-so does. You have to realize that you're not so-and-so, you're you. What works for one doesn't always work for the other.

It's because we are all different. Cellularly, we're different. We all have different mileage. We're all at different age ranges, so we need to address that. When I look at a player that was 18-years-old and a player that was 40, the plan is very different, but it's not just because of their age that plays into it, but it's also because of their psychology, it's also because of some other factors that may exist, like pain patterns, injury history. If somebody's a natural evening person, or night person, telling them they need to get up at 5:00 in the morning is not going to get the best out of them.

Now you look at the people that are in fields like music, a lot of great artists are up at 2:00, 3:00 in the morning. Their greatest thoughts and their greatest creativity comes out at that time. My father-in-law is a Oscar-winning makeup artist; up all night and that's when his greatness comes out. If I tell him, “Hey, you need to be up at 5:00 in the morning and you need to – make sure you have your green juice, you need the foam roll, you need to do all the stuff,” he's going to look at me like I'm crazy, because that's not how his greatness shows and expresses himself.

When it comes to putting together routines, like I said in the beginning, it's very important to know the person, know yourself, know your tendencies. Because I'm a person that does best between 4 a.m. and 10 a.m., which would sound crazy. Hey, by 10 a.m., you've already – your best hours are behind you. I said yeah, because I love the quiet, the focus. I'm introverted and I just love that peace in the morning. You find me at 9:00, 8:30, 8:00, I'm all ready to pass out on the couch, where other people are just hitting stride at that time. My routine should be built around the morning, somebody else should be built around the nighttime, if that's their normal cadence.

That's where it all says. You're going to see, I always take the question back to who are you as an individual. That's what my whole practice is built on. I would say, I was an asset manager with the team. I watched over 300 million dollars in human capital. None of those two humans acted the same. I had to understand how they responded to everything and then create the plan based on their individuality. Now, if I tell you, “Hey, by the way, they've done research and they kale and spinach are so good for you. It'll change your life. It'll prevent cancer. It'll do all these things.” You say, “Hey, whenever I eat that, I get gastrointestinal distress.” Still, the research says it prevents this, it prevents that.

That's not a good suggestion for you, because it's creating – although in society, it may create a positive overall and the research says, the reality is for you, those may not be good choices. That’s just a simple example. We got to start to understand what works for us, how do we test things and start to build a routine around hey, I tested this on myself and I got a great result. I tested that on myself and I got a bad result. Even though, the mass marketing says this is really good, it may not be really good for you.

That is what it's all about, helping people to create, develop and understand their own personal routines that they can own. If I make it for you and you make it for you, it's now yours. What's going to happen as a result of that? Your compliance to it, your results when you execute with consistency on that routine are going to be that much better. That's really what I find to be really important.

I was at my cousin's house last week and selling me out, “Hey, you have to put butter in your coffee and you have to put all these things in your coffee.” I said, “Listen, that's not for everybody. If you have a lactose issue, if you have some other issues, that doesn't work. For some, it may work great.” That's why you've got to always go back to the individual. I bring up that 300 million dollar number, because we had to make sure that these guys performed at the highest level and that started by dissecting them as individuals and understanding what makes them tick and what makes them also rebel, even against themselves.

[0:28:55.5] MB: For somebody who's listening, how would you recommend that they start to take those first steps towards crafting a daily routine that is aligned and tailored to helping them personally perform at their peak?

[0:29:12.9] DC: Yeah. I always lead with health. I say all right, we're going to lead with health and we can wrap our fitness with that. Health and fitness, we'll put that together. This is going to sound so simple, but I always start with your overall hydration status. What is your hydration status? People say, “This is where we start. How much water am I drinking?” I say, “Listen, half your body weight in ounces, a day of water. We're going to start there. Are you doing that? Yes or no?” Most people will tell you, no. They are drinking half a gallon of coffee perhaps, but they're not drinking enough water.

When you add more water to your system, you create efficiency in your system from a contractile standpoint of muscle, to a hydration standpoint of all of your tissue and it'll also help to regulate your overall digestive tract. That's where I start. I am different than other people, because I don't hit them with a lot.

For example, I'm working with an executive in San Diego and what we're working on now is again, this guy was dehydrated most of the time. When you're dehydrated, it'll also affect your overall energy and vitality. Half your body weight in ounces a day, we start there. Are you doing that? Yes or no. Then I guide them through that. We do that for a week. We do that for two weeks. Then we start to introduce other aspects.

Most people today, they sit for a majority of the day. Step two, is now we start to address more of the physical. I get them doing a daily foam rolling routine, a daily stretching routine. I put that right when they get up. If they get up at 10 a.m., or if they get up at 5 a.m., it doesn't matter. Well, we're going to address your tissue and there's two reasons. We're first hydrating the tissue with water. Then what we're doing with the foam rolling is we're pressing. We're getting the tissue to break up any knots, or trigger points, or what I call tension points. Because the higher the stress, the more type-A the person, the more of a chaser and hardcore, hard-charger they are, the body harbors stress within its tissues.

That makes you more susceptible to aches, pains and injury. We hydrate the tissue, then we relax the tissue. Then from there, we stretch the tissue. That's the first three steps of me building out a routine for a person. They're very easy checkpoints and that routine itself can take you maybe 10 minutes. That's how we start them on their day. Now if somebody comes to me and says, “Hey, that's not working for me,” then we start to create alternatives to that. Some people don't like foam rolling, so we use hot baths instead. That's how we start that tweaking.

The best way to know what works for you is ask yourself, “When I do this, do I feel better, or do I feel worse, or do I feel the same?” Your answer should be a, “Hey, you know what? It may not feel great while I'm doing it, but when I'm done I feel great.” That's how we start building it out.

[0:32:20.1] MB: It's interesting, starting these daily routines even for performers beyond the athletic space, as somebody who comes out of the fitness world, why do you think it's so important to begin with a physical component to these daily routines, or focusing on the body first?

[0:32:38.6] DC: I break it down really simply. Hey, after you work out and after you exercise, do you feel better, or worse psychologically? I don't know many people that finish their workout and don't feel great about themselves. I like to start my day feeling great about my day. I like to start my day feeling great about myself. Although I train athletes on their mindset, I change their mindset by first starting with physical modification, because I believe if you activate the body physically, you'll create a different mental state and a different mental feeling.

I find a lot of people today, they don't feel good about themselves. I mean, at the end of the day again, I can say this because I've coached a lot of people through the years. Ultimately, people are – there's a lot of down-and-out people and they lost their way. They lost their will. I've always found that it's my job to help get them back on track. I say, “Listen, we're going to get you in shape, but we're not going to do it with detoxes and cleanses and 10-day this and 10-day that. We’ll put you on the Brussels sprout diet. We're going to get you to execute this process one step at a time.”

When we look back over three months, nothing is going to feel like it was that hard, because we're going to focus on one thing at a time. Then we're going to focus on the next thing and then we're going to the next. When we look back, we've changed a lot of things about how we live and how we feel and then how we think. It's all of that together, but we do it one step at a time.

That's why for me, I'm not for everybody, because most people don't have the patience. I did an experiment with one of my clients that wanted to go fast. I said, “You want to go fast? Let's go fast.” What happened was his train derailed, because he wanted me to hit him with the diet, the training, the this, all at the same time and I said, “Let's do it.” Now he lost his mojo and he feels like, “Man, I don't know where to begin.” I said, “That's why we start one thing at a time.” It was meant to teach a lesson. It's about what you do over a year, what you do over two years and can you be consistent in that evolution and development of yourself. That's how you become a champion.

[0:35:01.5] MB: That comes back to what we were talking about earlier, this idea of focusing on fewer things, mastering really simple things. Then once you've mastered that really simple activity, then you start to add on something else and master that and then you start to add on something else.

[0:35:18.1] DC: Exactly. Also, part two is I ask a lot of people, “Hey, what is your vision for yourself? What are you trying to build? What are you trying to create? What does it look like?” You'll be amazed after you ask that question, how many people can't answer that question. They're working their butts off. Every day, they're working their butts off. They're showing up. They're giving a 100% effort and they can't even define what it is they're trying to build for themselves. That's crazy to me.

Think about it. How could you be possibly feeling fulfilled and happy and excited if you haven't defined exactly what you're trying to build, because if what are you doing everyday, is your process taking you closer to – what is it taking you closer to? You haven't defined where you actually even want to go. It's like saying, “Hey, I want to go on a vacation and travel,” and you have a picked a destination, but you're at the airport jumping on flight after flight after flight, you end up all these different places, but you actually wanted to go somewhere else. That's how I look at it.

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[0:37:45.3] MB: I want to come back to – actually before we do that, one of the other things that you've touched on, but I think it – I want to take into it a little bit more is something that sounds cliché. You hear it all the time. How important is consistency to world-class performance?

[0:38:04.0] DC: It's everything. I always say the fastest way to disrupt a high performer is disrupt their routine. By disrupting their routine, you've automatically disrupted their ability to be consistent, because they don't go and say, “I want to be consistent.” That's not how it works. It's within them. That consistency is a part of their being. A guy like Derek Jeter, I’ll use as an example again, when we would have rain delays, that would be the only time you would see distress on his face. He'd almost be panicking. He literally be watching the weather and tracking jet stream movement from the Midwest to the New York area, to see when the rain would hit and when there maybe what we would call a window to where we can get a game in, because he wanted to know, he had to start his pregame routine at the same time before the first pitch every single day.

That is something that altered routines. The consistency factor, it's everything. You can't be consistent at everything. Again, circling back to keeping it simple, keeping it small and keeping it very focused, if you have too many things, you can't focus on anything. Therefore, your chances for consistency go way down.

This is another example that I use. If I told you, “Listen, you got to do 10 push-ups and 10 jumping jacks every single day for the next three months.” You would be amazed at how many people couldn't do that. They can't do it. The average person cannot commit to doing the same thing every single day for a 90-day period. Can't do it. That shows you that even in a very – with even the smallest of tasks, they need to actually start to train themselves to be consistent again in the moment and say, “Listen, I have this to do. Let me do that. I need to get that done before I can move to the next thing.” That's why I'm very focused on the law of one. Do one thing at a time. Do it well. Achieve it and then move on, because that'll improve your overall consistency in what you do.

[0:40:18.7] MB: Tell me more about the law of one. For listeners, how do we build consistency? For somebody who is in a – I feel in our world today, it's so easy to get distracted, disrupted. Your attention gets sucked away by Instagram, or your phone, or all these notifications. How does somebody who's in this state of distractions start to create consistency in their life?

[0:40:43.1] DC: Yeah. Like I said before, the first part is to identify. You got to identify what is interrupting your ability to be consistent. Ultimately, it's you, but there are things that we allow ourselves and choices that we make and we allow ourselves to get involved with these energy suckers. For me personally, I had to take apps off my phone. I had to take Twitter, I had to take Instagram, I had to take Facebook, I had to take LinkedIn all off of my phone, so I can only go on them – I mean, I can go on them through my browser, but I don't – only through it a desktop.

Because I realized, hey, if you have all these things that you want to accomplish today, what is inhibiting you from accomplishing those things? It was the scrolling. That scroll would take me off path. It would take me off center and take me off my own mission, vision and goal. I said, if I can stop that, I'll start to create more efficiency just by elimination. That's what I find. There's things like apps, there's also in the corporate world, meetings are so ineffective, so many different – oftentimes. We're meeting to meet, it gets to that point. That becomes a drain and takes away from the consistency of your work and the consistency of your flow.

The other thing is working too long and working too many hours. I believe that you get your best output and your best production in working in 90-minute windows. You work an hour and a half, then you take a break, relax, let your mind unwind, take a break for 30 minutes. Then go back in. If you could do four micro-cycles of an hour-and-a-half, you're actually getting six hours of focused work done and you're getting two hours of total rest in between when you added up the 30 minute, 30 minutes, 30 minutes and 30 minutes.

That's why again, taking it back to self, where did you get off track? Those things that are taking you off track are ultimately hijacking your ability to stay focused, which is ultimately taking away from your ability to stay consistent. Find where you're wasting time, find where you're focused on things that are um not serving you.

I had a guy that works on Wall Street that was spending way too much time on his strategy and not enough time on executing what moves his needle. For him, it was phone calls, getting in touch with banks, getting in touch with other PE guys. He was trying to come up with this plan. I said, “Forget the plan. Get to work. Make the phone calls.” In one week, he had more action in one week than he had had in almost 52 weeks all of last year, because he kept drawing circles and lines and connecting this. He was over-planning, again taking away from action, which ultimately hijacks his results and his overall consistency. That's why it always returns to self and understanding your negative habits, so then you could eventually create those positive ones that leads you to again, more of a champion performance.

[0:43:57.3] MB: You bring up another really good point, which is and this is a theme I've seen in my own study of world champion performers, is this importance of rest and recovery and having that down time and integrating that into the routine as a part of the ritual of being a champion.

[0:44:18.6] DC: Yeah. There's two things that I do with that. I always tell people, “Listen, you got to have a transition between work and home.” For some, that's taking a shower, for some that's a workout and a shower. For some, it's hitting the steam room, some it's getting home and changing out of work clothes into more relaxed wear, for some, like A Rod for example, he was a guy that he'd actually staged his home for nighttime. At about 6:00, the lights would dim, music would go on Sonos that was more calming and chill, candles were lit.

People don't see athletes in this manner, but they get it, because they understand, they're so in-tune and in-touch with their body, that they understand how environments make them feel good, or make them feel bad. They understand how certain actions make them feel good, or make them feel bad. Ultimately, when you put all that together, you were able to find what works for you. As it relates to recovery, what I find as a non-negotiable is putting in a transition between work and home. Just to calm yourself, slow yourself down. For some, like I said, it could be a hot bath steam, sauna, it could be a workout, it could be laying on the floor literally for 5-10 minutes, not meditating, but just being unplugged. That is so important.

I have one guy that I work with that he's a drummer. After work, he runs his company during the day, he takes 15-20 minutes and plays the drums and jams out. That's his transition to where he could then go be with his family. Recovery comes in so many different forms. Many things today, like I said, if you're a meditator, if you see other people not meditating, you feel as if they're missing out, but not everybody is ready for a full-throttle meditation. For some, a walk after work is meditative, for some a walk in the woods is meditative, for some sitting outside and just listening to nature is meditative.

Recovery comes in many different forms. Many of our players after a game, I set them up with bath salts in their hotel room and they would literally take a hot bath and chill out. I call it burning their top layer off in a warm hot bath, more of a hot bath and then shower, nice cool shower. It brings their whole system down. It downshifts their whole system. That's a form of recovery. I do think there needs to be a place for recovery every single day.

[0:46:49.9] MB: I want to come back to something you talked about earlier that I want to figure out how we can apply to our lives, which is this idea of reframing things. You talked about the mindset of a champion and dealing with high stress, difficult situations. How do we concretely think about reframing those negative moments into positive moments?

[0:47:13.8] DC: Yeah. Again, I go back to this. You got to know what's causing that negative thought process, right? Oftentimes, you'll probably find you’re shortchanging yourself in some way somewhere. If you're working too much and you're not recovering and you're not spending time with family and doing some recreational things, that builds negativity over time, because you're so off balance.

First again, it's understanding is my day set up to win? You got to ask that for – only you'll know the answer for that, or am I too much on one side of the field and not spending enough time on the other. That's the start of it. The other thing is really just understanding your thoughts. Again, almost hearing yourself think. Personally, I know that with a lack of sleep, I can get negative pretty quick, especially the next day. That's why sleep helps keep me positive and I need less reframes.

Again, after every phone call, if you're in business and you have a call that doesn't go well, you got to take a minute. After that call, diffuse the call. At that point, you tell yourself, “Hey, although that may have been a negative result, boom, now I switch my tracks and I'm moving past it.” I'll give you just an example of baseball players. If you watch a guy like Derek Jeter through the years, if he struck out, or he got out in a big situation, he'd come into the dugout. He'd take a towel. It looked like he’s wiping his face, but he took that moment and screamed, dropping an F-bomb into the towel. At that point, he wiped his face again and the moment was clear. That was his tactic, if you will, to reframe.

It wasn't a conscious thought of, “Hey, I'm going to switch my thoughts.” He let it out. Then at that point, he moved past it. You got to find what works for you. We're all wired very differently. There's again, certain moments that cause us to be more negative and certain moments that that elicits positive. What I found is if we can work to create almost a flat line where our mood stays very, very consistent, because we've conditioned ourselves to think more on the positive side, that doesn't mean we have to get overly excited and jubilant. It's just means, hey, you know what? My perspective on life is more on the positive side, because I'm choosing that.

I have an analogy I use. I call it staying above the horizon line. You look out, you see a horizon line, below the line is negative, above the line is positive. You could say, “Hey, above the line on a sunny day, it's positive, it's bright and it's happy.” You got to catch yourself falling below that horizon line. When you're there, realize it and all you got to do is say, get above the line. Move above the horizon line. That's a verbal cue to do it.

There's different tools and every person responds differently. Some people yelling, getting it out. I say, let the demons out. I used to have a CEO of a private aviation company coming to my training facility. In the mornings he’d be on the treadmill and he'd literally scream at the top of his lungs. I would say, “Get it out. Get it out. Get it out.” That for him was a way of getting almost like an emotional release.

After that, he was calmed down. It was amazing. Everybody's a little bit different and obviously, people observing that would think he's borderline clinical. There's different tools and different tricks for everybody.

[0:50:59.4] MB: For somebody who's listening to this interview that wants to start concretely implementing some of the things we've talked about, what would be one action item that you would give them as a first step to really begin applying some of these ideas?

[0:51:15.1] DC: Well, the first step is asking yourself if you're actually ready to take action and commit to what it is that you say that you want, because that's the key. I mean, you ask somebody, “Hey, do you want to be rich?” 9 out of 10 people, 10 out of 10 people will say yes. “Are you willing to do the work?” 9 out of 10 people will probably say yes, and then when you actually describe the work that goes into it, you may be down to 20%. It's the same with this. You got to ask yourself if you're actually ready to take action. When your pain is great enough, you take action. For me, it starts with that question.

At that point, like I said before, activate your physical self. Before you get into the diets and all that, just hit your basics. Am I drinking enough water? Number one. Are my thoughts more positive and negative? Can I catch myself in the negative moment and move myself above that horizon line? Start there. Hydration, mindset. Then like I said, you can start to add in the morning stretching and flexibility and move towards the transition in the afternoon. Start there. Worry about the Monday, Wednesday, Friday, the Tuesday, Thursday or the Monday through Friday, work out. Worry about that after.

Show consistency in the water, show consistency in your ability to catch yourself in your thought process. Then lastly, get your daily stretching in, because stretching is a great intro point your, foam rolling and stretching, to get somebody to activity and get them to take the next step is more exercise. I basically walk them to the end of the diving board with the hydration, the mindset shifting and the daily foam rolling and stretching.

Then the next thing they say is, “Hey, I’ve been really good at that. What's next?” Now you're at the end of the diving board and I get you to jump. Once you jump off the board, then we get into a formal training program in terms of your exercise, and then we move you into some dietary reform and move you through the process from there. We've got to walk you to the end of the diving board. You have to choose to get on the board, walk to the end and then you make the decision if and when you're ready to jump. That's how it works.

[0:53:40.7] MB: Where can listeners find you and your work online?

[0:53:44.9] DC: Yeah. danacavalea.com. I write a daily blog with some of these habits that we talked about and have a YouTube channel. It's all accessible through there. The book is on the on the site and it's also on Amazon.

[0:54:01.9] MB: Well Dana, thank you so much for coming on the show, for sharing all this wisdom. Some really great insights into what it truly takes to perform in a world-class level.

[0:54:12.0] DC: Thank you. Thanks for having me.

[0:54:14.2] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

June 06, 2019 /Lace Gilger
High Performance
Dr. Alex Lickerman & Dr. Ash ElDifrawi-01.png

You’re Wrong About What Makes You Happy. Here’s The Truth with Dr. Alex Lickerman & Dr. Ash ElDifrawi

May 30, 2019 by Lace Gilger in Mind Expansion

In this episode we discuss how you’re wrong about what you think will make you happy. Research shows that the vast majority of people are terrible at predicting what will actually make them happy and even when you think you know what makes you happy, you’re often wrong. We break apart the core delusions that stop you from being happy, and we dig into a scientific analysis of the state of “enlightenment” to uncover that it’s not just something for Buddhist monks, but a measurable brain state that can achieved by anyone, anywhere with our guests Dr. Ash ElDifrawi and Dr. Alex Lickerman.

Dr. Ash ElDifrawi is a thought leader in clinical, social, and consumer psychology. He's been featured in The Economist, Forbes, Bloomberg, the WSJ and much more.

Dr. Alex Lickerman is the author of The Undefeated Mind and physician. He is the former assistant professor of medicine, director of primary care, and assistant vice president for Student Health and Counseling Services at the University of Chicago. His work has been featured in The New York Times, TIME, USA Today and much more!

  • What you think you need to be happy is wrong 

  • Your current beliefs about how to achieve happiness are “delusions” 

  • Most of the things you think will make you happy are are “delusional beliefs"

  • How do you create happiness that actually lasts or endures?

  • If you’re searching for lasting happiness - that can’t be taken away from you - it comes from something very different than what you think

  • Your “delusions” about happiness will make you happy temporarily, but not permanently 

  • Does happiness come from getting the things you want?

  • What happens when you lose the things that you’ve anchored your happiness to?

  • It’s like a stick of gum - you get a hit, but then the taste and flavor fade over time

  • The science shows that this is a neurological phenomenon - we habituate to any attachment we have. We start to take things for granted. 

  • It’s delusional to think that getting something you want is going to make you a happier person. 

  • Because of our psychology and our neurology - you can get stuck on a hedonic treadmill and you always come back to your baseline level of happiness. 

  • The question for happiness began with empirical study of science, psychology and research

  • Buddhist philosophers have been observing the mind for 2500 years, in many ways they were some of the earliest psychologists 

  • Is the 2500 years of buddhist thinking reflected in modern science?

  • There has been an explosion of research on happiness and yet unhappiness is increasing, too much of the current research is too superficial 

  • How do you think about incorporating science into your worldview and forming your decisions?

  • You are going about trying to find happiness the WRONG way

  • It’s your beliefs about what you need to be happy that shape your inner state, feelings, thoughts, and actions 

  • Do you believe that happiness comes from avoiding pain? 

  • How can the belief that happiness is about the avoidance of pain lead to more pain, suffering and unhappiness?

  • What should you do if you get caught in a cycle of constantly being worried whether or not you’re making the right decision?

  • The vast majority of people are pretty bad at predicting what will make them happy

  • When we think we know what will make us happy, we are often wrong. 

  • The Nine “Core Delusions” that prevent you from being happy 

    • “Hell” - the core belief that you are powerless to end your suffering and you don’t know how to end it 

    • “Hunger” - the core belief that happiness comes from getting what you want

    • “Animality” - the core belief that happiness and pleasure are the same thing 

    • “Anger” - the core belief that happiness comes from being superior or better than others, often rooted in insecurity, often looks like arrogance or control 

    • “Tranquility” - the core belief that to be happy you have to avoid pain

    • “Rapture” - the joy that comes from having an attachment (material possession, relationship, ideas, health, etc), contemplating those attachments brings you joy

    • “Learning” - the world of value creation, the core belief that in order to have a happy life your life must be meaningful 

    • “Realization” - the core belief that to be happy you must constantly improve yourself 

    • “Compassion” - the core belief that to be happy you must help other people be happy too 

  • Each of these 9 core delusions shows you the primary “attachment” you have that is driving your beliefs, feelings, and actions 

  • Any attachment, by definition it’s ability to provide you joy is temporary. All external attachments are eventually lost. All attachments are temporary. Every attachment contains the seed of future suffering. 

  • How do you get ENDURING INDESTRUCTIBLE HAPPINESS? Instead of temporary happiness?

  • How do we break down enlightenment, from a scientific perspective?

    • The core truth of enlightenment is that the world around us is sublime. There is an order and a beauty in the universe. 

  • You probably have your “basic life tendency” which is the world / core belief that you primarily experience the world from, but you likely experience the world, in one way or another, from all the worlds.

  • The same stimulus can have radically different impacts on two different people

    • At it’s core - this is because we have different fundamental “core beliefs” about the world and what makes us happy 

  • What is the science being achieving enlightenment?

  • In every history, in every time, there have been people who’ve described the experience of enlightenment  - through all of history they are remarkably consistent. 

  • How do you create Transcendent Joy in your life?

  • Could enlightenment be a reproducible life experience? What does the neurological research say about what our brains actually do and actually experience during moments of “enlightenment."

  • What did scientists discover from studying the brains of people on mushrooms?

  • “The default mode network” - the self referential part of the brain 

  • How do you “pierce the veil of the illusion of the self?"

  • When the “default mode network” down cycles - people begin to experience the feeling of one-ness, a reduced sense of self, fearlessness, and transcendent joy

  • The chattering, autobiographical “sense of self” (the default mode network) is actively surpassing the state of transcendent joy

  • The surrendering of the sense of self is a key component 

  • Why inducing a feeling of “awe” dramatically shrinks the sense of self 

    • Being out in nature

    • Astronauts in outer space having a “cosmic perspective"

  • Enlightenment, the scientific brain state of transdencent joy, is something that can be achieved by anyone, anywhere. It’s not just for buddhist monks. 

  • By seeking to be awed every day by our surroundings

  • How can we reach for the state of awe in our every day lives? How can we move towards enlightenment in our everyday lives? 

  • Awe is there for us to see, it’s a matter of pausing to try and see it in the moment. 

  • Homework: Become mindful to the degree to which these core delusions determine how happy you are. When something makes you unhappy, ask yourself what has happened that has made you unhappy, what core belief has this event stirred up in you that has made you unhappy? 

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Ash’s LinkedIn

  • Alex’s LinkedIn

  • Alex’s Website

  • The Ten Worlds site and assessment

Media

  • [Article] Positive Psychology Program - “Daniel Gilbert: The Expert on Predicting Happiness”

  • [Wiki Article] Default mode network

  • [Article] Neuroscientifically Challenged - “Know your brain: Default mode network”

  • [Article] Daily Stoic - “The Undefeated Mind: An Interview with Buddhist and Author Alex Lickerman”

  • [Article] PR Newswire - Redbox Names Ash Eldifrawi Chief Marketing and Customer Experience Officer

  • [Article] Psychology Today - “The Good Guy Contract” By Alex Lickerman,M.D

  • [Article] Fast Company - “This is what you’re getting wrong about your pursuit of happiness” by Stephanie Vozza

  • [Podcast] News/Talk WSVA - DR ALEX LICKERMAN-DR ASH ELDIFRAWI-THE 10 WORLDS

  • [Podcast] Inquisitive Souls - The New Psychology of Happiness

  • [Podcast] The Art of Manliness #40: The Undefeated Mind With Alex Lickerman

  • [Podcast] BlogTalkRadio - Denise Griffitts: The Ten Worlds: The New Psychology of Happiness

Videos

  • WOCA the Source Radio - Dr. Alex Lickerman and Dr. Ash Eldifrawi Interview - The Ten Worlds

  • Matthew Belair - 213 | The Ten Worlds: The New Psychology of Happiness with Dr. Lickerman and ElDifrawi

  • Brian Johnson - Optimize Interview: The Undefeated Mind with Alex Lickerman

  • Gogo channel - Interview with Gogo CCO Ash ElDifrawi

  • Leo Flowers - BOOK REVIEW: THE UNDEFEATED MIND by Alex Lickerman MD

  • COAST TO COAST AM - December 02 2018 - ACHIEVING HAPPINESS

Books

  • [Book] The Ten Worlds: The New Psychology of Happiness by Dr. Ash ElDifrawi MA PsyD and Dr. Alex Lickerman MD

  • [Book] The Undefeated Mind: On the Science of Constructing an Indestructible Self  by Alex Lickerman

  • [Book] Cosmos by Carl Sagan

  • [Book Review] Psych Central - Book Review: The Ten Worlds: The New Psychology of Happiness

Misc

  • [Movie] Carl Sagan's Cosmos - Ultimate Edition

  • [SoS Episode] When the Impossible Becomes Possible - The Secrets of Flow Revealed with Steven Kotler

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[0:00:11.8] MB: Welcome to the Science of Success; the number one evidence-based growth podcast on the internet with more than three million downloads and listeners in over a hundred countries.

In this episode, we discuss how you’re wrong about what you think will make you happy. Research shows that the vast majority of people are terrible at predicting what will actually make them happy, and even when you think you know it makes you happy, you’re often wrong.

We break apart the core delusions that stop you from being happy and we dig into a scientific analysis of the state of enlightenment, to uncover that it's not just something for Buddhist monks, but a measurable brain state that can be achieved by anyone anywhere, with our guests Dr. Ash ElDifrawi and Dr. Alex Lickerman.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our e-mail list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide.

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Sign up for my e-mail list today by going to successpodcast.com and signing up right on the home page, or if you're on the go, if you're on your phone right now, it's even easier. Just text the word “smarter”, that's S-M-A-R-T-E-R to the number 44-222. I can't wait to show you all the exciting things you'll get when you sign up and join the e-mail list.

In our previous episode, we discussed the important difference between competence and confidence and looked at the dangers of focusing too much on building up your self-esteem. We explored the gift of failure and why sometimes it's better to let children fail than to try to make them feel better. We learned why frustration is a vital and important piece of the learning process, while we must consider the inevitability of failure, and we uncovered one of the most powerful teaching tools that you can use to learn, grow and improve with our previous guest, Jessica Lahey. If you want to know the truth about the relationship between failure and self-esteem, listen to that episode.

Now, for our interview with Ash and Alex.

[0:03:22.5] MB: Today, we have two exciting guests on the show; Dr. Ash ElDifrawi is a thought leader in clinical social and consumer psychology. He's been featured in The Economist, Forbes, Bloomberg, The Wall Street Journal and much more, and Dr. Alex Lickerman. Alex is the author of The Undefeated Mind and a physician. He's the former assistant professor of medicine, director of primary care and assistant vice president for student health and counseling services at the University of Chicago. His work has been featured in New York Times, USA Today, Time Magazine and much more.

Together, they've written the best-selling book The Ten Worlds: The New Psychology of Happiness. Alex, Ash, welcome to the Science of Science.

[0:04:01.5] AE: Thanks for having us.

[0:04:02.5] AL: Great to be here.

[0:04:03.7] MB: Well, I'm really excited to have you both on here. I think the topics and themes that you cover within Ten Worlds are fascinating, and I really want to explore this with the audience. To start out, one of the core premises that you begin the book with is this notion that our current beliefs about how we can be happy are wrong. Tell me a little bit about that.

[0:04:24.1] AE: Yeah, so the premise of the book is that people all across the world have different beliefs about what they need to be happy. A common one would be they need to have the right job, the right money, the right amount of money, the right spouse, certain things external to their lives they have to have correct. Actually, if you would imagine every single thing that everyone on the planet believes they need to be happy and you added them all up together and then try to derive what the core beliefs that all those multiple beliefs slot down into, they really slide it found into 10 core beliefs.

Our thesis is that nine of those beliefs are actually delusional. Meaning, we think they will bring us long-lasting happiness, or happiness that endures, when in fact, they will not. Even more basic than that, it is in fact the beliefs we have about what we need to be happy themselves that determine how happy we are able to be. It's not what we have. It’s what we believe we need to have to be happy.

[0:05:18.0] MB: That's a really powerful word when you call it a delusion. Tell me a little bit more about why, and we'll get into the various core delusions and talk about them. Tell me about why you use such a powerful language when you describe what often people think they need to achieve happiness.

[0:05:37.4] AL: The reason we use that word delusion is because we believe that people are looking for a happiness that actually lasts, or endures. They're not looking for happiness that’s temporary and then can be taken away, or snatched away based on something that happens in their lives, or circumstances changing.

I have to say that people achieve temporary happiness all the time, they do. The reason we call these delusions is because we believe what those things are people believed they would be happy, are only things that are going to get them temporary happiness. People cling to those beliefs very strongly and their lives are governed by them. Because of that, we wanted to be very clear that those are delusions, because if you're searching for happiness, they will last and not be destroyed but what happens to you. Ultimately, it's an incorrect belief and that's what a delusion is.

[0:06:22.8] AE: I want to add to that. It's important, because it gets a little nuanced that the things that people believe, these nine delusions, or core delusions as we call them, they will make people happy temporarily. That's part of the reason why they're so difficult to disbelieve. They're so difficult to turn away from when we're searching to become permanently happy. The delusional part of this is that the happiness they bring by definition is temporary and we posit that there is a different type of happiness that people can attain if they want to work towards it, that is more long-lasting, deeper and more permanent.

[0:06:55.0] MB: I'd love to hear a specific example around one of these delusions, just to give this a little more context for the audience. I also think you made a really important point that in all of these cases, if you build your happiness on any external anything, right? Whether it's another person, whether it's an achievement, whether it's your legacy, all of these different things, at the end of the day, that's a fragile, or impermanent place to put it. Correct me if I'm misunderstanding this, but what I hear you saying is basically, that by doing that, you're putting yourself in a situation where you can never attain permanent, lasting happiness.

[0:07:34.8] AE: Let's talk about the world of hunger, where the core delusion there, the belief there that people hold is that happiness comes from getting the things you want. Sounds absolutely logical, right? People think, “If I can get the right job, or make a lot of money, or get the right wife, or get the promotion, or get my kids in the right school, get the house,” whatever that might be, people attach themselves thinking, “If I can just get those things, I'll make me happy.”

When you do achieve them, they do provide temporary happiness. Think about how long that will last, or how quickly that fades. Even more, thinking about what happens when you lose those things, your happiness plummet with them. We talk a lot about the metaphor, or analog of it's like a stick of gum; you chew it, it tastes great and sweet at first, but ultimately, it always fades.

The hint of that happiness is very powerful and very real, which is why we continuously pursue it again and again and again. The world of hunger is really this world is literally aching and longing to get that next thing and to drive yourself to get that next thing all the time. While it's very powerful and very rewarding when it happens, it is ultimately a delusion if you believe those things are going to achieve a happiness that lasts a lifetime, because we know they don't.

[0:08:44.6] AL: In fact, I want to add to that, because the science shows it really is a neurologic phenomenon that we habituate to all of our attachments, right? At first when we get them, we're incredibly focused on them, we're often obsessed with them. Then they gradually just become things we have and our attention gradually turns from them towards other things. Especially if we are – you really engage with this belief that to be happy, we have to get what we want. Once the thing we get stops making us happy and just becomes something we have, something we're used to and in fact, take for granted, we light on other thinking, “Okay, maybe we made a mistake there, because I'm not as happy as I used to be when I got this job. Maybe the problem was the job was the wrong thing to make me happy. I have to find the right spouse, or maybe I have to buy the right house, or whatever.”

People who are caught with this particular delusion think that by getting something they want, it's going to fundamentally change them into a happier person, because it makes – it gives them that hit at first. Because of our psychology and ultimately our neurology, the research is really clear that we got on this hedonic treadmill and the longer we run on it, the longer we accumulate these things, ultimately, we return to our baseline level of happiness and we wind up right back where we started thinking. Well, the problem is we just wanted the wrong thing. We have to find the right thing to want and we go after that next thing.

[0:10:02.9] MB: You made a great point and we'll get into this a little bit more. The reality is a lot of the things you're talking about it and I think listeners will certainly have this experience as we unpack more of these ideas, but can seem a little bit mystical, especially once we get into enlightenment, which we're going to talk about in a little while, but the reality is there's a ton of science that backs up this idea that we're not really very good at all at figuring out what actually makes us happy.

[0:10:32.6] AL: Yeah, Alex can get into a little bit more around the roots of the 10 worlds and the paradigm, which is based in Eastern philosophy and Buddhism particularly. In fact, the idea and the concept of the 10 rules was born of me, the intersection between science and psychology and actually empirical cases, and then and then even into then mysticism, or at least into a philosophy.

I think that there's components of that in all of this, but everything that we talk about in the book ultimately, is rooted in what we hear be sound science running from a psychology or neurological perspective, so you're right in that.

[0:11:09.2] AE: I guess, I would say Buddhist philosophers been observing the mind for 2,500 years and contemplating and writing about it, and in a way consider them some of the earliest psychologists, because they would make empiric observations about the different life states, or different conditions in which people's thinking would appear, and overtime categorize them. The reason we began with that organization was because it really did reflect the experience that Ash and I both had in our respective fields, his in psychology, mine in internal medicine, of the way people were predisposed, or disposed, I should say their mindsets.

We got very interested to know is the 2,500 years of Buddhist philosophical thinking reflected in modern-day scientific studies and it really did. It really does. Our interest is not in perpetuating mysticism, but in finding a better understanding of the way human beings think and then most importantly, how they become happy based on the science.

I would add that one of the things that Ash and I have found in the last 20 years is we've been thinking about this and working on this and observing the literature on the science of happiness, which was sparked in the 1990s by the positive psychology movement by Martin Seligman, is that the research that's been done up till now is very useful and very valid, but we think it's focusing on two superficial level that is not really getting down in addressing what are the core beliefs that people have that motivate both their thinking and their feeling and their behavior surrounding happiness, that there's some science to describe. That's really why we thought this is an important time to write this book and bring forth some of these ideas.

I guess the last thing I want to say about this is and I want to be very clear about this because Ash and I really are very strict with ourselves in terms of designs here. A lot of this book is speculative. It's based on a lot of studies, but the paradigm we put forth that we are proposing is really a model that we put together from our own observations and our practices, as well as what the science is saying. I'm hoping that there will be people who will read this and say there's more studying to do here, and let's try to validate this model and take a whack at it and see if it holds up.

[0:13:14.1] MB: I really respect that framework and that admission that at some level, you've done a ton of homework, you've looked at all the research, but at the end of the day, you have to take all that research in and form a viewpoint, or a framework, or perspective. I don't want to go too far down this rabbit hole, but there's a really insightful lesson there for anybody listening, which is at the end of the day, it's hard to ever really truly be completely certain about anything, even science is disproven sometimes.

The flipside of that is the scientific framework is generally a very useful empirically-driven, the scientific process has critical feedback and peer reviews and all these different things that help it move in the direction of truth, much more so than a lot of other frameworks or ideas. I like that you said, it's rooted in science, you've done all the homework, but at the same time you've internalized all that and said, “Here's what we think it's saying.”

[0:14:02.3] AE: That's exactly right. Exactly right. As you say, you point out very aptly, science moves very slowly, because it has to be tested empirically. That's expensive and time-consuming. That's how you really get it, right? There are a lot of people out there who want to believe in the enlightenment, who turn towards the more mystical aspect of practice and that may be for many people a path they want to take.

Our interest is in uncovering what's the real science behind this, right? If enlightenment and happiness are a phenomena of the mind, there must be a science and principles that describe and explain how we get there, and that's really what we're interested in getting at the truth about that.

[0:14:39.4] MB: You touched on something really important, which is how beliefs underpin and shape all of this. Before we talk about that, I want to come back to this one interesting tidbit that touches on what we're talking about a second ago, which you shared in the book, which is this idea that there's a tremendous amount of research about happiness and it's actually exploding and yet, unhappiness is increasing at the same time.

[0:15:03.4] AL: Yeah, ironic, right? Actually, there's some recent studies that show that more than ever, the world is more depressed ever before and unhappy than they've ever been. That is a paradox that you point out? We're actually not surprised if our thesis is true, in that part reason that's happening is people are actually going about, trying to find happiness in the wrong way.

In fact, as this comes into people's consciousness more and they actually search for it more, then you can imagine if they're chasing that and not able to grasp, but that could actually lead people to becoming more frustrated and unhappy, which might explain what's going on. There's obviously a lot of factors that probably influence why the world is where it is. Some of them exogenous, more internal in terms of psychology.

We do believe that more than ever, that we need to challenge the current paradigms that are out there and how to address this. Like Alex said, spark a conversation that's rooted in some real empirical observation in science, to see whether or not we're thinking about this in the right way. That was really the purpose of – one of the purposes of writing this book.

[0:16:09.1] MB: Let's dig into this power of beliefs and how beliefs underpin and shape our experiences and our as you call them, our worlds.

[0:16:18.9] AE: Imagine, let's take an example, one of the core delusions we talk about as an example, to try to explain that. If you think about the world of animality, the core delusion that underlies that world, that creates that world and we're arguing that it is your beliefs about what you need to be happy that create your inner life state, which reflects your thinking, the types of thoughts you have, the things you feel and the actions you'll take, as well as even your energy level.

The core delusion world of animality is that pleasure is equal to happiness. Pleasure and happiness are one in the same. By pleasure, we mean basic pleasure, which typically revolves around physical pleasure. If you think about for a minute, so let's say you believe that, you really believe the key being happy is do as much physical pleasure as you possibly can. How will you behave? What will you do and what experiences will you have as a result of that?

People for example, become addicted to drugs, alcohol, sex, eating, physical comfort, all those things. Those will be the things that you will pursue. In pursuing those things, you will achieve pleasure and pleasure clearly as we talk about later in the book, a part of happiness. The pursuit of pleasure, people who live their lives in that way, typically develop lives that are far more full of suffering than they are of joy and happiness.

That actually the overindulgence of pleasure is not the way to have a happy and successful life. In fact, we can characterize the types of things that people who believe that will say and do and the types of lives it will create for themselves. They are surprisingly consistent and stereotypical. If you know people who are in general, like addicts, addict to some physical pleasure, the way they think and feel and behave and the lives that construct themselves are remarkably similar.

It's the belief itself, the belief that physical pleasure is happiness, that actually puts the ceiling on how happy they're able to be, right? You can achieve pleasure, you can say get drunk, or have sex, or have a delicious meal and over indulge in that. While you're experiencing those things, you'll feel pleasure, you may even very well feel joy. Overall, the level of happiness you are able to achieve is set at a very low-level. In fact, most people who indulge that way suffer from it than they feel joy.

We're arguing that the core reason for this, the core cause at the very center of the lives that these people who are trapped in the world they create is this belief, that their happiness are one and the same.

[0:18:47.9] AL: Yeah. I can give you another example of a little more subtle world that I can talk about my world, the world I come from, which is the world of tranquility, which by the way based on some of the research we've done so far based on survey we have, which is the most common world, at least for the people who've taken it, that people seem to come from.

The core belief of the world tranquility is that happiness comes from avoiding pain. If you think about the life, if you believe that, again, if you will let the core, that's your guiding principle, your guiding belief, then you construct the life that's avoiding negative, or bad consequences, or bad outcomes. You don't take much risk financially, or with the relationships, or with jobs. You construct your life in a way that's somewhat safe and through the decisions you make.

Then it can also be very paralyzing, in terms of making decisions, because you worry too much that making the wrong decision will take you down the wrong path. You place a lot and way too much emphasis on making the right decisions, which can obviously will lead to a lot of anxiety, because it's impossible to control that. In fact, we point the research in the book that shows that people are actually really bad at predicting, which decisions will ultimately make them happy or not. I think, Alex correct me if I’m wrong, but we were actually wrong most of the time in thinking we know what outcomes will make us happy.

When you construct a life that it would live that, you can imagine that every decision is approached with a lot of anxiety and a lot of avoidance. It's living a very safe existence of playing defense all the time, which can obviously lead to a lot of consequences around what you don't experience life, as much as is protecting you for negative outcomes, which looks – that's a life that looks very different, for example, than the life from the world of animality, which is almost the opposite.

[0:20:28.4] MB: It's fascinating and it's interesting actually that you say that that, the world of tranquility is the most common, because I would say that's a very frequent and resonant theme of questions that I get e-mailed from listeners all the time, which is essentially, some variant of the same question of I have a big decision in my life and I feel paralyzed. I feel I can't make it. I don't know if I'm going to make the right decision. I'm stuck. They get caught in this analysis paralysis. It's really fascinating that that's one of those resonant themes that you found as well.

[0:20:59.3] AE: Well, I don't think it's not that surprising if you think about how our brains evolve. Fundamentally, they are designed to keep us alive. Fear is a dominant force in everyone's life to some degree. When it becomes such a dominant force when we're trying to avoid it so much, that we believe to be happy, we must be free of it and free of pain, because we've been programmed to avoid those things and that becomes our central reason is as our guidepost. That takes over our behavior. It takes over our thinking. Absolutely again, set the ceiling on the limit of how happy we can be.

Because imagine, in fact, you didn't feel and you didn't believe that a happy life is a lot that requires the absence of pain and you were accepting them pain. All the ways you'd think about happiness and decision-making and even anxiety and physical and emotional pain, be completely different. The ability that you would have to experience happiness, the things that you think would make you happy would be very different. In fact, we argue that you would potentially be much happier.

People can say, “I'm at peace. Everything's okay,” and that is their goal. Certainly, they're not suffering, but they're also not so happy either. Many people have come to believe, that is the best that they can hope for, whether they consciously admit it to themselves, to recognize it or not, that's the state that they're aiming for. Again, because of their fundamental core delusional belief that happiness is a life free from pain.

[0:22:26.6] MB: That comes back to something Ash said earlier that was really interesting, which is that we're really bad at predicting what actually makes us happy.

[0:22:35.2] AL: I don’t know if you're familiar, or your listeners are familiar with Daniel Gilbert's work in predicting our effective outcomes. Meaning, when we imagine something happening in the future, whether good or bad, our imaginations are actually pretty poor at forecasting how we will react to them, because we only imagine in a very rough way. I think with any other characteristic that you could spread out among people and see who's good at, there's probably a bell-shaped curve, there are probably some people who are incredibly good, effective forecasters, meaning they can predict how happy, or unhappy they will be when certain things happen to them.

The vast majority of people, his research was are actually pretty bad at it. As Ash pointed out, directly belies the core delusion in the world of hunger, meaning when we think, we know what will make us happy. Long-term, were often wrong. It's just the way our minds are built.

[0:23:29.8] MB: To give the audience a little bit more context for all of this, let's zoom out and would you briefly, and I don't want to go super deep in each of these, but would you briefly summarize all nine of the core delusions?

[0:23:43.8] AE: It starts with the world of hell. Whereas, most people modern-day, probably think about that as depression, which is a very close analog to it. That's the world of suffering. The core delusion of that world is that basically, that you are powerless to end your suffering, or at your pain. The world of hell is really this state of perpetual suffering that you think you can't escape it, which is then why not surprisingly, we call it hell.

What makes it particularly hellish, maybe even worse sometimes and some types of depression, is that you are – there's this belief, this core belief that you can't end it. You don't know how to end it. That in itself continues to plunge you further and further into the world. Then we talked about already, the world of hunger, which Alex gave the example of, which is happiness comes from getting what you want. We also talked about the world of animality, which is the belief that happiness and pleasure are the same thing, and Alex I think, went into good detail in terms of what that looks like from whether it's pursuing physical pleasures and food and sex, drugs and rock and roll.

Then you get into the world of tranquility, the world of anger. This world is a world where you believe that happiness comes from basically killing the [inaudible 0:24:55.5] better than others, than everyone else. This world is characterized a lot by really core, rooted in insecurities and the need – this need to prove yourself better than others around you, or be seen in that way.

As you can imagine, that's a world that's full of – can look like arrogance or control, but under the day is rooted in insecurity. Then you get into the world of tranquility, which is the world I described, which is the belief that to be happy, you have to avoid pain, and we talked a little bit what that looks like.

[0:25:27.1] AL: Then I can take on from there. The world of rapture, is typically what people when they think about happiness think about. That is the joy that comes from having an attachment. That attachment could be anything from an external attachment, like a material possession, to an external attachment like a relationship, to an internal attachment, like one's sense of health and vitality, or even ideas that you're particularly taken with and just thinking about them and contemplating those attachments brings us joy.

In the book, we talk a lot about the science around this. There's been an explosion in the study of the neurology around this, and very interesting for those who are more science-oriented. The problem with the world of rapture is we've been talking about is that any attachment, any attachment whatsoever, whether external or internal, by definition, its ability to provide you joy is temporary, number one.

Number two, while some attachment, especially internal ones are harder to lose, and there's our external attachments; not only are they often lost. In fact, they're always lost, if you think about it, whether because they go away, or because ultimately one day, you go away. They're all temporary. Every attachment we gain that brings us, joy contains within the seed of our future suffering.

While many people aim at the world of rapture as their ultimate goal in life and we're arguing, there are forms of happiness that our superior and that our better targets. Not by the way that you should avoid rapture. This is very important, right? We're not arguing that happiness that's temporary is in some way a false sense of happiness, or happiness not worth pursuing. It is, but it's not the happiest we think people can be. We think, we're hoping to inspire people to aim for something more.

That something more would be, I would lie in what we call the higher worlds, which are the top four worlds. By the way, the order of these worlds is not an accident. It is the order in which the ceiling on one's happiness, the degree of joy one feels, the higher the world you go, we will argue, the greater your core effect, the happier you are. After rapture is learning and learning and that it's next world realization. Our sister worlds, they're very closely linked.

Learning is the world of value creation and learning itself and that the core belief, or core delusion that people are driven in this world is that in order to have a happy life, your life has to be meaningful. You have to be creating things of value. This happens to be the world that I tend to come from. I'm very familiar with it.

The sister world realization is very similar, except that the value that you create in this world is thought to be, or needs to be centering around improving yourself, the world of self-development. People in this world believe that to become happy, they must in some way be continuously developing themselves. Then the world above that is the world of compassion. This is the world in which we believe that in order to be happy, we have to be helping other people to become happy too. This is the world of value creation for others.

Taken altogether, these higher worlds of learning, realization and compassion, they're really the attachment that tribes are desired to – or that we are after in these worlds, I should say. It is an attachment, but is the attachment of a very particular attachment. It's attachment of meaning, so that the world of learning, the type of meaning we're creating is the meaning that when we are expressing our values in some way, in creating things at represent what we feel is important, the world the realization, the value of self-improvement, then what we would argue is among the highest of a meaningful value is the value created for other people.

Altogether, what we've just described are the nine worlds as we think about them, that are governed by what we call core delusions. Again, I want stress that these delusions are delusional only because they don't bring us in a happiness that is indestructible and enduring, which is what we will argue is what we're really all after in our hearts. They bring us happiness that's temporary.

The tenth world, the world of enlightenment, there's a lot of mystical connotations to that word and we spend the chapter in the book, which is the longest chapter, trying to break that down and approach it from a very scientific point of view. We can talk about this, but there's actually a lot of fascinating science around this. In general, the core truth of the world of enlightenment is that the world around us is sublime. What we mean by sublime is that there is an elegant, beautiful and a good order to entire universe, and that it is in perceiving our surroundings and ourselves in that way, we obtain a life state and a joy that cannot be destroyed by anything, because it is not based on any attachment, whatsoever.

It's not based on having anything. It's based on perceiving the world in a certain way. We can get into that further, but that is what we consider to be we've labeled a core truth that if you can find a way to manifest that, and that's another discussion we can have about how the different ways we can believe things and why that's so important. If we can stir it up within ourselves, we can enter that world of enlightenment and experience what has been described as the joy of joys.

[0:30:39.9] MB: I definitely wanted to get into the science of that and how we can manifest enlightenment. Before we do, I want to come back and talk a little bit more about the nine core delusions, only from the perspective of when I look across these, I see myself, I see my behavior in a number of different worlds. Is this something that there's only one place where you spend your time, or can you be in multiple different levels? Or how does that work?

[0:31:06.4] AE: I'll start that and Alex can expand on it. No. Absolutely, we actually can move from world to the world literally minute to minute. You can be on one and enter the other, as one belief might slip out your mind, another one come into it. It happens to you probably literally when you're look staring at a desert, or in a part of a chocolate cake, you’re in the world of animality, versus if you're focused on getting something – if you're buying, goes to some other place and you’re focus is something else that you want to achieve, or some promotion you're trying to get. You can literally move in and out of different worlds and even stay there for extended periods of time.

What we argue is that though everybody has their basic life tendency, which is the world in which they come from, think about it, or where they come back to, which is the governing principle around that mostly bucks the life around them and the majority of the time. Everybody experiences all the different worlds. I would argue that in trying to understand that and trying to understand what grips you from one to the other, that you can gain control over that. Absolutely, we all can experience all the different worlds.

[0:32:12.1] AL: The reason for that is because we are at one time or another, have the different core delusions that create these worlds stirred up in us. It's not that we disbelieve these to become a lightness to suddenly realize, “Oh, I don't need to be happy. I don't need to get what I want to be happier, or experience physical pleasure to be happy,” the ability of those beliefs to seduce us and to control us and to deepen our approach to life never goes away.

The question is when we encounter environmental experiences, when things happen to us, which of these beliefs has stirred up most strongly? That seems to be just an individual thing determined by perhaps, the way we were born, perhaps the early life experiences we've had, or reflections we've gone through as we thought about what lives we want to actually create for ourselves. All those things go into determining when things happen to us, which beliefs get stirred up in response.

It is those beliefs that determine which world we are thrust into at any one moment. It turns out from our observations that people just tend to have one particular core delusion that is stirred up far more often and more powerfully than the rest, that it determines the world they spend the most time in and the world they want to be in the most.

[0:33:19.4] AE: Yeah, Matt. I mean, it's a great question, Matt, because this actually, this what you just touched on is actually what got me the most interested potentially in pursuing this and as a psychologist, I was always struck by how the exact – this seems very basic to say, but how the exact event can impact different people in profoundly different ways, right? Somebody [inaudible 0:33:39.5] get broken up with. For some people, will plunge them into a world of hell, or some that they don't recover from, while other people, it can empower them through the level of self-discovery that propels them into the world of realization and they start really – and they turn it into something very powerful themselves.

Why? Because it stirred up something different, or a different belief, which is common for that person. Again, it's not so much the external event. It's the belief that stirs up that determines our overall condition of our life, or the way we experience the world, there are life state, which is really the root, the core thesis of the book.

[0:34:15.7] MB: Yeah, I thought that was a really interesting point, that the same stimulus can have a radically different impact on two different people.

[0:34:23.4] AL: Which is I mean, doesn't it? Don't we see that happen all the time? I mean, some people, that they lose a job and they're thinking, “This is great. What an opportunity.” Other people lose a job and they are plunged into a deep seeded depression. We're arguing that at its core, it is pause, those that one event has stirred up different, fundamentally different core beliefs, within each of those people that then determine everything.

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[INTERVIEW CONTINUED]

[0:36:10.8] MB: I want to come back to the question of enlightenment, or even to phrase a different way, the science of enlightenment. Tell me a little bit more about how you came to this conclusion, what some of the research says and what your perspective on enlightenment is.

[0:36:28.4] AL: Yeah, I'll take this one. The first thing to note about this is that what's interesting is that the description of what enlightenment is like, has been consistent from the beginning of recorded human history. In every society, at every time, there are people who have described experiencing this state. They used from terminology based on the culture of the time and what the predominant beliefs have been and because for most of human history, they've been powerfully associated with religious beliefs. A lot of the language that's used is religious language.

If you actually look at what the features of this state are, they are remarkably consistent through all of history. We talk about there's seven features in the book that are this, and one of the ones we're most interested in is this transcendent joy that comes with that life state. In fact, if you – there's been some recent science that the number of people who experienced that state, even temporarily, is far more than most people would think. Most people listening to this podcast probably know somebody who has had an experience of this life state.

Where that brought our thinking is that if it's a real-life state, not just among people we know, but throughout all of human history in recorded history, there has to be neurologic correlates in the brain. There's no such thing as any experience that doesn't and it occurs outside of that.

Ash and I are both fundamentally scientists, and so are very interested in the neurology of that. As we got into that and started looking at some of the studies around this and put together a lot of these studies to synthesize our thinking about this, the thesis we came up with really relates to a lot of some recent work that's been done around the use of psychedelics, specifically psilocybin, which there's been a rebirth and interest in the research field about what the effects of psilocybin are.

What caught my attention originally about this was there's a cohort of people who have terminal illnesses, usually terminal cancer, who as you imagine, as you could imagine are paralyzed with fear and anxiety, as they're facing their end. Some scientists actually decided to try in a controlled setting the use of psilocybin, to see if that would have an official effect on the anxiety of these patients. What they found was it had a dramatic effect. In fact, it was a sustained dramatic effect in reducing levels of anxiety and depression and increasing joy.

When they studied in functional MRI scanners what was going on in the brains of people who are given the psilocybin, what they found was consistent parts of the brain were being down-regulated and as that was happening, other parts of the brain that aren't normally speaking to each other again, are cross-talking.

Part of the brain that is down-regulated with not just psilocybin, but other psychedelics is something called the default mode network. What we know from other research is that the default mode network is the part of the brain that is most active when people are focused on basically, themselves, and how the world is relating to themselves. It's self-referential.

What's fascinating about this is that when people also meditate and are looking to as they say, pierce the veil of the illusion of the self, in some sense recognize that their sense of self, or the sense of permanency of their sense of self is in a loop. That is also the part of the brain that is down-regulated and which was fascinating, right? The other parts of the brain that begin cross-talking are parts that at least one of them, which is the insula, which is a part of the brain that has many functions, but one of them seems to be related to a feeling of joy.

We synthesized other research to suggest that it really is this constant chattering of the sense of self, specifically the autobiographical self that correlates to the default mode network, the neurologic portlet, that when that is silenced and other parts of the brain begin talking to one another, because they're now dysregulated, they're not being regulated by default mode network, is just like the conductor, if you will, of how the brain processes.

That's when the state seems to arise, where people feel among other things, this noetic sense of that some greater truth has been reached. They can't put it in words, but they have that feeling that they’re perceiving this greater truth. They have a sense of oneness with not just their media and environment, but all of the universe and all of people, this overwhelming sense of love and this joy and this fearlessness in the face of death have all been described.

It correlates remarkably well to very specific changes we see in functional MRIs in the brain. Then people have described achieving the state and losing their sense of self without psilocybin, meditators who describe this. In fact, the thesis that we've come up with is that it really is the chattering autobiographical self that in some way is suppressing this particular life state. That if you could in some way, down-regulate that sense of self in regular basis, you might be able to achieve this brain state, which corresponds to a psychological state that is really what we would call a state of absolute happiness. You're not delusional, you're not overwhelmed with narcotized, like with a narcotic, we were just giddy.

You are your most joyous, wisest, most compassionate self and see things and value things in their most proper portion. It seems to be related to the ability to surrender one’s sense of self. People have described this that it is this renunciation of the sense of self in a particular way. If I could describe the exact steps to take to do that, I would be much wealthier than I am, because we just don't have the science yet to definitively say, “How can everyone achieve this state?” Here's really seems to involve surrendering the sense of self. The thing that the science suggests, maybe the way into this, the best way into this is actually by inducing a feeling of awe.

There's a lot of science around this. When people are able to induce a sense of awe, their sense of self dramatically shrinks. Now, it's not that they feel they're small and insignificant in a negative way, but their connection to this chattering sense of self quiets down dramatically. This has been described in people who have been in nature. This has been described, our astronauts who've been traveling to and from the moon and having this perspective, this cosmic perspective thrust in their faces and they've described this incredible [inaudible 0:42:48.6] in the sense of self.

Our thesis, our ultimate thesis is that this is something everyone can pursue by seeking to be awed at every moment by our surroundings, by actually really paying attention to our surroundings in a way we don't normally do, by not taking our surroundings for granted, but looking at them at a particular way and perceiving the sublime beauty of our surroundings. We can induce awe. We can then quiet the sense of self and manifest this life condition enlightenment, where we feel our most joyous selves.

As you can imagine, if you can practice this and do this, the way an actor might practice on command, making themselves sad, it really seems to be something that should be within our grasp with a little bit of training. We can achieve this perspective that cannot be taken from us. The joy we feel cannot be removed by any loss. We don't become impervious to pain in this lose things we care about in the state. We still feel that pain of that loss, but we don't suffer because that's the idea is that it is a way to fundamentally challenge our vulnerability to suffering and to develop lives and achieve a life state and a life that comes from that life state, that really is we think should be the ultimate goal of everybody.

[0:43:59.3] MB: I really like this perspective that enlightenment is from a physical perspective, the scientific state of the brain that correlates with these historical descriptions and records of what enlightenment is, is something that's not hidden away in monasteries for Buddhist monks, who are meditating for 30 years. It's something that can be achieved by anyone anywhere really at any time.

[0:44:23.8] AE: I think it can. I mean, we don't and I want to be really strict with what we're saying here. We don't have proof of that. We don't have proof that everyone is equally capable of doing this, but we have enough proof that people throughout history have done that it seems like an achievable state. I should also point out that people have meditated. Meditation has really penetrated the west, have meditated for three decades and never come close to this. It's not a guarantee of this.

The fact that every single person who's been given an adequate dose of psilocybin has described this state, tells you that our brains are capable of experiencing it. The question is is there some other way, some practice that isn't a shortcut that doesn't leave us hallucinating as psilocybin can do, be dysfunctional and able to enjoy this state in a way?

Our thesis is if it's something that is intrinsic to the neurology of our brain, some way to bring that state out with a drug, it's reasonable to believe that there's a practice that could do it as well. An evidence that other people have done it without the drug, I think only bolsters that hypothesis.

[0:45:22.3] MB: One of the other things that I'm not sure if you came across this in your research that I've encountered and seen research around shutting down, or down-cycling the default mode network is being in a flow state, a really, really intense flow state. Did you come across at all, or see that in any other work that you did?

[0:45:37.3] AE: We did. Yeah. We write about that actually. Flow gets you very close there. I think anyone who has experienced it, there is an incredible sense of joy and lost a sense of time in the flow state. I can only speak from my personal experience. It's not the same thing. I don't know if that's because when you're in a flow state, your default network is so down-regulated, you're not consciously aware enough to recognize you're in such a joy state in the way that you are, because it doesn't also activate brain structures lower down in the brain that may be responsible for that transcendent joy that you get.

Having experienced both the world of enlightenment and a flow state, I can attest that they're different. Similar but different. I think that aiming towards flow is a very valuable, laudable goal, but I don't know that it's necessarily going to get you to the state of enlightenment we're talking about. Honestly, I don't know. I'd love to see a study that looked at that.

[0:46:30.5] MB: One of the things that came to mind for me when I was researching this and trying to understand how to create awe in my life was Cosmos by Carl Sagan, the old school TV series, or his book, Pale Blue Dot and that famous speech. I mean, those are some things that I think I've had moments in my life where I've experienced this moment of awe and the realization of how expansive and massive the universe is and how inconsequential we are in the grand scale of time and space and the cosmos.

[0:47:01.6] AL: Tell me something, Matt. How joyous an experience was that for you?

[0:47:04.9] MB: It's an awesome experience.

[0:47:07.1] AL: Yeah. No, I mean, it is. I think that the task before us and when we talk about something pragmatic that listeners can take away is how can we reach for that state in our everyday lives, right? We're not all sitting on the beach looking at the most beautiful sunset in the world, or in front of the Grand Canyon, or in a space capsule looking at earth and the moon. I will tell you, since I've written this book and I've begun practicing looking for awe in everyday things, what I've discovered is that it's everywhere. It really is there for us to see. It's a matter of pausing to try to actually see it and practicing it, like anything, I'm finding makes it easier.

You learn the mental pathway to travel to get there faster. Studies have shown and we quote some of this work in the book, that there are very particular things that induce nature being one of them, because part of what I mean to be sublime is that it's so large, our mind can't quite take it in all at once. That's a great way for stimulating the sense of awe and bringing out this life state. I would contend, it can be found in everyday things that surround us all the time. We just have to look for it.

[0:48:11.1] AE: Yeah. In terms of we talked about some practical things, I think there's a couple I'd like to add that don't necessarily have to be even in pursuit of the state of enlightenment, but just in general to try to battle or bring into awareness some of these core delusions, so that these beliefs don't grip you so much and you can start getting some control over them and subsequently, the control over the happiness in your life.

One thing was interesting, Alex and I, we have this survey where people can – that tells us what world we believe they come from. It's been interesting to watch people taken lights come on for them as they start thinking about those beliefs and bring in how it’s thrust into their awareness and then how they start and being more in the moment, understanding how it’s governing some of the decisions and some of their beliefs they have.

Just in that act of serving that in [inaudible 0:48:55.2] and being able to evaluate it and assess it and interrogate it in yourself as you go through the day-to-day life and notice that your life condition go up and down, and then trying to connect that to why that might be the case is actually very empowering and liberating.

Just taking the time to maybe understand world tends to have you most and it’s great to what belief you really cling to that makes you happy and examining that, and just trying to bring that into your awareness as you find your mood fluctuating and then force yourself to ask one or two questions about why that's the case, is this one simple thing you can do to try to understand what beliefs hold you in their grip.

[0:49:33.2] MB: You may have already, or just answered this question, but what would be one specific action step, or piece of homework that you would give the listeners who've been listening to this whole conversation who want to concretely begin down this path?

[0:49:46.1] AL: Well, I think Ash put his finger on a thing that's easy to do than what I was describing, which is to become mindful of the degree to which these core delusions actually determine how happy you are. By pausing and when you're – the way you have a trigger that's that a belief about happiness has been activated is if your mood shifts. If you go from being happy to being depressed, or angry or some other emotion comes out, to ask yourself, okay, what's happened and then what particular belief, what core delusion has this event stirred up in me to actually see, to look at that self, it’s surprisingly powerful how much control over that belief going through that exercise, becoming mindful of it gives you, where you suddenly realize, “Oh, it's really true. The reason I'm scared right now, but I lost my job because I really believe to be happy, I have to avoid pain.” Recognizing that it actually tampers the response to it.

In fact in some sense, it can almost free you from the grip of that belief itself and realize, “Well, I don't have to be afraid of pain. I'm strong enough. I can handle pain. The fact I've lost my job, all that it means is I may have to go through some pain. If I'm okay with that, then maybe this isn't the worst thing in the world and maybe in fact, I don't have to be not just not happy, but even depressed about this.”

I don't mean to make light of how profound certain losses can be and have an effect on us and certainly wouldn't say if you're dysfunctional in some way, you shouldn't go get professional help. Recognizing what's going on in your belief system, in your mind psychologically when you react to things is a surprisingly powerful way to get control of them. I think there's a practical way to just watch yourself and looking at the book, this list of core delusions, they're very, very basic. If you can ask yourself, and so we've provided readers with, or listeners with what we think are the core delusions, they can ask themselves, “Which of these is being startup for me right now?” Because we've challenged readers and acquaintances of ours to do this, they usually figure it out. In figuring that out, it really is often a profound moment of insight for them.

[0:51:46.1] MB: Great piece of advice. Ash, Alex, where can listeners find you? You mentioned a survey. Where can they find these resources and the book online?

[0:51:55.3] AE: The survey, they can find or we definitely call on our website called the tenworlds.com. You can go there and it's quick five-minute assessment and it will take you which world we believe you come from, or at least your strongest tendency and a quick description of what that world is. The book you can get at any place, Amazon, or Barnes & Nobles, or any place you could find local bookstore that you – the book, it's available.

Then great if you could connect the dots to walk around like hey, I would encourage you to walk around with delusions of belief written out. As you find your mood fluctuating, even if there's something on there that you feel belief that you think is being stirred up and then that's just a very simple practical thing to do.

[0:52:39.3] MB: Awesome. Well Ash, Alex, thank you both so much for coming on the show for sharing all of this knowledge and wisdom. A fascinating conversation, so many interesting ideas and I really love the approach that you both took to solving this challenge.

[0:52:54.7] AL: Great to be on. Really enjoyed it.

[0:52:56.4] AE: Yeah, thank you very much, Matt. Loved it.

[0:52:58.9] MB: Thank you so much for listening to the Science of Success. We created this show to help you our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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Don't forget, if you want to get all the incredible information we talked about in the show, links transcripts, everything we discussed and much more, be sure to check out our show notes. You can get those at successpodcast.com, just hit the show notes button right at the top.

Thanks again, and we'll see you on the next episode of the Science of Success.

May 30, 2019 /Lace Gilger
Mind Expansion
JessicaLahey-01.png

Are You Worried About Your Kids Failing? You Need To Listen To This Talk with Jessica Lahey

May 23, 2019 by Lace Gilger in Influence & Communication

In this episode we discuss the important difference between competence and confidence and look at the dangers of focusing too much on building up your self esteem. We explore the “gift of failure” and why, sometimes, it’s better to let children fail than to try and make them feel better. We learn why frustration is a vital and important piece of the learning process, why we must consider the inevitability of failure, and we uncover “one of the most powerful teaching tools” you can use to learn, grow, and improve with our guest Jessica Lahey. 

Jessica Lahey is a teacher, writer, and author. She is an expert contributor for The Atlantic and the New York Times, and is the author of the New York Times bestseller, The Gift of Failure: How the Best Parents Learn to Let Go So Their Children Can Succeed. She is also a member of the Amazon Studios Thought Leader Board.

  • The trajectory of parenting today into “overparenting” is dangerous and worrisome 

  • Propping up kids self confidence and telling them how wonderful they are has done children a serious disservice 

  • Kids today are more anxious, less interested in taking risks, less interested in learning, and less interested in being brave. 

  • Lots of kids today feel confident about their abilities - but don’t at all feel competent. They don’t have any experience trying and screwing things up and learning how to do things better. 

  • Confidence doesn’t go very far in the classroom. 

  • There has been a big drop-off in interest in learning, motivation for learning, and self awareness - all because of the self esteem movement

  • Today - we live in a world of “empty, optimistic confidence” 

  • The problem with telling kids they are smart or gifted doesn’t make their confidence or self esteem go up, it makes their self esteem go down. 

  • When the vision of them being super talented doesn’t match up with their reality - having struggles and problems, which are inevitable - the disconnect creates serious problems for kids and erodes their trust in their parents. Kids become confused. 

  • At an early age - turn it around and ask your kids “What do YOU think?” Instead of just telling them they are brilliant. Help them build an internal compass for quality. 

  • To succeed - kids must be able to take feedback.

  • It never gets easy to withhold praise from your kids and give them real feedback - but it’s vitally important. 

  • Ask your kids “Why does this mark progress for you?” If they are excited about something? “Why is this better?” “Why do you think this is an improvement on what you previously did?"

  • Emphasize the PROCESS over the END PRODUCT in what you praise 

  • How do you deal with the difficulty of wanting to shower praise and love on them - but holding back? 

  • Focusing on process over product is a great way to diffuse and help anxious kids. 

  • 90% of kids feel like we love them more when they bring home high grades. 

  • The dangers of “outcome love” or “performance love” and why its highly destructive to kids on an emotional level

  • Focus on the process of what went into it - and help your kids focus on that. 

  • When your kids fail - that’s not the end point, thats the starting point for learning. 

  • Process oriented language:

    • “What are you learning here"

    • “How can you do better next time?"

  • Are you a parent listening to this who says “but I really do care about results, I care about grades” not this other BS - what should you do?

  • How can we redesign our schools and learning system to focus on mastery instead of cramming and playing games?

  • Kids feel like they can’t take to their parents when their parents become super fixated on grades. 

  • Focus on the long term - how do you want to shape your kids in the future? Not just this one particular grade or issue. 

  • Be an “autonomy supportive parent” and focus on preparing your kids to handle this particular challenge or problem NEXT TIME not just this immediate moment or problem

  • How do we focus on skills and mastery instead of opaque and unhelpful letter grades 

  • Humans are really bad at “meta cognition” - knowing what we do KNOW or don’t know 

  • A low stakes formative quiz can help you get a sense of where your skills ARE - and thus a starting point to learn from. 

  • Should you let your kids be frustrated? 

  • Why frustration is a vital and important piece of the learning process. 

  • Support your kids frustration and let them learn to direct themselves. 

  • Everyone hate’s having their kids being frustrated - and wants to just give them the answers - but that’s horrible for learning. 

  • What is “desirable difficulty?” And why is it “one of the most powerful teaching tools” we have?

  • Kids who can’t be frustrated fall apart whenever they face difficulty. 

  • Overparenting renders your children helpless and incompetent, especially when it matters most. 

  • The way to overcome learned helplessness is to give your children autonomy and control 

  • 3 Keys to Thriving Kids 

    • Autonomy

    • Competence

    • Connection 

  • How do we foster competence instead of false confidence in our children? 

  • Give your kids more choice, more autonomy, more control over the details of their lives

  • It’s so important to move beyond other’s thoughts and expectations to really create real change

  • The reality is that failure is inevitable - and it's very dangerous to make our kids brittle in the face of a difficult and challenging world.

  • Homework: Get in the mindset of Process over Product, Long Term over Short Term. 

  • Homework: If you’ve been doing too much for your kids, give them an opportunity to do more - “I think I’ve been underestimating your - starting today you can do do X for yourself.” One instance could be giving your kids autonomy over when, where, and how they do their homework. With CLEAR expectations and CLEAR consequences. 

  • It’s not that we abandon our kids, it's that we give them the room to figure it out for themselves instead of fixing every problem for them. 

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Want To Dig In More?! - Here’s The Show Notes, Links, & Research

General

  • Jessica’s website

  • Jessica’s Podcast: #AmWriting with Jess & KJ

  • Jessica’s LinkedIn

Media

  • [Wiki Article] Learned helplessness

  • [Article] NY Times Book review of “Gift of Failure”

  • [Article Directory] Articles written by Jessica for The Atlantic

  • [Article] NPRed - The 'Overparenting' Crisis In School And At Home by Anya Kamanetz

  • [Article] Washington Post - “The big problem with rewarding kids for good grades and punishing them for bad ones” by Jessica Lahey

  • [Article] Lifehacker - “The Stinky & Dirty Show' Teaches Kids to Ask, 'What If?” by Michelle Woo

  • [Podcast] Art of Manliness - Podcast #381: The Best Gift You Can Give Your Children Is Failure

  • [Podcast] The Hidden Why - 381: Jessica Lahey – The Gift Of Failure, Motivation, Parenting, Resilience, Writing & The Art Of Work

  • [Podcast] RichRoll - Episode 282: Jessica Lahey on the Gift of Failure

  • [Podcast] Tilt Parenting - Ep 88: Jessica Lahey talks about the Gifts of Failure for Our Kids

  • [Podcast] Edit Your Life Show - Episode 110: Untangling Overparenting

Videos

  • Jessica’s Youtube Channel

  • Jessica Lahey SXSW EDU Keynote | Teaching the Gift of Failure

  • Microsoft Research talk - The Gift of Failure: Fostering Intrinsic Motivation and Resilience in Kids

  • HarperBooks - Jessica Lahey on The Gift of Failure

  • Avenues Speaker Series - Jessica Lahey: The Gift of Failure

  • The Brainwaves Video Anthology - Jessica Lahey - The Gift of Failure

  • Discussing a specific example - “Letting Your Kids Make Their Own Mistakes Jessica Lahey”

Books

  • [Book] The Gift of Failure: How the Best Parents Learn to Let Go So Their Children Can Succeed by Jessica Lahey

  • [Book Site] Gift of Failure - Book page on her website

  • [Book] Why We Do What We Do: Understanding Self-Motivation by Edward L. Deci and Richard Flaste

  • [Audiobook] Under Pressure: Confronting the Epidemic of Stress and Anxiety in Girls by Lisa Damour Ph.D.

  • [Book] On Being 40(ish)  edited by Lindsey Mead (Jessica one of 15 contributing authors)

Misc

  • [SoS Episode] The Scientific Secrets of Perfect Timing with Daniel Pink

  • [SoS Episode] Research Reveals How You Can Create The Mindset of a Champion with Dr. Carol Dweck

  • [Faculty Profile] Clark University - Wendy S. Grolnick, Ph.D.

Episode Transcript

[00:00:04.4] ANNOUNCER: Welcome to The Science of Success. Introducing your host, Matt Bodnar.

[00:00:11] MB: Welcome to the Science of Success, the number one evidence-based growth podcast on the internet with more than 3 million downloads, listeners in over a hundred countries.

In this episode, we discuss the important difference between competence and confidence and look at the dangers of focusing too much on building up your self-esteem. We explore the gift of failure and why sometimes it’s better to let children fail than to try and make them feel better. We learn why frustration is a vital and important piece of a learning process. Why we must consider the inevitability of failure and we uncover one of the most powerful teaching tools that you can use to learn, grow and improve with our guest, Jessica Lahey.

I’m going to tell you why you’ve been missing out on some incredibly cool stuff if you haven’t signed up for our email list yet. All you have to do to sign up is to go to successpodcast.com and sign up right on the home page.

On top of tons subscriber-only content, exclusive access and live Q&As with previous guests, monthly giveaways and much more, I also created an epic free video course just for you. It's called How to Create Time for What Matters Most Even When You're Really Busy. E-mail subscribers have been raving about this guide. You can get all of that and much more by going to successpodcast.com and signing up right on the home page, or by texting the word SMARTER to the number 44222 on your phone.

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In our previous episode, we discussed how you can get smarter in a complex and complicated world. How do you deal with confusing and difficult situations? How do you work through some of your life’s most complex problems? In a world of accelerating change, how do you accelerate the quest for wisdom and creativity? We shared a simple, powerful solution that you can use to handle to complexity in our previous interview with our guests, David Komlos and David Benjamin. If you want to finally understand how to deal with complex and confusing situations, listen to our previous episode. Now, for our interview with Jessica.

[00:03:14] MB: Today, we have another awesome guest on the show, Jessica Lahey. Jessica is a teacher, writer and author. She’s an expert contributor for the Atlantic and The New York Times and is the author of the New York Times bestseller, The Gift of Failure: How the Best Parents Learn to Let Go So Their Children Can Succeed. She’s also a member of the Amazon Studio’s Thought Leader Board.

Jessica, welcome to the Science of Success.

[00:03:38] JL: Thank you so much for having me.

[00:03:40] MB: Well, we’re super excited to have you on the show today. I really enjoy a lot of the topics that you speak and write about and I can’t wait to dig into a number of these different themes and ideas.

[00:03:52] JL: I love talking about this stuff. So this makes me very happy too.

[00:03:55] MB: Awesome. Awesome. Well, I’d love to start out with the starting point of much of this, which is the self-esteem movement and how maybe it was a little bit misguided.

[00:04:05] JL: Yeah. So it actually matches well with my starting place for all of these, and I’ve been a teacher for over 20 years now and have noticed how the trajectory of parenting into this sort of whatever it is you want to call it, the snowplow, lawnmower, black hawk, whatever you want to call it, over-parenting, and this whole we need to tell our kids constantly how wonderful they are so that we can prop up their self-confidence as much as possible so that they can go off to school feeling like they have this beautiful force field of wonderfulness around them that nothing can ever destroy.

It’s really done our kids a disservice, and I was finding in my classroom that the kids were more anxious, less interested in taking challenges and risks and less interested in being brave and less interested in the learning, which was a real – Obviously, as a teacher, that’s sort of where the rubber really hits the road for me. Lots of kids were feeling confident about their abilities because they’re being told constantly how wonderful they are, how talented and gifted they were, but weren’t feeling at all competent. Weren’t feeling like they had any experience trying and screwing stuff up and learning how to do it better to really back up that sort of empty optimistic confidence that they were carrying around with them.

As a teacher, the problem with that for me is that as a teacher, confidence doesn’t really go very far in the classroom. Competence is where kids really start to feel good about their work and good about their abilities. So when I have these kids where we’re just chronically afraid, chronically nervous, chronically afraid to take challenges, I really noticed a big drop-off in their interest in learning, their motivation for learning and their sense of their own abilities. At its best, education works as a really great team, a great partnership between home and school, and that partnership was starting to deteriorate as well I think because of some of the animosity that teachers were feeling for parents for setting that system up and then for parents were feeling for teachers, because as the stakes get higher, I think some of the parents were viewing us more as the enemy instead of an ally to work with towards their kids learning.

[00:06:25] MB: I love this phrase that you said, empty optimistic confidence.

[00:06:31] JL: Yeah. The problem is – So there’s this great research that shows that we seem to think that if we just tell our kids over and over again how wonderful and talented and gifted and all that. I make the joke of saying things like, “You just fell out of the womb, good at math. Therefore, math just comes so easily to you.”

The problem with telling kids things like that, especially kids who are struggling, is that that doesn’t make their confidence go up. That doesn’t make their self-esteem go up. With kids in particular who have really low self-esteem, who are struggling in school, it makes their self-esteem go down. Because when our purported image of our kids, of them being so incredibly talented and everything should be easy for them, when that thing we’re telling them, that vision of their lives that we’re telling them about doesn’t match what they’re actually experiencing at school, which is naturally having problems, understanding things, running into obstacles, finding new concepts difficult, which is how it’s kind of supposed to work. They start to not really trust our judgment, number one. Number two, they start to feel really bad about themselves and they start to be confused about which reality is they’re supposed to trust. The one in which they’re good at everything right away or the one that they’re actually experiencing in which some things are difficult for them. That’s a difficult place for a kid to be on an emotional level.

[00:07:58] MB: I didn’t even think about the angle of eroding your own trust and credibility when the perspective of the world that you’ve shared that they’re these gifted, talented, amazing individual doesn’t match up.

[00:08:12] JL: Well, it’s not even when we do that. I mean, when you have really little kids and they’re constantly showing the pictures they drew or the things they’re working on, the things they’re making and they’re like, “Mommy, daddy, look at this. What do you think? What do you think?” One of the best things we can do is turn it around and say, “Well, what do you think?” Because that constant sort of, “I do this all the time. I think what my kids do is just brilliant,” especially as they get older and they’re starting to be able to do things that I can’t do. I just I’m in awe of their abilities and I want to say constantly how talented and brilliant and amazing they are, but the problem with doing that too much is that they start to not believe us, because they know. We’re their parents. We’re supposed to think everything that they do is wonderful.

So if we were to turn it around and say, “Well, what do you think?” from a very early age, then we can help our kids come up with some sort of internal compass for good quality work as supposed to just sort of assuming that everything we’re going to say is that they’re great. You can see there’s this moment. It happens often in kindergarten actually, when kids will start showing us crap just to sort of test their theory of how we’re going to respond to it. If they start showing us stuff that isn’t their best work and we rave about it when they show us some, “Here’s a scribble on a paper,” and we rave over and put it up on the refrigerator. That’s not doing them any favors, because now there’s that distrust that can happen, but also they’re not really developing their own compass of quality, their own, “Huh! This is my best work,” or “Oh no! That’s not my best work. This was a scribble I made.”

It happens even in high school. I have kids do it with poetry all the time. They sort of think poetry – I’ve had students pull practical jokes on me where they’ll write down something they dashed off right before class and they expect me too ooh and ah over it because it’s incomprehensible and, therefore, wonderful. Sometimes the jokes works and sometimes it doesn’t, and I think that kids who have that sort of true north about their own abilities are going to be a lot more resilient, are going to have a lot more sense of actual real competence as supposed to this empty sort of optimism that the people around them will love every little mark they put on a piece of paper. We have to help them with that, because in order to become better writers, they have to be able to hear edits. In order to become better artists, they have to be able to hear feedback about their work. Again, we’re not doing them any favors when we don’t give them any of that constructive feedback and just continue to tell them that they’re the most talented creature that’s ever come down the pipeline.

[00:10:54] MB: How do you deal with the difficulty of wanting to shower praise on them and tell them how amazing they are, but holding that back or channeling that into something else?

[00:11:05] JL: Again, as I said over and over again, I do this all the time. This is a challenge for me all the time. My son right now who’s 15 is in the process of learning how to produce and create digital music, and he’s using these software programs that I don’t even understand how they work. Of course, I’m in awe of the situation. As he gets better and better at it, I’m not that great of a barometer for him. I can’t really tell when one thing is better than another.

So I ask him, he created something last night that I of course listened to and thought was brilliant and thought my kid was the most amazing thing that had ever dropped from the heavens. But I asked him to tell me why this marked progress for him, because he was explaining to me as a sort of a breakthrough for him and rather than just listening to it and telling him, “This is great.” I asked him to scribe to me why he felt this was better. Why he thought this was an improvement on what he was doing last week that I thought was great too.

That emphasis on process over end product is going to – It’s so powerful in so many ways. I mean this really gets back at – This sort of is tied in to the work of Carol Dweck, with Mindset. This is tied into that idea of if we’re constantly talking about the learning, then our kids will actually believe us when we tell them things like, “You know what? What I really care about is that you’re learning,” as supposed to what most kids tell me is that they know that that’s BS. That what their parents really care about is what grade they bring home.

So I’d much rather have a really useful discussion where I actually learn something and my kid can actually explain to me what he’s doing where I say, “You know what? This sounds fantastic to me, but explain to me what it is that you think makes this special.” In doing that, he has to come to terms with, “Well, is this actually something new and special or is this something – Here’s what I’m proud of.” That focus on process over product is great.

The other nice thing is I get a lot of questions about – When I’m out on the road, about kids that are highly anxious. Kids that are highly perfectionist, and therefore can get like paralyzed in their own fear of looking foolish or looking stupid. Focus on process over product is an amazing way to defuse really anxious kids, really perfection-oriented kids, because they’re naturally focusing on the difference between that 98 and that 96. They want to freak out over those points. But if we’re constantly pulling it back to process over product, we can help diffuse that.

The other thing we can do that it’s great for is one of the big things kids tell me, and I got to write about this recently for the Washington Post, is that feel like we love them move when they bring home really high grades and love them less when they bring home low grades. In fact, I ask this question all the time of kids when I’m out speaking at schools, and around 80% of the middle school students tell me that they really believe that their parents love them move when they bring home high grades and less when they bring home low grades. In high school, it’s about 90%.

So the messages we’re sending to kids are, “What I care about is the end result, not necessarily how you got there, because that grade is all important to me.” So when we praise them or love them just based on their performance, that’s called outcome love. It’s called withdrawal of love based on performance, and that’s a highly destructive thing to do to kids on an emotional level.

So whenever we have the ability to focus on process even if it’s a low grade. The difference between a test that’s an A and a test that’s an F on an emotional level for me, well, the F stinks and the A is fantastic. But what I can do is say to my kid, “Well, what did you do to get that grade?” or “What went wrong that you’re going to leave behind and what are you going to do next time to improve? Have you talked to the teacher? Did you get any feedback? You say your friend got an A on this and you got an F. Well, what did your friend do that you didn’t do and what did you do that your friend didn’t do? Did you get enough sleep the night before? What did you have for breakfast?” All of these questions about the process can, number one, help our kids believe us when we tell them that what we really care about is learning. It can help focus their attention back on the learning and less on the end result and it can bring everyone’s focus back to what’s really important, which is when you screw up, when you fail at something, that’s not the end point. That is the beginning point for your journey towards what you’re going to do next time to do better.

When we just pay lip service to that, kids get it. They know that we’re full of crap. So if we can just focus all of our language around what are you learning here? How are you going to do better next time? What did you do here? What are you not going to do? What are you taking forward view? How are you going to be better next time around? That process-oriented language, it’s a way to solve a whole lot of problems at once.

Sorry for the big, long rambling answer, but that whole focus on process over product is such an important element of helping kids stay immersed in the learning as supposed to getting so focused on the end result. If anyone who’s ever watched Dan Pink’s TED Talk or read Dan Pink’s Drive or read Edward Deci’s Why We Do What We Do: The Science of Self-Motivation, anyone who’s read any of that stuff knows that extrinsic motivators, motivators that come from outside of us like grades, points, scores, threats of punishment, promises of rewards for good performance at school. All of those things are really terrible for human motivation. What actually works for human motivation is being immersed in the learning for the sake of the thing itself. So anytime we can take that focus off of the grades, we’re doing our kids a huge favor.

[00:17:02] MB: I want to dig into the difference and deeper into this idea of extrinsic versus intrinsic motivation. But before we do, for somebody who’s listening to this who’s a parent who’s thinking or saying to them self, “But I really do care about the results. I care about the grades. Not this other stuff.” What would you say to them?

[00:17:21] JL: Of course, we care about that stuff, because unfortunately we have made – Our society has made those grades all important for colleges, for scholarships, for all kinds of things. I’m happy to report – I’m really optimistic right now, I have to say. There aren’t a lot of super optimistic people in education right now, but I’m one of them. Where more and more, there are schools moving away from A through F grading, which is a really – It is such a blunt instrument. Such an insufficient instrument for keeping the focus on learning and moving towards things like standards-based grading, moving towards a system that actually works for helping kids achieve master as supposed to being really game players and cramming and regurgitating and that kind of thing.

So my advice to parents, anytime you hit one of these difficult moments where you really need to step back from that A versus that F is to say to yourself, “Okay, take a breath.” This parenting this is a long term process. It is not our success or failure. Our kid’s success or failure is not built out of these small moments. It’s in these emergencies. It’s built in the moments when we can step back and say, “Okay, what do I want my kid to be able to do six months from now? Do I want my kid to be able to go talk to the teacher? To think about the fact that maybe pulling an all-nighter wasn’t the best approach. Maybe that getting some more sleep was the best approach. Maybe I want my kid to be able to just develop better study habits.”

Where I think I hear that all the time from parents too, and the best way to do that is to constantly talk about what went wrong here. How to do it next time, and we have to keep that long-term focus on parenting, long-term focus on where we want our kids to be a month down the road, six months down the road, a year down the road, as supposed to allowing our freak out over this emergency in front of us to really dictate the communication with our kid.

Unfortunately, what ends up happening with kids, and they talk to me about this all the time, that they feel like they can’t talk to their parents anymore, because the parents are so fixated on the grades that they say, “I can’t talk about this stuff with parents because I know it’s going to deteriorate into a, “But I know you can do better kind of conversation, and they just don’t hear me when I tell that I need support, or I’m doing my best and I need to seek extra help from the teacher, or I need your support in order to help me get over this fear I have of screwing up, a fear that’s incapacitating kids, because they’re so freaked out about looking smart, externally looking smart and making it look effortless. Not just that they’re smart, but that it’s easy, like you can’t break a sweat. That is the stress that’s really paralyzing kids, making kids unlikely to take the challenge problems, or raise their hand in class, or ask me for extra help, or ask their friends for extra help, or ask their parents for extra help. Because they don’t want to be perceived as anything other than perfect. That’s just handicapping kids all over the place.

So focus on the long-term over the short-term. Take a breath. Think about not today, but where you want your kid to be next time. I think that’s, for me anyone, one of the best things I do, because it just sort of diffuses that feeling of urgency and that feeling of, “But I have to fix everything right this very second.” It also diffuses for me those moments when I want to do too much for my kid, when I want to deliver the forgotten homework to school, or take the cleats to school because my kid forget them at home.

When I take that breath and I think about, “Okay. Well, yeah. He’s 15 and he forgot his cleats today.” But I really would like is, “When he’s 15-1/2, I don’t have to think about his cleats anymore. It’s not my responsibility anymore, because in a few short years, I don’t get to be there to clean up for him. So I have to think more long-term and a half to resist that temptation to step in and do for him to be what’s called a directive parent. Instead, to be what’s called an autonomy supportive parent, where I help my kid come up with solutions for next time.” So that focus on next time, that focus on long-term. That gets me out of a lot of problematic moments.

[00:21:44] MB: So many different things I want to unpack from that. To start, without going super deep down this rabbit hole, I’m curious. You touched on this idea that the school system is starting to redesign some of the learning systems to focus around mastery instead of focusing on, as you called it, game playing and cramming, which I think is really interesting. Could you give me just a hint of an insight into what some of those solutions are?

[00:22:07] JL: Well, there’s actually even more than that. I mean, I think schools are really starting back with the idea of professional development. For so long, professional development, the training that teachers do just to keep up to speed on what works and what doesn’t work in education. For a longtime, professional development, it just stank. There really wasn’t a lot of evidence happening. There was a lot of, “We’ve always done it this way. So we’ll just continue to do it this way kind of thinking.”

As we begin to learn more and more about what really works for learning with the advent of functional MRIs, where we can look inside brains as they’re learning and actually see what works and what doesn’t. We’re learning so much about what works in learning, and that’s my favorite thing, is to talk to the researchers who are really doing this frontline research, looking at people’s brains and figuring out what works and what doesn’t. So there’s more of this sort of learning in the brain information leaking into professional development. Thank goodness.

So some of the things that are starting to happen are, for example, this focus not on grades, and A through F grading was never intended to be a measure of learning. Actually, the origin of grades themselves was as a socioeconomic sorter. It was the way you would seat kids in your class according to their socioeconomic status and how much you needed to pay attention to each kid. So the A’s were in front and the F’s were in the back. So that A through F grades.

If you think about it, as a parent – I have two boys myself. As a parent, I would much rather if – Let’s say my kid gets a B on a report card. I don’t know what that means. I don’t know what he’s learned. I don’t know what he hasn’t learned. I don’t know what he can and can’t do. But if I get what’s called a standards-based report card, which is a listing of all the skills, for example, that a kid needs to know in a given year, and that could be based on the common core standards. That could be based on some edited version of the common core standards that a school chooses to come up with on their own. It’s just a list of skills that a kid should be able to master by a given year.

So if I know for example that my kid can add two fractions with the same denominator, but can’t add two fractions with a different denominator, then I know that’s a skill he needs and I can look at these list of skills and say, “Okay, he can identify a noun but doesn’t know what a verb, and he has no idea what an adverb is, but he can tell me what a pronoun is.” That kind of thing, that’s information. As a parent, I want information. I don’t necessarily want this B, this representation of whatever it is based on the teacher, based on the material, based on the grading system and all of these other things I can’t know. So that system, standards-based grading.

There are a lot of school that are trying to move in a direction of measuring mastery. Some of them I’m more excited than others. I won’t go into all of that. But on the other hand, we’re also doing these things. Teachers are beginning to understand the difference between what’s called a formative assessment and a summative or accumulative assessment.

Formative assessment are incredibly powerful, because they allow me on a daily basis to check in with my students and know where they all are in relation to the material that I’ve been teaching. So if I go into my classroom and yesterday I taught about – In Latin class, I taught about the difference between the nominative case and the accusative case, and I do a little check-in, a little low-stakes, low anxiety kind of quiz, check-in, that doesn’t count for anything. It’s formative. It’s formative for my students, because they can find out what they do and don’t know. It’s formative for me as a teacher, because I can find out what I did well yesterday and what I didn’t do well yesterday and what people heard and what they didn’t hear and what they learned and didn’t learn. So that when I get to like a big test, which is generally more of like a summative or a accumulative assessment, which is like teach, teach, teach, teach, and then we have this one big test that’s worth a ton of points and you better get nervous about it and you better take it seriously. It measures what kids know like at the end of a unit, summative.

Though summative assessments can be really valuable, but only when they’re prefaced by a whole bunch of formative assessment, and any teacher that’s using formative assessment well should be able to predict exactly how every single kid is going to do on some big test, because they know exactly where every kid is. Formative assessment, like I said, is valuable for both of us.

One of the big things – Both of us, meaning students and teachers, because one of the things that we as humans are really bad at is this thing called metacognition, which is knowing what you do and don’t know. We tend to overestimate what we know. For kids, any opportunity they get to take a little summative, low-stake formative quiz and find out what they do and don’t know, they can say, “Oh! Shoot! I thought I understood that. I guess I don’t.” That’s really exercising their skills and metacognition and that’s incredibly valuable to them.

So, for example, I just moved and we were lucky – We had our sort of choice of a bunch of different towns within a 40-minute radius of where my husband was taking a new job, and we looked at the school systems and we looked at who was using letter grades and summative and cumulative assessments and who was using standards-based grading and at least understood the benefits of formative assessment, and that’s how we chose where we live.

So luckily now, I have a kid who’s my younger kid is going to a school that uses standards-based grading, lots of formative assessment. The kids always know that the work that they’re doing, whether it’s like something is going to count or something that’s really just about their learning and the pressure in this school is so much lower and yet the quality of the learning is really high, because the stress is on the learning. The focus is on the learning as supposed to these high-stakes test grades.

The nice thing about this is that you can still grade kids. You can still put it in a format that a college can understand as a, “Here’s what kids know and here’s what they don’t.” Think about this, if a college sees a summative assessment and sees another report card for another kid that just has A’s and F’s, A through F grading, the college can look at the kid with the summative assessment and say, “Oh my gosh! Here’s what this kid actually knows. We don’t need to like go look at the standards this school uses to figure out what their A through F grading means.” This other school over here, I can just look at this kid’s record and I can see right here what he or she does or does not know and is that a good fit for the classes that this kid will be taking here?

I think colleges are starting to understand the benefit of more information as supposed to these blunt instrument grades. Again, I’m really optimistic. I think that understanding how kids learn is fueling teaching more than I’ve ever seen it fuel teaching. That’s stuff is benefiting kids and it’s benefitting parents, because parents get more information as well about what their kids do and don’t know I need help with.

So all around it seems to be working pretty well and I hope it catches on. I talk at a lot of school where they’re trying to move from one format of grading into another and they often bring me and to talk about the difference to the parents about the two so that I can help the parents let go of the idea that you have to have a grade that’s an A through an F in order to understand whether your kid is doing well or not, and maybe that isn’t as useful to us as an actual report about their mastery.

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[00:31:47] MB: I want to change gears and come back to a topic that I think is really interesting and important from gift of failure, which is this idea of the importance of letting kids be frustrated and how frustration ties into the learning process.

[00:32:02] JL: So here is what we know. When I talk about parenting styles, generally what I'm referring to is directive parenting, is when you tell your kid exactly how to do something, you tell them each step. They walk through it. So, for example, if your little kid is learning how to load the dishwasher, you say, “Okay, take this class and put it right there. Okay. Now, take this plate. Now turn on the water and rinse it and put it right there.” That's very directive parenting, and it also means that when they run into a problem or a frustration with a task that’s difficult for them, we often will direct them through that frustration and tell them how to do it and give them instructions, and teachers are guilty of this as well. There’re directive teachers, definitely.

Autonomy supportive parenting or teaching isn't different. It’s parenting that really supports our kid’s ability to get frustrated, to struggle with that frustration and find the answers themselves. It's directing kids in a way that directs them towards their own figuring out the answer to a problem as supposed to just handing over the answer.

Believe me, it would be so much easier to be directive all the time. I could save myself a ton of time. I could save my kids a ton of time, or at least push off a lot of problems till later. I hate seeing my kids frustrated. I hate seeing my students frustrated. I would much rather just hand them answers, but that's horrible, horrible learning.

The reality of the difference between directive parenting and autonomy supportive parenting is that when you take those kids and you give them tasks on their own that are challenging and you remove them from the parent or the teacher and ask them to complete those tasks on their own, the kids who have had the autonomy supportive parents are much more likely to be able to complete a frustrating task on their own, because kids who have been highly directed don't know how to cope with that feeling of frustration.

One study that I talk about in the book in particular that Wendy Grolnick did with some kids, the kids were highly directed, the kids who had highly correct parents, almost none of the kids were able to complete the sort of slightly frustrating tasks that she had designed for them, whereas the kids of the autonomy supportive parents, almost all of those kids push through their frustration and were able to finish the task.

So fast forward to school and you have a kid that comes to school and one kid can cope with frustration and the other kid can’t. Man! That kid who can handle some frustration and sort of wrestle with it and push through and persevere, have fortitude or have grit or whatever word it is you want to use, that kid is going to learn so much more, because there's this concept called desirable difficulties. Desirable difficulties are one of the most powerful teaching tools I have. It's when I give kids, I give my students tasks that are a little bit more challenging to understand, a little bit more challenging to get inside their head, a little bit more challenging to parse. Those kids will understand the task I’ve given them, the learning inherent in the task I’ve given them more deeply in the short term and more durably over the long term.

So if you think about who can benefit from desirable difficulties, who can benefit from getting a task that's a little bit frustrating and being able to push through and complete the task, that's not the kid with the parents who are highly directive. It is the kid with the parents who have given them the room – The autonomy supportive parents who have given their kid the room to screw up and figure it out for themselves. Kids who can't be frustrated are a nightmare to teach. They fall apart at the drop of a hat. They are those kids that go to their first gymnastics practice and can't do a round-off back handspring and say, “Well, that's it. I'm never going back to gymnastics ever, ever, ever. I can't do it ever.”

I can say that because I did that to my kid. The punch line of gift of failure is that I have made all these mistakes, and just when I was getting frustrated with the parents of my students for doing this to their children, I realized I had a nine-year-old son who couldn't tie his own shoes and was so ashamed of that fact that he was hiding it from me and hiding it from his teachers and being defiant and sitting out of PE class because he was wearing his brother's boots because he didn't have any shoes that he could tie. That was humiliating and embarrassing for me, but it was also a real breakthrough moment where I realized, “My kid can't do this thing, because I have kept him from being able to do it. Every time I've done it for him, I’ve told him in some implicit way, “You know, I just don't think you're competent enough to handle this,” and I did that to him. I rendered my kid helpless and incompetent. In order to do better for my students and to better for my own kids, that's basically why I spent a couple of years researching and writing this book.

[00:36:57] MB: That's a really succinct way to summarize it, this idea that a lot of the things we think are helping really render our children, as you put it, helpless and incompetent.

[00:37:07] JL: Yeah. The research on learned helplessness is fascinating. I love reading about that stuff. Because, really, the punch line of learned helplessness is that it's our – Martin Seligman at University of Pennsylvania did a review of the research on learned helplessness and realized that the punch line of learned helplessness is that it's actually our default sort – Our default circuitry when faced with long-term pain or frustration or struggle is to pretty much ball up and cover our heads and just sort of give up, go helpless.

The way we can get around that, the way we can stop that from happening and sort of stop that circuit is to give more control back to the subject, back to the kid, back to whomever it is that is feeling helpless. Over and over again, I find in my classroom that the more control I give my kids, my students – Sorry. Teachers often do that. We often call them our kids. We mean our students, although they’re really kind of our kids too. The more we do that with our students, the more we give them some autonomy over their learning. If I have a goal that they need to write or learn how to write research papers, you better believe I’m going to let them write research papers on whatever it is that floats their boat, because I’m going to get a lot more buy-in and they’re going to own learning more if I give them more control.

So for the students I teach these days, who are students who have been given very little control over their lives. I happen to teach right now in an inpatient drug and alcohol rehab for kids. So kids who have grown up with very little control over anything and who feel very helpless, whether that's because they’re in state care, in foster homes, in group homes, their parents are addicted themselves. They live in a lot of situations where they don't have the power to change much of anything, and they've come to believe that they are completely helpless and completely powerless.

The one way I can get them out of that is to give them choice back. So I've had to learn how to be an incredibly flexible teacher and an incredibly – I’ve had to let go of the control that I used to hold on to with the tightest grip possible, because I thought my job was to stand at the front of the room and be the expert on everything, and that's not true. My job is to be in the classroom and support them while they become experts in things with my help and to give them the room to do that in a way that will keep them interested. As a parent, it’s really changed the way I parent and the way I teach understanding that, that the way we get kids, what's called intrinsically motivated, motivated to do stuff for the sake of the learning itself, is to give them more autonomy, to give them a feeling of competence and not just that empty confidence that I talked about before, and to let them know that we really truly are connected to them. That we’re there to support them no matter what, that we don't just love them based on their performance.

I tell parents when I’m out speaking, it's really quite simple for parents. We have to love the kid that we have and not the kid that we wish we had, and we can't just love them based on their performance, because they know when we we’re were doing that, and that breaks our connection with the kids. It makes them distrust us. So autonomy, competence and connection, and that’s how we really boost intrinsic motivation.

[00:40:27] MB: Tell me a little bit more about how we foster competence.

[00:40:32] JL: Competence is all about, as supposed to confidence. Competence is about confidence based on actual experience. Competence is –I make the analogy when I’m talking to kids, especially in places I've never been before, I’ll say, “Look, I know how to drive a car. I learned how to drive just outside of Boston. So I grew up a Boston driver.” So I can drive a car fairly defensively, and I also know how to use navigation software.

So if I go to a new town, I can pretty much assume that I'll be able to figure it out. I should be able to get in a rental car from the airport to the school or the hotel where I'm staying, and yeah, I feel good about that. I feel good about my abilities, because I’ve done it. I’ve made mistakes. I’ve gotten lost. I’ve had to figure it out for myself. I’ve had to ask directions. I’ve had to make phone calls to ask people to tell me how to find them. So I’ve coped with doing that well and doing it poorly, and I’ve learned how to problem solve. So I feel competent that I’ve going to be able to get from the airport to this school and give a talk.

For kids, it means that they have been able to do really simple tasks and then maybe their teacher gives them a slightly more difficult task and they don't fall apart and they know that the teacher is there to support them, but that they can give it a shot. They might get it wrong, but they'll be able to figure out a way to get to the end result they want. That as those iterations, as those challenges that I give my students get harder and harder, that they maintain this sense of competence. They maintain this sense of, “Yeah! I did that easier one and I got through that, and then I did that harder one. Yeah, that was hard and I screwed it up a couple times, but I finally figured it out. So, yeah, I think I can do this much more difficult version here,” which by the way, often is the same thing as a desirable difficulty. The can – That's one way we sort of move kids towards acceptance of trying things that are difficult.

That’s how we create kids who don't just feel that empty sense of confidence, like, “It’ll probably be fine. I don’t know. Never done this before, but whatever,” to a kid that really has a sense of, “Yeah. I’ve managed some of the problems leading up to this and I think I can handle it given the skillset that I have.”

I make a joke in the book, in Gift of Failure, that this boy from down the street really wanted me to show how this big log splitter works. That was really a dangerous piece of machinery. But this is a kid who had been told by his parents – He has fantastic parents. I don't mean to disrespect his parents, but his parents had pretty much told him he was brilliant at everything and he could just do anything all the time whenever with no experience.

So he wanted me to turn on that log splitter and let him have a go at it. This was a little kid. He didn’t have any experience. He didn't know what to do if it jammed or where to put his hands and what happened if something went wrong. He had no – He wasn't competent in log splitting, but he was definitely confident in log splitting. Competence lasts. Confidence is easily shattered, but competence is this thing that really wants kids get a taste of it. They want more. It feels good. It makes us feel like we can – It makes us feel powerful and it really diffuses that learned helplessness, the more competent we feel, the more competent we want to become kind of thing. It's really magic when you see that positive feedback loop really start to happen in the classroom. A kid sort of gets that first taste of, “Oh, wow! I can do this.” Then they are like, “Okay. Let’s see what else I can do.” It's really amazing to watch.

[00:44:16] MB: So how do we give the gift of failure to our children?

[00:44:21] JL: I mean, those three things I was talking about before the ingredients for intrinsic motivation are really good place to start. Actually, the very first place that I would start is by really starting to convince myself that this parenting thing really is a long-haul job. It's really not something I’m going to be able to check off every single day this box, this check box of was I a good parent today. Because it's a little different every day and we’re going to have bad days and we’re going to have great days, and our kids are going to have bad days and they’re going to have great days.

What really matters is that final tally, like when they’re out there in the world and they're either able to problem solve and do things for themselves or they’re not. They either feel good about their competence or they go out into the world, can't do something right the first time around and fall apart and need to take a mental health year from college.

So, for myself, the very first place I started to say, “I really try to think long term. I try to stop thinking so much about the end product and focus more on the process.” So that’s sort of my mental starting place. Then from there, I really try to focus on getting my kids more choice, more autonomy, more control over the details. Little stupid things like I don't make my kids clean their rooms, because for kids, their room is the one place where they have some autonomy, the one place where they get to make their environment their own.

So letting go of little things like that, letting go of when I'm teaching them how to do laundry, for example, I have to let go of the fact that they all look rumpled and gross, because they haven't been doing their laundry. So therefore, they have no clean clothes. Letting go of what other people think about me. A bunch of parents come up to – Parents come up to me all the time and they say, “Look, I’m on board. My kid is – I don't let my kid do anything, and that has to change, because I don't know how my kid is going to make it the minute he leaves my house.” But I can't be the first parent to do it, because everyone's going to think I'm totally falling down on the job. The teachers will think I'm incompetent. Their parents will think of me as a bad parent. So I can't be the first one to do it.

But at a certain point, we need to find allies and stop worrying so much about what other people think about us and our children. For example, when my son was choosing a college, I told him from the get go, I said, “Look, the one thing we will not do is put a sticker for college on the back of our car, because that's not about your – We can't coop your accomplishment, your choice, your decisions about what's a good fit for you and what's not a good fit for you. It's not my boast to make on the back of my car. A choice of college is so much more important than that. So I won't make that about my report card as a parent.

I know the lore of wanting the right sticker on the back your car. So when you pull into the school parking lot people can go, “Oh my gosh! Look where that person's kids go to school,” and have that be some sort of ruling on your parenting. I get how scary it is to be a parent, because we don't get report cards on our parenting. We just don't, and that's incredibly anxiety provoking. I'm used to getting evaluations and grades and all that kind of stuff, and I crave it. But at a certain point, I have to let go and say, “Look, my kids are not my report card,” and how they turn out has to be about them and it's not a referendum on me.

So autonomy, give my kids a little more control over their situations so that they can feel – So that they can take that, become less helpless, feel less helpless, feel like crave more competence. So autonomy and not competence I was just talking about. Then making sure at every turn that I'm not just saying that what I care about is the learning and I love you no matter what. Making it so that they believe me, making it so that they watch me try stuff that’s hard for me and screw it up and come to them and talk to them about how I’m going to do better next time. Talking to them at the dinner table about this big screw up I made at work and how am I going to fix this and making goals with our kids and talking about how we want to be better ourselves. We can’t expect them to be more brave learners, to have more courage intellectually and emotionally unless they see us be brave too.

So I let my kids in on my screw up. So I let my kids in on my fears. I let my kids in on my goals, even the really scary goals, like publishing a place I’ve never published before, or giving a new talk somewhere when I've been relying on the same one for a long time. That’s really frightening. As much as I want my kids to respect me and admire me and think I'm perfect, I have to let them in on those struggles, or they’re never going to believe me when I tell them that their struggles are part of why I love them and their response to the struggles are part of why I love them and why I say things like, “You know what? I watched you when you did your homework last night, and you stuck with that math problem so much longer than you would have a year ago, and I'm so proud of you for that.” Without any regard to whether the answer at the end was correct. Because that struggle, that effort, that dedication to something that's challenging to them is what's going to feed their success in the future. How they respond when they fail.

I definitely don't want kids to fail. I hate it. But I do want them to feel that when they do fail, that they can have what’s called a positive adaptive response to that failure instead of falling apart, giving up, dropping out, quitting. I don't want them to be me who, a kid who went to law school assuming it was going to be easy for her, because things had always been easy for her. When I got my first grade in law school and it was a very low D on my first exam, my first instinct was to quit law school. I don't want them to feel that way about themselves. I want them to think, “Okay, how can I do better next time?” Luckily, I had someone who talked me through that and I stayed. But I don't want them to feel like it's either perfection or give it up. That's called a fixed mindset. That's thinking that you're either intelligent or you’re not. If you don't do something perfectly the first time, it must mean you’re stupid.

I just want kids to feel like they can learn. I want them to feel good about themselves. I want them to have competence and not just confidence. So all of that, that autonomy, the competence, that real connection with kids, making sure they know that we have their backs and we have their backs no matter what. That's what feeds this intrinsic motivation and this love of learning not just now, but hopefully for the rest of their lives.

[00:51:08] MB: The reality too is that failure is inevitable. It’s so dangerous to prepare or to send kids into a place with they’re incredibly brittle in the face of such a world that’s filled with difficulties and challenges, etc.

[00:51:24] JL: And that's why the heart of this book is middle school, because middle school is this, I say in the book, is this big set up. We thrust kids into a situation in middle school where they do not have the frontal lobe capacity to – Frontal lobe is the last part of our brain to develop. It's where we do all of our higher order thinking, our time management, and project planning, and all that kind of stuff. We put these kids, these 12-year-old kids, in the middle school, and hand lockers, and a schedule, and lots of books, and a planner, and time management stuff that is way beyond their ability and then really good – This is why middle school is so much fun for me. I love middle school, because my job as a middle school teacher is to stand there day after day, watch kids just screw up over and over and over again and pick my battles and my moment and my moment of trust with the kid and help them do better next time. Middle school is a miraculous place, because that's the game. The game is becoming better. The game is screwing up, because that's frankly middle school is a big set up for kids.

If parents are telling me now that the stakes are so high that we can't even let them fail in middle school, because middle school matters. Well, I don't know what to tell you. If failure is not an option for kids in middle school, then your kid has already lost. You’ve already – You’re going to lose the trust of your child. Your child is going to lose faith in you. Your child is not going to believe you when you tell them that what you care about is learning, because that's frankly BS. You clearly don’t.

[00:53:00] MB: So for listeners who want to start down this path and concretely implement some of the things we’ve talked about today, what would be one action item or a piece of homework that you would give them to start this journey?

[00:53:13] JL: Very first thing is that mental place of process over product, long-term over short-term. Then if you have been doing too much for your kid, whether that kid is really little – Frankly, talking the kindergarten teachers about this book when I was researching it, I asked them to tell me what I could tell parents that their kids can do that they don't think the kids can do, and kindergarten teachers, most of them anyway, just smiled and laughed and said, “Oh my gosh! Everything.”

So whether it's kindergarten or whether you have a kid, a 17-year-old who has never done a load of laundry or manage their own homework or scheduling or whatever, go to that kid and say, “You know what? I think I’ve been underestimating you. I think that you can do a lot more than I've been giving you credit for. Starting today, I’ve picked X.” Whether that's taking care of your own dishes after you eat, or taking care of your own laundry, or a commonplace I encourage parents to start is with homework.

Giving kids a really clear expectation, the expectations you have for them in terms of how they're going to do something and what that's going to look like. Then really, really clear consequences, and hopefully consequences that are actually related to not doing the thing itself. So if the kid doesn't take care of their dishes right after dinner. Well, that food is going to be really, really hard on that dish and really crusty and it's going to take a long time.

So in response to a kid not putting their dishes in the sink or taking care of them and putting them in the dishwasher after dinner, their job is to scrape all that icky food off of there and get that dish finally clean. If the kid who doesn't do their homework, because you haven't been checking up on them on their homework, because it's now their responsibility to do it when, where, why, and how they want to do their homework. Then they’re going to – You’re not going to something that's totally unrelated, like take away their electronics, or do these things that – For kids with still developing frontal lobe function make no sense to them whatsoever from sort of a cognitive perspective. If you could make the consequence be something that actually related to not doing their homework, like making the appointment with the teacher and then leading a meeting between you and the teacher so that the kid can articulate to the parent and the teacher what's been going wrong and the teacher and the parent can support the kid in coming up with strategies for how to do better next time.

I’ve run those meetings. Not run them obviously, because the kid runs them. But I've sat in on those meetings, and I can tell you right now that having to run a meeting with a teacher and a parent where you actually ask for help and do the strategizing, you, the student, is way worse of a consequence than having their electronics taken away. It's a way more useful way to help kids learn to do better next time. So really clear expectations, really clear consequences. Go to your kid and – The nice thing about this is you’re doing exactly what you're asking from your kid, which is, “You know what? I thought I had been doing this parenting thing right. I've been doing it the way my parents did it. The way I thought I was supposed to do it. You know what? I learned something today. I learned that maybe I’ve been doing a little too much for you, and when I do that, it gets in the way of your learning, and that stops today, because I learned something and I’m going to change what I'm doing based on what I learned.” That's all we are asking of them, which is to look with a really clear eye what they've done, whether that’s an A or an F or a failed project or whatever it is. Figure out what they did wrong and move forward after having learned how to do better next time.

So model that behavior for them. Be really clear with them. Be honest with them and then give them more autonomy. I promise you, you’re going to be shocked by some of things that they figure out how to do on their own, and that competence breeds more competence. It's like this fantastic positive feedback loop.

There are some bumps along the way. I’m not going to tell you it's super easy, and they will test and they will have a honeymoon period and then a very clear end of the honeymoon. But overall, when you're looking long term, if you get to a year from now and then look back and realize just how much more competent your child has become when you've given them the space to do that.

[00:57:26] MB: Kids everywhere are going to be cursing the Science of Success when they have to start doing their own laundry.

[00:57:31] JL: Well, my favorite – I have these on my website where under speaking, I have these testimonials if people are interested in hiring me to speak. My favorite one is from an eight-year-old kid who said something like “You don’t help me with anything anymore since you read that book.”

It's not that we abandon them. It's just that we give them the room to figure things out for themselves as supposed to just fixing every problem for them. Yes, some kids will get frustrated with that, but I'll also tell you that when I speak to middle schoolers and high schoolers and I ask them what kind of things they would like to be able to do on their own that they're not allowed to do. I have older teenagers tell me that they're not allowed to walk their dog by themselves in a perfectly safe neighborhood because their parents are afraid, or they're not allowed to ride their bike around town, or they're not allowed to take an airplane by themselves to go visit their grandparents even though there 17-years-old. That kind of stuff starts with, “Let me teach you how to do it right and then I'll show you, and then you need to be able to figure out how to do this on your own as well,” and we support them through that, because we're not always going to be there to teach them how to do every little thing and pick them up when they fall every single time.

So it's really amazing to listen to the kids too. When I get letters from parents and when I get letters from kids. I love the letters that say, “Yes, my kid has gotten more competent because I've given them more autonomy,” and that's wonderful and everything. But the letters that blow me away are the ones that say, and I get a lot of them that says, “The amazing thing to me is my kid is not only more competent, but our relationship has improved so much. Because I’m not nagging. I'm not all over them all the time, I’m not the one having to remind them constantly about doing X, Y and Z. They’re doing it on their own terms,” and that gives us the time and the space to have conversations that are actually meaningful and valuable to both of us. Those improved relationships, I mean, that’s the secret sauce right there. That's it, the secret sauce of parenting.

[00:59:37] MB: For listeners who want to learn more about you and your work, where they can I find you and the book online?

[00:59:43] JL: They can find everything at jessicalahey.com. Everything from a link to all my journalism at the New York Times, Washington Post, Atlantic, Vermont Public Radio, and then links to purchase the book, links to my speaking schedule if you're interested in coming out and seeing what I do in person. There is even a video there of a keynote I gave last year at South by Southwest is right there on my website. So just about everything you could ever want is there.

If you go on YouTube, if you Google gift of failure frequently asked questions. I have a set of videos out on YouTube that really answer the questions I get most often, like about parenting special needs kids, parenting kids who are obsessed with perfection. There is even one there about how to get your kid to shower. So everything you could ever need is either on my website or at the gift of failure frequently asked questions on YouTube.

[01:00:32] MB: Well, Jessica, thank you so much for coming on the show, for sharing all these wisdom. It's been a really insightful conversation.

[01:00:38] JL: Oh! Thank you so much for having me. I love talking about this stuff, because kid’s learning is really at the center of everything I do. If I can help with that, it's a good day for me.

[01:00:48] MB: Thank you so much for listening to the Science of Success. We created this show to help you, our listeners, master evidence-based growth. I love hearing from listeners. If you want to reach out, share your story, or just say hi, shoot me an e-mail. My e-mail is matt@successpodcast.com. That’s M-A-T-T@successpodcast.com. I’d love to hear from you and I read and respond to every single listener e-mail.

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May 23, 2019 /Lace Gilger
Influence & Communication
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